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Career Maker

Job Overview The Restaurant Supervisor will oversee daily restaurant operations, ensuring that every guest enjoys a seamless and memorable dining experience. Reporting to the Restaurant Manager, the Supervisor will lead front-of-house staff, maintain service standards, and support the achievement of operational and business objectives.Key Responsibilities Supervise and coach front-of-house team members, including servers, hosts, and bartenders, to deliver exceptional service standards. Monitor guest satisfaction, address concerns promptly, and implement effective solutions. Ensure compliance with health, safety, sanitation, and hygiene regulations. Manage opening and closing procedures, cash handling, and daily operational reporting. Coordinate with kitchen and back-of-house teams to ensure smooth service delivery. Monitor inventory levels of front-of-house supplies and minimize waste. Prepare staff schedules, manage attendance, and support payroll accuracy. Conduct training sessions, performance evaluations, and team briefings. Maintain restaurant presentation, ambience, and service standards at all times. Review sales performance and recommend operational improvements to enhance guest satisfaction and revenue.Essential Qualifications High school diploma or equivalent; hospitality-related qualifications are preferred. Fluent in English; Arabic language skills are an advantage. Excellent communication and interpersonal skills. Strong customer service orientation and problem-solving abilities. Ability to work flexible shifts, including evenings, weekends, and public holidays.Desired Experience Minimum 2&ndash;3 years of supervisory experience within a fine dining or upscale restaurant environment. Proven ability to lead, motivate, and develop hospitality teams. Experience with POS systems, cash management, and inventory control. Knowledge of hospitality industry standards and best practices. Experience in luxury hospitality or premium restaurant concepts is highly desirable.Pay: KD350.000 - KD450.000 per monthApplication Question(s):<ul><li>Do you have experience with fine dine or luxury restaurants?</li></ul>Work Location: In person

Restaurant Supervisor

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role 
To generate revenue by targeting various set of communities or segments within the country and reaching out to them directly or indirectly to offer or distribute or sell our services (prepaid or postpaid). This activity will be largely done by direct contact or participating in some events, associations or gathering etc. This team will not participate or be present in regular traditional channelsKey Accountabilities and Activities 
<ul>
<li>To distribute or sell Ooredoo services and products on one-to-one contact or through some gatherings.</li>
<li>Appoint agents or distributors under your DMS ID who can further distribute or sell.</li>
<li>Manage month to month activities of the community Sales Force based on the assigned targets from management.</li>
Be proactive and have an innovative mindset to target certain segments which is not covered by traditional channels. 
<li>
</li>Take the initiative to stay well-informed about latest progress or developments in the market /related to segments, offers etc. And to report the same to higher authorities 
<li>
</li><li>Make sure adequate pipeline is created by engaging multiple events, customer interactions across various strategic locations to meet the monthly target.</li>
<li>Provide support to customers &ldquo;existing and new&rdquo; as part of the community.</li>
<li>Follow the defined procedure to activate lines, services and Ported In customers in which ensures minimum delays in order to meet subscriber expectations &amp; follow sales validation process (KYC).</li>
<li>To work during odd hours or weekends (like during evenings after 5 or 6 PM to be present in the field)</li>
<li>Attend constantly all training and coaching which set be management.</li>
<li>Ensure that drawers are opening and closing as per Ooredoo finance standard on daily basis wherever staff is managing the drawers.</li>
<li>Before closing cash register or cash drawer, employee and branch manager should make sure that all the transactions are on the place.</li>
<li>Handle cash at the store as well as collecting daily sales and other necessary reports.</li>
<li>Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.</li>
<li>Process collection report on daily bases according to financial process.</li>
<li>Ensure that all transaction submitted and matching the request without any variance.</li>
<li>Report and deliver the daily cash and credit cards vouchers as well for the Ooredoo services which require applications.</li>
<li>The signed SAF is to be sent back to CCQC and a scanned copy is to be uploaded in RAS as attachment fill</li>
<li>Ensure every sim distributed /activated /handed over to customer is registered in DMS with the defined KYC process.</li>
<li>Ensure that all signatures are done by employee and customer on requested places on SAF.</li>
<li>Ensure that all the transactions are checked properly; in order to submit it to the Head Office on daily basis to avoid any claw back.</li>
<li>Phono management has the right to reallocate sales executive to any other division during crisis mode.</li>
<li>Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li>
<li>Other duties as directed by supervisor or other superiors in which ease the branch operations and assist in the absence of Branch manager or the Team leader.</li>
<li>Up-sell and promote company digital platforms and direct customers to process their basic services through it. Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.</li>
<li>Share knowledge and expertise with colleagues.</li></ul> 

Qualifications 
<ul>
<li>High School or 2 year diploma in business or a related discipline.</li></ul><ul>
<li>Minimum 3 years&rsquo; experience in relevant field.</li></ul></div>

Executive, Community Sales/ Phono Subsidiary of Ooredoo Kuwait

V2X Inc

<div>
 
 Overview
 
 
 
 <ul>
 <li>
 This position will be physically located in Kuwait in support of LOGCAP**
 
 
 </li>
 </ul>
 Under the supervision of the Pest Management Supervisor, the Pest Controller Lead is responsible to the assigned supervisor in performance of their duties. Assigns work to and oversees work being accomplished by Pest Controllers. Assures safety practices are followed. Major areas of responsibility include, but are not limited to: residential, commercial, and industrial pest management services, and the safe and efficient operation of industry particular equipment for LOGCAP V AOR. Must be knowledgeable of laws governing the application of controlled and non-controlled pesticides and herbicides Coordinates work/inspections with facility managers/occupants. Researches materials, and prepares necessary documents. Responds to emergency service calls during regular hours or after-duty on-call hours.
 
