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customer service and sales coordinator

it project coordinator / business analyst Jobs in Bahrain

it project manager

it project senior analyst - assistant vice president Jobs in Bahrain

it project coordinator business analyst

Klystron Global

Job SummaryWe are looking for a dynamic and detail-oriented IT Project Coordinator / Business Analyst with 4&ndash;5 years of experience to support the delivery of IT and digital transformation projects, including self-service kiosk solutions and integrated systems.The ideal candidate will act as a bridge between business stakeholders and technical teams, with strong experience in requirement gathering, API integrations, and system testing. This role requires hands-on involvement in project coordination, documentation, and validation of technical solutions.Key ResponsibilitiesBusiness Analysis<ul><li>Gather, analyze, and document business and functional requirements</li><li>Prepare BRD, SRS, use cases, and process workflows</li><li>Perform gap analysis and propose optimized solutions</li><li>Translate business needs into clear technical requirements</li></ul>Project Coordination<ul><li>Coordinate with development, QA, UI/UX, and external vendors</li><li>Track project timelines, milestones, and deliverables</li><li>Conduct regular project status meetings and follow-ups</li><li>Ensure smooth communication across all stakeholders</li></ul>API Integration &amp; Testing<ul><li>Understand and document API requirements and integration flows</li><li>Collaborate with developers on RESTful API integrations</li><li>Perform API testing using tools like Postman</li><li>Validate request/response structures, authentication, and error handling</li><li>Troubleshoot integration issues and coordinate fixes with technical teams</li></ul>System Implementation &amp; Testing<ul><li>Support system implementation and configuration activities</li><li>Plan and execute UAT (User Acceptance Testing) with business users</li><li>Prepare test cases, test scenarios, and validation reports</li><li>Ensure all business requirements are met before go-live</li></ul>Stakeholder Management<ul><li>Act as a liaison between business users and technical teams</li><li>Communicate project progress, risks, and issues clearly</li><li>Ensure alignment between delivered solutions and business expectations</li></ul>Self-Service Kiosk Solutions<ul><li>Work on projects involving self-service kiosks across industries (banking, healthcare, government, retail, etc.)</li><li>Gather functional requirements for kiosk workflows (e.g., onboarding, transactions, service requests)</li><li>Coordinate hardware and software integration requirements</li></ul>Quality &amp; Process Improvement<ul><li>Identify areas for process optimization and system enhancements</li><li>Ensure proper documentation and version control of project artifacts</li><li>Support issue tracking and resolution during implementation</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>4&ndash;5 years of experience in IT Project Coordination / Business Analysis</li><li>Strong understanding of SDLC and project delivery lifecycle</li><li>Hands-on experience with API concepts (REST, JSON, authentication)</li><li>Experience in API testing using Postman or similar tools</li><li>Strong documentation skills (BRD, SRS, workflows)</li><li>Excellent communication and stakeholder management skills</li></ul>Preferred Skills<ul><li>Experience in digital transformation or kiosk-based solutions</li><li>Familiarity with Agile/Scrum methodologies</li><li>Basic knowledge of SQL, integrations, or middleware systems</li><li>Exposure to UI/UX concepts and user journey mapping</li></ul>Key Competencies<ul><li>Analytical thinking</li><li>Problem-solving ability</li><li>Attention to detail</li><li>Strong coordination and organizational skills</li><li>Ability to manage multiple projects simultaneously</li></ul>What We Offer<ul><li>Opportunity to work on innovative digital and kiosk-based solutions</li><li>Exposure to multi-industry projects</li><li>Collaborative and fast-paced work environment</li><li>Career growth and learning opportunities</li></ul>Job Types: Full-time, PermanentPay: BD400.000 - BD600.000 per monthWork Location: In person

IT Project Coordinator / Business Analyst

Citi

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The IT Project Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines.
 </li>
 <li>
 Verifies project team adherence to control and risk implementations as well as standards and process changes.
 </li>
 <li>
 Determines scope and impact of project risks and issues; raises and resolves issues.
 </li>
 <li>
 Applies good understanding of concepts and procedures within own IT project leadership area to resolve issues.
 </li>
 <li>
 Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.
 </li>
 <li>
 Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
 </li>
 <li>
 Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
 </li>
 <li>
 Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Significant experience in an IT project leadership role with commensurate people management experience.
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Technology Project Management
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

