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operations lead (director) Jobs in Riyadh

operations lead (director)

operations lead

Jasara Program Management Company

<div>
 
 JASARA PMC
 
 is seeking a highly experienced and results-driven
 
 Operations Lead
 
 to oversee and optimize daily operational activities, ensuring the successful delivery of projects and alignment with organizational objectives. The Operations Lead will provide strategic leadership across project execution, client engagement, team management, and business operations, working closely with senior management and cross-functional stakeholders to drive operational excellence and continuous improvement.
 
 
 The successful candidate will be responsible for managing client relationships, ensuring high levels of customer satisfaction, and acting as a key point of contact for project and business-related matters. The role will also involve leading and mentoring multidisciplinary teams, fostering a high-performance culture, and ensuring effective resource planning and utilization across multiple projects.
 
 
 In addition, the Operations Lead will support business growth initiatives by identifying new opportunities, contributing to business development strategies, participating in client presentations and proposals, and strengthening partnerships with key stakeholders. The position requires strong leadership, commercial awareness, communication, and problem-solving skills, with the ability to balance operational priorities while driving organizational growth and long-term success.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Engineering, Construction Management, Business Administration, Project Management, or a related discipline. A Master's degree is preferred.
 </li>
 <li>
 Minimum 20 years of progressive experience in operations, project management, or business leadership roles within the construction, engineering, PMC, consultancy, or infrastructure sectors.
 </li>
 <li>
 Demonstrated experience leading large multidisciplinary teams and managing complex projects or portfolios.
 </li>
 <li>
 Strong background in client relationship management, stakeholder engagement, and executive-level communication.
 </li>
 <li>
 Proven ability to manage operational performance, resource planning, and delivery across multiple projects simultaneously.
 </li>
 <li>
 Experience in developing and implementing operational strategies, policies, and continuous improvement initiatives.
 </li>
 <li>
 Solid understanding of project delivery methodologies, commercial management, contract administration, and risk management principles.
 </li>
 <li>
 Track record of supporting business development activities, including proposal preparation, client presentations, account management, and identifying growth opportunities.
 </li>
 <li>
 Strong commercial acumen with the ability to balance operational objectives and business priorities.
 </li>
 <li>
 Experience working with government entities, major developers, or giga-projects is highly desirable.
 </li>
 <li>
 Excellent leadership, people management, coaching, and mentoring skills with the ability to build and maintain high-performing teams.
 </li>
 <li>
 Strong analytical, problem-solving, and decision-making capabilities.
 </li>
 <li>
 Exceptional communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Proficiency in project management and business reporting tools, including Microsoft Office Suite and relevant enterprise management systems.
 </li>
 <li>
 Ability to operate effectively in a fast-paced, dynamic environment and manage multiple priorities.
 </li>
 <li>
 Professional certifications such as PMP, PgMP, PRINCE2, PMI-ACP, or equivalent are advantageous
 </li>
 <li>
 Saudi nationals preferred
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Operational Leadership
 </li>
 <li>
 Client and Stakeholder Management
 </li>
 <li>
 Team Leadership and Development
 </li>
 <li>
 Business Development and Growth
 </li>
 <li>
 Strategic Planning and Execution
 </li>
 <li>
 Commercial and Financial Awareness
 </li>
 <li>
 Resource Management
 </li>
 <li>
 Risk and Issue Management
 </li>
 <li>
 Process Improvement and Change Management
 </li>
 <li>
 Communication and Influencing Skills
 </li>
 <li>
 Problem Solving and Decision Making
 </li>
 <li>
 Collaboration and Relationship Building
 
 
 </li>
 </ul>
 
 Preferred Experience
 
 
 
 <ul>
 <li>
 Previous experience within a PMC or engineering consultancy environment.
 </li>
 <li>
 Experience supporting major infrastructure, mixed-use, hospitality, transportation, or giga-development projects.
 </li>
 <li>
 Familiarity with the Saudi Arabian construction market, regulatory environment, and key public-sector stakeholders
 </li>
 </ul>
</div>

Operations Lead (Director)

