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tier 1 helpdesk support

level 1 systems engineer

Van Ausdall & Farrar

<div>As a Level 1 Systems Engineer at VAF, a Managed Services Provider (MSP), you will deliver front-line technical support to a diverse portfolio of client environments as well as internal employees. You&rsquo;ll troubleshoot end-user and infrastructure issues, deploy standardized solutions, and collaborate closely with both internal teams and customer contacts&mdash;owning tickets from intake through resolution. This role requires strong communication, technical curiosity, and a commitment to delivering world-class client experiences. 
Benefits
At Van Ausdall &amp; Farrar, our people are our number one asset. Our employees are the driving force that allows us to be successful now, and in the future. Below is an overview of our comprehensive benefits:<ul><li>
Generous PTO</li><li>
7 paid holidays + 1 personal holiday of your choosing</li><li>
Weekly Employee Engagement Activities</li><li>
Paid volunteer time</li><li>
Monthly Fitness Reimbursement</li><li>
Tip Lead/Business Referral Program</li><li>
Medical, Dental &amp; Vision with corresponding Flexible Spending Account (FSA) and Health Savings Account (HSA)</li></ul> 
What You'll Do<ul><li>
Quickly responds to support needs via ticketing system.</li><li>
Consistently monitors service ticket screens for determining support responses.</li><li>
Responds quickly to all alerts generated by our monitoring platforms.</li><li>
Interacts with customers to provide real time support.</li><li>
Accurately notates all details and interactions within tickets, by following established Managed Services protocols.</li><li>
Follows up as necessary on outstanding tickets.</li><li>
Ensures that all tickets maintain appropriate ownership.</li><li>
Follows all proper ticket escalation procedures to ensure timely ticket resolution.</li><li>
Prioritizes tasks in a fast-paced environment.</li><li>
Utilizes available documentation, established guidelines, and troubleshooting skills to resolve all support needs.</li><li>
Remotely accesses systems to resolve support needs.</li><li>
Participates in a team-focused learning environment by creating knowledgebase content</li><li>
Partners with management to learn all existing VAF Managed Services platforms and systems.</li></ul> 
What You Have<ul><li>
A high level of motivation and a strong ability to build positive working relationships</li><li>
Clear and professional verbal and written communication skills</li><li>
The ability to actively listen and accurately interpret customer and team needs</li><li>
Strong diagnostic and troubleshooting skills</li><li>
Independent problem-solving capability with sound judgment</li><li>
A collaborative mindset &mdash; willing to seek guidance, share knowledge, and learn from fellow Managed Services team members</li></ul> 
What You'll Bring to the Role<ul><li>
High school diploma or equivalent</li><li>
1-2 years' experience in an IT Support/Help Desk role</li></ul> 
Technical Skills That Set You Apart
(Not all required, but strongly preferred)<ul><li>
Previous experience with Networking, Active Directory, Sophos, Microsoft Windows servers, Cisco, Fortinet, VMWare, HP, SAN, NAS, Virtualization, LAN, Servers, AutoTask, COVE, Datto, IT Glue, Scale</li><li>
Office365 setup and troubleshooting</li><li>
Net+ Certification</li><li>
A+ Certification</li><li>
Microsoft AB-900</li></ul> 
About VAF
Van Ausdall &amp; Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy &amp; Print Solutions, Internet/ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service &amp; making a positive impact on our community.
At Van Ausdall &amp; Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us to request reasonable accommodation to participate in the job application or interview process.
Ready to take your career to the next level? Apply today and join a team that&rsquo;s redefining technology solutions for the modern workplace.</div>

