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it support specialist

Core for Infrastructure Works Co. W.L.L by Al Nisf Group

<p><b>Job Title:</b> Part-Time IT &amp; Technical Support Specialist (Engineering / Infrastructure Focus)</p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support and troubleshooting for hardware, software, and network-related issues in an engineering or infrastructure environment.</li><li>Install, configure, and maintain computers, servers, and IT equipment used by engineering teams.</li><li>Support engineering software applications such as <b>AutoCAD, Primavera</b>, and other project management or design tools.</li><li>Manage user accounts, emails, and access permissions in line with company policies.</li><li>Monitor and maintain network performance, security, and data backup systems.</li><li>Assist in IT projects, software upgrades, and implementation of new technologies.</li><li>Ensure the security of company data through antivirus, firewalls, and other protective measures.</li><li>Document IT procedures and provide user training to engineering and technical staff.</li><li>Coordinate with external vendors and service providers for IT-related solutions.</li><li>Provide regular reports on IT system performance and issues to the IT Manager.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Proven experience as an IT Specialist, IT Support, or System Administrator.</li><li>Hands-on experience with engineering software applications such as <b>AutoCAD and Primavera</b>.</li><li>Previous experience working in <b>contracting companies or engineering firms</b>.</li><li>Strong knowledge of Windows/Linux operating systems and networking protocols.</li><li>Experience troubleshooting PCs, printers, servers, and network devices.</li><li>Knowledge of cybersecurity practices and IT best practices.</li><li>Excellent problem-solving, organizational, and communication skills.</li><li>Fluency in English is required; Arabic is an advantage.</li><li>Kuwait Driving License preferred.</li><li>Transferable residency (Article 18) is preferable.</li></ul><p><b>Additional Notes:</b></p><ul><li>This is a <b>part-time position</b>, suitable for candidates with experience supporting engineering and infrastructure projects, particularly in contracting or engineering companies.</li><li>The candidate should be familiar with IT requirements in engineering firms, including software installation, license management, and technical support for design and project management applications.</li></ul><p>Job Type: Part-time</p>