JASARA PMC

<div>JASARA PMC is seeking a highly experienced and results-driven Operations Lead to oversee and optimize daily operational activities, ensuring the successful delivery of projects and alignment with organizational objectives. The Operations Lead will provide strategic leadership across project execution, client engagement, team management, and business operations, working closely with senior management and cross-functional stakeholders to drive operational excellence and continuous improvement.
The successful candidate will be responsible for managing client relationships, ensuring high levels of customer satisfaction, and acting as a key point of contact for project and business-related matters. The role will also involve leading and mentoring multidisciplinary teams, fostering a high-performance culture, and ensuring effective resource planning and utilization across multiple projects.
In addition, the Operations Lead will support business growth initiatives by identifying new opportunities, contributing to business development strategies, participating in client presentations and proposals, and strengthening partnerships with key stakeholders. The position requires strong leadership, commercial awareness, communication, and problem-solving skills, with the ability to balance operational priorities while driving organizational growth and long-term success. 
Requirements 
<ul><li>
Bachelor's degree in Engineering, Construction Management, Business Administration, Project Management, or a related discipline. A Master's degree is preferred.
</li><li>Minimum 20 years of progressive experience in operations, project management, or business leadership roles within the construction, engineering, PMC, consultancy, or infrastructure sectors.
</li><li>Demonstrated experience leading large multidisciplinary teams and managing complex projects or portfolios.
</li><li>Strong background in client relationship management, stakeholder engagement, and executive-level communication.
</li><li>Proven ability to manage operational performance, resource planning, and delivery across multiple projects simultaneously.
</li><li>Experience in developing and implementing operational strategies, policies, and continuous improvement initiatives.
</li><li>Solid understanding of project delivery methodologies, commercial management, contract administration, and risk management principles.
</li><li>Track record of supporting business development activities, including proposal preparation, client presentations, account management, and identifying growth opportunities.
</li><li>Strong commercial acumen with the ability to balance operational objectives and business priorities.
</li><li>Experience working with government entities, major developers, or giga-projects is highly desirable.
</li><li>Excellent leadership, people management, coaching, and mentoring skills with the ability to build and maintain high-performing teams.
</li><li>Strong analytical, problem-solving, and decision-making capabilities.
</li><li>Exceptional communication, negotiation, and interpersonal skills.
</li><li>Proficiency in project management and business reporting tools, including Microsoft Office Suite and relevant enterprise management systems.
</li><li>Ability to operate effectively in a fast-paced, dynamic environment and manage multiple priorities.
</li><li>Professional certifications such as PMP, PgMP, PRINCE2, PMI-ACP, or equivalent are advantageous.</li><li>
Saudi nationals preferred.</li></ul>
Key Competencies<ul><li>
Operational Leadership
</li><li>Client and Stakeholder Management
</li><li>Team Leadership and Development
</li><li>Business Development and Growth
</li><li>Strategic Planning and Execution
</li><li>Commercial and Financial Awareness
</li><li>Resource Management
</li><li>Risk and Issue Management
</li><li>Process Improvement and Change Management
</li><li>Communication and Influencing Skills
</li><li>Problem Solving and Decision Making
</li><li>Collaboration and Relationship Building</li></ul>
Preferred Experience<ul><li>
Previous experience within a PMC or engineering consultancy environment.
</li><li>Experience supporting major infrastructure, mixed-use, hospitality, transportation, or giga-development projects.
</li><li>Familiarity with the Saudi Arabian construction market, regulatory environment, and key public-sector stakeholders.</li></ul></div>

Capgemini Engineering

<div>
 
 
 Get the future you want!
 
 
 
 
 
 
 At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world&rsquo;s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&amp;D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
 
 
 
 
 
 
 Your Role
 
 
 
 
 
 
 We are seeking a Vendor Management Expert to oversee multiple vendor contracts, ensure compliance with KPIs, and drive cost optimization across operational expenditures.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage multiple vendor contracts simultaneously, ensuring full adherence to terms and conditions
 </li>
 <li>
 Enforce contract compliance and monitor KPI delivery across all vendors
 </li>
 <li>
 Drive vendor performance improvement through regular reviews and corrective action plans
 </li>
 <li>
 Optimize costs to reduce overall OpEx without compromising service quality
 </li>
 <li>
 Lead vendor negotiations to secure favorable terms and resolve contractual disputes
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 
 
