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arabic it techno-sales & support specialist – crm/erp solutions Jobs in Abu Dhabi With Doh Jobs In Uae Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

arabic it techno-sales & support specialist – crm/erp solutions

erp - abu dhabi Jobs in Abu Dhabi With Doh Jobs In Uae Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates

erp - abu dhabi

it erp specialist

Urban Scope Building Maintenance LLC

Position Title: IT &amp; ERP Technical SupportLocation: Abu Dhabi &ndash; KhalidiyaEmployment Type: Full-Time (1 day off per week)Job Overview:We are currently seeking a qualified and experienced IT &amp; ERP Technical Support professional to join our team in Abu Dhabi. The ideal candidate will possess strong technical expertise in ERP, networking, hardware configuration, and IT systems administration, along with hands-on experience in managing Cisco networking systems.Candidates with prior experience in Tawjeeh, Tasheel, Tadbeer, or any government transaction company will be given preference.Key Responsibilities:<ul><li>Provide technical assistance and day-to-day IT &amp; ERP support for hardware, software, and networking issues.</li><li>Install, configure, and maintain network devices including routers, switches, and firewalls (Cisco systems preferred).</li><li>Monitor and troubleshoot network performance and connectivity issues.</li><li>Manage ERP systems, CCTV systems, and operating systems to ensure smooth operations.</li><li>Maintain and support company IT infrastructure, including servers, workstations, and network equipment.</li><li>Ensure data protection and network security through the implementation of security tools and firewall configurations.</li><li>Conduct preventive maintenance and regular system updates.</li><li>Maintain IT documentation, inventory, and access control records.</li><li>Collaborate with various departments to ensure timely resolution of IT-related concerns.</li><li>Should know who to use ERP system</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s Degree in Information Technology, Computer Science, or a related field.</li><li>Minimum 2&ndash;3 years of proven experience in IT technical support or network administration.</li><li>Strong knowledge of network configuration, hardware setup, and troubleshooting.</li><li>Practical experience in Cisco networking systems is mandatory.</li><li>Good understanding of CCTV systems, ERP platforms, operating systems (Windows/Linux), and IT operations.</li><li>Familiarity with IT security tools, firewalls, and data protection standards.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Ability to work independently and manage multiple tasks efficiently.</li><li>ERP Axis Pro knowledge and experience is preferred.</li></ul>Additional Information:<ul><li>Job Type: Full-time</li><li>Location: Abu Dhabi &ndash; Khalidiya</li><li>Work Schedule: 1 day off per week</li></ul>Interested candidate send CV to hr@nukhbacenter.aeJob Type: Full-timePay: From AED5,000.00 per month

IT & ERP Specialist

Adetive

About the Role: We are seeking a highly motivated Arabic-speaking IT Techno-Sales &amp; Support Specialist to join our team. The ideal candidate will bridge the gap between technology and business by providing expert guidance, technical support, and pre/post-sales assistance for our CRM and ERP software solutions.Key Responsibilities:<ul><li>Serve as the primary point of contact for Arabic-speaking clients regarding CRM/ERP solutions.</li><li>Conduct technical demonstrations and presentations to potential and existing clients.</li><li>Understand client business processes and recommend appropriate CRM/ERP solutions to meet their needs.</li><li>Provide technical support, including installation, configuration, troubleshooting, and updates of CRM/ERP systems.</li><li>Manage client requests, ensure prompt issue resolution, and maintain high customer satisfaction.</li><li>Collaborate with the development and implementation teams to ensure customization and integration requirements are met.</li><li>Assist in training clients and internal teams on CRM/ERP functionalities.</li><li>Prepare documentation, guides, and knowledge base articles in Arabic and English.</li><li>Monitor system performance and recommend improvements or upgrades to clients.</li><li>Support sales teams in proposal preparation, pricing, and contract discussions from a technical perspective.</li></ul>Requirements:<ul><li>Fluent in Arabic and proficient in English.</li><li>Proven experience in CRM/ERP software support and/or implementation.</li><li>Strong technical understanding of software solutions, databases, and integrations.</li><li>Excellent communication and presentation skills for both technical and non-technical audiences.</li><li>Ability to understand business processes and provide solution-oriented advice.</li><li>Familiarity with cloud platforms, SaaS solutions, and IT best practices.</li><li>Previous experience in techno-sales or pre-sales roles is a plus.</li><li>Strong problem-solving, analytical, and organizational skills.</li></ul>Benefits:<ul><li>Competitive salary and performance incentives.</li><li>Work with a dynamic, growing team.</li><li>Professional development opportunities.</li><li>Exposure to multiple CRM/ERP platforms and international clients.</li></ul>People with Own VISA or Sponsoured visa will be given priorityJob Types: Part-time, ContractPay: From AED8,000.00 per month

