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operations lead

SITA

<div>
 
 
 WELCOME TO
 
 
 
 
 SITA
 
 
 
 
 &nbsp;&nbsp;
 
 
 
 
 We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world&rsquo;s air travel industry.
 
 
 
 
 You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
 
 
 
 
 Are you ready to love your job? The adventure begins right here, with you, at SITA.
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 ABOUT THE ROLE &amp; TEAM
 
 
 
 
 
 
 
 
 At SITA we believe in putting the customer at the center of everything we do. The primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a Customer Operations Specialist you would be responsible for executing against our promises ensuring that our customers are receiving the most value from their investment. Provide proactive input leveraging the capabilities of SITA product &amp; services to ensure we can retain and expand the account revenue.
 
 
 
 
 As a Customer Operations Specialist, it is also expected of you to engage in, manage and maintain any third-party contracts that SITA might have fulfilled their contract with the client.
 
 
 
 
 &nbsp;
 
 
 
 
 
 As per our internal career framework, this role is classified under the title
 
 Senior Client Service Representative
 
 .&nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Develop a strong partnership with customer channel partners and SITA executive sponsors to drive product adoption and mitigate risk to renewal. Serve as the voice of the customer within SITA.
 
 </li>
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 Provide proactive tactical innovative advice to customers.
 
 </li>
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 Owns End-to-End Operational Escalation management and proactively manage escalation to ensure customer dissatisfaction issues are addressed at an early phase.&nbsp;
 
 </li>
 <li>
 
 Partner with Sales to help ensure renewals and expansion opportunities are identified and closed successfully.
 
 </li>
 <li>
 
 Lead the Continual Process Improvement process with the customer including recommendations for service upgrades and proactively monitor SITA customer services identify improvement and risk areas and own the various service improvement plans.
 
 </li>
 <li>
 
 Maintain thorough knowledge of SITA products/services features and target markets by participating in formal and informal training.
 
 </li>
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 Manage other client service staff assigned to support the customer.
 
 </li>
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 Manage third party supplier/s according to contract specifications.
 
 </li>
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 Contribute with Sales and Bid teams to developing customer proposals by identifying any local factors that may impact on the operational model and/or associated internal and external costs.
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 
 ABOUT YOU
 
 
 
 
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in IT, Telecom, or equivalent
 
 </li>
 <li>
 
 
 7+ years of customer facing experience delivering IT services to internal or external customers
 
 
 </li>
 <li>
 
 
 5+ years of experience in Airline / Air Transport industry
 
 
 </li>
 
 
 
 <li>
 
 Bilingual in Arabic and English (both required)
 
 </li>
 <li>
 
 
 
 Applicants must be Saudi nationals to be considered for this position.
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 EXPERIENCE:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 Proven track record in operational leadership
 
 
 
 with 5+ years in managing customer-facing functions, ideally within a SaaS or tech-driven environment, ensuring high service levels and operational excellence.
 
 </li>
 <li>
 
 
 Demonstrated success in relationship and stakeholder management
 
 
 
 : Skilled at fostering strong internal and external partnerships to drive customer satisfaction and retention across operational teams.
 
 </li>
 <li>
 
 
 Experience with onboarding and training customers
 
 
 
 : Ability to guide customers through the initial setup and ongoing use of a product or service.
 
 </li>
 <li>
 
 
 Experienced in driving business growth through operational insights
 
 
 
 : Able to support upselling and cross-sell strategies by identifying trends and aligning resources accordingly.
 
 </li>
 <li>
 
 
 Operational project coordination
 
 
 
 : While formal project management certification is not essential, being able to lead multiple initiatives and coordinate cross-functional teams toward shared objectives.
 
 </li>
 <li>
 
 
 Proficient in data analysis and operational reporting
 
 
 
 : Uses customer data and performance metrics to drive continuous improvement and optimize delivery service.
 
