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business development director

director of operations

Foreground LLC

Foreground is partnering with a global events company to recruit a logistics-savvy, systems-oriented, and execution-obsessed Head of Operations, based in Riyadh. This is a mission-critical role that ensures the operational foundation is set up to support large-scale projects across Saudi Arabia, balancing agility with compliance, and creativity with structure.Reporting to the Country Director and collaborating with Finance, Production, HR, and Legal, the Head of Operations will oversee resourcing, vendor contracts, local licensing, supply chain processes, and internal SOP development. Key Responsibilities <ul><li>Set up and manage the operational infrastructure for the agency in Saudi Arabia, including staffing models, office logistics, vendor frameworks, and resourcing plans.</li><li>Oversee procurement, logistics, warehousing, transport, and on-site coordination across all live projects.</li><li>Build internal processes, templates, and reporting tools that support visibility, cost control, and operational excellence.</li><li>Manage relationships with legal counsel, PROs, and government entities to ensure permits, visas, and regulatory matters are in order.</li><li>Collaborate closely with project managers and production teams to ensure seamless event delivery from brief to breakdown.</li><li>Lead crisis response planning and real-time issue resolution for operational challenges.</li></ul> Ideal Profile <ul><li>12+ years in events operations, project logistics, or agency operations in Saudi Arabia or the wider GCC.</li><li>Proven track record in managing multi-supplier ecosystems, event logistics planning, and high-volume delivery environments.</li><li>Strong knowledge of KSA regulations, event permitting, labor laws, and compliance protocols.</li><li>Bilingual preferred, fluent in English and Arabic</li></ul> Required Skills <ul><li>Licensing</li><li>Compliance</li><li>Operations</li><li>Creativity</li><li>Logistics</li><li>Operational Excellence</li><li>Cost Control</li><li>Templates</li><li>Arabic</li><li>Supply</li><li>Government Infrastructure</li><li>Procurement</li><li>Regulations</li><li>Finance</li><li>Planning</li><li>English</li></ul>

Head of Operations (EHO001)

Emdad By Elm

<div>
 
 
 Job Title
 
 
 
 Sr. Director of Shared Services
 
 
 
 
 
 
 Department:
 
 Shared Services
 
 
 
 Section:
 
 Operations
 
 
 
 Reporting to:
 
 VP of Operations
 
 
 
 
 
 
 Project Overview:
 
 
 
 Join a team dedicated to a landmark national museum project in Riyadh, Saudi Arabia. We are creating a flagship cultural institution that will showcase the cultures of the world. The project is a key contributor to the Kingdom's
 
 Vision 2030
 
 goals, advancing the nation's cultural and creative sectors. This is a unique opportunity to contribute to a project of national significance and global impact.
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Sr. Director of Shared Services provides strategic oversight and coordination across the institution&rsquo;s infrastructure functions. This pivotal role ensures these enabling services are responsive to the needs of the institution's core mission while maintaining the highest standards of compliance, accountability, and efficiency. As the backbone of the organization&rsquo;s operational ecosystem, this role enables cultural and public-facing departments to flourish through sound infrastructure and coordinated support. The Sr. Director is responsible for strategic planning, cross-functional alignment, and service innovation across all shared service areas. This role requires a results-driven leader with extensive experience in organizational operations, exceptional financial and administrative skills, the ability to foster collaboration across departments and align administrative systems with the organization&rsquo;s strategic priorities and values. With a focus on excellence, compliance, and continuous improvement, the Director plays a vital role in sustaining the institution&rsquo;s long-term stability and mission delivery, fostering a culture of transparency, excellence, and support.
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 
 
 
 
 Strategy and Planning
 
 
 <ul>
 <li>
 Lead strategic planning for all shared service areas, ensuring operational support aligns with institution&rsquo;s mission and strategic goals.
 </li>
 <li>
 Contribute to organization-wide initiatives, acting as a key operational advisor to VP Operations.
 </li>
 <li>
 Define annual work plans, targets, and KPIs for each unit under Shared Services.
 </li>
 <li>
 Develop and implement a comprehensive shared services strategy that supports the institution&rsquo;s mission and aligns with its long-term goals
 </li>
 </ul>
 
 
 
 
 
 Operational Oversight
 
 
 <ul>
 <li>
 Oversee HR operations including talent acquisition, development, retention, and compliance.
 </li>
 <li>
 Oversee building and facilities management, ensuring a safe, and welcoming environment.
 </li>
 </ul>
 
 
 
 
 
