operations manager Jobs in Dubai United Arab Emirates

operations manager

operation manager Jobs in Dubai United Arab Emirates

operation manager

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operations executive

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it specialist Jobs in Dubai United Arab Emirates

it specialist

it operations specialist

Nahdi Medical Co.

<p>Act as the first level of IT technical support to Nahdi users in UAE Warehouse, Office, and Pharmacies regarding the hardware, software and inftrastructure to facilitate Nahdi s operations, maintain all the hardware devices and the software, and ensure standardization.</p><p><b>Accountabilities:</b></p><p><b>Hardware &amp; Software Issues/Requests:</b></p><ul><li>Receive Nahdi users  software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.</li><li>Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.</li><li>Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.</li><li>Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.</li><li>Escalate and Report un-resolved issues to the POS Supervisor until resolved.</li><li>Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.</li><li>Install and maintain POS printers and accessories.</li><li>Conducting regular visits as a preventive action.</li></ul><p><b>New Hires:</b></p><ul><li>Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.</li></ul><p><b>Hardware &amp; Software:</b></p><ul><li>Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form  to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.</li><li>Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.</li><li>Maintain the users  software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.</li></ul><p><b>Infrastructure:</b></p><ul><li>Manages network &amp; communication issues of the data center Operations</li><li>Troubleshoot network problems when occurred and prepare incident reports</li><li>Implement approved network security policies and procedures</li><li>Monitor network for any un-usual activity</li></ul><p><b>Trends &amp; Technologies:</b></p><ul><li>Keep up-to-date with new trends and technologies in IT field</li></ul><p><b>Work Environment:</b></p><ul><li>Indoors : 100%</li><li>Working Days : 5 Working Days</li><li>Days off : 2 Days Off</li><li>Working Hours : 8:00 AM 6:00 PM (1 hour break) (on call)</li></ul>

IT Operations Support Specialist

Nahdi

<p>Receive Nahdi users  software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.</p>
<p>Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.</p>
<p>Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.</p>
<p>Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.</p>
<p>Escalate and Report un-resolved issues to the POS Supervisor until resolved.</p>
<p>Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.</p>
<p>Install and maintain POS printers and accessories.</p>
<p>Conducting regular visits as a preventive action.</p>
<p>Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.</p>
<p>Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form  to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.</p>
<p>Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.</p>
<p>Maintain the users  software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.</p>
<p>Manages network &amp; communication issues of the data center Operations</p>
<p>Troubleshoot network problems when occurred and prepare incident reports</p>
<p>Implement approved network security policies and procedures</p>
<p>Monitor network for any un-usual activity</p>
<p>Keep up-to-date with new trends and technologies in IT field br&gt;</p>

Road and Transport, RTA Dubai

<p><b>Position Overview</b></p>
<p>The Roads and Transport Authority (RTA) in Dubai is seeking an Operations Control Center Specialist to monitor and govern the performance of operational control centers (OCCs) across the city s transportation network. The role involves overseeing EC3 systems, coordinating emergency responses, ensuring compliance with approved procedures, and preparing detailed reports on performance, incidents, and service availability. This position requires strong analytical skills, technical expertise, and the ability to work in a 24/7 operational environment.</p>
<p><b>Core Duties</b></p>
<ul>
<li>Operate and monitor EC3 systems linked to OCCs across Dubai s transport network</li>
<li>Implement contingency plans and drills, documenting challenges and recommendations</li>
<li>Receive emergency calls, coordinate with the Operations Room, and record actions in IMMCS</li>
<li>Manage event notifications, observations, and escalation procedures within EC3 systems</li>
<li>Conduct workshops and training on approved procedures and systems for OCC staff</li>
<li>Prepare daily reports including Post-Peak, Incident, and Performance Reports</li>
<li>Ensure readiness of technical systems in control rooms and backup OCCs, reporting to supervisors</li>
<li>Operate Mobile Command Vehicles (MCV) during emergencies and major events</li>
<li>Monitor and govern operations across traffic, metro, bus, tram, taxi, and marine OCCs to ensure service continuity and immediate escalation during disruptions</li>
<li>Analyze operational data including ridership, travel times, and performance metrics, preparing detailed reports and forecasts</li>
<li>Ensure compliance with KHDA, UAE laws, and RTA s Emergency and Crisis Management framework</li>
<li>Coordinate with internal teams and external stakeholders to accelerate recovery during weather events or disruptions</li>
<li>Support decision-makers in Gold and Silver Command Control Rooms during crises</li>
</ul>