IT & Technical Support Specialist-Part-Time

Procapita Group

<div>
 <p>
  On behalf of our client, we are seeking an IT Specialist who will be responsible for ensuring the smooth operation and maintenance of all technology-related systems at the head office and other locations. This includes a strong focus on access control (biometric systems, access points), telephony systems, CCTV infrastructure, network infrastructure, backup and recovery, and general IT support. The IT Specialist will manage IT resources, troubleshoot issues, and maintain security measures to ensure business continuity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Roles &amp; Responsibilities:
   </u>
  </strong>
 </p>
 <p>
  <strong>
   Access Control Systems
  </strong>
 </p>
 <ul>
  <li>
   Maintain and troubleshoot biometric scanners (including facial recognition) and other access control technologies.
  </li>
  <li>
   Manage user access credentials and permissions within access control software.
  </li>
  <li>
   Coordinate with vendors for repairs, maintenance, and software updates related to access control systems.
  </li>
  <li>
   Ensure the security and integrity of the access control systems at the head office.
  </li>
 </ul>
 <p>
  <strong>
   Telephony Support
  </strong>
 </p>
 <ul>
  <li>
   Maintain and support telephony systems, including VOIP, phone lines, and mobile devices.
  </li>
  <li>
   Troubleshoot and resolve issues related to phone connectivity, call routing, and voicemail systems.
  </li>
  <li>
   Assist staff with telephony setup, configurations, and issues related to phone equipment and systems.
  </li>
  <li>
   Coordinate with vendors for telephony system maintenance and upgrades as needed.
  </li>
 </ul>
 <p>
  <strong>
   CCTV Systems Support
  </strong>
 </p>
 <ul>
  <li>
   Maintain and troubleshoot CCTV cameras and recording systems to ensure full functionality and security surveillance.
  </li>
  <li>
   Monitor CCTV system performance and ensure that cameras are operational at the head office.
  </li>
  <li>
   Coordinate with vendors for any repairs or upgrades related to CCTV systems.
  </li>
  <li>
   Implement and maintain security measures to protect video surveillance data and footage.
  </li>
 </ul>
 <p>
  <strong>
   Backup and Recovery
  </strong>
 </p>
 <ul>
  <li>
   Manage backup systems and processes for critical data and systems, ensuring regular backups are completed.
  </li>
  <li>
   Perform recovery operations as required, ensuring minimal downtime in the event of data loss or system failure.
  </li>
  <li>
   Troubleshoot backup system issues and ensure the integrity of backup data.
  </li>
  <li>
   Regularly test disaster recovery procedures and ensure proper documentation of recovery plans.
  </li>
 </ul>
 <p>
  <strong>
   Technical Support
  </strong>
 </p>
 <ul>
  <li>
   Provide first-level technical support to staff at the head office for hardware, software, and network-related issues.
  </li>
  <li>
   Troubleshoot and resolve technical problems related to computers, printers, mobile devices, and other IT equipment.
  </li>
  <li>
   Create and manage user accounts for employees, and assist with email setup and troubleshooting.
  </li>
  <li>
   Offer training and guidance to staff on basic IT tools and systems.
  </li>
 </ul>
 <p>
  <strong>
   Network Administration
  </strong>
 </p>
 <ul>
  <li>
   Assist with the maintenance, monitoring, and optimization of network infrastructure at the head office, including routers, switches, Wi-Fi access points, and internet connectivity.
  </li>
  <li>
   Troubleshoot and resolve network connectivity issues efficiently.
  </li>
 </ul>
 <p>
  <strong>
   Software Management
  </strong>
 </p>
 <ul>
  <li>
   Install, configure, and update software applications as needed across company systems.
  </li>
  <li>
   Ensure that software applications are compatible with IT infrastructure and meet the organization's needs.
  </li>
 </ul>
 <p>
  <strong>
   Hardware Maintenance
  </strong>
 </p>
 <ul>
  <li>
   Perform routine maintenance on computer hardware and peripherals, including cleaning, replacing parts, and ensuring proper functionality.
  </li>
 </ul>
 <p>
  <strong>
   Security
  </strong>
 </p>
 <ul>
  <li>
   Implement and maintain basic security measures to protect IT systems and data, including antivirus software, firewalls, and access controls.
  </li>
  <li>
   Monitor IT infrastructure for security threats and proactively address vulnerabilities.
  </li>
 </ul>
 <p>
  <strong>
   Inventory Management
  </strong>
 </p>
 <ul>
  <li>
   Maintain an inventory of IT hardware, software, and peripherals at the head office.
  </li>
  <li>
   Ensure that all IT assets are properly tracked, maintained, and replaced when necessary.
  </li>
 </ul>
 <p>
  <strong>
   Documentation
  </strong>
 </p>
 <ul>
  <li>
   Document IT procedures, troubleshooting steps, and solutions to common problems to ensure efficient knowledge sharing within the team.
  </li>
  <li>
   Prepare detailed reports for IT activities, including hardware and software inventories, maintenance schedules, and issue resolutions.
  </li>
 </ul>
 <p>
  <strong>
   Vendor Management
  </strong>
 </p>
 <ul>
  <li>
   Communicate with IT and access control vendors for support, maintenance, and repairs.
  </li>
  <li>
   Coordinate with vendors to ensure compliance with SLAs (Service Level Agreements) and quality standards.
  </li>
 </ul>
 <p>
  <strong>
   Project Support
  </strong>
 </p>
 <ul>
  <li>
   Assist with IT-related projects such as the installation of new equipment or the implementation of new software systems.
  </li>
  <li>
   Support IT project planning and execution as needed.
  </li>
 </ul>
 <p>
  <strong>
   Training
  </strong>
 </p>
 <ul>
  <li>
   Training all employees on new software, cybersecurity training, and introducing IT-related systems and software to new hires.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Skills &amp; Qualifications:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Degree in IT or related field (Computer Engineering, Computer Science, or similar).
  </li>
  <li>
   Certifications such as A+, MCSA, CompTIA Network+, CompTIA Security+, CCNA (Cisco Certified Network Associate), or other relevant IT certifications are preferred.
  </li>
  <li>
   Proven experience (minimum 6 years) in providing IT support, troubleshooting hardware and software issues, and maintaining IT systems.
  </li>
  <li>
   Strong understanding of computer hardware, software, networking, and operating systems (Windows, macOS, etc.).
  </li>
  <li>
   Specific experience with access control systems (biometrics, access points), telephony systems, CCTV technologies, and backup/recovery solutions is required.
  </li>
  <li>
   Experience with networking, VOIP, CCTV installation and troubleshooting, and disaster recovery plans is a plus.
  </li>
  <li>
   Excellent problem-solving, troubleshooting, and analytical skills.
  </li>
  <li>
   Strong communication and interpersonal skills, with a customer-centric approach.
  </li>
  <li>
   Ability to work independently as well as in a team.
  </li>
  <li>
   Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  </li>
  <li>
   Positive attitude and proactive mindset.
  </li>
 </ul>
 <p>
 </p>
</div>