 Risk Management
 
 
 <ul>
 <li>
 Implement and oversee risk management practices across departments.
 </li>
 </ul>
 
 
 
 
 
 Budget Management
 
 
 <ul>
 <li>
 Develop, manage, and monitor the Shared Services budget in collaboration with the Finance Department.
 </li>
 </ul>
 
 
 
 
 
 Policies, Processes, and Procedures
 
 
 <ul>
 <li>
 Monitor and enforce internal control frameworks and regulatory compliance.
 </li>
 <li>
 Establish metrics and KPIs for evaluating the performance of shared services against organizational objectives.
 </li>
 <li>
 Implement best practices and innovative solutions that streamline processes and improve service outcomes across the organization.
 </li>
 <li>
 Ensure compliance with all legal, regulatory, and ethical standards in service operations and provide oversight of contracts and policy review.
 </li>
 <li>
 Live by institution&rsquo;s values, ethical standards, and governance.
 </li>
 </ul>
 
 
 
 
 
 Functional Accountabilities
 
 
 <ul>
 <li>
 Support interdepartmental coordination to meet the evolving operational needs of the institution.
 </li>
 <li>
 Oversee the operational and financial performance of shared services functions, ensuring efficiency, effectiveness, and high-quality service delivery.
 </li>
 <li>
 Collaborate with Sr. leadership to identify opportunities for cross-departmental service enhancements that drive value.
 </li>
 <li>
 Act as the primary liaison between shared services and department heads, facilitating open communication and collaborative problem-solving.
 </li>
 <li>
 Manage complex projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
 </li>
 <li>
 Evaluate current service offerings and make data-informed recommendations for improvements, modifications, or expansions.
 </li>
 <li>
 Drive initiatives for organizational change by promoting a culture of service excellence and continuous improvement.
 </li>
 <li>
 Navigate and address conflicts and challenges within shared services and across departments promptly and effectively.
 </li>
 <li>
 Stay abreast of industry trends and innovations in shared services management and operations.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management
 
 
 <ul>
 <li>
 Represent shared services at board meetings and with stakeholders to communicate progress, challenges, and strategic direction.
 </li>
 <li>
 Foster relationships with key external partners and vendors to enhance service delivery and support the institution&rsquo;s initiatives.
 </li>
 <li>
 Champion diversity, equity, and inclusion initiatives within shared services, ensuring equitable access to services for all stakeholders.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Manage and support team members in performing their tasks in line with established policies and procedures.
 </li>
 <li>
 Guide, mentor, and develop the Shared Services team to ensure continuous growth and achievement of functional objectives.
 </li>
 <li>
 Set clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluations.
 </li>
 <li>
 Delegate authority to empower team members and encourage accountability.
 </li>
 <li>
 Contribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivation.
 </li>
 <li>
 Foster a high-performance, inclusive, and collaborative work culture aligned with the institution&rsquo;s values.
 </li>
 <li>
 Promote innovation and contribute to a positive, inspiring, and diverse workplace.
 </li>
 <li>
 Maintain high personal standards and ensure excellence across the section.
 </li>
 </ul>
 
 
 
 
 
 Job Qualifications and Requirements
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 Minimum 9 years of operational management experience, including leadership of multidisciplinary teams.
 </li>
 <li>
 Experience in a large, complex institution, museum or nonprofit experience is a plus.
 </li>
 <li>
 Familiarity with public sector procurement and regulatory frameworks in KSA or comparable context.
 </li>
 <li>
 Familiarity with best practices in human resources, finance, IT infrastructure, and facility management within the non-profit sector is essential.
 </li>
 <li>
 A minimum of 7 years of progressive experience in shared services, preferably within a non-profit or cultural institution.
 </li>
 <li>
 Proven track record in strategic planning and operational execution, with a focus on enhancing service delivery and efficiency.
 </li>
 <li>
 Extensive experience in financial management, budgeting, and resource allocation, substantiated by a strong analytical mindset.
 </li>
 <li>
 Strong knowledge of best practices in shared services across functions such as human resources, finance, IT Infrastructure, and facilities management.
 </li>
 <li>
 Experience with change management practices and the ability to navigate organizational dynamics.
 </li>
 <li>
 Familiarity with museum operations, curatorial practices, and educational programming is highly desirable.
 </li>
 <li>
 Proficiency in relevant technologies and software that support shared services operations.
 </li>
 <li>
 Proven ability to create and sustain high-performance teams that align with organizational goals.
 </li>
 <li>
 Highly developed financial literacy, including advanced budgeting and financial analysis skills.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Required: Bachelor&rsquo;s degree in business administration, Finance, Law, or related field.
 </li>
 <li>
 Preferred: International qualification in Management, or further training in cultural/non-profit administration.
 </li>
 </ul>
 
