customer solution engineer Jobs in Riyadh Saudi Arabia

customer solution engineer

l1 support and operations enginner Jobs in Riyadh Saudi Arabia

l1 support and operations enginner

sales engineer Jobs in Riyadh Saudi Arabia

sales engineer

client support executive Jobs in Riyadh Saudi Arabia

client support executive

desktop engineer Jobs in Riyadh Saudi Arabia

desktop engineer

it support engineer

AL KHALEEJ TRAINING & EDUCATION

<p><b>Job Summary:</b></p><p>The jobholder governs the design and performance of infrastructure services, including Microsoft 365, cloud platforms, meeting platforms, and datacenter systems. The role ensures technical integrity, compliance, and alignment with the cloud-first strategy while overseeing service delivery by a managed service vendor.</p><p><b>Qualifications, Experience &amp; Skills</b></p><p><b>Technical Skills</b></p><ul><li>Deep understanding of Microsoft 365 services, especially Exchange Online, Teams, SharePoint, OneDrive.</li><li>Strong knowledge of Active Directory and windows server and Linux and Microsoft Entra ID.</li><li>Strong with cloud service portals (GCP, Azure).</li><li>Strong knowledge in security tools CrowdStrike, Cisco email security, WAF F5.</li><li>Deep Understanding of IIS and Web Servers.</li><li>Database systems (MS SQL, Postgres, etc.)</li><li>Backup and DR</li><li>Ensure proper implementation of security controls and patches across related infrastructure systems and clouds.</li><li>Oversee change management processes for related modifications.</li><li>Support managed service engineers in resolving high-severity incidents and escalations.</li><li>Perform routine monitoring, troubleshooting, and incident resolution to ensure systems availability and performance.</li><li>Validate incident root cause analysis and corrective actions from the vendor.</li></ul><p><b>Qualifications &amp; Experience </b></p><ul><li>5+ years of experience on IT cloud engineer /IT Engineer</li><li>Proficiency level in English required, and fluency in Arabic is preferred</li><li>Expert knowledge of IT cloud and Security best practices, procedures, and standards</li></ul><p>Job Type: Full-time</p><p>Pay: &#65020;10,000.00 - &#65020;13,000.00 per month</p>

IT Cloud Engineer

Advansys ME

<b>Job Summary:</b><br>
The L1 Support and Operations Engineer is responsible for providing first-line technical support, monitoring system operations, and ensuring the smooth running of IT services. This role focuses on identifying, analyzing, and resolving basic technical issues while escalating complex problems to higher-level support teams as needed.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Monitor systems, servers, and applications to ensure operational availability and performance.</li>
<li>Handle and resolve Level 1 incidents and service requests in accordance with SLAs.</li>
<li>Escalate unresolved or complex issues to L2/L3 support teams following proper procedures.</li>
<li>Track, document, and update incidents and resolutions using ITSM tools.</li>
<li>Perform basic troubleshooting for Windows and Linux operating systems.</li>
<li>Support scheduled maintenance tasks, system restarts, and deployment activities under supervision.</li>
<li>Collaborate with infrastructure, network, and application teams to ensure service continuity.</li>
<li>Generate and review monitoring dashboards and alert reports.</li>
<li>Ensure proper communication with users and internal teams during incidents or service disruptions.</li>
</ul>
Requirements
<br><br>
<ul>
<li>Minimum of one year of hands-on experience in technical support or system operations.</li>
<li>Proven track record in handling and resolving IT incidents within large-scale operational environments.</li>
</ul>
<b>Technical Skills:</b><br>
<ul>
<li>Basic knowledge of Windows and Linux operating systems, including execution of basic maintenance commands.</li>
<li>Familiarity with monitoring tools, dashboards, and alerting systems (Monitoring & Dashboards).</li>
<li>Basic understanding of networking and databases to effectively collaborate with advanced technical teams.</li>
</ul>
<b>Certifications and Standard Knowledge:</b><br>
<ul>
<li>ITIL Foundation certification or equivalent is preferred.</li>
<li>Understanding of ITSM practices, including incident management, problem management, and request fulfillment.</li>
</ul>


L1 Support And Operations Enginner

L1 Support And Operations Engineer- Saudi Only

Advansys

<b>Job Summary:</b><br>
The L1 Support and Operations Engineer is responsible for providing first-line technical support, monitoring system operations, and ensuring the smooth running of IT services. This role focuses on identifying, analyzing, and resolving basic technical issues while escalating complex problems to higher-level support teams as needed.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Monitor systems, servers, and applications to ensure operational availability and performance.</li>
<li>Handle and resolve Level 1 incidents and service requests in accordance with SLAs.</li>
<li>Escalate unresolved or complex issues to L2/L3 support teams following proper procedures.</li>
<li>Track, document, and update incidents and resolutions using ITSM tools.</li>
<li>Perform basic troubleshooting for Windows and Linux operating systems.</li>
<li>Support scheduled maintenance tasks, system restarts, and deployment activities under supervision.</li>
<li>Collaborate with infrastructure, network, and application teams to ensure service continuity.</li>
<li>Generate and review monitoring dashboards and alert reports.</li>
<li>Ensure proper communication with users and internal teams during incidents or service disruptions.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Minimum of one year of hands-on experience in technical support or system operations.</li>
<li>Proven track record in handling and resolving IT incidents within large-scale operational environments.</li>
</ul>
<b>Technical Skills:</b><br>
<ul>
<li>Basic knowledge of Windows and Linux operating systems, including execution of basic maintenance commands.</li>
<li>Familiarity with monitoring tools, dashboards, and alerting systems (Monitoring & Dashboards).</li>
<li>Basic understanding of networking and databases to effectively collaborate with advanced technical teams.</li>
</ul>
<b>Certifications and Standard Knowledge:</b><br>
<ul>
<li>ITIL Foundation certification or equivalent is preferred.</li>
<li>Understanding of ITSM practices, including incident management, problem management, and request fulfillment.</li>
</ul>


