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Solventum

<div>
 Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers&rsquo; toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  3M Health Care is now Solventum
  <br/>
  <br/>
 </strong>
 <strong>
  At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers&rsquo; toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
  <br/>
  <br/>
 </strong>
 <strong>
  We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
  <br/>
  <br/>
 </strong>
 <strong>
  The Impact You&rsquo;ll Make in this Role
  <br/>
  <br/>
 </strong>
 We are looking for a
 <strong>
  Strategic Account Manager
 </strong>
 to join us in Dubai, United Arab Emirates.
 <br/>
 <br/>
 The role is responsible for building and strengthening strategic partnerships across the full Dental Solutions portfolio, with a strong emphasis on Custom Smiles. It also drives mid- and long-term project opportunities and accelerates commercialization through cross-functional collaboration.
 <br/>
 <br/>
 <strong>
  Key Competencies
  <br/>
  <br/>
 </strong>
 <strong>
  Account Understanding
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develops a comprehensive 360-degree overview around the Key Customer. Engages in facilitating multiple key customer stakeholders through the complex buying processes and applies creative ideas and informal influence to advance through the process. Develops solutions for complex problems, which require strong analytical skills and significant interpretation of data.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Enterprise Relationship
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Builds and owns relationships with the key stakeholders including C-suite level and enables establishing collaboration on different levels of organization between Solventum and the Key Account.
  </li>
  <li>
   Engages and leads cross-functional teams to drive execution of Strategic Account Plan on the level of respective stakeholders (both business and clinical)
  </li>
  <li>
   Utilizes executive relationships to develop new business models and opportunities incl. leadership for the cross-functional stakeholders' team from Solventum
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Value Co-Creation and Communication
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Creates value for the Key Account and Solventum by aligning needs and solutions, turning insights on the customer's strategy into commercial programs. Co-creates Value with the customers beyond products to become a long-term strategic partner.
  </li>
  <li>
   Creates compelling sales programs and detailed value propositions to convert competitive product usage to opportunities for Solventum and achieve full Dental Solutions portfolio penetration (R&amp;P, Ortho, CSS) with the strong focus on penetration with Custom Smiles Solutions portfolio
  </li>
  <li>
   Pursues and successfully closes opportunities yielding highest return on investment (ROI). Constructs high-value new product &amp; portfolio introduction opportunities based on extensive market expertise and broad Solventum product portfolio understanding.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Account Plan Development &amp; Execution
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develops and drives aligned Strategic Account Plan focused on customer business challenges as well as growth. Leverages customer/market insight, financial metrics and acumen to aid strategy development, creates complex value proposition to address customer priorities and challenges. Drives execution to improve Solventum&rsquo;s strategic position and increase account share of wallet with focus products and NPIs.
  </li>
  <li>
   Leads annual growth plans negotiations with the key stakeholders, including preparation of comprehensive customer performance analysis and growth expectations. Responsible for commercial terms development in alignment with the channel manager and the business leader.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Experience, And Key Capabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced negotiation and persuasion skills. Ability to negotiate solutions to issues before they arise and influence decisions across management levels to achieve mutually desirable business outcomes
  </li>
  <li>
   Complex problem-solving skills, conceptual thinking to assess options, making decisions by applying extensive experience and knowledge to solve significantly different problems
  </li>
  <li>
   Strong interpersonal and influential skills, conflict anticipation skills. High-level emotional intelligence. Ability to create and cultivate trust with the internal and external stakeholders. Strong team player
  </li>
  <li>
   Public speaking and presentation skills, effectively delivers content and the message to the audience though the presentation using various presentation techniques
  </li>
  <li>
   Strong sense of organization and priority management, ability to manage complex projects with multiple stakeholders requiring structured planning and execution
  </li>
  <li>
   Solid market and industry know-how (competitors, trends, etc.). Deep knowledge of full Solventum DS portfolio / workstreams and comprehensive value proposition against key competitors in R&amp;P, Ortho and CSS
  </li>
  <li>
   A Bachelor level university/college degree is required. Master&rsquo;s degree is preferred
  </li>
  <li>
   5+ years experience in dental digital workstreams
  </li>
  <li>
   Advanced spoken and written English
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work location:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hybrid (some job duties allow for remote working. However, presence at the office in Dubai is required around twice a week)
   <br/>
   <br/>
  </li>
 </ul>
 If you are interested in this role, please apply sending us a copy of your
 <strong>
  CV in English
 </strong>
 . Thank you!
 <br/>
 <br/>
 <strong>
  Supporting Your Well-being
  <br/>
  <br/>
 </strong>
 Solventum offers many programs to help you live your best life &ndash; both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
 <br/>
 <br/>
 <strong>
  Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 (*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, age, civil status, disability, family status, or membership of the travelling community.
 <br/>
 <br/>
 Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
 <br/>
 <br/>
 Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of
 <strong>
  @solventum.com
 </strong>
 . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
 <br/>
 <br/>
 <strong>
  Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
  <br/>
  <br/>
 </strong>
 <strong>
  Solventum Global Terms of Use and Privacy Statement
  <br/>
  <br/>
 </strong>
 Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
 <br/>
 <br/>
 Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the
 <br/>
 <br/>
 terms.
</div>


