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Zahr Freighters

<div>At Zahr Freighters, we rely on robust IT systems to ensure smooth logistics and operations. We are seeking a skilled IT Support Technician to join our Dubai office, providing technical support, troubleshooting hardware and software issues, and maintaining network performance. This role is ideal for someone with strong problem-solving skills, technical expertise, and a commitment to ensuring uninterrupted IT services.

Key Responsibilities:
<ul>
<li>Provide technical support to staff, troubleshooting hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, peripherals, and software applications.</li>
<li>Monitor and maintain IT networks, servers, and backup systems.</li>
<li>Respond to IT service requests promptly and professionally.</li>
<li>Assist in setting up new workstations and ensuring proper system configuration.</li>
<li>Maintain accurate documentation of IT procedures, incidents, and resolutions.</li>
<li>Support IT projects, updates, and security protocols.</li>
<li>Stay updated on the latest technology trends and solutions to enhance IT infrastructure.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field preferred.</li>
<li>Proven experience as an IT Support Technician or in a similar technical role.</li>
<li>Strong knowledge of Windows/Linux systems, networking, and troubleshooting.</li>
<li>Familiarity with IT security practices and backup solutions.</li>
<li>Excellent problem-solving and communication skills.</li>
<li>Ability to prioritize tasks, work independently, and manage multiple requests.</li>
<li>Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.</li>
</ul>
Joining Zahr Freighters as an IT Support Technician in Dubai provides an excellent opportunity to contribute to a growing organization where technology plays a critical role. If you are passionate about IT, proactive, and ready to support business operations, we encourage you to apply.</div>

IT Support Technician

help AG

<div>Help AG is looking for a talented and experienced IT support technician who will be responsible for connecting cables, rack mounting, upgrading, troubleshooting IT security devices. 
Responsibilities:<ul><li>
Visiting customer data centre for rack mounting and troubleshooting of devices.</li><li>
Cable the devices as per industry standards</li><li>
Based on business requirement, need to be available for service window 24*7 for both planned and unplanned activity</li><li>
Upgrade software on security devices</li><li>
Accurate reporting of the task to project manager and direct manager</li></ul> 
Qualifications &amp; Skills:<ul><li>
Bachelor&rsquo;s degree in information security or IT-related matter or equivalent experience</li><li>
3+ years of experience in working with IT security devices</li><li>
Aware of rack mounting devices</li><li>
Excellent and accent-free communication skills in English (Arabic an advantage)</li><li>
Proper and structured documentation and diagramming</li><li>
Excellent organizational skills in enterprise support</li><li>
Understanding of information security concepts and related technology</li><li>
Strong background and experience in TCP/IP networking of large-scale organizations</li><li>
Flexible work approach, based on the job requirements</li><li>
Being able to identify new work areas and to set new goals for themselves</li><li>
Excellent communication and training skills</li><li>
Outstanding customer handling, friendly and goal-oriented</li><li>
Ability to communicate / translate to Customer-level</li><li>
Being able to understand complex business processes and activities</li><li>
Flexible work approach, based on the job requirements</li></ul> 
Benefits:<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Annual flight tickets.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul> 
About Us: 
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defences and safeguarding their business.</div>

Cyberdome Technologies 

Key Responsibilities<ul><li>Install and configure computer hardware, operating systems, and applications.</li><li>Troubleshoot and resolve issues with desktops, laptops, printers, and other peripherals.</li><li>Set up and maintain network infrastructure, including routers, switches, and firewalls.</li><li>Perform regular maintenance to ensure system stability and security.</li><li>Provide technical support to employees, either in person or remotely.</li><li>Manage user accounts and access permissions.</li><li>Maintain inventory of all IT equipment and software licenses.</li><li>Document all repair and maintenance activities.</li></ul>Qualifications<ul><li>Proven experience as a Computer and Network Technician or similar role.</li><li>Solid knowledge of IT systems, networks, and software.</li><li>Hands-on experience with network cabling, routers, switches, and firewalls.</li><li>Strong diagnostic and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>A degree in computer science or a related field is preferred.</li></ul>Physical Requirementss.<ul><li>Comfortable working in various environments, including server rooms and under desks.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Computer Technician

