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Etrala Digital Solutions LLC

Job Title: IT Support Specialist / Technical Support Engineer / Helpdesk Support (L1&ndash;L2)We are seeking a reliable and tech-savvy IT Support Specialist to join our growing technical team in Kuwait City. This role is ideal for someone who enjoys solving technical issues, supporting end-users, and ensuring smooth IT operations across systems, devices, and business applications.This is a great opportunity to build a strong career in IT support within a professional and fast-growing digital solutions environment.Why This Role is Attractive<ul><li>Hands-on experience with real IT systems and business users</li><li>Exposure to hardware, software, networks, and cloud tools</li><li>Career growth into System Administrator or Network Engineer roles</li><li>Stable full-time position with long-term development opportunities</li></ul>Key Responsibilities<ul><li>Provide first-line technical support to users (hardware, software, and network issues)</li><li>Troubleshoot and resolve IT incidents via phone, email, and ticketing systems</li><li>Install, configure, and maintain desktops, laptops, and peripherals</li><li>Support Windows OS, Office applications, and business tools</li><li>Assist with user account setup, permissions, and password management</li><li>Escalate complex technical issues to senior IT staff when needed</li><li>Maintain accurate documentation of issues and resolutions</li><li>Ensure IT systems run smoothly with minimal downtime</li></ul>Requirements<ul><li>Experience in IT support, helpdesk, or technical support role</li><li>Basic knowledge of Windows OS, Microsoft Office, and networking concepts</li><li>Understanding of hardware troubleshooting and system maintenance</li><li>Strong problem-solving and communication skills</li><li>Ability to work under pressure and manage multiple requests</li><li>IT certification (CompTIA A+, Network+, or similar) is an advantage</li></ul>About the CompanyEtrala Digital Solutions LLC is a professional technology and business services company focused on delivering reliable IT support, digital solutions, and system management services. We help organizations maintain efficient and secure IT environments through practical technical expertise and responsive support.We are committed to building a strong team of IT professionals who value quality service, continuous learning, and career development.Why Work With Us<ul><li>Clear career growth path in IT and systems administration</li><li>Exposure to real business IT environments</li><li>Supportive and structured work environment</li><li>Opportunity to learn modern IT tools and systems</li><li>Stable long-term employment in Kuwait</li></ul>Apply NowIf you are passionate about technology and enjoy solving IT problems, apply today and start your career with a growing digital solutions company in Kuwait City.Job Type: Full-timePay: KD700.000 - KD1,900.000 per monthWork Location: In person

IT Support Specialist

Oryx

<div>
 
 Company:
 
 Oryx Ltd.
 
 
 
 Employment:
 
 Full-time
 
 
 
 Reports to:
 
 Managing Partner
 
 
 
 Department:
 
 ICT
 
 
 
 About Oryx Ltd.
 
 
 
 Oryx Ltd. is a family office with a global investment mandate spanning private equity, venture capital, public markets, real estate, and alternative investments. The group's primary focus is the USA and the GCC, with additional exposure across the UK, Europe, and select global markets. It operates through specialist subsidiaries and takes a principal-led, long-term approach to building and managing assets.
 
 
 
 The Role
 
 
 
 This is a rare opportunity to shape how a sophisticated, fast-moving organisation operates at its core.
 
 
 Reporting directly to the Managing Partner, the Business Operations Automation Analyst will work systematically across the business &mdash; embedding with each team, capturing how work actually gets done, and translating that into a structured company knowledge base of documented roles, processes, and SOPs. Once that foundation is in place, you will layer automation on top: reducing manual effort, improving consistency, and freeing people to focus on higher-value work.
 
 
 This is an execution role, not a strategy role. Direction and prioritisation come from the Managing Partner. What this role demands is the discipline to document thoroughly, the interpersonal skill to earn trust across departments, and the technical curiosity to ask "can this be automated?" at every turn.
 
 
 You will work department by department, building something cumulative &mdash; a living operational reference that grows more valuable with every iteration.
 
