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marketing communication manager

marketing operations manager

Cleopatra Hospitals Group

<div>
 
 
 Marketing Strategy &amp; Plan
 
 
 <ul>
 <li>
 Coordinate the on-site implementation of the marketing strategy for business area of responsibility to ensure alignment with CHG marketing strategy and major stakeholder.
 </li>
 <li>
 Prepare a marketing plan for the business area of responsibility to achieve or exceed the business area marketing objectives.
 </li>
 <li>
 Policies, Systems, Processes and Procedures
 </li>
 <li>
 Coordinate and implement CHG Marketing policies, processes, templates, procedures and formats to improve the quality of marketing practices and ensure consistent and systematic application of Marketing &lsquo;best practices.
 </li>
 <li>
 Implement and standardize all &ldquo;In site communication elements&rdquo; within the business area of responsibility to ensure that all hospital marketing activities are aligned with CHG communication and brand guidelines to create a good impact in the market.
 </li>
 </ul>
 
 
 Marketing Activities
 
 
 <ul>
 <li>
 Support specific business area (hospital / polyclinics) marketing needs &ldquo;in coordination with corporate marketing team&rdquo; to support increasing the patient&rsquo;s engagement in the hospital and achieve revenue targets.
 </li>
 <li>
 Focus on identifying new business opportunities that fit CHG marketing group strategy to attract, develop and retain patients/consultants by identifying, interpreting and profitably satisfying the market needs.
 </li>
 <li>
 Coordinate and initiate studies to understand and analyze the market competition in order to provide marketing reports to build the brand.
 </li>
 <li>
 Analyze the &ldquo;patient experience survey results&rdquo; within the business area of responsibility to ensure data integrity and to enhance the OPD and Inpatient service quality.
 </li>
 </ul>
 
 
 Marketing Campaign and Initiatives
 
 
 <ul>
 <li>
 Coordinate new concepts and ideas with relevant key stakeholders to launch new offerings, explore and exploit new alternative sales channels offerings that in order to improve and optimize sustainable growth in revenues and meet unsatisfied demands.
 </li>
 <li>
 Plan and organize PR, events and related marketing activities in co-ordination with the local (Hospital/Policlinics) sales teams&rsquo;, as appropriate to ensure smooth conduct of the campaign.
 </li>
 </ul>
 
 
 Marketing Reports
 
 
 
 Coordinate and prepare marketing reports to provide Management with timely information to monitor the progress of marketing initiatives against plan, budgets and sales and marketing PR and events.
 
 
 
 Qualifications: -
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in medical (Medicine, Pharma, Dental).
 </li>
 <li>
 MBA or related marketing certificates will be an asset.
 </li>
 <li>
 5 &ndash; 7 years of experience, 2 &ndash; 3 with marketing activities.
 </li>
 <li>
 Experience within the Healthcare or Pharmaceutical industry is a plus.
 </li>
 </ul>
</div>

Marketing Operations Manager

Alamar

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee and manage overall marketing operations, ensuring alignment with the group&rsquo;s objectives and Domino&rsquo;s international guidelines.
 </li>
 <li>
 Develop and implement marketing strategies, policies, and initiatives that support business objectives across the QSR sector.
 </li>
 <li>
 Utilize data-driven insights to analyze market trends, customer behavior, and campaign performance, continuously optimizing strategies to drive growth.
 </li>
 <li>
 Lead the development and execution of innovative digital marketing campaigns across multiple channels, including social media, SEO, email, and paid media, to strengthen brand awareness and engagement.
 </li>
 <li>
 Plan, coordinate, and execute store-level marketing activities and events, ensuring consistent communication, strong brand representation, and enhanced customer experience.
 </li>
 <li>
 Collaborate with cross-functional teams (Operations, Finance, and Procurement) to ensure cohesive campaign execution and effective resource utilization.
 </li>
 <li>
 Manage marketing budgets and ensure all activities deliver measurable ROI.
 </li>
 <li>
 Adapt and localize global marketing campaigns to fit regional market dynamics while maintaining brand consistency.
 </li>
 <li>
 Track and evaluate marketing performance metrics, providing reports and actionable insights to senior management for continuous improvement.
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Business Administration, or a related field. A master&rsquo;s degree or relevant certifications is plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 7-10 years of Marketing experience, with experience in the QSR or Food &amp; Beverages industry.
 </li>
 </ul>
 
 
 Functional Knowledge:
 
