legal database & grants administrator Jobs in Baltimore United States

legal database & grants administrator

lottery sales training manager (administrator ii) Jobs in Baltimore United States

lottery sales training manager (administrator ii)

lottery sales training manager administrator ii

State of Maryland

<div><h2 class="jobSectionHeader"><b>Introduction</b></h2>
<div>The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state&rsquo;s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran&rsquo;s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year.
</div><h2 class="jobSectionHeader"><b>GRADE</b></h2>
<div>17
</div><h2 class="jobSectionHeader"><b>LOCATION OF POSITION</b></h2>
<div>Montgomery Park Business Center
<div>1800 Washington Boulevard, Ste. 330</div>
<div>Baltimore, Maryland 21230</div>
</div><h2 class="jobSectionHeader"><b>POSITION DUTIES</b></h2>
<div>The Sales Training Manager position provides guidance and support across all Lottery sales regions to develop a training curriculum which may include, but is not limited to: improving sales and customer service skills; more effective time and territory management; merchandising concepts; sales force automation (Gem Intelligence &amp; Gem Office); and other management objectives.<br>
<div></div>
<div></div>
<p></p><br>
<div><ul><li>Develops sales training curriculum to meet the various needs of the Sales Department.</li>
<li>Researches appropriate training topics ranging from soft skills (i.e. customer service, time management, sales presentations) to Lottery-specific technical skills (i.e. territory management, instant ticket inventory management, merchandising concepts and sales force automation (Gem Intelligence &amp; Office).</li>
<li>Conducts both group and individual training sessions as required.</li>
<li>Identifies remedial training topics for inclusion in monthly Sales Department staff meetings.</li>
<li>Produces material for Monthly Retailer Preview Video sent to MD Lottery retailers.</li>
<li>Includes slide development, video production and dissemination to retailer base.</li>
<li>Manages Monthly MLGCA Sales meeting.</li>
<li>Consults with MLGCA Departments relevant to the Monthly Sales Meeting to obtain information to be presented. Consolidates information into a presentation, manages and edits content.</li>
<li>Assists with production for both virtual and in person meetings.</li>
</ul>
</div></div><p></p><h2 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS</b></h2>
<p></p><div>Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
<div>Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Five years of administrative staff or professional work.</div>
<div>Notes:</div><div><br>
</div><div>1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.</div>
<div>2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.</div>
<div>3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.</div>
<div>4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
<p></p>
</div></div><p></p><h2 class="jobSectionHeader"><b>DESIRED OR PREFERRED QUALIFICATIONS</b></h2>
<p></p><div>Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
<div>1. Experience in directly creating a training program for sales staff.</div>
<div>2. Experience with multi-tasking projects that have similar deadlines.</div>
<div>3. Experience using different forms of media to train staff.</div>
</div><h2 class="jobSectionHeader"><b>LICENSES, REGISTRATIONS AND CERTIFICATIONS</b></h2>
<div>Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
</div><h2 class="jobSectionHeader"><b>SELECTION PROCESS</b></h2>
<div><p>Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.</p>
</div><h2 class="jobSectionHeader"><b>EXAMINATION PROCESS</b></h2>
<div><p>The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.</p>
</div><h2 class="jobSectionHeader"><b>BENEFITS</b></h2>
<div><p><b>STATE OF MARYLAND BENEFITS</b></p>
</div><h2 class="jobSectionHeader"><b>FURTHER INSTRUCTIONS</b></h2>
<div><div>Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment.</div><div><br>
</div><div>Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.</div><div><br>
</div><div>We will not consider information submitted after this date. Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement.</div><div><br>
</div><div>The online application process is strongly advised.</div><div><br>
</div><div>If the online process is not available to you, you may complete and submit a paper application or direct any questions to:</div><div><br>
</div><div><b>Maryland Lottery Human Resources</b></div>
<div><b>1800 Washington Blvd., Ste. 330</b></div>
<div><b>Baltimore, MD 21230</b></div>
<div><b>jada.newman1@maryland.gov</b></div><div><br>
</div><div>TTY Users: call via Maryland Relay As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply.</div><div><br>
</div><div>We Thank our Veterans for their service to our country.</div></div></div>

LOTTERY SALES TRAINING MANAGER (ADMINISTRATOR II)

