it support engineer

Hosuk Travel

<div><p>Hosuk Travels, a customer-focused travel management company in <b>Riyadh</b>, is seeking a skilled and dependable <b>IT Support Engineer</b> to support our growing technology needs. This role is ideal for a tech-savvy professional who enjoys troubleshooting, supporting users, and ensuring smooth IT operations in a fast-paced travel environment.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Provide technical support for desktops, laptops, printers, and office IT equipment</li>
<li>Install, configure, and maintain operating systems, software, and applications</li>
<li>Troubleshoot hardware, software, and network issues and resolve them efficiently</li>
<li>Manage user accounts, email systems, and access permissions</li>
<li>Monitor system performance, backups, and data security</li>
<li>Support travel booking systems, office applications, and internal software</li>
<li>Maintain IT asset inventory, licenses, and technical documentation</li>
<li>Assist staff with IT-related queries both on-site and remotely</li>
<li>Coordinate with external vendors and service providers when required</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or a related field</li>
<li>2&ndash;4 years of experience as an IT Support Engineer or similar role</li>
<li>Strong knowledge of Windows/macOS environments and basic networking concepts</li>
<li>Experience troubleshooting office software, email systems, and hardware</li>
<li>Understanding of IT security practices and data protection</li>
<li>Good problem-solving, communication, and organizational skills</li>
<li>Ability to work independently and manage multiple tasks</li>
</ul>
<p>At <b>Hosuk Travels</b> in Riyadh, the <b>IT Support Engineer</b> plays a key role in keeping systems reliable and staff productive. This position offers the opportunity to work in a professional travel company where technology supports excellent customer service. If you are solution-oriented and passionate about IT support, we welcome you to join our team.</p></div>

IT Support Engineer

Astek Middle East

<div>
 <p>
  🔹
  <strong>
   Job Title:
  </strong>
  Technical Support Engineer
 </p>
 <p>
  📍
  <strong>
   Location:
  </strong>
  Riyadh, KSA (Onsite)
 </p>
 <p>
  We are looking for a
  <strong>
   Technical Support Engineer
  </strong>
  to provide reliable Level 1 IT support and ensure smooth day-to-day IT operations across the organization.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Provide Level 1 support for hardware, software, and network-related issues, and escalate unresolved incidents when required.
  </li>
  <li>
   Install, configure, and maintain laptops, desktops, mobile devices, printers, IP phones, monitors, and other IT peripherals.
  </li>
  <li>
   Ensure proper cable management and readiness of meeting room IT equipment and TV displays.
  </li>
  <li>
   Manage IT assets and inventory, including tracking, labeling, documentation, and storeroom organization.
  </li>
  <li>
   Support employee onboarding and offboarding by preparing devices and collecting IT assets.
  </li>
  <li>
   Log and document all incidents, service requests, and asset changes, and assist with periodic reporting.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   Proficiency in Windows, macOS, iOS, and Microsoft 365.
  </li>
  <li>
   Hands-on experience with hardware troubleshooting (laptops, desktops, printers, IP phones).
  </li>
  <li>
   Strong organizational skills with experience in IT asset management.
  </li>
  <li>
   Good communication skills and a customer-focused mindset.
  </li>
 </ul>
 <p>
  <strong>
   Qualification
  </strong>
 </p>
 <ul>
  <li>
   Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or a related field.
  </li>
 </ul>
 <p>
 </p>
</div>