IT Project Senior Analyst - Assistant Vice President

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
 </li>
 <li>
 Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
 </li>
 <li>
 Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
 </li>
 <li>
 Start of day checks, continuous monitoring, and regional handover.
 </li>
 <li>
 Perform same day risk reconciliations
 </li>
 <li>
 Develop and maintain technical support documentation.
 </li>
 <li>
 Identifies ways to maximize the potential of the applications used
 </li>
 <li>
 Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
 </li>
 <li>
 Ensures that storage and archiving procedures are in place and functioning correctly
 </li>
 <li>
 Formulates and defines scope and objectives for complex application enhancements and problem resolution
 </li>
 <li>
 Reviews and develops application contingency planning to ensure availability to users.
 </li>
 <li>
 Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
 </li>
 <li>
 Participate in application releases, from development, testing and deployment into production.
 </li>
 <li>
 Engages in post implementation analysis to ensure successful system design and functionality.
 </li>
 <li>
 Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
 </li>
 <li>
 Ensures essential procedures are followed and helps to define operating standards and processes.
 </li>
 <li>
 Act as a liaison between users/traders, interfacing internal technology groups and vendors.
 </li>
 <li>
 Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
 </li>
 <li>
 Acts as advisor or coach to new or lower level analysts.
 </li>
 <li>
 Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
 </li>
 <li>
 Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
 </li>
 <li>
 Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
 </li>
 <li>
 Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
 </li>
 <li>
 Performs other duties and functions as assigned.
 </li>
 <li>
 Has the ability to operate with a limited level of direct supervision.
 </li>
 <li>
 Can exercise independence of judgement and autonomy.
 </li>
 <li>
 Acts as SME to senior stakeholders and /or other team members.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven experience in an Application Support role.
 </li>
 <li>
 Experience installing, configuring or supporting business applications.
 </li>
 <li>
 Experience with some programming languages and willingness/ability to learn.
 </li>
 <li>
 Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
 </li>
 <li>
 Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
 </li>
 <li>
 Demonstrated analytical skills
 </li>
 <li>
 Issue tracking and reporting using tools
 </li>
 <li>
 Knowledge/ experience of problem Management Tools.
 </li>
 <li>
 Good all-round technical skills
 </li>
 <li>
 Effectively share information with other support team members and with other technology teams
 </li>
 <li>
 Ability to plan and organize workload
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication skills
 </li>
 <li>
 Ability to communicate appropriately to relevant stakeholder
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 
 Good hands-on experience on the following:
 
 
 
 <ul>
 <li>
 Unix , Shell/ Python scripting
 </li>
 <li>
 Oracle , Oracle Golden Gate and Mongo DB
 </li>
 <li>
 ITRS Geneos ,AppDynamics , ELK and Grafana
 </li>
 <li>
 KAFKA, TIBCO EMS
 </li>
 <li>
 Open shift Platform
 </li>
 <li>
 ITIL Concepts
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Applications Support
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Applications Senior Support Payments Specialist

Propel Consult

PositionFinancial Analyst (Fixed Assets)DepartmentAccountingReports toHead of AccountingLocationBahrainRole PurposeThe Financial Analyst is responsible for managing, tracking, and reporting on the company physical assets in line with finance policies and procedures. The role ensures accurate fixed asset registers, conducts periodic audits, and supports cost efficiency through optimal asset utilization.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIESGeneral <ul><li>Maintain and update fixed asset registers across all departments.</li><li>Conduct periodic audits to verify asset location, condition, and usage.</li><li>Prepare MIS reports on fixed asset allocation, depreciation, and utilization.</li><li>Use advanced Excel to analyze data, generate dashboards, and track asset location.</li><li>Coordinate with Procurement and Finance to ensure proper asset acquisition and disposal.</li><li>Support IT and HR in aligning fixed asset management with operational needs.</li><li>Provide recommendations for optimizing asset usage and cost efficiency.</li><li>Coordinate with authorized brokers for fixed assets insurance requirements.</li><li>Ensure compliance with company finance policies and relevant accounting standards.</li><li>Assist in year-end physical asset verification and external audit support.</li></ul>BACKGROUND, QUALIFICATIONS &amp; EXPERIENCEQualifications<ul><li>Minimum of 3 years of experience in asset management, inventory control, or related field.</li><li>Bachelor&rsquo;s degree in business administration, Accounting, IT, or related field.</li><li>Strong knowledge of Management Information Systems (MIS) reporting tools.</li><li>Advanced proficiency in Microsoft Excel (pivot tables, formulas, charts, dashboards).</li><li>Attention to detail and strong analytical skills.</li><li>Ability to work collaboratively across departments (Procurement, IT, HR, Finance).</li><li>Fluent in Arabic and English (written and spoken).</li></ul>Skills<ul><li>Strong organizational and record-keeping skills.</li><li>Analytical thinking and problem-solving abilities.</li><li>Proficiency in asset management software / ERP systems (e.g., Oracle, SAP) is a plus.</li><li>Knowledge of depreciation methods and fixed asset accounting (IAS 16).</li><li>Effective communication and coordination skills.</li><li>Ability to generate clear, actionable MIS reports for management.</li><li>Time management and ability to meet periodic reporting deadlines.</li></ul>Work Location: In person

