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learning and development manager

Mandarin Oriental Hotel Group

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for Learning &amp; Development Manager to join our People &amp; Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace is the definition of an unrivaled Arabian fantasy. From a 1.3 km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace offers award-winning 5-star luxury hospitality and authentic local experiences with 394 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates Palace Mandarin Oriental, Abu Dhabi / within the People &amp; Culture Department, the Learning &amp; Development Manager is responsible for creation, implementation, and facilitation of all colleagues&rsquo; trainings and learning programs. The Learning &amp; Development Manager reports to the Director of Learning &amp; Development and Quality.

As Learning &amp; Development Manager, you will be responsible for the following duties:
<ul>
<li>Analyzing learning and development needs in all areas of the hotel</li>
<li>Developing a strategy for learning and development of all colleagues</li>
<li>Ensuring colleagues training needs are met by arranging resources for training to be conducted throughout the hotel (i.e. providing a first-class training environment emulating our guests meeting environment)</li>
<li>Designing, delivering and arranging training programs to address specific training needs</li>
<li>Assisting all department heads with making and implementing training decisions in their areas</li>
<li>Managing the performance and development for all colleagues</li>
<li>Maximizing learning by providing a creative, fun and exciting environment in delivering trainings such as: MOve In orientation, On-Job Training, Group Training Techniques program, Interviewing for Success, Presenting for Success, MOve Up and any new training programs as provided by Corporate Learning &amp; Development</li>
<li>Reporting on training completion rates across the Property</li>
<li>Supporting all efforts to enliven our Company&rsquo;s Mission, Vision, Pillars and Legendary Quality Experiences throughout the hotel</li>
<li>Controlling training expenses and managing expenditures to meet the property&rsquo;s needs while remaining within budget guidelines</li>
</ul>
As Learning &amp; Development Manager, we expect from you:
<ul>
<li>Bachelor&rsquo;s degree in Human Resources, Hospitality Management, Organizational Development or relevant field.</li>
<li>Professional certification in Learning &amp; Development / Training is an advantage. Additional hospitality certifications (e.g., Forbes, Leading Hotels of the World) preferred.</li>
<li>Minimum 2 years of progressive experience in L&amp;D, preferably in luxury hospitality or high-end service environments.</li>
<li>Ability to perform training needs analysis and align learning interventions with operational goals.</li>
<li>Strong instructional design skills&mdash;both in-person and e-learning modalities.</li>
<li>Familiarity with adult learning principles, blended learning techniques, and learning management systems (LMS).</li>
<li>Capability to coach leaders and individual contributors.</li>
<li>Deep understanding of luxury service principles and five-star hospitality standards.</li>
<li>Ability to train colleagues on soft skills such as etiquette, guest engagement, personalization, and anticipatory service.</li>
<li>Knowledge of brand-specific service standards</li>
<li>Engaging public speaker and effective facilitator across all levels of colleagues.</li>
<li>Empathy and cultural sensitivity when working with diverse teams.</li>
<li>Ability to build rapport and influence across departments.</li>
<li>Collaborative team player with strong leadership presence.</li>
</ul>
Our commitment to you
<ul>
<li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Learning and Development Manager

Mandarin Oriental

<div>
 Emirates Palace Mandarin Oriental, Abu Dhabi is looking for an Assistant Learning &amp; Development Manager to join our People &amp; Culture team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Emirates Palace is the definition of an unrivaled Arabian fantasy. From a 1.3 km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace offers award-winning 5-star luxury hospitality and authentic local experiences with 394 luxurious rooms and suites along with award-winning culinary cuisines.
 
 
 
 About The Job
 
 
 
 Based at the Emirates Palace Mandarin Oriental, Abu Dhabi / within the People &amp; Culture Department, the Assistant Learning &amp; Development Manager is responsible for creation, implementation, and facilitation of all colleagues&rsquo; trainings and learning programs. The Assistant Learning &amp; Development Manager reports to the Learning &amp; Development Manager / Director of L&amp;D.
 
