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assistant manager - cx & ops

manager of business operations

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Gurugram, Haryana, India; Bengaluru, Karnataka, India
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Supply Chain, Operations Management, Finance, Business, a related field or equivalent practical experience.
 </li>
 <li>
 4 years of experience in multi-disciplined procurement, leading strategy development, execution and sourcing or a related function, or a related advanced degree.
 </li>
 <li>
 Experience with manual and online running Request for Information (RFIs) and Request for Proposal (RFPs).
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 4 years of experience in agreement management, or related procurement roles, overseeing the entire agreement life-cycle or procurement operations.
 </li>
 <li>
 Experience in collaborating with legal teams or external counsel for agreement drafting and review, and support in agreement negotiations, terms clarification, and issue resolution.
 </li>
 <li>
 Experience in managing agreement functions, and ensuring alignment with organizational standards.
 </li>
 <li>
 Experience in agreement management software to improve the management processes.
 </li>
 <li>
 Experience in developing standardized processes and workflows for agreement management with the knowledge of agreement management principles.
 
 
 </li>
 </ul>
 
 About the job
 
 The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support contract administration process including agreement stamping, signature, and closure and agreement metadata management.
 </li>
 <li>
 Monitor agreement compliance, obligations, and milestones throughout the duration.
 </li>
 <li>
 Identify and engage with external vendors or service providers to manage specific aspects of the process.
 </li>
 <li>
 Support development of standardized processes and workflows for agreement administration and management.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Commercial Operations Manager

Navi

<div>
 
 
 
 About the Team
 
 
 
 
 Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI. This role is within the Strategy &amp; Business Operations (SBO) function, which supports all business lines and serves as the front-end for non-automated customer interactions.
 
 
 
 
 
 
 SBO's Core Mandate:
 
 
 
 
 ● Act as the voice of the customer within Navi and represent Navi to its customers.
 
 
 ● Drive industry-first, customer-facing innovations to solve large-scale problems (e.g., increasing cashless health claims from 50% to 90%, or tackling fraud in debt management and claims).
 
 
 
 
 
 
 Key Operating Verticals:
 
 
 
 
 ● Debt Management: Focus on making our lending portfolio profitable by ensuring we get most of money back we have lent using data science and human behavior principles.
 
 
 ● Customer Experience: Understanding users pain points and work with product and tech to
 
 
 better our offerings.
 
 
 ● Claims: Give the best ever customer experience to genuine customers and catch all fraudulent cases upfront
 
 
 ● Operations: Non customer facing operations focussed on making customer experience better while managing operations risk
 
 
 
 
 
 
 Central Functions:
 
 
 
 
 ● Process Excellence: Create, audit and improve people and various processes : broadly involves auditing and doing RCAs on people and processes and using that to drive actions which improves the business metrics for short and long term.
 
 
 ● Control Tower: Real time monitoring of all critical business metrics along with pre-empting and intervening any issues at early stage
 
 
 
 
 
 
 About the Role
 
 
 
 
 At SBO, we are looking for bright people who are at the very cusp of their professional journey
 
 
 and have potential to be in the top 0.1% in whatever they take up. This position provides a chance to work with the best and in process learn what it takes to attain the highest professional potential.
 
 
 If you are someone who has exceeded expectations in MOST of the things you have taken up in
 
 
 your life (be it academics, or work, or any hobbies), it&rsquo;s a place made for you.
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 
 ● Define and refine program objectives, strategies, and execution plans
 
 
 ● Lead end-to-end program management, ensuring timely delivery and issue resolution
 
 
 ● Collaborate with cross-functional teams (product, tech, analytics) to co-create solutions and drive business outcomes
 
 
 ● Design and execute experiments to test new ideas and identify the most effective approaches
 
 
 ● Develop workflows, dashboards, and metrics to track performance and effectiveness
 
 
 ● Ensure project quality through adherence to best practices and continuous improvement
 
 
 ● Identify risks early and implement mitigation strategies
 
 
 ● Be part of a strategic initiative with the potential to transform the industry
 
 
 
 
 
 
 Must Haves
 
 
 
 
 ● Strong business-first mindset with a problem-solving approach
 
 
 ● Highly analytical and data-driven in decision-making
 
 
 ● Excellent verbal and written communication skills
 
 
 ● Strong interpersonal skills with a collaborative working style
 
 
 ● Self-starter with the ability to thrive in a fast-paced, dynamic environment
 
 
 ● Proactive and innovative; comfortable exploring unconventional solutions
 
 
 ● Tech-savvy and open to working in a technology-driven setup
 
 
 ● Willingness to be hands-on and dive deep into problem-solving
 
 
 
 
 
 
 Inside Navi
 
 
 
 
 We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal &amp; Home Loans to UPI, Insurance, Mutual Funds, and Gold &mdash; we&rsquo;re building tech-first solutions that work at scale, with a strong customer-first approach.
 