Financial Analyst (Fixed Assets)

<div>
 
 You are the brains behind our work &hellip;
 
 
 
 At Citi, we do not just adapt to change &ndash; we drive it. Our Full Time Technology Analyst Program is where forward thinking talents meet unparalleled opportunities. This is your chance to innovate, influence, and make an impact in the most global financial institution!
 
 
 Citi Technology partners to ensure that Citi&rsquo;s platforms can &ldquo;Be the Best&rdquo; for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver a world class client experience and strengthen our reputation. We have over 30,000 technologists globally who are dedicated to serving our clients&rsquo; needs across the firm. By utilising a broad range of technologies, we are at the forefront of innovation. We seek to drive our systems and processes towards scalable, low-latency, high frequency enterprise systems to support Citi&rsquo;s strategic priorities.
 
 
 
 We provide you with the knowledge and skills you need to succeed&hellip;
 
 
 
 We are committed to teaching you the ropes. The Analyst Program starts in
 
 September
 
 with an in-depth education on the Analyst role&rsquo;s fundamentals and the nuances of Citi&rsquo;s culture. The programme also includes on-the-desk training, an informative speaker series, and networking opportunities.
 
 
 
 Your time here will look something like this...
 
 
 
 You will work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies. Based on business requirements, you will develop code consistent with quality standards and offer support during testing cycles and post-production deployment. To ensure defect-free programming, you will use the appropriate tools to test and debug code and participate in the review of peer coding. You have additional support, too. You join with a cohort of other new hires and go through training together to learn about our company, our tools and processes, and the technical skills you will need to succeed.
 
 
 While technologies can vary slightly from team to team, some developers will have exposure within the following categories:
 
 
 <ul>
 <li>
 Microservices Developer: Java, Spring Framework, Pivotal Cloud Foundry
 </li>
 <li>
 iOS: Swift, Xcode, MVC Architecture
 </li>
 <li>
 Android: Java, Android Studio, JavaScript, CSS, AJAX, Java Web Services
 </li>
 <li>
 Generative AI tools: Github, Co-Pilot for code generation, for automated code reviews, etc.
 </li>
 <li>
 Web: Angular (latest version), Eclipse, Java, JSP, TypeScript, HTML, JavaScript, CSS, AJAX
 
 
 </li>
 </ul>
 While other developers will be exposed to the following:
 
 
 <ul>
 <li>
 Data Analytics tools such as Splunk, Tableau, and Adobe Analytics to track adoption of customer journeys and derive business value of delivered product.
 </li>
 <li>
 Cloud adoption strategy with Citi APis getting deployed in diverse cloud providers such as AWS etc.
 </li>
 <li>
 Engineering Excellence practices: Minimum Development Standards and Minimum Operational standards set and followed at CITI.
 </li>
 <li>
 Understand latest design and software architecture patterns and frameworks: Microservices, APIs, Spring Core/MVC/Boot/Cloud, REST and so on.
 </li>
 <li>
 CI/CD with exposure to various software development tools like: JIRA, Zephry, BitBucket, TeamCity, uDeploy, Artifactory, Openshift(ECS/Docker)
 </li>
 <li>
 Event streaming/messaging systems using KAFKA, Solace, and Aeron or similar technology.
 </li>
 <li>
 Exposure to Containers using Docker/Kubernetes.
 