IT Specialist

V2X Inc

<div>
 Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Service Desk Administrator plays a critical role in maintaining and supporting enterprise IT systems and services. Certified at the associate specialist level in multiple disciplines, such as systems, networks, and security (e.g., MCSA, CCNA-Security), this individual ensures the seamless operation of core systems through proactive monitoring, troubleshooting, and resolution of incidents and requests reported to the RCC-SWA. Key responsibilities include performing initial assessments, triage, research, and resolution of technical issues while maintaining clear communication with customers. The Service Desk Administrator also monitors and analyzes both scheduled and unscheduled Authorized Service Interruptions (ASIs) affecting Defense Information Systems (DISA) and CENTCOM facilities. They interpret network topologies to identify and address Hazardous Conditions (HAZCON) within the Southwest Asia Area of Responsibility (AOR). Equipped with a solid understanding of DISA guidelines and ITIL processes, the Service Desk Administrator is responsible for managing tickets throughout their lifecycle, ensuring timely updates, resolution, and customer satisfaction. This position combines technical expertise with a commitment to delivering high-quality support for mission-critical operations. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position. Responsibilities Technical and Incident Support: Provide enterprise-level technical and non-technical support for AESMP incidents and requests. Act as an escalation point for complex application or system issues, offering guidance and resolution strategies. Incident Analysis and Reporting: Deliver feedback and analysis on technical and non-technical events to internal Vectrus leadership and Watch Officers. Document all duty shift activities impacting theater operations, including outages, Authorized Service Interruptions (ASI), Hazardous Conditions (HAZCONs), receipt of Network Tasking Orders (NTO), and network trends or metrics. Customer Service Excellence: Maintain a high level of customer service during support interactions, adhering to service management principles and ensuring effective communication. Regional Coordination: Serve as the primary point of contact (POC) with Regional Network Operations Centers (NOCs), CENTCOM, and NETCOM to manage, monitor, and maintain awareness of ASIs within the RCC-SWA Area of Responsibility (AOR). Documentation and Standardization: Provide input and updates for Site Operating Procedures (SOPs) and Work Instructions (WIs) to standardize and improve processes. Account and System Management: Create, modify, and delete user and computer objects within Active Directory. Provision, modify, and delete enterprise email accounts using DISA DEPO or the Army365 account portal. Service Coordination: Create, modify, and coordinate ASI requests with designated organizations for theater operations. Work Environment: Perform effectively in a fast-paced, deadline-driven environment, ensuring smooth operational continuity and swift issue resolution. All other duties as required. This role demands a combination of technical expertise, attention to detail, and the ability to collaborate across multiple stakeholders to support critical theater operations. Qualifications Qualifications Security Clearance: Requires an active active Secret Clearance Education / Certifications: Equivalent experience may substitute for formal education on a year-for-year basis: One year of relevant professional experience can replace one year of education if a degree is required. Associate&rsquo;s degree in Computer Science, Management Information Systems (MIS), Information Systems (IS), Engineering, or a related field preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: IAT Level: IAT II BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): MCSA: Microsoft Certified Solutions Associate (Windows Server 2016 or Windows 10) Microsoft Certified: Security Operations Analyst Associate Microsoft Certified: Information Protection Administrator Associate Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Security Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Administrator Associate Red Hat Certified Systems Administrator (RHCSA) Cisco Certified Network Associate (CCNA) Juniper Networks Certified Internet Specialist (Any specialization) Experience: Academic study beyond high school (up to a bachelor&rsquo;s degree) in Software Engineering, Business Information Systems, or a similar discipline may substitute for up to three years of general experience A minimum of 4 years of professional experience in roles demonstrating technical, administrative, managerial, or analytical expertise in management information systems. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
</div>


Service Desk Admin I (NOSC)