 
 
 
 
 Personal capabilities and qualifications
 
 
 <ul>
 <li>
 Detail-oriented
 </li>
 <li>
 High integrity and ethical judgement
 </li>
 <li>
 Proactive, systematic, and collaborative
 </li>
 <li>
 Exceptional strategic thinking and problem-solving skills, with the ability to translate complex concepts into actionable plans.
 </li>
 <li>
 Strong leadership capabilities, characterized by the ability to motivate and inspire diverse teams towards common goals.
 </li>
 <li>
 Excellent interpersonal skills, facilitating effective communication with stakeholders at all organizational levels.
 </li>
 <li>
 Proficient in using various project management methodologies and tools to ensure timely project delivery.
 </li>
 <li>
 Strong negotiation and conflict resolution skills, enabling effective management of diverse stakeholder needs.
 </li>
 <li>
 Thoughtful data analysis capabilities with a focus on deriving insights for informed decision-making.
 </li>
 <li>
 Competence in technology solutions that facilitate shared services operations, including enterprise resource planning (ERP) systems.
 </li>
 <li>
 Adaptability to work in a complex and dynamic environment while managing competing priorities and deadlines.
 </li>
 <li>
 Regarded as a trusted advisor and influencer with the ability to engage and align diverse teams with institutional objectives.
 </li>
 <li>
 Commitment to fostering a culture of accountability, transparency, and ethical conduct within the organization.
 </li>
 <li>
 Skilled in the implementation of change management strategies and practices to facilitate successful transitions.
 </li>
 <li>
 A passion for the mission of museums and commitment to enhancing community engagement through shared services.
 </li>
 <li>
 Critical thinking capabilities, enabling proactive identification of risks and the development of mitigation strategies.
 </li>
 <li>
 Outstanding organizational skills, with attention to detail and a focus on delivering high-quality results.
 </li>
 <li>
 Exceptional project management skills, with a demonstrated ability to lead complex, cross-functional initiatives.
 </li>
 <li>
 Capacity to foster a culture of collaboration and continuous improvement among diverse teams.
 </li>
 <li>
 Excellent communication and presentation skills, capable of effectively engaging stakeholders, including board members and donors.
 </li>
 <li>
 Commitment to diversity, equity, and inclusion principles in service delivery and team management.
 </li>
 <li>
 Ability to leverage data analytics for decision-making and continuous service optimization.
 </li>
 <li>
 Strong negotiation skills and experience in vendor management and external partnerships.
 </li>
 <li>
 Capacity to travel as required for stakeholder engagement and professional development.
 </li>
 </ul>
</div>

Shared Services Senior Director

NEOM

<div>
 
 
 ROLE OVERVIEW
 
 
 
 
 
 
 We are seeking a highly experienced and strategic Operations Director to lead and oversee the daily operations of the Investigation Department. The ideal candidate will be responsible for managing forensics operations, ensuring quality assurance of investigative work, and maintaining robust legal processes and compliance standards. This role requires a strong operational mindset, a deep understanding of investigative procedures, and the ability to bridge technical findings with legal and regulatory frameworks.
 
 
 
 
 
 
 REQUIREMENTS SUMMARY
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in law, Criminal Justice, Forensic Science, or a related field.
 </li>
 <li>
 Minimum 15 years of relevant experience in investigations, legal compliance, or forensic operations.
 </li>
 <li>
 At least 7 years in a senior leadership or operational management role.
 </li>
 <li>
 Expertise in forensic methodologies and legal procedures
 </li>
 <li>
 Strong operational and quality management skills
 </li>
 <li>
 Knowledge of compliance frameworks and investigative protocols
 </li>
 <li>
 Excellent leadership, analytical, and communication abilities
 </li>
 </ul>
 
 
 
 
 
 ROLE COMPETENCIES &amp; ACTIVITIES
 
 
 
 
 
 
 The Operation Director's responsibilities will include, but not be limited to:
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Lead and Oversee Investigations Operations:
 
 
 
 Direct and manage end-to-end operational activities within the Investigation Department, ensuring alignment with organizational goals and legal frameworks.
 
 
 
 
 
 
 Forensic Oversight:
 
 
 
 Supervise digital and physical forensic investigations; ensure proper handling, documentation, and analysis of evidence in accordance with industry standards.
 