 
 <ul>
 <li>
 Proven ability to leverage data analytics to inform decision-making and optimize digital marketing strategies across social media and paid media channels.
 </li>
 <li>
 Experienced in enhancing online visibility and customer engagement through actionable, data-driven insights.
 </li>
 <li>
 Skilled in planning and executing high-impact events and developing effective communication strategies to strengthen brand presence.
 </li>
 <li>
 Strong leadership and project management skills with the ability to coordinate cross-functional teams and external agencies.
 </li>
 <li>
 Proficient in developing and managing marketing budgets, ensuring optimal allocation of resources and ROI-driven outcomes.
 </li>
 <li>
 Up to date with emerging marketing technologies, digital trends, and consumer behavior analytics.
 </li>
 <li>
 Fluency in both English and Arabic is required.
 </li>
 </ul>
</div>

Marketing Manager

Talent 360 ME

<div>
 
 Job Summary:
 
 
 
 We are looking for a creative and passionate Brand Manager to lead our brand strategy and marketing activities within the retail field. The ideal candidate should have strong experience in social media marketing, team leadership, and the ability to create innovative campaigns that enhance brand visibility and sales.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and execute brand strategies and marketing plans to achieve business objectives.
 </li>
 <li>
 Manage and grow the brand&rsquo;s presence across all social media platforms.
 </li>
 <li>
 Lead and motivate a marketing team to deliver high-quality results.
 </li>
 <li>
 Analyze market trends and competitors to identify new opportunities.
 </li>
 <li>
 Collaborate with internal departments (Sales, Design, and Operations) to ensure consistent brand communication.
 </li>
 <li>
 Monitor campaign performance and prepare regular reports.
 </li>
 <li>
 Oversee the creation of marketing content, visuals, and promotional materials.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.
 </li>
 <li>
 Previous experience as a Brand Manager or Senior Marketing Executive in the retail field.
 </li>
 <li>
 Strong creativity and ability to generate fresh marketing ideas.
 </li>
 <li>
 Excellent knowledge of social media platforms and digital marketing tools
 </li>
 <li>
 Leadership and team management skills.
 </li>
 <li>
 Strong communication and Analytica
 
 
 
 </li>
 </ul>
 
 Preferred: Candidates located near New Cairo for easier commute.
 
 
 
 Work Location: New Cairo
 
 
 Working Hours: 8 Hours - On Site
 
 
 Days Off: Fridays &amp; Saturdays
</div>

Creative & Brand Manager

Magnet

<div>
 
 
 Industry:
 
 Fashion Retail
 
 
 
 Location:
 
 Kuwait
 
 
 
 
 
 
 About the Role:
 
 
 
 We&rsquo;re hiring a talented and experienced
 
 Store Manager
 
 to join our retail operations in
 
 Kuwait
 
 . You&rsquo;ll lead a dynamic store team, drive business performance, elevate customer experience, and ensure alignment with brand and operational standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Achieve sales targets and optimize store KPIs (ATV, UPT, Conversion Rate)
 </li>
 <li>
 Manage daily store operations, staffing, scheduling, and team development
 </li>
 <li>
 Ensure stock accuracy, loss prevention, and proper stock replenishment
 </li>
 <li>
 Oversee visual merchandising and store presentation in coordination with VM team
 </li>
 <li>
 Lead by example in delivering top-tier customer service
 </li>
 <li>
 Maintain operational compliance, audit readiness, and cash management
 </li>
 <li>
 Collaborate with logistics, HR, finance, and product teams to ensure operational efficiency
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3+ years of experience as a Store Manager in fashion retail
 </li>
 <li>
 Strong leadership, team development, and performance management skills
 </li>
 <li>
 Commercially driven with excellent understanding of retail metrics
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field
 </li>
 <li>
 Fluent in both Arabic and English
 </li>
 <li>
 Proficient in MS Office and POS systems
 </li>
 <li>
 Willing to relocate to Kuwait
 </li>
 </ul>
</div>

Store Manager – Fashion Retail | Kuwait

KABO

<div>
 
 
 Company Description
 
 
 
 
 
 
 Established in 1940, El-Nasr Clothing &amp; Textiles Co. (KABO) is a pioneer in the textiles and garments field in Egypt. KABO is a recognized manufacturer and exporter of high-quality knitted underwear, lounge-wear, and apparel for men, women, and children.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 - Position Title: Retail Stores Manager
 
 
 - Reporting: Reports directly to the Retail Director (continuous line), with dotted-line collaboration with HR, Finance,
 
 
 Supply Chain, Marketing, and Training. Leads all retail operations, ensuring strategic growth and operational
 
 
 discipline.
 
 
 - Purpose of Role: To provide strategic oversight of all JIL Egypt retail operations, ensuring profitable expansion,
 
 
 brand consistency, and customer satisfaction. The Retail Director serves as the executive bridge between
 
 
 corporate leadership and retail execution, embedding SOP compliance, training strategy, and performance accountability.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 - Lead national retail expansion strategy.
 
