project manager

operations manager

operations coordinator

operations lead (director) Jobs in Riyadh

operations lead (director)

senior project manager

operations lead

By Light Professional IT Services

<div>Company Overview:
<div>
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.</div>
Position Overview:
<div>
Provides mission‑critical Communications and Information Technology Services (CITS) support to the U.S. Military Training Mission (USMTM) in Riyadh, Saudi Arabia, ensuring secure, reliable, and continuous NIPR/SIPR network operations across all functional areas. Contributes to the installation, administration, maintenance, and modernization of IT systems supporting USMTM J6 and mission partners, including helpdesk, network, server, cybersecurity, and project management activities. Operates within DoW, USARCENT, CENTCOM, and NETCOM standards to sustain enterprise connectivity, data integrity, and operational readiness. Each position under this contract plays a vital role in maintaining the confidentiality, availability, and integrity of USMTM&rsquo;s communications infrastructure while delivering responsive, professional, and compliant technical services throughout the 12‑month period of performance.</div>
Responsibilities:
<ul><li>Serve as the on‑site lead for all contract operations under the USMTM CITS program, providing daily technical and administrative oversight across helpdesk, network, systems, and cybersecurity functions.</li><li>
Act as the primary interface with USMTM J6 leadership, ensuring alignment of contractor activities with mission priorities, operational schedules, and performance standards.</li><li>
Implement disciplined project governance, risk management, and quality assurance consistent with Department of War (DoW), USARCENT, CENTCOM, and NETCOM directives.</li><li>
Develop and maintain project plans, timelines, and milestones in coordination with the Contract Program Manager, tracking execution and reporting progress against deliverables.</li><li>
Provide leadership, direction, and technical guidance to all contractor personnel, ensuring adherence to configuration control, change management, and ITIL‑based service delivery processes.</li><li>
Coordinate with higher‑tier organizations (RCC‑SWA, NETCOM, CENTCOM) for escalated network, cybersecurity, and enterprise service issues.</li><li>
Oversee continuity of operations (COOP) planning, ensuring uninterrupted network and communications support during outages or emergencies.</li><li>
Maintain accountability for contract deliverables, personnel performance, and compliance with all PWS requirements, including reporting and documentation standards.</li><li>
Ensure all work centers meet or exceed Acceptable Quality Levels (AQLs) defined in the Performance Requirements Summary Table.</li><li>
Support transition‑in and transition‑out activities, ensuring seamless handover of responsibilities, assets, and documentation.</li><li>
Provide monthly operational and performance summaries to the Contract Program Manager, highlighting risks, corrective actions, and mission impacts.</li><li>
Foster a culture of professionalism, responsiveness, and mission focus among all contractor staff, ensuring effective collaboration with Government and mission partners.</li></ul>
Required Experience/Qualifications:
<ul><li>Education: Bachelor&rsquo;s degree in Information Technology, Computer Science, Cybersecurity, or a related field.</li><li>
Certifications: PMP or CompTIA Project+, Security+ CE, and ITIL v4 Foundation.</li><li>
Minimum of 10 years of experience in IT operations, network administration, systems integration, or enterprise service delivery.</li><li>
At least 5 years of leadership experience supporting Department of War (DoW) or U.S. Government programs in deployed, overseas, or mission‑critical environments.</li><li>
Demonstrated experience managing daily IT operations across helpdesk, network, server, and cybersecurity functions in accordance with PWS requirements.</li><li>
Proven ability to develop project plans, manage schedules, track milestones, and oversee quality control for complex IT service delivery contracts.</li><li>
Experience coordinating with higher‑tier organizations such as RCC‑SWA, CENTCOM, and NETCOM for escalated support, enterprise integration, and change management.</li><li>
Strong understanding of configuration control, ITIL‑based service management, and enterprise patching and compliance processes.</li><li>
Strong written and verbal communication skills for coordination with Government leadership, mission partners, and contractor personnel.</li></ul>
Preferred Experience/Qualifications:
<ul><li>Master&rsquo;s degree in Information Technology, Cybersecurity, Business Administration, or a related field.</li><li>
Project Management Professional (PMP), ITIL v4 Managing Professional, CISSP, or CASP+ certifications.</li><li>
Fifteen or more years of progressive leadership experience supporting Department of War (DoW) or U.S. Government IT operations in deployed or international environments.</li><li>
Demonstrated success managing multi‑discipline IT service delivery teams and coordinating with higher‑tier organizations such as RCC‑SWA, CENTCOM, and NETCOM.</li><li>
Experience developing and implementing Continuity of Operations (COOP) plans, risk mitigation strategies, and performance metrics aligned to Acceptable Quality Levels (AQLs).</li><li>
Proven ability to lead transition‑in and transition‑out activities, including staff mobilization, asset transfer, and knowledge handover.</li><li>
Background in cybersecurity policy implementation, configuration control, and change management within classified network environments.</li><li>
Strong interpersonal and cross‑cultural communication skills for collaboration with U.S. personnel and host‑nation counterparts.</li></ul>
Special Requirements/Security Clearance:
<ul><li>Requires a Secret Security Clearance.</li></ul></div>

