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learning and development manager

Mashreq

<div>
 
 Job Purpose
 
 
 
 
 
 The Learning and Development function within ICOD of Mashreq is poised for significant initiatives and impact which contribute to the success of the bank. To contribute towards an innovative, and out-of-the-box Learning &amp; Development department that complements people&rsquo;s journey at Mashreq.
 
 
 Purpose involves:
 
 <ul>
 <li>
 To Partner and manage relevant training programs and learning curriculums linked to development needs assessment at a Group and Bank-wide level.
 </li>
 <li>
 To lead generic/ customized learning programs and monitor their implementation and measure the impact and ROI.
 </li>
 <li>
 To ensure vendor management and smooth conduct of learning programs at the Learning and Development facilities by providing administrative and logistical support to the learning participants and facilitators.
 </li>
 <li>
 To ensure optimal utilization of training infrastructure and resources through regular maintenance and efficient coordination
 </li>
 <li>
 To Configure, administer, and maintain the Learning infrastructure, including the Learning module on HCM and other third-party learning platforms subscribed by the bank, for efficient and timely delivery of learning services to employees.
 </li>
 </ul>
 
 
 
 
 Key result Areas
 
 
 
 
 <ul>
 <li>
 Conduct comprehensive learning needs analysis with the business and propose effective learning solutions.
 </li>
 <li>
 Research and Identify training providers that align with the learning objectives.
 </li>
 <li>
 Collaborate with business units to ensure compliance with regulatory learning requirements.
 </li>
 <li>
 To manage learning and development globally for specific Groups of the bank and partner with stakeholders and key points of contact to plan Group learning roadmaps activities and reporting
 </li>
 <li>
 Manage Learning &amp; Development Catalogues to update and publish the learning/training calendar, upload online courses, and create assessments and surveys.
 </li>
 <li>
 Working knowledge of the HCM learning module, including navigation, utilization of e-learning resources and data accuracy maintenance.
 </li>
 <li>
 Report L&amp;D metrics to senior management and regulatory authorities such as central bank, internal audit and compliance departments.
 </li>
 <li>
 Offer learning and development advisory services to employees and internal stakeholders on availing of any learning services offered by the bank.
 </li>
 <li>
 Partner with the wider L&amp;D Team globally to ensure that learning is planned in a holistic way.
 </li>
 <li>
 Use data visualization and analytics tools such as MS Excel and Power BI to create and share learning &amp; development MIS with internal stakeholders.
 </li>
 <li>
 Monitor training effectiveness, evaluation and ROI and provide actionable insights to drive continuous improvement.
 </li>
 <li>
 Preparing the learning budget, maintaining records and ensuring effective resource utilization.
 </li>
 <li>
 Govern the Learning &amp; Development Policy and ensure adherence to the agreed targets.
 </li>
 <li>
 Demonstrate understanding of emerging digital technologies and their impact including Generative AI.
 </li>
 <li>
 Demonstrate expertise in L&amp;D design content development and training delivery and facilitation.
 </li>
 <li>
 To collaborate across ICOD unit on global initiatives and also represent L&amp;D at PICG people connects and events both internally and externally.
 </li>
 <li>
 Support the Manager L&amp;D in defining the learning &amp; development strategies in Group Partnership globally.
 </li>
 </ul>
 
 
 Operating Environment, Framework and Boundaries, Working Relationships
 
 
 <ul>
 <li>
 Works closely with L&amp;D team and unit managers/learning point of contact to identify and develop targeted training solutions.
 </li>
 <li>
 Ensure optimal utilization of the group budgets.
 </li>
 </ul>
 
 
 Problem Solving
 
 
 <ul>
 <li>
 Ability to analyze data and provide insights to support senior leaders to make more informed decisions.
 </li>
 <li>
 To monitor all learning and development related procurement transactions to ensure compliance with ADM and OPM and advise corrective actions for transactions that do not comply
 </li>
 <li>
 To investigate and troubleshoot problems faced by employees in accessing the Learning Management System and completing online courses assigned to them.
 </li>
 </ul>
 
