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it support specialist

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Support Specialist will provide advanced IT support services, ensuring the optimal use of hardware and software technologies, enhancing system performance, and securing data. With over 4 years of experience in IT service support, the IT Support Engineer will be responsible for offering tier-one technical assistance, advising on IT equipment upgrades, and staying abreast of technological advancements. The ideal candidate will play a key role in designing and implementing networks and will support the organization&rsquo;s IT infrastructure through effective problem-solving and proactive management.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Technical Support &amp; System Maintenance:
 
 
 
 <ul>
 <li>
 Provide tier-one technical support to end users via phone, email, or in person.
 </li>
 <li>
 Install, modify, and perform minor repairs on computer hardware and software systems.
 </li>
 <li>
 Monitor hardware, software, and system performance metrics to ensure optimal operation.
 </li>
 <li>
 Update computer software and upgrade hardware and systems as required.
 
 
 </li>
 </ul>
 
 Network Design &amp; Implementation
 
 
 
 <ul>
 <li>
 Assist in the design and implementation of networks, ensuring compatibility and performance.
 </li>
 <li>
 Support Wi-Fi and LAN connectivity, including configuration and troubleshooting.
 
 
 </li>
 </ul>
 
 User Consultation &amp; Training
 
 
 
 <ul>
 <li>
 Consult with users to determine appropriate hardware and software needs and assist in placing orders.
 </li>
 <li>
 Train users on new software, either in person or through various tutorial channels, often in collaboration with the technical team.
 
 
 </li>
 </ul>
 
 System Testing &amp; Compatibility
 
 
 
 <ul>
 <li>
 Test the compatibility of new programs with existing systems, ensuring seamless integration and performance.
 </li>
 <li>
 Keep track of technological advancements and trends in IT support to advise on necessary updates and improvements.
 
 
 </li>
 </ul>
 
 System &amp; Asset Management
 
 
 
 <ul>
 <li>
 Maintain IT asset inventories, tracking the lifecycle of all IT equipment.
 </li>
 <li>
 Set up and manage user accounts, mailboxes, and IT peripherals such as printers.
 </li>
 <li>
 Arrange and set up conference calls and meeting rooms as needed.
 
 
 </li>
 </ul>
 
 Remote Support
 
 
 
 <ul>
 <li>
 Provide remote support to users working from home or in offsite locations, ensuring they have the necessary tools and connections to work effectively.
 
 
 </li>
 </ul>
 
 Documentation &amp; Process Improvement
 
 
 
 <ul>
 <li>
 Develop and maintain comprehensive technical documentation for IT procedures, projects, and processes.
 </li>
 <li>
 Perform root cause analysis, develop checklists for common problems, and recommend procedures and controls for problem prevention.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in IT service support or a related role.
 </li>
 <li>
 Strong understanding of computer hardware, software systems, and IT service management.
 </li>
 <li>
 Experience in updating software and upgrading hardware and systems.
 </li>
 <li>
 Proven ability to troubleshoot and resolve complex IT issues.
 </li>
 <li>
 Knowledge of network design and implementation.
 </li>
 <li>
 ITIL, Network+, MCSA, and CCNA certifications are advantageous.
 </li>
 <li>
 Excellent communication skills, with the ability to train and support users at all levels.
 </li>
 <li>
 Ability to work independently and as part of a technical team.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

IT Support Specialist

Axis Solutions

Job Title: System AdministratorLocation: Kuwait Employment Type: Full-timeJob Summary:We are looking for a skilled and reliable System Administrator to support, maintain, and optimize systems and IT environments. The ideal candidate will have strong experience in systems, networking, and security practices, and will be responsible for ensuring the smooth operation of systems and services.Requirements:<ul><li>Bachelor&rsquo;s degree in IT Engineering, Computer Science, or related field (preferred)</li><li>Minimum 2&ndash;4 years of experience in system administration or IT support</li><li>Strong experience with Microsoft environments</li><li>Good knowledge of networking concepts</li><li>Understanding of IT security best practices and methodologies</li><li>Familiarity with backup solutions and monitoring tools</li><li>Strong troubleshooting and problem-solving skills</li><li>Good communication skills and ability to work onsite</li><li>Experience in enterprise or banking environment</li></ul>Work Location: In person

System Administrator

Prosupport Services Company Limited

<div>
 
 The IT Support Officer will be responsible for providing first-line and second-line technical support to users, ensuring the smooth operation of IT systems, hardware, software, and network infrastructure. The role supports day-to-day business operations by promptly resolving IT issues and maintaining system reliability and security.
 