Site Manager

HungerStation | هنقرستيشن

<div>
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Purpose
 
 
 
 
 Job Description
 
 
 
 To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division
 
 
 
 Key Accountability Areas
 
 
 
 <ul>
 <li>
 Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability.
 </li>
 <li>
 Align operational goals with the company&rsquo;s overall business strategy and ensure cross-functional teams are working toward shared objectives.
 </li>
 <li>
 Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service.
 </li>
 <li>
 Drive operational innovation through automation, technology adoption, and process improvements.
 </li>
 <li>
 Ensure processes are scalable and adaptable to support business expansion.
 </li>
 <li>
 Establish and monitor KPIs to track and measure operational performance across key areas.
 </li>
 <li>
 Standardize processes and reporting systems to ensure consistency and transparency across the operations department.
 </li>
 <li>
 Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement.
 </li>
 <li>
 Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction.
 </li>
 <li>
 Implement change management practices to ensure successful adoption of new processes, systems, or technologies.
 </li>
 <li>
 Develop and implement robust fraud prevention strategies.
 </li>
 <li>
 Analyze transaction data to identify patterns and anomalies.
 </li>
 <li>
 Collaborate with technology teams to enhance fraud detection algorithms.
 </li>
 <li>
 Train and educate operational staff on fraud prevention best practices.
 </li>
 <li>
 Continuously monitor and adapt fraud prevention measures.
 </li>
 <li>
 Analyze cancellation patterns to identify common reasons
 </li>
 <li>
 Implement measures to reduce cancellations
 </li>
 <li>
 Minimize the impact of cancellations on resources
 </li>
 <li>
 Investigate failed deliveries (e.g., incorrect addresses, customer unavailability).
 </li>
 <li>
 Enhance address validation during order placement.
 </li>
 <li>
 Implement real-time tracking and communication features for customers and drivers.
 </li>
 <li>
 Leverage data analytics to identify wastage trends.
 </li>
 <li>
 Use predictive models to anticipate potential wastage scenarios.
 </li>
 <li>
 Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents.
 </li>
 <li>
 Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration.
 </li>
 <li>
 Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency.
 </li>
 <li>
 Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs.
 </li>
 <li>
 Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence.
 </li>
 <li>
 Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation.
 </li>
 <li>
 Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue.
 </li>
 <li>
 Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations.
 </li>
 <li>
 Lead efforts to automate manual processes within the delivery ecosystem.
 </li>
 <li>
 Evaluate and implement technology solutions (e.g., route optimization, order tracking).
 </li>
 <li>
 Enhance customer self-service options through intuitive app features.
 </li>
 <li>
 Monitor automation performance and iterate for continuous improvement.
 </li>
 <li>
 Establish clear KPIs for compensation effectiveness.
 </li>
 <li>
 Measure the impact of compensation decisions on operational performance.
 
