operations manager

operations coordinator

operations lead

operations lead (director) Jobs in Riyadh

operations lead (director)

program director

director of operations

Qiddiya | القدية

<div>
 Qiddiya Investment Company is seeking a motivated and detail-oriented Associate Director - Operational Readiness to support the delivery of operational readiness initiatives for world-class entertainment and cultural projects. In this role, you will play an essential part in coordinating cross-functional readiness activities, monitoring operational preparedness, and helping ensure smooth project launches that align with Qiddiya's vision and high standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support the development and execution of operational readiness plans to guarantee successful project openings
 </li>
 <li>
 Collaborate closely with project, operations, and training teams to integrate operational requirements and readiness milestones
 </li>
 <li>
 Assist in conducting readiness assessments, identifying gaps, risks, and areas for improvement, and recommend corrective actions
 </li>
 <li>
 Help coordinate and manage training programs for operational staff to ensure optimal preparedness
 </li>
 <li>
 Monitor key performance indicators (KPIs) related to operational readiness and provide regular updates to senior leadership
 </li>
 <li>
 Facilitate communication and alignment between stakeholders to promote a unified approach to operational readiness
 </li>
 <li>
 Contribute to developing best practices, tools, and processes to enhance efficiency and effectiveness of readiness efforts
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field
 </li>
 <li>
 At least 5-7 years of experience in operational readiness, project management, or operations within entertainment, hospitality, or large-scale project environments
 </li>
 <li>
 Proven ability to coordinate cross-functional teams and manage complex project timelines
 </li>
 <li>
 Strong analytical skills with a problem-solving mindset and attention to detail
 </li>
 <li>
 Excellent communication and interpersonal skills to collaborate effectively with a range of stakeholders
 </li>
 <li>
 Experience in organizing training programs and operational readiness activities is highly desirable
 </li>
 <li>
 Proficiency in project management tools and methodologies
 </li>
 <li>
 Understanding of the regional market and cultural context is an advantage
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Comprehensive benefits package
</div>

Associate Director - Operational Readiness

<div>
 Qiddiya is Saudi Arabia's future capital of entertainment, sports, and culture &mdash; a 360 km&sup2; mega-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums and performance venues, we're creating a destination like no other. This is more than a project &mdash; it's a national transformation. As construction accelerates, we're hiring ambitious talent to help shape it. If you're driven by scale, impact, and the chance to build something iconic from the ground up &mdash; Qiddiya is calling
 
 
 
 Role Purpose
 
 
 
 Lead the planning and execution of all event operations and site-wide delivery at Cultural and Heritage program, ensuring safe, efficient, and high-quality delivery of cultural programming, guest experience, and large-scale event operations in alignment with asset objectives
 
 
 
 Key Responsibilities
 
 
 
 
 Event Operations Planning &amp; Delivery
 
 
 
 <ul>
 <li>
 Lead end-to-end planning and execution of all event operations across Cultural and Heritage program, including the Festival and year-round programming
 </li>
 <li>
 Translate programming, marketing, and commercial plans into detailed operational delivery models
 </li>
 <li>
 Develop and manage event operations plans, schedules, and resource requirements
 </li>
 <li>
 Ensure seamless execution of all programming and activities in line with operational plans
 
 
 </li>
 </ul>
 
 Logistics, Site Readiness &amp; Overlay
 
 
 
 <ul>
 <li>
 Lead planning and execution of logistics, site readiness, and event overlay (temporary infrastructure, structures, utilities, and services)
 </li>
 <li>
 Ensure readiness of all operational infrastructure prior to opening and across event cycles
 </li>
 <li>
 Oversee site setup, dismantling, and transition between events or programming phases
 </li>
 <li>
 Coordinate movement planning including access, transport, parking, and crowd flows
 
 
 </li>
 </ul>
 
 Health, Safety &amp; Security (HSE)
 
 
 
 <ul>
 <li>
 Establish and enforce HSE and security frameworks across all operations
 </li>
 <li>
 Oversee crowd management planning, emergency response, and incident management protocols
 </li>
 <li>
 Ensure compliance with regulatory and authority requirements
 </li>
 <li>
 Coordinate with security agencies and government entities to ensure safe delivery
 