 
 - Own the retail P&amp;L, delivering profitability and ROI targets.
 
 
 - Manage and mentor Area Managers, ensuring consistent execution across clusters.
 
 
 - Collaborate with HQ functions (HR, Finance, Supply Chain, and Marketing) to integrate retail operations.
 
 
 - Ensure VM and storytelling are implemented across all stores.
 
 
 - Drive customer-first culture, with NPS benchmarks consistently achieved.
 
 
 - Oversee recruitment, retention, and succession planning across the retail function.
 
 
 - Present retail performance to the CEO and Board.
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 
 - Minimum 12 years&rsquo; retail experience, with at least 5 years in senior leadership.
 
 
 - Proven record in multi-store retail management and P&amp;L ownership.
 
 
 - Strong strategic vision with operational execution capability.
 
 
 - Advanced financial and analytical acumen.
 
 
 - Exceptional leadership, communication, and stakeholder management skills.
 
 
 - Based in Cairo with full travel flexibility across Egypt to support store operations and new openings.
 
</div>

Retail Stores Manager

Cilantro

<div>
 ]Role Description
 
 
 ]This is a full-time on-site role located in Qesm El Maadi for an Operations Manager with a coffee background. The Operations Manager will be responsible for overseeing day-to-day operations, including managing staff, ensuring quality control, maintaining inventory, and optimizing operational efficiency. They will also be tasked with developing strategies to improve customer experience, implementing training programs, and ensuring compliance with hygiene and safety standards. Additionally, the Operations Manager will collaborate with other departments to launch new products and drive the company&rsquo;s growth objectives.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversee daily operations across caf&eacute;s, roasteries, or production facilities.
 </li>
 <li>
 Ensure smooth workflow from sourcing to service &mdash; bean to cup.
 </li>
 <li>
 Implement and monitor Standard Operating Procedures (SOPs) for quality, efficiency, and consistency.
 </li>
 <li>
 Manage scheduling, staffing levels, and daily performance targets.
 </li>
 <li>
 Maintain high product quality and consistency across all outlets.
 </li>
 <li>
 Ensure all beverages meet company standards and brand expectations.
 </li>
 <li>
 Lead quality control checks and coordinate with barista trainers or coffee specialists.
 </li>
 <li>
 Gather and act on customer feedback to enhance the coffee experience.
 </li>
 <li>
 Monitor and manage P&amp;L, budgets, and cost controls.
 </li>
 <li>
 Track KPIs (sales, labor cost %, waste, COGS, etc.) and develop improvement plans.
 </li>
 <li>
 Optimize supply chain, stock management, and vendor contracts.
 </li>
 <li>
 Lead, train, and motivate caf&eacute; managers and operational teams.
 </li>
 <li>
 Foster a culture of accountability, service excellence, and coffee passion.
 </li>
 <li>
 Conduct performance reviews and identify training or development needs.
 </li>
 <li>
 Support in opening new locations (site setup, hiring, training, launch readiness).
 </li>
 <li>
 Collaborate with senior management on operational strategy and process improvement.
 </li>
 <li>
 Ensure compliance with local regulations, safety, and hygiene standards.
 </li>
 <li>
 Work with marketing on promotions, launches, and brand activations.
 </li>
 <li>
 Liaise with procurement for sourcing premium coffee beans and consumables.
 </li>
 <li>
 Partner with HR on hiring and retention of coffee talent (baristas, roasters, etc.).
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 ] ]Strong background in coffee and F&amp;B operations
 </li>
 <li>
 Experience in staff management, training, and development
 </li>
 <li>
 Knowledge of inventory management, quality control, and operational efficiency
 </li>
 <li>
 Excellent customer service and communication skills
 </li>
 <li>
 Ability to work on-site in Qesm El Maadi
 </li>
 <li>
 Problem-solving and strategic thinking abilities
 </li>
 <li>
 Relevant degree or certification in hospitality management or a related field
 </li>
 <li>
 Experience in a fast-paced, results-driven environment is a plus
 </li>
 </ul>
</div>

Operations Manager - Coffee Background

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 
 Job objective :
 
 
 
 The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure\facility-related controls as well as achieving centers KPIs and targets in coordination with the Center Manager.
 
 
 
 Environment Internal and external interactions :
 
 
 
 Internal: Quality, Operations, centers staff, Marketing, Laboratory, Procurement, Finance, Facility management team, Warehouse staff and HR. External: Donors, Health authorities, Government agencies, Patient associations, Third party providers, medical associations, Corporates, Community-based organizations and others.
 