 
 </li>
 </ul>
 
 Strategy &amp; Planning
 
 
 
 <ul>
 <li>
 Contribute to the development and execution of the Division&rsquo;s ABCs and OKRs, while ensuring alignment with other Functions' heads.
 </li>
 <li>
 Make critical decisions that support the Division's strategic and tactical direction.
 </li>
 <li>
 Establish the plans for the respective functions/teams and provide inputs that support the Division&rsquo;s goals and objectives.
 </li>
 <li>
 Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.
 </li>
 <li>
 Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.
 </li>
 <li>
 Participate in the identification and recruitment of key talents for the function.
 </li>
 <li>
 Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.
 </li>
 <li>
 Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.
 
 
 </li>
 </ul>
 
 Budget Management
 
 
 
 <ul>
 <li>
 Manage and own the budgeting cycle and provide input to the budgeting process.
 </li>
 <li>
 Ensure effective utilization of the function's budget, and report accurately on progress and challenges.
 </li>
 <li>
 Investigate and propose implementing strategies that result in a positive financial impact for HS.
 </li>
 <li>
 Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.
 </li>
 <li>
 Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.
 
 
 </li>
 </ul>
 
 Governance And Resilience
 
 
 
 <ul>
 <li>
 Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
 </li>
 <li>
 Uphold a high-performance working environment and promote HS&rsquo;s Values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Knowledge and Experience:
 
 
 
 <ul>
 <li>
 10 -12 years of experience in operations, process improvement, or operational excellence roles
 </li>
 <li>
 Strong knowledge of operational improvement methodologies
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Advance analytical skills
 </li>
 <li>
 Leadership skills
 
 
 </li>
 </ul>
 
 Education And Certifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business management, or a related field
 </li>
 <li>
 Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.
 </li>
 </ul>
</div>

Operations Excellence Senior Manager

Qiddiya Investment Company

<div>The Director &ndash; Asset Application Operations is responsible for managing the operations, configuration, governance, and continuous availability of asset and park applications across the Qiddiya portfolio. This includes Vista and VGS ticketing and point-of-sale platforms, Maximo, ERD/Yardi, and all park- and complex-related applications, ensuring system availability, data accuracy, revenue integrity, and compliance with safety, leasing, and PCI DSS standards.
The role oversees ticketing, guest-facing, maintenance, leasing, and QHSE application operations to maintain guest experience continuity, asset reliability, lifecycle visibility, and operational integration across parks, sports, entertainment, and complex venue
Key Responsibilities<ul><li>
Manage day-to-day operations of Vista and VGS ticketing, admission, and point-of-sale platforms across Qiddiya entertainment venues.
</li><li>Govern product, pricing, capacity, promotions, and season-pass configurations through controlled change management.
</li><li>Ensure integration between ticketing, POS, access control, CRM, payment gateways, and ERP systems.
</li><li>Oversee daily reconciliation of ticketing and POS revenue with Finance.
</li><li>Ensure PCI DSS compliance for payment processing and cardholder data.
</li><li>Lead peak-day, major-event, and degraded-mode operational readiness, including load testing and command center support.
</li><li>Manage Maximo and ERD/Yardi environments supporting maintenance and leasing operations.
</li><li>Validate work orders, preventive maintenance schedules, asset hierarchies, tenant information, and lease transactions.
</li><li>Maintain standardized master data for assets, locations, tenants, and contracts.
</li><li>Manage release calendars and outage windows to minimize operational disruption.
</li><li>Oversee operations of all park and complex applications, including F&amp;B and retail POS, access control, RFID/cashless systems, lockers, virtual queuing, ride operations, and guest mobile applications.
</li><li>Maintain the application portfolio, support model, and venue-specific SLAs.
</li><li>Coordinate major incident management and event-day operational support with Park Operations.
</li><li>Ensure application readiness for seasonal operations, new attractions, and venue openings through onboarding, integration testing, and hypercare.
</li><li>Ensure QHSE checklists, incident records, and corrective actions are maintained within applications.
</li><li>Prepare and maintain audit-ready documentation, including SOPs, operational controls, and supporting evidence.
</li><li>Monitor statutory inspections, certifications, renewals, and compliance dashboards.
</li><li>Collaborate with Safety and Engineering teams to enhance workflows and compliance processes.
</li><li>Monitor KPIs and dashboards for asset downtime, maintenance backlog, lease performance, revenue reconciliation, and SLA compliance.
</li><li>Oversee reconciliation of ERD revenue with Finance and resolve discrepancies.
</li><li>Maintain application governance controls, including access, change, and data quality management.
</li><li>Ensure operational documentation, knowledge bases, and support procedures remain current.
</li><li>Manage vendor support queues and prioritize issues based on business criticality.
</li><li>Deliver user training and operational guidance for inspections, work orders, lease amendments, and renewals.
</li><li>Manage UAT planning, execution, approvals, and release readiness.
</li>Monitor vendor SLAs, escalation processes, and service handovers across application support teams. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's preferred.
</li><li>10+ years of experience in asset, park, or ticketing application operations.
</li><li>ITIL certification or equivalent required.
</li><li>Experience with Maximo and ERD/Yardi.
</li><li>Experience with Vista and VGS ticketing and POS platforms.
</li><li>Knowledge of integrations across ticketing, access control, CRM, ERP, and payment systems.
</li><li>Knowledge of PCI DSS, revenue reconciliation, and audit compliance.
</li><li>Experience managing major incidents, 24/7 operations, and event readiness.
</li><li>Experience with QHSE processes, vendor management, and SLA governance.
</li><li>Entertainment, theme park, or real estate industry experience preferred.</li></ul></div>

