operations manager

business administrator

finance manager

account management - enterprise commercial Jobs in Kuwait

account management - enterprise commercial

area manager

manager business support

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 To manage, lead and support an area team, and to deliver against the key business indicators as laid out in the Annual Operating Plan
 
 
 and measured against Balance Scorecard targets in the 4 main areas:
 
 
 Teams, Sales, Profit, Customer and Restaurant Excellence.
 
 
 
 
 
 
 Scope:
 
 
 
 No. of Restaurants from 10-12 Restaurants.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Planning &amp; Organizing
 
 
 <ul>
 <li>
 Works with RMs to develop restaurant-specific Annual Operating Plans and communicate to the team.
 </li>
 <li>
 Sets with the RMs the monthly restaurant business plan and review monthly.
 </li>
 </ul>
 
 
 
 
 
 Sales and Financial Excellence
 
 
 <ul>
 <li>
 Ensures complete and timely execution of corporate &amp; local marketing programs.
 </li>
 <li>
 Monitor competitors&rsquo; activities and coordinate with operation and marketing managers to keep ahead of competition.
 </li>
 <li>
 Keep his RGMs informed of any competitive activity.
 </li>
 <li>
 Support the implementation of the marketing plan.
 </li>
 <li>
 Support new products launch.
 </li>
 <li>
 Audits cash handling procedures to ensure deposits, receipts for cash, change fund, deletes and paid outs are handled
 </li>
 <li>
 appropriately.
 </li>
 <li>
 Analyze the operations / P&amp;L to determine deviation from standards and coach the concerned RGM to take corrective measures.
 </li>
 <li>
 Monitors the operations effectiveness through the Pace Setter.
 </li>
 <li>
 Analyzes sales, labor, inventory and controllable on a continual basis and coaches RGMs to take specific corrective action to meet or achieve margin and sales growth targets.
 </li>
 <li>
 Coaches and assists RGMs in controlling product, labor, and other controllable expenses in conjunction with the Regional Operations Manager.
 </li>
 <li>
 Approves operating expenditures with guidelines for other controllable and inventory.
 </li>
 <li>
 Ensures that required audits and controls are in place.
 </li>
 </ul>
 
 
 
 
 
 Restaurant Excellence
 
 
 <ul>
 <li>
 Sets customer service standards for the area and drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards.
 </li>
 <li>
 Tracks, analyzes, and identifies root cause of customer complaints and leads management team to implement systematic solutions.
 </li>
 <li>
 Works with RMs to develop R&amp;R plan and lead the R&amp;R activities in his area.
 </li>
 <li>
 Monitors the effectiveness of restaurants operations through KPIs and provide constructive feedback &amp; support.
 </li>
 <li>
 Ensure that all restaurants under his/her supervision can achieve GES/ROCC objectives as per planned.
 </li>
 <li>
 Ensure understanding and awareness of safe &amp; security procedures.
 </li>
 <li>
 Make sure all restaurant managers under his/her supervision are fully aware of any changes happened in the operations or any new products.
 </li>
 <li>
 Ensure that all the business skills in place i.e. One klick, Aloha and Crunch time.
 </li>
 <li>
 Follow up on the periodic maintenance schedule.
 </li>
 <li>
 Oversees prompt and appropriate resolution of all complaints (health inspections, labor office inspections, etc.) within the area and inform the operation manager of serious matters and other issues that may result in legal action.
 </li>
 <li>
 Ensures that Customer Mania mindset is embedded in each restaurant and the RGM sets the example in these areas.
 </li>
 <li>
 Monitors and implements programs to improve order accuracy, speed of service, courtesy, and cleanliness.
 </li>
 <li>
 Coaches and models team involvement in problem solving to improve customer satisfaction.
 </li>
 <li>
 Identifies and implements process improvements that drive customer satisfaction and profitability in conjunction with the Regional Operation Manager.
 </li>
 <li>
 Ensure best practices are shared.
 </li>
 </ul>
 
 
 
 
 
