design manager

technical manager

it assistant

project director

director

it director

Dubai Holding Community Management

<div>
 
 
 About Dubai Holding Community Management:
 
 
 
 
 
 
 Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.
 
 
 At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.
 
 
 Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively.
 
 
 We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 The Director &ndash; Digital Transformation &amp; IT is responsible for driving the organization&rsquo;s digital strategy, overseeing the implementation and management of enterprise applications, and ensuring alignment of IT capabilities with business objectives. This role provides leadership in technology innovation, enterprise architecture, IT service delivery, and data-driven transformation. The Director &ndash; Digital Transformation &amp; IT plays a key role in modernizing business operations, enhancing customer and employee experience, and enabling sustainable growth through innovative and scalable digital solutions.
 
 
 
 
 
 
 Digital Transformation Strategy
 
 
 <ul>
 <li>
 Lead the design and execution of digital transformation programs across business units.
 </li>
 <li>
 Drive innovation through adoption of emerging technologies such as AI, IoT, RPA, and data analytics.
 </li>
 <li>
 Ensure alignment of digital initiatives with corporate strategy, sustainability goals, and customer experience objectives.
 </li>
 <li>
 Promote a culture of digital-first thinking and continuous improvement within the organization.
 </li>
 </ul>
 
 
 Enterprise Applications &amp; Technology Management
 
 
 <ul>
 <li>
 Oversee implementation, integration, and optimization of enterprise platforms such as Salesforce Service &amp; Marketing Cloud, Maximo (CAFM), Genesys (Contact Centre), Farvision (ERP/Strata), Oracle Fusion, Qualtrics, Sprinklr, and other strategic systems.
 </li>
 <li>
 Ensure platforms are configured to deliver business value, operational efficiency, and customer engagement.
 </li>
 <li>
 Establish enterprise architecture principles to ensure scalability, security, and interoperability of systems.
 </li>
 <li>
 Monitor system performance, manage upgrades, and ensure vendor SLAs and contracts are met.
 </li>
 </ul>
 
 
 IT Service Delivery &amp; Governance
 
 
 <ul>
 <li>
 Provide leadership for IT service management, infrastructure, and application support functions.
 </li>
 <li>
 Ensure IT services meet agreed service levels and business expectations.
 </li>
 <li>
 Implement governance frameworks, IT policies, and cybersecurity practices to safeguard business operations.
 </li>
 <li>
 Drive cost optimization, budget management, and IT portfolio oversight (approx. AED 35M).
 </li>
 </ul>
 
 
 Data &amp; Analytics
 
 
 <ul>
 <li>
 Lead data governance, master data management, and advanced analytics initiatives.
 </li>
 <li>
 Ensure data integrity, accessibility, and security across enterprise systems.
 </li>
 <li>
 Drive adoption of data-driven decision-making through dashboards, KPIs, and predictive analytics.
 </li>
 <li>
 Partner with business units to identify AI and analytics use cases that enhance productivity and service delivery.
 </li>
 </ul>
 
 
 Stakeholder &amp; Vendor Collaboration
 
 
 <ul>
 <li>
 Act as a trusted advisor to senior leadership, ensuring IT and digital strategies support business growth.
 </li>
 <li>
 Collaborate with stakeholders across DHCM and DHRE to deliver enterprise-wide transformation.
 </li>
 <li>
 Build and manage strategic partnerships with technology vendors, consultants, and service providers.
 </li>
 <li>
 Represent the IT function in steering committees, executive forums, and cross-functional programs.
 </li>
 </ul>
 
 
 Leadership &amp; Team Development
 
 
 <ul>
 <li>
 Lead, mentor, and develop high-performing IT and digital transformation teams.
 </li>
 <li>
 Foster a collaborative, innovative, and agile working culture.
 </li>
 <li>
 Build organizational capability in emerging technologies and digital competencies.
 </li>
 <li>
 Champion continuous professional development and knowledge sharing within the IT department.
 </li>
 </ul>
 
 
 
 
 
 
 Knowledge &amp; Experience:
 
 
 
 
 
 Minimum Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, or a related field (Master&rsquo;s preferred).
 </li>
 </ul>
 <li>
 </li>
 