Director - Asset Application Operations

FlyAkeed

<div>
 
 About FlyAkeed:
 
 
 
 FlyAkeed is a leading online platform dedicated to simplifying the travel booking process for flights and hotels. Established in 2017 and headquartered in Riyadh, Saudi Arabia, we are committed to delivering an exceptional travel experience for our clients.
 
 
 
 Highlights:
 
 
 
 Current funding stage: Series A
 
 
 Supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners.
 
 
 
 Role Definition
 
 
 
 A Go-To-Market (GTM) Engineer is a hybrid technical and revenue-focused role that bridges Sales, Marketing, Growth, Revenue Operations, and Engineering. The role is responsible for designing, building, integrating, and automating the technical infrastructure that powers the buyer journey, from lead generation and data enrichment to AI-powered personalization, lead routing, pipeline management, and performance reporting.
 
 
 The GTM Engineer translates business requirements and growth strategies into scalable technical workflows that reduce manual work, improve data quality, accelerate sales execution, and drive repeatable revenue growth.
 
 
 
 Role Overview
 
 
 
 We are looking for a highly technical and business-minded GTM Engineer to join FlyAkeed's Growth team in Riyadh. This role sits at the intersection of revenue strategy, data, automation, and systems architecture. You will be responsible for building and optimizing the technical engine behind FlyAkeed's go-to-market operations, including CRM workflows, enrichment systems, outbound campaigns, AI-driven personalization, lead scoring, reporting dashboards, and integrations across the sales and marketing tech stack.
 
 
 The ideal candidate is comfortable working with both commercial teams and technical tools. You should be able to understand sales and marketing needs, convert them into automated workflows, and continuously improve the systems that help FlyAkeed scale its revenue engine across Saudi Arabia and the GCC.
 