Strategic Account Manager- Dental Solutions (m/f/x)

LINKED HR FOR HUMAN RESOURCES CONSULTANCIES CO. L.L.C

<p>We are seeking a <b>Key Account Manager</b> in Dubai, UAE, with proven experience in the elevator and escalator industry.</p><p><b>Work With Purpose</b></p><p>At Schindler, your work helps improve the quality of life for over one billion people every day by ensuring our elevators and escalators operate safely and reliably. For more than 150 years, we have been City makers&mdash;elevating buildings, communities, and the people who live and work in them. Our success is built on people, passion, and innovation.</p><p><b>About the Role</b></p><p>The Key Account Manager is responsible for managing the full sales cycle of <b>Large Projects</b>, from initial offer to final handover. You will collaborate closely with the Large Projects Centre and Installation Team, develop and maintain strong customer relationships, negotiate New Installation (NI) contracts, and ensure all commercial and documentation processes comply with company policies. You will also support industry professionals&mdash;architects, consultants, developers&mdash;by promoting Schindler&rsquo;s solutions and capabilities.</p><p><b>Responsibilities</b></p><p>Manage the complete process from offer stage to final handover, ensuring sales targets are met</p><p>Drive customer acquisition, retention, and long‑term loyalty</p><p>Execute sales activities in alignment with business plans and internal procedures</p><p>Lead initial customer engagements, negotiate NI contracts, and oversee documentation progress</p><p>Resolve customer issues promptly and maintain high levels of satisfaction</p><p>Build strong relationships with architects, builders, consultants, and developers to secure future NI opportunities</p><p>Manage collection activities in accordance with NI contract terms</p><p><b>What Makes You a Great Fit</b></p><p>Entrepreneurial mindset with the ability to explore solutions from multiple perspectives</p><p>Strong team player who can motivate and align others toward shared goals</p><p>Hardworking, resilient, and results‑driven</p><p>Excellent planning, prioritization, and time‑management skills</p><p>Commitment to continuous learning and self‑development</p><p><b>Qualifications</b></p><p>Bachelor&rsquo;s degree in Engineering</p><p>5&ndash;8 years of experience in a similar role (preferably in technical or construction‑related industries)</p><p>Excellent interpersonal and communication skills</p><p>Proficiency in MS Office; SAP and SharePoint experience is an advantage</p><p>Job Type: Full-time</p><p>Pay: From AED25,000.00 per month</p>

Key Account Manager – New Installations (Dubai, UAE)