Johns Hopkins University

<div><p>We are seeking a casual<b> </b><b><i>Sr. Program Officer II </i></b>who will support Global Health in Infectious Diseases (CCGHE-ID) programs and grants, including direct supervision of CCGHE-ID staff, grant development and fundraising, management of research projects, and participation in weekly research meetings. CCGHE-ID spans hospital and community-based access to care programs serving uninsured and underinsured patient populations. This position is responsible for assisting the CCGHE-ID Director in planning, developing, funding, implementing, managing, evaluating, and negotiating the operations, programs, and collaborations of the center to ensure alignment with and realization of strategic vision and goals. This role provides oversight and management for programs and activities of the center, encompassing administrative programs and patient care, ensuring that they maintain their quality and reputation.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><p></p><ul><li>
Manage operations, goals, and priorities, provide high-level oversight of programs, and review operations, eligibility, and application requirements.</li><li>
Provide direction for policies, procedures, special initiatives, internal and external training, and data management practices to ensure consistency across primary care sites and alignment with JHHS policy.</li><li>
Identify and manage program and project parameters and milestones, assuring adherence to policy, prescribed timelines, and budgets; evaluate outcomes and adjust activities as needed to meet goals and objectives.</li><li>
Collaborate across stakeholders and inform steering committees and community advisory boards to ensure clear communication and intended outcomes.</li><li>
Represent the center via contacts with local government, hospital, and community providers, and other non-governmental organizations.</li><li>
Collaborate closely with clinical faculty experts and partner institutions to design, develop, and direct timely and relevant programs and services.</li><li>
Oversee design, production, and maintenance of the center's strategic communications for patients, community members, and stakeholders. Recommend enhancements and contribute creatively.</li><li>
Research and identify development opportunities, support engagement with potential funders, draft and submit leave-behinds, presentations, and grants, and assist the Director in strategizing and maintaining productive relationships with funding partners.</li><li>
Craft position descriptions and scope of work plan for program and administrative staff, independent contractors, and vendors. Interview candidates; hire/evaluate project staff and vendors. Identify appropriate vendors as needed; negotiate contracts; supervise execution of contracts.</li><li>
Supervise staff members. Evaluate and oversee consultants, contractors, and/or assigned partner staff. (Subordinate supervisors and direct, non-supervisory employees.)</li><li>
Plan and execute communications initiatives to promote the center's work and build new relationships to expand the reach and impact of services and educational campaigns.</li><li>
Plan the center's participation in special events critical to the mission, such as conferences, area commissions, and hospital workgroups.</li><li>
Collaborate with JH legal to maintain current MOUs with community clinic partners; serve as point person for required collaboration and processes for new MOUs with new partners and expanding the network.</li><li>
Manage grant and community engagement opportunities to complement established access to care programs. Recommend implementation strategies.</li><li>
Develop effective project communications for funders, such as one-pagers, presentations, and other written materials.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Master's Degree in a related field.</li><li>
Six years of related program management experience in public health or medicine.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<p></p>
<p></p><p>Classified Title: Sr. Program Officer II<br>
Job Posting Title (Working Title): Sr. Program Officer II (Department of Medicine- Infectious Diseases)<br>
Role/Level/Range: ACRP/04/MG<br>
Starting Salary Range: $44.82 - $78.41 HRLY ($60.75 targeted; Commensurate w/exp.)<br>
Employee group: Casual / On Call<br>
Schedule: Mon-Friday<br>
FLSA Status: Exempt<br>
Location: Remote<br>
Department name: SOM DOM Infectious Disease<br>
Personnel area: School of Medicine</p><br>
<p></p>
<p></p><div><div><p><i>Total Rewards</i><br>
The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.</p>
<p><i>Education and Experience Equivalency</i><br>
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.</p>
<p><i>Applicants Completing Studies</i><br>
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.</p>
<p><i>Background Checks</i><br>
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.</p>
<p><i>Diversity and Inclusion</i><br>
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.</p>
<p><i>Equal Opportunity Employer</i><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p>
<p><i>EEO is the Law</i><br>
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</p>
<p><i>Accommodation Information</i><br>
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.</p>
<p><i>Vaccine Requirements</i><br>
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.</p>
<p><i>The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.</i><br>
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.</p></div></div></div>

Sr. Program Officer II (Department of Medicine- Infectious Diseases)