Arabic IT Techno-Sales & Support Specialist – CRM/ERP Solutions

NMDC Group

<div>
 <ul>
 <li>
 Work with functional business units to understand their business processes, KPI&rsquo;s, organization structure and recommend/build work-flow solutions and reports that are global and scalable
 </li>
 <li>
 Work with IT/ERP systems deployment teams for configuration changes, workflows, business process related scripts, roles/permissions, page layouts, custom objects, custom record types, reports, and dashboards
 </li>
 <li>
 Help administrators, department managers, super-users and end-users to effectively and efficiently utilize IT/ERP Systems functionality
 </li>
 <li>
 Manage and ensure resolution for all internal IT/ERP Systems related projects, upgrades and change requests
 </li>
 <li>
 Document, maintain and update system-level customizations as well as training materials
 </li>
 <li>
 Assists with functional migration to the new IT/ERP systems, data conversion, data cleansing, de-duplication, and data maintenance efforts
 </li>
 <li>
 Collaborate with the functional teams and business partners to create and execute system test plans and user acceptance testing
 </li>
 <li>
 Provide monthly reports/feedback to Group IT Director/ ERP Manager on over all IT/ERP activities
 </li>
 <li>
 Other duties requested by management in support of team work as &amp; when required
 </li>
 </ul>
 
 
</div>

Senior ERP System Analyst

ESAT

Job Responsibilities&middot; Act as the first point of contact for internal or external users experiencing issues with the ERP system (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite).&middot; Respond to inquiries via email, phone, or support ticket systems regarding system navigation, data entry, and module usage.&middot; Provide guidance and basic troubleshooting for functional modules (e.g., finance, inventory, sales, HR, procurement).&middot; Log and categorize support requests accurately in a ticketing system.&middot; Troubleshoot and resolve common ERP issues or escalate to higher-level technical teams when necessary.&middot; Follow up with users to ensure issues are resolved to satisfaction.&middot; Maintain clear records of user issues, resolutions, and system changes.&middot; Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information.&middot; Adhering to the company&rsquo;s policies and procedures at all times when assisting clients.&middot; Assist in developing and updating ERP help guides, FAQs, and internal documentation.&middot; Support training sessions or onboarding for new ERP users.&middot; Assist in the creation of training materials and user manuals.&middot; Collaborate with ERP consultants, business analysts, and IT support teams to report bugs, suggest improvements, and implement updates.&middot; Provide user feedback to ERP project teams to improve system performance and usability.Job Requirements:&middot; Bachelor&rsquo;s degree in Business Administration, Information Technology or any related field.&middot; Minimum of 3 years of experience in a customer service, IT help desk, or ERP support role.&middot; Basic understanding of ERP systems and business processes such as accounting, logistics, or HR.&middot; Strong communication and interpersonal skills.&middot; Proficient with Microsoft Office Suite and comfortable using support ticketing systems.&middot; Exposure to ERP systems like SAP, Oracle ERP, Microsoft Dynamics, NetSuite, Infor, or Odoo.&middot; Experience with remote desktop tools or support platforms (e.g., TeamViewer, Zendesk).&middot; Ability to learn ERP system functionality quickly and explain it clearly to users.&middot; Knowledge of common ERP modules and their workflows.&middot; Client-oriented mindset with patience and professionalism.&middot; Strong problem-solving and multitasking abilities.&middot; Willingness to learn new technologies and systems.&middot; Ability to work independently or as part of a team in a fast-paced environment.Job Type: Full-time