 
 Tasks
 
 <ul>
 
 <li>
 Provide technical support to users on hardware, software, network, and application issues.
 </li>
 
 <li>
 Respond to IT support requests and resolve issues in a timely and professional manner.
 </li>
 
 <li>
 Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices.
 </li>
 
 <li>
 Set up user accounts, email access, and system permissions.
 </li>
 
 <li>
 Monitor and maintain local area networks (LAN), internet connectivity, and basic server operations.
 </li>
 
 <li>
 Perform routine system checks, updates, and backups.
 </li>
 
 <li>
 Assist in managing antivirus, security patches, and access controls.
 </li>
 
 <li>
 Support troubleshooting of network, email, and connectivity issues.
 </li>
 
 <li>
 Maintain an inventory of IT equipment and software licenses.
 </li>
 
 <li>
 Document IT procedures, system configurations, and troubleshooting guides.
 </li>
 
 <li>
 Ensure proper handling, storage, and maintenance of IT assets.
 </li>
 
 <li>
 Support implementation of IT security policies and best practices.
 </li>
 
 <li>
 Ensure compliance with company IT policies and data protection requirements.
 </li>
 
 <li>
 Assist with audits and system reviews where required.
 </li>
 
 <li>
 Work closely with vendors and service providers for repairs and upgrades.
 </li>
 
 <li>
 Support system upgrades, new software rollouts, and IT projects.
 </li>
 
 <li>
 Provide basic user training on IT systems and applications.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 Diploma or Bachelor&rsquo;s Degree in Information Technology, Computer Science, Information Systems, or a related field.
 </li>
 
 <li>
 Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are an advantage.
 </li>
 
 <li>
 Minimum of 1&ndash;3 years&rsquo; experience in an IT support or helpdesk role.
 </li>
 
 <li>
 Hands-on experience with Windows operating systems, Microsoft Office, and basic networking.
 </li>
 
 <li>
 Strong troubleshooting and problem-solving skills.
 </li>
 
 <li>
 Good knowledge of computer hardware, software, and networks.
 </li>
 
 <li>
 Ability to communicate technical issues clearly to non-technical users.
 </li>
 
 <li>
 Good time management and ability to handle multiple tasks.
 </li>
 
 </ul>
 
 
 Employee will be working for 4 hrs a day, and a total of 8 days in the month.
 
</div>

IT Officer

Kuwait Foundation for the Advancement of Sciences (KFAS)

<div>
 
 The following announcement is for a position within the Kuwait National Space Research Center (KNSRC), a department within KFAS.
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 Minimum 4 years of experience in IT administration or a similar role.
 </li>
 <li>
 Strong knowledge of computer hardware, operating systems, and networking fundamentals.
 </li>
 <li>
 Experience with Microsoft 365 administration and cloud services (preferably Azure).
 </li>
 <li>
 Proficient in English and Arabic.
 </li>
 </ul>
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Professional certifications such as Microsoft, Azure, CompTIA, Cisco, or equivalent.
 </li>
 <li>
 Experience working in research, academic, or technology-focused organizations.
 </li>
 <li>
 Familiarity with Linux systems and scripting is an advantage.
 </li>
 </ul>
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 <ul>
 <li>
 Install, configure, maintain, and troubleshoot IT hardware.
 </li>
 <li>
 Manage LAN/WAN, Wi-Fi networks, firewalls, switches, and routers.
 </li>
 <li>
 Install, configure, and maintain operating systems (Windows, macOS, Linux) and enterprise software applications.
 </li>
 <li>
 Manage user accounts, permissions, and access rights across systems and platforms.
 </li>
 <li>
 Support Microsoft 365 services (Outlook, Teams, SharePoint, OneDrive, Entra ID/Azure AD).
 </li>
 <li>
 Perform system updates, patches, backups, and recovery operations.
 </li>
 <li>
 Administer and support cloud platforms (Microsoft Azure and/or other cloud services as required).
 </li>
 <li>
 Implement and maintain IT security best practices, including endpoint protection, access control, and data protection.
 </li>
 <li>
 Monitor systems for security threats, vulnerabilities, and incidents.
 </li>
 <li>
 Support compliance with institutional IT policies, data protection, and information security standards.
 </li>
 </ul>
 
 
 
 
 
 
 Required Documents:
 
 
 
 <ul>
 <li>
 Curriculum Vitae (CV).
 </li>
 <li>
 Copy of Civil ID.
 </li>
 <li>
 Certificate of insured service periods issued by the Public Institution for Social Security (PIFSS), dated on or after the announcement date.
 </li>
 <li>
 Academic certificate(s) and transcript(s), including the final graduation GPA.
 </li>
 <li>
 Equivalency of the academic certificate(s) from the Ministry of Higher Education, and Authentication of the transcript(s) for graduates of universities other than Kuwait University.
 </li>
 </ul>
 
 
 
 
 
 
 DISCLAIMER:
 
 
 Applications that do not meet the requirements or fail to submit all required documents within the announcement period will not be considered.
 