 
 
 As Assistant Learning &amp; Development Manager, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Communicating and maintaining Emirates Palace Mandarin Oriental Hotel Group&rsquo;s Learning &amp; Development standards.
 </li>
 <li>
 Supporting all efforts to enliven our Company&rsquo;s Mission, Values and Legendary Quality Experiences throughout the hotel.
 </li>
 <li>
 Assisting with the development and implementation of the hotel L&amp;D plan and ensuring the Departmental training plans are in line with L&amp;D Hotel Plan and reflect business priorities.
 </li>
 <li>
 Coordinate, execute and follow up on all training activities within the hotel.
 </li>
 <li>
 Maintain an ongoing L&amp;D calendar for the hotel and ensure learning resources and opportunities are maximized. Proactively collect training nominations for all training programs in accordance with the related audience. Send joining instructions for L&amp;D programs in a timely manner.
 </li>
 <li>
 Maximizing learning by providing a creative, fun and exciting environment in delivering training such as Move-In orientation, product knowledge and other new hire relevant programs.
 </li>
 <li>
 Assist in facilitation of continuous customer service training as outlined by LQEs, Forbes, etc. on a needful basis.
 </li>
 <li>
 Managing the train tracker with all compliance and mandatory trainings for different levels.
 </li>
 <li>
 Performing administrative tasks to ensure proper maintenance of records, reports supplies, filing, training materials and L&amp;D library.
 </li>
 <li>
 Managing online learning through the Loop platform.
 </li>
 <li>
 Mindful on training expenses to meet the hotel&rsquo;s needs while remaining within budget guidelines.
 </li>
 <li>
 Always maintaining orderliness and cleanliness of the office and the hotel training Room/training venue.
 </li>
 <li>
 Contribute and actively participate in the monthly Department Trainers meeting, take minutes, and ensure prompt distribution.
 </li>
 <li>
 Provide support and development of departmental trainers as required.
 </li>
 <li>
 Coordinate, conduct, or facilitate product knowledge tests and in-house audits to ensure standards are met.
 </li>
 <li>
 Assist in initiating all colleague recognition initiatives.
 </li>
 <li>
 Taking ownership to perform any additional duties assigned by the Director of L&amp;D and L&amp;D Manager, and continuously support People &amp; Culture initiatives.
 </li>
 <li>
 Conduct self in a professional manner to reflect the high standards of Emirates Palace Mandarin Oriental and Mandarin Oriental Hotel Group.
 
 
 </li>
 </ul>
 
 As Assistant Learning &amp; Development Manager, we expect from you:
 
 
 
 <ul>
 <li>
 Extensive experience in the hospitality industry, previous training experience is a must
 </li>
 <li>
 Confident and dynamic public speaker, able to communicate and interact effectively with all levels of an organization
 </li>
 <li>
 Outstanding communication skills, both written and verbal
 </li>
 <li>
 Ability to train, motivate, evaluate and mentor colleagues to meet desired ends
 </li>
 <li>
 Skilled at fostering strong relationships with colleagues while consistently upholding the confidentiality of both colleagues and guests.
 </li>
 <li>
 Enthusiastic and positive personality with ability to build trusting relationships with others.
 </li>
 <li>
 Creative, effective team player, possessing a high degree of professionalism, energy and determination.
 </li>
 <li>
 Proven organizational skills, work well on their own, able to set and meet deadlines with quality results
 </li>
 <li>
 Proficient in MS Office Applications, advanced in Excel and PowerPoint
 </li>
 <li>
 Ability to multitask
 </li>
 <li>
 Great attention to detail
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Assistant Learning & Development Manager

First Abu Dhabi Bank (FAB)

<div>
 
 Company Description
 
 
 
 Join the UAE&rsquo;s largest bank and one of the world&rsquo;s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation.
 
 
 We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.
 
 
 
 Job Description
 
 
 
 The role holder is responsible for day to day management of learning initiatives and programs aligned to the learning strategy of allocated business functions
 
 
 
 Key Accountabilities
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supports and implements the learning programes of allocated business unit.
 </li>
 <li>
 Ensures compliance with internal quality standards.
 </li>
 <li>
 Training Planning
 </li>
 <li>
 Delivers on the training needs analysis, in line with the approved organizational strategy, its applications for each Group, growth plans and future capability requirements.
 
 
 </li>
 </ul>
 
 Training Delivery
 
 
 
 <ul>
 <li>
 Oversees the development of in-house course and content for the identified trainings to ensure its effectiveness.
 </li>
 <li>
 Liaison with external trainers or training vendors at a local, regional and global level to provide best in class training in line with international standards to all employees.
 </li>
 <li>
 Ensures cost efficient procurement of learning services &ndash; learning facilities, learning content and delivery.
 
