assistant manager - captive operations Jobs in Hyderabad

assistant manager - captive operations

area manager (l4), inbound operation Jobs in Hyderabad

area manager (l4), inbound operation

associate - operations

associate commercial operations Jobs in Hyderabad

associate commercial operations

associate manager

manager operations

DHL Supply Chain

<div>
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Manage inbound operations and ensure results align with customer SLAs.
 </li>
 <li>
 Maintain good working relationships and communication with customers and stakeholders.
 </li>
 <li>
 Lead and handle independent inbound operations.
 </li>
 <li>
 Assist in meeting performance targets and participate in problem-solving processes.
 </li>
 </ul>
 <ul>
 <li>
 Ensure service providers meet requirements and follow SOPs.
 </li>
 <ul>
 <li>
 Provide accurate inputs for billing and MIS.
 
 
 
 </li>
 </ul>
 </ul>
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Review daily working processes and manage people effectively.
 </li>
 <li>
 Ensure operational issues are registered, resolved, or escalated appropriately.
 </li>
 <li>
 Ensure adherence to SOPs and achievement of KPIs.
 </li>
 <li>
 Promote safe working practices and participate in quality initiatives.
 
 
 
 </li>
 </ul>
 Skills and Competencies:
 
 
 
 <ul>
 <li>
 Communication skills (English/Local Language), spoken and written.
 </li>
 <li>
 Leadership skills.
 </li>
 <li>
 PAN India Transportation knowledge.
 </li>
 <li>
 Good documentation skills (screening, archiving, retrieval).
 </li>
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 Good people management skills.
 </li>
 <li>
 Customer Orientation.
 </li>
 </ul>
</div>

Manager Operations

SDC (Statistics & Data Corporation)

<div>
 
 Manager, Business Development Operations
 
 
 
 Statistics &amp; Data Corporation (SDC), a specialized contract research organization (CRO) headquartered in Arizona, delivering top-tier clinical trial services to pharmaceutical, biologic, and medical device/diagnostic companies since 2005. SDC providing a technology enabled service offering to provide clients with both clinical services expertise, as well as the technology they need to be successful in their clinical trials.
 
 
 
 Job Summary
 
 
 
 Manager, Business Development Operations responsibilities include working with Business Development, Operational Logistics / Project Management, Accounting, Quality Assurance, Operations, and clients/partners to oversee processes and personnel responsible for the preparation of proposals with associated pricing, Confidential Disclosure Agreements, Master Service Agreements, Work Orders and Work Order Amendments that are responsive to client/partner needs. Coordinate the status of this work internally and with the external client/sponsor as appropriate, in a timely, professional manner with high attention to detail. Interface with partners/clients (indirectly via Sales Lead when applicable) on all account matters and be familiar enough with their contractual requirements to help identify and understand customer relations issues along with related project risks and identify corrective action and risk mitigation plans as required. Coordinate with Senior Vice President (SVP), Business Development to ensure that Executive Management are immediately notified of any and all client/sponsor issues that are thought to be significant (e.g., service complaints, invoicing problems, etc.) along with recommendations for resolution.
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Provide management oversight and training to all direct reports within the Business Development team
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 Support SVP, Business Development in coordinating with Accounting, Operational Logistics / Project Management, and Business Development to prepare, maintain, and regularly communicate a forecast for all new business to include scope of work and project/contract timing
 </li>
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 Support Sales Lead to coordinate with prospective and current clients/partners to understand the scope of work requirements for all new candidate projects and/or changes to current projects and prepare initial pricing and proposals that are responsive to the request
 </li>
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 Review draft pricing and proposals as needed with SVP, Business Development
 </li>
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 Coordinate with Business Development team to ensure that all contracts, proposals, and other opportunities are updated and maintained via all available Business Development resources (Salesforce.com, KeyedIn, etc.)
 </li>
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 Oversee the preparation of Confidential Disclosure Agreements (CDAs), Master Service Agreements (MSAs), and associated Work Orders and Work Order Amendments
 </li>
 <li>
 Develop/maintain Business Development Operations processes
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 Proactively identify and coordinate with Business Development on resolution of problems/issues that may jeopardize winning new business
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 Ensure project scope of work, deliverable requirements, and project budgets are well coordinated with internal staff, helping to identify and communicate contract scope creep as early as possible
 </li>
 <li>
 Coordinate with Accounting and operational departments to ensure all billing milestones are identified, tracked, and regularly reviewed
 </li>
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 Communicate with support staff in a positive, proactive manner to ensure team objectives are met
 </li>
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 Coordinate with SVP, Business Development to discern when to involve executive management to help reconcile problems/issues with internal staff members and/or clients/sponsors
 </li>
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 Ensure the quality of all Business Development Operations deliverables prior to submission to clients/partners
 </li>
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 Coordinate with SVP, Business Development, or other Executive Leadership to determine when outside legal review of documents is required
 </li>
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 Support continuous improvement initiatives spearheaded by executive management and/or department heads
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 Comply with Statistics &amp; Data Corporation's data integrity &amp; business ethics requirements
 </li>
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 Perform other duties as assigned
 </li>
 <li>
 Adherence to all essential systems and processes that are required at SDC to maintain compliance with business and regulatory requirements
 