 Teamwork
 
 
 <ul>
 <li>
 Working on the outcomes of the EES within his area by coordination with his/her RGMs, analyses, determine corrective action plan, share the outcomes with the Ops manager.
 </li>
 <li>
 Provides input in training needs and training effectiveness.
 </li>
 <li>
 Identifies &amp; develops HIPO&rsquo;s.
 </li>
 <li>
 Enforce and support all training &amp; development plans for all staff under his/her supervision.
 </li>
 <li>
 Evaluate performance of restaurant management in his area against established targets, implementation plan to improve performance.
 </li>
 <li>
 Ensure that restaurant teams understand &amp; apply the safety procedures.
 </li>
 <li>
 Investigate labor problems in his area and consult with operation and HRD manager for serious problems/complaints.
 </li>
 <li>
 Ensures quality performance appraisals (CPI - OPR), individual development plans, bench planning.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Minimum university degree, Tourism &amp; Hotels Management or Business Administration is highly preferable.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum of 5-6 years overall experience, with emphasis on operations in a retail and/or consumer orientated service industry, preferably in multi-outlet food/qsr.
 </li>
 </ul>
 
 
 
 
 
 Knowledge and Skills:
 
 
 <ul>
 <li>
 Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
 </li>
 <li>
 Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
 </li>
 <li>
 Language skills: fluent Arabic and English (Oral/Written)
 </li>
 <li>
 IT Skills: Excellent MS Office.
 </li>
 <li>
 Creative and initiative, Communication &amp; Presentation skills
 </li>
 </ul>
</div>

Area Coach - Krispy Kreme

LGTC Recruitment

Job PurposeThe Administrative Assistant &ndash; Partnerships will support the Business Development and Partnerships team in researching potential employers, coordinating outreach activities, scheduling meetings, and maintaining an organized database of partners. The role requires strong communication skills, initiative in outreach, and the ability to represent the company during employer visits.Key ResponsibilitiesResearch &amp; Outreach<ul><li>Research and identify potential employers and partnership opportunities.</li><li>Conduct cold calls and follow-up communication with prospective partners.</li><li>Assist in preparing and delivering presentations during employer visits.</li></ul>Scheduling &amp; Coordination<ul><li>Arrange and manage meetings (onsite and virtual) using Google Calendar and Google Meet.</li><li>Coordinate with the BDM on meeting schedules, logistics, and follow-ups.</li><li>Ensure timely preparation of documents, proposals, and presentation materials.</li></ul>Database &amp; Systems Management<ul><li>Maintain an updated database of prospective and existing employers.</li><li>Track partnership progress, outreach activities, and meeting outcomes.</li><li>Utilize internal systems or CRM tools for record-keeping and reporting.</li></ul>Communication &amp; Presentation<ul><li>Support the BDM in employer visits and presentations when required.</li><li>Draft professional correspondence including proposals, reports, and follow-ups.</li><li>Represent the company in a professional manner with external stakeholders.</li></ul>General Support<ul><li>Provide administrative support to the BDM, Manager, or CEO as required.</li><li>Assist with the preparation of partnership reports and performance summaries.</li><li>Undertake additional tasks as assigned to support business development activities.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or related field (preferred).</li><li>Prior experience in administration, client relations, or business development support.</li><li>Strong verbal and written communication skills.</li><li>Confident in cold calling and external stakeholder interaction.</li><li>Proficiency with Google Workspace (Docs, Sheets, Calendar, Meet, Slides).</li><li>Good presentation skills; comfortable speaking in meetings and employer visits.</li><li>Highly organized, detail-oriented, and able to multitask effectively.</li><li>Flexible, proactive, and able to work independently or in a team.</li></ul>Compensation &amp; Benefits<ul><li>Salary: 250 KWD per month</li><li>Commission: Performance-based commission structure</li><li>Opportunities for professional growth and development</li><li>Exposure to employer engagement and international business development activities</li><li>Supportive and collaborative team environment</li></ul>Job Type: Full-timePay: Up to KD250.000 per monthApplication Question(s):<ul><li>Are you holding a Regular (Ahli) Visa 18?</li></ul>Language:<ul><li>English (Required)</li></ul>Application Deadline: 31/08/2025 Expected Start Date: 01/09/2025