 
 
 Key Responsibilities:
 
 
 
 
 GTM Systems &amp; Architecture
 
 
 
 <ul>
 <li>
 Design, build, integrate, and maintain FlyAkeed's GTM tech stack across CRM, marketing automation, outbound, enrichment, analytics, and sales productivity tools
 </li>
 <li>
 Ensure seamless data flow between systems such as HubSpot, Clay, n8n, Make, Smartlead, Lemlist, analytics tools, and other revenue platforms
 </li>
 <li>
 Translate business requirements from Sales, Marketing, Growth, and RevOps teams into scalable technical workflows
 </li>
 <li>
 dentify system gaps, workflow inefficiencies, and manual processes that can be automated or improved
 
 
 </li>
 </ul>
 
 Workflow Automation
 
 
 
 <ul>
 <li>
 Build and deploy automated workflows for lead capture, enrichment, scoring, qualification, routing, follow-up, and lifecycle management
 </li>
 <li>
 Create automation logic to assign high-priority leads or accounts to the right sales team members in a timely and accurate manner
 </li>
 <li>
 Automate repetitive sales and marketing operations to improve team productivity and execution speed
 </li>
 <li>
 Maintain documentation of GTM workflows, system logic, and automation rules
 
 
 </li>
 </ul>
 
 Lead Generation &amp; Outbound Operations
 
 
 
 <ul>
 <li>
 Build and manage prospecting systems using tools such as Clay, LinkedIn Sales Navigator, enrichment platforms, and outbound sequencing tools
 </li>
 <li>
 Support outbound campaign execution, including list building, segmentation, personalization workflows, sequencing, and performance tracking
 </li>
 <li>
 Improve account prioritization, lead qualification, and campaign targeting based on data and market signals
 </li>
 <li>
 Collaborate with Sales and Marketing teams to improve lead quality and conversion rates
 
 
 </li>
 </ul>
 
 AI Implementation &amp; Personalization
 
 
 
 <ul>
 <li>
 Design and implement AI-powered workflows to support account research, lead qualification, personalized outreach, sales enablement, and next-best-action recommendations
 </li>
 <li>
 Configure AI and LLM-based tools to generate relevant company insights, prospect summaries, personalized messaging, and campaign support
 </li>
 <li>
 Continuously test AI use cases that improve GTM efficiency, personalization, and sales productivity
 
 
 </li>
 </ul>
 
 Data Management &amp; CRM Operations
 
 
 
 <ul>
 <li>
 Own CRM data hygiene, segmentation, deduplication, enrichment, validation rules, and lifecycle stage management
 </li>
 <li>
 Ensure clean and reliable data across GTM systems to support accurate reporting and decision-making
 </li>
 <li>
 Manage lead source tracking, UTM tracking, form capture, field mapping, and campaign attribution
 </li>
 <li>
 Support data governance and improve consistency across sales and marketing operations
 
 
 </li>
 </ul>
 
 Analytics, Reporting &amp; Experimentation
 
 
 
 <ul>
 <li>
 Build dashboards and reports to track pipeline health, campaign performance, funnel conversion, lead quality, sales productivity, and revenue impact
 </li>
 <li>
 Monitor GTM performance and identify opportunities to improve conversion rates across the buyer journey
 </li>
 <li>
 Run experiments across outbound, lead scoring, personalization, routing, and campaign workflows
 </li>
 <li>
 Provide insights and recommendations to support better GTM decision-making
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Minimum 3 years of hands-on experience in GTM Engineering, Revenue Operations, Marketing Operations, Sales Operations, Growth Operations, or a similar technical growth role
 </li>
 <li>
 Strong experience with CRM platforms, preferably HubSpot
 </li>
 <li>
 Hands-on experience with automation tools such as Clay, n8n, Make, Zapier, or similar platforms
 </li>
 <li>
 Familiarity with outbound, enrichment, and prospecting tools such as Clay, Smartlead, Lemlist, or similar
 </li>
 <li>
 Strong understanding of B2B sales funnels, lead generation, pipeline management, sales processes, and campaign operations
 </li>
 <li>
 Ability to build workflows, manage data structures, clean datasets, and design segmentation logic
 </li>
 <li>
 Strong data literacy with the ability to analyze funnel performance, campaign results, and pipeline metrics
 </li>
 <li>
 Comfortable using AI tools and LLMs for research, personalization, automation, and productivity
 </li>
 <li>
 Strong problem-solving skills with the ability to convert business needs into scalable technical systems
 </li>
 <li>
 Good communication skills and ability to work cross-functionally with Sales, Marketing,Growth, RevOps, and Product teams
 </li>
 <li>
 Based in or willing to relocate to Riyadh, Saudi Arabia
 </li>
 </ul>
</div>

