planning engineer

project manager

construction manager

sales manager

design manager

materials manager

New York University

<div>Position Summary:
<div>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</div><div></div><div> 
New York University Abu Dhabi (NYUAD) seeks to appoint an Administrative Assistant reporting to the Campaign Manager, Institutional Advancement.</div><div></div><div> 
The Administrative Assistant serves as a pivotal member of the Institutional Advancement (IA) team, providing critical administrative and operational support across a range of 
development activities, including fundraising, stewardship, alumni relations, and events.</div><div></div><div> 
Working closely with the Campaign Manager, Office Manager and front-line fundraisers, the role helps ensure efficient office operations, accurate donor records, successful engagement activities, and exceptional service to alumni, donors, volunteers, and university stakeholders.</div><div></div><div> 
Job Responsibilities:</div><div></div><div> 
Logistics Coordination</div><ul><li>
Manage event bookings, RSVP tracking, room setup, preparing agendas, taking meeting minutes, scheduling meetings, and catering requests for alumni and donor stewardship /cultivation events.</li></ul><div>
Operational Support</div><ul><li>
Provide on-site logistical support before, during, and after events, including registration, guest reception, room setup, vendor coordination, and issue resolution</li><li>
Assist with event management, including welcoming visitors and directing constituents. Provide general administrative oversight for the events programme</li></ul><div>
Gift Processing and Records</div><ul><li>
Support the Office Manager when required, with ensuring that all donations are accurately recorded in the relational database (BBCRM) in a timely manner</li><li>
Process gifts, pledges, and donor-related transactions, including linking gifts to appropriate proposals</li></ul><div>
Office Management</div><ul><li>
Maintain inventory of office supplies</li><li>
Oversee filing systems and ensure the successful execution of daily administrative tasks</li></ul><div>
Database Management</div><ul><li>
From time to time, provide front-line fundraisers to update donor records with contact reports and prospect plans</li></ul><div>
Donor Acknowledgment</div><ul><li>
Support the Stewardship Co-ordinator to prepare and distribute formal acknowledgment letters, and bespoke stewardship materials</li></ul><div>
Volunteer Engagement</div><ul><li>
Support board and volunteer engagement activities, including the preparation and distribution of meeting materials and follow-up communications</li></ul><div>
Team member support</div><ul><li>
Support the team in proactively maintaining electronic calendars and coordinating travel and administrative logistics</li></ul><div>
Financial Coordination</div><ul><li>
Process invoices, expense reimbursements (via Concur), and purchase requisitions</li></ul>
Qualifications:
<div>
Required Education</div><ul><li>
Bachelor's Degree or equivalent</li></ul><div>
Required Experience</div><ul><li>
1+ years of administrative experience, preferably in a fast-paced environment, working with events and general administrative functions</li><li>
Proficiency in Microsoft Office Suite (Word, PowerPoint) and Google Apps (Gmail, Calendar, Drive)</li><li>
Intermediate Microsoft Excel Skills</li><li>
Experience navigating and managing</li><li>
Excellent attention to detail and demonstrated accuracy in data entry and document preparation, and proficiency with word processing functions</li><li>
Due to the nature of the role, there will be some evening &amp; weekend work required</li></ul><div>
Preferred Education</div><ul><li>
Monday.com</li><li>
Familiarity with CRM databases</li><li>
Proficient in Microsoft Office and Google Docs (Word, Excel and PowerPoint)</li><li>
Experience with using design tools such as Canva</li><li>
Familiarity with AI tools such as Notebook LLM, Gemini and/or ChatGPT to seek efficiencies in the work that we do</li></ul><div>
Preferred Knowledge, Skills and Abilities</div><ul><li>
Strong verbal and written communication skills with the ability to draft professional correspondence</li><li>
High level of discretion and judgment when handling confidential donor information and sensitive financial data</li><li>
Ability to manage multiple priorities and meet firm deadlines in a collaborative team environment</li><li>
Strong organisational skills with exceptional attention to detail</li><li>
Adaptable and resourceful, with the ability to respond effectively to changing priorities in afast-paced environment</li><li>
General administrative support</li><li>
Experience with management of events and meetings</li><li>
Experience in managing complex projects from start to finish</li>
Willingness to work evenings and weekends in support of the wider department as required 
<li>
</li></ul>
Additional Information:
<div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Administrative Assistant - Institutional Advancement