C3EL

<div><h2 class="jobSectionHeader"><b>Overview:</b></h2>
<div>
<div><div><p><b>Job Title:</b> Help Desk Tier I Support</p>
<p><b>
Security Clearance:</b> Secret</p>
<p><b>
Location</b>: Camp Arifjan, Kuwait</p>
<p><b><i>
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.</i></b>)</p><br>
<p></p>
</div>
</div></div><h2 class="jobSectionHeader"><b>Description:</b></h2>
<div>
<div><div><p>C3EL is seeking a Help Desk Tier I Support to join our team in Camp Arifjan, Kuwait. In this role, you'll be the first line of defense for resolving technical issues by providing timely troubleshooting, guidance, and support for computers, networks, and related systems. You'll deliver clear, customer-focused assistance while keeping operations running smoothly and efficiently.</p>
<p><b>
Responsibilities will include, but not be limited to:</b></p>
<ul>
<li>Perform laptop imaging and deployment.</li>
<li>Conduct basic IP and network connectivity troubleshooting.</li>
<li>Create and manage user accounts within a Microsoft domain environment.</li>
<li>Add and remove computers from the domain.</li>
<li>Assign users to appropriate groups and apply necessary permissions.</li>
<li>Create and manage Exchange mailboxes.</li>
<li>Diagnose and resolve user email-related issues.</li>
<li>Troubleshoot and configure printers, including mapping shared printers.</li>
<li>Document all support actions and troubleshooting steps for reporting and tracking purposes.</li></ul><br>
<p></p>
</div>
</div></div><h2 class="jobSectionHeader"><b>Minimum Qualifications:</b></h2>
<div><div><div><ul><li>An Active, in-scope US Government issued <b>Secret</b> clearance.</li>
<li>Due to the nature of the work and contract requirements, <b>US Citizenship is required.</b></li>
<li>Must have a minimum of seven (7) years of experience with IT systems.</li>
<li>Must have a minimum of four (4) years in IT customer support.</li>
<li>Must have a minimum of two (2) years experience in a military environment.</li>
<li>Must have one (1) of the following required certifications: A+CE or CCNA-Security or CND or Network+CE or SSCP.</li>
<li>Able to travel to support mission up to 10%.</li></ul><br>
<p></p>
</div>
</div></div><h2 class="jobSectionHeader"><b>Education:</b></h2>
<ul><li>Associate's degree in Networking, OR eleven (11) total years of recent specialized experience.</li></ul></div>

Help Desk Tier I Support

Bank of Bahrain & Kuwait

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <ul>
  <li>
   Provide Technical Support to IT end-users, resolving technical issues, maintaining hardware and software installations, and improving IT systems. Ensure maintain users accounts by implementing Security Policies for system and Network.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Be familiar with all hardware, software and network operating systems of the branch computing platforms.
  </li>
  <li>
   Troubleshoots all Technology issues that are covering Software, Hardware and Network Operating Systems.
  </li>
  <li>
   Monitors security of all IT hardware and software components.
  </li>
  <li>
   Maintains logs for all required repairs and maintenance.
  </li>
  <li>
   Maintains proper records for all applications and systems installation, upgrade and or disposal as the case may be.
  </li>
  <li>
   Participates in the installation, configuration, upgrade, and administration of networked servers, workstations, peripheral equipment, and software to assure continuous operations.
  </li>
  <li>
   Conducts project activities according to the approved project plan and within scope, quality, time and budget constraints.
  </li>
  <li>
   Sets-up and manages the project team and arranges for training where necessary.
  </li>
  <li>
   Participates in troubleshooting to resolve network hardware and operations problems, including but not limited to connectivity, internet access, electronic mail and file servers.
  </li>
  <li>
   Coordinating with internal audit / external audit and providing evidence for the required controls.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science or related field required.
  </li>
 </ul>
 <p>
 </p>
</div>


System Administrator (Kuwaiti Nationals)