 
 Decision Making Authority &amp; Responsibility
 
 
 <ul>
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 Ensure that the design and selection of all development interventions provides a demonstrable return on the investment.
 </li>
 <li>
 Play a role in the selection and review of external training providers in consultation with the business, in-house subject matter experts, Legal team and Centralized Procurement Department.
 </li>
 </ul>
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 <ul>
 <li>
 College graduate with a minimum bachelor&rsquo;s degree in any field.
 </li>
 <li>
 At least 8-10 years of experience of working in a large global organization (preferable financial services) in the Learning &amp; Development or HR department.
 </li>
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 Expertise in training needs analysis, solution deployment and learning impact/evaluation and ROI.
 </li>
 <li>
 Working knowledge in administering the Learning module on HCM.
 </li>
 <li>
 Excellent data analysis and data visualization skills.
 </li>
 <li>
 Excellent communication skills and ability to work with senior stakeholders.
 </li>
 <li>
 CIPD or equivalent is desirable
 </li>
 </ul>
</div>

AVP - Manager, Learning & Development (Mashreq Global Network Pakistan)

Waada Digital Pvt Ltd

Waada Digital is looking for an experienced and motivated Training Manager to lead the design and delivery of comprehensive training programs for sales, claims and the management team. The role will require assessing the unique needs of each group, developing targeted training materials, and facilitating sessions that enhance skills, knowledge, and performance. The Training Manager will also be responsible for creating training materials, tools, and evaluation systems to ensure training effectiveness.Responsibilities:<ul><li>Design, develop, and update tailored training programs for the sales, claims and the management team.</li><li>Collaborate with departmental leadership to identify training needs and align programs with business objectives.</li><li>Ensure that training programs are scalable and align with long-term business strategies.</li><li>Develop training modules on product knowledge, sales techniques, customer service skills, and effective communication.</li><li>Deliver sessions to improve management skills, enhance leadership capabilities, and support the growth of company leadership.</li><li>Prepare training manuals, presentations, e-learning modules, and other resources tailored to sales, claims and management teams.</li><li>Assess the effectiveness of training programs through feedback, performance metrics, and post-training evaluations.</li><li>Provide detailed reports to leadership on the impact of training initiatives.</li></ul>Experience:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business, Organizational Development, or a related field.</li><li>3+ years of experience in training, leadership development, or a similar role.</li></ul>Skills:<ul><li>Exceptional communication and presentation skills for simplifying complex concepts.</li><li>Proficient in using Learning Management System and E-learning tools.</li><li>Focused on enhancing agent productivity and policyholder satisfaction.</li><li>Knowledge of insurance products, policies, and compliance regulations is preferrable.</li><li>Adaptability to create hybrid, virtual, and in-person training modules - driving innovation in training.</li><li>Ability to design and deliver engaging and impactful training programs.</li><li>Strong leadership skills with a focus on motivation and employee development.</li><li>Analytical mindset and attention to detail in assessing training needs and outcomes.</li></ul>Job Requirements:<ul><li>Full time role.</li><li>On-site role, based in Karachi.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi Shahra-E-Faisal: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Current salary:</li><li>Expected salary:</li></ul>Experience:<ul><li>training: 3 years (Required)</li></ul>Work Location: In person

Manager - Training and Development

<div>
 
 Site Name:
 
 Pakistan - Sindh - Karachi
 
 
 
 Posted Date:
 
 Feb 4 2025
 
 
 
 Job Purpose
 
 
 
 To work in partnership with the business to define capability priorities and lead the execution of agreed L&amp;D projects across the full end to end learning cycle with the ultimate aim of equipping employees with the specific capabilities that enable them to add value and drive competitive advantage for the organization and To work in partnership with the business and under the leadership of quality to lead the execution of Pack Lab related day-to-day activities, projects, other business needs in compliance with regulatory GSK policies &amp; standards of Safety &amp; Quality underpinned by GSK
 
 
 Values &amp; Expectations.
 
 
 The scope of the role is focused on delivering L&amp;D and pack lab projects that support a specific functional area or site. The role covers the four key areas of capability development at GSK; technical and compliance, leadership, business skills and ensure the packaging compliance as per QMS standards.
 