 
 
 
 Founded by Sachin Bansal &amp; Ankit Agarwal in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 
 The Navi DNA
 
 
 
 
 Ambition. Perseverance. Self-awareness. Ownership. Integrity.
 
 
 
 We&rsquo;re looking for people who dream big when it comes to innovation. At Navi, you&rsquo;ll be empowered with the right mechanisms to work in a dynamic team that builds and
 
 
 improves innovative solutions. If you&rsquo;re driven to deliver real value to customers, no matter the challenge, this is the place for you.
 
 
 
 
 
 We chase excellence by uplifting each other&mdash;and that starts with every one of us.
 
 
 
 
 
 
 Why You'll Thrive at Navi
 
 
 
 
 At Navi, it&rsquo;s about how you think, build, and grow. You&rsquo;ll thrive here if:
 
 
 ● You&rsquo;re impact-driven : You take ownership, build boldly, and care about making a real difference.
 
 
 ● You strive for excellence : Good isn&rsquo;t good enough. You bring focus, precision, and a passion for quality.
 
 
 ● You embrace change : You adapt quickly, move fast, and always put the customer first.
 
</div>

Associate Manager - (Strategy and Business Operations)

<div>
 
 
 
 About the Team
 
 
 
 
 Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI. This role is within the Strategy &amp; Business Operations (SBO) function, which supports all business lines and serves as the front-end for non-automated customer interactions.
 
 
 
 
 
 
 
 
 SBO's Core Mandate:
 
 
 
 ● Act as the voice of the customer within Navi and represent Navi to its customers.
 
 
 ● Drive industry-first, customer-facing innovations to solve large-scale problems (e.g., increasing cashless health claims from 50% to 90%, or tackling fraud in debt management and claims).
 
 
 
 
 
 
 
 
 Key Operating Verticals:
 
 
 
 ● Debt Management: Focus on making our lending portfolio profitable by ensuring we get most of money back we have lent using data science and human behavior principles.
 
 
 ● Customer Experience: Understanding users pain points and work with product and tech to better our offerings.
 
 
 ● Claims: Give the best ever customer experience to genuine customers and catch all fraudulent cases upfront
 
 
 ● Operations: Non customer facing operations focussed on making customer experience better while managing operations risk
 
 
 
 
 
 
 
 
 Central Functions:
 
 
 
 ● Process Excellence: Create, audit and improve people and various processes : broadly involves auditing and doing RCAs on people and processes and using that to drive actions which improves the business metrics for short and long term.
 
 
 ● Control Tower: Real time monitoring of all critical business metrics along with pre-empting and intervening any issues at early stage
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 At SBO, we are looking for bright people who are at the very cusp of their professional journey
 
 
 and have potential to be in the top 0.1% in whatever they take up. This position provides a chance to work with the best and in process learn what it takes to attain the highest professional potential. If you are someone who has exceeded expectations in MOST of the things you have taken up in your life (be it academics, or work, or any hobbies), it&rsquo;s a place made for you.
 
 
 
 
 
 
 
 
 
 What We Expect From You
 
 
 
 ● Develop and refine program objectives, strategies and program planning
 
 
 ● Lead project executions, monitoring project progress, identifying and solving potential issues
 
 
 ● Manage and collaborate with cross-functional teams to co-deliver
 
 
 ● Ensure that projects meet quality standards and best practices to deliver excellence
 
 
 ● Identify potential risks and develop risk mitigation plans to minimize project
 
 
 ● Maintain and deliver detailed program documentation, including project plans,
 
 
 ● progress reports, and budget updatesBe part of a strategic initiative with the potential to transform the industry
 
 
 
 
 