<div><h2 class="jobSectionHeader"><b>Overview:</b></h2>
<div>
<div><div><p><b>Job Title:</b> System Administrator Tier II Support</p>
<p><b>
Security Clearance:</b> Secret</p>
<p><b>
Location</b>: Camp Arifjan, Kuwait</p>
<p><b><i>
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.</i></b>)</p><br>
<p></p>
</div>
</div></div><h2 class="jobSectionHeader"><b>Description:</b></h2>
<div>
<div><div><p>C3EL is seeking a System Administrator Tier II Support to join our team in Kuwait. In this role, you'll provide advanced administration, troubleshooting, and support for enterprise-level systems and networks. You'll ensure the stability, security, and performance of critical infrastructure by applying updates, monitoring server health, and leveraging enterprise management tools. As a key member of our technical team, you'll help maintain seamless operations while ensuring compliance with DoD standards and security requirements.</p>
<p><b>
Responsibilities will include, but not be limited to:</b></p>
<ul>
<li>Provide Tier II system administration support, including troubleshooting escalated issues from Tier I.</li>
<li>Monitor system health, performance, and availability, ensuring mission-critical systems remain operational.</li>
<li>Implement security patches, configuration changes, and updates to maintain compliance with DoD standards.</li>
<li>Manage Active Directory accounts, permissions, and group policies.</li>
<li>Perform routine server backups, disaster recovery procedures, and system restores when required.</li>
<li>Support the configuration and deployment of servers, storage systems, and enterprise applications.</li>
<li>Maintain and enforce best practices across systems and networks.</li>
<li>Collaborate with network, security, and help desk teams to resolve complex technical issues.</li>
<li>Document system configurations, procedures, and troubleshooting steps for knowledge continuity.</li></ul><br>
<p></p>
</div>
</div></div><h2 class="jobSectionHeader"><b>Minimum Qualifications:</b></h2>
<div><div><div><ul><li>An active, in-scope US Government issued <b>Secret</b> clearance with SCI eligibility.</li>
<li>Due to the nature of the work and contract requirements, <b>U.S. Citizenship is required</b>.</li>
<li>Must have <b>one (1)</b> of the following required certifications: Security+ CE, CCNA, CySA+, GICSP, GSEC, CND, or SSCP.</li>
<li>Must have knowledge and familiarity with reviewing and deploying vendor updates for security patches.</li>
<li>Must have knowledge with storage technologies such as Storage Area Network (SAN) or Network Attached Storage (NAS).</li>
<li>Must have knowledge with server performance tuning and monitoring tools.</li>
<li>Must have knowledge with server configuration and management tools (Microsoft System Center Operations manager (SCOM) and System Center Configuration Manager (SCCM)).<br>
</li>
<li>Must have network troubleshooting skills and knowledge of networks.</li>
<li>Must have technical documentation skills.</li></ul><br>
<p></p>
</div>
</div></div><h2 class="jobSectionHeader"><b>Education:</b></h2>
<ul><li>Bachelor's degree plus 6 years related work experience and 2 years in military environment OR an Associate's degree plus 7 years of recent specialized experience, OR 11 total years of recent specialized experience.</li></ul></div>

System Administrator Tier II Support

<p><b>Key Responsibilities</b></p><ul><li>Provide technical support and troubleshooting for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computers, servers, and IT equipment.</li><li>Manage user accounts, emails, and access permissions in line with company policies.</li><li>Monitor and maintain network performance, security, and data backup systems.</li><li>Assist in the implementation of IT projects, upgrades, and new technologies.</li><li>Ensure the security of company data through antivirus, firewalls, and other protective measures.</li><li>Document IT procedures and provide user training where required.</li><li>Coordinate with external vendors and service providers for IT-related solutions.</li><li>Provide regular reports on IT system performance and issues to the IT Manager.</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Proven experience as an IT Specialist, IT Support, or System Administrator.</li><li>Strong knowledge of Windows/Linux operating systems and networking protocols.</li><li>Hands-on experience with troubleshooting PCs, printers, servers, and network devices.</li><li>Knowledge of cybersecurity practices and IT best practices.</li><li>Excellent problem-solving and communication skills.</li><li>Fluency in English is required; Arabic is an advantage.</li><li>Kuwait Driving License preferred.</li><li>Transferable residency (Article 18) is preferable.</li></ul><p>Job Type: Full-time</p>

Explore 232+ It support specialist in Kuwait City this September. Find roles across top companies and apply now to boost your career.

232 it support specialist jobs IN Kuwait City

IT & Technical Support Specialist-Part-Time

IT Specialist

Service Desk Admin I (NOSC)

Help Desk Tier I Support

System Administrator (Kuwaiti Nationals)

System Administrator Tier II Support

IT Specialist