 
 
 </li>
 </ul>
 
 
 
 KNOWLEDGE:
 
 
 
 
 
 <ul>
 <li>
 
 
 Deep understanding of operational strategies in customer success
 
 
 
 : Well-versed in best practices and processes that improve customer experience and team efficiency.
 
 </li>
 <li>
 
 
 Ability to align operational activities with business goals
 
 
 
 : Strong focus on translating customer needs into actionable plans, ensuring service delivery aligns with business outcomes.
 
 </li>
 <li>
 
 
 Familiarity with operational and customer success KPIs
 
 
 
 such as SLA adherence, case resolution time, key metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Health Scores
 
 </li>
 <li>
 
 
 Technically competent with products and systems
 
 
 
 : Able to troubleshoot basic issues and work closely with technical teams to address more complex challenges.
 
 </li>
 <li>
 
 
 Analytic thinking
 
 
 
 with problem solving as primary outcome.
 
 
 
 </li>
 </ul>
 
 
 
 SKILLS:
 
 
 
 
 
 <ul>
 <li>
 
 
 Strong communication and stakeholder management
 
 
 
 : Confident in presenting to leadership, coordinating with cross-functional teams, and maintaining transparency across business units.
 
 </li>
 <li>
 
 
 Excellent problem-solving and critical thinking
 
 
 
 : Capable of analyzing operational challenges and implementing practical, scalable solutions.
 
 </li>
 <li>
 
 
 People leadership and team engagement
 
 
 
 : Builds trust with teams and customers alike through empathy, collaboration, and a customer-first mindset.
 
 </li>
 <li>
 
 
 Exceptional time management and organizational ability
 
 
 
 : Excels in balancing multiple responsibilities, meeting deadlines, and maintaining high service standards.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 
 
 NICE-TO-HAVE
 
 
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Experience in a complex multi-cultural matrix management organization
 
 </li>
 <li>
 
 ITIL Certification
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 We&rsquo;re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We&rsquo;re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 🏡
 
 
 
 
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team&rsquo;s needs)
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 🌎
 
 Flex Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 🌿
 
 Employee Wellbeing:
 
 We&rsquo;ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 🚀
 
 Professional Development
 
 : Level up your skills with our training platforms, including LinkedIn Learning!
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 🙌🏽
 
 Competitive Benefits
 
 
 
 
 
 : Competitive benefits that make sense with both your local market and employment status.&nbsp;
 
 
 
</div>

Customer Operations Lead Specialist

Foodics

<div>
 
 Who Are We❓
 
 
 
 We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.
 
 
 
 The Job in a Nutshell 💡
 
 
 
 We're looking for a Financial Operations Lead to be responsible for our day-to-day settlement operations and overall engagement with our partner banks. In this role, you'll be responsible for ensuring the smooth implementation of our fintech solution &mdash; Foodics Pay &mdash; by identifying and addressing any operational challenges that could impact merchant settlement experience. where you'll handle daily reconciliation of inflows and outflows, manage chargebacks, resolve payout exceptions, and ensure timely delivery of merchant statements and transaction reports. As the main point of contact between our internal teams and banking partners, you'll play a critical role in monitoring and improving merchant settlement performance, ensuring payouts are completed within agreed SLAs, and providing support to internal stakeholders.
 
 
 
 What You Will Do ❓
 
 
 
 <ul>
 <li>
 Ensure timely receipt of daily merchant statements and transaction reports from aggregator banks
 </li>
 <li>
 Monitor the settlement cycle and verify successful daily payouts to merchants
 </li>
 <li>
 Report any technical issues impacting merchant payouts to the technical team and promptly notify internal stakeholders
 </li>
 <li>
 Investigate and follow up on unsettled transactions, submitting claims to aggregator banks as needed
 </li>
 <li>
 Manage chargeback and claims requests in coordination with aggregator banks
 </li>
 <li>
 Process merchant subscription and collection requests
 </li>
 <li>
 Address and resolve daily payout exceptions
 
 
 </li>
 </ul>
 
 What Are We Looking For ❓
 
 
 