 
 
 
 Must Haves
 
 
 
 ● Business first thinking
 
 
 ● Highly analytical and data driven
 
 
 ● Strong verbal and written communication
 
 
 ● Strong interpersonal skills as role will be highly collaborative
 
 
 ● Ability to work in a fast paced environment and be a self-starter
 
 
 ● Takes initiative and can think of new ways to approach a problem
 
 
 ● MBA from top B schools with up to 3 years of experience
 
 
 
 
 
 
 
 
 Inside Navi
 
 
 
 We are shaping the future of financial services for a billion Indians through products
 
 
 that are simple, accessible, and affordable. From Personal &amp; Home Loans to UPI,
 
 
 Insurance, Mutual Funds, and Gold &mdash; we&rsquo;re building tech-first solutions that work at
 
 
 scale, with a strong customer-first approach.
 
 
 
 
 Founded by Sachin Bansal &amp; Ankit Agarwal in 2018, we are one of India&rsquo;s fastest-growing financial services organisations. But we&rsquo;re just getting started!
 
 
 
 
 
 
 
 
 
 Our Culture
 
 
 
 
 The Navi DNA
 
 
 
 
 Ambition. Perseverance. Self-awareness. Ownership. Integrity.
 
 
 
 We&rsquo;re looking for people who dream big when it comes to innovation. At Navi, you&rsquo;ll be empowered with the right mechanisms to work in a dynamic team that builds and
 
 
 improves innovative solutions. If you&rsquo;re driven to deliver real value to customers, no matter the challenge, this is the place for you.
 
 
 
 
 
 We chase excellence by uplifting each other&mdash;and that starts with every one of us.
 
 
 
 
 
 
 
 
 Why You'll Thrive at Navi
 
 
 
 At Navi, it&rsquo;s about how you think, build, and grow. You&rsquo;ll thrive here if:
 
 
 ● You&rsquo;re impact-driven : You take ownership, build boldly, and care about making a real difference.
 
 
 ● You strive for excellence : Good isn&rsquo;t good enough. You bring focus, precision, and a passion for quality.
 
 
 ● You embrace change : You adapt quickly, move fast, and always put the customer first.
 
</div>

Associate Manager II - (Strategy and Business Operations)

slice

<div>
 
 
 About the Role
 
 
 
 
 
 
 This is a cross-functional role at the intersection of product thinking and operational execution. You&rsquo;ll help shape new product ideas, ensure they meet regulatory requirements, and work with multiple teams to bring them to life. It&rsquo;s ideal for someone who enjoys problem-solving, thrives in ambiguity, and wants to work closely with product, tech, and business teams.
 
 
 
 
 
 
 What you will do
 
 
 
 
 
 <ul>
 <li>
 Conduct market research and compliance checks to validate new product ideas.
 </li>
 <li>
 Draft structured PRDs to align teams and drive product clarity.
 </li>
 <li>
 Work cross-functionally with business, tech, design, and product to execute fast and iterate often.
 </li>
 <li>
 Analyze product adoption and ops workflows to identify areas of improvement.
 </li>
 <li>
 Bring structure to ambiguity and help the team move quickly with focus.
 </li>
 </ul>
 
 
 
 
 
 What you will need
 
 
 
 
 
 <ul>
 <li>
 0-2 years of product management experience or PM internships in a fast-paced B2C/fintech startups.
 </li>
 <li>
 Strong communication and documentation skills - you can simplify complex ideas.
 </li>
 <li>
 A structured problem who&rsquo;s comfortable with ambiguity.
 </li>
 <li>
 Interest in product thinking and building zero-to-one solutions.
 </li>
 <li>
 Collaborative mindset to thrives in cross-functional setup.
 </li>
 </ul>
 
 
 
 
 
 Additional information
 
 
 
 
 
 
 
 Life at slice
 
 
 
 
 
 
 Life so good, you&rsquo;d think we&rsquo;re kidding:
 
