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manager of communications

McKinsey & Company

<div><div><div>Job ID: 104356
<div><div><li>Doha</li></div></div><div> 
</div></div><div> 
 
<div>Do you want to work on complex and pressing challenges&mdash;the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you&rsquo;ve come to the right place.
</div></div><div><div>YOUR IMPACT
<div>Through partnership with senior leaders and stakeholders across communications initiatives, you will serve as a leader to your team and will drive the development and execution of best-in-class global communications programs, events, and publications that will enable client activation and funnel building across all channels.
By leveraging strategic project briefs, data-driven insights, and a deep understanding of audience needs, you will ensure communications efforts are aligned with the firm&rsquo;s priorities and deliver measurable impact. You will proactively shape creative communications content and tactics to showcase McKinsey&rsquo;s capabilities, knowledge, and assets. Additionally, you will maintain McKinsey&rsquo;s reputation, punctuate its expertise, and bring campaigns to life in relevant ways across channels, platforms, and stakeholders.
You will proactively shape creative communications strategies to showcase McKinsey&rsquo;s knowledge and assets, maintain the firm&rsquo;s reputation, and bring campaigns to life in the Middle East Office (MEO). This role will lead the planning and execution of flagship events, roundtables, and partner dinners, while also managing sponsorship negotiations and speaking opportunities. This role involves supporting practice-specific events in collaboration with client activation teams, overseeing event vendors as needed, and driving post-event amplification in partnership with the Digital Lead. Additionally, you will ensure firm themes are seamlessly integrated into the overall branding and narrative for a cohesive and impactful event strategy.
In terms of creating effective communications: you&rsquo;ll drive high-quality writing and editing by leading/enabling teams to develop clear, structured and engaging written communications that rigorously follow conventions of written English (and local languages when relevant). Along with cell leaders, you will manage the firm&rsquo;s reputational risk by mapping strengths/weaknesses and handling opportunities/threats. You&rsquo;ll anticipate, identify and respond to reputation risk issues to protect and enhance McKinsey's reputation by reviewing materials and proactively shaping narratives.
You&rsquo;ll conduct strategic assessments to support execution and prioritization of communication campaigns and events (e.g., competitor insights, event speaker research), collating insights into actionable formats for leadership and ensuring alignment with project briefs when applicable. You&rsquo;ll establish high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels in support of relevant brand pivots, ensuring resonance with target audiences and alignment with strategic objectives.
In terms of project management and creation: you&rsquo;ll define and direct appropriate strategic communications objectives and strategies to achieve them; help radiate priorities and important topics across existing channels and ensure appropriate positioning with key stakeholders. You&rsquo;ll manage development and dissemination of external and/or internal websites and publications.
You&rsquo;ll develop and execute reputation-building programs through a mix of publishing activities (e.g., monitoring of media relations and public relations, targeted knowledge dissemination). You&rsquo;ll identify, secure and manage appropriate partnerships with internal or external stakeholders and build network of key editors, journalists, policymakers, senior executives, and academics and work with partners to strengthen relationships with these audiences. You&rsquo;ll advise and counsel partners in developing networking programs to strengthen relationships with clients, potential clients and media.
You&rsquo;ll manage the communications team, including hiring, developing, coaching, and evaluating team members, as applicable. You&rsquo;ll develop strategy and corresponding metrics to measure impact and implement related data collection/reporting mechanisms, applying analysis to optimize decision-making and outreach strategies across the marketing funnel following firm unified measurement guidelines and frameworks.
You will also foster an agile team environment, encouraging iterative work processes, delivering work-in-progress frequently, and collaborating in quick, iterative rounds. You&rsquo;ll coach and support immediate team and junior colleagues, as applicable, and enable a collaborative and inclusive environment for the team while empowering individuals to be innovative and performance driven.
You&rsquo;ll also manage contact databases to maximize dissemination and engagement. You will actively gather audience insight to be shared with authors and stakeholders, adjusting outreach strategies to optimize engagement across the marketing funnel. You&rsquo;ll role model Marketing Mindsets (MM) behaviors, ensuring the team receives adequate training, actively uses MM tools and terminology, and applies them to drive impactful outcomes.</div>
</div></div><div><div>YOUR GROWTH
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:<div><ul><li>
Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.</li><li>
A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.</li><li>
Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.</li><li>
Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.</li></ul></div>
</div></div><div><div>YOUR QUALIFICATIONS AND SKILLS
<div><div><div><ul><li>U.S. bachelor&rsquo;s degree or equivalent education or work experience required</li><li>
8+ years of experience in a business communications-related field, a benefit if in a professional services environment, corporate communications role, government, or communications agency background</li><li>
Experience developing complex integrated communications programs</li><li>
Experience creating and maintaining accurate budgets, schedules and timelines for project</li><li>
Experience in leading others preferred</li><li>
Mastery of Microsoft Office (Word, PowerPoint, Teams) and Firm related tools (Box, Slack)</li><li>
Excellent at reconciling conflicting priorities and coordinating different efforts within a fast-paced, influence-driven, fluid, ambiguous and agile operating environment</li><li>
Exceptional ability to develop an internal network and exhibit presence, credibility and confidence in advising partners and senior colleagues with clear understanding and quick grasp of complex business principles, aligned to McKinsey&rsquo;s overall content agenda to further the firm&rsquo;s strategic objectives</li><li>
Outstanding organizational and project management skills; ability to execute with speed, high level of accuracy and efficiency, attention to detail, and follow-through and ability to provide excellent leadership for junior colleagues, fostering psychological safety, inclusion, and a collaborative environment while encouraging innovation and performance</li><li>
Excellent instinct for reputational risks and exercise outstanding judgement; ability to counsel internal stakeholders and help them achieve their objectives while also mitigating risks</li><li>
Outstanding communication skills (e.g., writing, editing, storytelling) across formats (e.g., written, verbal/presentation, digital-ready content) with an ability to craft messaging that resonates with audiences at different stages of the funnel and aligns with strategic objectives</li><li>
Proficiency and fluency in verbal and written English are required and broad skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, executive communications, events</li></ul></div></div></div></div></div></div></div>

