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it specialist

AMICO Group

<div>
 <strong>
  We are looking for IT Support Engineer to be responsible for:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Install and configure software and hardware components of computer and network systems.
  </li>
  <li>
   Ensure security and privacy of networks and computer systems.
  </li>
  <li>
   Install Security Patches.
  </li>
  <li>
   Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
  </li>
  <li>
   Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
  </li>
  <li>
   Install, configure, and maintain personal computers, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
  </li>
  <li>
   Perform and/or oversee software and application development, installation, and upgrades.
  </li>
  <li>
   Maintain site licenses for department/organization.
  </li>
  <li>
   Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
  </li>
  <li>
   Identify utilization patterns and their effect on operation/system availability and performance expectations.
  </li>
  <li>
   Ensure timely user notification of maintenance requirements and effects on system availability.
  </li>
  <li>
   Investigate, recommend and install enhancements and operating procedures that optimize network availability.
  </li>
  <li>
   Document network problems and resolutions for future reference.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Successful applicants must have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2-5 Years of experience in IT Support Services and IT knowledge.
  </li>
  <li>
   Computer science / Information Technology.
  </li>
  <li>
   Basic Networking Knowledge
  </li>
  <li>
   Good Knowledge in O365 and other security products.
  </li>
  <li>
   Operating Systems and IT Hardware support &amp; troubleshooting
  </li>
  <li>
   The ability to communicate in English both verbally and in writing is a must.
  </li>
  <li>
   Good communication skills
  </li>
  <li>
   Flexible with working hours
  </li>
  <li>
   Professional personality and positive attitude
  </li>
  <li>
   An ability to stick to strict deadlines
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 <strong>
  At AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company.
  <br/>
  <br/>
 </strong>
 <strong>
  As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.
  <br/>
  <br/>
 </strong>
 <strong>
  This initiative is part of our broader diversity agenda aimed at creating a balanced and innovative workforce
 </strong>
</div>


IT Specialist

magico Group

<p>Key Responsibilities:</p><p>* Server Management &amp; Maintenance: Ensuring optimal operation, performing regular backups, and safeguarding critical data on company servers.</p><p>* System Administration: Overseeing the performance and functionality of our various IT systems and applications, providing essential technical support to users.</p><p>* Network Troubleshooting &amp; Support: Diagnosing and resolving network-related issues across our company offices and manufacturing plant.</p><p>* Hardware Support: Providing comprehensive maintenance and support for all desktop and laptop computers, printers, and installing necessary software.</p><p>* Data Management &amp; System Security: Contributing to the implementation of best security practices to protect the company's valuable information assets.</p><p>Qualifications:</p><p>* Experience: +3 years of practical experience in IT systems administration, technical support, or a similar role, preferably within a manufacturing or sales-driven environment.</p><p>* Education: Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a closely related field.</p><p>How to Apply</p><p>Send your resume and cover letter to hr@magicogroup.com or apply directly via LinkedIn.</p><p>Job Type: Full-time</p>