Operations Control Center Specialist

Odoo

<div><div>Administration / Administration
</div><div><div><div><div><i>501, Building A1-A2, Dubai South Business Park, Dubai DU, Verenigde Arabische Emiraten</i></div></div></div></div><div></div><div><br>
</div><div></div><div><div><div><div><div><p>We are seeking a skilled and motivated System Administrator with a strong background in network engineering, server management, and VoIP systems. The ideal candidate will be responsible for maintaining, securing, and optimizing our network and server infrastructure, while also supporting deployment and day-to-day IT operations.</p>
</div></div></div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3><h4 class="jobSectionHeader"><b>
1. Network Administration &amp; Security</b></h4>
Configure, manage, and troubleshoot firewalls (OPNsense, pfSense)<ul><li>.</li>
Maintain and optimize LAN/WAN networks, including routing, VLANs, and VPNs<li>.</li>
Oversee wireless networks including Access Points, controllers, and switches<li>.</li>
Monitor network performance and implement improvements to ensure high availability<li>.</li>
Manage IP addressing, DNS, DHCP, and NAT configurations<li>.</li>
Ensure network security through firewall rules, intrusion prevention, and updates<li>.</li></ul></div><div><div>
<h4 class="jobSectionHeader"><b>2. Server &amp; Systems Management</b></h4>
Install, configure, and maintain Linux-based servers (Ubuntu, CentOS, Debian)<ul><li>.</li>
Manage server deployments, backups, and user access controls<li>.</li>
Oversee application hosting, web servers (Apache/Nginx), and database servers (MySQL/PostgreSQL)<li>.</li></ul><h4 class="jobSectionHeader"><b>
3. VoIP &amp; Communication Systems</b></h4>
Set up, configure, and maintain Asterisk or FreePBX servers<ul><li>.</li>
Manage SIP trunking, extensions, call routing, and IVR configurations<li>.</li>
Monitor call quality, troubleshoot VoIP-related issues, and optimize performance<li>.</li></ul><h4 class="jobSectionHeader"><b>
4. IT Operations &amp; Support</b></h4>
Provide technical support for internal teams and resolve network/server issues<ul><li>.</li>
Manage user accounts, permissions, and security policies<li>.</li>
Maintain documentation for system configurations and procedures<li>.</li></ul><h4 class="jobSectionHeader"><b>
5. Administrative &amp; Management Skills</b></h4>
Proficiency in Excel / Google Sheets for data management and reporting<ul><li>.</li>
Ability to plan, prioritize, and manage multiple tasks effectively<li>.</li>
Coordinate with management and vendors for IT-related projects and support<li>.</li>
Capable of learning new technologies quickly and adapting to dynamic environments<li>.</li></ul></div></div><br>
</div></div></div></div></div><p></p><br>
<div><div><br>
<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Required Skills &amp; Qualifications:</b></h3>
Strong understanding of networking fundamentals (TCP/IP, routing, NAT, DNS, DHCP)<ul><li>.</li>
Hands-on experience with firewalls, Access Points, and network hardware<li>.</li>
Proficiency in Linux system administration and server hosting<li>.</li>
Experience with Asterisk/FreePBX or similar VoIP systems<li>.</li>
Basic knowledge of scripting (Bash/Python) for automation<li>.</li>
Strong communication skills in<li> <b>English</b> and <b>Urdu</b>.</li>
Problem-solving mindset with the ability to work independently or in a team<li>.</li></ul></div></div></div></div>
</div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Personality &amp; Work Ethic:</b></h3><br>
<p></p>
Detail-oriented, organized, and responsible<ul><li>.</li>
Eager to learn and grow with new technologies<li>.</li>
Capable of handling tasks independently and managing priorities effectively<li>.</li>
Strong sense of accountability and ownership over assigned systems<li>.</li></ul></div></div></div>
</div></div></div></div></div><div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>What's </b><b>great</b><b> in the job?</b></h2>
</div><p><b>Get ready for some serious responsibilities</b> and the freedom to shine in a rapidly evolving company. You'll be part of an awesome team in a friendly and open work culture.</p>
<p><b>Expect diversity in your projects,</b> giving you a chance to dive into various business industries and broaden your horizons. And here's the cherry on top: you'll get two weeks of intensive functional training, culminating in a shiny certification.</p><br>
<p></p><br>
<p>Download Guidebook</p>
</div><div><div>Must read!</div></div></div></div></div></div></div>