 
 <ul>
 <li>
 Minimum 10 years of experience in contract administration and vendor negotiation
 </li>
 <li>
 Proven track record of driving vendor performance and achieving measurable improvements
 </li>
 <li>
 Strong understanding of KPI frameworks, service level agreements, and compliance enforcement
 </li>
 <li>
 Based in KSA with flexibility for regional engagement as required
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You&rsquo;ll Love About Working Here
 
 
 
 
 
 <ul>
 <li>
 Flexible work arrangements supporting a healthy work-life balance
 </li>
 <li>
 Clear career development paths and opportunities within a global engineering ecosystem
 </li>
 <li>
 Access to advanced training and certifications in emerging technologies
 </li>
 <li>
 A diverse and collaborative culture that encourages innovation
 </li>
 </ul>
 
 
 
 
 
 About Capgemini
 
 
 
 
 
 
 Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Guided by its purpose of unleashing human energy through technology for an inclusive and sustainable future, the Group has 360,000 team members in more than 50 countries. With over 55 years of expertise, Capgemini supports clients across strategy, design, engineering, operations, and digital transformation&mdash;powered by cloud, data, AI, software, and digital engineering.
 
 
 
 
 
 
 Apply now!
 
 
 
 
</div>

Vendor Performance and NOC Operations Lead

noon

<div>
 
 
 Job Title:
 
 Operations Manager
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 
 About us
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for Operations Manager who can help us move even faster.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 Everyday Labs is our innovation engine. We build and test new ideas fast, from early concepts to real products used by customers. It&rsquo;s where we explore new technologies, launch new models and push the business forward. High ownership, fast cycles and a focus on what actually works.
 
 
 
 
 
 We&rsquo;re building Noon Business, a B2B marketplace that helps companies buy their recurring business supplies faster, cheaper, and with better control. Think of it as Noon&rsquo;s consumer engine applied to enterprise procurement.
 
 
 
 
 
 
 What You'll Do
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 
 As Operations Manager you will be responsible for designing and scaling the end-to-end operational backbone of the B2B marketplace. This role sits at the intersection of fulfillment, last mile logistics and customer experience, and will play a critical role in ensuring the platform can scale reliably and profitably. This is a hands-on, builder role with high ownership and direct impact on customer satisfaction and unit economics.
 
 
 
 
 <ul>
 <li>
 Build and own end-to-end operational workflows across order lifecycle: order capture, fulfillment, invoicing, returns, and after-sales
 </li>
 <li>
 Design operational processes for B2B-specific use cases such as bulk orders, RFQs, split deliveries, partial fulfillment, and credit customers
 </li>
 <li>
 Work closely with Product, Logistics, Finance, and Seller teams to translate business requirements into scalable operations
 </li>
 <li>
 Define and track core operational KPIs (OTIF, fill rates, cancellations, return rates, SLA adherence)
 </li>
 <li>
 Identify bottlenecks, failure points, and cost leakages, and drive continuous improvement
 </li>
 <li>
 Contribute actively to business decisions by grounding strategy in operational realities
 </li>
 </ul>
 
 
 
 
 
 What You'll Need
 
 
 <ul>
 <li>
 5-7 years of experience in operations, supply chain of a marketplace businesses.
 </li>
 <li>
 Experience handling complex order flows (B2B, enterprise, or large-scale ecommerce preferred).
 </li>
 <li>
 Strong understanding of operational KPIs and cost structures.
 </li>
 <li>
 Comfortable operating in ambiguous, fast-moving environments with high ownership.
 </li>
 </ul>
 
 
 
 
 
 Who'll Excel?
 
 
 <ul>
 <li>
 Operators who are comfortable building from scratch, not inheriting playbooks
 </li>
 <li>
 Strong systems thinkers who can simplify complex workflows
 </li>
 <li>
 Data-driven decision-makers who use metrics to guide action
 </li>
 <li>
 Leaders who are equally comfortable in the field and in review forums
 </li>
 </ul>
 
 
 
</div>

Operations Manager

People Dynamics

Leads all line maintenance operations at Riyadh hubEnsuring aircraft airworthiness, on-time departures, regulatory compliance, and efficient coordination of maintenance resources and personnel.Work Location: In person

Director-Maintenance Operations

FlyAkeed

<div>About FlyAkeed:
FlyAkeed is a leading online platform dedicated to simplifying the travel booking process for flights and hotels. Established in 2017 and headquartered in Riyadh, Saudi Arabia, we are committed to delivering an exceptional travel experience for our clients.
Highlights:
Current funding stage: Series A
Supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners. 
 