Technical Support Engineer

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Desktop Support Analyst
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 12/15/25
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Job summary:
</b></p><p>We are looking for a dedicated and End User-focused End User support Engineer to join our IT Support team. The End User support Engineer will be responsible for providing first-line support to end users, troubleshooting and resolving technical issues, and ensuring that service requests are handled efficiently and effectively. This role requires a strong technical aptitude, excellent communication skills, and a passion for delivering exceptional service.
</p><p><b>Responsibilities:
</b></p><ul><li>Supports Windows and Apple macOS based Laptop, Desktop and Servers for hardware and software related issues.
</li><li>Diagnose and resolve issues related to desktops, laptops, printers, mobile devices, and applications.
</li><li>Should have experience creating the images and handing over the desktop / laptops to end users with full configurations.
</li><li>Support network connectivity issues (Wi-Fi, VPN, LAN) and basic account administration .
</li><li>Deliver personalized IT support for VIPs, including board members and senior executives.
</li><li>Flexible to be working within multiple teams like Service desk / Remote Support / End User support
</li><li>Monitor and ensure endpoint compliance with corporate security standards.
</li><li>Take part in projects including hardware refresh, OS upgrades of end user devices
</li><li>Perform the preventative maintenance of end user devices to ensure device optimization
</li><li>Support <b>remote work solutions </b>like BMC, Citrix remote desktop, MDM, Secure Hub, VMware Etc. including VPN, VDI
</li>Provide the technical resolution for the issues related to collaboration tools like Teams , Webex Etc.<br>
<li>
</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Short Description
</b></h2></div><div><p><b>Qualifications:
</b></p><ul><li>Education: Associate&rsquo;s degree in information technology, Computer Science, or related field. Alternatively, relevant certifications (ITIL Foundation) are desirable.
</li><li>Experience: 4-5 years of experience in an as End User support Engineer or service desk role
</li><li>Should have written and oral experience and Arabic &amp; English Language
</li></ul><p><b>Technical Skills:
</b></p><ul><li>Strong knowledge of Windows and macOS operating systems.
</li><li>Familiarity with Microsoft Office 365, Active Directory, and other commonly used software tools.
</li><li>Basic understanding of networking concepts (TCP/IP, VPN, DNS, DHCP).
</li><li>Should have knowledge and understanding about Nexthink Monitoring tool
</li><li>Experience with ticketing systems (e.g., ServiceNow, JIRA, Remedy).
</li><li>Knowledge of remote desktop support tools
</li></ul><p><b>Other Skills:
</b></p><p>Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical users.
</p><p>Problem Solving: Strong troubleshooting and analytical skills, with a methodical approach to diagnosing and resolving issues.
</p><p>Customer Focus: A commitment to delivering excellent customer service with a positive, professional attitude.
</p><p>Time Management: Ability to manage multiple tasks and prioritize issues based on urgency and business impact.
</p><p><b>Working Conditions:
</b></p><p>Work Hours: Should be able to work on rotational shifts including night shifts &amp; weekends.</p></div></div></div></div></div></div></div></div><p></p>

Desktop Support Analyst

لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader"><b>Senior Communication Engineer</b></h4></div><div>
Posted On: Thursday, December 25th, 2025</div></div></div><div><div>
Description</div><div><p><b>
Job Purpose:</b><br>
<br>
designing, implementing, managing, and maintaining the organization&rsquo;s communication and networking systems to ensure secure, reliable, and high-performance connectivity across healthcare facilities. The role supports critical healthcare operations by ensuring uninterrupted voice, data, and video communications, aligned with clinical, operational, and regulatory requirements.<br>
<br>
<b>Roles and Responsibilities.</b><br>
<br>
Organizational Accountabilities:</p><ul><li>
Ensure work is performed based on approved policies, processes, procedures, and instructions</li><li>
Identify opportunities for continuous improvement of systems, processes and practices considering leading practices, cost reduction and productivity improvement</li><li>
Ensure day-to-day activities are properly performed in line with policies and procedures</li><li>
Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner</li><li>
Support the organization&rsquo;s IT and digital transformation strategy.</li><li>
Ensure high availability, security, and performance of communication and network systems.</li><li>
Ensure compliance with Saudi ICT regulations, cybersecurity policies, and healthcare accreditation standards.</li><li>
Support business continuity, disaster recovery, and emergency communication readiness.</li><li>
Promote standardization, scalability, and continuous improvement of communication systems.</li><li>
Collaborate with internal departments to support clinical and operational communication needs.</li></ul><p><br>
Functional Accountabilities:</p><ul><li>
Network &amp; Communication Infrastructure</li></ul><ul><li>
Design, implement, and manage LAN, WAN, WLAN, and data center network infrastructure.</li><li>
Support and maintain IP telephony (VoIP), unified communications, video conferencing, and paging systems.</li><li>
Ensure high availability and redundancy of network and communication services.</li></ul><p>
 . System Operations &amp; Support</p><ul><li>
Monitor network performance, troubleshoot incidents, and resolve communication issues.</li><li>
Perform configuration, upgrades, patching, and optimization of communication systems.</li><li>
Information Management (HIM)</li><li>
Clinical Users (Doctors, Nurses, Allied Health Professionals)</li><li>
Administrative Users (Finance, HR, Supply Chain)</li><li>
Quality and Patient Safety Department</li><li>
Cybersecurity and Infrastructure Teams</li></ul></div></div><p></p><div><div><br>
Requirements</div><div><p><b>
Job Qualifications and Requirements:</b><br>
<br>
Knowledge and Experience:</p><p><br>
4&ndash;6 years of professional experience in IT application support in a healthcare setting.</p><p>
Practical knowledge of hospital information systems (EMR, HIS), clinical workflows, and healthcare operations.</p><p>
Familiarity with MOH, CBAHI, and JCI requirements for IT services in hospitals.</p><p>
Experience using IT service management platforms (ServiceNow, Jira, or similar tools).</p><p>
Education and Certifications:<br>
Bachelor&rsquo;s degree in Computer Engineering, Telecommunications, Information Technology, or related field (required).<br>
<br>
Skills:</p><p>
Strong technical troubleshooting and problem-solving skills</p><p>
Proficient in supporting healthcare IT systems (EMR, HIS, ERP)</p><p>
Good understanding of healthcare workflows and clinical applications</p><p>
Effective communication skills in Arabic and English (written and verbal)</p><p>
Ability to manage multiple issues simultaneously and prioritize based on impact</p><p>
Strong documentation and reporting abilities</p><p>
Team collaboration with the ability to mentor junior staff</p><p><br>
Attitude:</p><p>
Strong Work Ethic</p><p>
Dependability and Responsibility</p><p>
Possessing a Positive Attitude</p><p>
Adaptability</p><p>
Honesty and Integrity</p><p>
Self-Motivated</p><p>
Motivated to Grow and Learn</p><p>
Strong Self-Confidence</p></div></div><p></p><div><p><br>
Languages</p></div></div><p></p>