Galva Coat

Position Title: Light DriverDepartment: Administration / Logistics / Site OperationsLocation: Head Office &amp; Various Project SitesReports To: Admin Officer / Project Manager / Transport Supervisor1. Position SummaryThe Light Driver is responsible for safely transporting personnel, documents, and materials between office locations, project sites, suppliers, and government authorities. The role requires safe driving practices, vehicle care, punctuality, and compliance with traffic laws and company policies.2. Key ResponsibilitiesA. Driving Tasks<ul><li>Transport staff, visitors, and workers between company locations and project sites.</li><li>Deliver and collect documents, small materials, tools, and parcels as instructed.</li><li>Drive to government departments (MOHRE, Immigration, Police, Municipality, etc.) for company transactions.</li><li>Assist in airport drop-off and pick-up for employees or guests.</li><li>Ensure timely and safe transportation while following assigned schedules.</li></ul>B. Vehicle Care &amp; Maintenance<ul><li>Perform daily inspections of vehicle condition (fuel, oil, water, tires, brakes).</li><li>Ensure the vehicle is clean, properly maintained, and roadworthy at all times.</li><li>Report any defects, repairs, or accidents immediately to the Transport Supervisor.</li><li>Ensure regular servicing and annual registration are completed on time.</li></ul>C. Documentation &amp; Logs<ul><li>Maintain accurate trip logs, fuel records, and delivery receipts.</li><li>Ensure documents and packages are properly received and signed.</li><li>Follow company procedures for document confidentiality and safety.</li></ul>D. Compliance &amp; Safety<ul><li>Follow all UAE traffic laws, speed limits, and safety regulations.</li><li>Ensure seat belts are used and safe driving behavior is maintained at all times.</li><li>Avoid distractions, mobile phone use, and unsafe practices while driving.</li><li>Assist passengers with loading/unloading items safely.</li></ul>E. Support to Site &amp; Office Operations<ul><li>Assist with basic administrative tasks such as purchasing small items, printing, or document submission.</li><li>Support the site team in moving light materials or tools when needed.</li><li>Perform tasks assigned by Admin, HR, or Project Management.</li></ul>3. Minimum RequirementsEducation &amp; Experience<ul><li>Minimum 2&ndash;3 years of driving experience in the UAE.</li><li>Valid UAE Light Vehicle Driving License (Manual preferred).</li><li>Experience working with construction companies or PRO-related driving is an advantage.</li></ul>Skills<ul><li>Good knowledge of UAE roads, traffic rules, and government department locations.</li><li>Ability to communicate in English (basic level sufficient).</li><li>Professional, polite, and responsible behavior.</li><li>Ability to handle documents securely and confidentially.</li></ul>Physical Requirements<ul><li>Ability to lift light materials and work under sunlight when required.</li><li>Fit to drive long distances when needed.</li></ul>4. Key Competencies<ul><li>Safety awareness</li><li>Responsibility and punctuality</li><li>Professional driving behavior</li><li>Communication and etiquette</li><li>Reliability and integrity</li><li>Time management</li></ul>5. Additional Notes<ul><li>Must be willing to work flexible hours, evenings, and weekends if required.</li><li>Must follow company rules, HSE policies, and transportation procedures.</li></ul>Job Types: Full-time, PermanentPay: AED1,500.00 - AED2,000.00 per monthApplication Question(s):<ul><li>Will you be able to come to Abu Dhabi for Driving Test &amp; Interview?</li><li>can you join immediately?</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

Light Driver

MBZUAI (Mohamed bin Zayed University of Artificial Intelligence)