<div><h2 class="jobSectionHeader"><b>Introduction</b></h2>
<p></p><div><p>If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!</p>
<p>
The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.</p>
</div><h2 class="jobSectionHeader"><b>GRADE</b></h2>
<div>15
</div><h2 class="jobSectionHeader"><b>LOCATION OF POSITION</b></h2>
<div>Clarence Mitchell Courthouse
<div>100 North Charles Street</div>
<div>Suite 508</div>
<div>Baltimore, MD 21202</div>
</div><h2 class="jobSectionHeader"><b>POSITION DUTIES</b></h2>
<div>Administrative Officer III Supervisor is administrative work requiring regular use of independent judgment and analysis in applying and interpreting complex administrative plans or policies. Employees in this classification are assigned administrative responsibilities involving the analysis of operational programs or procedures with recommendations for improvements. Employees in this classification supervise professional and/or support staff.<div><br>
</div><div><div><ul><li>Approves leave and time-sheet entries in WorkDay;</li>
<li>Performs PEPs on subordinate staff;</li>
<li>Monitors staff attendance;</li>
<li>Counsels staff on job performance and the Policies and Procedures;</li>
<li>Conducts staff meetings to disseminate information and discuss procedures;</li>
<li>Assists, in subordinate Case Agent's absence, with the supervision of the caseload;</li>
<li>Assists in Case Management Manager's absence, with the daily tasks and functions;</li>
<li>Assigns Court appearances for subordinate staff, as required by the District and Circuit Courts;</li>
<li>Monitors and reviews Agents' Case file and presentations assigned to the Court Unit;</li>
<li>Reviews paperwork filed with the Courts by the Court Unit;</li>
<li>Approves Supervision Agreements and Classification/Risk Assessments;</li>
<li>Approves Classification overrides;</li>
<li>Assigns caseload for supervision to subordinate staff;</li>
<li>Reviews Case Agents' court compliance report;</li>
<li>Conducts appropriate trainings; Coordinates with Intake to provide seamless supervision;</li>
<li>Participates in the development of the PRSP's policies and procedures with management;</li>
<li>Works collaboratively to connect his or her subordinate staff with the other staff within PRSP to ensure organization goals are achieved;</li>
<li>Supervise and Organize Lab process: to include monitoring inventory of reagents and other lab supplies, monitoring proper collection process and storage supplies, maintaining report results, providing oversight to all subordinates who have been trained regarding the collection and recording process;</li>
<li>Recommendations to the Manager to include: Changes in Policies and Procedures that would enhance operations, Level I/Level II reprimands and participating in training developments;</li>
<li>Provision of Reports to include: Ensuring that the daily (and other) statistical reports are submitted by the staff to the Manager, Ensuring subordinate case numbers are correct, Creating and maintaining reports, as required;</li>
<li>As well as satisfying Other Duties to include: Assisting with the operation of the Case Management Section (as needed, or as directed), appearing in Court (as required), supervising and individual case load (as required), and performing other duties (as required).</li>
</ul></div></div></div><h2 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS</b></h2>
<div><p>Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
</p><p>Experience: Three years of administrative staff or professional work.
</p><p>Notes:
</p><p>1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.
</p><p>2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.
</p><p>3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.
</p></div><h2 class="jobSectionHeader"><b>DESIRED OR PREFERRED QUALIFICATIONS</b></h2>
<p></p><div><ul><li>Experience auditing case notes and case books.
</li><li>Experience reviewing court files, reports and documents for supervision compliance.</li></ul>
<ul><li>Experience supervising individual and/or leading a team in projects.
</li></ul><p></p>
</div><h2 class="jobSectionHeader"><b>LICENSES, REGISTRATIONS AND CERTIFICATIONS</b></h2>
<div>Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator&rsquo;s license valid in the State of Maryland.
</div><h2 class="jobSectionHeader"><b>EXAMINATION PROCESS</b></h2>
<div><p>The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.</p>
</div><h2 class="jobSectionHeader"><b>BENEFITS</b></h2>
<div><p><b>STATE OF MARYLAND BENEFITS</b></p>
</div><h2 class="jobSectionHeader"><b>FURTHER INSTRUCTIONS</b></h2>
<div><p>Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to the HR Analyst. Paper application materials must be received in our office <b>by the closing date for the recruitment</b>.<br>
<br>
If you are submitting additional information, the preferred method is to upload it with your application. <b>All uploaded additional information must be received by the closing date and time</b>. If you are unable to upload, please email the requested information to the HR Analyst. Only additional materials that are requested will be accepted for this recruitment.<br>
<br>
For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division, HR Analyst for this recruitment:</p>
<div>
<div></div>Linda Franklin-Barber</div>
<div>lindag.franklin@maryland.gov</div>
<div>Phone: 443-691-6628</div>
<div>
<p>If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov &lt;Application.Help@maryland.gov&gt; or 410-767-4850.<br>
<br>
We thank our Veterans for their service to our country.<br>
<br>
People with disabilities and bilingual candidates are encouraged to apply.<br>
<br>
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.</p></div></div></div>