 
 Experience
 
 
 <ul>
 <li>
 14+ years of progressive experience in IT and digital transformation.
 </li>
 <li>
 Demonstrated leadership in enterprise applications, IT strategy, and large-scale technology programs.
 </li>
 <li>
 Proven expertise in managing multi-platform enterprise ecosystems (Salesforce, Maximo, Oracle Fusion, Genesys, ERP systems, analytics platforms).
 </li>
 <li>
 Experience in budget and vendor management for large-scale IT portfolios.
 </li>
 </ul>
 
 
 
 
 
 Technical Competencies
 
 
 <ul>
 <li>
 Strong understanding of digital transformation strategies and enterprise architecture.
 </li>
 <li>
 Expertise in data management, analytics, and enterprise platforms.
 </li>
 <li>
 Knowledge of ITIL frameworks and industry best practices.
 </li>
 <li>
 Awareness of emerging technology trends.
 </li>
 </ul>
 
 
 
 
 
 Behavioural Competencies
 
 
 <ul>
 <li>
 Excellent leadership and stakeholder management.
 </li>
 <li>
 Strong communication and negotiation skills.
 </li>
 <li>
 Strategic thinking and change management.
 </li>
 <li>
 Ability to drive innovation and large-scale transformation.
 </li>
 </ul>
 
 
</div>

Director - Digital Transformation & IT

Emirates Development Bank

A leading financial institution in Dubai is seeking a Director to spearhead their enterprise digital transformation efforts. The role involves managing a portfolio of change initiatives, leading teams, and ensuring alignment with business strategies. Candidates should possess strong leadership and project management skills along with the ability to implement change effectively. This position is full-time within the IT function of the banking industry.

Director of IT Delivery & Transformation

Veloche Interior and Exhibition

Key Responsibilities:<ul><li>Develop and execute the IT strategy in alignment with business objectives.</li><li>Oversee the daily operations of the IT department, including network administration, server management, and helpdesk support.</li><li>Manage IT projects from conception to completion, ensuring timelines, budgets, and quality standards are met.</li><li>Implement and maintain cybersecurity measures, data protection policies, and disaster recovery plans.</li><li>Evaluate, recommend, and deploy new technologies to improve business processes.</li><li>Monitor system performance, troubleshoot issues, and ensure high availability of IT services.</li><li>Manage relationships with external vendors, service providers, and consultants.</li><li>Develop and enforce IT policies, procedures, and best practices.</li><li>Lead, mentor, and manage IT staff, fostering professional development and teamwork.</li><li>Prepare reports on IT performance, budgets, and strategic initiatives for senior management.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

IT MANAGER

DAMAC Group

Get AI-powered advice on this job and more exclusive features. This is a Director-level position accountable for building and leading Enterprise IT Portfolio Management. You'll oversee a portfolio of complex, high-value programs - balancing governance, agility, and innovation while ensuring technology delivery aligns with Damac's strategic business priorities. Key Impact Areas: <ul> <li>Lead enterprise-wide IT delivery programs across Salesforce, Oracle Fusion, Automation, and AI initiatives - ensuring unified execution and value realization.</li> <li>Lead the IT PMO and enterprise program portfolio, ensuring on-time, on-budget, and value-focused delivery.</li> <li>Establish and mature the PMO governance framework, project standards, and performance KPIs.</li> <li>Oversee Agile and hybrid delivery models, ensuring integration across IT and transformation programs.</li> <li>Drive executive visibility through portfolio dashboards, performance analytics, and financial governance.</li> <li>Champion continuous improvement, predictive insights, and digital PMO tools (Jira, ServiceNow, Clarity).</li> </ul> Who We're Looking For: A results-driven PMO leader with deep experience in program governance, portfolio management, and enterprise transformation. You combine strategy with execution, financial rigor with delivery velocity, and governance discipline with cross-functional collaboration. Seniority level Director Employment type Full-time Job function Information Technology and Project Management Industries Holding Companies, Real Estate, and Technology, Information and Media Referrals increase your chances of interviewing at DAMAC Group by 2x

Director IT Portfolio Management

A financial institution in Dubai is looking for a Director of IT Architecture to lead the design and maintenance of enterprise IT architecture. Responsibilities include aligning IT strategies with business goals, ensuring risk visibility, and managing complex technology landscapes. Candidates should have extensive experience in IT architecture and proven leadership skills. This is a full-time position, offering competitive remuneration.

