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it support intern

ACE Money Transfer

<div>
 
 About Us:
 
 
 
 ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.
 
 
 We are looking for a motivated and detail-oriented
 
 IT Support Intern
 
 to join our IT team. The ideal candidate will assist in delivering technical support, troubleshooting hardware and software issues, and logging incidents through the IT Helpdesk system to ensure smooth day-to-day operations. This role offers an excellent opportunity to gain hands-on experience in a professional IT environment and to develop strong technical and problem-solving skills.
 
 
 
 Key Responsibilities:
 
 
 
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 Provide first-level technical support to end-users through in-person assistance, email, and remote support tools
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 <li>
 Diagnose, troubleshoot, and resolve hardware, software, and network-related issues
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 Assist in the setup, configuration, and maintenance of desktops, laptops, printers, and other IT peripherals
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 Support user account management, including password resets and access requests, using Active Directory or similar systems
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 Install, configure, and update software applications in accordance with company policies
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 Log, track, and update incidents and service requests on the company Helpdesk portal
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 Ensure compliance with IT policies, procedures, and information security standards
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field
 </li>
 <li>
 Basic knowledge of Windows and macOS operating systems and IT support/helpdesk processes
 </li>
 <li>
 Familiarity with networking fundamentals, including LAN, IP addressing, routers, and switches
 </li>
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 Understanding of Microsoft applications
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 Strong problem-solving, analytical, and communication skills
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 Ability to work collaboratively in a fast-paced environment
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 Eagerness to learn new technologies and take initiative in resolving technical challenges
 
 
 </li>
 </ul>
 ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile
 
 
 Powered by JazzHR
 
 
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</div>

IT Support Intern

About UsACE Money Transfer is a trusted leader in global remittance services, enabling secure, fast, and affordable money transfers to over 100 countries worldwide. With a strong focus on transparency, regulatory compliance, and customer satisfaction, ACE serves millions of customers who rely on its platform for safe cross-border payments every day.Job SummaryThe Team Lead &ndash; Operations is responsible for leading daily operational activities, ensuring process efficiency, and maintaining compliance with company standards. The role demands expertise in workflow management, stakeholder coordination, and continuous process improvement. The candidate must also demonstrate strong analytical skills and the ability to drive process transformation initiatives that enhance operational efficiency.Key Responsibilities: Team Leadership &amp; Supervision:<ul><li>Lead and supervise the day-to-day operations of the team, ensuring alignment with company goals and KPIs.</li><li>Provide guidance, mentorship, and training to team members to optimize their performance and productivity.</li><li>Monitor and support the team's work, ensuring that tasks are completed on time and meet quality standards.</li></ul>Workflow Management &amp; Coordination:<ul><li>Manage and assign operational tasks effectively to team members to ensure smooth and efficient workflow.</li><li>Act as the point of contact for team members, resolving queries and issues on time.</li><li>Collaborate with other departments (e.g., Customer Experience, IT, and Technical Teams) to ensure smooth operations and quick issue resolution.</li></ul>Process Optimization &amp; Continuous Improvement:<ul><li>Identify inefficiencies or gaps in current operational processes and provide solutions to streamline workflows.</li><li>Implement best practices and innovative approaches to enhance the overall team performance and efficiency.</li><li>Work closely with the Assistant Manager to implement new strategies, tools, and technologies to improve operations.</li></ul>KPI Monitoring &amp; Reporting:<ul><li>Oversee the tracking and analysis of team KPIs (e.g., payment processing accuracy, SLA adherence, issue resolution times).</li><li>Regularly report team performance to the Assistant Manager, identifying areas for improvement and providing suggestions for action.</li><li>Ensure the team consistently meets or exceeds performance targets and service level agreements (SLAs).</li></ul>Quality Control &amp; Compliance:<ul><li>Monitor and ensure that all team activities comply with internal standards and external regulations.</li><li>Conduct regular audits of operational processes to ensure the accuracy, compliance, and quality of work.</li><li>Oversee the resolution of any payment discrepancies, cancellations, or issues to ensure customer satisfaction.</li></ul>Problem-Solving &amp; Incident Management:<ul><li>​​​​​​​Act as the primary escalation point for resolving any operational challenges or issues that arise.</li><li>Work with cross-functional teams to address and resolve system bugs, payment failures, or service interruptions promptly.</li><li>Track, manage, and follow up on open tickets and incidents, ensuring timely resolution.</li></ul>Collaboration &amp; Stakeholder Management:<ul><li>Maintain and strengthen relationships with external partners, including Banks, Payment Service Providers (PSPs), and vendors, to ensure optimal operational performance.</li><li>Collaborate with other departments (e.g., IT, CX, Finance) to address cross-departmental challenges and improve the customer experience.</li></ul>Reporting &amp; Documentation:<ul><li>Prepare and present regular reports on team performance, operational efficiency, and areas for improvement.</li><li>Document key operational procedures, best practices, and any issues faced to ensure consistency in team operations.</li></ul>Other Duties as Assigned:<ul><li>​​​​​​​Take on additional tasks as needed by the Department Manager or department leadership to support the smooth running of the operations unit.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business administration, Operations Management, or related field.</li><li>​​​​​​​Proven experience in a leadership role within financial services or payments operations</li><li>​​​​​​​Strong understanding of payment systems, SLAs, and KPI tracking.</li><li>​​​​​​​​​​​​​​Demonstrated capability in process optimization and data-driven decision making.</li><li>​​​​​​​Excellent leadership, analytical, and problem-solving skills.</li><li>Proficiency in Microsoft Office Suite and data reporting tools.</li></ul>ACE Money Transfer Profile: https://acemoneytransfer.com/company-profileWork Location: In person