 
 
 Education, Experience &amp; Skills
 
 
 
 
 <ul>
 <li>
 Pharm- D / Bachelors / master&rsquo;s degree / Science degree
 </li>
 <li>
 4-5 years of experience
 </li>
 <li>
 Strong interpersonal, communication and presentation skills.
 </li>
 <li>
 The ability to work successfully in a fast-paced environment with the need to manage constant change. The ability to deal with ambiguity &ndash; ready to change gears and plans quickly.
 
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 
 Learning &amp; Development Manager
 
 
 
 
 <ul>
 <li>
 Develop in partnership with aligned L&amp;D Business Partners the required function or site L&amp;D strategy that clearly defines capability priorities aligned to the business agenda.
 </li>
 <li>
 Conduct learning needs assessment in collaboration with the business to clearly understand and define the capability gaps utilizing diagnostic processes such as GEMBA, role analysis, focus groups, interviews etc.
 </li>
 <li>
 Work with Business Subject Matter Experts (SME&rsquo;s) to agree target populations, craft precise learning objectives and clearly define the evaluation mechanisms and measures of success.
 </li>
 <li>
 Define the most effective learning mix (i.e. instructor led, e-Learning, blended learning, social learning) for the agreed target audience, applying the 70/20/10 principles and good instructional design within each learning project.
 </li>
 <li>
 Broker resources and/or capabilities across the GL&amp;D function and business to develop agreed solutions i.e. Centre of Excellence support, partnering with business subject matter experts, technical workplace trainers. This includes interfacing with the external supply base where appropriate.
 </li>
 <li>
 Ensure learning &amp; development solutions are developed and deployed using global frameworks, standards, systems and processes.
 </li>
 <li>
 Support the delivery/facilitation of learning &amp; development interventions where appropriate.
 </li>
 <li>
 Ensure the effective delivery &amp; deployment of enterprise/business unit wide solutions and offerings i.e. leadership, business skills curricula within area of responsibility.
 </li>
 <li>
 Support the development, deployment and maintenance of required local capability curricula i.e. technical and compliance curricula.
 </li>
 <li>
 Support the effective development, deployment and embedding of required capability models and frameworks within area of responsibility and ensure these are ultimately aligned to the new GSK Capability Framework.
 </li>
 <li>
 Coach &amp; advise line managers and employees on the GL&amp;D service offerings, capability standards &amp; their effective application.
 </li>
 <li>
 May lead or manage a small number of learning advisers and learning coordinator
 
 
 
 </li>
 </ul>
 
 Pack Management Lead
 
 
 
 
 <ul>
 <li>
 Manage Pack laboratory activities and interact with stakeholders (internal and external) as necessary.
 </li>
 <li>
 Take the lead in working with other departments within the organization to solve both technical and process-related issues.
 </li>
 <li>
 Ensure that proper quality control systems and procedures are in place by monitoring and follow up in order that packing components supplied are in line with standards.
 </li>
 <li>
 Ensure timely meetings with Supplier&rsquo;s for on-line complaint and rejections in order to facilitate the supplier in CAPA so to avoid recurrence in future supplies
 </li>
 <li>
 Support Procurement, Logistics and SQ.Ops for Supplier projects, supplier development and Supplier QIPs
 </li>
 <li>
 Ensure Artwork process implementation in Lab as per standards and regulatory requirements &amp; to avoid any Regulatory sanctions
 </li>
 <li>
 Support Site stream packing leads managers and other stakeholders.
 </li>
 <li>
 Support compliance of QMS through level 2 audits
 </li>
 <li>
 Review L1 Self Inspection process (Schedule, Execution, Reporting, Improvement).
 </li>
 <li>
 Handle/improve Pack Management laboratory KPI
 
 
 
 </li>
 </ul>
 
 Why GSK?
 
 
 
 
 Uniting science, technology and talent to get ahead of disease together.
 
 
 
 GSK is a global biopharma company with a special purpose &ndash; to unite science, technology and talent to get ahead of disease together &ndash; so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns &ndash; as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
 
 
 Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it&rsquo;s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves &ndash; feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
 
 
 
 Contact information:
 
 
 
 You may apply for this position online by selecting the
 
 Apply now
 
 button.
 
