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information technology officer Jobs in Dubai

information technology officer

it operations manager

Alibaba Cloud

<div>
 
 This role offers work visa support and welcomes anyone willing to relocate to Dubai！
 
 
 
 
 
 
 Responsibility
 
 
 
 1. Responsible for the daily operation maintenance and service management of the computer room within the jurisdiction, balance the service quality, efficiency, cost and safety in combination with the actual situation of IDC, and continuously optimize and improve to support the business operations of the department;
 
 
 2. Responsible for responding to and handling Ali IDC risk events and emergency fault handling, and realizing controllable operation risks such as IDC changes and faults;
 
 
 3. Responsible for establishing efficient cooperative relations with local government departments and completing the compliance operation requirements assigned by government departments;
 
 
 4. Undertake on-site technical support for business equipment, understand business needs and network structure, and promote the implementation of operation projects between teams;
 
 
 5. Responsible for the talent echelon construction, capacity training, risk control, team culture construction, on-site operation and maintenance ecological team management and assessment of the IDC on-site operation and maintenance team;
 
 
 
 
 
 
 Qualifications
 
 
 
 1. Bachelor's degree in an Electrical or Mechanical engineering
 
 
 2. 3+ years experience in global large data center operation (10+MW) as team leader，management team with more than 15 people
 
 
 3. Deep knowledge of Data Center IT Operation
 
 
 4. Functional knowledge of cloud technologies and architectures, IT service delivery principles and best practices
 
 
 5. Highly driven, self-managed individual, greatly developed problem analysis and critical thinking experience
 
 
 6. Knowledge of data center construction procedure
 
 
 7. Ability to travel domestically and internationally as needed (25% to 50%+ at times)
 
 
 8. Must be familiar with Excel and PowerPoint
 
 
 9. Bilingual in Chinese is a must as the role needs to coordinate with the HQ in China.
 
</div>

IT Operations Manager, Data Center

Calvin James Recruitment

<div>
 
 The IT Manager is responsible for leading the planning, implementation, and maintenance of the organisation&rsquo;s technology infrastructure and systems. This role oversees IT operations, manages a team of professionals and supports business objectives through effective use of technology.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 IT Strategy &amp; Planning
 </li>
 <li>
 Develop and implement IT strategies aligned with organisational goals.
 </li>
 <li>
 Assess emerging technologies and recommend adoption to improve efficiency.
 </li>
 <li>
 Manage IT budgets, forecasts, and cost optimisation.
 </li>
 <li>
 IT Infrastructure &amp; Operations
 </li>
 <li>
 Oversee the installation, configuration, and maintenance of hardware, software, and networks.
 </li>
 <li>
 Ensure availability, performance, and reliability of IT systems.
 </li>
 <li>
 Manage data backup, disaster recovery, and business continuity plans.
 </li>
 <li>
 Team Leadership &amp; Vendor Management
 </li>
 <li>
 Lead, mentor, and develop IT staff to ensure high performance and skill growth.
 </li>
 <li>
 Collaborate with external vendors, service providers, and consultants.
 </li>
 <li>
 Negotiate and manage IT contracts, licenses, and service agreements.
 </li>
 <li>
 Security &amp; Compliance
 </li>
 <li>
 Ensure compliance with data protection, cybersecurity, and regulatory requirements.
 </li>
 <li>
 Monitor system security, identify vulnerabilities, and implement solutions.
 </li>
 <li>
 Establish IT policies, procedures, and best practices.
 </li>
 <li>
 User Support &amp; Training
 </li>
 <li>
 Provide technical support and guidance to end-users across the organisation.
 </li>
 <li>
 Drive user adoption of new systems and applications.
 </li>
 <li>
 Conduct IT training sessions for employees as needed.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Progressive IT experience, including 3&ndash;5 years in a managerial or supervisory role.
 </li>
 <li>
 Experience with ERP systems
 </li>
 <li>
 Excellent leadership, communication, and problem-solving skills.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 </li>
 </ul>
</div>

