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event operations excellence manager

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it operations expert

Takamol Holding

<div>
 
 Position Overview
 
 
 
 
 Job Description
 
 
 
 The IT Operations Expert will be responsible for managing day-to-day IT Operations. The role requires strong familiarity with IT fields and core/critical systems, using Active Directory, Microsoft 365 portal, SharePoint, Microsoft Exchange, and ManageEngine Endpoint Central for patch management, ensuring smooth business operations and compliance with organizational standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Effectively utilize IT management tools (e.g., Jira Service Management, Jira Software, Microsoft 365 Admin Center).
 </li>
 <li>
 Oversee and optimize access management and workflow configurations within Jira Service Management and Jira Software.
 </li>
 <li>
 Point of contact for the SOC team when they report.
 </li>
 <li>
 Point of contact for Patch Management vulnerabilities.
 </li>
 <li>
 Administration of Active Directory security and operations
 </li>
 <li>
 Administration of the Microsoft 365 portal.
 </li>
 <li>
 Administration of MS SharePoint.
 </li>
 <li>
 Administration of MS Exchange.
 </li>
 <li>
 Administration of ManageEngine EndPoint Centerl " Patch Management"
 </li>
 <li>
 Administration of Jira Service Management ( ticketing system).
 </li>
 <li>
 Administration of MDM &ndash; Intune.
 </li>
 <li>
 Manage Office Automation initiatives.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, or Management Information system, or a similar qualification.
 </li>
 <li>
 5-7 years of experience in IT operations.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Good communication and reporting skills.
 </li>
 <li>
 Accuracy and detail oriented.
 </li>
 </ul>
</div>

IT Operations Expert

<div>
 
 The IT Operations Expert will be responsible for managing day-to-day IT Operations. The role requires strong familiarity with IT fields and core/critical systems, using Active Directory, Microsoft 365 portal, SharePoint, Microsoft Exchange, and ManageEngine Endpoint Central for patch management, ensuring smooth business operations and compliance with organizational standards.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Effectively utilize IT management tools (e.g., Jira Service Management, Jira Software, Microsoft 365 Admin Center).
 </li>
 <li>
 Oversee and optimize access management and workflow configurations within Jira Service Management and Jira Software.
 </li>
 <li>
 Point of contact for the SOC team when they report.
 </li>
 <li>
 Point of contact for Patch Management vulnerabilities.
 </li>
 <li>
 Administration of Active Directory security and operations
 </li>
 <li>
 Administration of the Microsoft 365 portal.
 </li>
 <li>
 Administration of MS SharePoint.
 </li>
 <li>
 Administration of MS Exchange.
 </li>
 <li>
 Administration of ManageEngine EndPoint Centerl " Patch Management"
 </li>
 <li>
 Administration of Jira Service Management ( ticketing system).
 </li>
 <li>
 Administration of MDM &ndash; Intune.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, or Management Information system, or a similar qualification.
 </li>
 <li>
 5-7 years of experience in IT operations.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Good communication and reporting skills.
 </li>
 <li>
 Accuracy and detail-oriented.
 </li>
 </ul>
 
 
</div>

<div>
 
 Job Description
 
 
 
 At
 
 Takamol
 
 , we are looking for a skilled security professional to join our team. The ideal candidate will be responsible for strengthening our security posture by managing IAM, PAM, mobile security, and data protection solutions, while ensuring compliance with organizational standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Administer and optimize Identity and Access Management (IAM) solutions to strengthen security measures.
 </li>
 <li>
 Supervise and manage Privileged Access Management (PAM) tools, particularly focusing on solutions like BeyondTrust, ensuring top-tier access controls and vigilant monitoring.
 </li>
 <li>
 Ensure the security and integrity of Azure Active Directory environments.
 </li>
 <li>
 Monitor and respond to security incidents and alerts related to Azure AD, implementing mitigation strategies as needed.
 </li>
 <li>
 Enforce security policies and configurations on mobile devices using solutions like AirWatch, MobileIron, and Microsoft Intune.
 </li>
 <li>
 Monitor and respond to security incidents and threats on mobile devices, ensuring compliance with organizational policies.
 </li>
 <li>
 Deploy and manage security monitoring tools to detect and respond to threats in real-time.
 </li>
 <li>
 Investigate and analyze security incidents, coordinating with relevant teams to mitigate and resolve issues.
 </li>
 <li>
 Oversee DLP solutions from vendors like Microsoft, Symantec, and Forcepoint to preserve the confidentiality and integrity of company data.
 </li>
 <li>
 Proactively scout for potential data leak points and respond decisively during data breach events.
 </li>
 <li>
 Collaborate closely with IT members to guarantee timely software and system patching.
 </li>
 <li>
 Continuously scan systems for unpatched vulnerabilities, pushing for adherence to organizational compliance benchmarks.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Security, or a closely related field.
 </li>
 <li>
 Minimum of 6 years of specialized experience in security operations, emphasizing IAM, PAM, Azure AD, MDM, DLP, and patch management.
 </li>
 <li>
 Preferred certifications include the Microsoft Certified: Azure Active Directory Administrator Associate, and other relevant IAM/PAM/security certifications.
 </li>
 <li>
 Demonstrated capability in analytical thinking, troubleshooting, and problem-solving.
 </li>
 <li>
 Superior communication skills, with the ability to translate intricate security topics into understandable terms for a varied audience.
 </li>
 </ul>
</div>