zenda

<div>
 <p>
  zenda is looking for a UAE-based Client Success Manager / Key Accounts Manager to own the end-to-end experience for our strategic school accounts. This role is perfect for mid-level SaaS or EdTech professionals who enjoy client management, onboarding, implementation, and driving adoption.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As the face of zenda for key clients, you&rsquo;ll manage onboarding, training, adoption, retention, and account growth, while analyzing account data to identify opportunities and ensure client success. This role requires ownership, problem-solving, and a data-driven mindset.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  United Arab Emirates (Dubai, Abu Dhabi, Sharjah, etc.)
 </p>
 <p>
  <strong>
   Experience:
  </strong>
  5&ndash;9 years
 </p>
 <p>
  <strong>
   Industry:
  </strong>
  SaaS / EdTech / Technology
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you&rsquo;ll do
  </strong>
 </p>
 <ul>
  <li>
   Own end-to-end client relationships including onboarding, implementation, training, adoption, and retention
  </li>
  <li>
   Act as the primary point of contact for key accounts and build trust with school leadership
  </li>
  <li>
   Serve as a strategic advisor, guiding clients to maximize platform value
  </li>
  <li>
   Resolve client issues proactively and collaborate internally to ensure smooth operations
  </li>
  <li>
   Analyze customer success metrics and account data to identify risks and opportunities
  </li>
  <li>
   Conduct on-site client visits and regular relationship meetings
  </li>
  <li>
   Contribute feedback to improve zenda&rsquo;s platform, processes, and client strategies
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we&rsquo;re looking for
  </strong>
 </p>
 <ul>
  <li>
   5&ndash;9 years in client-facing roles, client success, or key account management
  </li>
  <li>
   Experience with SaaS platforms, EdTech, or technology implementations
  </li>
  <li>
   Strong analytical and data-driven mindset
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   High ownership, accountability, and ability to multitask
  </li>
  <li>
   UAE-based candidates only, with relevant UAE client management experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why zenda?
  </strong>
 </p>
 <ul>
  <li>
   Work with leading schools across the UAE to improve outcomes using our SaaS platform
  </li>
  <li>
   Take full ownership of strategic accounts and see direct impact from your work
  </li>
  <li>
   Collaborate with a dynamic, high-performing team
  </li>
  <li>
   Opportunities for on-ground client visits and strategic influence
  </li>
  <li>
   Chance to go global as zenda expands its reach worldwide
  </li>
  <li>
   Learn and grow in SaaS, EdTech, and strategic client management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  This role is perfect for hands-on professionals who love problem-solving, client engagement, and making measurable impact while growing their career in SaaS and EdTech.
 </p>
 <p>
 </p>
</div>


Key Account Manager

Kpler

<div><div><div>At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.<br>
</div><div></div><br>
<div>Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.</div><div></div><div><br>
We are looking for a highly motivated Global Account Manager to work with the NOC book of business in the Middle East. This individual is passionate and motivated at the idea of selling a disruptive technology solution in the commodities market and maintaining, deepening and broadening clients&rsquo; relationships and sales through renewal, upsells and cross-sells!</div></div>
<div><div><h3 class="jobSectionHeader"><b>As an Global Account Manager at Kpler, you will:</b></h3><ul><li><ul><li>
Be globally responsible for a named book of business amongst NOC&rsquo;s across the Middle East and Africa promoting growth within these accounts through identifying and closing upsell and cross sell opportunities and retaining and renewing the clients&rsquo; existing spend.</li><li>
Work alongside your account development managers, customer success, marketing and professional services to ensure usage of existing users, uncovering new opportunities and driving the global strategy of your named accounts.</li><li>
Maintain and grow the strong relationships and partnerships in place with your existing client base.</li><li>
Run various trials and data evaluation with new users to expand the account</li><li>
Organize client appreciation events and work with marketing to reward existing clients and maintain our brand recognition</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>What we&rsquo;re looking for:</b></h3><ul><li><ul><li>
5 years+ experience in sales in the Energy &amp; Commodity space</li><li>
Arabic Speaker</li><li>
Understanding of Energy &amp; Commodity market data solutions and landscape</li><li>
Proven ability in hitting large sales quotas and over delivering</li><li>
Demonstrates an ability to implement a global strategy for account growth backed up by a short and mid term forecast pipeline for the growth</li><li>
Strong interest in building client and product knowledge</li><li>
Driven and self-disciplined. You can work in autonomy without much guidance and thrive in unstructured, fast-paced, ever-changing environments</li><li>
A team player who always puts the business first with an eye on maximizing you and your team&rsquo;s long-term gains</li><li>
Excellent customer service, listening and negotiation skills</li><li>
Ability to analyse complex client requirements and needs Great attitude and motivation</li></ul></li></ul></div></div><br>
<div></div>
<div><div>
We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you&rsquo;ve found your ideal destination. Are you ready to embark on this exciting journey with us?</div><div></div><div><b><br>
We make things happen</b></div><div>
We act decisively and with purpose, going the extra mile.</div><div></div><div><b><br>
We build together</b></div><div>
We foster relationships and develop creative solutions to address market challenges.</div><div></div><div><b><br>
We are here to help</b></div><div>
We are accessible and supportive to colleagues and clients with a friendly approach.</div><div></div><div><br>
Our People Pledge</div><div></div><div><br>
Don&rsquo;t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don&rsquo;t match 100% of the job requirements. Don&rsquo;t let the confidence gap stand in your way, we&rsquo;d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.</div><div></div><div><br>
Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.</div><div></div><div><br>
By applying, I confirm that I have read and accept the Staff Privacy Notice</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Global Account Manager