 
 </li>
 </ul>
 No matter your team placement, as a member in our programme, you can expect:
 
 
 <ul>
 <li>
 Global Exposure: Work in globally scoped projects with cross-functional teams and gain insights into how technology drives the financial sector worldwide.
 </li>
 <li>
 Continuous Learning: Benefit from structured learning, networking, mentoring, and development programs that are designed to sharpen your technical prowess, enhance your business insight, and cultivate your leadership skills.
 </li>
 <li>
 Real Impact: Contribute to real-world projects that shape the future of banking, from developing next-gen digital banking solutions to enhancing our cybersecurity defenses and driving data-powered innovations.
 
 
 </li>
 </ul>
 
 We want to hear from you if...
 
 
 
 We are in the hunt for trailblazers with a passion for technology and drive to make a difference.
 
 
 To join this elite programme, you should:
 
 
 <ul>
 <li>
 Be graduating between Dec 2025 and May 2026.
 </li>
 <li>
 Pursuing Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or other tech related degree.
 </li>
 <li>
 Be a problem solver who thrives on innovation and enjoys tackling challenges head-on.
 </li>
 <li>
 Possess a global outlook and willingness to collaborate across cultures and time zones.
 </li>
 <li>
 Have excellent communication skills, project management, leadership, attention to detail, and the ability to work well within diverse teams.
 </li>
 <li>
 Have ability to pass technical interviews consisting of basic algorithmic programming exercises.
 </li>
 <li>
 Be collaborative and adaptable, with excellent communication skills. Prior experience working in agile teams is desirable.
 
 
 </li>
 </ul>
 
 Who We Think Will Be a Great Fit...
 
 
 
 A dedication to learning and a true passion for business are vital. As industries all over the globe continue to restructure and grow, we are hiring professionals who have a global perspective on the future of banking and want to make an impact on the corporate level. We value diversity and so do you. This program is ideal for those who:
 
 
 <ul>
 <li>
 Are ambitious, with relentless drive to succeed in a fast-paced, dynamic environment.
 </li>
 <li>
 Are curious about how technology can revolutionise finance and are eager to be at the forefront of this transformation.
 </li>
 <li>
 Want to grow into a future tech leader, with a passion for both technology and its application in the global financial industry.
 
 
 </li>
 </ul>
 Applications will be reviewed on a rolling basis and therefore encourage you to apply as soon as possible.
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Management Development Programs
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Undergraduate
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Technology - Application Development, Full Time Analyst, Seef - Bahrain 2026

Arla Foods

<div>
 
 📍
 
 Arla Foods &ndash; Bahrain
 
 
 
 
 
 
 
 Project Description
 
 
 
 At Arla, we do so much more than make some of the world&rsquo;s favorite dairy products. We make healthy tastes delicious, mornings worth getting up for, and family dinners unforgettable. Puck&reg;, Dano&reg;, Lurpak&reg;, and Castello&reg; &ndash; names like these make us a vital, natural part of modern life in over 100 countries around the world. There are 2,000 employees in the Middle East and North Africa and 19,000 global employees at the heart of our business.
 
 
 
 
 
 Are you looking to join a dynamic and dedicated team in the field of supply chain management? We have an exciting opportunity for you as an Operational Excellence Coordinator. Join our team, where you will play a vital role in ensuring the smooth management of operational resource resources. If you are proactive, analytical, and possess strong communication skills, we invite you to be a part of our team and contribute to the success of our supply chain operations.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 The
 
 Operational Excellence Coordinator
 
 is responsible for driving continuous improvement initiatives across production and support functions. The role focuses on embedding
 
 Arla Production System (APS)
 