 
 
 Key Responsibilities
 
 
 
 
 Discovery &amp; Knowledge Capture
 
 
 
 <ul>
 <li>
 Embed with each team and function in turn, conducting structured interviews and workflow observations to understand how work is actually performed
 </li>
 <li>
 Translate discoveries into clear, accurate SOPs, role guides, process maps, and reference documentation &mdash; written for the people who will use them, not for filing away
 </li>
 <li>
 Build and maintain a centralised company knowledge base that serves as the operational backbone of the organisation
 
 
 </li>
 </ul>
 
 Process Documentation &amp; Standardisation
 
 
 
 <ul>
 <li>
 Develop consistent documentation standards and templates used across all departments
 </li>
 <li>
 Ensure every documented process is version-controlled, accessible, and kept current as the business evolves
 </li>
 <li>
 Identify gaps, redundancies, and inefficiencies surfaced during documentation; flag these to the Managing Partner with practical recommendations
 
 
 </li>
 </ul>
 
 Automation &amp; Tool Optimisation
 
 
 
 <ul>
 <li>
 Once a process is documented and understood, assess it for automation potential
 </li>
 <li>
 Implement workflow automations using existing tools &mdash; Asana, Slack, Airtable, Microsoft 365, Power Automate &mdash; before recommending new ones
 </li>
 <li>
 Assist staff directly with automation: build the workflows with them, not just for them
 
 
 </li>
 </ul>
 
 Reporting &amp; Visibility
 
 
 
 <ul>
 <li>
 Develop simple, clear reporting frameworks that give the Managing Partner visibility into operational performance across departments
 </li>
 <li>
 Track progress of the documentation and automation programme; surface blockers early
 
 
 </li>
 </ul>
 
 Training &amp; Adoption
 
 
 
 <ul>
 <li>
 Support staff in adopting new processes and tools through hands-on training and practical documentation
 </li>
 <li>
 Make it easy for people to follow the new systems &mdash; friction kills adoption
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 Complete the application form at https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ. Select "Business Operations Automation Analyst" as the job position and reference code.
 
 
 
 Only shortlisted candidates will be contacted. We appreciate all applications.
 
 
 
 
 Requirements
 
 
 
 
 Essential
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in Business Administration, Information Systems, or a related field
 </li>
 <li>
 People skills: Genuinely good at getting people to open up &mdash; staff need to trust you with how they actually work, not just how they're supposed to work
 </li>
 <li>
 Documentation discipline: Methodical, thorough, and clear in written communication &mdash; the knowledge base is only as good as the person building it
 </li>
 <li>
 Communication: Strong written and verbal English; able to write for non-technical audiences as naturally as technical ones
 </li>
 <li>
 Curiosity: A genuine instinct to ask why a process works the way it does, and whether it needs to
 
 
 </li>
 </ul>
 
 Preferred &mdash; Aptitude Matters More Than Credentials
 
 
 
 <ul>
 <li>
 Familiarity with project and collaboration tools: Asana, Slack, Airtable, Notion, Confluence, or similar
 </li>
 <li>
 Some exposure to automation tools &mdash; Power Automate, Zapier, or equivalent &mdash; even in a personal or academic context
 </li>
 <li>
 Experience building or contributing to internal wikis, knowledge bases, or SOPs
 </li>
 <li>
 Basic data skills (Excel, SQL, or Power BI) for reporting and analysis
 </li>
 <li>
 Any background in business analysis, process improvement, or operations &mdash; consulting, in-house, or otherwise
 </li>
 <li>
 Arabic language skills are a bonus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Direct access to the Managing Partner &mdash; clear direction, fast decisions, real ownership
 </li>
 <li>
 A mandate to shape how the business operates, department by department
 </li>
 <li>
 Broad exposure across investment, real estate, finance, and group operations
 </li>
 <li>
 A modern tool stack and genuine appetite for automation and systems thinking
 </li>
 <li>
 A role that grows with you &mdash; this is a foundation, not a ceiling
 </li>
 </ul>
</div>

Business Operations Automation Analyst

International Turnkey Systems - ITS

<div>
 
 
 Job Description: Talent Acquisition Specialist
 
 
 
 
 
 
 
 Role Overview:
 
 The Talent Acquisition Specialist is responsible for managing the end-to-end recruitment lifecycle. This role is pivotal in attracting, engaging, and securing top-tier talent to support the company&rsquo;s growth and strategic objectives, ensuring a seamless experience for both candidates and hiring managers.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Full-Cycle Recruitment:
 
 Manage the end-to-end hiring process, including sourcing, screening, interviewing, and offer negotiation.
 </li>
 <li>
 
 Sourcing Strategy:
 
 Utilize diverse channels&mdash;including LinkedIn, industry networks, job boards, and referrals&mdash;to build a robust pipeline of passive and active candidates.
 </li>
 <li>
 
 Stakeholder Management:
 
 Partner closely with hiring managers to define role requirements, refine job profiles, and conduct competency-based interviews.
 </li>
 <li>
 
 Candidate Experience:
 
 Act as the primary brand ambassador, ensuring every candidate receives timely communication and a positive experience throughout the recruitment process.
 </li>
 <li>
 
 Data &amp; Reporting:
 