ADMINISTRATIVE OFFICER III SUPERVISOR (Circuit Court Administrative Officer III-Supervisor)

KETTLER

<div>Overview:
<div>
KETTLER currently has an opening for a Leasing Consultant at Monte Verde, an apartment community located in Baltimore, MD.</div><div></div><div><br>
The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.</div>
Responsibilities:
<ul><li>Greeting prospective residents and providing them with property tours.</li><li>
Performing proper outreach marketing.</li><li>
Help create engaging social media initiatives to connect residents, and manage posts.</li><li>
Daily follow up on all prospects to make sure all questions are answered and a &ldquo;high touch&rdquo; approach adhered to.</li><li>
Assisting with resident retention.</li><li>
Support efforts to partner with nearby businesses, events, and other local organizations.</li><li>
Walking the marketing path daily.</li><li>
Providing excellent customer service to residents and prospects.</li><li>
Processing lease applications and qualifying residents.</li><li>
Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.</li><li>
Play a key role in resolving resident concerns and issues.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>At least 1 year of customer service, sales or office experience is required, preferably in residential property management.</li><li>
High School Diploma, GED, or equivalent; some college preferred.</li><li>
Customer service, sales, and goal-oriented mindset.</li><li>
Must be able to work on weekends and holidays.</li><li>
Computer proficiency and knowledge of the Microsoft Office Suite</li><li>
Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.</li><li>
Familiarity with social media platforms, as well as best practices for businesses.</li></ul></div>

Leasing Consultant

Modus Closing

<div><div><p>At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we&rsquo;re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.</p></div><p>
As a Customer Success Specialist, AKA Agent Experience Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to managing the office, understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.</p>
<p><b><i>
Please note: this role is 100% in-office based in Annapolis, MD.</i></b></p>
<p><b>
At Compass You Will:</b></p>
<ul>
<li>Be present in the office with a service-minded attitude as you field questions and resolve issues big and small via phone calls, emails, and in-person meetings</li>
<li>Provide basic marketing support by answering questions, creating collateral from templates such as listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests</li>
<li>Answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc.</li>
<li>Serve as the face of Compass by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues</li>
<li>Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications</li>
<li>Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions</li>
<li>Partner with the National Onboarding team on strategy and logistics for welcoming new customers to Compass</li>
<li>Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent</li>
<li>Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&amp;A activity</li>
<li>Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change</li>
</ul>
<p><b>What We're Looking For:</b></p>
<ul>
<li>2-3 years of experience in customer service, hospitality, or operations</li>
<li>Previous experience in real estate a plus</li>
<li>Passion for supporting and serving agents trying to grow their businesses</li>
<li>The ability to establish credibility with key agent decision-makers and influencers</li>
<li>Great listening skills, connects well with others, and is empathetic of the customer&rsquo;s pain points</li>
<li>A passion for creating community within a space; you encourage in-office interaction, bonding and engagement</li>
<li>Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly</li>
<li>Skilled communicator with great interpersonal skills, ability to build and manage relationships</li>
<li>Meticulous attention to detail, highly organized</li>
<li>Strong creative writing skills and eye for design</li>
<li>Ability to work autonomously and possesses a strong bias towards action</li>
<li>Ability to work in the office during standard operating hours</li>
<li>Ability to lift up to 25 lbs</li></ul><br>
<p></p>
<p><b>
Compensation:</b></p>
<p>
The base pay range for this position is $27 - $31 hourly; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.</p><div><div>
<p><b>
Perks that You Need to Know About:</b></p>
<p>
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.</p></div><br>
<div></div>
<div><b>Do your best work, be your authentic self.</b></div>
<div>At Compass, we believe that everyone deserves to find their place in the world &mdash; a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to <div>diversity, equity, inclusion,</div> growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.</div></div></div><div></div>