<div>
 
 The Academic Appointments Partner plays a key operational role in supporting academic appointment processes. Reporting to the Head of Academic Appointments, the role is responsible for the accurate, timely, and professional execution of appointment-related activities. The Partner works directly with academic departments and administrative offices to ensure smooth processes, clear communication, and high-quality experience for candidates and faculty.
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Administer the end-to-end academic appointments processes, including recruitment support, appointment documentation, contract preparation, and reappointments.
 </li>
 <li>
 Assist in planning and executing recruitment initiatives, events, and on-campus interviews, ensuring professional coordination and delivery.
 </li>
 <li>
 Manage interview scheduling and communications with candidates and search committees to provide efficient, transparent, and welcoming candidate experience.
 </li>
 <li>
 Prepare interview materials and support search committees in evaluating candidates and compiling feedback.
 </li>
 <li>
 Serve as the primary liaison for candidates throughout the recruitment and appointment cycle, providing timely updates and maintaining positive engagement.
 </li>
 <li>
 Provide operational support to Deans, Department Chairs, and academic leadership by guiding them through appointment procedures and institutional requirements.
 </li>
 <li>
 Collaborate with HR, Legal, Research, and other administrative offices to coordinate contracts, onboarding, visa processing, relocation, and benefits administration.
 </li>
 <li>
 Ensure all academic appointment activities comply with university policies, procedures, and applicable accreditation and regulatory standards.
 </li>
 <li>
 Maintain accurate and confidential records in applicant tracking and appointment systems, ensuring data integrity and compliance.
 </li>
 <li>
 Respond promptly and professionally to inquiries from faculty, administrators, and candidates, ensuring clear and consistent communication.
 </li>
 <li>
 Contribute to continuous improvement by identifying process gaps and recommending enhancements to appointment workflows and systems.
 </li>
 <li>
 Support international and strategic recruitment efforts by fostering consistent, high-quality candidate engagement and experience.
 </li>
 <li>
 Assist in developing and delivering training sessions, reference materials, and communication tools to build institutional awareness of appointment procedures and best practices.
 </li>
 <li>
 Perform all other duties as reasonably directed by the line manager that are commensurate with these functional objectives.
 </li>
 </ul>
 
 
 
 
 
 
 
 Academic Qualification:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in higher education administration, business administration, or a related field.
 </li>
 <li>
 Master's degree in a related field is preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 Professional Experience:
 
 
 
 
 Essential
 
 
 <ul>
 <li>
 At least 5 years of experience in academic administration, HR operations, or related roles in higher education.
 </li>
 <li>
 Knowledge of academic appointment processes, recruitment practices, and higher education operations.
 </li>
 <li>
 Strong organizational and problem-solving skills with attention to detail.
 </li>
 <li>
 Ability to work collaboratively with multiple stakeholders and manage competing priorities.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in using HRIS, workflow systems, and data management tools.
 </li>
 </ul>
 
 
 Preferred
 
 
 <ul>
 <li>
 Working proficiency in additional languages is an advantage.
 </li>
 </ul>
 