IT Security Operations Expert

King Salman International Airport Development Company

<div>
 
 
 Job Summary:
 
 
 
 The
 
 Manager &ndash; IT Operations and Service Desk
 
 is responsible for overseeing the organization&rsquo;s IT operations and ensuring seamless service delivery to end-users. This includes managing the Service Desk team, IT infrastructure support, incident and request management, and ensuring service-level agreements (SLAs) are met. The role involves a balance of strategic leadership, people management, and hands-on technical oversight to support business continuity and user satisfaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1. IT Operations Management:
 
 
 <ul>
 <li>
 Lead and manage daily IT operations including servers, network, end-user computing, and cloud services.
 </li>
 <li>
 Ensure high availability and performance of IT systems and services.
 </li>
 <li>
 Implement and maintain IT operational processes, policies, and documentation in line with ITIL best practices.
 </li>
 <li>
 Oversee monitoring tools to proactively identify and resolve potential issues before they impact users.
 </li>
 <li>
 Ensure effective backup, disaster recovery, and business continuity planning and execution.
 </li>
 </ul>
 
 
 
 
 
 2. Service Desk Management:
 
 
 <ul>
 <li>
 Manage and mentor the Service Desk team to deliver excellent first-line and second-line technical support.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests as per SLAs.
 </li>
 <li>
 Monitor Service Desk metrics, identify trends, and implement improvement initiatives.
 </li>
 <li>
 Establish and refine ticketing system workflows and escalation procedures.
 </li>
 <li>
 Act as an escalation point for complex technical issues.
 </li>
 </ul>
 
 
 
 
 
 3. Team Leadership &amp; Development:
 
 
 <ul>
 <li>
 Provide leadership, coaching, and professional development to IT support staff.
 </li>
 <li>
 Set team goals, conduct performance reviews, and drive a culture of accountability and continuous improvement.
 </li>
 <li>
 Manage staffing levels and scheduling to ensure adequate coverage across operating hours.
 </li>
 </ul>
 
 
 
 
 
 4. Vendor &amp; Asset Management:
 
 
 <ul>
 <li>
 Oversee hardware and software inventory, procurement, and lifecycle management.
 </li>
 <li>
 Manage vendor relationships, contracts, and service-level agreements related to IT operations and support services.
 </li>
 </ul>
 
 
 
 
 
 5. Security &amp; Compliance:
 
 
 <ul>
 <li>
 Ensure IT operational practices comply with organizational security policies and regulatory requirements.
 </li>
 <li>
 Collaborate with Information Security and Compliance teams to support audits and implement corrective actions.
 </li>
 </ul>
 
 
 
 
 
 6. Continuous Improvement &amp; Projects:
 
 
 <ul>
 <li>
 Identify opportunities for automation and operational efficiency.
 </li>
 <li>
 Participate in or lead IT-related projects and initiatives, ensuring timely and cost-effective delivery.
 </li>
 <li>
 Gather feedback from users to improve service delivery and user satisfaction.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 ITIL Foundation Certification (required); ITIL Intermediate or Expert is a plus.
 </li>
 <li>
 Additional certifications (e.g., Microsoft, Cisco, CompTIA, PMP) are an advantage.
 </li>
 <li>
 Minimum 6&ndash;8 years of experience in IT support or operations, with at least 3&ndash;5 years in a leadership or managerial role.
 </li>
 <li>
 Experience managing a 24/7 or global service desk environment is desirable.
 </li>
 <li>
 Proven track record in managing IT infrastructure and service delivery in a mid to large-scale organization.
 </li>
 </ul>
</div>

Manager – IT Operations and Service Desk

AL FAROOQ STAR TRADING LLC in DUBAI

Job Title: IT Sales Executive Company: Himmat Al Arab Trading Location: Riyadh, Saudi Arabia Job Type: Full-time Salary: As per experience Supplemental Pay: Commission PayAbout Us:Himmat Al Arb Trading, a part of the renowned Al-Farooq Group, has been delivering top-quality office equipment and IT solutions for over 15 years. With successful operations in the UAE, Qatar, India, and beyond, we are expanding our expert services in Riyadh, Saudi Arabia.Job Overview:We are looking for a hardworking and motivated IT Sales Executive to join our team in Riyadh. In this role, you will find new customers, build strong relationships, and help businesses by offering the right IT products and services. You will work closely with clients to understand what they need and provide the best solutions.Key Responsibilities:<ul><li>Find new customers and grow sales opportunities</li><li>Manage and support current client accounts to keep them happy</li><li>Explain and sell IT products and services that fit each customer&rsquo;s needs</li><li>Build and keep good long-term relationships with customers</li><li>Understand what each client wants and suggest the best IT solutions for them</li><li>Prepare and send price quotes, proposals, and contracts to clients</li><li>Work hard to meet and beat monthly sales goals</li><li>Stay updated on new IT products, industry changes, and what competitors are doing</li></ul>Requirements:<ul><li>At least 2 years of experience selling IT products in Saudi Arabia</li><li>Good knowledge of IT hardware and solutions like networking, computers, and office technology</li><li>Must have a valid Saudi driving license</li><li>Bachelor&rsquo;s degree or Diploma in Business, IT, or a similar field</li><li>Strong communication, negotiation, and presentation skills</li><li>Fluency in English is required; Hindhi ,Arabic language skills are a plus</li><li>Having a transferable Iqama is preferred</li></ul>Job Types: Full-time, PermanentPay: From &#65020;2,500.00 per monthExperience:<ul><li>IT Sales Executive: 1 year (Required)</li></ul>License/Certification:<ul><li>Saudi Driving License (Required)</li></ul>