 
 </li>
 </ul>
 
 Guest Experience &amp; On-Ground Delivery
 
 
 
 <ul>
 <li>
 Ensure delivery of a high-quality, safe, and seamless visitor experience across all touchpoints
 </li>
 <li>
 Oversee guest flow, queue management, accessibility, and service standards
 </li>
 <li>
 Monitor on-ground performance and address operational issues in real time
 
 
 </li>
 </ul>
 
 Vendor &amp; Operator Management
 
 
 
 <ul>
 <li>
 Oversee management of all operational vendors, contractors, and service providers
 </li>
 <li>
 Ensure vendor performance meets operational, safety, and service standards
 </li>
 <li>
 Coordinate with procurement and contract management functions
 
 
 </li>
 </ul>
 
 Cross-Functional Integration &amp; Feasibility
 
 
 
 <ul>
 <li>
 Lead operational feasibility assessment of programming, commercial, and marketing initiatives
 </li>
 <li>
 Ensure alignment between programming requirements and operational capabilities
 </li>
 <li>
 Work closely with:
 </li>
 <ul>
 <li>
 Programming &rarr; feasibility and scheduling
 </li>
 <li>
 Commercial &rarr; activation requirements
 </li>
 <li>
 Marketing &rarr; campaign-driven demand
 
 
 </li>
 </ul>
 </ul>
 
 Asset &amp; Site Coordination
 
 
 
 <ul>
 <li>
 Coordinate closely with Asset &amp; Site Management on facilities, maintenance, and infrastructure readiness
 </li>
 <li>
 Ensure operational alignment with permanent and temporary asset requirements
 </li>
 <li>
 Support long-term planning of site usage and capacity
 
 
 </li>
 </ul>
 
 Asset Management &amp; Group Alignment
 
 
 
 <ul>
 <li>
 Align operational plans with Asset Management direction and performance expectations
 </li>
 <li>
 Coordinate with Qiddiya Group functions and external authorities where required
 </li>
 <li>
 Provide operational input into planning, budgeting, and performance reviews
 
 
 </li>
 </ul>
 
 Performance Monitoring &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Define and track operational KPIs including service levels, efficiency, and safety
 </li>
 <li>
 Monitor performance during events and identify improvement opportunities
 </li>
 <li>
 Implement continuous improvement initiatives across operations
 
 
 </li>
 </ul>
 
 Key Success Metrics
 
 
 
 <ul>
 <li>
 Operational delivery against plan
 </li>
 <li>
 Visitor experience and satisfaction
 </li>
 <li>
 Health, safety, and security performance
 </li>
 <li>
 Efficiency of event execution
 </li>
 <li>
 Readiness and delivery of major events
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong experience in large-scale event operations and delivery
 </li>
 <li>
 Ability to manage complex logistics and site operations
 </li>
 <li>
 Strong knowledge of crowd management and HSE standards
 </li>
 <li>
 Ability to operate in high-pressure, fast-paced environments
 </li>
 <li>
 Cross-functional coordination and execution capability
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 12-15+ years of experience, with a significant portion in leadership roles overseeing large-scale operations and event delivery
 </li>
 <li>
 Proven experience in:
 </li>
 <li>
 Planning and delivering large-scale events, festivals, or destination operations with high visitor volumes
 </li>
 <li>
 Managing complex, multi-site or multi-zone environments involving diverse activities and stakeholders
 </li>
 <li>
 Leading end-to-end event operations, including planning, logistics, site readiness, and live delivery
 </li>
 <li>
 Strong experience in:
 </li>
 <li>
 Crowd management, HSE, and security operations within large public events
 </li>
 <li>
 Operational planning and logistics, including transport, access, and site movement
 </li>
 <li>
 Vendor and contractor management across multiple service lines
 </li>
 <li>
 Demonstrated ability to:
 </li>
 <li>
 Operate in high-pressure, real-time environments with critical decision-making responsibilities
 </li>
 <li>
 Manage and coordinate with government authorities, regulatory bodies, and security agencies
 </li>
 <li>
 Lead large, cross-functional operational teams and on-ground workforce
 </li>
 <li>
 Experience in:
 </li>
 <li>
 Pre-opening and activation phases of large-scale venues, events, or destinations (preferred)
 </li>
 <li>
 Transitioning from readiness to live operations and managing ongoing operational cycles
 </li>
 </ul>
</div>