Manager of Communications

<div>
 
 Who You'll Work With
 
 
 
 You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
 
 
 In return for your drive, determination, and curiosity, we&rsquo;ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
 
 
 When you join us, you will have:
 
 
 <ul>
 <li>
 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
 </li>
 <li>
 Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 Through partnership with senior leaders and stakeholders across communications initiatives, you will serve as a leader to your team and will drive the development and execution of best-in-class global communications programs, events, and publications that will enable client activation and funnel building across all channels.
 
 
 By leveraging strategic project briefs, data-driven insights, and a deep understanding of audience needs, you will ensure communications efforts are aligned with the firm&rsquo;s priorities and deliver measurable impact. You will proactively shape creative communications content and tactics to showcase McKinsey&rsquo;s capabilities, knowledge, and assets. Additionally, you will maintain McKinsey&rsquo;s reputation, punctuate its expertise, and bring campaigns to life in relevant ways across channels, platforms, and stakeholders.
 
 
 You will proactively shape creative communications strategies to showcase McKinsey&rsquo;s knowledge and assets, maintain the firm&rsquo;s reputation, and bring campaigns to life in the Middle East Office (MEO). This role will lead the planning and execution of flagship events, roundtables, and partner dinners, while also managing sponsorship negotiations and speaking opportunities. This role involves supporting practice-specific events in collaboration with client activation teams, overseeing event vendors as needed, and driving post-event amplification in partnership with the Digital Lead. Additionally, you will ensure firm themes are seamlessly integrated into the overall branding and narrative for a cohesive and impactful event strategy.
 
 
 In terms of creating effective communications: you&rsquo;ll drive high-quality writing and editing by leading/enabling teams to develop clear, structured and engaging written communications that rigorously follow conventions of written English (and local languages when relevant). Along with cell leaders, you will manage the firm&rsquo;s reputational risk by mapping strengths/weaknesses and handling opportunities/threats. You&rsquo;ll anticipate, identify and respond to reputation risk issues to protect and enhance McKinsey's reputation by reviewing materials and proactively shaping narratives.
 