 
 
 Responsibilities
 
 
 
 
 This position description is subject to change at any time as needed to meet the requirements of the program or company.
 
 
 
 <ul>
 <li>
 Assigns work to and oversees work being accomplished by Pest Controllers.
 </li>
 <li>
 Assures safety practices are followed. Major areas of responsibility include, but are not limited to: residential, commercial, and industrial pest management services, and the safe and efficient operation of industry particular equipment for LOGCAP V AOR.
 </li>
 <li>
 Must be knowledgeable of laws governing the application of controlled and non-controlled pesticides and herbicides Coordinates work/inspections with facility managers/occupants.
 </li>
 <li>
 Researches materials, and prepares necessary documents.
 </li>
 <li>
 Responds to emergency service calls during regular hours or after-duty on-call hours.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
 </li>
 <ul>
 <li>
 Must be a U.S. Citizen High School Graduate or equivalent
 </li>
 <li>
 Capable of effectively communicating technical information in English, both written and verbal
 </li>
 <li>
 Must possess a valid/current (DoD or State) Pesticide Applicator License
 </li>
 </ul>
 <li>
 Experience:
 </li>
 <ul>
 <li>
 Minimum of two (2) year experience in the Pest Control field
 </li>
 </ul>
 <li>
 Skills:
 </li>
 <ul>
 <li>
 Excellent communication and people skills.
 </li>
 <li>
 Able to use computer-automated systems to perform assigned duties
 </li>
 </ul>
 <li>
 Working Conditions:
 </li>
 <ul>
 <li>
 Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
 </li>
 <li>
 Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
 </li>
 <li>
 Includes some industrial production environment conditions as well.
 </li>
 </ul>
 <li>
 Physical Requirements:
 </li>
 <ul>
 <li>
 Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
 </li>
 <li>
 If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
 </li>
 <li>
 Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
 </li>
 <li>
 Must comply with all Fire and Safety Regulations and post policies.
 </li>
 </ul>
 </ul>
 
 At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
 
</div>

Pest Controller Lead

IHG Hotels & Resorts

<div></div><div><ul><li>Maintain cleanliness and presentation standards in all spa areas, including treatment rooms, relaxation lounges, locker rooms, showers, and reception areas.</li><li>Prepare treatment rooms before and after guest appointments according to established procedures.</li><li>Replenish towels, robes, slippers, amenities, and guest supplies throughout the spa.</li><li>Assist guests with inquiries, directions, and requests in a friendly and professional manner.</li><li>Monitor spa facilities and report any maintenance, safety, or cleanliness concerns to your supervisor.</li><li>Ensure all equipment and furnishings are maintained in excellent condition.</li><li>Follow established health, hygiene, and sanitation procedures at all times.</li><li>Assist with laundry collection, sorting, and distribution of spa linens.</li><li>Support therapists and spa team members with operational requirements when needed.</li><li>Monitor inventory levels of spa supplies and notify supervisors when replenishment is required.</li><li>Handle lost and found items according to hotel procedures.</li><li>Wear the designated uniform and maintain a professional appearance at all times.</li><li>Assist with opening and closing duties as assigned.</li><li>Perform other ad-hoc duties as required to support the spa operation and guest experience.</li></ul>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Spa Attendant

Millennium Central Kuwait Downtown Hotel

<div>
 As a Housekeeping Supervisor, you play a crucial role in ensuring the cleanliness and orderliness of guestrooms, public areas, and back-of-house spaces. Your responsibilities include overseeing the housekeeping team, implementing cleaning schedules, and maintaining high standards. You lead by example, fostering a positive and efficient work environment, while actively contributing to the overall guest satisfaction and operational excellence of the hotel.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Organize and assign daily tasks to Housekeeping Attendants, ensuring efficient service on guest floors.
 </li>
 <li>
 Provide necessary resources, such as keys and supplies, to Housekeeping Attendants for their daily tasks.
 </li>
 <li>
 Handle guest requests and complaints with care, ensuring effective resolution to enhance guest satisfaction.
 </li>
 <li>
 Inspect guest rooms regularly, ensuring cleanliness and adherence to the hotel's quality assurance standards.
 </li>
 <li>
 Monitor room status and communicate effectively with the Front Office Department for efficient operations.
 </li>
 <li>
 Report damaged items and broken equipment to the Engineering Department and follow set procedures for lost and found items.
 </li>
 <li>
 Order Housekeeping supplies on time and manage inventory procedures to maintain sufficient stock levels.
 </li>
 <li>
 Evaluate Housekeeping Attendant performance, providing feedback and reporting any issues to the Assistant Executive Housekeeper / Assistant Housekeeping Manager.
 </li>
 <li>
 Train Room Attendants on Standards of Performance (SOPs) to maintain desired performance levels and uphold quality assurance standards.
 </li>
 <li>
 Uphold environmental, health, and safety standards in alignment with organizational policies.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Housekeeping Supervisor