Manpower Middle East

<div>
 <p>
  Our client is looking for an experienced
  <strong>
   Key Account Manager- Travel Retail
  </strong>
  to be based in Dubai, UAE.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Ideal candidate must have experience in managing business in GCC and other regions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities:
  </strong>
 </p>
 <p>
  <strong>
   Supervision of Subordinates:
  </strong>
 </p>
 <ul>
  <li>
   Organize and supervise the activities and work of a small team of subordinates to ensure that all work within a specific area of Travel Retail activity is carried out in an efficient and procedurally compliant manner
  </li>
 </ul>
 <p>
  <strong>
   Budgets, Forecasting and Plans:
  </strong>
 </p>
 <ul>
  <li>
   Contribute to the preparation of the Travel Retail section budget and monitor financial performance versus the budget including monthly and yearly detailed forecasting so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified.
  </li>
 </ul>
 <p>
  <strong>
   Policies, Systems, Processes, &amp; Procedures:
  </strong>
 </p>
 <ul>
  <li>
   Implement approved departmental policies, processes, procedures and instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner.
  </li>
 </ul>
 <p>
  <strong>
   Day- to-day Operations:
  </strong>
 </p>
 <ul>
  <li>
   Supervises the day-to-day operations of Travel Retail to ensure that work processes are implemented as designed and comply with established policies, processes and procedures.
  </li>
 </ul>
 <p>
  <strong>
   Sales Strategy &amp; Planning:
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement sales plans and strategies to achieve targets in the travel retail sector.
  </li>
  <li>
   Monitor sales performance, forecast trends, and identify growth opportunities in travel retail channels.
  </li>
  <li>
   Analyze market dynamics and consumer behavior within travel retail to optimize product offerings.
  </li>
 </ul>
 <p>
  <strong>
   Account Management:
  </strong>
 </p>
 <ul>
  <li>
   Manage key relationships with duty-free operators, airport retailers, airlines, and other travel-related clients.
  </li>
  <li>
   Negotiate contracts, pricing, and promotional deals to secure shelf space and visibility.
  </li>
  <li>
   Work closely with customers to ensure optimal product distribution, in-store placement, and promotion.
  </li>
 </ul>
 <p>
  <strong>
   Market Expansion:
  </strong>
 </p>
 <ul>
  <li>
   Identify and pursue new business opportunities within travel retail channels, expanding market presence.
  </li>
  <li>
   Collaborate with marketing and product teams to launch new products and ensure brand alignment with market demands.
  </li>
 </ul>
 <p>
  <strong>
   Team Leadership &amp; Collaboration:
  </strong>
 </p>
 <ul>
  <li>
   Lead and manage a sales team, providing guidance, performance feedback, and support.
  </li>
  <li>
   Collaborate cross-functionally with marketing, logistics, and finance teams to ensure smooth operations and achievement of sales objectives.
  </li>
 </ul>
 <p>
  <strong>
   Market &amp; Competitor Analysis:
  </strong>
 </p>
 <ul>
  <li>
   Conduct competitive analysis and monitor travel retail trends to stay ahead in the market.
  </li>
  <li>
   Provide insights and recommendations to senior management based on market research and competitor intelligence.
  </li>
 </ul>
 <p>
  <strong>
   Promotions &amp; Trade Marketing:
  </strong>
 </p>
 <ul>
  <li>
   Coordinate with the marketing team to design and implement promotional activities and in-store activations to drive sales.
  </li>
  <li>
   Ensure that marketing and promotional materials are aligned with brand guidelines and are effectively executed in the travel retail environment.
  </li>
 </ul>
 <p>
 </p>
</div>