Head of Information Technology

Cobone

Responsible for end-to-end IT operations, infrastructure, and security, ensuring reliable systems, cloud scalability, and business continuity. Owns AWS cloud architecture, IT policies, vendor contracts, end-user support, and compliance.Key Areas:<ul><li>Manage AWS infra (design, security, backups, cost control).</li><li>Lead IT operations (SLAs, Intune, patching, Wi-Fi, VPN, PABX, asset mgmt).</li><li>Ensure IT security (IAM, RBAC, endpoint, firewall, WAF, DR).</li><li>Administer productivity and business apps (Workspace, M365, Zoho, finance/HR systems).</li><li>Support marketing/sales tools (email, SMS, analytics integrations).</li><li>Oversee vendor contracts, renewals, IT budgeting.</li><li>Enforce IT compliance, data privacy, and audit readiness.</li></ul>Core ResponsibilitiesIT Operations &amp; Infrastructure<ul><li>System uptime, monitoring, patching, backup, disaster recovery, business continuity.</li><li>Vendor management, IT budgeting, procurement.</li><li>L1&ndash;L3 escalation and SLA enforcement.</li></ul>Cloud &amp; Security<ul><li>AWS design/operations (EC2, S3, VPC, IAM, Route 53, CloudFront, scaling, security).</li><li>Cloudflare administration (WAF, SSL/TLS, DNS).</li><li>Endpoint security (Bitdefender, CrowdStrike, Sophos).</li><li>Role-based access controls (RBAC) across tools.</li></ul>Device &amp; User Management<ul><li>Microsoft Intune (MDM, patching, software deployment).</li><li>Device onboarding, Wi-Fi access, VPN, printers, biometric attendance systems.</li></ul>Applications &amp; Productivity Suites<ul><li>Google Workspace, Microsoft 365, Zoho admin.</li><li>Support for finance/HR applications (on Windows servers).</li><li>PABX solutions (Grandstream).</li><li>Survey/marketing/email tools (Mailchimp, SES, Twilio, Mandrill, etc.).</li></ul>Marketing/Business Integrations<ul><li>Twilio/SMS providers integration.</li><li>Marketing platform automation (Google Ads, Meta Ads).</li><li>Zoho Desk &amp; SalesIQ for support.</li></ul>Compliance &amp; Governance<ul><li>Licensing, software audits.</li><li>Data privacy regulations.</li><li>IT policies and reporting (invoices, VAT filing support).</li></ul>Job Types: Full-time, PermanentPay: AED7,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>What is your visa status?</li></ul>