 
</div>

Academic Appointments Partner

Saif Al Khaili Group

Emirates Hospitality Center (EHC) is looking for an experienced and results-driven Soft &amp; Hard Facilities Manager to join our team.We are seeking a highly capable professional with a strong background in catering, hospitality, facilities management, and large-scale service operations, with a proven track record of managing both soft and hard FM services.Position: Soft &amp; Hard Facilities ManagerCompany: Emirates Hospitality Center Industry: Catering &amp; Hospitality Experience: Minimum 5 years of relevant experienceKey Responsibilities<ul><li>Manage and oversee all Soft and Hard Facilities Management operations across assigned sites and facilities.</li><li>Develop and implement effective FM strategies, SOPs, policies, and operational standards.</li><li>Supervise cleaning, housekeeping, waste management, pest control, landscaping, and other soft services.</li><li>Oversee MEP, HVAC, electrical, plumbing, civil works, building maintenance, and preventive maintenance activities.</li><li>Ensure all facilities are maintained to a high standard of safety, hygiene, functionality, and operational efficiency.</li><li>Manage preventive and corrective maintenance schedules and ensure timely completion of work orders.</li><li>Coordinate with contractors, suppliers, service providers, and internal departments.</li><li>Monitor service-level agreements (SLAs), key performance indicators (KPIs), and contractual requirements.</li><li>Control maintenance and operational costs while maintaining service quality.</li><li>Conduct regular inspections and ensure compliance with HSE, food safety, hygiene, and statutory requirements.</li><li>Identify operational risks and implement appropriate corrective and preventive actions.</li><li>Manage facility-related budgets, resources, manpower, equipment, and materials.</li><li>Lead and develop FM teams, supervisors, technicians, cleaners, and support staff.</li><li>Prepare operational reports, maintenance reports, incident reports, and performance dashboards for management.</li><li>Ensure business continuity and rapid response to facility emergencies and breakdowns.</li><li>Work closely with Catering Operations, Kitchen, Procurement, HR, HSEQ, Finance, and senior management.</li></ul>Candidate Requirements<ul><li>Minimum 5 years of relevant experience in Facilities Management, preferably within the catering, hospitality, hotel, contract catering, healthcare, or large-scale service industry.</li><li>Strong practical knowledge of both Soft FM and Hard FM operations.</li><li>Proven experience managing large teams and multiple operational sites.</li><li>Strong knowledge of MEP, HVAC, electrical, plumbing, civil maintenance, cleaning, housekeeping, pest control, waste management, and general facility operations.</li><li>Experience working in a high-volume catering or hospitality environment will be highly preferred.</li><li>Strong knowledge of preventive and corrective maintenance programs.</li><li>Good understanding of HSE, hygiene, food safety, and facility compliance requirements.</li><li>Strong contractor and vendor management skills.</li><li>Excellent leadership, communication, problem-solving, and decision-making abilities.</li><li>Strong organizational and time-management skills.</li><li>Good computer skills, including MS Office and facility management/inventory systems.</li><li>Ability to work under pressure and manage multiple priorities in a fast-paced operational environment.</li><li>UAE experience is highly preferred.</li></ul>Preferred ProfileThe ideal candidate should be a hands-on and commercially minded Facilities Manager who can effectively balance operational excellence, service quality, compliance, manpower productivity, and cost control.Experience in large-scale catering operations, central kitchens, hospitality facilities, government/military catering, or multi-site contract services will be considered a strong advantage.Why Join Emirates Hospitality Center?Join Emirates Hospitality Center and become part of a professional organization where facilities excellence, operational efficiency, safety, and customer satisfaction are key drivers of business performance.Interested candidates with strong Soft &amp; Hard FM experience in the catering and hospitality sector are encouraged to apply.Work Location: In person