Director - Operations & Event Delivery

Alyasra Foods

<div>
 
 
 
 JOB PURPOSE:
 
 
 
 
 The Supply Chain Manager is responsible for overseeing and optimizing all aspects of the supply chain operations in KSA, including logistics, warehousing, distribution, purchasing, quality assurance, inventory control, supply chain coordination, demand and supply planning, and customs clearance. This role ensures efficient, cost-effective, and timely delivery of products while maintaining high-quality standards and compliance with all relevant regulations, including customs procedures. Additionally, the Supply Chain Manager will align and coordinate closely with the regional team in Kuwait, including the Warehouse Director, Market Planning Head, and Group Logistics Freight Director, to ensure streamlined operations across borders, including effective demand forecasting, supply alignment, and smooth customs processes.
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Supply Chain Strategy &amp; Planning
 
 
 
 <ul>
 <li>
 Develop and implement supply chain strategies and processes aligned with overall business objectives to enhance operational efficiency.
 </li>
 <li>
 Establish performance metrics and key performance indicators (KPIs) to monitor and improve supply chain effectiveness.
 </li>
 <li>
 Collaborate with the regional team in Kuwait to ensure alignment of supply chain strategies and policies.
 </li>
 </ul>
 
 
 
 Logistics Management
 
 
 
 <ul>
 <li>
 Oversee logistics operations including inbound and outbound freight, ensuring cost-efficient and timely deliveries.
 </li>
 <li>
 Work closely with the Group Logistics Freight Director to optimize transportation routes, negotiate contracts with carriers, and enhance logistics capabilities.
 </li>
 <li>
 Ensure compliance with all regulatory and safety standards for logistics operations.
 </li>
 </ul>
 
 
 
 Warehouse &amp; Distribution Management
 
 
 
 <ul>
 <li>
 Manage warehouse operations, ensuring optimal space utilization, inventory accuracy, and adherence to safety standards.
 </li>
 <li>
 Align with the Warehouse Director in Kuwait to ensure consistent standards of warehouse management across the region.
 </li>
 <li>
 Oversee distribution processes to ensure timely and efficient delivery of products to customers across KSA.
 </li>
 </ul>
 
 
 
 Purchasing &amp; Procurement
 
 
 
 <ul>
 <li>
 Develop procurement strategies to ensure the timely and cost-effective acquisition of goods and materials.
 </li>
 <li>
 Manage supplier relationships to ensure quality, consistency, and value in the procurement process.
 </li>
 <li>
 Negotiate contracts and establish strong partnerships with key suppliers to secure favorable terms.
 </li>
 <li>
 Maintain clear visibility for the whole procurement cycle while providing real time data to prevent order duplication or missed orders.
 </li>
 </ul>
 
 
 
 Quality Assurance (QA)
 
 
 
 <ul>
 <li>
 Ensure adherence to quality standards throughout the supply chain process, including sourcing, warehousing, and distribution.
 </li>
 <li>
 Develop and implement quality control procedures to maintain product integrity and safety.
 </li>
 <li>
 Collaborate with QA teams to conduct regular audits and assessments of suppliers and internal processes.
 </li>
 </ul>
 
 
 
 Inventory Control &amp; Management
 
 
 
 <ul>
 <li>
 Monitor and manage inventory levels to ensure optimal stock availability while minimizing excess and obsolete inventory.
 </li>
 <li>
 Implement inventory management systems and tools to enhance accuracy and efficiency.
 </li>
 <li>
 Coordinate with the Market Planning Head in Kuwait to ensure accurate demand forecasting and inventory planning.
 </li>
 </ul>
 
 
 
 Supply Chain Coordination
 
 
 
 <ul>
 <li>
 Supervise and mentor Supply Chain Coordinators, ensuring effective communication and execution of tasks.
 </li>
 <li>
 Foster collaboration among logistics, warehousing, procurement, QA, and inventory control teams.
 </li>
 <li>
 Promote cross-functional coordination with regional counterparts to achieve unified supply chain goals.
 </li>
 </ul>
 
 
 