</div>

Senior Officer - Information Technology

Criative Tech Solutions

Job Title: Equipment SpecialistAbout the RoleAre you passionate about equipment, technology, and ensuring operational excellence? Criative Tech Solutions is looking for a skilled Equipment Specialist to join our growing team in Kuwait City. You&rsquo;ll play a key role in managing, maintaining, and optimizing high-performance equipment for industrial and commercial applications. This is a mid-senior level opportunity perfect for candidates looking to advance their career while working with cutting-edge technologies.Why Join UsAt Criative Tech Solutions, we value our employees and invest in your growth. You&rsquo;ll enjoy:<ul><li>A competitive salary package with performance incentives</li><li>Opportunities for professional development and technical training</li><li>A collaborative work environment where your expertise is recognized</li><li>Flexible schedule options and supportive management</li></ul>Key Responsibilities<ul><li>Inspect, maintain, and troubleshoot mechanical and electrical equipment</li><li>Coordinate installation and setup of new equipment</li><li>Perform preventative maintenance to ensure optimal performance</li><li>Document service records and report issues to management</li><li>Collaborate with internal teams to support operational goals</li><li>Recommend process improvements and equipment upgrades</li></ul>What We&rsquo;re Looking For<ul><li>Proven experience as an Equipment Specialist, Mechanical or Electrical Technician, or similar role</li><li>Strong troubleshooting and problem-solving skills</li><li>Familiarity with industrial equipment, maintenance tools, and safety protocols</li><li>Ability to work independently and as part of a team</li><li>Excellent communication skills and attention to detail</li></ul>About Criative Tech SolutionsCriative Tech Solutions is a forward-thinking company dedicated to providing innovative equipment solutions for industrial and commercial clients. We are committed to excellence, creativity, and sustainable growth. Join our team to work on exciting projects and help drive our mission forward.Call to ActionReady to take your career to the next level? Apply now and become a key member of our dynamic team in Kuwait City!Job Type: Full-timePay: KD1,000.000 - KD1,500.000 per monthWork Location: In person

Equipment Specialist

Jana International Trading

Job Title: Detergent / Cosmetic Chemical Products SpecialistLocation: KuwaitJob Summary: We are seeking a knowledgeable and experienced Detergent / Cosmetic Chemical Products Specialist to join our team. The ideal candidate will have strong expertise in formulation, product development, and raw materials related to cleaning and personal care products.Key Responsibilities:<ul><li>Develop and improve formulations for detergent and cosmetic products</li><li>Evaluate and source raw materials, ensuring quality and cost efficiency</li><li>Ensure compliance with safety, regulatory, and quality standards</li><li>Conduct product testing, stability studies, and performance evaluations</li><li>Collaborate with production and sales teams for product optimization</li><li>Provide technical support and product training when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Chemistry, Chemical Engineering, or related field</li><li>Minimum [X] years of experience in detergent or cosmetic product development</li><li>Strong knowledge of surfactants, fragrances, preservatives, and additives</li><li>Familiarity with industry regulations and quality standards</li><li>Excellent problem-solving and analytical skills</li></ul>Preferred Qualifications:<ul><li>Experience in GCC market</li><li>Knowledge of local regulatory requirements</li><li>Ability to manage multiple projects efficiently</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Please share your CV to hrq@janapack.comJob Type: Full-timeWork Location: In person

Detergent / Cosmetic Chemical Products Specialist

Oryx

<div>
 
 Company:
 
 Oryx Ltd.
 
 
 
 Employment:
 
 Full-time
 
 
 
 Reports to:
 
 Managing Partner
 
 
 
 Department:
 
 ICT
 
 
 
 About Oryx Ltd.
 
 
 
 Oryx Ltd. is a family office with a global investment mandate spanning private equity, venture capital, public markets, real estate, and alternative investments. The group's primary focus is the USA and the GCC, with additional exposure across the UK, Europe, and select global markets. It operates through specialist subsidiaries and takes a principal-led, long-term approach to building and managing assets.
 
 
 
 The Role
 
 
 
 This is a rare opportunity to shape how a sophisticated, fast-moving organisation operates at its core.
 
 
 Reporting directly to the Managing Partner, the Business Operations Automation Analyst will work systematically across the business &mdash; embedding with each team, capturing how work actually gets done, and translating that into a structured company knowledge base of documented roles, processes, and SOPs. Once that foundation is in place, you will layer automation on top: reducing manual effort, improving consistency, and freeing people to focus on higher-value work.
 