Admin Officer

<div><h3 class="jobSectionHeader">Job Summary:</h3><div></div><div> 
The Brand Manager is responsible for developing and executing brand strategies that strengthen brand equity, drive market share growth, and support business objectives across Kuwait and international markets. This role involves analyzing consumer insights, monitoring market trends, and ensuring alignment of brand activities with corporate marketing plans. The Brand Manager will lead new product development (NPD), oversee product launches, and coordinate cross-functional teams to deliver impactful marketing programs. The position requires strong strategic, analytical, and execution skills, as well as proven experience in FMCG brand building, to successfully manage brand health and deliver sustainable business growth.</div><div></div><div> 
Job duties include but are not limited to:</div> 
<div></div><ul><li>
Develop brand communication which effectively reflects the brand objectives in order to build brand equity.</li><li>
Provide brand direction to develop and execute product/brand marketing programs to build brand awareness and increase sales.</li><li>
Develop Brand strategies based on consumer insights from consumer research and Trackers for Kuwait and International markets in order to improve brand health.</li><li>
Review market research to anticipate competition, monitor competitors' activities and market trends and translate consumer attitudes into new branding directions.</li><li>
Communicate brand strategies to marketing communications, sales, and another department.</li><li>
Coordinate and align brand strategy with corporate marketing plan.</li><li>
Coordinate with marketing support department to develop advertising and promotional programs, pricing, positioning, and packaging.</li><li>
Assess and develop brand names to differentiate product.</li><li>
Monitoring, planning and coordinating product launch.</li><li>
Guide creation of product portfolio.</li><li>
Evaluate and analyze program results and present recommendations for changes in brand strategy.</li><li>
Manage and launch Brands NPD/ Brand Initiatives in order to introduce new products that meet the consumer needs and create market differentiation.</li><li>
Improve and manage internal co-ordination with important departments for timely executions of brand plans and actions.</li><li>
Conduct consumer research whenever required based on brand issues and opportunities.</li><li>
Regularly analyze all brand trackers in order to identify brand issues and opportunities.</li><li>
Implement price revisions to meet agreed gross margin targets of relevant Stock keeping units.</li><li>
Create and implement annual brand plans and activities in order to meet the short- and long-term brand objectives.</li></ul><div></div><div> 
Required Qualification:</div><ul><li>
Education: MBA in Marketing preferred.</li><li>
Work Experience: At least 8 full years of marketing / brand building of FMCG products is mandatory</li></ul><div></div><div> 
Required Professional Skills:</div><ul><li>
Languages: English &amp; Arabic language a must</li><li>
Computer: MS office</li><li>
Understanding of marketing principles and brand building elements, analytical, influencing &amp; negotiation, Execution, Business orientation</li></ul></div>

Brand Manager

<div>
 
 Job Summary
 
 
 
 The Brand Manager is responsible for developing and executing brand strategies that strengthen brand equity, drive market share growth, and support business objectives across Kuwait and international markets. This role involves analyzing consumer insights, monitoring market trends, and ensuring alignment of brand activities with corporate marketing plans. The Brand Manager will lead new product development (NPD), oversee product launches, and coordinate cross-functional teams to deliver impactful marketing programs. The position requires strong strategic, analytical, and execution skills, as well as proven experience in FMCG brand building, to successfully manage brand health and deliver sustainable business growth.
 
 
 
 Job Duties Include But Are Not Limited To
 
 
 