 
 
 
 
 
 Quality Assurance &amp; Compliance:
 
 
 
 Develop and implement quality control measures and performance benchmarks to ensure accuracy, consistency, and excellence in investigative reporting.
 
 
 
 
 
 
 Process Development &amp; Optimization:
 
 
 
 Design, evaluate, and continuously improve investigative workflows and protocols to drive efficiency and effectiveness.
 
 
 
 
 
 
 Legal Advisory &amp; Alignment:
 
 
 
 Provide strategic legal insight into operational processes, ensuring all investigations are conducted in compliance with applicable laws, regulations, and internal policies.
 
 
 
 
 
 
 Team Leadership &amp; Development:
 
 
 
 Build and mentor a high-performing operations and investigation team; foster a culture of integrity, accountability, and continuous improvement.
 
 
 
 
 
 
 Stakeholder Collaboration:
 
 
 
 Collaborate with Legal, Compliance, Risk Management, HR, and external stakeholders to ensure seamless coordination of investigative activities.
 
 
 
 
 
 
 Reporting &amp; Documentation:
 
 
 
 Ensure thorough documentation of all investigative processes and findings; present reports and insights to executive leadership when needed.
 
 
 
 
 
 
 Culture and Values
 
 
 <ul>
 <li>
 Embrace NEOM&rsquo;s culture and Values https://www.neom.com/en-us/about.
 </li>
 <li>
 Act with honesty and integrity by following the best practices and upholding the robust standards and expectations set out in NEOM&rsquo;s Code of Conduct.
 </li>
 <li>
 Maintain fair, ethical, and professional work practices in accordance with NEOM&rsquo;s Values and Code of Conduct.
 </li>
 <li>
 Adhere to NEOM&rsquo;s Policies, procedures, and controls to ensure compliance with rules.
 </li>
 </ul>
 
 
 
 
 
 EXPERIENCE &amp; QUALIFICATIONS
 
 
 
 
 
 
 
 Knowledge, Skills, and Experience
 
 
 <ul>
 <li>
 Minimum of 15 years in investigative operations, forensic services, legal compliance, or related fields.
 </li>
 <li>
 At least 7 years in a senior leadership or operations management role.
 </li>
 <li>
 Experience managing multidisciplinary teams, including forensic analysts, legal advisors, and compliance officers.
 </li>
 <li>
 Track record of implementing quality and process improvements in investigative environments.
 </li>
 <li>
 Experience liaising with legal authorities or law enforcement agencies.
 </li>
 <li>
 Strategic planning and operational leadership across complex investigative functions.
 </li>
 <li>
 Advanced analytical and problem-solving skills, especially in high-stakes or sensitive environments.
 </li>
 <li>
 Strong communication and reporting skills, with the ability to present findings clearly to executive leadership.
 </li>
 <li>
 Proven ability to design and optimize processes, improve work quality, and drive operational excellence.
 </li>
 <li>
 Effective stakeholder engagement and cross-functional collaboration.
 </li>
 <li>
 Proficiency in using investigation tools, forensic software, and case management systems.
 </li>
 <li>
 In-depth understanding of investigative methodologies, forensic procedures (digital and physical), and evidence management.
 </li>
 <li>
 Strong knowledge of local and international legal frameworks governing investigations and compliance.
 </li>
 <li>
 Familiarity with quality assurance standards (e.g., ISO 9001) and best operational practices.
 </li>
 <li>
 Knowledge of risk assessment, incident management, and legal advisory processes.
 </li>
 <li>
 Understanding of data privacy, regulatory compliance, and ethical considerations in investigations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Relevant bachelor&rsquo;s degree.
 </li>
 <li>
 Relevant Professional Memberships/Accreditation.
 </li>
 </ul>
 