Key Account Manager- Travel Retail

Altis Health Care

<p><b>Medical &amp; Sales Manager &ndash; Pharmacy Channel (Healthcare / Dermatology)</b></p><p><b>Location:</b> Dubai, UAE<br/><b>Employment Type:</b> Full-time</p><p>About the Role</p><p>We are looking for an experienced <b>Medical &amp; Sales Manager with strong pharmacy channel experience</b> to lead the commercial development of our dermatology and wound-care product portfolio in the UAE.</p><p>The role focuses on building strong relationships with <b>pharmacy chains, pharmacy buyers, and retail healthcare distributors</b>, while also supporting medical promotion to dermatologists and aesthetic clinics.</p><p>Key ResponsibilitiesPharmacy Channel Development</p><ul><li>Develop and manage relationships with <b>major pharmacy chains and pharmacy buyers</b></li><li>Expand product listings across retail pharmacy networks</li><li>Negotiate commercial agreements, promotions, and shelf placement</li><li>Ensure product availability, merchandising, and visibility in pharmacies</li><li>Manage sell-in and sell-out strategies</li></ul><p>Sales &amp; Market Growth</p><ul><li>Achieve sales targets and expand market share in the UAE</li><li>Identify opportunities for distribution expansion</li><li>Work closely with distributors and pharmacy groups</li></ul><p>Medical &amp; Professional Engagement</p><ul><li>Support product education for dermatologists, plastic surgeons, and pharmacists</li><li>Conduct product presentations and training sessions</li><li>Support pharmacy staff training and in-store promotion</li></ul><p>Team &amp; Field Management</p><ul><li>Supervise and support medical representatives</li><li>Monitor field coverage across hospitals, clinics, and pharmacies</li><li>Track performance and implement sales plans</li></ul><p>RequirementsEducation</p><ul><li>Bachelor&rsquo;s degree in <b>Pharmacy, Medicine, Biomedical Sciences, or related field</b></li></ul><p>Experience</p><ul><li><b>5+ years sales experience in pharmaceutical or medical device industry</b></li><li><b>Strong experience selling to pharmacy chains</b></li><li>Experience managing <b>pharmacy retail accounts</b></li><li>Experience working with <b>UAE distributors or pharmacy buyers</b></li></ul><p>Preferred Experience</p><p>Experience working with pharmacy chains such as:</p><ul><li>Life Pharmacy</li><li>Aster Pharmacy</li><li>Boots Pharmacy</li><li>BinSina Pharmacy</li></ul><p>Skills</p><ul><li>Strong negotiation and account management skills</li><li>Retail pharmacy sales strategy</li><li>Ability to manage distributors and pharmacy relationships</li></ul><p>What We Offer</p><ul><li>Competitive salary + bonus structure</li><li>Opportunity to grow a leading dermatology portfolio</li><li>Regional career development opportunities</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Medical & Sales Manager – Pharmacy Channel (Healthcare / Dermatology)

Shipa

<div>
 Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery's technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.
 <br/>
 <br/>
 We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.
 <br/>
 <br/>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 As a Junior Account Manager, you will serve as our clients trusted advisor by providing strategic guidance on operational and product-related issues. You will be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term business and revenue growth. You will ensure the delivery of exceptional service to clients and the achievement of business objectives.
 <br/>
 <br/>
 Responsibilities include but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Building deep and nurturing long-term relationships with clients and providing solutions that will help clients to meet their last-mile delivery needs.
  </li>
  <li>
   Expanding relationships with existing clients by continuously proposing solutions that satisfy their objectives
  </li>
  <li>
   Analyzing customers' performances to drive their growth and revenue generation
  </li>
  <li>
   Collaborate with cross-functional teams, including sales, technical, and operational teams, to develop and deliver comprehensive solutions that meet customer requirements
  </li>
  <li>
   Serving as the link of communication between major clients and internal teams
  </li>
  <li>
   Quickly resolving issues and problems faced by clients and dealing with complaints
  </li>
  <li>
   Preparing regular progress reports and forecasts to internal and external stakeholders using accurate account metrics
  </li>
  <li>
   Introducing and managing projects designed to cater to the needs of new clients
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree preferred)
  </li>
  <li>
   1+ years of sales or account management experience (preferably in e-commerce and/or e-fulfillment)
  </li>
  <li>
   Knowledge of and experience in CRM systems is a must
  </li>
  <li>
   Excellent communication, negotiation, and interpersonal skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Proficiencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be fluent in English and Arabic
  </li>
  <li>
   Be articulate and accustomed to dealing with clients on a one-to-one basis
  </li>
  <li>
   Proficiency in MS Office and CRM software
  </li>
  <li>
   Have in-depth experience in Customer Relationship Management
  </li>
  <li>
   Have a good grasp of MS Office and data analysis
  </li>
  <li>
   Excellent communication and presentation skills
  </li>
 </ul>
</div>


Jr. Account Manager (Arabic Speaker with Logistic Background)

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