 <ul>
 <li>
 4 years of experience in Payment Operations
 </li>
 <li>
 Good knowledge of banking operations, specifically transaction/reconciliation life cycle Good knowledge of SAMA regulations offline/online fentech payment business
 </li>
 <li>
 Good skills in Excel and other Microsoft tools
 </li>
 <li>
 Great attention to detail and accuracy
 </li>
 <li>
 Solid time-management skills &amp; should be focused on automation and workflow improvements
 </li>
 <li>
 Good command of English and Arabic is a must
 </li>
 <li>
 Must be flexible to work in a fast-paced and evolving environment
 </li>
 <li>
 Important note: This role is not open to fresh graduates, its open for at least 4 years experience in banking payment domain
 
 
 </li>
 </ul>
 
 What We Offer You❗
 
 
 
 We believe you will love working at Foodics!
 
 
 <ul>
 <li>
 We offer highly competitive compensation packages, including bonuses and the potential for shares
 </li>
 <li>
 We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment
 </li>
 <li>
 Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry
 </li>
 <li>
 We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company
 </li>
 </ul>
</div>

Financial Operation Lead

<div>Who Are We&#10067; 
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. 
 
The Job in a Nutshell
We&rsquo;re looking for a Financial Operations Lead to be responsible for our day-to-day settlement operations and overall engagement with our partner banks. In this role, you&rsquo;ll be responsible for ensuring the smooth implementation of our fintech solution &mdash; Foodics Pay &mdash; by identifying and addressing any operational challenges that could impact merchant settlement experience. where you&rsquo;ll handle daily reconciliation of inflows and outflows, manage chargebacks, resolve payout exceptions, and ensure timely delivery of merchant statements and transaction reports. As the main point of contact between our internal teams and banking partners, you&rsquo;ll play a critical role in monitoring and improving merchant settlement performance, ensuring payouts are completed within agreed SLAs, and providing support to internal stakeholders.
What You Will Do &#10067;<ul>
<li>Ensure timely receipt of daily merchant statements and transaction reports from aggregator banks.</li>
<li>Monitor the settlement cycle and verify successful daily payouts to merchants.</li>
<li>Report any technical issues impacting merchant payouts to the technical team and promptly notify internal stakeholders.</li>
<li>Investigate and follow up on unsettled transactions, submitting claims to aggregator banks as needed.</li>
<li>Manage chargeback and claims requests in coordination with aggregator banks.</li>
<li>Process merchant subscription and collection requests.</li>
<li>Address and resolve daily payout exceptions.</li>
</ul>What Are We Looking For &#10067;<ul>
<li>4 years of experience in Payment Operations.</li>
<li>Good knowledge of banking operations, specifically transaction/reconciliation life cycle Good knowledge of SAMA regulations offline/online fentech payment business.</li>
<li>Good skills in Excel and other Microsoft tools.</li>
<li>Great attention to detail and accuracy.</li>
<li>Solid time-management skills &amp; should be focused on automation and workflow improvements.</li>
<li>Good command of English and Arabic is a must.</li>
<li>Must be flexible to work in a fast-paced and evolving environment.</li>
<li>Important note: This role is not open to fresh graduates, its open for at least 4 years experience in banking payment domain.</li>
</ul>What We Offer You&#10071;
We believe you will love working at Foodics!<ul><li><ul>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></li></ul></div>

Uber

<div>About the Role
 
 
We are seeking an outstanding individual to join the Autonomous Mobility &amp; Delivery (AM&amp;D) team leading AV Operations for KSA. This role will help build Uber's Autonomous future in Saudi with AV partners - including managing the overall launch process, daily monitoring, and growth in the country. You will effectively prioritize and adapt actions based on results and evolving AV trends. This is an Individual Contributor position to start.
 
 
This role will involve program planning, execution, and accountability to results - with a heavy dose of cross functional collaboration both internally and externally. You will also serve as the clear primary day-to-day touchpoint for the AV Tech provider and work closely to ensure seamless collaboration across Uber Ops, Fleets, Business Development, Tech, Marketing, Policy, Legal etc - both globally and locally in the region. You will need to work closely with the Policy team as well as the regulator on the Autonomous Vehicles Pilot and developing a framework for commercial scale.
 