 <ul>
 <li>
 Competitive salaries. Period.
 </li>
 <li>
 An extensive medical insurance that looks out for our employees &amp; their dependents. We&rsquo;ll love you and take care of you, our promise.
 </li>
 <li>
 Flexible working hours. Just don&rsquo;t call us at 3AM, we like our sleep schedule.
 </li>
 <li>
 Tailored vacation &amp; leave policies so that you enjoy every important moment in your life.
 </li>
 <li>
 A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
 </li>
 <li>
 Learning and upskilling opportunities. Seriously, not kidding.
 </li>
 <li>
 Good food, games, and a cool office to make you feel like home. An environment so good, you&rsquo;ll forget the term &ldquo;colleagues can&rsquo;t be your friends&rdquo;.
 </li>
 </ul>
 
 
 
 
 
 About us
 
 
 
 
 
 
 slice the way you bank
 
 
 
 
 
 slice&rsquo;s purpose is to make the world better at using money and time, with a major focus on building the best consumer experience for your money. We&rsquo;ve all felt how slow, confusing, and complicated banking can be. So, we&rsquo;re reimagining it. We&rsquo;re building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us.
 
 
 
 
 
 Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, slice UPI ATMs, slice fixed deposits, slice borrow, and UPI-powered bank branch are designed to be simple, rewarding, and completely in your control. At slice, you&rsquo;ll get to build things you&rsquo;d use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together.
 
 
 
 
 
 We&rsquo;re backed by some of the world&rsquo;s leading investors, including Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital.
 
</div>

Product & Operations

PhonePe

<div>
 
 About PhonePe Limited:
 
 
 
 Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
 
 
 PhonePe&rsquo;s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company&rsquo;s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
 
 
 
 Culture:
 
 
 
 At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you&rsquo;re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
 
 
 
 Job Purpose
 
 
 
 The Merchant Support specialist acts as the primary interface between Phonepe and our business partners. The Merchant Support specialist will be responsible for providing timely and accurate operational support to Merchants on the Phonepe platform. The successful candidate has an immediate, distinct effect on the experience of Phonepe Merchants. A Merchant Support specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone Portal and email L2 cases.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Primarily handling merchant escalated cases daily.
 </li>
 <li>
 Working with the internal stakeholder to extract the resolution.
 </li>
 <li>
 Identify opportunities for process improvement, considering the merchant and partner experiences
 </li>
 <li>
 Proactively help to resolve Merchant concerns in a timely, professional and positive manner, escalating issues to next level or other internal stakeholders, as needed
 </li>
 <li>
 If required need to connect with the merchants via Phone or non-voice channel, to understand and work on the case efficiently and effectively
 </li>
 <li>
 Flexible to take up extra initiative or additional work as per the organizational requirement
 
 
 </li>
 </ul>
 
 Educational Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 Education &ndash; Graduate in any stream (10+2+3)
 </li>
 <li>
 Skills &ndash; Best written and communication skills &amp; MS Office knowledge
 </li>
 <li>
 Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred
 </li>
 <li>
 Experience &ndash; 2 to 4 years
 
 
 </li>
 </ul>
 
 PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
 
 
 
 <ul>
 <li>
 Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
 </li>
 <li>
 Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
 </li>
 <li>
 Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
 </li>
 <li>
 Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
 </li>
 <li>
 Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
 </li>
 <li>
 Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
 
 
 </li>
 </ul>
 
 
 Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process,
 
 
 
 
 please fill out this form.
 
 
 
 
 
 
 Read more about PhonePe
 
 
 
 
 on our blog
 
 
 
 
 .
 
 
 
 
 
 Life at PhonePe
 
 
 
 
 PhonePe in the news
 
</div>

Manager - Operations & Process Design

VEGROW

<div>
 
 
 Job Title
 
 : Deputy Manager/Manager &ndash; Planning &amp; Project Management
 
 
 
 Experience
 
 : 2&ndash;3 Years
 
 
 
 Location
 
 : Bangalore
 
 
 
 Department
 
 : Planning &amp; Project Management
 
 
 
 
 
 
 Job Description
 
 
 
 We are seeking a highly motivated Deputy Manager/Manager &ndash; Planning &amp; Project Management to join Vegrow. This role will focus on leveraging data analytics to drive strategic planning, strengthen control tower operations, and improve manpower planning and revenue outcomes through data insights.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Data Analytics &amp; BI
 
 : Utilize Power BI and other analytics tools to generate actionable insights that improve decision-making and operational performance.
 </li>
 <li>
 
 Control Tower Operations
 
 : Lead control tower operations, using data-driven insights to optimize manpower planning, resource allocation, and revenue management.
 </li>
 <li>
 