 
</div>

Legal Operation Director

Qiddiya Investment Company

<div>Join Qiddiya Investment Company as the Director - Assets Infrastructure Operations, a key leadership role where you will be entrusted with driving the strategic and operational management of our IT asset and infrastructure portfolio. In this critical position, you'll spearhead initiatives to ensure our technological backbone supports the ambitious vision of Qiddiya, boldly navigating the complexities of modern IT infrastructure to optimize performance, reliability, and compliance.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Develop and implement a comprehensive strategy for IT asset and infrastructure operations, aligning with business objectives and organizational goals.</li>
<li>Lead and manage the operations of IT infrastructure, including servers, storage systems, networks, and cloud environments, ensuring high availability and performance.</li>
<li>Oversee life cycle management processes for IT assets, including planning, acquisition, utilization, maintenance, and retirement to maximize value and efficiency.</li>
<li>Establish and enforce governance frameworks, policies, and procedures for asset management and infrastructure operations that align with industry best practices and compliance requirements.</li>
<li>Monitor operational KPIs and develop executive dashboards to provide insights into asset performance, operational efficiency, and areas for improvement.</li>
<li>Foster a culture of continuous improvement within the infrastructure team, encouraging innovation and adoption of new technologies.</li>
<li>Manage vendor relationships and contracts, ensuring quality service delivery and alignment with organizational objectives.</li>
<li>Collaborate closely with cross-functional teams to integrate infrastructure solutions that support business needs and digital transformation initiatives.</li>
<li>Lead disaster recovery and business continuity planning, ensuring the resilience and security of infrastructure operations.</li>
<li>Develop and mentor a high-performing team of IT professionals, providing direction and guidance to foster their growth and development.</li>
</ul>Requirements<ul>
<li>
Bachelor's degree in information technology, Computer Science, or a related field.</li>
<li>10+ years of senior management experience in IT infrastructure and asset management.</li>
<li>Proven track record of developing and executing infrastructure strategies in complex environments.</li>
<li>Strong knowledge of ITIL, COBIT, and best practices related to IT asset management and infrastructure governance.</li>
<li>Exceptional leadership skills and the ability to influence at all levels of the organization.</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities.</li>
<li>Strong communication skills, both verbal and written, with a focus on stakeholder engagement.</li>
<li>Certifications such as PMP, ITIL Expert, or equivalent management credentials are preferred.</li></ul></div>

Director - Assets Infrastructure Operations (CORS 239)

Enova by Veolia

<div>
 
 
 
 Job Purpose
 
 
 