 
As we partner with Autonomous Tech developers, fleet operators, and cities to bring about AV services, you'll be thinking about how to achieve success with early pilots and writing the playbook for future expansions. You'll have big-picture awareness, ensuring proper focus is on safety, privacy, equity, and environmental considerations alongside business fundamentals so that our efforts are welcomed equally by communities and customers.
 
 
What the Candidate Will Do:
 
<ul><li>Lead AV launch, deployment, and ongoing operations in KSA - with cross-functional partners
</li><li>Collaborate with many different skilled individuals across Uber, including fleet operations, engineering, product management, legal, policy, safety, marketing, and regional operations teams
</li><li>Work with local policy and ops teams to collaborate externally with relevant stakeholders to deploy and grow our Autonomous operations and partnerships
</li><li>Own program execution, ensuring delivery against strategy on a global scale
</li><li>Use data to surface insights, develop and track metrics
</li><li>Anticipate problems and craft inventive, efficient solutions to a variety of challenges
</li><li>Pressure test assumptions and accurately assess program risks
</li><li>Work closely with teams and third parties to experiment and ensure alignment that we are delivering on our goals
</li><li>Contribute to the evolving strategy by identifying areas where our customer experience or internal operations could improve
</li><li>Develop positive relationships with cross-functional leaders to drive long-term growth and market expansion
</li>Thrive in an environment of responsibility and independence, making smart judgements in spite of ambiguity and defending them to leadership 
<li>
</li></ul> 
 
What the Candidate Will Need:
<ul><li>8+ years of experience, ideally within management consulting, operations management, investment banking, or a fast-paced startup environment.</li><li>
Strong understanding of the KSA market, including local business dynamics and regulatory landscape.</li><li>
Proven stakeholder management skills, with experience partnering cross-functionally and engaging external partners.</li><li>
Demonstrated ability in planning, defining metrics, building roadmaps, and designing scalable processes.</li><li>
A continuous improvement mindset, with a track record of adaptability and self-directed learning.</li><li>
Fluency in Arabic (spoken and written).</li><li>
(For internal candidates) Prior experience with Uber Marketplace and Operations to navigate the complexity of launches and ongoing operations.</li><li>
(For internal candidates) SQL proficiency - ability to build queries and generate insights independently (beyond data extraction).</li></ul>
- Preferred Qualifications - 
 
 
<ul><li>AV knowledge is preferred.
</li><li>Uber Marketplace + Ops experience to understand the complex dynamics of a launch and ongoing operations
</li><li>SQL experience. Ability to build queries and generate insights, not just data.
</li><li>Commercially-minded and able to steer on the complexities of launch across functions - regs, legal, marketing etc
</li><li>A passion for creating empathetic, inspiring, and innovative transportation solutions in pursuit of positive societal outcomes</li></ul></div>

Senior Manager, AV Operations, KSA

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 We're seeking a Team lead for UFG UTR operations in KSA. In this role, you will be responsible for:
 
 
 Managing, On a Daily Basis, End To End UTR Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations
 
 
 Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
 
 
 Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within KSA.
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch - J02
 