 Strategic Planning
 
 : Translate complex datasets into business insights to support long-term planning and project execution.
 </li>
 <li>
 
 Cross-Functional Collaboration
 
 : Partner with operations, supply chain, and leadership teams to align planning initiatives with organizational goals.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 
 Experience
 
 : 2&ndash;3 years in planning, project management, or business analytics with exposure to operations/supply chain preferred.
 </li>
 <li>
 
 Technical Skills
 
 : Strong proficiency in
 
 Power BI
 
 with hands-on data analytics experience; Excel and SQL knowledge is a plus.
 </li>
 <li>
 
 Analytical Ability
 
 : Ability to interpret and analyze large datasets, perform root cause analysis, and provide actionable recommendations.
 </li>
 <li>
 
 Communication
 
 : Excellent communication and presentation skills to effectively share insights with stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us
 
 
 
 At Vegrow, you will be part of a dynamic team driving efficiency and innovation in agriculture supply chains. This role offers the opportunity to make a real business impact by combining planning, project management, and advanced analytics.
 
</div>

Deputy Manager/Manager – Planning & Project Management

Tata Consultancy Services

<div>
 
 Greetings from TCS
 
 
 WE Are Hiring For
 
 
 
 
 SCOM (System Center Operations Manager)
 
 
 
 
 EXP 8+
 
 
 Location : Bangalore
 
 
 
 
 
 
 
 Services description:
 
 
 
 
 
 
 SCOM (System Center Operations Manager) Engineer
 
 
 
 is responsible for managing and maintaining the health, performance, and reliability of IT services across data centres and client devices using Microsoft's System Center Operations Manager.
 
 
 
 
 
 
 
 Experience Level: E3
 
 
 
 
 
 
 
 Required Experience &amp; Skillset:-
 
 
 <ul>
 <li>
 More than 8+ years of relevant Experience in the required area (System Center Operations Manager - SCOM)
 </li>
 <li>
 Required:
 </li>
 <li>
 Expert knowledge of managing, maintenance &amp; troubleshooting of SCOM Infrastructure
 </li>
 <li>
 Expert knowledge of Implementation and upgrade of existing SCOM 2019/2022 Landscape
 </li>
 <li>
 Experience in application/OS performance and availability monitoring
 </li>
 <li>
 Strong experience with writing SQL queries.
 </li>
 <li>
 SQL Azure Cloud Experience with the installation, configuration and administration of Microsoft System Center Operations Manager 2019/2022
 </li>
 <li>
 Experience using Microsoft Windows PowerShell scripting engine to automate tasks with SCOM
 </li>
 <li>
 Experience with System Center Orchestrator
 </li>
 <li>
 Ability to understand XML configuration files for Management Packs
 </li>
 <li>
 Familiarity with Enterprise Hardware and Infrastructure solutions with integration to SCOM Landscape.
 </li>
 <li>
 Understanding of Windows Server Administration
 </li>
 </ul>
 
 
 Desired:
 
 
 <ul>
 <li>
 SCOM Application Updates
 </li>
 <li>
 Server Patch management
 </li>
 <li>
 Knowledge of Networking
 </li>
 <li>
 Knowledge of SQL
 </li>
 <li>
 Knowledge of Windows/Linux Servers
 </li>
 <li>
 Experience with ITIL processes especially incident, change and service level management
 </li>
 <li>
 Need to be independent and coordinate with various teams for the daily operations, plan and execute scheduled activities.
 </li>
 <li>
 Able to work in 8/5 support shift, adaptive to rotational shift in case of business need.
 </li>
 <li>
 Willingness to learn new skills and technologies.
 </li>
 <li>
 Ability to make quick decisions, assume leadership without supervision, able to assume a role of authority as necessary.
 </li>
 <li>
 A keen eye for detail and a result driven approach.
 </li>
 <li>
 Effective analysis: Ability to listen, analyze and summarize.
 </li>
 <li>
 Ability to work in stressful situations. Conflict management skills is a plus.
 </li>
 <li>
 Customer and team-work oriented.
 </li>
 <li>
 Outstanding communication skills. Excellent English written and oral communication skills.
 </li>
 </ul>
 
 
</div>

System Center Operations Manager

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