Level 1 Systems Engineer

Envelop Group

<div>Validated Custom Solutions (VCS), a part of the Envelop Group, delivers customized HVAC solutions through strategic partnerships with leading manufacturers. Our skilled team of engineers collaborates with architects, contractors, and facility teams to tailor each solution to the customer's unique specifications, budget, and goals. Operating across Indiana, Ohio, and Florida, we are committed to helping customers implement efficient, reliable HVAC systems that meet evolving technology needs.
The Support Engineer will be supporting our sales team from the time of inquiry to delivery, which requires validating HVAC equipment selection, pricing, submittals, and providing technical product knowledge.
What you'll do:<ul><li>
Collaborate with sales engineers to understand customer requirements, assess HVAC equipment needs, and determine system requirements.</li><li>
Design HVAC systems and integrate VCS product offerings/selections into the project documents.</li><li>
Prepare, finalize, and review preliminary and/or final proposal complete. Prepare equipment submittals and validate equipment selection.</li><li>
Assist sales engineer in determining proposal price, selling strategy, and developing project fulfillment schedule with project team.
</li><li>Prepare submittal data and provide all necessary revisions for an approved submittal package.</li><li>
Review manufacturer acknowledgements for accuracy and correct orders as required.</li><li>
Complete orders and track progress while continually updating status to customer and sales engineers.</li><li>
Maintain accurate records including contract closeout, warranty execution, and manufacturer product updates and improvements.</li><li>
Help facilitate turnover from sales to service team.</li><li>
Provide high level application-based technical product training for our offices. This will be used to optimize our current training programs.
</li><li>Perform other duties as assigned.</li></ul>
Required skills, knowledge, and experience:<ul><li>
Bachelor's degree in engineering or equivalent training and experience in a similar field.</li><li>
2+ years of related work experience, preferably in HVAC equipment, controls or similar field.</li><li>
Moderate technical knowledge of HVAC systems and the manufacturers that serve the market.</li><li>
Understanding of the concepts of HVAC controls in new construction, renovation/retrofit project types, components, and systems with the ability to program and commission pre and post installation.</li><li>
Demonstrated ability to comprehend, discuss, and apply new concepts in the HVAC industry.</li><li>
Education and experience within the construction and engineering industry, with specific experience dealing with construction drawings, specifications, construction schedules and processes is preferred.</li><li>
Strong communication, interpersonal and presentation skills.</li><li>
Must be highly organized and possess the ability to work in a high paced environment with the ability to prioritize tasks to meet the schedules.</li><li>
Demonstrated ability to operate independently and autonomously and take ownership of all tasks.</li></ul>
Physical Demands:<ul><li>
Work is performed primarily in an office environment and requires the ability to operate standard office equipment and keyboards.</li><li>
Travel to customer job sites may be required, which could include outdoor work and/or work in mechanical/equipment rooms. During site visits, the employee may be exposed to variable weather conditions, moving mechanical parts, heights, and other variable environmental conditions.</li><li>
Must be able to maintain a professional appearance.</li><li>
May be required to satisfy requirements imposed by specific projects, customers, or company.</li><li>
Must be able to use hand tools, laptop, email, smartphone, and tablet.</li></ul> 
Qualified applicants must be legally authorized for employment in the United States without the need for employer-based sponsorship currently or in the future. 
#VCSIN</div>