GTM Engineer

<div>About FlyAkeed:
FlyAkeed is a leading online platform dedicated to simplifying the travel booking process for flights and hotels. Established in 2017 and headquartered in Riyadh, Saudi Arabia, we are committed to delivering an exceptional travel experience for our clients.
Highlights:
Current funding stage: Series A
Supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners. 
 
Role Definition
A Go-To-Market (GTM) Engineer is a hybrid technical and revenue-focused role that bridges Sales, Marketing, Growth, Revenue Operations, and Engineering. The role is responsible for designing, building, integrating, and automating the technical infrastructure that powers the buyer journey, from lead generation and data enrichment to AI-powered personalization, lead routing, pipeline management, and performance reporting. 
The GTM Engineer translates business requirements and growth strategies into scalable technical workflows that reduce manual work, improve data quality, accelerate sales execution, and drive repeatable revenue growth. 
Role Overview
We are looking for a highly technical and business-minded GTM Engineer to join FlyAkeed&rsquo;s Growth team in Riyadh. This role sits at the intersection of revenue strategy, data, automation, and systems architecture. You will be responsible for building and optimizing the technical engine behind FlyAkeed&rsquo;s go-to-market operations, including CRM workflows, enrichment systems, outbound campaigns, AI-driven personalization, lead scoring, reporting dashboards, and integrations across the sales and marketing tech stack. 
 
The ideal candidate is comfortable working with both commercial teams and technical tools. You should be able to understand sales and marketing needs, convert them into automated workflows, and continuously improve the systems that help FlyAkeed scale its revenue engine across Saudi Arabia and the GCC. 
Key Responsibilities:
GTM Systems &amp; Architecture<ul><li>
Design, build, integrate, and maintain FlyAkeed&rsquo;s GTM tech stack across CRM, marketing automation, outbound, enrichment, analytics, and sales productivity tools.</li><li>
Ensure seamless data flow between systems such as HubSpot, Clay, n8n, Make, Smartlead, Lemlist, analytics tools, and other revenue platforms.</li><li>
Translate business requirements from Sales, Marketing, Growth, and RevOps teams into scalable technical workflows.</li><li>
dentify system gaps, workflow inefficiencies, and manual processes that can be automated or improved. 
 
Workflow Automation</li></ul><ul><li>
Build and deploy automated workflows for lead capture, enrichment, scoring, qualification, routing, follow-up, and lifecycle management.</li><li>
Create automation logic to assign high-priority leads or accounts to the right sales team members in a timely and accurate manner.</li><li>
Automate repetitive sales and marketing operations to improve team productivity and execution speed.</li><li>
Maintain documentation of GTM workflows, system logic, and automation rules.
 
 
Lead Generation &amp; Outbound Operations</li></ul><ul><li>
Build and manage prospecting systems using tools such as Clay, LinkedIn Sales Navigator, enrichment platforms, and outbound sequencing tools.</li><li>
Support outbound campaign execution, including list building, segmentation, personalization workflows, sequencing, and performance tracking.</li><li>
Improve account prioritization, lead qualification, and campaign targeting based on data and market signals.</li><li>
Collaborate with Sales and Marketing teams to improve lead quality and conversion rates 
 