IT specialist

ILLA

<div>
 <p>
  <strong>
   Position Overview:
   <br/>
  </strong>
 </p>
 <p>
  We are seeking a dedicated
  <strong>
   IT Support Specialist
  </strong>
  to manage and maintain the technical operations of Manial Shiha Warehouse. The ideal candidate will ensure smooth day-to-day IT functionality, provide technical support to staff, maintain hardware and software systems, and oversee network reliability within the warehouse environment.
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Provide on-site technical support for warehouse staff (software, hardware, network issues).
   <br/>
  </li>
  <li>
   Install, configure, and maintain computers, printers, scanners, and other IT equipment.
   <br/>
  </li>
  <li>
   Monitor and troubleshoot warehouse network connectivity and internet performance.
   <br/>
  </li>
  <li>
   Support warehouse systems such as inventory software, handheld devices, and scanners.
   <br/>
  </li>
  <li>
   Maintain and update system logs, access permissions, and device tracking.
   <br/>
  </li>
  <li>
   Ensure data backup procedures are followed and support recovery processes when needed.
   <br/>
  </li>
  <li>
   Coordinate with vendors and external IT providers when necessary.
   <br/>
  </li>
  <li>
   Ensure security protocols are applied, including antivirus updates and user access control.
   <br/>
  </li>
  <li>
   Respond quickly to technical issues to avoid workflow disruptions.
   <br/>
  </li>
  <li>
   Support digitalization initiatives and system upgrades inside the warehouse.
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Requirements
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
   <br/>
  </li>
  <li>
   Proven experience (1&ndash;3 years) in IT support, preferably in a warehouse or operational environment.
   <br/>
  </li>
  <li>
   Strong troubleshooting skills for hardware, software, and network issues.
   <br/>
  </li>
  <li>
   Knowledge of Windows OS, basic networking, routers, and access points.
   <br/>
  </li>
  <li>
   Ability to work under pressure and prioritize tasks effectively.
   <br/>
  </li>
  <li>
   Strong communication and teamwork skills.
   <br/>
  </li>
  <li>
   High level of reliability, responsibility, and attention to detail.
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Benefits
 <br/>
 <br/>
 <ul>
  <li>
   <strong>
    Work Schedule:
   </strong>
   6 days per week, 9 hours per day.
   <br/>
  </li>
  <li>
   On-site role at
   <strong>
    Manial Shiha Warehouse
   </strong>
   .
   <br/>
  </li>
  <li>
   Supportive and collaborative work environment.
   <br/>
  </li>
 </ul>
</div>


IT Support Specialist

Amideast

<div>
 Apply For This Job Location:
 <br/>
 <br/>
 <strong>
  Egypt - Alexandria Address
  <br/>
  <br/>
 </strong>
 Alexandria, Job Type:
 <br/>
 <br/>
 <strong>
  Full-Time Posting Date
  <br/>
  <br/>
 </strong>
 12/15/2025
 <br/>
 <br/>
 <strong>
  Position Description
  <br/>
  <br/>
 </strong>
 The IT and Admin Specialist plays a dual role in ensuring the effective functioning of both the IT infrastructure and administrative facilities. This position is responsible for maintaining a reliable and secure IT environment and ensuring efficient office administration and facilities management. The role requires hands-on technical support, coordination with multiple departments, and proactive problem-solving to support staff, clients, and internal operations.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Tasks and responsibilities for this position include, but are not limited to, the following:
 <br/>
 <br/>
 <strong>
  IT Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Administer and maintain local servers, including Active Directory, file/print services, user accounts, mailboxes, and data backup/recovery systems.
  </li>
  <li>
   Manage and support network infrastructure (LAN/WAN, Wi-Fi, switches, ports, patch panels, ADSL lines, and VPN connectivity)
  </li>
  <li>
   Oversee endpoint management including installation, configuration, patching, antivirus, and troubleshooting of desktop hardware and software
  </li>
  <li>
   Monitor and support security systems such as surveillance, alarms, fire detection, and ensure access to recordings when required
  </li>
  <li>
   Support conferencing platforms, remote communication tools, and online exam setups, including technical troubleshooting
  </li>
  <li>
   Provide technical support and training to users for office equipment, communication tools, and productivity applications
  </li>
  <li>
   Maintain and support IT infrastructure in classrooms and training spaces, including computers, smart screens, projectors, printers, and sound systems
  </li>
  <li>
   Monitor and manage IOPS software and scanner to ensure functionality and weekly backups
  </li>
  <li>
   Coordinate with internet/telecom providers and vendors for service delivery, issue resolution, and on-site deployments
  </li>
  <li>
   Monitor systems and logs, diagnose performance issues, and ensure adherence to compliance standards
  </li>
  <li>
   Manage IT procurement, inventory, asset tracking, and lifecycle upgrades in accordance with organizational policies
  </li>
  <li>
   Document IT systems, technical procedures, and ensure knowledge sharing within the team
  </li>
  <li>
   Collaborate with Egypt and Regional IT teams on planning, budgeting, support, and technology initiatives
  </li>
  <li>
   Follow up with maintenance people on general building maintenance issues
  </li>
  <li>
   Follow up on maintenance tickets received by the Operations department. Those tickets vary from air conditions, electricity, door lock issues to following up with the landlord representative on building insulation issues
  </li>
  <li>
   Incumbent will be expected to call the maintenance people and ensure they are following the proper methods to solve the issue
  </li>
  <li>
   Control Amideast mobile phones and USB distribution through a tracking sheet with all the employees' mobile/USB package rates
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications And Skills
  <br/>
  <br/>
 </strong>
 Required Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree in information technology or a related field
  </li>
  <li>
   2-3 years of relevant IT experience, including at least 2 years in a similar dual-role (infrastructure and user support)
  </li>
  <li>
   Strong understanding of network infrastructure design, troubleshooting, and performance monitoring
  </li>
  <li>
   Experience supporting ADSL internet, desktop environments, and IT hardware/software installations
  </li>
  <li>
   Proficient in the use and management of security camera systems and enterprise backup tools
  </li>
  <li>
   Familiarity with server configurations, Active Directory, and endpoint management systems
  </li>
  <li>
   Skilled in the use of conferencing and remote collaboration tools (e.g., Zoom, Teams)
  </li>
  <li>
   Knowledge of VPNs, FortiGate firewall, and general cybersecurity principles
  </li>
  <li>
   Ability to work independently, multitask under pressure, and communicate clearly with users at all levels
  </li>
  <li>
   Preferred certifications: ITIL Foundation, MCTS or equivalent
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Administrative Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent organizational and coordination abilities
  </li>
  <li>
   Strong communication skills in both English and Arabic
  </li>
  <li>
   Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  </li>
  <li>
   Detail-oriented with a high degree of accuracy
  </li>
  <li>
   Strong negotiation and problem-solving skills
  </li>
  <li>
   Ability to work independently and collaboratively
  </li>
  <li>
   Punctual and dependable
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   CompTIA Network+ Certification
  </li>
  <li>
   CompTIA A+ Certification.
  </li>
  <li>
   CCNA (Cisco Certified Networking Associate).
  </li>
  <li>
   TOEIC score of 700 or equivalent.
   <br/>
   <br/>
  </li>
 </ul>
 WORK ENVIRONMENT
 <br/>
 <br/>
 The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full-time, temporary, or hybrid basis)
 <br/>
 <br/>
 <ul>
  <li>
   Computer (laptop or desktop)
  </li>
  <li>
   Printer/Photocopier/Scanner/Fax
  </li>
  <li>
   Telephone
   <br/>
   <br/>
  </li>
 </ul>
 The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee&rsquo;s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
 <br/>
 <br/>
 Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
 <br/>
 <br/>
 Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.
</div>