 
 You&rsquo;ll conduct strategic assessments to support execution and prioritization of communication campaigns and events (e.g., competitor insights, event speaker research), collating insights into actionable formats for leadership and ensuring alignment with project briefs when applicable. You&rsquo;ll establish high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels in support of relevant brand pivots, ensuring resonance with target audiences and alignment with strategic objectives.
 
 
 In terms of project management and creation: you&rsquo;ll define and direct appropriate strategic communications objectives and strategies to achieve them; help radiate priorities and important topics across existing channels and ensure appropriate positioning with key stakeholders. You&rsquo;ll manage development and dissemination of external and/or internal websites and publications.
 
 
 You&rsquo;ll develop and execute reputation-building programs through a mix of publishing activities (e.g., monitoring of media relations and public relations, targeted knowledge dissemination). You&rsquo;ll identify, secure and manage appropriate partnerships with internal or external stakeholders and build network of key editors, journalists, policymakers, senior executives, and academics and work with partners to strengthen relationships with these audiences. You&rsquo;ll advise and counsel partners in developing networking programs to strengthen relationships with clients, potential clients and media.
 
 
 You&rsquo;ll manage the communications team, including hiring, developing, coaching, and evaluating team members, as applicable. You&rsquo;ll develop strategy and corresponding metrics to measure impact and implement related data collection/reporting mechanisms, applying analysis to optimize decision-making and outreach strategies across the marketing funnel following firm unified measurement guidelines and frameworks.
 
 
 You will also foster an agile team environment, encouraging iterative work processes, delivering work-in-progress frequently, and collaborating in quick, iterative rounds. You&rsquo;ll coach and support immediate team and junior colleagues, as applicable, and enable a collaborative and inclusive environment for the team while empowering individuals to be innovative and performance driven.
 
 
 You&rsquo;ll also manage contact databases to maximize dissemination and engagement. You will actively gather audience insight to be shared with authors and stakeholders, adjusting outreach strategies to optimize engagement across the marketing funnel. You&rsquo;ll role model Marketing Mindsets (MM) behaviors, ensuring the team receives adequate training, actively uses MM tools and terminology, and applies them to drive impactful outcomes.
 
 
 
 Your Qualifications and Skills
 
 
 
 <ul>
 <li>
 U.S. bachelor&rsquo;s degree or equivalent education or work experience required
 </li>
 <li>
 8+ years of experience in a business communications-related field, a benefit if in a professional services environment, corporate communications role, government, or communications agency background
 </li>
 <li>
 Experience developing complex integrated communications programs
 </li>
 <li>
 Experience creating and maintaining accurate budgets, schedules and timelines for project
 </li>
 <li>
 Experience in leading others preferred
 </li>
 <li>
 Mastery of Microsoft Office (Word, PowerPoint, Teams) and Firm related tools (Box, Slack)
 </li>
 <li>
 Excellent at reconciling conflicting priorities and coordinating different efforts within a fast-paced, influence-driven, fluid, ambiguous and agile operating environment
 </li>
 <li>
 Exceptional ability to develop an internal network and exhibit presence, credibility and confidence in advising partners and senior colleagues with clear understanding and quick grasp of complex business principles, aligned to McKinsey&rsquo;s overall content agenda to further the firm&rsquo;s strategic objectives
 </li>
 <li>
 Outstanding organizational and project management skills; ability to execute with speed, high level of accuracy and efficiency, attention to detail, and follow-through and ability to provide excellent leadership for junior colleagues, fostering psychological safety, inclusion, and a collaborative environment while encouraging innovation and performance
 </li>
 <li>
 Excellent instinct for reputational risks and exercise outstanding judgement; ability to counsel internal stakeholders and help them achieve their objectives while also mitigating risks
 </li>
 <li>
 Outstanding communication skills (e.g., writing, editing, storytelling) across formats (e.g., written, verbal/presentation, digital-ready content) with an ability to craft messaging that resonates with audiences at different stages of the funnel and aligns with strategic objectives
 </li>
 <li>
 Proficiency and fluency in verbal and written English are required and broad skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, executive communications, events
 </li>
 </ul>
</div>