 principles, ensuring operational discipline, and fostering a strong culture of
 
 lean, efficiency, and performance excellence
 
 across the site.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Participate in daily operational meetings to support loss elimination and quality improvements.
 </li>
 <li>
 Lead and facilitate Root Cause Analysis (RCA) and structured problem‑solving sessions.
 </li>
 <li>
 Identify inefficiencies in production processes and implement lean methodologies.
 </li>
 <li>
 Facilitate Continuous Improvement (CI) events in line with the APS rollout plan, in collaboration with stakeholders.
 </li>
 <li>
 Monitor and analyze KPIs such as OEE, SPC, waste reduction, and drive data‑based actions.
 </li>
 <li>
 Support site leadership in implementing APS governance and sustaining improvements.
 </li>
 <li>
 Facilitate training and capability building for operators and line teams.
 </li>
 <li>
 Prepare performance reports and improvement updates for site leadership.
 </li>
 <li>
 Collaborate closely with Quality, Maintenance, Engineering, Procurement, and other functions.
 </li>
 <li>
 Promote a safe, inclusive, and high‑performance working environment.
 </li>
 <li>
 Support the use of digital tools (e.g. Power BI, MES) for performance tracking and reporting.
 </li>
 <li>
 Contribute to initiatives that digitalize workflows and improve traceability.
 </li>
 <li>
 Support and maintain performance management practices across the organization.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in mechanical engineering, Industrial Engineering, Supply Chain, or a related field.
 </li>
 <li>
 3&ndash;5 years of relevant experience, preferably in manufacturing or FMCG.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Proven ability to work independently, solve problems, and drive results.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong knowledge of Lean principles and continuous improvement tools.
 </li>
 <li>
 Analytical mindset with the ability to interpret operational data and drive improvements.
 </li>
 <li>
 Effective communication, coaching, and stakeholder engagement skills.
 </li>
 <li>
 Familiarity with APS and digital reporting tools.
 </li>
 <li>
 Ability to collaborate cross‑functionally and influence change.
 </li>
 <li>
 Strong Microsoft Office skills (Word, Excel, PowerPoint, Power BI).
 </li>
 </ul>
 
 
 
 
 
 What Do We Offer?
 
 
 
 By joining us as an Operational Excellence Coordinator, you will become a valued member of our dynamic team. You will have the opportunity to work in a fast-paced and challenging role, contributing to the efficient delivery of high-quality Arla products. As part of our regional team that collaborates across countries and functions, we are committed to nurturing your growth and development.
 
 
 
</div>

Operational Excellence Coordinator

Virtu Thinko

Direct Responsibilities<ul><li>Understand what the business does and how it does it</li><li>To collect, understand, and transmit the business or functional support requirements for the project/request/incident, and to translate these into functional specifications and detailed test plans.</li><li>Collaborate with stakeholders to identify bsuiness requirements related to banking applications within the organizations.</li><li>To analyse and document business processes and to involve end users in all the project/request/incident resolution phases.</li><li>To design the business cases hand by hand with users and required central teams covering the complete cycle of operations and IT processes.</li><li>To document workflows and results of business analysis and obtain sign-off from client on the specifications.</li><li>To document the systems and functional processes making it easy for the new comers to understand the system.</li><li>To collect, understand, and transmit the business or functions support requirements for the project, and to translate these into functional specifications and detailed test plans.</li><li>Ensure a smooth integration and implementation of new standards petals (systems) following the standard methodologies.</li><li>To support the functionalities of all the banking production modules related to all business activities</li><li>Provide both functional and technical support to users in the region</li></ul>Expected Contributions<ul><li>Improves systems by studying current practices; designing modifications.</li><li>Recommend controls by identifying problems; writing improved procedures.</li><li>Coordinate with the production team the go-live/ installation of solutions on production following all the guidelines and processes</li><li>To support the functional operations of all standard and non-standard application systems according to the business needs of the organization.</li><li>End user training and support</li><li>To plan, execute, monitor, control and manage IT projects</li><li>To establish a planning taking into account all the project aspects (Functional and technical)</li><li>To manage day to day change requests in relation to the project plans to ensure agreed deadlines are met</li><li>To follow up activities and produce regular project / requests status to its management progress against outstanding, status, resource requirements, issues, risks and dependencies</li><li>To coordinate tasks of the different projects actors (internally &amp; externally)</li><li>To execute the User Acceptance Tests scenarios and technically test scripts</li><li>To prepare new application, enhancement, decommissioning obsolete application, documentation and User Guides related to the project.</li><li>Adhere to company and project standards and guidelines.</li><li>Adhere to IT security standards and guidelines.</li><li>When being a resource in a project, coordinate with the Project Managers in handling the assigned project tasks.</li><li>Stay updated with relevant regulations, laws, and industry standards affecting business and banking tools including sanction tools.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: BD800.000 - BD2,000.000 per monthWork Location: In person

Regional IT Business Analyst/PM

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