 
 
 Key responsibility :
 
 
 
 People Management &amp; development
 
 
 <ul>
 <li>
 Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director.
 </li>
 <li>
 Establish a work environment that foster operational excellence.
 </li>
 <li>
 Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.
 </li>
 <li>
 Provide regular feedback and coaching for his\her employees.
 </li>
 <li>
 Manage employees to the highest standards of ethics and integrity.
 </li>
 <li>
 Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. - Administer regular check-ins and year-end performance review &amp; development plans, etc.
 </li>
 <li>
 Assist in management of the recruiting process for direct reports.
 </li>
 <li>
 Support and conduct teams trainings for direct reports.
 </li>
 <li>
 Leading the periodic operational meetings.
 </li>
 <li>
 Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.
 </li>
 <li>
 Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.
 
 
 
 </li>
 </ul>
 
 Operations management :
 
 
 
 <ul>
 <li>
 Supervise the donation operations within the center.
 </li>
 <li>
 Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.
 </li>
 <li>
 Monitor net yields and implement improvement plans.
 </li>
 <li>
 Perform analysis of related data to promote efficient operations.
 </li>
 <li>
 Proactive operational processes enhancement and risk management.
 </li>
 <li>
 Resolve related facility issues and manage inquiries for facility information. - Provide leadership to ensure donor retention with high customer service levels.
 </li>
 <li>
 Provide strategic inputs for marketing plans and provide analytics and insights for optimization.
 </li>
 <li>
 Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.
 </li>
 <li>
 Perform a review of the documentation of unsuitable test results and the disposition of the associated results.
 </li>
 <li>
 Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.
 </li>
 <li>
 Performs a review of lookback information. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.
 </li>
 <li>
 Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator. Quality &amp; Compliance:
 </li>
 <li>
 Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.
 </li>
 <li>
 Deviation management and CAPA development with timely implementation.
 </li>
 <li>
 With the center manager, manage centers audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.
 </li>
 <li>
 Recommend changes and improvements to SOPs.
 </li>
 <li>
 Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place. Back up for the CM:
 </li>
 <li>
 Serves as back up to the CM in absence according to pre-determined delegation and\or scope of responsibilities.
 
 
 
 </li>
 </ul>
 
 If the candidate is a physician,
 
 
 
 should act as back up for center physician, if not then this following section is not applicable:- Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:
 
 
 <ul>
 <li>
 Donor acceptance and deferral according to the relevant policies and procedures.
 </li>
 <li>
 Observe and coach the donor center technicians and phlebotomists.
 </li>
 <li>
 Donor counseling to individuals with unacceptable results,
 </li>
 <li>
 Management of Donor Adverse Event Reactions and the appropriate level of care.
 </li>
 <li>
 Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.
 </li>
 <li>
 Recommend changes and updates to the center procedures.
 </li>
 <li>
 Provide education sessions to the center medical staff as needed.
 </li>
 <li>
 Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.
 </li>
 <li>
 Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance
 
 
 
 </li>
 </ul>
 
 Academic experience :
 
 
 
 required Essential:
 
 
 <ul>
 <li>
 B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, pharmacy, dentistry, sciences, nursing, etc.).
 </li>
 <li>
 Minimum 5 years of relevant experience.
 </li>
 <li>
 Previous supervisory/ people management experience is essential.
 </li>
 <li>
 Experience in a GxP regulated environment and Quality standards.
 </li>
 <li>
 Post-Graduate Certification in Quality Assurance, preferrable.
 
 
 
 </li>
 </ul>
 
 Computing skills :
 
 
 
 <ul>
 <li>
 Proficiency in all Microsoft Office applications.
 
 
 
 </li>
 </ul>
 
 Personal skills :
 
 
 
 <ul>
 <li>
 Leadership.
 </li>
 <li>
 People management skills.
 </li>
 <li>
 Emotional intelligence.
 </li>
 <li>
 Assertiveness &amp; decision-making ability.
 </li>
 <li>
 Resourcefulness and proactivity.
 </li>
 <li>
 Strong communication skills.
 </li>
 <li>
 Critical thinking and problem solving.
 </li>
 <li>
 Teamwork and collaboration.
 </li>
 <li>
 Professionalism and strong work ethic.
 </li>
 <li>
 Excellent customer service.
 </li>
 <li>
 Organized and able to manage time effectively.
 </li>
 <li>
 Analytical. - Interpersonal skills.
 </li>
 <li>
 Ability to work within a highly regulated, labor intensive, fast paced medical environment.
 
 
 
 </li>
 </ul>
 
 Languages :
 
 
 
 Excellent written and spoken English and Arabic.
</div>

Center Operations Manager - Cairo (Full Time Job)

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