IT Manager

Atlantis dubai

<div></div><div><div><h3 class="jobSectionHeader">Job Summary</h3>

Responsible for the overall IT PMO strategy and its alignment to IT strategy and business strategy. Owns the IT project management process and responsible for process improvements. Manage the IT Projects Portfolio by ensuring project governance across all IT projects. Review programs/projects with respect to compliance to Kerzner IT Project Management Framework, project risk management project resource management. Overall responsible for IT projects portfolio success with respect to time, scope and budget.
<h3 class="jobSectionHeader">
Key Duties and Responsibilities</h3>
<ul><li>Strategize and formulate project management standards for IT. Incorporate best practices to Atlantis IT project management framework to improve effectiveness &amp; governance of IT project management.</li>
<li>Own and manage the IT project management process. Carry out identified process improvements to achieve the desired process maturity levels as per COBIT and PMI guidelines. Ensure that project management process measures are measured, reported and improved on an on-going basis.</li>
<li>Strategize, formulate and implement methodologies for IT project valuation based on best practice IT governance frameworks such as VAL-IT.</li>
<li>Ensure project governance by measuring compliance to IT project management framework and weekly IT PMO reviews.</li>
<li>Enforce project change management and control via compliance to ITPMF.</li>
<li>Chair the IT projects committee (ITPC). Ensure project progress, risks and issues are escalated for discussion to the appropriate organizational committees for resolution (ITPC/ITRC etc).</li>
<li>Provide project management guidance &amp; support IT project managers with respect to project management best practices, project management framework, tools &amp; techniques.</li>
<li>Manage the Enterprise Project Management environment to ensure availability of standard project management tools &amp; templates to the Atlantis IT project community (Microsoft Project Server).</li>
<li>Mentor and develop ITPMO team members.</li>
<li>Any other duties as may reasonably be requested by the management.</li>
<li>Ensure quarterly and annual reporting of IT project portfolio progress reporting.</li>
<li>Establishing, administering and maintaining software and hardware installations that provides IT services to all Departments across both hotels, driving the IT Operations team to achieve operational efficiencies, liaising with department heads to gather requirements and determining deliverables according to business expectations.</li>
<li>Successful pre-opening implementation of business solutions and systems to support an integrated hotel campus.</li>
<li>Managing Vendor/Partner relations for technology supplies and project implementations, as well as interfacing with the business units until project completion. Ensuring Vendor/Partners comply with SLAs in terms of timeframes, deliverables, compliance and performance metrics.</li>
<li>Defining performance objectives for IT Operation teams, providing guidance and coaching.</li>
<li>In alignment with IT management ensure colleague engagement is front and center enabling continuous improvement.</li>
<li>Provide leadership to the team, guide and manage career development.</li>
<li>Maintain IT Security Policies and Procedures in accordance with Kerzner&rsquo;s global IT Security baseline standards, ensure re-enforcement by the IT Operations team.</li>
<li>Liaising with IT VP, GM, Procurement and Departmental Heads to ensure Business/IT strategic alignment.</li>
<li>Provide guidance and assistance in creating and maintaining the yearly IT Budget for both The Royal Atlantis and Atlantis The Palm hotels.</li>
<li>Drive innovation and new IT business opportunities to further develop operational efficiencies across the resort campus, where applicable leverage economies of scale to reduce operator friction and save costs.</li>
<li>Formulation of relevant RFPs for expansion/upgrade/maintenance/replacement of IT systems and business solutions.</li>
<li>Providing advice on vendor/partner selection and driving decision based on what is financially and operationally best for the business.</li>
<li>Contributing to the reduction of operational cost by automating processes, managing IT expenditure and optimizing usage of current infrastructure.</li>
<li>Ensuring policies, standards, documentation, schematic diagrams are in place to implement, monitor, and maintain business solutions in accordance with governance and compliance best practices.</li>
<li>Ensuring all Kerzner IT standards, Policies and Procedures are adhered to, maintain best practices when it comes to application governance and PCI compliance.</li>
<li>Act as IT subject matter expert on all line of business applications, utilizing best practices, provide technical and governance guidance to other IT team members. Lead, influence, facilitate and educate IT members on continuous improvement opportunities.</li>
<li>Maintain, and develop comprehensive documentation of all software standards, software assets, contracts and hardware assets as well as system configurations</li>
<li>Coach, mentor, motivate and supervise IT team members and contractors, and influence them to take positive action and accountability for their assigned work.</li>
<li>Actively develops the team, identifies skills gaps and works with them to gain confidence, knowledge, and expertise. Works closely with colleagues to ensure a development path is outlined. Implements succession planning measures to ensure skills and knowledge are shared and internal resources are ready for the next step.</li>
<li>Conducts root cause analysis and trend analysis in relation to incidents and service requests, work closely with IT peers to develop solutions, assumes the role of Problem Manager.</li>
<li>Uses effective communication to inform stakeholders on an ongoing basis of IT updates</li>
<li>Builds and fosters internal and external relationships to drive IT initiatives forward</li>
<li>Prepare and report to VP-IT all IT related KPI&rsquo;s</li>
<li>Provide Management and related support to other areas within the IT Department</li>
<li>Effectively communicate IT service delivery metrics to team members and stakeholders in a timely and clear fashion</li>
<li>Research and select best in its field IT Hospitality Hardware/Software to minimize risk and increase efficiency and speed.</li>
<li>Contribute to the Strategic planning of IT for Atlantis The Palm and The Royal Atlantis</li>
</ul><h3 class="jobSectionHeader">Skills, Experience &amp; Educational Requirements</h3>
<ul><li>Strong knowledge and practical experience of application support across hospitality solutions and integrations. (Opera PMS, Simphony, HotSOS, HSIA etc..). Hands on knowledge of Microsoft products and platforms Office 365, Microsoft Windows server and desktop technologies, Active Directory, SCCM, SolarWinds. MCSE Certification or equivalent.</li>
<li>Strong technical skills with the ability to troubleshoot</li>
<li>Thorough understanding of IT security concepts and principles</li>
<li>ITIL and ITSM practical experience and knowledge</li>
<li>BA in computer science or related field</li>
<li>Strong interpersonal and communication skills</li>
<li>Strong transformational leadership skill</li>
<li>Strong organizational skills</li>
<li>Strong administrative abilities</li>
<li>Has previously worked in large scale dynamic environments</li>
<li>Ability to work under pressure, manage ambiguity, change, and time constraints</li></ul></div></div>
 <div></div><ul><li>Company: Atlantis Dubai</li> <div></div><li>Employment Type: Full Time</li> <div></div><li>Education Level: Bachelor</li> <div></div><li>Gender: Mixed</li> <div></div><li>Job Type: IT</li></ul>