HVAC Systems Design Engineer

Comfort Inn & Suites North at the Pyramids by Choice Hotels

Job Summary We are seeking a dynamic and skilled Hotel Maintenance Engineer to ensure the seamless operation and upkeep of our hotel facilities. In this vital role, you will be responsible for maintaining the physical infrastructure, troubleshooting mechanical and electrical issues, and ensuring all systems operate efficiently to provide guests with a safe, comfortable, and enjoyable stay. Your expertise in industrial maintenance, HVAC systems, hydraulics, electrical work, and technical service will be instrumental in supporting our commitment to excellence. This position offers an exciting opportunity to apply your technical skills within a vibrant hospitality environment, contributing directly to guest satisfaction and operational success.Responsibilities<ul><li>Perform routine inspections and preventive maintenance on building systems including HVAC, electrical, plumbing, and mechanical equipment to ensure optimal performance.</li><li>Troubleshoot and repair diverse issues involving hydraulics, electrical circuits (including high voltage and low voltage systems), and mechanical components using schematics and precision measuring instruments.</li><li>Operate various tools and machinery such as scissor lifts, welding equipment (including &lt;LOCATION&gt; welding), and industrial mechanics tools to execute repairs effectively.</li><li>Manage maintenance requests through the Computerized Maintenance Management System (CMMS), documenting work orders, parts usage, and service histories accurately.</li><li>Conduct field service activities across the manufacturing facility or hotel premises, ensuring compliance with safety standards and industry regulations.</li><li>Collaborate with technical sales teams when necessary to recommend upgrades or new systems that enhance operational efficiency.</li><li>Maintain detailed records of maintenance activities, safety inspections, and system updates while adhering to schematics and technical manuals.</li><li>Support emergency repairs promptly to minimize downtime and ensure guest safety at all times.</li><li>Assist in training team members on safety procedures, equipment operation, and basic troubleshooting techniques.</li></ul>Experience<ul><li>Proven industrial mechanic experience with a strong background in manufacturing facilities or similar environments.</li><li>Extensive electrical experience including working with high voltage (&lt;PERSON&gt;) and low voltage systems; familiar with ammeters, ohmmeters, and other diagnostic tools.</li><li>Knowledge of HVAC/R systems with the ability to troubleshoot heating, ventilation, air conditioning, refrigeration units, and related controls.</li><li>Skilled in welding techniques (including &lt;LOCATION&gt; welding) along with the use of precision measuring instruments for quality assurance.</li><li>Experience working with programmable logic controllers (PLCs), schematics interpretation, hydraulic systems, and CMMS platforms.</li><li>Demonstrated ability to perform analysis skills for troubleshooting complex mechanical or electrical issues efficiently.</li><li>Field service experience in manufacturing or industrial settings is highly desirable.</li><li>Strong customer service orientation combined with excellent communication skills in English; military background is a plus for discipline-driven environments. Join our team as a Hotel Maintenance Engineer where your technical expertise will directly impact guest satisfaction by maintaining a safe, efficient environment!</li></ul>Job Types: Full-time, Part-time, TemporaryBenefits:<ul><li>Employee discount</li><li>Professional development assistance</li></ul>Work Location: In person

Hotel Maintenance Engineer

dormakaba

<div>Position Overview 
dormakaba is seeking an Advanced System Technician II based remotely in Hawaii. The Advanced System Technician II is responsible for supporting and handling Customer Service Escalations (level 2). The Level 2 System Technician will also be required to support the critical functional groups of dormakaba which are Engineering, Technical Support (Level 1 Domestic and International) and Sales (Domestic and International). 
HIRING SALARY RANGE: Base Salary $60,000 - $85,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Please visit our career site for more information on benefits.
What you will do 
 
 
<ul><li>Deliver advanced technical support by troubleshooting software, network, and hardware issues to accurately identify and resolve problems
</li><li>Provide advanced technical support to Level 1 technicians and installers and coach both as needed
</li><li>Act as the interface between customers and 3rd party integrated product suppliers on hardware and software issues
</li><li>Interface with customers on product functions and requirements, data analysis, yields, and defect reporting
</li></ul>What we require 
 
 
<ul><li>College degree or equivalent industry experience in information technology or another relevant field
</li><li>Experience in Windows Operating Systems, Microsoft Office Suite, VPN, Visio, and Windows networks using TCP/IP
</li><li>Relevant experience in system level testing, servers, and software application testing
</li><li>Solid troubleshooting and problem-solving ability
</li><li>2+ years of experience in technical network support and troubleshooting
</li><li>Proficiency in SQL for data querying and analysis
</li></ul>What we prefer 
 
 
<ul><li>Demonstrated ability to act as a decision maker, capable of evaluating situations and taking ownership of resolutions independently
</li><li>Strong critical thinking skills with the ability to analyze complex technical problems and develop effective solutions
</li><li>Experience working in cross-functional environments, collaborating with engineering, sales, and support teams
</li>Familiarity with access control, physical security systems, or dormakaba product lines 
<li>
</li></ul>What we offer 
 
 
<ul><li>Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
</li><li>Your health is our priority, we offer Medical Wellness Programs to aid in your well-being
</li><li>Vacation and Personal Time Off
</li><li>We support your growing family; we provide Parental Leave for Moms and Dads!
</li><li>Wisely plan for your future with our 401k Matching plan beginning on Day One
</li><li>Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba
</li><li>Supporting your career development with our Tuition Reimbursement Program
</li><li>Robust culture supporting internal advancement with our Learn and Grow Program
</li><li>24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
</li><li>Employee Assistance Programs
</li><li>Voluntary Legal Insurance
</li><li>Unlimited Referral Reward Bonuses
</li>Corporate Discounts for shopping, travel and more! 
<li>
</li></ul>Who we are 
 