 
 </li>
 </ul>
 
 Training Program Evaluation
 
 
 
 <ul>
 <li>
 Measures the ROI on learning and development and effectiveness of training imparted, in order to understand high impact interventions and subsequent allocation of learning and development budgets.
 
 
 </li>
 </ul>
 
 Job Context
 
 
 
 
 Learning &amp; Development Activities
 
 
 
 <ul>
 <li>
 Design, Obtain necessary approvals, Delivery, Assessment, Development and Evaluation of the best in class customized training delivery models &ndash; CBT, presentations, textbooks and instructor guides for various leadership levels
 </li>
 <li>
 Liaise with the all respective Stake holders, Trainees, Trainers, Subject Matter Experts, Product Managers, Vendors to understand training needs analysis and continuously develop, deliver course offerings
 </li>
 <li>
 Source and Manage vendors (if applicable) from initial identification of vendors through RFP process to day to day operational management of design and delivery of programs and assessment
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Bachelor&rsquo;s degree in Business Administration (Human Resources) or any related discipline.
 
 
</div>

Specialist- Learning and Development (Emiratised Role)

Hilton

<div>Learning &amp; Development Administrator - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)
LXR Hotels &amp; Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests&mdash;and extraordinary opportunities for our team members.
At LXR Hotels &amp; Resorts, we believe our people are the heart of our success. Investing in their growth ensures we continue to deliver the timeless luxury and exceptional service our guests expect. As a Learning &amp; Development Administrator, you will support the delivery of training and development programs that empower our Team Members to reach their full potential.
What will I be doing? 
As Learning &amp; Development Administrator, you will:<ul><li>
Provide administrative support for all Learning &amp; Development activities across the hotel.</li><li>
Assist in the coordination, scheduling, and communication of training sessions, workshops, and orientations.</li><li>
Maintain accurate training records, attendance sheets, and e-learning completion reports.</li><li>
Support onboarding and induction programs to ensure new Team Members are welcomed and engaged from day one.</li><li>
Prepare training materials, handouts, and presentations as required.</li><li>
Assist in organizing Team Member engagement activities and recognition programs.</li><li>
Liaise with department trainers and managers to ensure training needs are met.</li><li>
Monitor and update the Learning Management System (LMS) to ensure compliance with Hilton standards.</li><li>
Handle general inquiries related to training and development with professionalism and efficiency.</li><li>
Perform additional tasks as required to support the smooth functioning of the Human Resources &amp; L&amp;D function.</li></ul>
What are we looking for? 
The ideal candidate will have:<ul><li>
Previous experience in an administrative role, ideally within Learning &amp; Development or Human Resources.</li><li>
Strong organizational and time management skills with excellent attention to detail.</li><li>
Proficiency in Microsoft Office; experience with Learning Management Systems is an advantage.</li><li>
Strong communication and interpersonal skills, with fluency in English (Arabic is a plus).</li><li>
A proactive and approachable personality with a genuine passion for supporting people&rsquo;s growth.</li><li>
Flexibility and the ability to manage multiple priorities effectively.</li></ul>
Why join LXR? 
At LXR Eastern Mangroves Abu Dhabi, you will be part of a team where individuality and growth are celebrated. Hilton offers world-class training, career development opportunities, and the chance to play a key role in shaping the learning journey of our Team Members.</div>

Learning & Development Administrator - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

Property Shop Investment LLC

PSI is seeking a dynamic L&amp;D Trainer/Specialist to design and deliver impactful training programs that support employee development and drive a culture of continuous learning. You will collaborate with department leaders to assess training needs, develop tailored learning solutions, and measure their effectiveness.Key Responsibilities:<ul><li>Facilitate engaging training sessions (classroom, virtual, blended) including onboarding, sales, soft skills, and compliance.</li><li>Design and update training content using instructional design principles.</li><li>Conduct training needs analysis and recommend targeted solutions.</li><li>Evaluate training impact and contribute to reporting.</li><li>Promote a continuous learning culture and support LMS integration.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in HR, Education, Business, Psychology, or related field.</li><li>3+ years corporate training experience, preferably in real estate or sales.</li><li>Strong facilitation and communication skills.</li><li>Knowledge of instructional design and LMS tools.</li></ul>Note: Arabic or European candidates only.Send your CV to: austine.anzaldo@psinv.netJob Type: Full-time