ERP Software Customer Support

AL YAFOUR GENERAL CONTRACTING & TRANPORT LLC 

Location: Abu Dhabi, UAE Company: Al Yafour General Contracting LLC Employment Type: Full-Time Experience Level: Mid-LevelAbout the RoleWe are seeking a qualified and motivated IT Support Engineer, Hiring a developer with hands-on experience in building ERP systems across backend and frontend. to join our team. The candidate will be responsible for maintaining and improving our IT infrastructure, supporting end users, and ensuring the smooth operation of all hardware, software, and network systems.Key Responsibilities<ul><li>Provide technical support for hardware, software, and network issues across the company.</li><li>Install, configure, and maintain operating systems, applications, and equipment.</li><li>Manage user accounts, access rights, and system security.</li><li>Monitor network performance and troubleshoot connectivity problems.</li><li>Maintain IT documentation, asset records, and regular system backups.</li><li>Support office automation systems (email, printers, ERP, etc.).</li><li>Coordinate with external IT vendors when necessary.</li><li>Implement cybersecurity best practices and data protection protocols.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum 2&ndash;3 years of experience in IT support or system administration.</li><li>Strong knowledge of Windows OS, MS Office 365, networking (LAN/WAN), and troubleshooting.</li><li>Familiarity with ERP systems and cloud-based platforms is a plus.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and under pressure.</li></ul>Interested candidates can send their updated CV to [saif@alyafour.com] contact 0501667613 Please mention &ldquo;IT Support Engineer &ndash; Abu Dhabi&rdquo; in the subject line.Job Type: Full-timePay: AED1.00 - AED2.00 per month

IT Support Engineer / IT Officer

<div>
 
 
 C2i
 
 is a forward-thinking holding company redefining the future of Hospitality, Retail, and Lifestyle destinations. Through innovation, strategic partnerships, and purpose-driven initiatives, we develop vibrant communities and pioneering concepts that include co-working, retail, and fine-dining ventures.
 
 
 
 
 
 We're seeking a tech-savvy
 
 Accounts Receivable Specialist
 
 who can leverage cutting-edge technologies to streamline our financial processes and drive efficiency.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Accounts Receivable Management
 
 
 <ul>
 <li>
 Oversee accurate and timely processing of customer invoices, credit memos, and statements using advanced automation tools.
 </li>
 <li>
 Implement and manage systems for monitoring AR aging reports and automating follow-ups on overdue accounts.
 </li>
 <li>
 Prepare and present weekly, monthly, and quarterly AR aging reports, collection reports, and other metrics to management.
 </li>
 <li>
 Revenue Reconciliation between front-end and back-end system.
 </li>
 <li>
 Develop data-driven strategies for resolving payment discrepancies and handling escalated issues.
 </li>
 </ul>
 
 
 Process Optimization and Automation
 
 
 <ul>
 <li>
 Continuously evaluate and improve AR processes, identifying areas for automation and efficiency gains.
 </li>
 <li>
 Create and maintain detailed process maps and Standard Operating Procedures (SOPs) for all AR-related workflows.
 </li>
 <li>
 Implement cutting-edge technologies to automate routine tasks and enhance overall productivity.
 </li>
 </ul>
 
 
 Data Analytics and Reporting
 
 
 <ul>
 <li>
 Utilize data analytics tools to prepare insightful AR aging reports, collection reports, and key performance metrics.
 </li>
 <li>
 Develop predictive models to analyse trends in customer payment behaviour and recommend data-driven action plans.
 </li>
 <li>
 Design and implement automated dashboards for real-time financial reporting and analysis.
 </li>
 </ul>
 
 
 Technology Integration and Innovation
 
 
 <ul>
 <li>
 Collaborate with IT &amp; ERP teams to integrate and optimize AR systems with other financial and operational platforms.
 </li>
 <li>
 Stay abreast of emerging financial technologies and propose innovative solutions to enhance AR processes.
 </li>
 <li>
 Lead initiatives to implement machine learning and AI technologies for improved credit risk assessment and collections.
 </li>
 </ul>
 
 
 
 
 