 
 This is an execution role, not a strategy role. Direction and prioritisation come from the Managing Partner. What this role demands is the discipline to document thoroughly, the interpersonal skill to earn trust across departments, and the technical curiosity to ask "can this be automated?" at every turn.
 
 
 You will work department by department, building something cumulative &mdash; a living operational reference that grows more valuable with every iteration.
 
 
 
 Key Responsibilities
 
 
 
 
 Discovery &amp; Knowledge Capture
 
 
 
 <ul>
 <li>
 Embed with each team and function in turn, conducting structured interviews and workflow observations to understand how work is actually performed
 </li>
 <li>
 Translate discoveries into clear, accurate SOPs, role guides, process maps, and reference documentation &mdash; written for the people who will use them, not for filing away
 </li>
 <li>
 Build and maintain a centralised company knowledge base that serves as the operational backbone of the organisation
 
 
 </li>
 </ul>
 
 Process Documentation &amp; Standardisation
 
 
 
 <ul>
 <li>
 Develop consistent documentation standards and templates used across all departments
 </li>
 <li>
 Ensure every documented process is version-controlled, accessible, and kept current as the business evolves
 </li>
 <li>
 Identify gaps, redundancies, and inefficiencies surfaced during documentation; flag these to the Managing Partner with practical recommendations
 
 
 </li>
 </ul>
 
 Automation &amp; Tool Optimisation
 
 
 
 <ul>
 <li>
 Once a process is documented and understood, assess it for automation potential
 </li>
 <li>
 Implement workflow automations using existing tools &mdash; Asana, Slack, Airtable, Microsoft 365, Power Automate &mdash; before recommending new ones
 </li>
 <li>
 Assist staff directly with automation: build the workflows with them, not just for them
 
 
 </li>
 </ul>
 
 Reporting &amp; Visibility
 
 
 
 <ul>
 <li>
 Develop simple, clear reporting frameworks that give the Managing Partner visibility into operational performance across departments
 </li>
 <li>
 Track progress of the documentation and automation programme; surface blockers early
 
 
 </li>
 </ul>
 
 Training &amp; Adoption
 
 
 
 <ul>
 <li>
 Support staff in adopting new processes and tools through hands-on training and practical documentation
 </li>
 <li>
 Make it easy for people to follow the new systems &mdash; friction kills adoption
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 Complete the application form at https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ. Select "Business Operations Automation Analyst" as the job position and reference code.
 
 
 
 Only shortlisted candidates will be contacted. We appreciate all applications.
 
 
 
 
 Requirements
 
 
 
 
 Essential
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in Business Administration, Information Systems, or a related field
 </li>
 <li>
 People skills: Genuinely good at getting people to open up &mdash; staff need to trust you with how they actually work, not just how they're supposed to work
 </li>
 <li>
 Documentation discipline: Methodical, thorough, and clear in written communication &mdash; the knowledge base is only as good as the person building it
 </li>
 <li>
 Communication: Strong written and verbal English; able to write for non-technical audiences as naturally as technical ones
 </li>
 <li>
 Curiosity: A genuine instinct to ask why a process works the way it does, and whether it needs to
 
 
 </li>
 </ul>
 
 Preferred &mdash; Aptitude Matters More Than Credentials
 
 
 
 <ul>
 <li>
 Familiarity with project and collaboration tools: Asana, Slack, Airtable, Notion, Confluence, or similar
 </li>
 <li>
 Some exposure to automation tools &mdash; Power Automate, Zapier, or equivalent &mdash; even in a personal or academic context
 </li>
 <li>
 Experience building or contributing to internal wikis, knowledge bases, or SOPs
 </li>
 <li>
 Basic data skills (Excel, SQL, or Power BI) for reporting and analysis
 </li>
 <li>
 Any background in business analysis, process improvement, or operations &mdash; consulting, in-house, or otherwise
 </li>
 <li>
 Arabic language skills are a bonus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Direct access to the Managing Partner &mdash; clear direction, fast decisions, real ownership
 </li>
 <li>
 A mandate to shape how the business operates, department by department
 </li>
 <li>
 Broad exposure across investment, real estate, finance, and group operations
 </li>
 <li>
 A modern tool stack and genuine appetite for automation and systems thinking
 </li>
 <li>
 A role that grows with you &mdash; this is a foundation, not a ceiling
 </li>
 </ul>
</div>

Business Operations Automation Analyst

Explore 114+ It support specialist in Kuwait City this April. Find roles across top companies and apply now to boost your career.