Role Definition
A Go-To-Market (GTM) Engineer is a hybrid technical and revenue-focused role that bridges Sales, Marketing, Growth, Revenue Operations, and Engineering. The role is responsible for designing, building, integrating, and automating the technical infrastructure that powers the buyer journey, from lead generation and data enrichment to AI-powered personalization, lead routing, pipeline management, and performance reporting. 
The GTM Engineer translates business requirements and growth strategies into scalable technical workflows that reduce manual work, improve data quality, accelerate sales execution, and drive repeatable revenue growth. 
Role Overview
We are looking for a highly technical and business-minded GTM Engineer to join FlyAkeed&rsquo;s Growth team in Riyadh. This role sits at the intersection of revenue strategy, data, automation, and systems architecture. You will be responsible for building and optimizing the technical engine behind FlyAkeed&rsquo;s go-to-market operations, including CRM workflows, enrichment systems, outbound campaigns, AI-driven personalization, lead scoring, reporting dashboards, and integrations across the sales and marketing tech stack. 
 
The ideal candidate is comfortable working with both commercial teams and technical tools. You should be able to understand sales and marketing needs, convert them into automated workflows, and continuously improve the systems that help FlyAkeed scale its revenue engine across Saudi Arabia and the GCC. 
Key Responsibilities:
GTM Systems &amp; Architecture<ul><li>
Design, build, integrate, and maintain FlyAkeed&rsquo;s GTM tech stack across CRM, marketing automation, outbound, enrichment, analytics, and sales productivity tools.</li><li>
Ensure seamless data flow between systems such as HubSpot, Clay, n8n, Make, Smartlead, Lemlist, analytics tools, and other revenue platforms.</li><li>
Translate business requirements from Sales, Marketing, Growth, and RevOps teams into scalable technical workflows.</li><li>
dentify system gaps, workflow inefficiencies, and manual processes that can be automated or improved. 
 
Workflow Automation</li></ul><ul><li>
Build and deploy automated workflows for lead capture, enrichment, scoring, qualification, routing, follow-up, and lifecycle management.</li><li>
Create automation logic to assign high-priority leads or accounts to the right sales team members in a timely and accurate manner.</li><li>
Automate repetitive sales and marketing operations to improve team productivity and execution speed.</li><li>
Maintain documentation of GTM workflows, system logic, and automation rules.
 
 
Lead Generation &amp; Outbound Operations</li></ul><ul><li>
Build and manage prospecting systems using tools such as Clay, LinkedIn Sales Navigator, enrichment platforms, and outbound sequencing tools.</li><li>
Support outbound campaign execution, including list building, segmentation, personalization workflows, sequencing, and performance tracking.</li><li>
Improve account prioritization, lead qualification, and campaign targeting based on data and market signals.</li><li>
Collaborate with Sales and Marketing teams to improve lead quality and conversion rates 
 
AI Implementation &amp; Personalization</li></ul><ul><li>
Design and implement AI-powered workflows to support account research, lead qualification, personalized outreach, sales enablement, and next-best-action recommendations.</li><li>
Configure AI and LLM-based tools to generate relevant company insights, prospect summaries, personalized messaging, and campaign support.</li><li>
Continuously test AI use cases that improve GTM efficiency, personalization, and sales productivity.</li></ul>
Data Management &amp; CRM Operations<ul><li>
Own CRM data hygiene, segmentation, deduplication, enrichment, validation rules, and lifecycle stage management.</li><li>
Ensure clean and reliable data across GTM systems to support accurate reporting and decision-making.</li><li>
Manage lead source tracking, UTM tracking, form capture, field mapping, and campaign attribution.</li><li>
Support data governance and improve consistency across sales and marketing operations.
 