IT & Admin Specialist (Egypt)

MISR TECHNOLOGY SERVICES

<div><p><b>Helpdesk Specialist</b> provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.</p><p>
An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.</p><p><b>
Responsibilities</b></p><ul><li>
Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails.</li><li>
Perform remote troubleshooting through diagnostic techniques and pertinent questions</li><li>
Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred.</li><li>
Determine the best solution based on the issue and details provided by end users</li><li>
Walk the customer through the problem-solving process</li><li>
Direct unresolved issues to the next level of support personnel</li><li>
Provide accurate information on IT products or services</li><li>
Record events and problems and their resolution in logs</li><li>
Follow-up and update end user&rsquo;s status and information</li><li>
Pass on any feedback or suggestions by customers to the appropriate internal team</li><li>
Identify and suggest possible improvements in procedures</li><li>
Manage PC setup and deployment for new employees using standard hardware, images and software</li><li>
Perform timely workstation hardware and software upgrades as required</li><li>
Diagnosing and solving hardware/software faults</li><li>
Managing and troubleshooting any end-user equipment printers, scanners and VC</li><li>
Responsible to track assets and document the details</li><li>
Follows and implements the company&rsquo;s data security rules</li></ul><p><b>
Requirements and Qualifications
</b></p><ul><li>BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience</li><li>
Years of experience at least 3 years</li><li>
Above average knowledge of networking protocols, especially TCP/IP.</li><li>
Proven experience as a help desk specialist or other customer support role</li><li>
Tech savvy with working knowledge of office automation products, databases and remote control</li><li>
Good understanding of computer systems, mobile devices and other tech products</li><li>
Good knowledge of Microsoft Excel, Word and PowerPoint</li><li>
Ability to diagnose and resolve basic technical issues</li><li>
Proficiency in English</li><li>
Having a good knowledge of</li><li>
CompTIA A+</li><li>
ITIL Foundation.</li><li>
Microsoft Certified Solutions Associate on Windows 10.</li><li>
Excellent communication skills at all levels in the company</li><li>
Managing Priorities</li><li>
End user-oriented and cool-tempered</li></ul><p>
</p><p>ujHFzMo90b</p></div>