Senior Communication Engineer

TechBiz Global GmbH

<div><p>At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a <b>Enablement Officer/Solution Engineer</b> to join one of our <b>clients</b>' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.</p><p></p><p><b><br>
Responsibilities:</b></p><p><b>
Pre-Sales &amp; Demo</b></p><ul><li><p>
Deliver <b>high-quality product demos</b> to prospects and clients.</p></li><li><p>
Support Commercial Managers and Technical Account Managers with <b>technical answers, solution design, and integration guidance</b> during the sales cycle.</p></li><li><p>
Translate business requirements into <b>technical recommendations</b> for clients.</p></li></ul><p><b>
Integrations &amp; Go-Live</b></p><ul><li><p>
Lead the full technical onboarding process for B2BINPAY clients.</p></li><li><p>
Review and validate integration designs, API flows, and implementation approaches.</p></li><li><p>
Work directly with client developers to ensure <b>smooth, correct, and efficient integration</b>.</p></li><li><p>
Own the <b>go-live process</b>, from first call to successful production launch.</p></li><li><p>
Ensure clients follow best practices when integrating with <b>CRMs, back-office systems, wallets, and payment flows</b>.</p></li></ul><p><b>
Technical Expertise</b></p><ul><li><p>
Become an expert in the B2BINPAY API, documentation, architecture, and workflows.</p></li><li><p>
Translate complex technical concepts into clear, actionable guidance for non-technical clients.</p></li><li><p>
Investigate, troubleshoot, and resolve integration-related issues.</p></li><li><p>
Collaborate with internal product &amp; engineering teams to escalate or resolve technical blockers.</p></li></ul><p><b>
Client Support &amp; Success</b></p><ul><li><p>
Act as the <b>primary technical point of contact</b> for clients during onboarding and integration.</p></li><li><p>
Support Technical Account Managers with technical clarifications and operational questions.</p></li><li><p>
Advise customers on <b>best practices for crypto payment infrastructure</b>, security, and integrations.</p></li><li><p>
Ensure that every client receives a <b>professional, structured, and reliable</b> technical experience.</p></li></ul><p><b>
Vendor &amp; Partner Coordination</b></p><ul><li><p>
Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks.</p></li><li><p>
Facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met.</p></li></ul><p></p><p><b><br>
Mandatory Experience</b></p><ul><li><p>
Proven experience as a <b>Solution Engineer</b>, <b>Integration Engineer</b>, or <b>Technical Consultant</b> in a SaaS or fintech environment.</p></li><li><p>
Hands-on experience with <b>crypto payments</b>, payment systems, PSP/API integrations, or wallet infrastructure.</p></li><li><p>
Strong background in <b>client-facing roles</b>, pre-sales, and technical support.</p></li><li><p>
Ability to read, understand, and explain API documentation.</p></li><li><p>
Demonstrated ability to manage technical integrations end-to-end.</p></li></ul><p></p><p><b>
Skills &amp; Competencies</b></p><ul><li><p><b>
Perfect English</b> &mdash; written and verbal.</p></li><li><p>
Excellent communication skills, capable of interacting with both technical and non-technical stakeholders.</p></li><li><p>
Strong problem-solving ability with a structured and analytical approach.</p></li><li><p>
High ownership mindset: able to drive integrations to completion without micromanagement.</p></li><li><p>
Ability to operate in a fast-paced, high-expectation environment.</p></li><li><p>
Professionalism, reliability, and a positive, solution-oriented mindset.</p></li></ul></div><p></p>