 
Analytics, Reporting &amp; Experimentation</li></ul><ul><li>
Build dashboards and reports to track pipeline health, campaign performance, funnel conversion, lead quality, sales productivity, and revenue impact.</li><li>
Monitor GTM performance and identify opportunities to improve conversion rates across the buyer journey.</li><li>
Run experiments across outbound, lead scoring, personalization, routing, and campaign workflows.</li><li>
Provide insights and recommendations to support better GTM decision-making.</li></ul> 

Benefits 
<ul><li>
Minimum 3 years of hands-on experience in GTM Engineering, Revenue Operations, Marketing Operations, Sales Operations, Growth Operations, or a similar technical growth role.</li><li>
Strong experience with CRM platforms, preferably HubSpot.</li><li>
Hands-on experience with automation tools such as Clay, n8n, Make, Zapier, or similar platforms.</li><li>
Familiarity with outbound, enrichment, and prospecting tools such as Clay, Smartlead, Lemlist, or similar.</li><li>
Strong understanding of B2B sales funnels, lead generation, pipeline management, sales processes, and campaign operations.</li><li>
Ability to build workflows, manage data structures, clean datasets, and design segmentation logic.</li><li>
Strong data literacy with the ability to analyze funnel performance, campaign results, and pipeline metrics.</li><li>
Comfortable using AI tools and LLMs for research, personalization, automation, and productivity.</li><li>
Strong problem-solving skills with the ability to convert business needs into scalable technical systems.</li><li>
Good communication skills and ability to work cross-functionally with Sales, Marketing,Growth, RevOps, and Product teams.</li><li>
Based in or willing to relocate to Riyadh, Saudi Arabia.</li></ul></div>

GTM Specialist

Qiddiya Investment Company

<div>Qiddiya Investment Company is seeking a dynamic and experienced Commercial Director for City Operations (DEL 5) to drive the commercial strategy and execution for our city-wide operations. This leadership role requires a commercially astute professional to manage all commercial facets of city operations projects, ensuring alignment with Qiddiya&rsquo;s strategic goals and commitment to excellence.
The Commercial Director will lead contract negotiations, procurement, financial management, and risk mitigation activities across diverse operational areas. You will work closely with cross-functional teams to optimize commercial performance, maintain budgetary discipline, and foster strong relationships with partners and stakeholders.
Key Responsibilities<ul><li>
Lead the development and execution of commercial strategies for contracts related to Operations within Qiddiya</li><li>
Lead all post-contract commercial management across City Ops (variations, claims, compliance, performance)</li><li>
Define and execute contract renewal and cost optimization strategies across key service contracts</li><li>
Provide commercial insight on risks, commitments, and forecast impact, aligned within Commercial and Reporting and Finance</li><li>
Leading the implementation of the Service charge framework and model and costs recovery process across operating assets</li><li>
Act as commercial lead to City Ops leadership, supporting ExCom/MC decision-making and building team capability</li><li>
Provide mentorship and guidance to the commercial team, fostering a culture of excellence and continuous improvement</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Quantity Surveying, Business Administration, Construction Management, or a related field; advanced degree preferred.</li><li>
At least 12 years of progressive experience in commercial/contract management within the operations (O&amp;M, FM, utilities, city operations) or construction sectors.</li><li>
Professional accreditation such as MRICS or FRICS is highly desirable.</li><li>
Demonstrated experience in managing large-scale Operations with a focus on commercial contract negotiation and management.</li><li>
Strong analytical and problem-solving skills with attention to detail.</li><li>
Excellent communication, negotiation, and interpersonal skills to effectively engage with a diverse range of stakeholders.</li><li>
Proven leadership abilities with experience in developing and mentoring junior staff.</li><li>
Strong expertise in post-contract management (variations, claims, renewals, performance management).</li><li>
Exposure to service charge / cost recovery models highly desirable.</li></ul> 

Benefits 
Offering a comprehensive compensation and benefits package.</div>

Commercial Director - City Operations (DEL 5)

Explore 393+ Operations lead in Riyadh this July. Find roles across top companies and apply now to boost your career.

393 operations lead jobs In Riyadh

Operations Lead (Director)

Operations Lead (Director)

Vendor Performance and NOC Operations Lead

Operations Manager

Director-Maintenance Operations

GTM Specialist

Commercial Director - City Operations (DEL 5)