Facility Manager (FM) Soft and Hard

<div>About Emirates Global Aluminium
Emirates Global Aluminium is the world&rsquo;s biggest &lsquo;premium aluminium&rsquo; producer and the largest industrial company in the United Arab Emirates outside the oil and gas industry. EGA is an integrated aluminium producer, with operations on four continents from bauxite mining to the production of cast primary aluminium and recycling. EGA employs over 7,000 of these people including more than 1,200 UAE Nationals. EGA operates aluminium smelters in Jebel Ali and Al Taweelah in the United Arab Emirates, an alumina refinery in Al Taweelah, a bauxite mine and associated export facilities in the Republic of Guinea, a speciality foundry in high strength recycled aluminium in Germany, and a recycling plant in the United States. 
In this role, you will manage day-to-day operations of the EGA Europe B.V. office and entity, ensuring efficient administration, governance, and functioning of the office while providing support to senior leadership. Act as the primary coordination point for office operations, executive office management, stakeholder engagement, governance activities, and administrative services, enabling leadership and staff to focus on strategic priorities. Support EGA Europe B.V. CEO in ensuring compliance, operational efficiency, and a professional working environment 
Key Accountabilities:
Office Operations &amp; Administration
<ul><li>Oversee the smooth operation of the EGA Europe B.V. office, ensuring all facilities, services, and administrative functions are effectively managed.</li>
<li>Manage office supplies, equipment, maintenance contracts, service providers, and office-related procurement activities.</li>
<li>Manage relationships with landlord, vendors, and service providers to ensure effective office operations and timely delivery of services.</li>
<li>Ensure timely processing of office-related expenses, invoices, rent payments, and service contracts.</li>
<li>Support new employee onboarding and workplace readiness activities in coordination with relevant corporate functions</li>
</ul>Governance, Reporting &amp; Action Tracking
<ul><li>Coordinate the preparation, consolidation, and distribution of management, board, shareholder, and corporate governance materials.</li>
<li>Maintain and distribute records of decisions, meeting outcomes, resolutions, and action items arising from governance and management forums.</li>
<li>Monitor action item progress and ensure timely follow-up with accountable stakeholders.</li>
<li>Escalate overdue actions, risks, and governance issues to senior management as appropriate.</li>
<li>Ensure all documentation, approvals, and records comply with Delegation of Authority (DOA), governance requirements, and internal controls.</li>
</ul>Continuous Improvement &amp; Cost Management
<ul><li>Identify opportunities to improve administrative workflows, office processes, and service delivery.</li>
<li>Recommend and implement efficiency improvements, digital tools, and administrative best practices.</li>
<li>Monitor administrative budgets and expenditures and identify cost optimisation opportunities.</li>
<li>Support annual planning, budgeting, and forecasting activities related to office operations.</li>
</ul>Meetings &amp; Stakeholder Coordination
<ul><li>Coordinate internal and external meetings, workshops, leadership visits, customer engagements, and corporate events for the EGA Europe B.V. CEO.</li>
<li>Organize meeting logistics, venues, catering, materials, technology requirements, and attendance management.</li>
<li>Facilitate communication and coordination among stakeholders across EGA entities, external partners, vendors, and service providers.</li>
</ul>Correspondence &amp; Information Management
<ul><li>Draft, review, proofread, and format professional correspondence, reports, presentations, meeting minutes, and official documentation for EGA Europe B.V. CEO.</li>
<li>Support the preparation and review of contracts, forms, applications, and other administrative documentation for EGA Europe B.V. CEO.</li>
<li>Maintain accurate office records, databases, logs, personnel files, and information repositories.</li>
<li>Maintain document control systems, records management processes, and confidential filing structures.</li>
<li>Ensure accurate retention, storage, retrieval, and archival of corporate documents in accordance with company policies and legal requirements.</li>
</ul>Executive Support &amp; Calendar Management
<ul><li>Manage complex executive calendars, appointments, meetings, international travel arrangements, visas, accommodation, and expense administration for EGA Europe B.V. CEO.</li>
<li>Coordinate domestic and international business travel, including logistics, itineraries, approvals, and reimbursement processes for EGA Europe B.V. CEO.</li>
<li>Prioritize and coordinate competing demands on executive time and proactively resolve scheduling conflicts for EGA Europe B.V. CEO.</li>
<li>Act as a key point of contact between executives and internal/external stakeholders, ensuring effective communication and follow-up.</li>
</ul>Safety, Quality &amp; Environment
<ul><li>Ensure compliance with all applicable safety, quality, environmental, governance and information management requirements.</li>
<li>Promote a strong safety culture and actively support HSE initiatives within the office and project environment.</li>
<li>Coordinate with relevant departments to ensure facility maintenance, office repairs and workplace activities are conducted safely and in accordance with company standards.</li>
</ul>Business Support
Support business continuity and administrative risk management activities within the office.
Related Assignments
Performs other related duties or assignments as directed
Authority and Decision Making
<ul><li>Works independently within clearly defined policies and objectives</li>
<li>Keeps manager (MD, EGA Europe B.V.) and CFO, EGA Europe B.V. updated and recommends improvements as required</li>
<li>Establishes work plan, determines the priorities in consultation with manager and works out the data / processes needed to achieve objectives</li>
</ul>Qualifications and Skills
<ul><li>Diploma or Bachelor's degree in Business Administration, Office Management, Management, Administration, Human Resources, or a related discipline</li>
<li>Proficient in Microsoft Office applications, including Excel, Word and PowerPoint</li>
<li>Strong communication, interpersonal and stakeholder management skills</li>
<li>Quick learner with strong attention to detail and adaptability</li>
<li>Ability to work effectively under pressure and meet tight deadlines</li>
<li>Strong organisational and multitasking skills</li>
<li>Comfortable working with data and digital business applications</li>
<li>Fluent in Dutch and English</li>
</ul>Minimum Experience
<ul><li>4+ years of administrative support and office management experience with a similar multinational / reputable organization and in a culturally diversified environment</li></ul></div>

Office Administrator - Netherlands

Rosewood Abu Dhabi

<div>
 OUR PURPOSE AND CULTURE
 
 
 
 
 We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
 
 
 As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
 
 
 THE TEAM
 
 
 
 
 The Human Resources team at Rosewood Abu Dhabi is dedicated to creating an exceptional associate experience while fostering a culture of learning, growth, and service excellence. Reporting to the Assistant Director of Human Resources, the Talent Development Manager works closely with department leaders, operational teams, and associates across the hotel to drive learning initiatives, uphold Rosewood brand standards, and support the continued development of our people.
 