Enablement Officer/Solution Engineer

Envision Employment Solutions

Envision Employment Solutions is currently looking for a Data Engineer (Saudi National) for one of our partners, a global leader in the IT Services and IT Consulting.
<br><br>
<b>Job Summary:</b><br>
This is a full-time, on-site role for a Data Engineer located in Riyadh. The Data Engineer will be responsible for designing, building, and managing scalable data pipelines, performing data integration, and developing data models for optimization. The role involves building ETL processes, maintaining data warehouses, and collaborating with cross-functional teams to deliver data-driven solutions that support business operations and analytics.
<br><br>
<b>Requirements:</b><br>
<ul>
<li>Bachelor's degree in Computer Science, Data Science, or related fields</li>
<li>Proficiency in Data Engineering and Data Modeling</li>
<li>Experience with Extract, Transform, Load (ETL) processes and Data Warehousing</li>
<li>Strong skills in Data Analytics and working with large-scale datasets</li>
<li>Proficiency in programming languages commonly used in data engineering (e.g., Python, SQL, or Java)</li>
<li>Knowledge of cloud platforms and big data tools (e.g., AWS, Azure, Hadoop) is a plus</li>
<li>Strong problem-solving abilities and attention to detail</li>
</ul>


Data Engineer (Saudi National)

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS&trade; software-based audio, video and control Ecosystem.
 <br/>
 <br/>
 By joining QSC, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, to color outside the lines, and to imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more.
 <br/>
 <br/>
 To strengthen our MEA team in Saudi Arabia, we are looking for a full-time:
 <br/>
 <br/>
 <strong>
  Applications Engineer Saudi Arabia (m/f/d)
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 In the role of Applications Engineer, your role is to support and deliver the highest quality technical support to the MEA systems integrators, consultants and end users. Providing hardware and software application support as well as supporting the team in delivering the training curriculum for Qsys and other specialist QSC platforms. The focus of your work is in the following areas:
 <br/>
 <br/>
 <ul>
  <li>
   Provide applications support and QSC Training content to the MEA market.
  </li>
  <li>
   Ensure the highest level of customer experience whilst identifying solutions to software and hardware issues.
  </li>
  <li>
   Diagnose and troubleshoot technical issues, including programming, commissioning and network configuration.
  </li>
  <li>
   Track and monitor system issues through to resolution, within agreed time limits.
  </li>
  <li>
   Properly escalate unresolved issues to appropriate internal teams (e.g. product managers).
  </li>
  <li>
   Provide prompt and accurate feedback to customers whilst ensuring all issues are logged and accordingly.
  </li>
  <li>
   Manage the follow up procedure to ensure systems are fully functional after troubleshooting.
  </li>
  <li>
   Document technical knowledge in the form of notes and manuals.
  </li>
  <li>
   Maintain and build an excellent relationship with customers and end users.
  </li>
  <li>
   In conjunction with the product development teams participate in market research, competitor and customer surveys.
  </li>
  <li>
   Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
  </li>
  <li>
   Attend industry training and develop relevant knowledge and skills to enhance performance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Your profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education to degree level or qualification in industry relevant field such as sound engineering
  </li>
  <li>
   Proven work experience as a Technical Support Engineer, installation Engineer, Commissioning Technician or similar role
  </li>
  <li>
   Strong experience in supporting audio visual or IT infrastructure services is key
  </li>
  <li>
   Commercially astute with the ability to understand a complex sales process
  </li>
  <li>
   Proven expertise managing complex systems within a corporate AV/IT environment
  </li>
  <li>
   Supported products and services NOT exclusively based on hardware
  </li>
  <li>
   Supported products and services to Tier 1 integrators and end users
  </li>
  <li>
   Capable of working with Visio and Autocad, as well as EASE Focus/Address.
  </li>
  <li>
   Well organised to manage conflicting priorities
  </li>
  <li>
   Excellent problem-solving skills individually and as part of a team
  </li>
  <li>
   Strong people management and leadership skills
  </li>
  <li>
   Confident and engaging presentation skills
  </li>
  <li>
   Excellent communication skills &ndash; with the ability to translate technical information for all types of audiences
  </li>
  <li>
   Excellent communication skills (both verbal and written)
  </li>
  <li>
   Fluent English language skills (both verbal and written)
  </li>
  <li>
   Fluent Arabic language skills (both verbal and written) would be an additional benefit
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A varied task in an internationally very successful company
  </li>
  <li>
   The opportunity to actively shape a global company
  </li>
  <li>
   An attractive salary package
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Have we aroused your interest?
 </strong>
 We look forward to receiving your application!
</div>


Applications Engineer Saudi Arabia

Explore 1372+ It support engineer in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.