Unique World Business Center

<div>
 
 Job Overview
 
 
 
 We are hiring an IT Assistant with expertise in networking and cabling to support the IT infrastructure of our growing business group in Dubai.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Install and maintain networking and cabling systems.
 </li>
 <li>
 Troubleshoot hardware and software issues.
 </li>
 <li>
 Ensure data security and backup procedures are in place.
 </li>
 <li>
 Support end-users with technical assistance.
 </li>
 <li>
 Monitor system performance and implement updates.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and performance incentives.
 </li>
 <li>
 Visa and medical insurance provided.
 </li>
 <li>
 Other benefits as per UAE labor law.
 </li>
 </ul>
</div>

IT Assistant

Property Shop Investment LLC

We are seeking a proactive and technically skilled IT Support to join our dynamic real estate team in Abu Dhabi. The ideal candidate will provide day-to-day technical support for desktop systems, software, networks, and office equipment, ensuring minimal downtime and smooth business operations.Key Responsibilities:<ul><li>Provide first-level technical support to end-users on hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, networks, printers, and other IT equipment.</li><li>Respond to technical support tickets and resolve issues in a timely and professional manner.</li><li>Maintain and troubleshoot Windows-based systems and MS Office applications.</li><li>Assist in the setup and maintenance of email accounts, VPN access, and user profiles.</li><li>Support company CRM, ERP, and real estate-specific platforms.</li><li>Ensure data backup and recovery processes are functioning correctly.</li><li>Monitor IT inventory and assist in procurement of IT hardware and software.</li><li>Coordinate with vendors and service providers for technical support and warranty claims.</li><li>Provide IT onboarding and training for new employees.</li><li>Maintain documentation of IT procedures, systems, and user guides.</li></ul>Requirements:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of IT support experience (preferably in a real estate or corporate environment).</li><li>Strong knowledge of Windows OS, MS Office 365, networking, and hardware troubleshooting.</li><li>Familiarity with real estate CRM or property management software is a plus.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Problem-solving attitude with attention to detail.</li><li>Ability to work independently and under pressure.</li></ul>To Apply: Interested candidates should send their updated CV to austine.anzaldo@psinv.net with the subject line: &quot;Application for IT Support &ndash; Abu Dhabi&quot;.Job Type: Full-time

IT Support

American University of Sharjah

<div>
 
 Post:
 
 Part-Time IT Specialist
 
 
 
 Position Summary
 
 
 
 The P/T IT Support Specialist delivers high-quality IT assistance to faculty, staff, and students, combining technical expertise with exceptional customer service. This front-line role ensures smooth IT operations across the university by resolving issues, providing guidance, and maintaining IT systems.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Provide high-quality, user-focused support services to students, faculty, and staff by following best practices in IT service management.
 </li>
 <li>
 Ensure timely resolution and minimal impact on operations by prioritizing requests and incidents.
 </li>
 <li>
 Proactively manage IT support requests and incidents to maintain business continuity and minimize operational disruption through effective prioritization and resolution.
 </li>
 <li>
 Manage and support endpoint devices (Windows, Mac, Linux), automate desktop deployment solutions, and provide support for application virtualization.
 </li>
 <li>
 Deliver IT orientation sessions and workshops to staff and faculty on classroom technologies and applications.
 </li>
 <li>
 Deliver high-quality services in collaboration with internal IT teams (Infrastructure, Applications, InfoSec, and Network).
 </li>
 <li>
 Troubleshoot and resolve technical issues involving LMS, productivity tools, operating systems, hardware, software, academic services, local networks (wired and wireless), video conferencing and collaboration tools, video streaming, digital technologies, lecture capture, Google Workspace, Office 365, and other educational technologies.
 </li>
 <li>
 Create and maintain documentation, such as knowledge bases, standard operating procedures (SOPs), and deployment checklists.
 
