business development executive Jobs in Lahore Pakistan

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lead trainer bpo domestic campaign

Sybrid Pvt Ltd.

Job Title: Trainer &ndash; BPO (Domestic Campaign)Department: Operations / Training Industry: BPO / Contact Center (Domestic &ndash; Urdu) Location: Lahore Employment Type: Full-TimeJob SummaryWe are seeking an experienced BPO Trainer for our Domestic (Urdu) Campaign who will be responsible for training, coaching, and developing Customer Service Representatives (CSRs) to meet quality, productivity, and compliance standards. The ideal candidate will have strong communication skills, hands-on call center experience, and a passion for people development.Key ResponsibilitiesTraining &amp; Development<ul><li>Deliver new hire training (NHT) for domestic customer service campaigns.</li><li>Conduct product, process, soft skills, and system training.</li><li>Design and update training modules, lesson plans, assessments, and SOPs.</li><li>Facilitate refresher and upskilling sessions based on performance gaps.</li></ul>Performance &amp; Quality Support<ul><li>Monitor trainee progress during nesting and provide regular feedback.</li><li>Coordinate with QA and Operations to identify training needs.</li><li>Support underperforming agents through coaching and corrective training.</li><li>Ensure agents meet KPIs, SLAs, and quality benchmarks.</li></ul>Reporting &amp; Compliance<ul><li>Maintain training records, attendance, and performance reports.</li><li>Ensure training delivery aligns with company policies and compliance standards.</li><li>Participate in audits and continuous improvement initiatives.</li></ul>Stakeholder Coordination<ul><li>Work closely with Operations, QA, HR, and Workforce teams.</li><li>Support transitions, new launches, and process updates.</li></ul>Required Skills &amp; Competencies<ul><li>Excellent Urdu communication (English is a plus).</li><li>Strong presentation, facilitation, and classroom management skills.</li><li>Ability to train on customer handling, call etiquette, and objection management.</li><li>Analytical mindset with problem-solving abilities.</li><li>Proficiency in MS Office (Excel, PowerPoint, Word).</li></ul>Education &amp; Experience<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>Prior experience in Customer Service / QA / Team Lead role is an advantage.</li></ul>Key Performance Indicators (KPIs)<ul><li>Training pass rate and certification scores.</li><li>Post-training agent performance improvement.</li><li>Reduction in repeat errors and customer complaints.</li><li>Agent retention during and post-training.</li></ul>Preferred Traits<ul><li>Energetic, patient, and motivational personality.</li><li>Strong coaching and mentoring skills.</li><li>Ability to handle multiple batches and tight deadlines.</li><li>Team player with a growth mindset.</li></ul>Job Type: Full-timeWork Location: In person

Lead Trainer – BPO (Domestic Campaign)

I Tech

Call Center Agent &ndash; UK Outbound Sales (Evening Shift) | Lahore(Female Preferred)Location: Model Town Link Road, Pace Lahore (On-site) Shift Timing: 02:00 PM &ndash; 10:00 PM Salary: PKR 30,000 &ndash; 40,000 + Monthly Performance Incentives Job Type: Full-Time Industry: International Call Center / UK Campaign / BPOFor Supervisor: (Salary &amp; Commission will be different Plus Mobility Experience Required)UK Evening Shift Call Center Job in LahoreWe are actively hiring Call Center Agents for our UK Outbound Telesales Campaign in Lahore. This is a structured international BPO opportunity offering fixed salary, paid training, performance-based incentives, and long-term career growth.Male &amp; Female candidates can apply (Female candidates preferred). Freshers with good English communication skills are encouraged to apply. Mobility or UK campaign experience is a plus but not mandatory.Ideal for Candidates Searching For:<ul><li>Call center jobs in Lahore</li><li>UK evening shift jobs</li><li>Call center jobs for freshers</li><li>UK outbound telesales roles</li><li>International BPO careers in Lahore</li></ul>Key Responsibilities &ndash; UK Outbound Sales<ul><li>Make outbound calls to UK-based customers</li><li>Present mobility or service solutions confidently</li><li>Handle objections and close sales professionally</li><li>Maintain accurate CRM records and daily call logs</li><li>Achieve daily, weekly, and monthly performance targets</li></ul>Requirements<ul><li>Good spoken English communication skills</li><li>Confident, persuasive, and target-driven personality</li><li>Freshers and entry-level candidates encouraged</li><li>Comfortable working evening shift (UK time zone)</li><li>Available for on-site work at Model Town Link Road, Lahore</li></ul>Salary &amp; Benefits<ul><li>Fixed salary + attractive monthly incentives</li><li>Paid professional training from day one</li><li>Continuous coaching and supervision</li><li>Sunday off every week</li><li>Professional, growth-focused work environment</li><li>Clear promotion path to Senior Agent and Team Lead</li></ul>Apply now to start your career in a growing UK outbound call center campaign in Lahore.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agent – 02:00PM to 10:00PM