 
 YOUR ROLE
 
 
 
 
 As Talent Development Manager, you will play a pivotal role in shaping the associate experience and cultivating a culture of continuous learning, engagement, and excellence. You will lead the hotel's training and development strategy, ensuring associates are equipped with the skills, knowledge, and confidence to deliver exceptional guest experiences while embodying Rosewood's guiding principles and service philosophy.
 
 
 Working collaboratively with Human Resources and operational leaders, you will oversee onboarding, leadership development, quality assurance initiatives, learning programs, and associate engagement activities that support both individual growth and the overall success of Rosewood Abu Dhabi.
 
 
 HOW YOU&rsquo;LL MAKE THE PLACE
 
 
 
 <ul>
 <li>
 Lead the design, delivery, and evaluation of learning and development programs that support associate growth and operational excellence.
 </li>
 <li>
 Champion Rosewood Brand Standards and LQA initiatives through regular audits, training interventions, and follow-up action plans.
 </li>
 <li>
 Oversee the onboarding journey, ensuring new associates experience a seamless and engaging Discovery program and probationary follow-up process.
 </li>
 <li>
 Manage leadership and talent development initiatives, including management development, mentorship, cross-training, internship, and graduate programs.
 </li>
 <li>
 Analyze feedback, audit results, guest satisfaction data, and engagement survey outcomes to identify training opportunities and drive continuous improvement.
 </li>
 <li>
 Develop and manage annual training plans, monthly training calendars, budgets, and training records to ensure effective execution and compliance.
 
 </li>
 </ul>
 COULD THIS BE YOU?
 
 
 
 <ul>
 <li>
 You are passionate about learning and development and thrive in creating meaningful growth opportunities for others.
 </li>
 <li>
 You have experience delivering training and talent development initiatives within a luxury hospitality environment.
 </li>
 <li>
 You possess excellent facilitation, coaching, and presentation skills, with the confidence to engage audiences at all levels.
 </li>
 <li>
 You are highly analytical and able to translate guest, quality, and engagement data into impactful development solutions.
 </li>
 <li>
 You are proficient in Microsoft Office applications, particularly PowerPoint, and can create engaging, professional learning materials.
 </li>
 <li>
 You are a collaborative relationship builder who works effectively across departments and inspires a culture of service excellence and continuous improvement.
 
 </li>
 </ul>
 OUR BENEFITS
 
 
 
 
 As part of our team, you&rsquo;ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.
 
 
 OUR COMMITMENT TO YOU
 
 
 
 
 At Rosewood Hotel Group, your voice is heard &ndash; and valued. We&rsquo;re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We&rsquo;re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them &ndash; and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
 