L&D Business Partner / Learning Developer

Exclusive Talent Management

The Role
 Our client, a leading entity in the UAE, is seeking an experienced Learning & Development Lead for a short-term interim project based in Abu Dhabi. The role requires a professional with 7–10 years of experience in Learning & Development, with strong expertise in Performance Management frameworks and proven hands-on knowledge of SAP Performance Management Modules. The successful candidate will play a critical role in designing and executing performance management strategies, supporting organizational development, and driving a high-performance culture. Key Responsibilities: • Design, implement, and oversee performance management processes aligned with organizational goals. • Utilize the SAP Performance Management Module to enhance employee performance tracking, evaluation, and reporting. • Conduct training needs analysis and design tailored L&D strategies. • Partner with leadership to foster a high-performance culture and embed best practices. • Deliver workshops, training sessions, and coaching for managers and employees on performance management methodologies. • Monitor, measure, and evaluate the effectiveness of L&D and performance initiatives, recommending improvements.
 
Requirements
 <ul>
<li>Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related discipline. • 7–10 years of proven experience in Learning & Development and Performance Management. • Strong expertise in SAP Performance Management Module (mandatory). • Demonstrated ability to design and deliver performance management frameworks. • Excellent communication, facilitation, and stakeholder management skills. • Ability to manage a fast-paced, short-term project with immediate availability.</li>
</ul>
About the company
 Welcome to Exclusive Talent Human Resource Consultancies Co., a leading Human Resource Agency based in the heart of Dubai. Specializing in staffing solutions across the Middle East, our agency excels in providing flexible temporary to permanent placement options tailored to diverse organizational needs. Covering major markets including Saudi Arabia, Qatar, and the UAE, Exclusive Talent offers a broad network of highly skilled professionals across various industries. Utilizing advanced AI technology, our agency efficiently matches candidates with the precise skills and qualifications required for each role. With expertise in recruiting at all levelsfrom entry-level positions to mid-management and C-suite rolesExclusive Talent delivers comprehensive staffing solutions that support both immediate and long-term business objectives. Whether for temporary, hybrid, or permanent staffing needs, our agency ensures that the right talent is available to meet evolving demands and drive success.

Learning And Development (L&D) Lead

The Role
 About the Role: One of the leading entities in the UAE is seeking a dynamic and experienced UAE National for the role of Learning & Development Lead on a short-term interim project in Abu Dhabi. The ideal candidate will have 3–5 years of experience in L&D, with strong expertise in Performance Management frameworks and hands-on knowledge of SAP Performance Management Modules. Key Responsibilities: • Design, implement, and oversee performance management processes aligned with business goals. • Leverage SAP Performance Management Module to streamline and enhance employee performance tracking and evaluation. • Conduct training needs analysis and develop L&D strategies tailored to organizational objectives. • Partner with leadership teams to build a high-performance culture and embed best practices. • Deliver workshops, coaching, and support for managers and employees on performance management tools and methodologies. • Monitor and evaluate the effectiveness of L&D and performance initiatives, recommending improvements as needed.
 
Requirements
 <ul>
<li>Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field. • 3-5 years of proven experience in Learning & Development and Performance Management. • Strong expertise in SAP Performance Management Module is mandatory. • Demonstrated ability to design and deliver performance management frameworks. • Excellent communication, facilitation, and stakeholder management skills. • Ability to work on a short-term, fast-paced project with immediate availability. Nationality: Emirati (UAE Nationals)</li>
</ul>
About the company
 Welcome to Exclusive Talent Human Resource Consultancies Co., a leading Human Resource Agency based in the heart of Dubai. Specializing in staffing solutions across the Middle East, our agency excels in providing flexible temporary to permanent placement options tailored to diverse organizational needs. Covering major markets including Saudi Arabia, Qatar, and the UAE, Exclusive Talent offers a broad network of highly skilled professionals across various industries. Utilizing advanced AI technology, our agency efficiently matches candidates with the precise skills and qualifications required for each role. With expertise in recruiting at all levelsfrom entry-level positions to mid-management and C-suite rolesExclusive Talent delivers comprehensive staffing solutions that support both immediate and long-term business objectives. Whether for temporary, hybrid, or permanent staffing needs, our agency ensures that the right talent is available to meet evolving demands and drive success.

Learning And Development (L&D) Lead - UAE National

Explore 1925+ Learning and development manager in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.