System Administrator

KitchenPark

IT Operations Administrator - Technology, KitchenPark - Dubai <p>We are looking for an IT Operations Administrator to join our team in Dubai, UAE. The role involves supporting our IT systems, networks, and devices, ensuring smooth day-to-day operations and security compliance.</p><p><b>Who we are</b></p><p>KitchenPark helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.</p><p>We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in. Every time we launch a new facility we create jobs in that neighborhood, and we're proud to provide a wide range of cuisines and options for healthy food at an affordable price.</p><p><b>What you'll do</b></p><ul><li>Respond to first and second-level requests and issues related to workstation hardware and software, network connectivity, and audio, video, and web conferencing systems.</li><li>Review diagnostics and assess the functionality and efficiency of systems.</li><li>Implement and monitor security measures, certificates, and company compliance with requirements.</li><li>Onboards new employees, creates accounts, and configures hardware and software for those employees, assists in the training and orientation of new staff in the use of hardware and software.</li><li>Actively responds to Service Desk tickets, incoming calls, and/or emails, and escalates end user help requests within established Service Level Agreements.</li><li>Accurately documents instances of hardware failure, repair, installation, and removal by recording service desk problem-solving responses.</li><li>Basic administration of software and service licensing, including SaaS applications, O365, Teams, Jira, Google Workspace, Jira/Confluence, Zoom, and Slack. Procure and deploy Windows workstations.</li><li>Support and maintain LAN/WiFi, MDM, EDR, and other related technologies to secure IT assets and perform hardware and software system configuration, maintenance, upgrades, and troubleshooting of workstations, laptops, mobile devices, and printers.</li><li>Set up and support AV for conference rooms and high-profile presentations. Familiarity with audio mixers, microphones, camera management, and configuring meeting and webinar settings.</li></ul><p><b>What we're looking for</b></p><ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT support, system administration, or IT operations.</li><li>Strong knowledge of Windows and macOS operating systems, hardware setup, and troubleshooting.</li><li>Experience with Microsoft 365 or Google Workspace and ticketing systems such as Jira, Confluence, Zoom, and Slack administration.</li><li>Familiarity with networking fundamentals (LAN/WiFi, routers, switches, VPNs) and endpoint management tools (MDM, EDR).</li><li>Understanding of IT security practices, certificates, and compliance requirements.</li><li>Experience supporting audio-visual systems for meetings, webinars, and live events.</li><li>Excellent problem-solving, communication, and customer service skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Fluency in English is a must.</li></ul><p><b>What else you need to know</b></p><p>This role is based in our Dubai, Internet City office location. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together.</p>

IT Operations Administrator - Technology, KitchenPark - Dubai

Star Bridge Logistic LLC

<p><b>IT and Technology Specialist</b></p><p><br></p><p>Manage and enhance our IT systems and logistics technology.Implement data analytics solutions to improve operations and decision-making.Ensure the security and reliability of our IT infrastructure.</p>

IT and Technology Specialist

BlackStone eIT

<p>BlackStone eIT is seeking a motivated and knowledgeable <strong>IT Support Specialist</strong> to enhance our technical support team. In this role, you will provide critical IT assistance to our employees and clients, ensuring that all technology-related issues are addressed efficiently and effectively. Your contributions will play an essential role in maintaining our company's operations and supporting our commitment to excellent service delivery.</p> Key Responsibilities <ul> <li>Assist users with troubleshooting technical problems related to hardware, software, and network systems.</li> <li>Respond to support requests via phone, email, and in-person, ensuring a prompt and professional service experience.</li> <li>Document and track support incidents and their resolutions in the ticketing system to ensure a smooth workflow.</li> <li>Install, configure, and maintain IT equipment such as PCs, printers, and mobile devices.</li> <li>Provide user training and support on various systems and applications as necessary.</li> <li>Collaborate with team members to resolve complex issues and improve support processes.</li> <li>Stay current with emerging technology trends to ensure effective support and recommendations.</li> <li>Participate in IT projects to enhance system capabilities and operations.</li> </ul>

It support

Explore 6973+ It operations specialist in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

6973 it operations specialist jobs IN Dubai United Arab Emirates

IT Operations Support Specialist

IT Operations Support Specialist

Operations Control Center Specialist

System Administrator

IT Operations Administrator - Technology, KitchenPark - Dubai

IT and Technology Specialist

It support