 <ul>
 <li>
 Develop brand communication which effectively reflects the brand objectives in order to build brand equity.
 </li>
 <li>
 Provide brand direction to develop and execute product/brand marketing programs to build brand awareness and increase sales.
 </li>
 <li>
 Develop Brand strategies based on consumer insights from consumer research and Trackers for Kuwait and International markets in order to improve brand health.
 </li>
 <li>
 Review market research to anticipate competition, monitor competitors' activities and market trends and translate consumer attitudes into new branding directions.
 </li>
 <li>
 Communicate brand strategies to marketing communications, sales, and another department.
 </li>
 <li>
 Coordinate and align brand strategy with corporate marketing plan.
 </li>
 <li>
 Coordinate with marketing support department to develop advertising and promotional programs, pricing, positioning, and packaging.
 </li>
 <li>
 Assess and develop brand names to differentiate product.
 </li>
 <li>
 Monitoring, planning and coordinating product launch.
 </li>
 <li>
 Guide creation of product portfolio.
 </li>
 <li>
 Evaluate and analyze program results and present recommendations for changes in brand strategy.
 </li>
 <li>
 Manage and launch Brands NPD/ Brand Initiatives in order to introduce new products that meet the consumer needs and create market differentiation.
 </li>
 <li>
 Improve and manage internal co-ordination with important departments for timely executions of brand plans and actions.
 </li>
 <li>
 Conduct consumer research whenever required based on brand issues and opportunities.
 </li>
 <li>
 Regularly analyze all brand trackers in order to identify brand issues and opportunities.
 </li>
 <li>
 Implement price revisions to meet agreed gross margin targets of relevant Stock keeping units.
 </li>
 <li>
 Create and implement annual brand plans and activities in order to meet the short- and long-term brand objectives.
 
 
 </li>
 </ul>
 
 Required Qualification
 
 
 
 <ul>
 <li>
 Education: MBA in Marketing preferred.
 </li>
 <li>
 Work Experience: At least 8 full years of marketing / brand building of FMCG products is mandatory
 
 
 </li>
 </ul>
 
 Required Professional Skills
 
 
 
 <ul>
 <li>
 Languages: English &amp; Arabic language a must
 </li>
 <li>
 Computer: MS office
 </li>
 <li>
 Understanding of marketing principles and brand building elements, analytical, influencing &amp; negotiation, Execution, Business orientation
 </li>
 </ul>
</div>

Dasman Diabetes Institute

<div>Responsible to support in operational duties for the Research division but not limited to all operational services within DDI and in generating related reports, status and progress updates to manager and senior management as needed.

Provide operational, project management, and administrative support for research activities, ensuring effective tracking, reporting, and coordination across teams and stakeholders by supporting the Principal Investigators (PIs) of research projects in a variety of ways within the established research management framework and system.

<h3 class="jobSectionHeader">Responsibilities</h3>

Project Management Roles &amp; Responsibilities
<ul><li>Support in progress and status report preparation related to day to day and topline activities.</li>
<li>Maintain project management and research operation trackers</li>
<li>Tracks research projects&rsquo; key performance indicators with PIs specifically for the project milestone progress and forecast completion date.</li>
<li>Support in the development and maintenance of sustainable streamlined project management platforms, dashboards, and quality reporting systems</li>
<li>Assist with operational, financial, project management, and administrative tasks in the Research sector including budgets, procurement, publications, and project status, outcomes and pipelines.</li>
<li>Participate in team meetings to discuss proposals, project status and issues and assist PIs in planning and coordinating the approved research projects.</li>
<li>Assist in developing and managing departmental policies and procedures.</li>
<li>Liaise between Research and other sectors within DDI, as needed, on research project management requirements.</li>
<li>Maintain confidentiality of documents and information</li>
<li>Demonstrate professionalism and diplomacy in communicating with all staff.</li>
<li>Provide administrative support for committees, internal/external board reviews with manager and CSO Office</li>
<li>Assist in providing reports to DDI senior management on projects status, identifying risks and potential issues, and maintaining project archives &ndash; to include operational elements.</li>
<li>Liaise with ethical committees (ORA/ACEC) to ensure deliverables are met within the research project management system</li>
<li>Maintains working knowledge of the research process and in the conduct of ERC approved research protocols, following GCP guidelines.</li>
<li>Participate in research operations and project management quality initiatives, performance improvement activities, key performance indicators, and workplans.</li>
<li>Assist in coordinating the DDI research strategy deliverables with the manager.</li>
<li>Provide support to other team members and perform additional duties as assigned.</li></ul> 
<h3 class="jobSectionHeader">Required Skills and Expertise:</h3>