Director, Information Technology - PMO

First Point Group

<div>
 
 FPG is representing a
 
 Tier-1 Systems Integration
 
 firm recognized for spearheading some of the UAE&rsquo;s most high-profile Digital Infrastructure, Cloud, and Cybersecurity initiatives.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 This role focuses on overseeing the seamless delivery and post-implementation support of infrastructure, security, and middleware technology projects. The ideal candidate brings hands-on experience managing complex IT environments, leading technical teams, and driving continuous service improvement across enterprise clients.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Manage end-to-end delivery
 
 of software and technology solutions, including security and integration projects, across multiple vendors (e.g., Cisco, Microsoft, IBM, Oracle).
 </li>
 <li>
 
 Lead, mentor, and scale high-performing cross-functional teams
 
 spanning technology solutions, middleware, and cybersecurity domains, overseeing approximately
 
 100 employees
 
 , including direct reports from the PMO Head (40 staff) and Implementation Manager (60 staff).
 </li>
 <li>
 
 Take full ownership of the Services business
 
 within the Technology vertical, driving both technical excellence and operational performance.
 </li>
 <li>
 Define KPIs, track team performance, and foster a
 
 culture of ownership, accountability, and continuous improvement
 
 .
 </li>
 <li>
 Build and maintain strong partnerships with OEM vendors, aligning delivery with their evolving product capabilities and leveraging their support channels.
 </li>
 <li>
 Identify emerging technologies through OEM collaboration and drive internal enablement and adoption.
 </li>
 <li>
 Drive
 
 operational excellence
 
 by optimizing delivery processes, implementing automation, and deploying tools to improve service delivery efficiency and scalability.
 </li>
 <li>
 Maintain
 
 cost control
 
 , effective resource planning, budget ownership, and P&amp;L accountability.
 </li>
 <li>
 Act as an escalation point for complex technical delivery and support issues, ensuring swift resolution.
 </li>
 <li>
 Ensure compliance with enterprise security standards, customer contracts, and regulatory frameworks.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 Minimum 10 years of experience
 
 in software delivery, technology solutions, and/or operations, with a proven track record of leading
 
 large delivery teams
 
 and successfully managing complex implementation projects.
 </li>
 <li>
 Experience managing
 
 teams of 100+ staff
 
 , including direct and dotted-line reports across multiple regions.
 </li>
 <li>
 Background in UAE based
 