IT Helpdesk Specialist - Damietta

Etisalat

<div><div><b>IT Budgeting &amp; Planning Senior Specialist.IT Governance &amp; PMO</b> <b>-</b> <b>(</b><b>250002MA</b><b>)</b></div><div><b>
Description</b><div></div><p><b><br>
Job Purpose</b></p><p>
&bull;To prepare, review and control the assigned department&rsquo;s budgets and forecasts and ensure spending is within the approved business plan. &bull;Prepare and review monthly &amp; quarterly financial indicators against company Key Performance Indicators (KPIs).
</p><p><b>
Report To Position Name</b></p><p>
&bull;Responsible for assessing and analyzing the business requirements and proposing feasible IT solutions &bull;Maintain excellent relationship with the business users &bull;Apply the set of procedures that ensures the proper controls on the company spending. &bull;Research, analyze and provide recommendations on requests from assigned divisions for reallocation of positions and changes in funding appropriation. &bull;Participate in the Planning and preparation of IT yearly budget (CAPEX/OPEX). &bull;Negotiate with IT vendors in order to get the best contractual terms and conditions to support the operational efficiency. &bull;Build and maintain IT contracts database in order to initiate the renewal process early enough to avoid the exposure of contracts&rsquo; expiration.</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
QUALIFICATIONS_ESSENTIAL</b></p><p>
&bull;Minimum 3 years of experience including at least two years in telecom &bull;Solid data gathering and business analysis skills. &bull;Excellent communication, presentation, negotiation and vendor management skills &bull;Engineering or Computer Science degree is preferred &bull;Excellent Computer skills, Advanced MS excel is required. &bull;Excellent in Arabic &amp; English (Reading, Writing &amp; Oral).<br>
</p><p><b>
QUALIFICATIONS_DESIRABLE</b></p><p>
&bull;Excellent analytical and problem solving skills. &bull;Running of financial models used in calculating Budget, forecast, long-term plan and What if scenarios. &bull;Attention to detail and ability to conceptualize multi-faceted tasks in context of organizational objectives.<br>
</p><p><b>
EXPERIENCE_ESSENTIAL</b></p><p>
&bull;Experience in broadband and data architecture &amp; business analysis &bull;Experience in GSM core and packet switching architecture &bull;Budget Planning, Financial Analysis<br>
</p><p><b>
EXPERIENCE_DESIRABLE</b></p><p>
&bull;Project Management &bull;Vendor Management<br>
</p><p><b>
CERTIFICATIONS_ESSENTIAL</b></p><ul><li>N/A</li></ul><div><br>
</div></div><div><b>
Job</b><b>:</b> Senior Specialist</div><div><b>
Organization</b><b>:</b> Etisalat-Misr</div><div><b>
Job Posting</b><b>:</b> 16/Oct/2025, 5:22:03 AM</div></div>

IT Budgeting & Planning Senior Specialist.IT Governance & PMO

Capgemini

<div><div><div><p>Cairo</p><div>
Turkish Technical Support Analyst</div><p>
</p></div></div><div></div><div><div><div><div><div><div><div><div><div>Job Description</div></div><div>
Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.</div></div><div><div><div>
Job Description - Grade Specific</div></div><div>
Provides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.
</div></div></div></div></div><div><div><div><div><div>Ref. code</div><div>
372976-en_US</div></div><div><div>
Posted on</div><div>
03 Dec 2025</div></div><div><div>
Experience level</div><div>
Experienced Professionals</div></div><div><div>
Contract type</div><div>
Permanent</div></div><div><div>
Location</div><div>
Cairo</div></div><div><div>
Business unit</div><div>
Cloud Infrastructure Services</div></div><div><div>
Brand</div><div>
Capgemini</div></div><div><div>
Professional communities</div><div>
Cloud Infrastructure Management</div></div></div></div></div></div></div></div></div><p></p>

Turkish Technical Support Analyst

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