Customer Success Specialist (Annapolis Office)

Catholic Charities of Baltimore

<p></p><div><p><b>Salary: $75,000.00</b></p>
<p>
The Esperanza Center is a comprehensive resource center whose mission is <b>to welcome immigrants by offering hope, compassionate services, and the power to improve their lives.</b> Since 1963, immigrants from all over the world have trusted the Esperanza Center to help them navigate life in a new country. Our dedicated staff and volunteers provide services related to education, healthcare, immigration legal matters, family reunification for unaccompanied immigrant children, and general community support to thousands of immigrants each year.</p>
<p>
Catholic Charities of Baltimore, Esperanza Center, is seeking a Legal Database &amp; Grants Administrator, who will support the effectiveness and compliance of Immigration Legal Services (ILS) at the Esperanza Center. In collaboration with ILS leadership, this role ensures data integrity in the Equifax LawLogix system, leads grant and contract reporting, and helps maintain funder compliance. Serving as a primary liaison to funders on data matters, the Administrator strengthens external partnerships, contributes to agency-wide data initiatives, drives continuous improvement in data practices, and supports program accountability through accurate, timely, and compliant reporting. <b>The work schedule is Monday - Friday, Hybrid - At least 3 days in office.</b></p><br>
<p></p>
<p><b>
JOB DUTIES &amp; RESPONSIBILITIES:</b></p>
<ul>
<li>Serves as the primary point of contact for the Equifax LawLogix legal database, ensuring accurate information dissemination, timely reporting, and consistent system functionality for program and management teams, accountable for system oversight, issue resolution, and user support.</li>
<li>Oversees the ILS-specific data system and lead related data initiatives, serving as the primary liaison with Catholic Charities IT and external vendors to implement and enhance system capabilities.</li>
<li>Reviews and tests LawLogix system upgrades, to ensure data integrity, user functionality, and seamless integration with existing workflows. Collaborates with Catholic Charities IT and external vendors to troubleshoot and resolve data system issues in a timely and efficient manner.</li>
<li>Manages and oversees the extraction, cleaning, and synthesis of data from LawLogix and other internal systems to ensure accurate and timely delivery of funder reports, internal performance dashboards, audits, and program evaluations, accountable for data integrity and compliance with reporting requirements.</li>
<li>Supports the preparation, analysis, and submission of grant and contract reports, providing oversight of quantitative data and supporting narrative development in collaboration with the Managing Attorney and program staff.</li>
<li>Maintains and manages the funder reporting calendar to ensure timely and accurate submission of all required reports, deliverables, and documentation.</li>
<li>Acts as a liaison with funders regarding reporting, data requests, and compliance inquiries, ensuring timely and accurate responses.</li>
<li>Supports the Managing Attorney in ensuring compliance with grant and contract requirements, including documentation management and coordination of communications with funders.</li>
<li>Partners with program leadership to standardize data practices across Immigration Legal Services (ILS) grant programs and service streams.</li>
<li>Performs other duties as assigned.</li></ul><br>
<p></p>
<p><b>
EDUCATION &amp; EXPERIENCE REQUIREMENTS:</b></p>
<ul>
<li>Associate&rsquo;s degree in Information Technology, Paralegal Studies, or a related field is required.</li>