AI Implementation &amp; Personalization</li></ul><ul><li>
Design and implement AI-powered workflows to support account research, lead qualification, personalized outreach, sales enablement, and next-best-action recommendations.</li><li>
Configure AI and LLM-based tools to generate relevant company insights, prospect summaries, personalized messaging, and campaign support.</li><li>
Continuously test AI use cases that improve GTM efficiency, personalization, and sales productivity.</li></ul>
Data Management &amp; CRM Operations<ul><li>
Own CRM data hygiene, segmentation, deduplication, enrichment, validation rules, and lifecycle stage management.</li><li>
Ensure clean and reliable data across GTM systems to support accurate reporting and decision-making.</li><li>
Manage lead source tracking, UTM tracking, form capture, field mapping, and campaign attribution.</li><li>
Support data governance and improve consistency across sales and marketing operations.
 
 
Analytics, Reporting &amp; Experimentation</li></ul><ul><li>
Build dashboards and reports to track pipeline health, campaign performance, funnel conversion, lead quality, sales productivity, and revenue impact.</li><li>
Monitor GTM performance and identify opportunities to improve conversion rates across the buyer journey.</li><li>
Run experiments across outbound, lead scoring, personalization, routing, and campaign workflows.</li><li>
Provide insights and recommendations to support better GTM decision-making.</li></ul> 

Benefits 
<ul><li>
Minimum 3 years of hands-on experience in GTM Engineering, Revenue Operations, Marketing Operations, Sales Operations, Growth Operations, or a similar technical growth role.</li><li>
Strong experience with CRM platforms, preferably HubSpot.</li><li>
Hands-on experience with automation tools such as Clay, n8n, Make, Zapier, or similar platforms.</li><li>
Familiarity with outbound, enrichment, and prospecting tools such as Clay, Smartlead, Lemlist, or similar.</li><li>
Strong understanding of B2B sales funnels, lead generation, pipeline management, sales processes, and campaign operations.</li><li>
Ability to build workflows, manage data structures, clean datasets, and design segmentation logic.</li><li>
Strong data literacy with the ability to analyze funnel performance, campaign results, and pipeline metrics.</li><li>
Comfortable using AI tools and LLMs for research, personalization, automation, and productivity.</li><li>
Strong problem-solving skills with the ability to convert business needs into scalable technical systems.</li><li>
Good communication skills and ability to work cross-functionally with Sales, Marketing,Growth, RevOps, and Product teams.</li><li>
Based in or willing to relocate to Riyadh, Saudi Arabia.</li></ul></div>

Red Sea Global

<div><div><div><div><div>Division: Operations
</div></div></div></div><div><div><div><div>Department: Supply Chain and Logistics
</div></div></div></div><div><div><div><div>Company: Red Sea Global
</div></div></div></div><div><div><div><div>Empowering Progress Through Integrated Supply Chain &amp; Logistics Solutions 


Red Sea Coastal Trading Company is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments. 


Operating at the heart of Saudi Arabia&rsquo;s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond. 


Efficiency in Motion. Excellence in Delivery. 


Position Overview: 


To design, plan, coordinate and manage all Logistics Centre operations, including receiving, dispatch of orders, inventory control, general housekeeping, and security; as well as ensuring all activities are conducted in accordance with company policies and procedures. 

<ul>
<li>Lead the planning, design and development of RSG Logistics Facilities.</li>
<li>Lead the operational implementation of new facilities.</li>
<li>Ensure Logistic Facilities functions are strictly followed according to company policies and procedures.</li>
<li>Develop and Execute endorsed plans and programs to achieve organizational and departmental goals and objectives.</li>
<li>Lead the setting of Scope of Work, SLA and RFP processes for logistics outsourcing.</li>
<li>Monitor and manage the logistics service providers to ensure all contractual and operational requirements are met and/or exceeded.</li>
<li>Develop continuous improvement plans, programs and activities to boost the efficiency and effectiveness of the logistics operations.</li>
<li>Monitor and maintain inventory levels, KPI&rsquo;s and key metrics, DC space and inventory movements.</li>
<li>Ensure that all transactions are strictly documented and updated in IT systems.</li>
<li>Ensure Quality and HSE standards are set, communicated and adhered to in all facilities.</li>
<li>Establish performance measures and priorities for each facility and operation.</li>
<li>Conduct regular inspection visits to each facility to evaluate the efficiency of their performance.</li>
<li>Continuously monitor the market environment to identify and implement opportunities for increasing and developing the Responsiveness and Efficiency of facilities and operations.</li>
<li>Maintaining proactive relationships with key internal and external stakeholders.</li>
<li>Ensure ongoing training of staff to continuously develop incumbents technical and HSE skills.</li>
<li>Prepare periodic (daily, weekly, monthly and adhoc) reports with respect to facilities, operations, activities and inventory.</li>
<li>Conduct performance appraisals for subordinates.</li>
<li>Performing other duties related to the job as assigned by TRSDC Management.</li></ul> 