 
We are at the heart of every place that matters. From automatic doors to cloud-based access management &ndash; as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.
Work in a place where you matter &ndash; apply now!
#LI-IG1 #LI-Remote</div>

Advanced System Technician II - Hawaii

Guidon Design

<div><div><div>Company Overview: 
Guidon Design is a Service-Disabled Veteran-Owned Small Business. We are a leader in sustainable Architecture+Engineering. As multidisciplinary designers, we collaborate to develop creative, cost-effective, and sustainable solutions that help meet our clients&rsquo; goals. Our services include Architecture, Interior Design, Sustainability Consulting &amp; Designing, Civil Engineering, Structural Engineering, Mechanical Engineering, Electrical Engineering, and Plumbing Design. Project types include healthcare, government, housing, federal and education facilities. We elevate our communities through the design and development of our projects. Our reputation for design excellence is created by our ability to solve complex challenges with clear solutions, while being responsive to how the space will impact people and their communities. We exist to improve lives and empower people! 
Throughout your time with Guidon, you will be provided with the opportunity for hands-on experience in your area of study. In our dynamic,</div>
<div>energetic, and fast-paced office environment, you will work right alongside our company leaders to gain valuable knowledge on complex, meaningful, and impactful projects. 
 
Job Purpose: 
The Senior Electrical Engineer leads the design and coordination of electrical systems for healthcare, higher education, federal, government, and mixed-use facilities. This includes power distribution, lighting and lighting controls, fire alarm, and low-voltage infrastructure. The role supports all project phases from concept through construction and requires strong collaboration with other engineering and architectural disciplines. 
 
Qualifications:</div>
<ul><li>Bachelor&rsquo;s Degree or Master's Degree in Electrical Engineering from an accredited institution (Master's degree preferred).</li>
<li>8+ years of electrical engineering experience, ideally within professional services firms.</li>
<li>Professional Engineering license or ability to obtain within 1&ndash;2 years.</li>
<li>Experience in healthcare, government, education, or institutional projects is a plus.</li>
<li>Proficiency in preparing detailed construction documentation and using Revit smart schedules</li>
<li>Experience with Veteran Affairs (VA) projects is a plus</li>
</ul>
<div></div><div>Skills/Qualities:</div>
<ul><li>Ability to work autonomously through project completion with minimal oversight</li>
<li>Proficient in Revit with strong experience using Design Master Electrical</li>
<li>Ability to use Design Master Electrical (preferred) or SKM PowerTools (ideal)</li>
<li>Strong understanding of NEC, NFPA 70, NFPA 72, and state building codes</li>
<li>Experience designing:
<ul><li>Normal and emergency power distribution</li>
<li>Switchboards, panelboards, feeders, transformers, grounding</li>
<li>Lighting systems and lighting controls</li>
<li>Fire alarm system layout and risers</li>
<li>Low-voltage pathways (IT, telecom, security, AV)</li>
</ul></li><li>Ability to perform voltage drop, load, and fault current calculations</li>
<li>Knowledge of solar applications and renewable energy systems.</li>
<li>Experience coordinating with utility companies</li>
<li>Strong communication and technical writing skills</li>
<li>Ability to manage multiple projects with minimal supervision</li>
<li>Healthcare, higher education, or federal design experience preferred</li>
</ul>
 