 Maintain accurate records in the Applicant Tracking System (ATS), monitor key recruitment metrics, and provide regular updates on hiring progress.
 </li>
 <li>
 
 Onboarding Coordination:
 
 Facilitate the transition from offer acceptance to onboarding, collaborating with HR to ensure all necessary documentation and system access are prepared.
 </li>
 </ul>
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 
 Experience:
 
 
 4&ndash;6 years of proven experience
 
 in recruitment or talent acquisition, preferably within a fast-paced or corporate environment.
 </li>
 <li>
 
 Technical Skills:
 
 Proficiency with Applicant Tracking Systems (ATS) and HR management platforms (e.g., Oracle, SAP, or Taleo).
 </li>
 <li>
 
 Communication:
 
 Exceptional verbal and written communication skills with the ability to influence and build relationships at all levels.
 </li>
 <li>
 
 Organizational Agility:
 
 Demonstrated ability to manage multiple high-priority requisitions simultaneously without compromising quality.
 </li>
 </ul>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 
</div>

Talent Acquisition Specialist

Confidential

<div>
 
 
 Role Overview
 
 
 
 We are looking for a driven and analytical
 
 Corporate Development Specialist
 
 to support our growth strategy through market analysis, strategic partnerships, and M&amp;A activities. This role will work closely with senior leadership and play a key part in shaping the company&rsquo;s expansion roadmap.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Support the identification and evaluation of strategic growth opportunities, including partnerships, investments, and acquisitions
 </li>
 <li>
 Conduct market research, competitive analysis, and industry benchmarking
 </li>
 <li>
 Build financial models and perform valuation analysis (DCF, comparable companies, precedent transactions)
 </li>
 <li>
 Assist in due diligence processes across financial, operational, and commercial areas
 </li>
 <li>
 Prepare investment memos, presentations, and recommendations for senior leadership
 </li>
 <li>
 Coordinate with internal teams and external advisors (legal, financial, consultants)
 </li>
 <li>
 Track performance of strategic initiatives and provide insights for optimization
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Business, Economics, or a related field
 </li>
 <li>
 
 3&ndash;5 years
 
 of experience in corporate development, investment banking, consulting, or private equity
 </li>
 <li>
 Strong financial modeling and analytical skills
 </li>
 <li>
 Solid understanding of valuation methodologies and deal processes
 </li>
 <li>
 Advanced proficiency in Excel and PowerPoint
 </li>
 <li>
 Excellent communication and stakeholder management skills
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in [eCommerce / Tech / FMCG / relevant industry]
 </li>
 <li>
 MBA, CFA, or equivalent professional qualification
 </li>
 <li>
 Exposure to cross-border transactions or regional market expansion
 </li>
 </ul>
 
 
</div>

Corporate Development Specialist

United Real Estate Company (URC)

<div>
 
 
 Core Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Assists the Design Manager in engaging consultants to produce initial construction documentation, conceptual framework, and design briefs.
 </li>
 <li>
 Coordinates all design disciplines, including Architecture, Structure, MEP, Landscape, Interior Design, and specialist consultants.
 </li>
 <li>
 Manages day-to-day technical coordination with all design consultants.
 </li>
 <li>
 Reviews design submissions to ensure coordination, quality, and compliance prior to management approval.
 </li>
 <li>
 Leads design coordination meetings and monitor the closure of actions and resolutions.
 </li>
 <li>
 Tracks design program milestones and proactively identify risks to schedules or approvals.
 </li>
 <li>
 Supports authority submission processes and coordinate responses to authority comments and requirements.
 </li>
 <li>
 Identifies design changes that may impact cost, scope, or program, and support value engineering initiatives.
 </li>
 <li>
 Maintains and update design issue logs, change registers, and progress reports.
 </li>
 <li>
 Issues consolidated technical comments to design consultants.
 </li>
 <li>
 Chair coordination meetings on behalf of the Design Manager when required.
 </li>
 <li>
 Escalates significant technical, program, or compliance risks to management for timely decision-making.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Architectural Engineering/Architecture or a related field
 </li>
 <li>
 English is essential, Arabic is an added advantage
 </li>
 <li>
 15 years of post-qualification experience in multi-disciplinary design coordination, ideally with a developer (client-side)
 </li>
 </ul>
</div>