 Financial Performance &amp; Cost Optimization
 
 
 
 <ul>
 <li>
 Develop and manage the supply chain budget, ensuring alignment with business objectives.
 </li>
 <li>
 Monitor costs related to logistics, procurement, warehousing, and distribution, implementing cost-saving initiatives where possible.
 </li>
 <li>
 Provide regular financial reports and recommendations to senior management.
 </li>
 </ul>
 
 
 
 People Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead, mentor, and develop a team of supply chain professionals, promoting a culture of continuous improvement.
 </li>
 <li>
 Conduct performance evaluations, provide feedback, and implement training and development plans.
 </li>
 <li>
 Ensure alignment of team objectives with overall company goals and standards.
 </li>
 </ul>
 
 
 
 Compliance &amp; Risk Management
 
 
 
 <ul>
 <li>
 Ensure compliance with all regulatory requirements and internal policies related to supply chain operations.
 </li>
 <li>
 Identify potential risks and develop mitigation strategies to maintain business continuity.
 </li>
 <li>
 Ensure adherence to health and safety standards within all supply chain activities.
 </li>
 </ul>
 
 
 
 
 
 
 EDUCTION AND EXPERIENCE:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
 </li>
 <li>
 Minimum 10 years of progressive experience in supply chain management, preferably within the Food Service or FMCG sector.
 </li>
 <li>
 Proven leadership experience in managing logistics, warehousing, procurement, QA, inventory control, and supply chain coordination teams.
 </li>
 <li>
 Experience working with regional teams and coordinating multi-location supply chain operations.
 </li>
 </ul>
 
 
 
</div>

Supply Chain Manager

Qiddiya Investment Company

<div>Qiddiya Investment Company is a Saudi holding and development company leading strategic investments and large-scale destination projects across entertainment, sports, culture, and urban development. Working at the intersection of place-making and long-term development, the company is shaping ambitious environments designed to bring communities together and create lasting value.
As Director - City Community Management, you will help define how community experience is delivered across a complex, high-profile urban environment. This role is central to building strong relationships across diverse stakeholder groups and ensuring community strategy supports the broader vision for destination development, operational excellence, and sustained engagement.
Responsibilities<ul><li>
Lead city-wide community management strategy across districts, assets, and stakeholder groups.</li><li>
Oversee community management across mixed-use districts, residential communities, destination assets, and broader city operations.</li><li>
Manage relationships with residents, tenants, asset operators, government entities, and internal development and operations teams.</li></ul> 

Requirements 
<ul><li>
12+ years of experience leading community management across large-scale urban developments.</li><li>
Experience managing mixed-use districts, residential communities, destination assets, or city-wide community operations.</li><li>
Degree in urban planning, real estate, public relations, business administration, public administration, or a related field.</li><li>
Experience managing residents, tenants, asset operators, government entities, or internal development and operations teams.</li></ul></div>

Director - City Community Management

Red Sea Global

<div><div><div><div><div>Division: Development
</div></div></div></div><div><div><div><div>Department: Residential Development
</div></div></div></div><div><div><div><div>Company: Red Sea Global
</div></div></div></div><div><div><div><div>Be the change. Join the world&rsquo;s most visionary developer. 


Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. 


We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism. 


Join RSG and be part of the positive change for Saudi Arabia and the world. 


Job Purpose
<ul>
<li>The Associate Director of Marketing &amp; Communications for Residential Development is responsible for defining, leading, and executing the strategic marketing and communications vision across Red Sea Global's residential portfolio, ensuring alignment with the organization's commercial objectives and long-term brand strategy.</li>
<li>This role provides strategic leadership across integrated marketing, communications, brand positioning, and demand generation initiatives, driving awareness, engagement, and qualified lead generation for Red Sea Residences.</li>
<li>Working closely with the Marketing Director and senior business stakeholders, the Associate Director will shape the residential marketing roadmap, ensuring all initiatives support business growth, sales performance, and return on investment.</li>
<li>The role is accountable for developing and executing asset-specific marketing strategies that enhance the positioning of each residential development while maintaining consistency with the Red Sea Global brand.</li>
<li>The Associate Director oversees the end-to-end planning, governance, execution, and optimization of integrated marketing campaigns across traditional and digital channels.</li>
<li>The position plays a critical role in strengthening Red Sea Global's presence within the luxury real estate market by developing compelling customer experiences and impactful communications targeted toward UHNWIs, HNWIs, investors, and strategic partners.</li>
<li>The Associate Director will lead relationships with external agencies, operator partners, and key stakeholders to ensure best-in-class marketing execution, brand consistency, and commercial effectiveness.</li>
<li>The role provides leadership to the marketing team, fostering high performance, innovation, collaboration, and continuous improvement while ensuring alignment with organizational priorities.</li></ul> 