 
 
 </li>
 </ul>
 The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This document is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
 
 
 
 Requirements
 
 
 
 
 Required Skills
 
 
 
 <ul>
 <li>
 Exceptional customer support skills
 </li>
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 Excellent understanding of contracts and demonstrated ability to manage contracts
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 Ability to instill and maintain confidence in customer base
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 Excellent leadership and management abilities
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 Strong ability to motivate company personnel to meet project requirements within budget
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 Solid independent, critical thinking ability and demonstrated ability to discern multiple viewpoints
 </li>
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 Familiarity with ICH Guidelines for Good Clinical Practice and Title 21 of the Code of Federal Regulations
 </li>
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 Good analytical and problem-solving skills to include excellent ability to identify and resolve problems early
 </li>
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 Keen ability to accurately discern individual and team priorities in a fast-paced work environment
 </li>
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 Solid understanding of SDC service and technology offerings and related processes
 </li>
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 Excellent verbal and written communication skills
 </li>
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 Excellent computer skills to include strong knowledge and MS Office suite and Saleforce.com
 </li>
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 Ability to travel up to 25% of the time as needed for meetings, industry conferences, etc
 
 
 
 </li>
 </ul>
 
 Education Or Equivalent Experience
 
 
 
 <ul>
 <li>
 A bachelor's degree, preferably in engineering, applied or life sciences or business is required
 </li>
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 Four (4) years of experience in business development, account management, contracts management, or purchasing in the clinical trial industry is required
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why SDC
 
 
 
 SDC is a team of diversified professionals who deliver exceptional Biometric Services, Consulting, and Technology Solutions to pharmaceutical, biologic, and medical device/diagnostic companies. Since 2005 our purpose has been to partner with sponsors to provide high quality and experienced team members to develop great medicines that save lives and cure diseases in the most efficient manner possible. Our global team operates as a value partner to our clients by fulfilling their needs as our own and delivering exceptional results. We are a specialty CRO in that we provide scalable service offerings, focused services area specialists, efficient project timelines, optimal technology solutions, and proven success and experience. Our commitment to our clients is the same commitment to our employees. By offering strong benefits including competitive pay, generous time off, attainable career advances and positive work/life balance, we are able to attract some of the most talented people in the industry.
 
 
 <ul>
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 We are committed to developing our employees. We recognize achievements, provide growth opportunities and career advancement, offer a flexible work schedule, engaging work culture and employee benefits
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 We are passionate about our company culture. Our recognition program is directly tied to our core values of Energy, Integrity, Engagement, Innovation, Ownership, and Commitment
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 We strive to provide a place of belonging to our employees with fun and engaging activities from SDC's culture club
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 We are constantly growing and innovating to support our client and employee needs. Global in nature, we bring diverse perspectives enabling our growth in this ever-evolving industry
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 With a proven track record, SDC has been successfully executing client clinical programs since 2005
 
 
 
 </li>
 </ul>
 Take a look at how you can join our team!
 
 
</div>

Manager, Business Operations

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud &amp; Security domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities �Technical administration or troubleshooting to ensure the efficient functionality of the solution. �Incident Validation, Incident Analysis, Solution recommendation �Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions �Act as a point of escalation for Level-1 customer service analysts �Coordinate with IT teams on escalations, tracking, performance issues, and outages. �Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. �Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. �Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. �Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets �Good knowledge on implementation, installation, integration troubleshooting and overall functionalities �Experience in troubleshooting platform related issues, data backup, restoration, retention �Maintains awareness of latest technologies in the domain
</div>

Assistant Manager - Captive Operations

Heritage Foods Ltd.