Responsibilities:
<ul><li>Lead electrical system design for power, lighting, fire alarm, and low-voltage infrastructure</li>
<li>Develop load calculations, panel schedules, one-line diagrams, and equipment layouts using Revit and Design Master</li>
<li>Perform voltage drop, fault current, and load calculations using Design Master or SKM</li>
<li>Coordinate utility service requirements, transformer sizing, and metering needs</li>
<li>Prepare system narratives, Basis of Design documents, and specifications</li>
<li>Collaborate with mechanical, architectural, structural, plumbing, and low-voltage teams</li>
<li>Participate in client meetings, design reviews, and coordination sessions</li>
<li>Support project managers with scope, schedules, and client communication</li>
<li>Perform QA/QC on drawings, models, and calculations</li>
<li>Conduct field visits for construction administration, including RFIs, submittals, and punch lists</li>
<li>Mentor and support junior engineering staff</li>
</ul>
<div></div><div>Software Knowledge:</div>
<ul><li>Revit (5+ years)</li>
<li>Design Master Electrical or SKM PowerTools (required)</li>
<li>Basic AutoCAD</li>
<li>Microsoft Office Suite and Bluebeam</li>
</ul>
<div></div><div>Evaluation Metrics: 
Guidon has established four Core Behaviors that all Team Members are expected to uphold. These expectations are clearly define and encompass the following areas:</div>
</div><ul><li>Wash the Dishes
<ul><li>Do the small stuff. This mantra has guided our behaviors since our inception when literal dishes were the responsibility of everyone in the office. Helping one another permeates all areas of our culture.</li>
</ul></li><li>Follow-Up on Commitments
<ul><li>Do what you say. Keeping our word is not only important externally, but internally as well. Commitments are made to ourselves, each other, and our clients. Whether it be in professional development goals, annual firm updates, or project kick-off meetings, following through is all about maintaining a culture of accountability.</li>
</ul></li><li>Solve Problems Proactively
<ul><li>Come with solutions. Identifying a problem is crucial but engaging the problem with potential solutions is even better. We tackle issues head on and take ownership &ndash; leading the charge toward a resolution.</li>
</ul></li><li>Lead Through Listening
<ul><li>Listen first, talk second. This is a guiding principle in how we interact with each other and our clients. It prioritizes empathy and assumes nothing.</li>
</ul></li></ul><div> 
Professional Development, Technical Education &amp; Training:</div>
<ul><li>Establish annual education and training plans and goals for self.</li>
<li>Meet or exceed professional standards of work.</li>
<li>Actively pursue personal continuing education.</li></ul></div><div></div>