 software delivery or implementation-focused organisations
 
 </li>
 <li>
 Strong leadership skills with the ability to
 
 manage diverse technical teams while driving business results
 
 .
 </li>
 <li>
 Proven experience in
 
 multi-vendor project delivery
 
 , vendor relationship management, and SLA/KPI oversight.
 </li>
 <li>
 Deep understanding of software development, implementation best practices, IT service delivery, and emerging technology trends.
 </li>
 <li>
 Excellent
 
 communication, stakeholder management, and commercial acumen
 
 , including budget and P&amp;L responsibility.
 </li>
 <li>
 UAE market experience preferred; regional knowledge is a plus.
 </li>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or related technical field.
 </li>
 <li>
 Must be an
 
 Arabic or French speaker
 
 .
 </li>
 </ul>
 
 
 
 
 
 Preferred Candidate Profile:
 
 
 
 
 
 <ul>
 <li>
 Dynamic, hands-on leader, with up-to-date knowledge of software development practices, aligned with companies succession planning and leadership expectations.
 </li>
 </ul>
 
 
 
 
 If you meet the outlined criteria and are interested in exploring this opportunity, please share your updated CV with me at
 
 goflaherty@firstpointgroup.com
 
 , ensuring your relevant experience is clearly highlighted.
 
 
 
 
 
 
 
 Kindly note that only shortlisted candidates will be contacted.
 
 
 
 
 
</div>

Lead Technology Services Manager

Parker Connect

<div>
 
 1. Job Purpose
 
 
 Lead the strategic direction, innovation, and operational excellence of the IT function. Drive the modernization of infrastructure, digital workflows, data analytics, and enterprise systems (especially SAP), ensuring IT acts as a value-adding business partner across all departments.
 
 
 2. Key Responsibilities
 
 
 IT Strategy &amp; Vision
 
 <ul>
 <li>
 - Define and lead the IT roadmap aligned with business objectives, focusing on operational efficiency, automation, and data-driven decision making.
 </li>
 <li>
 - Integrate IT into strategic planning cycles to transform technology into a competitive advantage.
 </li>
 </ul>
 
 People Leadership &amp; Development
 
 <ul>
 <li>
 - Build, lead, and upskill a collaborative IT team that is customer-oriented, agile, and accountable.
 </li>
 <li>
 - Develop and implement career paths, technical mentorship, and succession planning to build a resilient IT function.
 </li>
 </ul>
 
 Enterprise Systems (SAP &amp; Digital Tools)
 
 <ul>
 <li>
 - Oversee the health and performance of SAP ECC (especially FICO, SD, MM, PP) and its integration with internal and third-party systems.
 </li>
 <li>
 - Support the transition toward intelligent automation (e.g., IBM CP4BA or equivalent) and digital workflows across departments.
 </li>
 <li>
 - Govern SAP Transport Management System (TMS), configuration change controls, and release cycles.
 </li>
 </ul>
 
 Business Intelligence &amp; Data Enablement
 
 <ul>
 <li>
 - Partner with business and finance leads to deliver actionable dashboards, KPIs, and predictive insights using tools such as Power BI, SAP BI, or alternatives.
 </li>
 <li>
 - Enable self-service reporting, ensuring data security, consistency, and performance.
 </li>
 </ul>
 
 Cybersecurity &amp; Compliance
 
 <ul>
 <li>
 - Own the development and implementation of cybersecurity policies, including access control, endpoint protection, backups, disaster recovery, and incident response.
 </li>
 <li>
 - Prepare and support internal/external IT audits and enforce best-practice security frameworks (ISO 27001, NIST, etc.).
 </li>
 </ul>
 
 IT Operations &amp; Infrastructure
 
 <ul>
 <li>
 - Oversee IT support services, network and server infrastructure (on-prem &amp; cloud), backup systems, and endpoint lifecycle.
 </li>
 <li>
 - Manage ITSM processes, SLAs, and user satisfaction programs.
 </li>
 </ul>
 