L1 Support and Operations Enginner

Microland

<div><div><div><div><div><p><b>Job Description</b></p>:</div><div><p><b>
Education Qualification :
</b><br>
Any Graduate<br>
<br>
<b>Skills :</b><br>
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware<br>
Primary -&gt; Technology | Windows Operating System | Installation, configuration and management | 1 - Aware<br>
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 1 - Aware<br>
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced<br>
Tertiary -&gt; Behavioral | Aptitude | Communication | 2 - Knowledgeable<br>
<br>
<b>Certification :</b><br>
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate<br>
<br>
1) Field Services Support Engineers&rsquo; primary responsibility is to provide support to an organization&rsquo;s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime.<br>
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware.<br>
3) This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries<br>
4) To support daily technical support activities for computers &amp; all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals.<br>
5) To perform the system changes adhered to organizational policies.<br>
6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments<br>
7) Technical Skills<br>
a. Windows Operating System:<br>
b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11<br>
c. Understanding of desktop applications and how do they work, installation &amp; uninstallation.<br>
d. Understanding of domain setup &amp; ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently<br>
<br>
8) In addition to above, support and perform below activities.<br>
a. Exchange and Mobility Clients<br>
b. Printer management<br>
c. Backup and Recovery<br>
d. Audio, Video support<br>
e. End Point Security/Patch Management<br>
f. Hardware and Networking</p></div></div></div></div><div><div><div><div><p><b>
Location</b></p>:</div><div><p>
Saudi Arabia - Riyadh</p></div></div></div></div><div><div><div><div><p><b>
Created On</b></p>:</div><div><p>
04-Nov-2025</p></div></div></div></div></div><div></div>

Engineer - Field Services

Career Maker

<p><b>Key Responsibilities:</b></p><p>&middot; Provide technical support for desktops, laptops, printers, and other end-user devices.</p><p>&middot; Install, configure, and troubleshoot operating systems (Windows, macOS, Linux) and standard applications.</p><p>&middot; Respond to IT support requests via phone, email, or ticketing system within defined SLAs.</p><p>&middot; Diagnose and resolve hardware, software, and network connectivity issues.</p><p>&middot; Perform system upgrades, patches, and regular maintenance.</p><p>&middot; Support user account management (Active Directory, email, access rights).</p><p>&middot; Ensure endpoint security through antivirus, updates, and compliance policies.</p><p>&middot; Document technical issues, resolutions, and create knowledge base articles.</p><p>&middot; Coordinate with IT infrastructure/network teams for escalated issues.</p><p>&middot; Assist with onboarding and setting up IT equipment for new employees.</p><p>&middot; Maintain inventory of IT hardware and software licenses.</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>technical support for desktops, laptops, printers, etc: 5 years (Preferred)</li><li>Install, configure, and troubleshoot operating systems : 1 year (Preferred)</li></ul>

Desktop engineer

Datamatics Global Services Ltd

<div><p>IT Support resource will be providing technical assistance to users and maintaining the IT infrastructure. This includes troubleshooting hardware, software, and network issues, as well as supporting and maintaining servers to ensure reliable and secure system performance.</p><p></p><p>
Responsibilities:</p><ul><li>
Provide technical support for desktops, laptops, software, and network connectivity.</li><li>
Install, configure, and maintain hardware, software, and peripherals.</li><li>
Perform server maintenance, updates, and backups to ensure uptime and security.</li><li>
Monitor server performance and troubleshoot system issues.</li><li>
Manage user accounts, access rights, and system permissions.</li><li>
Ensure data security, antivirus management, and compliance with IT policies.</li></ul><p></p><p>
Qualifications:</p><ul><li>
Bachelor&rsquo;s degree in information technology, Computer Science, or equivalent experience.</li><li>
Experience with Windows operating systems, networking, and system and servers administration.</li><li>
2-3 years experience minimum on similar job</li><li>
Will be in Jubail industrial city, Eastern provenance</li><li>
Holding Saudi valid Iqama.</li><li>
Arabic English speaker</li></ul><p>
</p><p>DlJLYycZjU</p></div>

IT Support Specialist - Arabic Speaker

Explore 1953+ It support engineer in Riyadh Saudi Arabia this November. Find roles across top companies and apply now to boost your career.