customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

computer teacher

customer support

customer support executive Jobs in Karachi

customer support executive

it support technician

My City  Hospital

My City Hospital is a trust based, multi-specialty hospital offering all medical services to their patients under one roof, continuously engaged in the serving of humanity with quality care. We are looking for experienced IT Assistant for Full time Job.Job Types: Full-time, ContractContract length: 12 monthsExpected hours: 10 hours per dayJob Title: IT Assistant Full-Time (Hospital Setting) Male onlyDepartment: Information TechnologyReports To: IT Manager / Hospital AdministratorJob Summary:The IT Assistant is responsible for maintaining, troubleshooting, and supporting all computer hardware systems across the hospital. This includes desktops, printers, biometric devices, network equipment, and other IT-related hardware infrastructure essential for hospital operations.Key Responsibilities:- Install, configure, and maintain hospital computer hardware and peripherals.- Provide first-level support for hardware issues reported by staff in OPD, lab, pharmacy, emergency, wards, etc.- Ensure proper functioning of printers, scanners, biometric attendance machines, and CCTV systems.- Troubleshoot hardware problems and coordinate with vendors for repairs or replacement when needed.- Monitor and maintain UPS systems, internet routers, and LAN cabling.- Maintain inventory of IT hardware assets and update records regularly.- Assist in setting up systems for new staff and departments.- Support video conferencing tools and presentation equipment during hospital meetings or training.- Maintain backups and ensure minimal downtime during hardware failures.- Work closely with software/IT support team for integrated system maintenance.Skills &amp; Qualifications:- Diploma or Bachelor's in IT/Computer Science or relevant field.- Strong knowledge of computer hardware, networking basics, and peripheral maintenance.- Experience with hospital IT systems is a plus.- Problem-solving mindset and ability to handle pressure in emergency settings.- Good communication and documentation skills.To Apply:Interested candidates may send their resume at info@mycityhospital.pk. May Drop your resume on given below address:Location: HR Department B-174 Block-5 Karachi Administration Employees Housing Society near Haq Chamber Karachi.Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

IT Assistant (Male)

Faisal Bilwany Associates

Job Title: IT AssistantLocation: Defence Phase 6, Bukhari Commercial Area, Karachi Job Type: Full-TimeJob Overview:We are looking for a reliable and technically skilled IT Assistant to support the day-to-day IT operations of our architecture firm. The candidate will be responsible for maintaining systems, troubleshooting issues, and ensuring smooth functioning of all hardware and software.Key Responsibilities:<ul><li>Install, configure, and maintain computer systems, printers, and networks</li><li>Provide technical support to staff for hardware, software, and internet issues</li><li>Manage office network, Wi-Fi, and basic server tasks</li><li>Troubleshoot system errors and resolve IT-related problems efficiently</li><li>Maintain backups and ensure data security</li><li>Install and update software such as AutoCAD, SketchUp, Revit, and other design tools</li><li>Monitor system performance and suggest improvements</li><li>Coordinate with external vendors for repairs or upgrades when needed</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;2 years of relevant experience (fresh candidates with strong skills may apply)</li><li>Basic knowledge of networking, hardware troubleshooting, and Windows OS</li><li>Familiarity with installing and managing design software is a plus</li><li>Good problem-solving and communication skills</li><li>Ability to handle multiple tasks and respond quickly to issues</li></ul>Preferred Skills:<ul><li>Knowledge of LAN/WAN setup and maintenance</li><li>Experience with data backup systems and cybersecurity basics</li><li>Understanding of office IT infrastructure</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary (based on experience)</li><li>Friendly and professional work environment</li><li>Growth opportunities within the company</li></ul>Pay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

IT Assistant

Paksa IT soloutions (Pvt.) Limited

<ul><li>Install, configure, and maintain computer systems, hardware, and software</li><li>Provide technical support to employees for IT-related issues</li><li>Manage and monitor network systems, internet connectivity, and servers</li><li>Ensure data security, backup, and recovery processes are properly implemented</li><li>Maintain user accounts, emails, and access controls</li><li>Troubleshoot hardware, software, and network problems in a timely manner</li><li>Install and update antivirus and security systems</li><li>Coordinate with vendors for IT equipment procurement and maintenance</li><li>Maintain records of IT assets and inventory</li><li>Support implementation of ERP systems and IT projects</li><li>Ensure compliance with company IT policies and procedures</li><li>Knowledge of data storage and backup for CCTV recordings.</li><li>Ensuring camera uptime and regular system checks.</li></ul>Qualification:<ul><li>Bachelor&rsquo;s degree in Computer Science Information Technology, or related field</li><li>Relevant certifications (IT Support, Networking, or CCTV systems) will be an added advantage.</li><li>DAE IT/ BSCS</li></ul>Experience:<ul><li>1&ndash;3 years of experience in IT support.</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per hourWork Location: In person

IT Officer

HRC Recruitment

Job description:We are looking for a responsible and technically skilled IT Support Officer to manage and maintain our company&rsquo;s IT infrastructure. The ideal candidate should have hands-on experience in networking, system troubleshooting, and user support.Responsibilities:<ul><li>Install, configure and maintain Windows systems</li><li>Troubleshoot hardware, software and network issues</li><li>Manage users, email accounts and password resets</li><li>Assist in basic network troubleshooting</li><li>Backup monitoring and data protection</li><li>Assist in CCTV and basic security system monitoring</li><li>Support internet connectivity and ISP coordination</li><li>Maintain IT equipment and system updates</li></ul>Requirements:<ul><li>Diploma / Bachelor&rsquo;s in IT or related field</li><li>1&ndash;3 years experience in IT Support</li><li>Knowledge of Networking</li><li>Good communication and problem-solving skills</li><li>Willingness to learn and grow in IT field</li><li>Ability to handle users professionally</li></ul>Work Location: In personPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support