<div>The Company 
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose 
Setting up, implementing and managing the overall company's digital marketing strategy to achieve the business goals and objectives. In addition to being responsible for developing, implementing and managing Marketing campaigns that promote the company and its products/services. Plays a major role in enhancing Brand awareness within the Digital Space as well as driving website traffic and acquiring leads/customers.
Key Accountabilities &amp; Activities<ul><li> 
Responsible for developing, implementing and managing marketing campaigns that promote the company and its products/services</li><li>Identifies and evaluates new digital technologies and uses Web analytics tools to measure site traffic to better optimise marketing campaigns, email marketing, social media and display and search advertising</li></ul>
Improve brand recognition and trust and ultimately drive purchase intent<ul><li>Build, plan and implement the overall digital marketing strategy</li><li>Manage the strategy</li><li>Manage and train the rest of the team</li><li>Stay up to date with the latest technology and best practices</li><li>Manage and oversee different digital marketing channels</li><li>Measure ROI and KPIs</li><li>Prepare and manage digital marketing budget</li><li>Oversee all the company's social media accounts</li><li>Measure and manage online content</li><li>Track SEO and Google Analytics data an make complex analysis
</li><li>Build and inbound digital marketing plan</li><li>Anticipate sales performance trends
</li><li>Organize and lead digital marketing team
</li><li>Research competition, investigate benchmarks and provide suggestions for improvement</li><li>Direct the development and execution of the Digital marketing communications initiatives including product launches, sales collateral, tradeshows, campaigns, social site presence, company website, public relations, internal communication, regulatory communications and corporate events.</li><li>Establish, own and drive a strategic internal and external Digital communications
</li><li>strategy that positively affects employees' and customers' understanding, engagement and commitment with the result of an even stronger connection to the company and leads to a return on investment.</li><li>Ensure new Digital communication campaigns and programs are aimed at reaching sales targets.</li><li>Manage brand delivery and consistency across all markets for all product lines.</li><li>Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>Other duties as directed by supervisor or other superiors.</li><li>Work to improve employee performance through personal coaching and identifying training and development needs.</li><li>Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved.</li></ul>
Qualifications 
Bachelor of Science Degree in Marketing, Digital Marketing or relevant field</div>

Director, Digital Marketing

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Network Assurance Analyst is responsible for reviewing the operator&rsquo;s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.
 
 
 
 Responsibility
 
 
 
 <ul>
 <li>
 Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.
 </li>
 <li>
 Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.
 </li>
 <li>
 Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.
 </li>
 <li>
 Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams
 </li>
 <li>
 Conduct review of revenue booking and conduct analysis of revenue and other important trends
 </li>
 <li>
 Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.
 </li>
 <li>
 Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.
 </li>
 <li>
 Engage in Zain&rsquo;s general network projects and assess the impact of such project on RA functions and end customers.
 </li>
 <li>
 Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.
 </li>
 <li>
 Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.
 </li>
 <li>
 Assure the integrity of RA system&rsquo;s data and maintain the accuracy of the system&rsquo;s reference data.
 </li>
 <li>
 Monitor the daily performance and usage trends generated by the revenue assurance tool.
 </li>
 <li>
 Perform cross-systems validation to assure systems synergy.
 </li>
 <li>
 Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.
 </li>
 <li>
 Document the department&rsquo;s existing workflows and processes
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activitie
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Ability to communicate, present and influence all levels of the organization
 </li>
 <li>
 Expertise in revenue assurance systems
 </li>
 <li>
 Excellent understanding of network elements and their assurance within the telecom sector
 </li>
 <li>
 Understanding of modelling, financial accounting and reporting
 </li>
 <li>
 Ability to run deep dive analyses
 </li>
 <li>
 Experience with data mining, analytics, dashboards and problem structuring
 </li>
 <li>
 Understanding of SQL to query and manipulate large data sets for analysis
 </li>
 <li>
 Advanced MS Office skills (Excel, Word, PowerPoint, etc.)
 </li>
 <li>
 Clear ability to understand the dynamics of financial data to extract relevant information
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Ability to analyze a situation and produce creative, original and useful solutions
 </li>
 <li>
 Understanding of designing KPIs, reports, dashboards
 </li>
 <li>
 Strong understanding of telecommunications products, trends and technology markets
 
 
 </li>
 </ul>
 Education Level &amp; Major: Bachelor&rsquo;s degree in computer engineering, Information Technology, Management Information Systems, or a related field
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2166 - Network Assurance

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