Millennium Plaza Doha

<div>
 As an E-Commerce Executive, you play a key role in online content management, exploring online marketing opportunities, and overseeing the SEO of the company&rsquo;s website and web traffic. Additionally, the role involves contributing to the day-to-day operations of the department, along with associated tasks and duties.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Collaborate with the Director of Marketing &amp; Communications / Marketing &amp; Communications Manager to develop and enhance traffic through direct and indirect online channels, aiming to boost overall property revenue and key financial and customer metrics.
 </li>
 <li>
 Evaluate the performance of the branded website, offering suggestions to promote and enhance the hotel's online presence, with the goal of increasing bookings and ensuring website currency.
 </li>
 <li>
 Monitor, implement, and execute the property's active presence on all social media tools to maximize online exposure.
 </li>
 <li>
 Develop e-newsletters and other online advertising mediums related to the property, including its presence on partners' e-newsletters.
 </li>
 <li>
 Ensure accurate and brand-compliant content (photography &amp; descriptions) for the property on all online channels.
 </li>
 <li>
 Conduct regular quality assurance audits on the hotel's descriptive content and images, ensuring consistency across all channels and alignment with the brand website.
 </li>
 <li>
 Load and update content (photography &amp; descriptions) for the property on all online channels in consultation with the Director of Marketing &amp; Communications.
 </li>
 <li>
 Monitor and assess the property's reviews on online portals, ensuring official hotel feedback is provided as needed.
 </li>
 <li>
 Assist in identifying and evaluating new marketing opportunities to increase direct internet traffic and drive online production.
 </li>
 <li>
 Assist in evaluating the online presence and rate position of immediate competitors.
 </li>
 <li>
 Collaborate with the Director of Marketing &amp; Communications in monitoring and implementing the full-year Online Marketing and advertising plan.
 </li>
 <li>
 Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

E-Commerce Executive

Canonical

<div>
 Be the voice of Canonical
 
 
 We're on the lookout for an energetic and creative Senior Communications Manager with experience in analyst relations (AR) to join our communications team. The ideal person for this role will drive communications strategy through the analyst relations channel in order to increase Canonical's visibility among industry influencers and shape market perception.
 
 
 Canonical serves a diverse customer base, ranging from end users to startups, large enterprises and governments. Our portfolio is broad in scope and in reach. The ideal candidate is passionate about technology, curious about shaping the evolving AR field, and relishes the challenge of communicating a diverse product range based around trusted open source.
 
 
 The AR field is becoming increasingly data-driven. Market research is also changing as a discipline thanks to AI models. As the voice of Canonical towards analysts and industry influencers, you will define and implement a strategy for data-driven engagement across portfolio areas, building on key narratives, developing new ones, and establishing relationships to advance our position across markets.
 
 
 This role will involve close partnership with the Product Management function within the company, as well as the Alliances, Sales and Marketing teams, to communicate key product news and announcements and manage perception of Canonical and its range of products among analysts. You will have the opportunity to shape the AR field in the company and help our organization stay ahead of the curve using technologies like AI to conduct market research and assess market perception, delivering insights to the business.
 
 
 This is a senior position and sits in the communications team reporting to the Director of Communications.
 
 
 
 Location:
 
 
 This role will be based remotely in the EMEA region.
 
 
 