Pakistan Single Window (PSW)

<div>
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 Assist in diagnosing and resolving customer issues escalated from Level 1 support
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 Collaborate closely with senior support engineers to troubleshoot application, server, and infrastructure-related problems
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 Maintain clear, accurate, and detailed documentation of customer queries, resolutions, and follow-up actions
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 Monitor system alerts and identify recurring problems to support long-term fixes
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 Participate in knowledge-base creation by documenting solutions, FAQs, and process updates
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 Contribute to internal process improvement initiatives to increase efficiency within the support function
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 Provide timely updates to users and ensure high customer satisfaction through effective communication
 
 
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 </ul>
 
 Requirements
 
 
 
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 Bachelor's degree in Computer Science, Software Engineering, IT, or a related field
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 Good understanding of SQL and databases, including basic queries, troubleshooting, and data analysis
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 Familiarity with web applications, APIs, operating systems, and basic networking concepts
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 Strong analytical and problem-solving skills with the ability to break down complex issues
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 Basic knowledge of support tools such as ticketing systems, monitoring dashboards, and documentation platforms
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 Excellent verbal and written communication skills to interact effectively with clients and internal teams
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 Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment
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 Eagerness to learn, adapt, and grow in a technical support role
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 </ul>
</div>

L2 Support Intern

ibex

<div>
 
 
 Dispatcher
 
 
 
 We are seeking a proactive and highly organized Dispatcher to serve as the central coordination point for our HVAC service team. This role is critical to both field operations and customer service, combining real-time decision-making with clear, empathetic communication. The Dispatcher ensures technician schedules run smoothly, parts are where they need to be, and customers stay informed and satisfied throughout the service process.
 
 
 
 
 
 
 Service Coordination &amp; Dispatch
 
 
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 Strategically assign technicians based on skill set, availability, location, and urgency of requests
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 Maintain efficient daily workflows by prioritizing calls and optimizing routes to minimize downtime and travel
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 Monitor technician progress and adjust schedules as needed in real-time to meet service objectives
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 </ul>
 
 
 
 
 
 Parts &amp; Inventory Coordination
 
 
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 Order parts and equipment by communicating with vendors and suppliers
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 Coordinate part deliveries and ensure technicians have what they need before heading to job sites
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 Manage weekly van stock checks to keep field teams fully supplied
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 Customer Communication &amp; Support
 
 
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 Act as a consistent point of contact for customers needing updates on service appointments, technician ETAs, or part availability
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 Send timely service reminders and status updates throughout the day to keep customers informed
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 Answer inbound calls when available and handle overflow or transferred calls related to scheduling and service updates
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 Follow up with customers regarding ordered parts, scheduling next steps as soon as items arrive
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 </ul>
 
 
 
 
 
 CSR Support &amp; Overflow
 
 
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 Provide phone support during peak times or when Customer Service Representatives are unavailable
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 Assist with outbound maintenance scheduling when needed
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 Reporting &amp; System Management
 
 
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 Track service outcomes and job completions, updating internal systems accurately and promptly
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 Maintain records of dispatch activity, communications, and part orders
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 Run assigned reports and provide updates to management as required
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 </ul>
 
 
 
 
 
 Required Qualifications
 
 
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 High school diploma or equivalent
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 2+ years of experience in dispatch, scheduling, or customer service
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 Strong multitasking and time management skills in a fast-paced environment
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 Professional verbal and written communication abilities
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 Proficiency with scheduling and dispatch software, multi-line phones, and basic office systems
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 Strong attention to detail, especially when tracking moving parts and service schedules
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 Comfortable problem-solving under pressure and thinking ahead
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 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
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 Prior experience in HVAC, plumbing, or home services industry
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 Familiarity with ServiceTitan or comparable field service software
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 Understanding of geographic service areas
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 Experience working with vendors or managing supply orders
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 </ul>
 
 
</div>

Dispatch Associate - Night Shift

vijay kumar

Technician &ndash; FTTH Operations (Karachi)Location: Karachi Salary: PKR 45,000Job OverviewThe Technician &ndash; FTTH Operations will support installation, maintenance, and troubleshooting of fiber networks under supervision.Eligibility Criteria<ul><li>Minimum DAE in Electrical, Electronics, Telecom, or relevant field</li><li>0 to 1 year of experience in FTTH operations</li></ul>Key Responsibilities<ul><li>Lead and manage FTTH field teams for timely and high-quality deployment</li><li>Ensure adherence to quality standards and SOPs across operations</li><li>Conduct quality audits and oversee installation compliance</li><li>Coordinate with planning, vendors, and internal teams to meet SLAs</li><li>Handle escalations and resolve complex fiber issues</li><li>Maintain QA reports, KPIs, and performance dashboards</li><li>Manage ROW issues with relevant authorities</li><li>Ensure compliance with HSE standards</li><li>Drive process improvements and operational efficiency</li></ul>Required Skills<ul><li>Strong FTTH technical expertise (Fiber splicing, OLT/ONT, troubleshooting)</li><li>Leadership and team management</li><li>Strong analytical and problem-solving abilities</li><li>Excellent communication and stakeholder management</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsPay: Up to Rs45,000.00 per monthWork Location: In person

Technician – FTTH Operations (Karachi)

Explore 902+ It support technician in Karachi this April. Find roles across top companies and apply now to boost your career.