Female Call Center Agent &ndash; UK Outbound Sales (Evening Shift) | LahoreLocation: Barkat Market, Lahore (On-site) Shift Timing: 01:00 PM &ndash; 09:00 PM (Monday&ndash;Saturday) Weekly Off: Sunday Salary: PKR 30,000 &ndash; 35,000 + Monthly Performance Incentives Job Type: Full-Time Industry: International BPO / UK Telesales CampaignUK Call Center Job in Lahore &ndash; Female Candidates PreferredWe are actively hiring Female Call Center Agents for our UK Outbound Telesales Campaign in Lahore. This is a structured international BPO opportunity designed for freshers and entry-level candidates who want to build a professional career in outbound sales and customer communication.If you are searching for:<ul><li>Female call center jobs in Lahore</li><li>UK evening shift call center roles</li><li>Call center jobs for freshers</li><li>UK outbound telesales positions</li><li>Entry-level BPO careers</li></ul>This role is ideal for you.No prior experience is required. Paid professional training is provided from day one to prepare you for live UK-based outbound campaigns.Key Responsibilities<ul><li>Make outbound sales calls to UK-based customers</li><li>Present services confidently and professionally</li><li>Handle customer questions and objections</li><li>Maintain accurate CRM records and call logs</li><li>Achieve daily and monthly performance targets</li></ul>Requirements<ul><li>Female candidates only</li><li>Good spoken English communication skills</li><li>Confident and target-driven personality</li><li>Freshers and entry-level applicants encouraged</li><li>Comfortable working evening shift</li><li>Available for on-site work in Barkat Market, Lahore</li></ul>Salary &amp; Benefits<ul><li>Fixed salary + attractive monthly incentives</li><li>Paid training &amp; continuous performance coaching</li><li>Sunday off every week</li><li>Secure and professional female-friendly workplace</li><li>Clear promotion path within UK telesales &amp; BPO industry</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Female Call Center Agent – UK Outbound Sales (Evening Shift)

Optus Technology (AIRCELL)

Job Summary:We are seeking experienced Sales Officer for a DU Etisalat Telecom campaign in the UAE. The role involves making outbound calls, promoting DU Etisalat products and services, and driving sales.Key Responsibilities:<ul><li>Make outbound calls to customers regarding DU Etisalat services and promotions.</li><li>Use persuasive communication to generate leads and close sales.</li><li>Provide product information and address customer inquiries.</li><li>Meet sales targets and maintain accurate records.</li></ul>Job Requirements:<ul><li>Fluent in English. (coversational level, spoken)</li><li>Strong communication, convincing, and selling skills.</li><li>Goal-oriented and self-motivated.</li></ul>Qualification Required :<ul><li>Fresh candidates with excellent communication skills could be considered too.</li><li>Previous Online/Telephonic Sales experience preferred</li><li>BPO Experience is preferred</li><li>We encourage female candidates</li></ul>Expected Remuneration:<ul><li>Salary ranging from 50K to 80K basic plus uncapped commissions and incentives.</li><li>Incentives on lead generation</li><li>Conducive environment</li><li>Employee of the Month/ Employee of the Quarter (Gifts)</li><li>Career progression opportunities to Team Lead &amp; Sales Manager</li></ul>Office Timing 11:00am to 7pm (Morning shift)Location -Al Hafeez Shopping Mall, Gulberg 3Do Call or share your CV on0323-0148575 HRJob Types: Full-time, Contract, New-Grad Contract length: 6 monthsPay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Dubai Call Center Agents -Female

DEVSTAX

<div>
 📢 Hiring: Call Center Agent &ndash; UK Outbound Campaign | Evening Shift | Lahore
 
 We are currently looking for
 
 energetic and confident Call Center Agents
 
 to join our growing team for a
 
 UK Outbound Campaign
 
 in Lahore. This is a great opportunity for fresh candidates who want to start their career in the International BPO industry with proper training and a clear growth path.
 