Requirements
<ul>
<li>Experience: Previous work experience in research environment is highly desirable.</li>
<li>In-depth knowledge of office protocol, document management methodologies and procedures and automated on-line system applications is required.</li>
<li>Must have strong and effective organizational skills and proven capability to manage multiple tasks.</li>
<li>Advanced computer knowledge including Microsoft Office Suite including Word, Excel, Access PowerPoint, automated document management applications and the aptitude to continually learn new software or applications is required</li>
<li>Good Interpersonal communication skills.</li>
<li>Proficient in reading and writing in English, Arabic is a plus.</li></ul> 
<h3 class="jobSectionHeader">Other Comments:</h3>
Supervisory Responsibilities

No supervisory responsibilities

Education

Bachelor&rsquo;s Degree (business, information science, administration or office management, science, project management or any related fields).</div>

Research Operations & Project Management Officer

Burgan Bank

<div>
 
 
 
 Position: Assistant Manager- Integration Systems
 
 
 
 
 
 
 Group: Information Technology
 
 
 
 
 
 
 
 
 Primary Job Purpose
 
 
 
 The Assistant Manager- Integration Systems has the responsibility to supervise, execute, coordinate, monitor, and support the related day-to-day activities in an efficient and effective manner, and ensure the security, resilience, scalability and correctness of operation of the various systems within the area of responsibility, to help achieve the Bank's strategic business objectives while helping to maintain compliance to laws, policies and regulations.
 
 
 The job holder must therefore have solid skills, knowledge and understanding of the related technologies and solutions together with their implications, and is expected to analyse, address, track and successfully resolve requests and issues within the area of responsibility, and help to ensure the implemented solutions meet the service quality, security and performance benchmarks, and that the delivery is on time and within budget.
 
 
 
 
 
 
 Job Roles &amp; Responsibilities:
 
 
 
 
 Strategy, Planning and Management
 
 
 
 
 Planning and Management
 
 
 <ul>
 <li>
 Ensure effective planning to achieve the strategic objectives of the unit, and maintain cost effective mode of operation in area of responsibility.
 </li>
 </ul>
 
 
 Operations, Review and Reporting
 
 
 
 
 
 
 Understanding
 
 
 
 
 <ul>
 <li>
 Maintain updated knowledge of rules, regulations and standards in the field and related matters of interest to the department
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Fieldwork
 
 
 
 
 <ul>
 <li>
 Provide technical and functional support to the systems within the area of responsibility, both directly and through team members and suppliers.
 </li>
 <li>
 Maintain the security and resilience of systems within the area of responsibility, as per the Bank&rsquo;s policies, procedures and regulatory requirements.
 </li>
 <li>
 Analyse, diagnose and troubleshoot issues and deploy required detective, corrective and preventive measures (fixes, patches, upgrades, etc.).
 </li>
 <li>
 Maintain effective procedures (backup, restoration, configuration, tuning, etc.), ensuring compliance with leading practices and quality standards.
 </li>
 <li>
 Participate in initiative analysis, study requirements, research and document possible suitable configurations, solutions and vendors
 </li>
 <li>
 Contribute to and support planned and ongoing projects, ensuring alignment with relevant strategies and objectives, policies and regulations
 </li>
 <li>
 Manage system resources and participate in capacity planning and maintenance activities, ensuring adequate sizing for optimal performance.
 </li>
 <li>
 Perform product research in related areas and advise IT management with the identified improvement opportunities.
 </li>
 </ul>
 
 
 
 
 Review and Monitoring
 
 
 
 
 <ul>
 <li>
 Monitor adherence and compliance to policies, procedures and frameworks and ensure the implementation of corrective actions to reduce Risk
 </li>
 <li>
 Monitor SLAs and team KPIs to ensure planned targets are being met, that IT services are delivered accordingly, and analyse/report deviations
 </li>
 </ul>
 
 
 
 
 Reporting
 
 
 
 
 <ul>
 <li>
 Generate and circulate scheduled periodic and requested ad-hoc reports ensuring their accuracy and timely delivery
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Stakeholder Management
 
 
 
