it assistant

admin assistant

customer service agent

it support engineer

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it support

Buro Happold

<div><h4 class="jobSectionHeader"><b>Want to work with the most sought-after minds and most talked-about projects? Your experience of Technology in Engineering Consultancy might just make you our new IT Support Officer.</b></h4><h5 class="jobSectionHeader"><b>
</b></h5><h5 class="jobSectionHeader"><b>
Here at Buro Happold, expect the exceptional.</b></h5><h5 class="jobSectionHeader"><b>
From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it&rsquo;ll be anything but ordinary.</b></h5><h5 class="jobSectionHeader"><b>
Your next role</b></h5><h5 class="jobSectionHeader"><b>
Buro Happold has a clear strategic plan, strong learning culture and entrepreneurial mindset that will allow you to thrive.</b></h5><h5 class="jobSectionHeader"><b>
You&rsquo;ll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. All of Buro Happold is committed to doing the right thing, even when that&rsquo;s the hardest thing. This is a genuine opportunity to make impact - and leave real legacy.</b></h5><h5 class="jobSectionHeader"><b><br>
</b></h5><h5 class="jobSectionHeader"><b>
Your key duties</b></h5><h5 class="jobSectionHeader"><b>
The IT Support Officer provides technical support and maintenance for IT systems, with a specialized focus on engineering and design software used in architectural workflows. This role ensures seamless operation of tools critical to architects, engineers, and designers.</b></h5><h5 class="jobSectionHeader"><b>
Key Responsibilities:</b></h5><ul><li><b>
Provide first-level support for hardware, software, and network issues across the office.</b></li><li><b>
Support specialized engineering and design applications such as AutoCAD, Revit, SketchUp, Rhino, and Adobe Creative Suite.</b></li><li><b>
Troubleshoot performance issues related to CAD workstations, rendering software, and graphic-intensive applications.</b></li><li><b>
Assist in the installation, configuration, and licensing of design and modeling software.</b></li><li><b>
Collaborate with engineering teams to understand software requirements and optimize system performance.</b></li><li><b>
Maintain and update IT documentation, including software guides and troubleshooting manuals.</b></li><li><b>
Manage user accounts, permissions, and access rights in Active Directory and project collaboration platforms.</b></li><li><b>
Monitor and maintain IT assets, including high-performance workstations and peripherals like plotters and 3D printers.</b></li><li><b>
Escalate unresolved technical issues to vendors or higher-level support when necessary.</b></li><li><b>
Ensure compliance with IT policies, data security standards, and software licensing agreements.</b></li><li><b>
Provide training and onboarding support for new users on engineering tools and IT systems.</b></li></ul><h5 class="jobSectionHeader"><b>
Skills &amp; Qualifications:</b></h5><ul><li><b>
Strong knowledge of Windows OS and enterprise IT environments.</b></li><li><b>
Experience supporting AutoCAD, Revit, and other architecture/engineering software is a plus.</b></li><li><b>
Familiarity with graphics cards, rendering engines, and performance optimization.</b></li><li><b>
Basic understanding of networking (TCP/IP, DNS, DHCP) and remote support tools.</b></li><li><b>
Excellent troubleshooting, communication, and documentation skills.</b></li><li><b>
Ability to work independently and collaboratively with technical and non-technical teams.</b></li><li><b>
Certifications such as CompTIA A+, Autodesk Certified Professional, or ITIL are a plus.</b></li></ul><h5 class="jobSectionHeader"><b>
What we offer you</b></h5><ul><li><b>
Bring your knowledge and expertise to one of the world&rsquo;s most respected consultancies.</b></li><li><b>
Hybrid working arrangements</b></li><li><b>
Attractive salary and benefits package</b></li><li><b>
A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you</b></li><li><b>
Entitlement to two memberships to professional bodies or subscriptions</b></li><li><b>
An international culture that wherever your career takes you at Buro Happold, you won&rsquo;t be far from the exceptional.</b></li></ul><h5 class="jobSectionHeader"><b>
</b></h5><h5 class="jobSectionHeader"><b>
At Buro Happold, everyone else&rsquo;s extraordinary is just our everyday.</b></h5><h5 class="jobSectionHeader"><b>
Apply today and be a part of our legacy.</b></h5><h5 class="jobSectionHeader"><b>
A place for everyone</b></h5><h5 class="jobSectionHeader"><b>
Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.</b></h5><h5 class="jobSectionHeader"><b>
Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other&rsquo;s differences is key, we want employees to feel they don&rsquo;t have to mask elements of their identity to thrive.</b></h5><h5 class="jobSectionHeader"><b>
We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.</b></h5><h5 class="jobSectionHeader"><b>
Please let us know if there are any adjustments, we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.</b></h5><h5 class="jobSectionHeader"><b><br>
 #LI-ID001</b></h5></div>