 📍 Job Details
 
 
 Location:
 
 Barkat Market / Jail Road, Lahore (On-site)
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Shift:
 
 1:00 PM &ndash; 9:00 PM (Monday to Saturday)
 
 
 
 Weekly Off:
 
 Sunday
 
 💰 Salary &amp; Benefits
 
 ✔ Fixed Salary: PKR 30,000 &ndash; 40,000
 
 
 ✔ Attractive Monthly Incentives
 
 
 ✔ Paid Professional Training
 
 
 ✔ Supportive Team Environment
 
 
 ✔ Performance-Based Career Growth
 
 
 ✔ Long-Term Job Stability
 
 🎯 Key Responsibilities
 
 &bull; Make outbound calls to UK-based customers
 
 
 &bull; Present services confidently and professionally
 
 
 &bull; Handle customer queries effectively
 
 
 &bull; Maintain accurate call records in CRM
 
 
 &bull; Achieve daily and monthly performance targets
 
 ✅ Who Can Apply?
 
 &bull; Freshers and experienced candidates both welcome
 
 
 &bull; Good spoken English skills required
 
 
 &bull; Positive attitude and strong communication skills
 
 
 &bull; Willing to work evening shift
 
 
 &bull; Able to work on-site in Lahore
 
 🚀 Ph# 03184610544
</div>

BPO Communication Officer

We&rsquo;re Hiring &ndash; Assistant Manager Call Center Operations Location: Lahore Industry: Call Center / BPO Experience: 4 to 7 YearsAre you a proactive leader with strong operational expertise and a passion for team development? Join our dynamic Call Center team and drive service excellence across every interaction!Key Responsibilities:<ul><li>Lead and manage daily operations of the call center team to ensure service levels are met.</li><li>Monitor and analyze KPIs to drive performance and implement improvements.</li><li>Coordinate with internal departments for smooth operations and timely issue resolution.</li><li>Coach, mentor, and develop team leaders and agents for optimal productivity.</li><li>Ensure adherence to compliance, quality standards, and client expectations.</li></ul>Requirements:<ul><li>Minimum 4&ndash;7 years of relevant experience in a call center or BPO environment.</li><li>Strong leadership, communication, and analytical skills.</li><li>Hands-on experience with CRM systems and reporting tools.</li><li>Proven ability to handle high-pressure environments and shifting priorities.</li></ul>Why Join Us?<ul><li>Career growth opportunities</li><li>Collaborative work culture</li><li>Competitive compensation &amp; performance-based rewards</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager Call Center Operations

Abacus Outsourcing

Job Title: Team Lead &ndash; Call Center Operations Location: Lahore (On-site) Company: Abacus Salary: PKR. 70,000 &ndash; PKR. 120,000/monthJob Type: Full-timeAbout Abacus: For nearly 40 years, Abacus has delivered innovative business solutions, driving digital transformation through technology and industry expertise. We empower clients with scalable, results-driven services and a culture built on integrity, collaboration, and continuous learning.Role Overview: We're seeking a dynamic Call Center Team Lead to manage day-to-day BPO operations. The ideal candidate will oversee agent performance, drive KPIs, handle escalations, and ensure service excellence across campaigns.Key Responsibilities:<ul><li>Supervise and mentor call center agents</li><li>Monitor performance metrics and implement improvements</li><li>Ensure SLA compliance and operational efficiency</li><li>Coordinate with cross-functional teams to resolve issues</li><li>Provide coaching, feedback, and regular performance reviews</li></ul>Qualifications:<ul><li>1 year or more of team lead experience in a BPO/call center environment</li><li>Strong leadership, problem-solving, and communication skills</li><li>Proficient in handling metrics, reports, and client expectations</li><li>Bachelor&rsquo;s degree in any discipline</li></ul>Perks &amp; Benefits:<ul><li>2 Weekly Days Off</li><li>EOBI &amp; Medical (IPD + OPD)</li><li>38 Paid Annual, Casual &amp; Sick Leaves</li><li>Annual Performance-Based Increment</li><li>Inclusive, growth-focused work culture</li></ul>Join Abacus &mdash; where people and performance come together.Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Center Team Lead

Explore 612+ Lead trainer bpo domestic campaign in Lahore Pakistan this March. Find roles across top companies and apply now to boost your career.