Team Lead – Operations

Times Consultant

Join Our Team as an IELTS &amp; PTE Instructor!If you have a strong command of English and a passion for guiding students toward their goals, we&rsquo;d love to hear from you. We&rsquo;re hiring IELTS &amp; PTE Trainers to join our dynamic team. Experience is a plus, but not a must&mdash;we provide comprehensive on-the-job training, ongoing support, and opportunities to grow with us.Key Responsibilities:<ul><li>Conduct engaging IELTS and PTE training sessions aligned with official test formats and standards.</li><li>Develop personalized lesson plans catering to students&rsquo; learning levels and objectives.</li><li>Track students&rsquo; progress through practice tests and offer actionable guidance for improvement.</li><li>Share effective strategies, tips, and techniques to maximize test performance.</li><li>Stay updated on changes in IELTS and PTE test formats, evaluation methods, and best practices.</li><li>Create a positive, interactive learning environment that motivates and inspires students.</li><li>Provide mentorship and ongoing support to help students reach their language goals.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline (minimum 16 years of education).</li><li>Excellent command of the English language, both spoken and written.</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Ability to work independently and collaboratively within a team.</li><li>Familiarity with IELTS &amp; PTE exam formats and scoring is preferred.</li><li>Prior teaching or training experience is an advantage but not required.</li></ul>Why Work with Us?<ul><li>Competitive salary with performance-based rewards.</li><li>Paid training and opportunities for professional growth.</li><li>Supportive and collaborative work environment.</li><li>Access to Times Employee Benefits.</li><li>Career growth opportunities within the education and training sector.</li><li>Make a tangible impact by guiding students toward international education success.</li></ul>If teaching motivates you and your English skills are top-tier, we&rsquo;d love to have you on our coaching team. Support students on their IELTS and PTE journeys. Apply today and inspire future achievers!Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Kharian (Required)</li></ul>Work Location: On the road

IELTS Instructor

Explore 3+ It support intern in Kharian this March. Find roles across top companies and apply now to boost your career.

3 it support intern jobs In Kharian

IT Support Intern

Team Lead – Operations

IELTS Instructor