 Essential Criteria
 
 
 <ul>
 <li>
 MBA in Accounting/CPA/ACCA/CA with a strong focus on financial technology and data analytics.
 </li>
 <li>
 Minimum 5 years of experience in AR functions within retail or F&amp;B industries, with a proven track record of implementing technological solutions.
 </li>
 <li>
 Expert-level skills in Microsoft Excel, including advanced functions, Power Query, and Power BI for data manipulation and visualization
 </li>
 <li>
 Hands-on experience with modern ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and their API integrations.
 </li>
 <li>
 Demonstrated ability to create and optimize process maps, workflows, and SOPs in a fast-paced startup environment
 </li>
 <li>
 Strong knowledge of International Financial Reporting Standards and their application in automated financial systems.
 </li>
 <li>
 Proven track record of successfully implementing automation projects and achieving measurable efficiency gains.
 </li>
 </ul>
 
 
 
 
 
 Desired Skills
 
 
 <ul>
 <li>
 Advanced proficiency in data analysis tools and programming languages (e.g., Python, R, SQL) for financial modelling and process automation.
 </li>
 <li>
 Experience with cloud-based financial management systems and their integration with legacy systems.
 </li>
 <li>
 The ideal candidate will be a forward-thinking professional who can blend traditional accounting expertise with cutting-edge technological solutions to drive our AR processes into the future. They should be passionate about leveraging data and automation to create efficiencies and improve financial performance in our dynamic startup environment.
 </li>
 </ul>
 
 
</div>

Account Receivable Specialist

NMC Health plc

<div>The Category Specialist is responsible for overseeing day-to-day procurement activities related to specific product categories, such as medical consumables, pharmaceuticals, or clinical equipment. The role includes vendor coordination, data analysis, order processing, and supporting the implementation of category strategies. The Category Specialist works closely with internal stakeholders and suppliers to ensure procurement efficiency, cost-effectiveness, and continuous supply to meet operational needs.</div>
 <div><ul><li>Manage end-to-end procurement for assigned categories in accordance with internal policies and compliance standards.
</li><li>Conduct sourcing and purchasing activities to ensure timely availability of goods and services.
</li><li>Liaise with suppliers to obtain quotations, negotiate terms, and ensure adherence to agreed terms.
</li><li>Maintain updated records of vendor information, pricing, and contracts.
</li><li>Monitor supplier performance, including delivery timelines, quality, and responsiveness.
</li><li>Coordinate with internal departments to understand and fulfill procurement requirements.
</li><li>Analyze procurement data and generate reports on category spend, savings, and usage trends.
</li><li>Support category planning and strategy execution under the guidance of the procurement leadership.
</li><li>Identify cost-saving opportunities through consolidation, volume leverage, or alternative sourcing.
</li><li>Handle day-to-day procurement documentation including PO creation, GRN tracking, and invoice resolution.
</li><li>Ensure that procurement activities are conducted in accordance with UAE regulations and internal compliance policies.
</li><li>Assist in preparing tender documentation and managing RFQs/RFPs.
</li><li>Resolve supplier-related issues and escalate when necessary.
</li><li>Participate in vendor evaluations and contribute to supplier development initiatives.</li></ul></div>
 <div>Education and Certification
<ul><li>Bachelor&rsquo;s degree in Procurement, Supply Chain Management, Business Administration, or a related field (mandatory).
</li><li>Certification in procurement or supply chain (e.g., CIPS, CPSM) is preferred. 
</li></ul>Category Specialist benefit from having experience/competency in:
<ul><li>Sourcing medical consumables, pharmaceuticals, or equipment.
</li><li>Vendor relationship management and negotiation.
</li><li>Data analysis and reporting for procurement performance.
</li><li>Supporting procurement strategy execution.
</li><li>Understanding of healthcare quality and regulatory standards.
</li><li>Coordination with warehousing, logistics, and clinical departments. 
</li></ul>Knowledge and Skills
<ul><li>Good understanding of healthcare procurement processes and best practices.
</li><li>Familiarity with the UAE healthcare supplier and product landscape.
</li><li>Working knowledge of ERP and procurement systems (e.g., SAP, Oracle).
</li><li>Strong organizational and documentation skills.
</li><li>Proficient in Microsoft Office, especially Excel and reporting tools.
</li><li>Strong interpersonal and communication skills.
</li><li>Ability to manage multiple tasks and deadlines effectively.</li></ul></div>

Category Specialist

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