IT Support Officer

Exclusive Talent Management

The Role
<br>About the Role We are seeking an experienced and tech-savvy IT Support Engineer to join our IT Managed Services team in Dubai. This is a hands-on role that requires a strong technical background, problem-solving skills, and excellent communication abilities. The successful candidate will have a minimum of 4 years of IT experience with expertise in Microsoft administration, networking, security, and end-user support. Key Responsibilities • Microsoft Administration (SPO, Exchange, Office 365): • New tenant setup and tenant migrations • User account creation, Azure AD management • Domain setup (MX records, Office 365 integration) and domain issue diagnosis • Exchange account issue tracking and resolution • OneDrive and SharePoint setup/management • 365 and SharePoint security/dynamic groups • Intune setup and MDM management Networking: • Manage SonicWall and Fortigate firewalls, Edge Router, UDM (Unifi Dream Machine), and other enterprise-grade routers/APs • Switch configuration, management, and troubleshooting • VPN setup and management, conditional access on firewalls • IT Infrastructure & User Support: • Printer/scanner setup and management • Desktop and laptop support (hardware & software) • Antivirus and endpoint protection management • Email security platforms (Mimecast, Mail Assure) Additional IT Services: • Windows Server administration (DNS, DHCP, Hyper-V, Windows Backup, clustering, failover) • Virtualization (Hyper-V, VMware, VirtualBox) • Server and NAS setup, RAID configuration (Synology/QNAP) • Backup configuration and management (Nakivo, Veeam, Skykick)
<br><br>
Requirements
<br><b>Preferred Skills (Added Advantage):</b> • Experience with Mac environments • IP Telephony (Avaya, Grandstream) • CCTV systems (Hikvision) • UAE Driving License • Linux server administration Key Requirements: • Minimum 4 years of IT support/administration experience • Strong knowledge of Microsoft 365, networking, and security platforms • Excellent communication skills with fluent English • Strong problem-solving skills and a client-focused attitude
<br><br>
About the company
<br>Welcome to Exclusive Talent Human Resource Consultancies Co., a leading Human Resource Agency based in the heart of Dubai. Specializing in staffing solutions across the Middle East, our agency excels in providing flexible temporary to permanent placement options tailored to diverse organizational needs. Covering major markets including Saudi Arabia, Qatar, and the UAE, Exclusive Talent offers a broad network of highly skilled professionals across various industries. Utilizing advanced AI technology, our agency efficiently matches candidates with the precise skills and qualifications required for each role. With expertise in recruiting at all levelsfrom entry-level positions to mid-management and C-suite rolesExclusive Talent delivers comprehensive staffing solutions that support both immediate and long-term business objectives. Whether for temporary, hybrid, or permanent staffing needs, our agency ensures that the right talent is available to meet evolving demands and drive success.

IT Support Engineer

Aedas

<div><div><div><div><div><b>Responsibilities:</b></div><div>
</div><ul><li>Perform installation, configuration, and maintenance of client PCs/laptops and related peripherals</li><li>Setup and maintain collaboration tools, video conferencing systems, and meeting room facilities</li><li>Troubleshoot hardware/software issues and support printing/scanning devices</li><li>Provide both in-house and remote helpdesk support; track issues using a proper ticketing system</li><li>Maintain housekeeping and documentation of IT inventory</li><li>Assist in basic IT procurements and vendor coordination</li></ul><div></div><div><br>
</div>
</div></div><div><h5 class="jobSectionHeader"><b>Requirements:</b></h5>
<div><ul><li>Bachelor&rsquo;s degree or other computer-related qualifications is required</li><li>At least 2 years of experience in client support/helpdesk roles</li><li>Proficiency in PC setup and troubleshooting, Microsoft Office/O365, email systems, and mobile device support</li><li>Basic knowledge of networking (LAN/Wi-Fi, IP configuration, etc.)</li><li>Strong customer service mindset with good communication skills</li><li>A responsible team player, quick learner, and willing to take initiative</li><li>Ability to work independently and under pressure to meet tight deadlines</li></ul><div>
</div><div>
We provide opportunities for long term career development with an expanding international practice. We offer attractive compensation and benefit package. Interested parties please send detailed CV, current &amp; expected salary and availability by clicking Apply now.</div><div>
</div><div>
Aedas is an Equal Opportunity Employer</div><div>
(Data collected will be used for recruitment purpose only)</div>
</div></div><div>Apply now
</div><div>Apply now
</div></div><div></div><div><div><div>Apply now</div>
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Junior IT Support/ IT Support Analyst