 
 To manage the facilities and operations within the assigned portfolio of assets/ buildings in the Kingdom of Saudi Arabia (KSA) while implementing best supplier and customer relationship management, facilities management, building energy services management, maintenance, and contract management practices that improve the overall operational efficiency of managed assets, maintain high customer satisfaction, and help achieve the company's business objectives.
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Provide inputs to the development of the overall division strategy and participate in developing the KSA business unit strategy in line with the vision, mission, and business objectives of the company.
 </li>
 <li>
 Deliver the Operations Management strategy for the KSA portfolio of assets while ensuring contractual commitments are successfully met.
 </li>
 <li>
 Manage the effective achievement of the business unit&rsquo;s objectives through leading the Operations team in the KSA, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates&rsquo; and the business unit&rsquo;s performance.
 </li>
 <li>
 Contribute and assist the General Manager in defining an optimum structure for the division so that resources are optimally utilized and communication takes place in an efficient manner.
 </li>
 <li>
 Recommend and oversee the budget for the Operations business unit and monitor financial performance versus the budget so that the business is aware of anticipated costs/ revenues, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized.
 </li>
 <li>
 Lead and manage the KSA Operations department while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives.
 </li>
 <li>
 Discuss &ldquo;Side-Specific-Budgets&rdquo; with customers including CAPEX for example, advise the customers on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets (such as changing a chiller for example) to ensure customers&rsquo; budgeting is as appropriate and as accurate as possible.
 </li>
 <li>
 Develop and monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from suppliers / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.
 </li>
 <li>
 Monitor service delivery performance and lead the evaluation of suppliers&rsquo; performance within the KSA to ensure the selection of appropriately qualified service providers/ contractors at the optimum price in order to deliver the expected quality of service.
 </li>
 <li>
 Monitor resource utilization within the KSA to ensure that the right number and talent is available for running operations (projects, civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.
 </li>
 <li>
 Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the assets/ facilities (including maintenance to audio visual equipment, BMS, chillers, generators, HVAC, IT, etc.).
 </li>
 <li>
 Attend all coordination meetings with the tenants and contractors to discuss the progress of the fit out works and collect the required documentation, carry out an overall inspection after the completion of the fit out works, prepare the snag lists, and follow up on all rectification works needed.
 </li>
 <li>
 Monitor the process of quotation requests, and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.
 </li>
 <li>
 Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees&rsquo; availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.
 </li>
 <li>
 Manage customers&rsquo; expectations through clear communication and transparent work attitude in order to be consistent and to develop strong customer relationships.
 </li>
 <li>
 Receive escalated problems and complaints from the Call Centre and ensure that the necessary support and maintenance work is provided to customers in a timely fashion in order to resolve customers&rsquo; issues (pertaining to cooling, power, ventilation, plumbing, etc.) and maintain their high levels of satisfaction.
 </li>
 <li>
 Escort customers on daily tours within the premises/ facilities, listen to any feedback or complaints they might have, and delegate any work needed to the subordinates in order to provide customers with the necessary civil, mechanical, electrical, etc. support and maintenance support.
 </li>
 <li>
 Provide technical advice to customers and represent customers in technical interfaces with third parties (such as dealing with contractors conducting any construction work on premises while ensuring that they are delivering according to the agreement) as well as furnish customers with technical advice on improvement opportunities (such as reducing utility consumption and bills) in order to increase CSR awareness and contribute in achieving a greener environment.
 </li>
 <li>
 Manage the implementation and improvement of policies, guidelines, and processes for contract management and administration to ensure standards are set so that all business requirements are fulfilled while delivering a quality service to customers in line with the corporate strategy.
 </li>
 <li>
 Manage the process of revising contracts&rsquo; scope of work, renewing the contract while recommending changes, conducting pricing, and negotiating the contract with the customer while coordinating the Terms &amp; Conditions of the contract with the Legal department to ensure alignment with internal policies and any external laws and regulations.
 </li>
 <li>
 Lead and monitor the subcontracting of works (such as fire systems, gas, emergency lighting, vertical transportation, water treatment, tank cleaning, etc.), ensure that subcontractors fulfil their duties in an accurate manner and as per the agreed upon contractual clauses, and manage subcontractors&rsquo; evaluations and negotiations while ensuring that chosen subcontractors are approved by the relevant authorities to guarantee compliance with the regulatory framework (such as any approvals needed from the Civil Defense Department for fire-fighting systems).
 </li>
 <li>
 Ensure effective planning and implementation of HSEEQ inspections and audits in order to meet regulatory requirements and company standards.
 </li>
 <li>
 Monitor physical and documentation audits being conducted on subcontractors to ensure that work is being conducted properly and that customers are being served with the highest quality standards, and take the necessary actions upon the detection of unreported/ undisclosed variations and/ or poor performance to safeguard the company against any liabilities.
 </li>
 <li>
 Lead the audits of staff, customers, and suppliers to gather feedback and monitor satisfaction in order to improve the operations and facilities management services the company provides in KSA.
 </li>
 <li>
 Develop and ensure the implementation of division policies, procedures, and controls covering all areas of activity so that all relevant procedural/ legislative requirements are fulfilled while delivering a quality and cost-effective service.
 </li>
 <li>
 Ensure compliance to all relevant quality, health, safety, and environmental management policies, procedures, and controls across the department to guarantee employee safety, legislative compliance, delivery of high-quality products/ service and a responsible environmental attitude.
 </li>
 <li>
 Ensure that all departmental reports are prepared timely and accurately and meet KSA division requirements, policies, and standards.
 </li>
 <li>
 Present the Board as per requirements for reporting, controls, corporate governance, deployment of strategy. Act as an advisor to the board.
 </li>
 <li>
 Perform other related duties or assignments as directed.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications, Experiences, Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Electrical or Mechanical Engineering, preferably with a Master&rsquo;s degree in Management or Facilities Management; CMMS knowledge is also preferable
 </li>
 <li>
 12-15 years&rsquo; experience in operations management including 3-5 years in a managerial role; exposure to Maintenance and Facilities Management especially in the areas of operations planning, HSEEQ, supplier relations management, client relations management, maintenance, and contract management
 </li>
 </ul>
</div>

Head of Operations

Noon-The Social Learning Platform

<div>
 
 
 Shaping the Next Gen Schools, Learn more about us
 
 here: https://www.noon.edu.sa/
 
 
 
 
 
 We&rsquo;re on a mission to radically change the way students learn. We believe in solving hard problems, and we
 
 play to win
 
 &mdash;we measure progress by
 
 revenues, students, and learning gains
 
 . Our approach? Build high-performing teams, giving them the freedom to dream big and execute boldly.
 
 
 
 
 
 
 Today, we&rsquo;re building the next generation of schools in Saudi Arabia.
 
 We believe every student deserves world-class teachers. And to make it happen, we&rsquo;re reimagining everything about education: from cutting-edge tech to peer learning and physical spaces that spark curiosity.
 
 
 
 
 
 Hear about our vision directly from our CEO
 
 here
 
 .
 