<div>
 
 JOB SUMMARY
 
 
 Responsible to conducting, scrutinize and review of financial / Operational / System and Compliance measures at all
 
 functions and all units of HFL located pan India.
 
 
 
 SCOPE
 
 
 Evaluating the efficiency and effectiveness of internal controls and ensure implementation of policies, procedures and
 
 compliance of all the functions of entire HFL &ndash; Dairy Division and benchmarking with Competitors
 
 
 
 COVERAGE
 
 
 All the Units / Offices of HFL &amp; Its subsidiary Companies.
 
 
 
 KEY RESULT AREAS
 
 
 Verify and report the gaps in targeted Operations and actual Operations at packing stations and CC/BMCs
 
 Identify the gaps / bottlenecks in achieving production as per requirement / processing / chilling report the
 
 same with recommendation.
 
 Verify the milk and milk products dispatch time and report the delays with reasons
 
 Verify the adherence to maintenance schedule for all process equipment and Service equipment to ensure
 
 continuous trouble free performance.
 
 Verify and report the gaps in safety and discipline
 
 Verify and report the housekeeping and cleanliness status
 
 Verify and report the gaps in Implementation of guidelines of energy conservation.
 
 Verify and report the gaps in Implementation of guidelines given as per GMP, ISO, MMPO, FSMS etc.
 
 Verify the resources allocation for individual departments whether the same is in line with approved
 
 manpower or not.
 
 Verify the records maintenance status, MIS generation and its accuracy w.r.t actual data available in SAP.
 
 Verify and report the gaps in calibration of all equipment/instruments as per the agreed schedule.
 
 Verify and report stock difference between physical stock count and SAP stock count in all packing stations.
 
 Help PEC Head in identification and implementation of cost saving measures, performance improvement
 
 measures and adoption of latest processes improvements in Diary industry.
 
 
 
</div>

Assistant Manager - PEC (Operations)

McDonald's

<div>
 
 
 About McDonald&rsquo;s:
 
 
 
 One of the world&rsquo;s largest employers with locations in more than 100 countries, McDonald&rsquo;s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
 
 
 
 
 
 
 Job Description:
 
 
 
 We are excited to announce an opening for Sr Manager Procurement Operations at MCC India. Please find below the details of the role and its responsibilities.
 
 
 
 
 
 
 Skills Required:
 
 ServiceNow, Ariba, SAP Ariba, Helpdesk, Ticketing, Support
 
 
 
 Experience Range:
 
 
 <ul>
 <li>
 10 - 15 years
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee and manage a team of help desk staff who are responsible for handling support tickets, troubleshooting issues, and providing assistance to users. Ensure the team is adequately trained and capable of resolving procurement-related issues efficiently Responsible for monitoring of user trends or areas with continuous issues that will help the identification of potential process improvement areas
 </li>
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 Assign, prioritize, and track support requests to ensure urgent issues are addressed promptly, while also managing the resolution of less critical problems within a reasonable time frame
 </li>
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 Liaise with the Global Process Leads and Functional Solutions Lead to ensure business needs are being addressed in timely manner
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 Establish and maintain help desk procedures, ensuring that service level agreements (SLAs) are met
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 Provide first-line support for procurement software and tools, assisting users with issues related to procurement systems, order management, and supplier inquiries
 </li>
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 Collaborate with Finance team to ensure that IS&amp;P Supplier Data matches business standards and requirements
 </li>
 </ul>
 
 
 
 
 
 Knowledge and Skill Requirements:
 
 
 
 
 Minimum 4-year degree
 
 
 <ul>
 <li>
 5+ years of relevant experience with Business or Supply Chain background
 </li>
 <li>
 3+ years experience managing multiple projects
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 Experience in conducting influential discussions with executive leaders
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 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
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 Customer Service, Technical Aptitude, Stakeholder Management, Attention to Detail, Delivery Excellence
 </li>
 <li>
 Experience in SAP Ariba is required.
 </li>
 <li>
 Experience in ServiceNow is required.
 </li>
 <li>
 Oversee and manage a team of help desk staff who are responsible for handling support tickets, troubleshooting issues, and providing assistance to users.
 </li>
 </ul>
</div>

Sr Manager Procurement Operations [T500-21101]

Reckitt

<div>
 We are Reckitt
 
 
 Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
 
 
 Human Resources
 
 
 Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.
 