Director of Enterprise IT Architecture & Optimization

Digital People London

As the Associate Director for a leading Media Agency in Dubai, you will have excellent media planning experience working within an integrated team across all digital media channels PPC, SEO, Paid Social, Programmatic Display, E-commerce, Data Analytics and Operations. Confident management and running of media agency pitches is vital as this role works with one of the most prestigious FMCG clients. Drinks and beverage vertical experience would be a huge plus.
Network agency experience and people management will also be an important part of your role. The FMCG client is one of the biggest in Dubai and due to account growth the agency needs an Associate Director who will be able to delivery against a multitude of campaign objectives. It s vital that you have well-rounded experience in cross channel and multi screen planning. Utilising excellent negotiation skills you will be making sure you secure relevant Beta activations and special digital media executions through partners such as Google, Facebook, DMS, and Snapchat.
 

<div></div>

Digital Performance Director

Talents Tide

<div>
 
 
 🌟 Hiring Now: Director &ndash; Customer Happiness | Dubai, UAE
 
 
 
 
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 Department:
 
 Corporate Support Services
 
 
 
 Reports To:
 
 Executive Director &ndash; Corporate Support Services
 
 
 
 
 
 Are you a visionary leader passionate about creating exceptional customer experiences?
 
 
 Our client is seeking a
 
 Director &ndash; Customer Happiness
 
 to lead the strategic direction, innovation, and operational excellence of our customer happiness department. This role plays a key part in shaping service excellence across all touchpoints and ensuring every customer interaction reflects our commitment to Dubai&rsquo;s world-class service standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the
 
 strategic development and execution
 
 of customer happiness initiatives that align with corporate objectives.
 </li>
 <li>
 Drive
 
 service innovation, process improvement, and digitisation
 
 to elevate overall customer experience.
 </li>
 <li>
 Oversee
 
 customer journey mapping
 
 , ensuring seamless and positive interactions across all channels.
 </li>
 <li>
 Collaborate with cross-functional teams (IT, HR, Finance, and Business Units) to ensure unified service delivery.
 </li>
 <li>
 Manage
 
 performance metrics, SLAs, and SOPs
 
 to maintain operational excellence.
 </li>
 <li>
 Analyse
 
 customer feedback and insights
 
 to drive data-informed decisions and continuous improvement.
 </li>
 <li>
 Foster a
 
 high-performance culture
 
 , developing and mentoring teams to deliver exceptional service.
 </li>
 <li>
 Ensure compliance with
 
 organisational policies, health &amp; safety, and information security standards.
 
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 in Business Administration, Service/Operations Management, or related field.
 </li>
 <li>
 
 8+ years of experience
 
 in business administration or service management, including
 
 at least 2 years in a leadership role.
 
 </li>
 <li>
 Proven expertise in
 
 customer experience design, process optimisation, and stakeholder engagement.
 
 </li>
 <li>
 Preferred certifications in
 
 Six Sigma, Lean, or Kaizen methodologies.
 
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Customer-Centric &amp; Results-Oriented
 </li>
 <li>
 Strategic Thinking &amp; Innovation
 </li>
 <li>
 Team Leadership &amp; Empowerment
 </li>
 <li>
 Change Management &amp; Agility
 </li>
 <li>
 Strong Communication &amp; Influence Skills
 </li>
 </ul>
 
 
 
 
 ✨
 
 Join us in shaping the future of customer happiness in Dubai!
 
 
 
 If you are passionate about service excellence and thrive in a dynamic, forward-thinking environment, we&rsquo;d love to hear from you.
 
 
 📩
 
 Apply Now or DM your updated CV
 
 
 
 #CustomerHappiness #Leadership #DubaiJobs #ServiceExcellence #CustomerExperience #HiringNow #UAEJobs
 
 
 
</div>

Director- Customer happiness

Explore 3065+ It director in Dubai this November. Find roles across top companies and apply now to boost your career.