 
 
 
 
 
 Learn more about us:
 
 
 <ul>
 <li>
 
 10+ Years of Impact
 
 : Started with a simple idea&mdash;access to the best teachers shouldn&rsquo;t be a luxury, and learning should energize, not drain you.
 </li>
 <li>
 
 Market Leaders
 
 : 14 million students (and counting) use Noon across Middle East, Egypt, and Pakistan to ace high-stakes exams like Qudurat &amp; Tahsili.
 </li>
 <li>
 
 Now
 
 : We&rsquo;re laser-focused on reinventing schools in Saudi Arabia. We&rsquo;re accelerating rapidly, well-funded, and profitable.
 </li>
 <li>
 
 Office
 
 : Full-time, Riyadh-based. We&rsquo;ve got a sweet office near the Boulevard, and we&rsquo;d love to have you in it.
 </li>
 </ul>
 
 
 
 
 
 About the Role:
 
 
 
 As
 
 Head of Operations (Tracks)
 
 , you will be responsible for the end-to-end operational performance of our school-based programs across the country. This includes leading the execution engine that connects product design, curriculum delivery, tech platforms, people, and physical infrastructure into a seamless student and teacher experience.
 
 
 
 
 
 You will oversee daily operations, manage the PMO function, and collaborate with Product, Learning, Platform Ops, Experience, Schools, and Facilities teams to ensure that every classroom runs on time, every launch is executed to spec, and every school is ready to scale. This role is for a structured, action-oriented operator who thrives on building systems, leading teams, and solving problems at speed.
 
 
 
 
 
 
 What You Will Do
 
 
 
 
 
 
 1.
 
 Own &amp; Drive Daily Tracks Operations:
 
 
 <ul>
 <li>
 Ensure smooth day-to-day running of all Tracks programs across schools, including scheduling, resource allocation, platform execution, and staffing inputs.
 </li>
 <li>
 Lead the operational execution rhythm across school and regional teams, actively tracking performance against targets and
 
 resolving blockers in real-time to prevent escalation.
 
 </li>
 <li>
 Continuously monitor school-level metrics via dashboards, ensuring on-time, high-quality delivery across academic, logistical, and student/parent experience dimensions.
 
 Problems are identified and solved before they impact outcomes.
 
 </li>
 </ul>
 
 
 
 
 
 2. Lead the PMO Function
 
 
 <ul>
 <li>
 Design and manage a
 
 Project Management Office
 
 to implement cross-functional initiatives related to Tracks operations.
 </li>
 <li>
 Own the delivery roadmap for
 
 launches, pilots, process improvements, and system upgrades
 
 in collaboration with product, learning, and platform teams.
 </li>
 <li>
 Monitor and manage
 
 execution dependencies across teams
 
 , ensuring stakeholders are accountable to timelines and standards.
 </li>
 </ul>
 
 
 
 
 
 3. Cross-Functional Execution &amp; Delivery:
 
 
 
 Serve as the central operations lead connecting:
 
 <ul>
 <li>
 Ensuring clear communication and decisive action between
 
 Product
 
 (tools/features),
 
 Learning
 
 (curriculum/calendar),
 
 Platform Operations
 
 (technical implementation),
 
 Experience
 
 (student/parent journey),
 
 Schools
 
 (regional/local leadership), and
 
 Facilities
 
 (classroom readiness).
 </li>
 <li>
 Build strong, trusted relationships with all counterparts and ensure clear information flow and aligned priorities.
 </li>
 </ul>
 
 
 4
 
 .
 
 Operational Process Design &amp; Scaling
 
 
 <ul>
 <li>
 Proactively identify and definitively fix operational pain points, bottlenecks, and inefficiencies before they impact performance or scale.
 </li>
 <li>
 Design and roll out
 
 playbooks, SOPs, checklists, and operational cadences
 
 for scaling across regions and formats.
 </li>
 <li>
 Ensure every process is
 
 repeatable, measurable, and ready to scale
 
 .
 </li>
 </ul>
 
 
 
 
 
 How You Will Achieve This (Operating Principles):
 
 
 <ul>
 <li>
 
 With systems thinking
 
 &mdash; you&rsquo;ll see across moving parts and design structured processes to keep them aligned.
 </li>
 <li>
 
 With urgency and discipline
 
 &mdash; you&rsquo;ll act fast, track progress relentlessly, and keep everyone accountable.
 </li>
 <li>
 
 With collaboration
 
 , you&rsquo;ll connect deeply with all teams, from school staff to tech and curriculum leads.
 </li>
 <li>
 
 With continuous improvement-
 
 you&rsquo;ll track what&rsquo;s working, fix what&rsquo;s not, and keep us moving forward.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring:
 
 
 
 - 4+ years in a fast-paced, high-autonomy ops role.
 