 
 
 About The Role
 
 
 
 Embrace the opportunity to become Reckitt's Global HRIT Analyst, where your knack for tech meets the dynamic world of human resources. In this pivotal role, you'll champion the optimisation of our HR systems on a global stage, providing tools and processes that empower our people. Your involvement will ensure a seamless HRIT experience, enhancing the work life of every Reckitt team member. If you're passionate about delivering top-tier HR tech solutions and thrive in a boundary-less culture that encourages growth and collaboration, this is the role for you.
 
 
 Your responsibilities
 
 
 Scope of Responsibilities:
 
 
 Compensation Management:
 
 
 <ul>
 <li>
 Design, implement, and review compensation structures (salary ranges, pay grades, bonuses, etc.).
 </li>
 <li>
 Design comp structures in line with local practices, handling compensation surveys and benchmarking on a global scale.
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 Conduct market research and benchmarking to ensure competitive pay scales.
 </li>
 <li>
 Strong understanding of executive compensation and benefits including LTIPs / RSUs
 </li>
 <li>
 Manage job evaluations and position classifications.
 
 
 </li>
 </ul>
 Data Analysis and Reporting:
 
 
 <ul>
 <li>
 Analyze compensation and benefits data to identify trends and areas for improvement.
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 <li>
 Prepare reports and presentations for HR leadership and executives.
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 <li>
 Ensure the accuracy and integrity of compensation and benefits data.
 </li>
 <li>
 Assist in preparing budget forecasts related to compensation.
 
 
 </li>
 </ul>
 People/Change Culture/Stakeholder Management:
 
 
 <ul>
 <li>
 Promoting strong leadership behaviours in all actions, acting in a transparent and appropriate manner in dealings with stakeholders and members of the organisation
 </li>
 <li>
 Leading, motivating and coaching the teams to ensure high performance.
 </li>
 <li>
 Set and continually manage expectations while delegating and managing deliverable with team members and stakeholders.
 </li>
 <li>
 Empowering and inspiring others to deliver operational excellence and holding each team member in the project to account for their delivery.
 
 
 </li>
 </ul>
 Compliance and Policy Development:
 
 
 <ul>
 <li>
 Stay updated on legislation related to compensation, benefits, and labor laws.
 </li>
 <li>
 Ensure all programs comply with applicable laws (e.g., Equal Pay Act, Affordable Care Act).
 </li>
 <li>
 Assist in developing internal policies related to compensation and benefits.
 
 
 </li>
 </ul>
 Employee Engagement:
 
 
 <ul>
 <li>
 Provide support to employees on compensation and benefits inquiries.
 </li>
 <li>
 Gather employee feedback to assess satisfaction and make necessary adjustments to programs.
 </li>
 <li>
 Support HR initiatives related to employee engagement and retention.
 
 
 </li>
 </ul>
 The experience we're looking for
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Proven experience in HR Operations Management with particular focus in managing Rewards and Benefits processes.
 </li>
 <li>
 Experience implementing Process Controls, audits and standardization at global level.
 </li>
 <li>
 Strong verbal and written communication skills, with the ability to interpret and present complex information to stakeholders at all levels of the organisation.
 </li>
 <li>
 Strong knowledge of compensation and benefits practices, market trends, and relevant legal regulations.
 </li>
 <li>
 Good understanding of Excel, macro and reporting.
 </li>
 <li>
 Knowledge of Rewards and Benefits functional areas and HR systems (SuccessFactors &amp; ServiceNow) proficiency is essential for this role.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Experience and Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 Professional certifications such as CCP (Certified Compensation Professional) or CEBS (Certified Employee Benefits Specialist) are a plus.
 </li>
 <li>
 Typically, 9+ years of compensation related experience, including compensation program, design, implementation and analysis.
 
 
 </li>
 </ul>
 What we offer
 
 
 With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
 
 
 Equality
 
 
 We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
</div>

Manager - HR Operations-Reward

Explore 129+ Manager operations in Hyderabad this November. Find roles across top companies and apply now to boost your career.

129 manager operations jobs IN Hyderabad

Manager Operations

Manager, Business Operations

Assistant Manager - Captive Operations

Assistant Manager - Captive Operations

Assistant Manager - PEC (Operations)

Sr Manager Procurement Operations [T500-21101]

Manager - HR Operations-Reward