Assistant Design Manager

Zain

<div>About the Role 
The Business Excellence Specialist will report to the Business Excellence Manager and play a key role in driving operational excellence across the organization. This role is responsible for enhancing business performance through process optimization, governance frameworks, and the implementation of international best practices. The ideal candidate will act as a change agent, partnering with cross-functional teams to embed a culture of continuous improvement, ensure compliance with global standards, and elevate organizational efficiency, quality, and customer experience. 
Responsibilities:<ul><li>
Lead and support end-to-end process management initiatives, including process mapping, redesign, and optimization to enhance efficiency and effectiveness.</li><li>
Drive continuous improvement programs using structured methodologies identifying gaps, root causes, and sustainable solutions.</li><li>
Manage and coordinate internal and external audits, ensuring timely closure of findings and alignment with regulatory and certification requirements.</li><li>
Support the development, implementation, and maintenance of ISO and other international certifications, ensuring ongoing compliance and readiness.</li><li>
Establish and monitor performance frameworks and KPIs, providing insights and recommendations to senior stakeholders.</li><li>
Partner with business units to ensure standardization and governance of processes, policies, and procedures across the organization.</li><li>
Lead or support cross-functional projects related to transformation, operational excellence, and digital/process innovation.</li><li>
Conduct benchmarking and best practice analysis to identify opportunities for innovation, cost optimization, and service improvement.</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities</li></ul>
What We Need From You 
Skills:<ul><li>
Strong analytical mindset with the ability to translate data into actionable insights.</li><li>
Demonstrated experience in process improvement, quality management, or business transformation roles.</li><li>
Solid understanding of audit practices, compliance frameworks, and international standards (e.g., ISO).</li><li>
Excellent stakeholder management and communication skills, with the ability to influence at different organizational levels.</li><li>
Strong project management capabilities, with the ability to manage multiple initiatives simultaneously.</li><li>
High level of attention to detail combined with strategic thinking.</li><li>
Proficiency in tools such as Microsoft Office (advanced Excel preferred) and process mapping or project management tools.</li><li>
Certifications such as ISO Lead Auditor and/or PMP are highly desirable.</li></ul> 
Education Level/ Major:
Bachelor's degree in Business Administration, Industrial Engineering, Management, Information Systems, or a related field.
Years Of Experience:
Minimum 5+ years of relevant experience in business excellence, process improvement, or operational strategy roles.</div>

Business Excellence

YConsLab Digital Solutions

Job Title: Senior Data Analyst Join YConsLab Digital Solutions as a Senior Data AnalystAre you a data-driven professional who enjoys transforming complex data into meaningful business insights? At YConsLab Digital Solutions, we&rsquo;re building innovative data platforms that help organizations make smarter, faster decisions.We&rsquo;re looking for a Senior Data Analyst / Data Analytics Specialist who can take ownership of data projects, collaborate with cross-functional teams, and deliver actionable insights that drive real impact. If you thrive in a fast-paced, growth-focused environment, this role offers strong career progression and exposure to high-value projects.Key Responsibilities<ul><li>Analyze large datasets to identify trends, patterns, and business opportunities</li><li>Develop and maintain dashboards and reports using BI tools (Power BI, Tableau, or similar)</li><li>Collaborate with stakeholders to define data requirements and KPIs</li><li>Perform data validation, cleansing, and transformation to ensure data accuracy</li><li>Build predictive models and support data-driven decision-making</li><li>Translate complex data findings into clear, actionable insights for non-technical teams</li><li>Support business strategy through data storytelling and visualization</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Data Analytics, Statistics, Computer Science, or a related field</li><li>4+ years of experience in data analysis or business intelligence roles</li><li>Strong proficiency in SQL and Excel</li><li>Experience with BI tools such as Power BI or Tableau</li><li>Knowledge of Python or R for data analysis is highly preferred</li><li>Strong analytical thinking and problem-solving skills</li><li>Excellent communication and stakeholder management abilities</li></ul>Preferred Qualifications<ul><li>Experience in cloud platforms (AWS, Azure, or Google Cloud)</li><li>Familiarity with data warehousing concepts</li><li>Experience working in consulting, tech, or digital transformation environments</li></ul>About the CompanyYConsLab Digital Solutions is a forward-thinking technology and consulting company specializing in data analytics, digital transformation, and enterprise solutions. We partner with organizations across industries to unlock the full value of their data and drive sustainable growth.Why Work With Us<ul><li>Work on high-impact, real-world data projects</li><li>Collaborative and innovation-driven culture</li><li>Opportunities for professional development and advancement</li><li>Exposure to modern tools, technologies, and global best practices</li></ul>Apply NowIf you're ready to take the next step in your data analytics career, we&rsquo;d love to hear from you. Apply today and be part of a team that turns data into powerful business decisions.Pay: KD1,800.000 - KD2,800.000 per monthWork Location: In person

Senior Data Analyst

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