Vemco Group MENA & Asia

<div>
 <p>
  <strong>
   About the Role
  </strong>
  &nbsp;
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a highly motivated
  <strong>
   IT Support Engineer
  </strong>
  to join our team. This role is pivotal in ensuring seamless customer support, system integration, and advanced technical guidance for our partners and clients. You will act as the first point of contact for B2B customer inquiries, manage support tickets, and work closely with development and product teams to deliver innovative solutions.&nbsp;
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an opportunity for a tech-savvy professional who thrives on solving problems, sharing knowledge, and staying ahead of emerging IT trends.&nbsp;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
  &nbsp;
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Act as the first point of contact for B2B customer support requests, handling and resolving tickets via HubSpot and other ticketing platforms.&nbsp;
  </li>
  <li>
   Provide timely, efficient troubleshooting and resolution for technical issues.&nbsp;
  </li>
  <li>
   Support a variety of hardware and software environments, ensuring smooth operation and integration.&nbsp;
  </li>
  <li>
   Lead testing, integration, and implementation of new sensor technologies, as well as POS/BI and ERP integrations.&nbsp;
  </li>
  <li>
   Ensure accurate sensor calibrations, system configurations, and integrations.&nbsp;
  </li>
  <li>
   Deliver advanced backend training and onboarding sessions for customers and partners to maximize use of our platform.&nbsp;
  </li>
  <li>
   Develop and maintain technical documentation, user guides, and knowledge base articles for both internal teams and external partners.&nbsp;
  </li>
  <li>
   Work closely with development and product teams to troubleshoot, test, and integrate new solutions, ensuring seamless deployments.&nbsp;
  </li>
  <li>
   Contribute ideas for continuous improvement, innovation, and process optimization.&nbsp;
  </li>
  <li>
   Stay up-to-date with the latest IT trends, tools, and best practices. Proactively learn and adopt emerging technologies to enhance service delivery.&nbsp;
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
  &nbsp;
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum 5 years of experience&nbsp;
  </li>
  <li>
   Bachelor's degree in information technology, Computer Science, or related field (or equivalent practical experience).&nbsp;
  </li>
  <li>
   Proven experience in IT support, system integration, or technical customer service.&nbsp;
  </li>
  <li>
   Knowledge of hardware, software, and networking fundamentals.&nbsp;&nbsp;
  </li>
  <li>
   Experience with Rest API and sensor technologies is highly desirable.
  </li>
  <li>
   Excellent troubleshooting, problem-solving, and analytical skills.&nbsp;
  </li>
  <li>
   Great ability to communicate and explain technical issues in simple terms to customers.
  </li>
  <li>
   Experience with phone and email support in B2B
  </li>
  <li>
   Proactive, self-motivated, and eager to learn new technologies.&nbsp;
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   What We Offer:
  </strong>
  &nbsp;
 </p>
 <ul>
  <li>
   Competitive salary and benefits package.&nbsp;
  </li>
  <li>
   Opportunity to work with cutting-edge technologies and innovative projects.&nbsp;
  </li>
  <li>
   A collaborative and supportive team environment.&nbsp;
  </li>
  <li>
   Professional development opportunities to grow your skills and career.&nbsp;
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   How to Apply:
  </strong>
  &nbsp;
 </p>
 <p>
  If you are a highly motivated IT professional with a passion for innovation and excellence, we&rsquo;d love to hear from you. Please apply with your CV and a cover letter with the subject line
  <strong>
   &ldquo;IT Support (Dubai) [Your Name].&rdquo;
  </strong>
  &nbsp;
 </p>
</div>