 
 </li>
 </ul>
 
 Qualifications And Skills Required
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Computer Engineering, Information Technology, or a related field.
 
 
 </li>
 </ul>
 
 Preferred Qualifications And Skills
 
 
 
 <li>
 Minimum Five years of relevant experience in a similar function/role.
 </li>
 <li>
 Skills &amp; Competencies:
 </li>
 <ul>
 <li>
 Experience in a higher education IT environment.
 </li>
 <li>
 Ability to work collaboratively within a team and effectively with faculty, staff, and students on the use of technology.
 </li>
 <li>
 Ability to effectively prioritize and execute tasks in a high-demand environment.
 </li>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Technical Skills:
 </li>
 <li>
 Good working knowledge of Windows, macOS, Linux, and academic software.
 </li>
 <li>
 Knowledge of academic technologies (e.g., LMS, lecture capture systems).
 </li>
 <li>
 Familiarity with IoT, AI, big data analytics, cloud computing, R, and Python.
 </li>
 <li>
 Proven experience with automated desktop deployment solutions.
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 <ul>
 <li>
 Interested applicants should fill out the form.
 </li>
 <li>
 AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
 </li>
 <li>
 AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one&rsquo;s qualifications.
 </li>
 </ul>
</div>

Part-Time IT Specialist

Property Shop Investment (PSI), established in 2007, is the largest private real estate company in Abu Dhabi. Recognized as a platinum real estate company, PSI is renowned for its sustainable performance and prominent brand recognition in the UAE market. We aim to exceed expectations by offering a wide range of real estate services, including property brokerage, development and consultancy, real estate marketing, investment advisory, property appraisal, and property and facility management. Our dedicated teams strive to deliver a seamless real estate experience. PSI has won several awards for outstanding performance, including multiple accolades from Al Dar and Emaar.Role DescriptionThis is a full-time, on-site Junior IT Help Desk role located in Abu Dhabi. The Junior IT Support will be responsible for providing day-to-day technical support across hardware, software, Microsoft 365 tools, and network systems. The ideal candidate will troubleshoot desktop and email-related issues, assist with IT security and server maintenance, and ensure seamless IT operations for internal users. Tasks include handling help desk requests, supporting devices and printers, maintaining backup systems, and resolving technical problems in a timely and professional manner.Key Responsibilities<ul><li>Provide technical support for Microsoft 365 applications including Outlook, Teams, SharePoint, Forms, Yammer, and Power BI.</li><li>Install, troubleshoot, and support desktops, laptops, tablets, and other IT devices.</li><li>Respond to and resolve hardware/software issues and user support tickets.</li><li>Perform routine server maintenance and provide support for server-related issues.</li><li>Assist in managing network equipment including routers, switches, and firewalls (Fortinet).</li><li>Implement and maintain IT security protocols and ensure antivirus and system protection is up to date.</li><li>Set up and manage user accounts, passwords, and permissions.</li><li>Provide basic technical support for Avaya phone systems and NVR camera systems.</li><li>Support data backup and ensure data protection measures are in place.</li><li>Recommend IT improvements and support future upgrades.</li><li>Document incidents and maintain accurate technical logs.</li><li>Perform other related duties as assigned by the IT Manager.</li></ul>Qualifications<ul><li>2 years of experience in IT support or a similar technical role.</li><li>Proficient in Microsoft 365 tools and IT troubleshooting techniques.</li><li>Hands-on experience with hardware installation and software configuration.</li><li>Knowledge of network infrastructure and firewall setup (Fortinet preferred).</li><li>Familiarity with security practices, antivirus tools, and data backup solutions.</li><li>Strong communication and interpersonal skills.</li><li>Fluent in Arabic and English.</li><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field is a plus.</li></ul>Job Type: Full-time

Junior IT Support - Arabic Speaker AUH

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Junior IT Support - Arabic Speaker AUH