 What your day will look like
 
 
 <ul>
 <li>
 Prepare and execute analyst-focused communications plans for product announcements, new partnerships and other initiatives in line with our go-to-market strategy
 </li>
 <li>
 Proactively look for ways to use new technologies like AI to analyze market trends and assess analyst perception and sentiment of Canonical and its products
 </li>
 <li>
 Understand GenAI platforms developed by analyst firms and ensure they contain the right information about Canonical's portfolio
 </li>
 <li>
 Craft and deliver compelling narratives about Canonical and its products in line with our company vision
 </li>
 <li>
 Manage analyst relationships directly, coordinating touchpoints throughout the year both through online briefings and industry events
 </li>
 <li>
 Measure the impact of the AR program, reporting regularly on progress to leadership, implementing the necessary tooling to improve collaboration and managing spend
 </li>
 <li>
 Proactively position the company in key analyst reports to drive recommendations and strengthen the company's brand
 </li>
 <li>
 Support the Director of Communications on Corporate Communications initiatives
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Extensive experience in market research, AR or communications
 </li>
 <li>
 Experience managing technology communications (agency or in-house) or AR programs
 </li>
 <li>
 A track record of delivering innovative and successful communications campaigns in the technology space, and enhancing company positioning through AR programs
 </li>
 <li>
 Experience of cloud/SaaS/open source technology an advantage
 </li>
 <li>
 An analytical eye and a good sense for the type of content that resonates best with analysts and other industry influencers
 </li>
 <li>
 Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
 </li>
 <li>
 Affinity for planning is a must, experience with project management tools like Jira is an advantage
 </li>
 <li>
 Background in product management or product marketing is a plus but not required
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 
 What we offer you
 
 
 
 Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
 
 
 In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
 
 
 🏠Fully remote working environment - we've been working remotely since 2004!
 
 
 📚Personal learning and development budget of 2,000USD per annum
 
 
 💰Annual compensation review
 
 
 🏆Recognition rewards
 
 
 🏝 Annual holiday leave
 
 
 👶Parental Leave
 
 
 🧑&zwj;💼Employee Assistance Programme
 
 
 🧳Opportunity to travel to new locations to meet colleagues at 'sprints'
 
 
 ✈️Priority Pass for travel and travel upgrades for long haul company events
 
 
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
 
 
 Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Senior Communications Manager - Analyst Relations

Human Capital Group

Hiring Social Media SpecialistJob Descriptions:<ul><li>Plan and oversee execution of social media strategies that align with the company&rsquo;s marketing goals</li><li>Execute approved social media strategies</li><li>Develop and curate engaging and creative content for social media platforms including text, images, videos, and infographics</li><li>Maintain company&rsquo;s social media pages and profiles</li><li>Create and edit basic social media videos as and when required using Adobe Creative Suite</li><li>Create weekly, monthly and yearly calendar and oversee daily/routine postings on all accounts and respective platforms</li><li>Monitor and respond to comments, messages, and mentions in a timely and professional manner</li><li>Social media coverage during various types of events</li><li>Manage influencers program and coordinate with bloggers/influencers</li><li>Monitor social media activities, track and analyze analytics reports to gain insight on traffic, demographics, and effectiveness; utilize this information to positively affect future outcomes</li><li>Collaborate with other departments to manage company reputation, coordinate promotions and increase reach through social media content</li><li>Ensure all content is on-brand, consistent in terms of style, quality, and tone of voice.</li><li>Moderate user-generated content and messages appropriately, based on company and community policies</li><li>Assist with crisis management, bad reviews, and negative news communications</li><li>Carry out and perform other related duties as specified and when required and assigned by the Line Manager to improve or enhance the efficiency of directorate&rsquo;s work and performance</li></ul>Skills &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, or related field</li><li>5+ years of experience in social media management</li><li>Strong knowledge of major social media platforms and analytics tools</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>What is your notice period?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>

Social Media Specialist

Starlink Qatar

<div>
 
 We are seeking an experienced Unified Communications Specialist to design, implement, maintain, and support the organization&rsquo;s Unified Communications (UC) and Collaboration infrastructure. This role requires deep integration with the core network to ensure a highly available, secure, and performant voice and video environment. The specialist will manage the entire UC lifecycle, from strategic design to daily operations and troubleshooting, ensuring alignment with business objectives and SLAs.
 
 
 
 
 
 
 Key Accountabilities and Activities
 
 
 
 
 UC Design &amp; Implementation
 
 
 
 &bull; Design, configure, and deploy Cisco UC solutions including CUCM, Unity Connection, IM&amp;P, Expressway, UCCX, and Webex.
 
 
 &bull; Integrate UC systems with core network infrastructure (LAN/WAN) and UC applications.
 
 
 &bull; Configure Cisco Voice Gateways (ISR/ASR) and implement dial plans (SIP, H.323, MGCP).
 
 
 &bull; Design and implement end-to-end QoS policies to prioritize voice/video traffic.
 