<li>Three (3) years of relevant experience in Legal Services, Human Services, Business Administration, or a similar discipline working at an expert level with a case management database system, including at least one (1) year in a legal services setting, with a solid understanding of core concepts, terminology, and principles.</li>
<li>Experience with legal case management systems such as Equifax LawLogix (preferred).</li>
<li>Demonstrated in-depth knowledge of nonprofit grant and contract compliance standards, with proven experience ensuring adherence to reporting requirements, funder guidelines, and regulatory expectations.</li>
<li>An equivalent combination of education and experience may be considered.</li></ul><br>
<p></p>
<p><b>
REQUIRED SKILLS &amp; ABILITIES:</b></p>
<ul>
<li>Bilingual in Spanish and English, with advanced written and spoken skills preferred, offering effective communication across diverse populations.</li>
<li>Shows accountability through consistent punctuality, dependable attendance, and the ability to work independently with minimal supervision.</li>
<li>Demonstrates excellent verbal and written communication skills, ensuring clarity and effectiveness, including the ability to draft grant reports, summaries, communications with funders and translating technical concepts into clear, understandable language for staff and stakeholders.</li>
<li>Effectively prioritizes tasks, delegates as appropriate, and applies strong planning, organizational skills, and attention to detail to ensure accuracy, efficiency, and optimal workflow.</li>
<li>Effectively connects with individuals from diverse backgrounds while inspiring and engaging staff to foster motivation, teamwork, and compassionate service.</li>
<li>Demonstrates discretion and professionalism in all situations, maintaining confidentiality and integ</li>
<li>Requires proficiency in using computer systems and software to perform job function, including but not limited to, basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook. Required knowledge of other Microsoft Office applications, such as Word, Excel PowerPoint, Teams, and OneDrive.</li></ul><br>
<p></p>
<p><b>
PHYSICAL REQUIREMENTS &amp; WORK ENVIRONMENT:</b></p>
<ul>
<li>Hybrid work options are available, contingent upon business needs and performance expectations in alignment with the Agency&rsquo;s policy.</li>
<li>Moving about to accomplish tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role (e.g., to all Behavioral Health Clinics in and around Baltimore area and surrounding counties, including Western Maryland).</li>
<li>Remaining in a stationary position, which may involve standing or sitting for extended periods, as required to complete tasks or duties associated with the role.</li>
<li>Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues, clients, or external parties.</li>
<li>Repetitive motions involving the wrists, hands, and/or fingers, including tasks such as typing, data entry, or handling small objects. These repetitive activities may occur throughout the workday and require attention to ergonomics to ensure comfort and minimize strain.</li>
<li>Assessing the accuracy, neatness, and completeness of assigned work to ensure it meets quality standards and adheres to established guidelines.</li>
<li>Hearing and vision abilities, with or without correction, sufficient to drive safely and effectively observe and communicate with others.</li></ul><br>
<p></p>
<p>
We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:</p>
<ul>
<li>Health/Dental/Vision</li>
<li>Vacation/sick/holiday pay</li>
<li>403(b) Retirement Plan with a discretionary employer contribution</li>
<li>Tuition Advancement</li>
<li>Paid Parental Leave</li></ul><br>
<p></p>
<p>
Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.</p>
<p><b>
Catholic Charities is an equal opportunity employer</b></p><p></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Legal Database & Grants Administrator