Job Responsibilities: 


Functional / Technical Responsibilities
<ul>
<li>Develop and lead the overall marketing and communications strategy for Red Sea Global's residential developments, ensuring alignment with corporate objectives, commercial priorities, and brand positioning.</li>
<li>Drive integrated marketing campaigns across digital, social media, paid media, PR, events, partnerships, website, CRM, email marketing, content marketing, print, film, and experiential channels.</li>
<li>Lead the development of annual marketing strategies, go-to-market plans, and asset launch campaigns that maximize brand awareness, customer engagement, and qualified lead generation.</li>
<li>Partner with executive leadership, Sales, Development, Residential Operations, Commercial, Digital, Communications, and Events teams to ensure marketing strategies support overall business objectives.</li>
<li>Define customer segmentation strategies, buyer journeys, and audience engagement plans tailored to luxury residential buyers, investors, and international target markets.</li>
<li>Lead the strategic direction of content marketing, storytelling, and brand communications across all customer touchpoints.</li>
<li>Oversee the development of premium sales collateral, digital assets, brochures, films, presentations, websites, and brand experiences that reflect Red Sea Global's luxury positioning.</li>
<li>Ensure the Red Sea Residences website and digital ecosystem remain current, optimized, and aligned with evolving marketing priorities and customer experience objectives.</li>
<li>Establish marketing performance frameworks using data analytics, customer insights, market intelligence, and campaign reporting to optimize effectiveness and ROI.</li>
<li>Monitor industry trends, luxury consumer behavior, competitive landscapes, and emerging technologies to identify opportunities for innovation and continuous improvement.</li>
<li>Lead the planning, execution, and evaluation of international roadshows, exhibitions, investor events, launch activations, and strategic partnerships that enhance market visibility and support sales objectives.</li>
<li>Oversee relationships with creative, media, PR, digital, branding, production, and research agencies, ensuring exceptional delivery, commercial value, and adherence to brand standards.</li>
<li>Manage marketing budgets, procurement activities, agency contracts, and resource allocation to maximize return on investment while maintaining governance and financial discipline.</li>
<li>Develop executive-level presentations, business cases, campaign reports, and strategic recommendations for senior leadership.</li>
<li>Establish governance processes, performance metrics, and reporting mechanisms to measure campaign effectiveness and ensure continuous optimization.</li>
<li>Champion innovation by identifying new marketing technologies, automation opportunities, AI-driven marketing capabilities, and customer engagement solutions.</li>
<li>Lead, mentor, and develop a high-performing marketing team through coaching, succession planning, performance management, and capability development.</li>
<li>Foster strong collaboration across internal departments, external partners, and operator stakeholders to ensure integrated execution and consistent customer experiences.</li>
<li>Ensure all marketing initiatives comply with corporate brand guidelines, governance standards, regulatory requirements, and organizational policies.</li></ul> 


Job Requirements: 