 
 &bull; Integrate CUCM with MS Teams and other third-party UC/VoIP solutions.
 
 
 &bull; Understand and design Unified UCaaS + CCaaS (UC + Contact Center).
 
 
 
 UC Administration &amp; Support
 
 
 
 &bull; Provide day-to-day administration, monitoring, and support for all UC applications and endpoints.
 
 
 &bull; Perform system upgrades, patches, and security hardening for the UC environment.
 
 
 &bull; Serve as the final escalation point (Level 2/3) for complex UC and call quality issues.
 
 
 &bull; Manage user accounts, devices (IP phones, soft clients), and features within Cisco UCM.
 
 
 &bull; Manage trunks, CUCM integration with MS Teams, voice gateways, Right Fax, call accounting software, IP phone background deployment, and call center tools.
 
 
 
 Troubleshooting &amp; Optimization
 
 
 
 &bull; Troubleshoot and resolve complex issues affecting call connectivity, quality, and collaboration services.
 
 
 &bull; Use packet capture analysis (e.g., Wireshark) and call logs to diagnose problems.
 
 
 &bull; Apply routing (OSPF, EIGRP) and switching (VLAN, STP) knowledge to resolve underlying network issues affecting UC.
 
 
 &bull; Perform routine system health checks and capacity planning for the UC platform.
 
 
 Documentation &amp; Compliance
 
 
 &bull; Create and maintain detailed technical documentation for UC and network integration.
 
 
 &bull; Document configuration standards, network diagrams, and operational procedures.
 
 
 &bull; Implement and maintain security configurations in line with company policies (e.g., TLS, SRTP).
 
 
 Collaboration &amp; Vendor Management
 
 
 &bull; Collaborate with the network security team to enforce policies and protect the UC environment.
 
 
 &bull; Liaise with vendors (e.g., Cisco, carriers) for advanced support and problem resolution.
 
 
 &bull; Work with other IT teams to ensure seamless integration of UC services with business applications.
 
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 
 Knowledge and Experience
 
 
 
 &bull; Minimum 5 years of IT infrastructure experience, with at least 3 years specializing in Cisco Unified Communications.
 
 
 &bull; Hands-on experience implementing, configuring, and troubleshooting Cisco UC solutions (CUCM, Unity Connection, IM&amp;P, UCCX).
 
 
 &bull; Strong practical experience with Cisco routing (OSPF, EIGRP) and switching (VLANs, STP, EtherChannel).
 
 
 &bull; Experience configuring QoS and troubleshooting voice/video quality issues across complex networks.
 
 
 &bull; Experience with Cisco Voice Gateways, Session Border Controllers, and MS Direct Routing implementation.
 
 
 &bull; Proficiency in cloud-based collaboration platforms, including Microsoft 365 (MS Teams) and Cisco Webex.
 
 
 &bull; Knowledge of Edge Computing / Edge AI is a plus.
 
 
 
 Education and Certifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Computer Science, Information Technology, Electronics and Telecommunications, or a related field.
 
 
 &bull; CCNA mandatory; CCNP Collaboration highly preferred.
 
 
 &bull; CCIE Collaboration is an advantage.
 
 
 
 Job-Specific Technical Skills
 
 
 
 &bull; Expert knowledge of Cisco Unified Communications Manager (CUCM) and Unity Connection.
 
 
 &bull; Strong proficiency in voice protocols (SIP, H.323, MGCP) and codecs.
 
 
 &bull; In-depth understanding of LAN/WAN principles and their impact on real-time communications.
 
 
 &bull; Excellent analytical and problem-solving skills for complex, multi-layered issues.
 
 
 &bull; Strong communication skills for interactions with team members and non-technical stakeholders.
 
 
 &bull; Ability to work independently and manage multiple priorities in a fast-paced environment.
 
 
 &bull; Familiarity with call accounting software and call center quality monitoring tools.
 
 
 &bull; Experience with mission-critical services such as Tetra radio communication / Push-to-Talk.
 
 
 &bull; Well-versed in PSTN trunks, VoIP, and video conferencing protocols.
 