Electrical Engineer

Republic Services

<div>POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel and non-diesel equipment and trucks including, but not limited to, chassis components, vehicle refuse bodies and control systems, hydraulic electrical, air brake systems, general engine work, HVAC components, suspension, drive train and steering systems. The Maintenance Technician B may also perform basic tire work, such as replacement, tire rotation, and tread depth checks. Enjoy the benefits of working on a single fleet with state-of-the-art equipment, supporting our drivers as they run their routes and servicing some of the most technically advanced vehicles on the road.<ul><li>
Tackle a new challenge every day;</li><li>
Maintain and repair highly intricate and powerful machinery;</li><li>
Receive training on new technologies and equipment</li><li>
Work a regular shift in a stable industry</li><li>
Be recognized for exceptional performance</li><li>
Serve your community and your customers</li><li>
Follow strong career paths for professional growth</li><li>
Enjoy competitive wages and benefits</li><li>
Join us and help make a positive impact on your community, your environment and your world</li></ul> 
PRINCIPAL RESPONSIBILITIES:<ul><li>
Maintains a working knowledge of, and moderate skill proficiency in, the following vehicle components and systems, with the ability to perform preventative and repair maintenance functions, both on-site and on the road.</li><li>
Chassis component repair and maintenance.</li><li>
Refuse bodies, including control, hydraulic and electrical systems; and air and hydraulic braking systems.</li><li>
Engine repair and maintenance.</li><li>
Suspension, drivetrain and steering systems.</li><li>
Heating and air conditioning.</li><li>
Performs line maintenance welding and fabrication.</li><li>
Safely provides road service when necessary to ensure that the Company&rsquo;s equipment is returned to operation in a safe and efficient manner.</li><li>
Identifies the source of the malfunctions using a variety of electronic tools.</li><li>
Completes applicable Company training programs.</li><li>
Performs other job-related duties as assigned or apparent.</li><li>
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company..</li></ul> 
QUALIFICATIONS:<ul><li>
Basic understanding of work order labor time standards.</li><li>
Prior experience with, or knowledge of, maintenance work to be performed on Classes 1-5 light/medium duty and heavy-duty Class 7-8 trucks, aircraft, or ships.</li><li>
Automotive Service Excellence (ASE) Certifications (T1-T8) are a plus but not required.</li><li>
Commercial Driver&rsquo;s License is a plus but not required.</li><li>
Valid Driver&rsquo;s License.</li></ul> 
MINIMUM REQUIREMENTS:<ul><li>
Minimum of 1 year of experience in a technician position demonstrating knowledge of both gasoline and diesel powered equipment diagnosis and repair or will be graduating from an accredited automotive college or technical school within the next 3 months.</li><li>
Ability to perform basic inspections with limited supervision in some (not all required) of the following heavy truck, or automotive systems: suspensions &amp; steering; general engine, transmissions, brakes, electrical, hydraulics, drive train, diesel emissions.</li></ul>
Rewarding Compensation and Benefits<div>
Eligible employees can elect to participate in: 
<ul><li>Comprehensive medical benefits coverage, dental plans and vision coverage.</li><li>Health care and dependent care spending accounts.</li><li>Short- and long-term disability.</li><li>Life insurance and accidental death &amp; dismemberment insurance.</li><li>Employee and Family Assistance Program (EAP).</li><li>Employee discount programs.</li><li>Retirement plan with a generous company match.</li><li>Employee Stock Purchase Plan (ESPP).</li></ul></div><ul><li>Paid Time Off (PTO)</li><li>Benefits: https://jobs.republicservices.com/us/en/about-us/benefits</li></ul>
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. 
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic&rsquo;s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:<ul><li>
Safe: We protect the livelihoods of our colleagues and communities.</li><li>
Committed to Serve: We go above and beyond to exceed our customers&rsquo; expectations.</li><li>
Environmentally Responsible: We take action to improve our environment.</li><li>
Driven: We deliver results in the right way.</li><li>
Human-Centered: We respect the dignity and unique potential of every person.</li></ul>
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services&rsquo; strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers&rsquo; multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers&rsquo; specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 
SUSTAINABILITY INNOVATION
Republic&rsquo;s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation&rsquo;s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
RECENT RECOGNITION<ul><li>
Barron&rsquo;s 100 Most Sustainable Companies</li><li>
CDP Discloser</li><li>
Dow Jones Sustainability Indices</li><li>
Ethisphere&rsquo;s World&rsquo;s Most Ethical Companies</li><li>
Fortune World&rsquo;s Most Admired Companies</li><li>
Great Place to Work</li><li>
Sustainability Yearbook S&amp;P Global</li></ul></div>

Maintenance (Diesel) Technician - B

Infoorigin Inc

<ul><li>Job Title: Medicaid Enrollment Specialist (Onsite)</li><li>Duration : long-term contract</li><li>Location : Indianapolis, IN</li><li>Interview : In person only</li></ul>Summary: Responsible for enrolling IV-E eligible children in Medicaid within the Medicaid Enrollment Unit. Processes enrollment forms, updates case management systems, reports placement changes, and ensures accurate Medicaid coverage for wards.Key Responsibilities:<ul><li>Review daily Medicaid Enrollment Reports for all 92 counties and assign correct Medicaid categories.</li><li>Complete enrollment updates in IEDSS and MaGIK systems.</li><li>Submit transmittal forms and report placement changes to DFR.</li><li>Request Medicaid cards for eligible wards.</li><li>Ensure proper coding (ward status, authorized representative, correct Medicaid category, and coverage timeframe).</li></ul>Required Qualifications:<ul><li>High School Diploma</li><li>1+ year experience in Medicaid enrollment or beneficiary services</li><li>1+ year experience handling HIPAA/confidential information</li><li>Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel</li><li>Ability to multitask, prioritize, meet deadlines, adapt to change, and maintain confidentiality</li></ul>Preferred Qualifications:<ul><li>Knowledge of Federal IV-E Foster Care, Adoption, and Medicaid programs</li><li>1+ year experience with IEDSS</li><li>Working knowledge of MaGIK and KidTraks</li></ul>Job Type: ContractPay: $20.00 - $22.00 per hourWork Location: In person

Medicaid Enrollment Specialist

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