IT Sales Executive

TAWANTECH

<div>The CMDB Expert is responsible for designing, implementing, and maintaining the Configuration Management Database (CMDB) to ensure accurate, reliable, and up-to-date information on all IT assets, configurations, and relationships. The role focuses on CMDB governance, data quality, and supporting IT service management processes in alignment with ITIL best practices.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Design, configure, and maintain the CMDB structure, ensuring alignment with ITIL and CSDM frameworks.
</li><li>Manage discovery tools, integrations, and data imports to ensure accuracy and completeness of CI data.
</li><li>Define and enforce CMDB policies, standards, and data governance processes.
</li><li>Monitor CMDB health (completeness, compliance, correctness) and prepare regular reports/dashboards.
</li><li>Maintain CI relationships, dependencies, and service mappings to support incident, change, and problem management.
</li><li>Collaborate with IT teams (infrastructure, network, application, security) to validate CI ownership and data quality.
</li><li>Provide subject matter expertise on CMDB processes during audits, assessments, and service reviews.
</li><li>Conduct training and knowledge-sharing sessions to improve CMDB awareness across IT teams.
</li><li>Support IT operations in impact analysis and root cause investigations using CMDB data.
</li></ul>Requirements<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
</li><li>5+ years of experience in ITSM/CMDB management, preferably in large enterprises.
</li><li>Strong expertise in ServiceNow CMDB, BMC Atrium, or similar tools.
</li><li>Hands-on experience with discovery tools, integrations, and automation.
</li><li>Solid understanding of ITIL v3/v4 practices, particularly Configuration and Asset Management.
</li><li>Strong analytical and problem-solving skills with attention to detail.
</li><li>Excellent communication and stakeholder management skills.
</li><li>Proficiency in English; Arabic is a plus.
</li></ul><h3 class="jobSectionHeader">Key Competencies:</h3><ul>
<li>Data accuracy and governance focus.
</li><li>Cross-functional collaboration.
</li><li>Strategic mindset with attention to operational details.
</li><li>Strong documentation and presentation skills.</li></ul></div>

CMDB Expert

LeadingEdge HR Solutions

<div>
 
 Job Title: Trade Finance Product Developer- Banking Domain
 
 
 
 Location: Riyadh, Saudi Arabia (Immediate Deployment)(Ability to travel internationally (candidates with a valid KSA business visa or USA/UK/Schengen visas will be preferred)
 
 
 Duration: 3-6 months (Contract)
 
 
 Job Description:
 
 
 Our client is seeking an experienced Trade Finance Expert - Banking Domain to work on a project in Riyadh, Saudi Arabia. The ideal candidate will have deep expertise in trade finance, covering sales, products, documentation, operations, and compliance.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Create and develop all kinds of trade finance products (LCs, guarantees..) for banking clients
 </li>
 <li>
 Conduct market research to identify customer needs, competitor offerings, and regulatory trends- Collaborate with internal teams (sales, operations, compliance, IT) to launch and manage products
 </li>
 <li>
 Prepare business cases, product documentation, and pricing strategies
 </li>
 <li>
 Monitor product performance and identify opportunities for improvement
 </li>
 <li>
 Ensure all products comply with local and international banking regulations
 </li>
 <li>
 Provide training and support to relationship managers and frontline staff
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2+ years of deep functional experience in trade finance product development, documentation, operations, and compliance.
 </li>
 <li>
 Expertise in handling Import LCs, Export LCs (including Confirmations and Discounting), Guarantees, SBLCs, and Collections
 </li>
 <li>
 Background knowledge in Sharia-compliant trade structures (Murabaha, Wakalah, etc.)
 </li>
 <li>
 Strong understanding of credit facilities relevant to trade finance
 </li>
 <li>
 Fluent English communication skills (Arabic language skills are a plus)
 
 
 
 </li>
 </ul>
 If you meet the above requirements and are available for immediate deployment, apply now!
 
 
 Send your CV to talent@leadingedge.plus
</div>

Trade Finance Product Developer (Banking Domain)

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1732 it operations expert jobs IN Riyadh

IT Operations Expert

IT Operations Expert

IT Security Operations Expert

Manager – IT Operations and Service Desk

IT Sales Executive

CMDB Expert

Trade Finance Product Developer (Banking Domain)