help AG

<div><p>Help AG is looking for a talented and experienced IT support technician who will be responsible for connecting cables, rack mounting, upgrading, troubleshooting IT security devices.</p><p><b><br>
Responsibilities:</b></p><p></p><ul><li><p>
Visiting customer data centre for rack mounting and troubleshooting of devices.</p></li><li><p>
Cable the devices as per industry standards</p></li><li><p>
Based on business requirement, need to be available for service window 24*7 for both planned and unplanned activity</p></li><li><p>
Upgrade software on security devices</p></li><li><p>
Accurate reporting of the task to project manager and direct manager</p></li></ul><p></p><p><b><br>
Qualifications &amp; Skills:</b></p><p></p><ul><li><p>
Bachelor&rsquo;s degree in information security or IT-related matter or equivalent experience</p></li><li><p>
3+ years of experience in working with IT security devices</p></li><li><p>
Aware of rack mounting devices</p></li><li><p>
Excellent and accent-free communication skills in English (Arabic an advantage)</p></li><li><p>
Proper and structured documentation and diagramming</p></li><li><p>
Excellent organizational skills in enterprise support</p></li><li><p>
Understanding of information security concepts and related technology</p></li><li><p>
Strong background and experience in TCP/IP networking of large-scale organizations</p></li><li><p>
Flexible work approach, based on the job requirements</p></li><li><p>
Being able to identify new work areas and to set new goals for themselves</p></li><li><p>
Excellent communication and training skills</p></li><li><p>
Outstanding customer handling, friendly and goal-oriented</p></li><li><p>
Ability to communicate / translate to Customer-level</p></li><li><p>
Being able to understand complex business processes and activities</p></li><li><p>
Flexible work approach, based on the job requirements</p></li></ul><p></p><p><b><br>
Benefits:</b></p><p></p><ul><li><p>
Health insurance with one of the leading global providers for medical insurance.</p></li><li><p>
Career progression and growth through challenging projects and work.</p></li><li><p>
Employee engagement and wellness campaigns activities throughout the year.</p></li><li><p>
Excellent learning and development opportunities.</p></li><li><p>
Annual flight tickets.</p></li><li><p>
Inclusive and diverse working environment.</p></li><li><p>
Flexible/Hybrid working environment.</p></li><li><p>
Open door policy.</p></li></ul><p></p><p><b><br>
About Us:</b></p><p></p><p><br>
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.</p><p></p><p>
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.</p><p></p><p>
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.</p></div>

IT Support Technician

Zapegg Tax Consultant

<div><p>At <b>Zapegg Tax Consultant</b>, we understand the importance of technology in delivering seamless tax and financial services. We are seeking a skilled and proactive <b>IT Support Engineer</b> to join our Dubai office. The ideal candidate will ensure the smooth functioning of all IT systems, provide technical support to staff, and maintain the company&rsquo;s technological efficiency.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide first and second-level technical support to employees and resolve hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor and maintain company networks, servers, and data backups to ensure uninterrupted operations.</li>
<li>Manage software updates, antivirus protection, and IT security compliance.</li>
<li>Troubleshoot system errors and collaborate with vendors for specialized support.</li>
<li>Set up new user accounts and manage access permissions in line with IT policies.</li>
<li>Support internal IT projects such as system upgrades, migrations, and new technology integrations.</li>
<li>Maintain detailed documentation of IT procedures, incidents, and inventory.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows operating systems, MS Office 365, and networking fundamentals.</li>
<li>Familiarity with cloud-based services, data security practices, and troubleshooting tools.</li>
<li>Excellent problem-solving, communication, and multitasking skills.</li>
<li>Ability to work independently and prioritize tasks efficiently.</li>
</ul>
<p>At <b>Zapegg Tax Consultant</b>, we value innovation, reliability, and teamwork. Joining our Dubai office as an <b>IT Support Engineer</b> gives you the opportunity to contribute to a professional environment where technology drives accuracy and client satisfaction.</p></div>

Zahr Freighters

<div><p>At <b>Zahr Freighters</b>, we rely on robust IT systems to ensure smooth logistics and operations. We are seeking a skilled <b>IT Support Technician</b> to join our Dubai office, providing technical support, troubleshooting hardware and software issues, and maintaining network performance. This role is ideal for someone with strong problem-solving skills, technical expertise, and a commitment to ensuring uninterrupted IT services.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support to staff, troubleshooting hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, peripherals, and software applications.</li>
<li>Monitor and maintain IT networks, servers, and backup systems.</li>
<li>Respond to IT service requests promptly and professionally.</li>
<li>Assist in setting up new workstations and ensuring proper system configuration.</li>
<li>Maintain accurate documentation of IT procedures, incidents, and resolutions.</li>
<li>Support IT projects, updates, and security protocols.</li>
<li>Stay updated on the latest technology trends and solutions to enhance IT infrastructure.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field preferred.</li>
<li>Proven experience as an IT Support Technician or in a similar technical role.</li>
<li>Strong knowledge of Windows/Linux systems, networking, and troubleshooting.</li>
<li>Familiarity with IT security practices and backup solutions.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to prioritize tasks, work independently, and manage multiple requests.</li>
<li>Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.</li>
</ul>
<p>Joining <b>Zahr Freighters</b> as an IT Support Technician in Dubai provides an excellent opportunity to contribute to a growing organization where technology plays a critical role. If you are passionate about IT, proactive, and ready to support business operations, we encourage you to apply.</p></div>

Explore 3972+ It support in Dubai this October. Find roles across top companies and apply now to boost your career.

3972 it support jobs IN Dubai

IT Support Officer

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Junior IT Support/ IT Support Analyst

IT Support Engineer

IT Support Technician

IT Support Engineer

IT Support Technician