Qualifications &amp; Experience
<ul>
<li>Bachelor's Degree in Marketing, Communications, Business Administration, or a related discipline.</li>
<li>Master's Degree (MBA or related field) preferred.</li>
<li>Minimum 10 years of progressive marketing experience, preferably within a leading real estate developer, luxury hospitality, destination development, or mixed-use development organization.</li>
<li>Minimum 3&ndash;4 years in a managerial or leadership role, leading high-performing marketing teams and managing cross-functional stakeholders.</li>
<li>Demonstrated experience developing and executing integrated marketing and communications strategies for large-scale, high-value developments or luxury brands.</li>
<li>Strong experience within luxury real estate, destination marketing, hospitality, UHNWI, or HNWI sectors is highly preferred.</li>
<li>Proven success in leading large-scale product launches, integrated campaigns, brand development, and commercial marketing initiatives.</li>
<li>Strong understanding of customer acquisition strategies, CRM, digital marketing, performance marketing, marketing automation, content strategy, and analytics.</li>
<li>Experience managing significant marketing budgets, agency partnerships, procurement processes, and vendor performance.</li>
<li>Demonstrated ability to translate market intelligence and customer insights into commercially successful marketing strategies.</li>
<li>Strong stakeholder management skills with experience influencing executive leadership and collaborating across multiple business functions.</li>
<li>Excellent leadership, coaching, and people management capabilities with a proven track record of building high-performing teams.</li>
<li>Strong commercial acumen with the ability to balance creativity, brand equity, customer experience, and measurable business outcomes.</li>
<li>Exceptional presentation, communication, negotiation, and strategic planning skills.</li>
<li>High level of analytical thinking, problem-solving ability, and decision-making capability in fast-paced, complex environments.</li>
<li>Strong understanding of emerging marketing technologies, AI-enabled marketing solutions, digital transformation, and evolving media trends</li></ul></div></div></div></div></div>

Associate Director - Residential Marketing

Marriott International

<div>Additional Information 
Job Number26095117 
Job CategoryEngineering &amp; Facilities 
LocationImam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
 
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li></ul> 
CORE WORK ACTIVITIES 
Managing Property Operations and Engineering Budgets
<ul><li>Supervises Engineering in the absence of the Director of Engineering.</li></ul>
<ul><li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li></ul>
<ul><li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li></ul>
<ul><li>Establishes and manages an effective rooms maintenance program.</li></ul>
<ul><li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li></ul>
<ul><li>Manages department's controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Select and order or purchase new equipment, supplies, and furnishings.</li></ul>
<ul><li>Inspect and evaluate the physical condition of facilities in order to determine the type of work required.</li></ul>
<ul><li>Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li></ul>
<ul><li>Supervises the day to day operations of Engineering.</li></ul> 
Maintaining Property Standards
<ul><li>Maintains accurate logs and records as required.</li></ul>
<ul><li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li></ul> 
Providing Exceptional Customer Service
<ul><li>Handles guest problems and complaints effectively.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li></ul> 
Managing Profitability
<ul><li>Helps establish priorities for total property maintenance needs.</li></ul>
<ul><li>Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Supervises employee's ability to execute departmental and property emergency procedures.</li></ul>
<ul><li>Reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Solicits employee feedback.</li></ul>
<ul><li>Helps ensure regulatory compliance to facility regulations and safety standards.</li></ul>
<ul><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Chief Engineer

<div>Additional Information 
Job Number26095133 
Job CategoryHousekeeping &amp; Laundry 
LocationImam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 1 year experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul>
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
<ul><li>Ensures knowledge and understanding of OSHA regulations are up to date.</li></ul>
<ul><li>Oversees all lost and found procedures.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
</li></ul><ul><li>Inventories stock to ensure adequate supplies.</li></ul>
<ul><li>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Works effectively with the Engineering department on guest room maintenance needs.</li></ul>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Assists in supervising an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.</li></ul>
<ul><li>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.</li></ul>
Ensuring Exceptional Customer Service
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul> 
</div>
<div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Tam, gdzie ponadczasowa klasyka przeplata się z nowoczesnymi detalami. Gdzie interesy służbowe spotykają się z przyjemnościami. Gdzie nawet najbardziej światowi podr&oacute;żnicy mogą doświadczyć tego, co lokalne. W naszym zespole stajesz się częścią zintegrowanej społeczności Four Points by Sheraton, w kt&oacute;rej wszyscy są mile widziani, wspierają się nawzajem, a każdy hotel ma znaczenie. W nieskomplikowany spos&oacute;b dostarczamy dokładnie to, czego potrzebują goście. Jeśli pragniesz zapewniać gościom spok&oacute;j i komfort w przyjaznym, autentycznym i przystępnym środowisku, dołącz do naszego zespołu. Stając się częścią zespołu Four Points, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.</div></div>

AsstMgr-Housekeeping

Explore 133+ Director of operations in Riyadh this August. Find roles across top companies and apply now to boost your career.