 
 Internal Interactions
 
 
 <ul>
 <li>
 Participate in the various cross-functional committees/team discussions for multiple purposes to achieve optimal service efficiency
 </li>
 <li>
 Continuously coordinate and collaborate with IT teams, as well as wider business and control units for effective and efficient system support
 </li>
 </ul>
 
 
 External Representation
 
 
 <ul>
 <li>
 Maintain continuous interaction, coordination and collaboration with relevant external System and Service Suppliers
 </li>
 </ul>
 
 
 
 
 
 Job Specifications
 
 
 
 
 
 E
 
 ducational Qualification(s)
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent in a related field
 </li>
 </ul>
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 6 years of relevant technical work experience in a Bank or Financial Institution
 </li>
 <li>
 Strong analytical, technical, interpersonal and communication skills
 </li>
 <li>
 Knowledge of business operations, system requirements, and IT processes development in a bank or a financial institution is required.
 </li>
 </ul>
 
 
 
 Certification(s)
 
 
 
 <ul>
 <li>
 Middleware systems
 </li>
 <li>
 Workflow solutions
 </li>
 </ul>
 
 
 
 Language(s) known
 
 
 
 <ul>
 <li>
 English (Proficient)
 </li>
 <li>
 Arabic (Proficient)
 </li>
 </ul>
 
 
</div>

Assistant Manager- Integration Systems

Deutsche Bahn

<div>
 Railways for the world of tomorrow .
 
 
 Railways for the world of tomorrow!
 
 
 DB Engineering &amp; Consulting (DB E&amp;C) is a part of the DB group, a world leading global railway company with an extensive organization in Germany and projects around the world. Our company offers technically sophisticated and customized infrastructure, mobility and transport solutions. With our sustainable concepts, gained from our experience in project work for decades, we ensure the future success of economic regions, make important contributions to the protection of the environment and help shape the world of the future. We represent 180 years of rail experience and our infrastructure projects connect continents. We set the standard for transportation and modern mobility.
 
 
 We are seeking a
 
 Key Account Manager (Railway Freight Business) as a part of DB E&amp;C Team in Qatar
 
 . In your role, you will be responsible for acquiring and managing potential future customers for the rail freight team for the GCC Railway. The job open-ing is located in Riyadh, Doha or Abu Dhabi, and offers exciting challenges and potential for career growth.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Responsible for acquiring and managing potential future customers for the rail freight team for the GCC Railway.
 </li>
 <li>
 Identify potential future clients and make initial contact with them.
 </li>
 <li>
 Discuss potential specific business opportunities with future clients, determine client needs and develop commercial models.
 </li>
 <li>
 Support the Railway Business Expert and the Freight Expert in the development of the rail freight business plan for the GCC Railway.
 </li>
 <li>
 Support the Rail Freight Business Expert in performing a Market Study by approaching potential future customers and discuss their appetite for using rail.
 </li>
 <li>
 Support preparation of tender documents or any other documents required in the procurement.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Master&rsquo;s or bachelor&rsquo;s degree in economics, in Industrial Engineering or equivalent.
 </li>
 <li>
 15+ years&rsquo; experience within international transport and logistics holdings providing railway services as a core business. Sales representative of a logistics service provider. Development of sales agreements between railways and clients.
 </li>
 <li>
 Must be fluent in both English and Arabic.
 </li>
 <li>
 Deep knowledge of sales activities of a logistics service provider with focus on rail business.
 </li>
 <li>
 Solid ability to conduct sales meetings and negotiate with potential clients.
 </li>
 <li>
 Able to sell the advantages of rail freight over other alternatives.
 </li>
 <li>
 Development of sales agreements, MoUs, LoIs and such like.
 </li>
 <li>
 Excellent skills in MS Office.
 </li>
 </ul>
</div>

Key Account Manager - NME (f/m/d)

Explore 451+ Manager business support in Kuwait this September. Find roles across top companies and apply now to boost your career.

451 manager business support jobs IN Kuwait

Area Coach - Krispy Kreme

Admin Officer

Brand Manager

Brand Manager

Research Operations & Project Management Officer

Assistant Manager- Integration Systems

Key Account Manager - NME (f/m/d)