</div>

Unified Communications Specialist

Confidential Company

<div>
 
 Job Summary
 
 
 
 
 
 The Brand Manager is responsible for developing, managing, and strengthening the brand identity of the automotive company. This role ensures consistent brand positioning, impactful marketing campaigns, and strong market presence across all channels. The Brand Manager will work closely with product, sales, digital, and customer experience teams to drive brand growth, increase market share, and support successful product launches.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Brand Strategy &amp; Positioning
 
 
 &bull; Develop and execute brand strategies aligned with company vision and market trends.
 
 
 &bull; Maintain brand consistency across all internal and external communications.
 
 
 &bull; Conduct regular brand health analysis (awareness, perception, customer insights).
 
 
 &bull; Strengthen brand identity through market differentiation and unique value propositions.
 
 
 
 
 
 Marketing &amp; Campaign Management
 
 
 &bull; Create 360&deg; marketing campaigns for new models, services, and initiatives.
 
 
 &bull; Oversee digital, print, outdoor, and experiential campaigns.
 
 
 &bull; Manage media planning, agency communications, and creative development.
 
 
 &bull; Evaluate campaign performance and optimize based on analytics and market feedback.
 
 
 
 
 
 Product Launch &amp; Promotion
 
 
 &bull; Lead branding activities for vehicle launches including positioning, messaging, and go-to-market strategies.
 
 
 &bull; Collaborate with Product &amp; Sales teams to prepare launch materials and dealer toolkits.
 
 
 &bull; Ensure alignment between marketing communication and product features/benefits.
 
 
 
 
 
 Market &amp; Competitor Analysis
 
 
 &bull; Conduct market research to identify customer needs, trends, and competitor activities.
 
 
 &bull; Track pricing, offers, communication style, and positioning of competing automotive brands.
 
 
 &bull; Provide insights to support strategic decisions and forecast consumer behavior.
 
 
 
 
 
 Digital &amp; Social Media Management
 
 
 &bull; Oversee brand presence on all digital platforms (website, social media, paid ads).
 
 
 &bull; Monitor online reputation, customer engagement, and content quality.
 
 
 &bull; Work with digital teams to optimize SEO/SEM, content strategy, and conversion rates.
 
 
 
 
 
 Dealer &amp; Retail Coordination
 
 
 &bull; Support dealerships with branding guidelines, promotional materials, and event kits.
 
 
 &bull; Ensure consistent showroom branding and retail visibility.
 
 
 &bull; Coordinate co-op marketing activities with dealers.
 
 
 
 
 
 Budget Management
 
 
 &bull; Plan and manage annual brand marketing budgets.
 
 
 &bull; Track spending, ROI, and ensure cost-effective execution of campaigns.
 
 
 
 
 
 Collaboration &amp; Stakeholder Management
 
 
 &bull; Liaise with cross-functional teams including Sales, CRM, After-Sales, and Product Planning.
 
 
 &bull; Manage relationships with creative, media, PR, and event agencies.
 
 
 &bull; Ensure timely delivery of marketing assets and campaigns.
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 Education
 
 
 &bull; Bachelor&rsquo;s degree in Marketing, Business Administration, or related field.
 
 
 &bull; MBA or specialization in Marketing preferred.
 
 
 
 
 
 Experience
 
 
 &bull; 4&ndash;7+ years of experience in brand management or marketing in Automotive industry
 
 
 &bull; Strong understanding of automotive consumer behavior and market dynamics in middle east.
 
 
 
 
 
 Soft Skills
 
 
 &bull; Strong communication and leadership abilities.
 
 
 &bull; Strategic thinker with creative problem-solving skills.
 
 
 &bull; Ability to work under pressure and manage multiple projects.
 
 
 &bull; Excellent stakeholder and agency management skills.
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 &bull; Brand awareness &amp; perception score
 
 
 &bull; Lead generation &amp; campaign ROI
 
 
 &bull; Market share growth
 
 
 &bull; Digital engagement &amp; web traffic
 
 
 &bull; Successful product launches
 
 
 &bull; Dealer satisfaction with branding support
 
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Brand Manager

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