 
 
 
 
 
 -Strategic Operations Leadership
 
 
 <ul>
 <li>
 Proven experience leading school operations or high-complexity service delivery in education, EdTech, or operations-heavy environments.
 </li>
 <li>
 Strong track record
 
 in building and managing cross-functional operating systems
 
 across departments.
 </li>
 <li>
 Project &amp; Program Management Expertise
 </li>
 <li>
 Deep experience running a
 
 PMO or managing large-scale, cross-functional initiatives
 
 with accountability for delivery.
 </li>
 <li>
 Familiar with tools like Gantt charts, retrospectives, OKRs, and issue tracking systems.
 </li>
 </ul>
 
 
 -Execution Discipline &amp; Process Design
 
 
 <ul>
 <li>
 A builder who loves documenting, streamlining, and scaling operational processes.
 </li>
 <li>
 Clear thinking and structure, with the ability to translate chaos into operating rhythm.
 </li>
 </ul>
 
 
 -Cross-Team Collaboration &amp; High Ownership &amp; Problem Solving
 
 
 <ul>
 <li>
 Skilled at working across Product, Academic, Tech, and Delivery teams.
 </li>
 <li>
 Excellent communicator with the ability to
 
 influence and align stakeholders
 
 in high-ownership environments.
 </li>
 <li>
 Thrives under pressure, handles ambiguity, and solves problems before they escalate.
 </li>
 <li>
 Strong sense of accountability for results&mdash;what gets shipped, what gets fixed, and what gets done.
 </li>
 </ul>
 
 
 
 
 
 Why Work at Noon
 
 
 
 🛠
 
 Own execution at scale
 
 &mdash; lead the heartbeat of a national education network and make it hum with precision.
 
 
 🧠
 
 Operate across product, education, and delivery
 
 &mdash; with the autonomy to shape how things get done.
 
 
 🚀
 
 Grow with speed and purpose
 
 &mdash; work on meaningful, fast-moving problems with real-world impact.
 
 
 🎯
 
 Be part of the transformation
 
 &mdash; help reimagine how schools in Saudi Arabia operate, scale, and deliver joy.
 
 
 We're building a new operating system for learning. If you're a builder who wants to solve hard problems in education&mdash;and create something students talk about 10 years later&mdash;we want to talk to you.
 
 
 
 
 
 
 Benefits
 
 
 
 In addition to a competitive base salary, we offer:
 
 <ul>
 <li>
 Employee Stock Ownership Plan (ESOP)
 </li>
 <li>
 21 days of annual leave
 </li>
 <li>
 Full premium Medical coverage including Family Dependent
 </li>
 </ul>
 
 
</div>

PetroApp

<div>Organize and oversee the daily operations of PetroApp, ensure business is well-coordinated and productive by managing its procedures and coaching operations department representatives, the goal is to safeguard and augment the efficiency of the company&rsquo;s operations to facilitate accelerating development and long-term success.
Duties &amp; responsibilities:
<ul><li>Liaise with superior to make decisions for operational activities and set strategic goals</li>
<li>Plan and monitor the day-to-day running of business to ensure smooth progress</li>
<li>Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements</li>
<li>Manage procurement processes and coordinate material and resources allocation</li>
<li>Oversee operations / customer support processes and organize them to enhance customer satisfaction</li>
<li>Review financial information and adjust operational budgets to promote profitability</li>
<li>Manage relationships/agreements with external partners/vendors</li>
<li>Evaluate overall performance by gathering, analyzing and interpreting data and metrics</li>
<li>Responsible for the implementation of the HSE procedures in his/her area, comply with the internal regulations.</li>
</ul>
Requirements
Skills &amp; Competencies:<ul>
<li>
Strong planning and organizing abilities.</li>
<li>Excellent communication and negotiation skills.</li>
<li>High analytical and numerical ability.</li>
<li>Customer focus and quality oriented mindset.</li>
<li>Leadership, strategic thinking, and ability to drive transformation.</li>
<li>Strong problem-solving skills and ability to motivate people.</li>
<li>Technical support expertise, feedback analysis, and customer handling abilities.</li>
<li>Proficient in Microsoft Office, Slack, and ERP systems.</li>
<li>Proficient in English.</li></ul></div>

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