 
 Job ID: A2917374
</div>

Operations Executive, Amazon Now, UFG

Alamiya Media

Only for SaudiOnly for SaudiOnly for SaudiKey Responsibilities&middot; Lead and oversee the end-to-end operations of the War Room, ensuring seamless execution, incident resolution, and effective coordination among all team members.&middot; Manage the submission and removal of IP addresses for blocking, ensuring compliance with established protocols.&middot; Monitor, document, and maintain records of blocked IPs across mobile applications, guaranteeing full traceability with all operators.&middot; Utilize the Cloudflare IP tracker and systematically log all actions in Grafana, including:o Documentation of IP blocking actions.o Traceability and justification of operational decisions.&middot; Analyze the outcomes of blocking actions and provide insights on their effectiveness and evolution.&middot; Act as the main liaison with network operators to address incidents and coordinate responses.&middot; Perform manual verification of IP blocks, including:o Validation of active blocks across all operators.o Testing accessibility through mobile terminals.Complementary Activities&middot; Support technical analysis using a Sandbox environment, including:o Detection of suspicious IPs.o Submission of IPs for blocking.o Behavioral analysis through the use of mobile devices with installed apps.&middot; Supervise and verify potential instability or interruptions in P2P streams, following established protocols:o Systematic logging and documentation of service disruptions.&middot; Ensure continuous verification of probe status and performance.&middot; Prepare quantitative and qualitative reports on incidents and operational effectiveness.&middot; Manage and monitor social listening alerts, ensuring timely detection and escalation of relevant issues.Qualifications and Skills&middot; Education: Bachelor&rsquo;s degree in Computer Science, Computer Engineering, or a related field.&middot; Languages:o Proficiency in English (Native).o Proficiency in Arabic (Native).&middot; Technical Competencies:o Strong knowledge of network operations, IP management, and cybersecurity practices.o Hands-on experience with Cloudflare, Grafana, and sandboxing tools.o Familiarity with mobile applications and P2P streaming environments.&middot; Soft Skills:o Excellent organizational and coordination abilities.o Strong analytical and problem-solving skills.o Ability to work effectively under pressure and in fast-paced environments.o Willing to work flexible schedules, including evenings, nights, and weekends.Job Type: Full-time

IT Network Manager

Taib

<div>
 
 
 About Taib:
 
 
 
 Taib is a leading healthcare provider established in 2018, specializing in a wide range of services including homecare, clinic operations, ambulance services, in-home vaccinations, corporate wellness programs, and other clinical offerings. Taib is one of the first CBAHI-accredited homecare companies in Saudi Arabia and is owned by BLOMINVEST.
 
 
 
 
 
 
 
 
 
 Job Title:
 
 Director/Manager &ndash; Operations
 
 
 
 Department:
 
 Operations
 
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Head of Operations is responsible for planning, organizing, and managing daily operations. Additionally, the candidate is expected to creatively plan medical plans and optimize patient journeys. The candidate will be reporting directly to the CEO.
 
 
 The role involves managing large teams, optimizing processes, and leading initiatives in healthcare for continuous improvement, ensuring high-quality service delivery within the field of home healthcare services. The candidate will work closely with RCM teams, and other teams to make sure goals are met.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop operational and strategic plans in coordination with executive leadership.
 </li>
 <li>
 Monitor performance, analyze data and reports, and implement improvements.
 </li>
 <li>
 Proactively create new clinical programs and rollout plans.
 </li>
 <li>
 Deploy technology and automation to the department&rsquo;s process.
 </li>
 <li>
 Conduct market analysis and identify new opportunities for expansion and partnerships.
 </li>
 <li>
 Design and implement strategic plans to drive revenue and organizational growth.
 </li>
 <li>
 Build and maintain relationships with clients, partners, and stakeholders.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ol>
 <li>
 Creative, and out-of-the-box thinker
 </li>
 <li>
 Proactive, and high ownership mentality
 </li>
 <li>
 Challenges status quo with passion and entrepreneurial spirit
 </li>
 <li>
 A people person who can lead and manage a large team
 </li>
 </ol>
 
 
 
 
 
 
 
 
 What We Offer at Taib:
 
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 A dynamic and growth-driven work environment.
 </li>
 <li>
 Opportunities for professional development and career advancement.
 </li>
 </ul>
</div>

Operations Director/Manager

Explore 1717+ Operations lead in Riyadh this October. Find roles across top companies and apply now to boost your career.

1717 operations lead jobs IN Riyadh

Customer Operations Lead Specialist

Financial Operation Lead

Financial Operation Lead

Senior Manager, AV Operations, KSA

Operations Executive, Amazon Now, UFG

IT Network Manager

Operations Director/Manager