 
 
 Important notice to Employment businesses/ Agencies
 
 
 
 GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
</div>

Learning & Development Manager & Pack Management Lead

Unikrew Production

Job SummaryPosition Overview We are hiring for a full-time on-site Executive Training role based in Gulshan-e-Iqbal, Karachi (13D-1). The selected candidate will support our training and development efforts by identifying learning needs, designing instructional content, and developing training modules and materials.Key Responsibilities:<ul><li>Assess training requirements and support in designing customized training programs.</li><li>Develop interactive eLearning content using industry-standard tools and methodologies.</li><li>Collaborate with subject matter experts and instructional designers to align content with defined learning goals.</li><li>Create, edit, and integrate multimedia elements such as videos, graphics, audio, and animations to enhance engagement.</li><li>Design evaluations and quizzes to assess knowledge retention and course effectiveness.</li><li>Ensure compatibility of content across various devices and Learning Management Systems (LMS).</li><li>Perform thorough quality checks to ensure accuracy and functionality of training modules.</li><li>Stay current with trends and new tools in eLearning and instructional design.</li><li>Gather feedback from relevant stakeholders and incorporate improvements into training content.</li><li>Evaluate the impact of training programs and recommend enhancements based on performance data.</li></ul>Who Can Apply:<ul><li>Fresh graduates with a Bachelor&rsquo;s degree in HR, Education, Management, Organizational Psychology, or a related field.</li><li>Proficiency in Microsoft Office Suite is required.</li><li>Ideal for candidates looking to start their career in training and development.</li></ul>Job Details:<ul><li>Job Type: Full-time</li><li>Working Hours: 9:30 AM to 6:00 PM (Monday to Friday)</li><li>Work Environment: On-site</li><li>Salary: Market competitive</li><li>Perks: Paid annual leaves, opportunity for professional development</li></ul>Job Type: Full-timeWork Location: In person

Learning & Development Executive (Entry Level)

BYD Pakistan

<div>
 
 BYD Pakistan, Mega Motor Co, is looking for a "Training Manager" in their Customer First Department.
 
 
 
 
 
 
 Qualifications:
 
 
 
 Bachelor's degree in Engineering (Electrical, Mechanical, Automotive or equivalent)
 
 
 Certifications in Electric Vehicles (such as EV Certification, Safety Standards) are highly preferred.
 
 
 
 
 
 
 Experience:
 
 
 
 8+ years of relevant experience in the automotive industry
 
 
 
 
 
 
 Location:
 
 Karachi
 
 
 
 
 
 The incumbent will be responsible for designing and delivering comprehensive training programs on EV, PHEV, and ICE systems, including charging infrastructure, battery technology, and maintenance. This includes certifying internal and external personnel such as technicians, sales staff, and customer service representatives. They will also develop technical content such as manuals, training guides, and e-learning modules.
 
 
 
 
 
 The role involves organizing hands-on workshops and simulations to provide practical experience with EV components like motors, inverters, and BMS. Further responsibilities include the assessing of training needs, identify skill gaps, and ensuring alignment with business&rsquo; goals. Keeping training content current by tracking industry trends, new technologies, and regulations is essential.
 
 
 
 
 
 Strong technical knowledge of EV systems, diagnostics, and regulatory standards is required. The candidate must be skilled in delivering both classroom and practical training with excellent communication and instructional design abilities. Simplifying complex concepts for diverse audiences while ensuring compliance with safety and environmental standards is key to success in this role.
 