Qualification and Experience: 

<ul>
<li>Bachelor&rsquo;s degree in a relevant field.</li>
<li>Recognized degree in Supply Chain &amp; Logistics (MBA preferred).</li>
<li>A minimum of 10 years in a Distribution Centre operations field.</li></ul></div></div></div></div></div>

Associate Director - Logistics Centers

BCLP

<div>
 
 At BCLP, we&rsquo;ve built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we&rsquo;re building change within our sector and beyond.
 
 
 
 
 
 This role provides essential on-the-ground operational support to the Global Business Services (GBS) team in Al-Khobar and Riyadh, ensuring smooth day-to-day operations management and coordination. Acting as a key liaison between local teams and global functions, the Operations Manager helps drive efficiency, resolve operational issues, and support the delivery of business-critical services across the region. In coordination with the KSA Office Managing Partner, you will lead the Operations function across our two Saudi offices.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Your work will be aligned with the firm&rsquo;s global policies, and you will regularly exchange ideas with colleagues from our international offices.
 </li>
 <li>
 You will ensure that the KSA offices operate efficiently and effectively so that our lawyers can provide excellent service to our clients.
 </li>
 <li>
 You will be responsible for the annual budget.
 </li>
 <li>
 You will plan, coordinate, and implement projects such as system transitions, office relocations, and renovations, and you will lead contract negotiations with service providers.
 </li>
 <li>
 You will ensure compliance with and updates to policies, safety regulations, and health standards, and you will drive the continuous improvement of our processes.
 </li>
 <li>
 Oversee day-to-day office operations, ensuring smooth coordination across teams and functions.
 </li>
 <li>
 Embed global initiatives locally, tailoring implementation to regional needs and ensuring alignment with firm-wide strategy.
 </li>
 <li>
 Manage and support local GBS colleagues, fostering collaboration and ensuring alignment with global priorities.
 </li>
 </ul>
 
 
 Functional Collaboration:
 
 
 <ul>
 <li>
 Facilities &amp; Administration: Ensure compliance with health and safety policies, manage seating allocations and floor plans, and maintain a safe working environment. Act as the primary contact for office landlords regarding contracts, policy compliance, renovations, and maintenance. Organise office events and coordinate catering, securing appropriate vendors. You will report to the Global Operations Direction EMEA and form a critical part of the EMEA Operations Team. You will supervise two Operations employees in Al Khobar as part of this role.
 </li>
 <li>
 People Team: Collaborate closely to ensure local HR requirements are met and global teams are informed of on-the-ground activity. Prepare HR documentation and maintain accurate records in local systems.
 </li>
 <li>
 Finance Team: Provide local operational support to facilitate finance-related processes and initiatives when required.
 </li>
 </ul>
 
 
 
 
 
 Skills and Experience Required
 
 
 <ul>
 <li>
 The ideal candidate will be a strong Operations professional with an understanding of local employment rules who has a proven track record and has a high level of discretion, professionalism, and people-first leadership.
 </li>
 <li>
 Fluent written and spoken English is essential for this role.
 </li>
 </ul>
</div>

Operations Manager

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