 Project Management &amp; Transformation Delivery
 
 <ul>
 <li>
 - Drive the planning and execution of strategic IT projects across departments.
 </li>
 <li>
 - Manage external vendors and consultants, ensuring delivery meets agreed scope, timeline, cost, and quality.
 </li>
 </ul>
 
 Vendor &amp; Budget Management
 
 <ul>
 <li>
 - Define vendor selection strategy, negotiate contracts, monitor SLAs, and lead performance scoring.
 </li>
 <li>
 - Lead annual IT budgeting process, ensuring cost optimization and investment in scalable technologies.
 </li>
 </ul>
 
 Change Management &amp; Stakeholder Communication
 
 <ul>
 <li>
 - Act as a strategic partner to senior leadership, driving technology adoption and organizational readiness.
 </li>
 <li>
 - Promote transparent communication of IT priorities, risks, and success metrics.
 </li>
 </ul>
 
 3. Qualifications &amp; Skills
 
 
 
 
 
 Bachelor's in Computer Science, Information Systems, or Engineering (Master&rsquo;s is a plus)
 
 
 Experience
 
 
 10+ years in enterprise IT, with at least 3 years in a leadership role managing SAP environments and digital transformation
 
 
 Languages
 
 
 Fluent Arabic &amp; English
 
 
 Certifications
 
 
 ITIL, PMP, or SAP Certification preferred; ISO 27001 or cybersecurity-related certs a plus
 
 
 4. Competencies
 
 <ul>
 <li>
 - Strategic Thinking: Sees the big picture and builds long-term plans aligned with business vision.
 </li>
 <li>
 - Execution Excellence: Operates with discipline, agility, and accountability.
 </li>
 <li>
 - Business Partnering: Understands commercial needs and tailors IT to business drivers.
 </li>
 <li>
 - Team Builder: Fosters ownership, coaching, and growth across the IT team.
 </li>
 <li>
 - Change Leader: Embraces disruption and leads cultural transformation.
 </li>
 <li>
 - Digital Curiosity: Stays updated with emerging technologies and practical innovation.
 </li>
 </ul>
 
 
</div>

Senior Information Technology Manager

ARN Innovation Technology LLC Dubai

Roles and Responsibilities;Administrative &amp; Office Operations<ul><li>Oversee day-to-day office operations to ensure smooth workflow.</li><li>Manage office supplies, IT equipment, and inventory.</li><li>Supervise facility management including maintenance, cleanliness, and safety.</li><li>Implement and maintain office policies, procedures, and standards.</li><li>Coordinate with vendors, service providers, and landlords..</li></ul>IT &amp; Communication Support<ul><li>Liaise with IT support teams to ensure smooth functioning of office systems.</li><li>Manage communication systems, internet, and software tools required for daily operations.</li><li>Ensure data security protocols and confidentiality in office operations.</li></ul>Management &amp; Coordination<ul><li>Support senior management with scheduling, travel arrangements, and meetings.</li><li>Prepare reports, presentations, and documentation as required.</li><li>Coordinate internal and external communications.</li><li>Act as a bridge between departments for smooth collaboration.</li></ul>Leadership &amp; Supervision<ul><li>Supervise administrative staff and delegate tasks effectively.</li><li>Monitor office performance and recommend process improvements.</li><li>Maintain a positive, professional, and productive office environment.</li><li>Coordinate with accounts/finance team for invoices, payments, and audits.</li><li>Ensure compliance with company policies and UAE labour laws (if based in UAE).</li><li>Maintain contracts, legal documents, and renewals (trade license, insurance, etc.).</li></ul>Requirements;<ul><li>Minimum 2 years of experience as an office manager or Team leader in an IT industry is required.</li><li>Minimum Bachelor's degree required</li><li>Should be available in Dubai for interview</li></ul>Job Types: Full-time, PermanentPay: AED4,500.00 - AED5,000.00 per monthExperience:<ul><li>office manager: 2 years (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Office Manager

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