</div>

EV Training Manager - Customer First Department

Functions Global

Functions Global is a growing IT solutions company specializing in SEO, AI Agents, Web &amp; App Development, UI/UX Design, and Digital Marketing. We help businesses achieve measurable growth through technology-driven solutions.We are looking for a Client Relationship Manager to join our team and serve as the bridge between our clients and internal teams. This person will manage client communications, understand their needs, and ensure successful project outcomes.Key Responsibilities<ul><li>Communicate with new leads and existing clients professionally and promptly.</li><li>Understand client requirements and translate them into actionable tasks for our technical teams.</li><li>Negotiate proposals, contracts, and finalize deals with clients.</li><li>Build and maintain strong, long-term client relationships.</li><li>Ensure high client satisfaction by providing support and resolving issues.</li><li>Collaborate with the marketing and sales team to improve lead-to-client conversion.</li><li>Prepare reports on client interactions, feedback, and project progress.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communication, or related field.</li><li>Proven experience in client handling, business development, or sales (IT/Software industry preferred).</li><li>Excellent English communication skills (written &amp; verbal).</li><li>Strong negotiation and problem-solving skills.</li><li>Ability to manage multiple clients and prioritize tasks.</li><li>Familiarity with CRM tools is a plus.</li></ul>What We Offer<ul><li>Competitive salary &amp; performance-based incentives.</li><li>Opportunity to work with an innovative IT solutions company.</li><li>Growth-focused, collaborative, and friendly work environment.</li><li>Continuous learning and career development opportunities.</li></ul>Client Relationship Manager, Client Communication, Client Handling, Business Development, Sales ExecutiveJob Type: Full-timeExperience:<ul><li>Client Relationship : 5 years (Required)</li></ul>Work Location: In person

Client Relationship Manager

The Citizens Foundation (TCF)

DescriptionThe Citizens Foundation (TCF) is seeking a Program Associate to lead the training, implementation, and management of the Teacher Pathways Design (TPD) program. The role involves working closely with internal and external stakeholders to operationalize the scale up of Teacher Pathways Design and support with training and capacity development. The role includes coordinating the creation of tailored learning paths and digital content, ensuring smooth integration with the LMS, and providing support for on-ground teacher and principal training.Design and Operationalization of TPD<ul><li>Coordinate with different teams to design the operational framework for the scale up of Teacher Mastery Journey develop processes to be followed by different participants in the scale up phase</li><li>Coordinate with schools at the ground level to troubleshoot issues related to the LMS and its uptake</li><li>Provide technical support and guidance to teachers and principals, and area and regional level staff to improve LMS adoption and usage.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with various functions within TCF to ensure the successful design, development, and implementation of TPD strategies, both digital and on-ground.</li></ul>Content Design and Curation<ul><li>Coordinate with subject-specific teams and consultants to populate videos and assessments against the learning path</li><li>Partner with subject-specific teams to ensure content accuracy and relevance.</li><li>Work with visual design time to support with production and finalization of videos.</li></ul>Training &amp; Capacity Building<ul><li>Design training for different participants in the LMS Scaleup, ensuring they can effectively use the platform.</li><li>Support the delivery of in-person training sessions for teachers and principals, ensuring they are equipped with the necessary</li><li>Support in conducting ToT for teachers, principals, Area Education Managers and Regional Education Manager and ensure that training efficacy is ensured in a cascade model of training</li><li>Develop guidelines for narrative styles for recorded videos and tutorials</li><li>Lead and support development of pre-recorded videos and tutorials</li></ul>Additional Program Support<ul><li>Assist with any other tasks related to the TPD program, as needed, ensuring the efficient operation and scaling of the initiatives.</li></ul>Required Skills<ul><li>Proven experience in using a Content Management System (CMS) to upload, organize, and maintain learning or training content.</li><li>Exceptional ability to engage, collaborate, and build trust with diverse stakeholders, including teachers, principals, and team</li><li>Ability to maintain cross-functional relationships and engaging with region, area and school-level staff</li><li>Strong command over English, Urdu speaking, reading and</li><li>Demonstrated understanding and respect for diverse cultural and socio-economic backgrounds.</li><li>Proactive and resourceful in addressing operational challenges and resolving issues.</li><li>Adept at developing and following structured processes to ensure smooth program implementation.</li><li>Strong capacity to prioritize, multitask, and meet deadlines in a fast-paced environment.</li><li>Interest in exploring, managing, and troubleshooting educational technologies, including Learning Management Systems and other digital tools.</li></ul>EducationBachelor&rsquo;s degree required, in the areas of education, curriculum, computer sciences, training, psychology and/or social sciences.Experience3-4 years of experience with project management, digital content design, training design and execution in education.Job Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: In person

Program Associate, Teacher Pathways Design

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