WorldPac

<div>Worldpac, a leading name in automotive parts distribution, is looking for an Assistant Branch Operations<br>
Manager to be responsible for learning all aspects of branch operations and assisting the Branch<br>
Operations Manager in providing day-to-day direction to team members within the branch location.<br>
Who We Are<br>
Worldpac's well-respected, industry-leading business model, with a robust technology platform and<br>
comprehensive product assortment, is what differentiates us from our competitors. Our Team Members are<br>
the reason WORLDPAC has outperformed the industry for over 30 years with an unwavering commitment<br>
to our customers and suppliers. WORLDPAC fosters a sense of community, connection, and inclusion.<br>
Our team member&rsquo;s value proposition includes competitive compensation and benefits, career path<br>
development, and a supportive work environment that encourages innovation, creativity, and personal<br>
growth. Worldpac is proud to offer all our team members a workplace that is both challenging and<br>
rewarding, with a commitment to enable each of them to achieve their full potential.<br>
What You Will Contribute at Worldpac<br>
In the absence of the Branch Operations Manager, assumes responsibility for day-to-day<br>
activities and operations of the branch.<br>
<ul><li></li></ul>
Reviews, understands and follows company safety and security procedures, and serves as<br>
a role model to ensure compliance by all team members.<br>
<ul><li></li></ul>
Supports team members in their training and development and enables immediate<br>
application to daily work.<br>
<ul><li></li></ul>
Maintains a customer service-oriented philosophy in all conduct to self and other team<br>
members.<br>
<ul><li></li></ul>
Assists Branch Operations Manager to learn all functions of Branch Management, including<br>
operations, staffing, training, reviewing team member performance, expense management<br>
and budgeting.<br>
<ul><li></li></ul>
Uses vehicles to deliver orders or pick up returned merchandise in a safe and courteous<br>
manner.<br>
<ul><li></li><li>Other duties may be assigned.</li></ul>
What You Should Have<br>
Education: High school/secondary school diploma or GED equivalent<br>
Must-Have Skills:<br>
<ul><li>At least 2 years of prior leadership experience in a warehouse-related field</li><li>Comfortable with using Microsoft Office applications</li><li>Must be able to read, write and speak English fluently.</li><li>Eligible to work in the country in which you are applying for</li></ul>
Be available to open and close the warehouse, Monday through Friday, and Saturdays (as<br>
needed).<br>
<ul><li></li></ul>
Job Description<br>
Job Profile: Assistant Branch Ops Manager 10:35 AM<br>
10/13/2025<br>
Page 2 of 3<br>
Meet all applicable state/province-specific driver&rsquo;s license requirements prior to driving a<br>
company vehicle to perform delivery duties.<br>
<ul><li></li><li>Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).</li><li>Extremely organized and demonstrates the ability to prioritize effectively.</li><li>Understands staffing requirements.</li><li>Broad understanding of multiple department functions.</li><li>Have excellent multitasking ability</li></ul>
Willingness to continue to evolve and develop personal skills to meet the changing<br>
environment.<br>
<ul><li></li><li>Demonstrated self-starter and motivated individual.</li><li>Ability to challenge upwards &ndash; respectful pushback.</li><li>Willingness to learn new skills and gain knowledge about all aspects of Branch operations.</li><li>Understanding of P&amp;L.</li><li>Willing to get powered equipment certification.</li></ul>
Nice-to-Have Skills (but not required):<br>
<ul><li>Bilingual reading/writing/verbal communication skills.</li></ul>
Physical/Work Environment Expectations:<br>
<ul><li>Ability to perform basic clerical and physical tasks.</li><li>Strong leadership and organizational skills.</li></ul>
Excellent interpersonal and communication skills and capability of working effectively with<br>
others.<br>
<ul><li></li><li>Ability to read and write comprehensive detailed instructions, correspondence and memos.</li><li>Proficient in basic math skills.</li><li>Be able to lift 50 pounds.</li><li>Detail-oriented and strong prioritization skills.</li></ul>
What Worldpac Provides to You<br>
Comprehensive Benefits Package (US Full-Time roles)<br>
<ul><li>Health insurance plans, dental, and vision</li><li>Wellness incentives</li><li>401(k) with employer match after 1 year of service</li></ul>
Comprehensive Benefits Package (CAN Full-Time roles)<br>
Job Profile: Assistant Branch Ops Manager 10:35 AM<br>
10/13/2025<br>
Page 3 of 3<br>
<ul><li>Extended health care, dental, vision, life insurance, disability insurance</li><li>RRSP w/ employer match</li><li>Employee assistance program</li></ul>
Beyond Your Day Job<br>
<ul><li>Flexible paid time off (full-time roles)</li><li>Paid holidays</li><li>Annual Performance Reviews/Merit Increases (as eligible)</li><li>Empowering Career Growth and Success</li></ul>
Worldpac expects to pay a base salary in the range provided on this job posting. Generally, we look to bring<br>
in candidates around the 50th percentile of the advertised range. However, this is never a guarantee.<br>
Within the range, individual pay will be determined by factors such as job-related skills, experience, and<br>
relevant education or training.<br>
United States Candidates: Worldpac is an Equal Opportunity Employer. We celebrate diversity and are<br>
committed to creating an inclusive environment for all employees. All qualified applicants will receive<br>
consideration for employment without regard to race, color, religion, gender, sexual orientation, gender<br>
identity or expression, national origin, disability, or veteran status.<br>
Worldpac is committed to providing reasonable accommodations to qualified individuals with disabilities. If<br>
you require accommodations to perform the essential functions of the job, please contact recruitment@worl<br>
dpac.com for assistance.<br>
Canada Candidates: Worldpac endeavors to make its recruitment process accessible to any and all users.<br>
Reasonable accommodation will be provided, upon request, to applicants with disabilities in order to<br>
facilitate equal opportunity throughout the recruiting and selection process. Please contact WORLDPAC<br>
Human Resources at dina.ivekic@worldpac.com to make a request for reasonable accommodation during<br>
any aspect of the recruiting and selection process. This contact information is for accommodation requests<br>
only; do not use this contact information to inquire about the status of applications.</div>

Assistant Branch Operations Manager

Explore 45+ Lottery sales training manager administrator ii in Baltimore United States this November. Find roles across top companies and apply now to boost your career.