</div>

Talent Development Manager

Apres Restaurant LLC

1. JOB PURPOSEThe Branch Manager &ndash; OPUS is responsible for the overall day-to-day management, operational excellence, sales performance, guest experience, team leadership, and profitability of the OPUS branch located at Premium location in Abu Dhabi.The role is responsible for maintaining the premium OPUS brand standards while ensuring smooth coordination with Hotel management and operations. The Branch Manager will lead the team to achieve sales targets, deliver exceptional customer service, control costs and inventory, and maximize commercial opportunities within the location.2. KEY RESPONSIBILITIESA. Branch Operations<ul><li>Manage the complete day-to-day operation of the OPUS branch.</li><li>Ensure the branch opens and closes according to approved operating procedures and timings.</li><li>Maintain high standards of cleanliness, presentation, grooming, merchandising, and service.</li><li>Ensure all company policies, SOPs, health and safety requirements, and hotel operational requirements are followed.</li><li>Conduct daily opening and closing checks.</li><li>Monitor branch activities and resolve operational issues promptly.</li><li>Coordinate with Hotel management regarding operational requirements, events, VIP visits, and special activities.</li><li>Ensure the branch is always ready for VIP guests and high-profile events.</li></ul>B. Sales &amp; Revenue Management<ul><li>Achieve monthly and annual sales and revenue targets.</li><li>Monitor daily sales performance and identify opportunities to increase revenue.</li><li>Drive upselling, cross-selling, and premium product sales.</li><li>Monitor Average Order Value (AOV) and customer conversion.</li><li>Develop opportunities for corporate orders, gifting, events, weddings, Ramadan, festive occasions, and other activations.</li><li>Review daily, weekly, and monthly sales reports.</li><li>Take corrective action when sales performance is below target.</li><li>Build strong relationships with repeat and high-value customers.</li></ul>C. Customer Experience<ul><li>Deliver a luxury and personalized customer experience consistent with OPUS standards.</li><li>Personally handle VIP and high-value customers when required.</li><li>Monitor customer feedback and ensure complaints are resolved professionally and promptly.</li><li>Ensure staff demonstrate excellent product knowledge and selling skills.</li><li>Maintain a customer-focused culture within the branch.</li><li>Develop and maintain relationships with regular customers and corporate clients.</li></ul>D. Team Management<ul><li>Lead, supervise, and motivate all branch employees.</li><li>Prepare staff schedules and ensure appropriate manpower coverage.</li><li>Monitor attendance, punctuality, grooming, and discipline.</li><li>Conduct daily briefings and regular performance discussions.</li><li>Set individual and team KPIs.</li><li>Identify training requirements and coordinate training with the relevant departments.</li><li>Ensure employees have adequate product and brand knowledge.</li><li>Conduct performance evaluations and recommend development plans.</li><li>Address staff performance and disciplinary matters in coordination with HR.</li></ul>E. Inventory &amp; Stock Control<ul><li>Monitor daily stock levels and product availability.</li><li>Ensure accurate receiving, storage, display, and issuing of products.</li><li>Monitor fast-moving and slow-moving products.</li><li>Minimize wastage, damages, expiry, and stock discrepancies.</li><li>Conduct regular stock counts and support monthly stock audits.</li><li>Ensure proper handling and storage of flowers, cakes, chocolates, gifts, packaging, and other products as applicable.</li><li>Coordinate replenishment with the production, procurement, and warehouse teams.</li><li>Report stock shortages and discrepancies immediately.</li></ul>F. Visual Merchandising &amp; Brand Standards<ul><li>Maintain OPUS luxury brand standards throughout the branch.</li><li>Ensure all products are presented according to approved visual merchandising guidelines.</li><li>Maintain attractive displays and seasonal/festive presentations.</li><li>Ensure packaging, uniforms, signage, and customer-facing materials meet OPUS standards.</li><li>Coordinate with the marketing team for campaigns, activations, and promotional activities.</li><li>Protect the reputation and premium positioning of the OPUS brand.</li></ul>G. Financial &amp; Cost Control<ul><li>Monitor branch revenue, expenses, wastage, and profitability.</li><li>Ensure all transactions are properly recorded through the POS system.</li><li>Monitor cash handling and ensure compliance with company procedures.</li><li>Review daily cash and sales reconciliation.</li><li>Control operational expenses within approved budgets.</li><li>Identify opportunities to reduce wastage and improve profitability.</li><li>Report financial and operational variances to management.</li></ul>H. Events &amp; Hotel team Coordination<ul><li>Coordinate with hotel management for hotel/property events and activations.</li><li>Support VIP visits, weddings, corporate events, festive activations, and internal hotel requirements.</li><li>Identify opportunities to increase OPUS sales through hotel's guest, event, and corporate network.</li><li>Ensure timely execution of special orders and event requirements.</li><li>Maintain professional communication with hotel departments and management.</li></ul>I. Reporting &amp; Administration<ul><li>Prepare daily sales and operational reports.</li><li>Submit weekly performance updates to management.</li><li>Monitor branch KPIs and prepare action plans where required.</li><li>Maintain accurate records for attendance, stock, sales, wastage, complaints, and operational incidents.</li><li>Ensure all required documents and reports are completed on time.</li><li>Escalate operational, financial, staffing, or customer-related issues to management.</li></ul>3. DAILY / WEEKLY RESPONSIBILITIESDaily<ul><li>Conduct opening operational checks.</li><li>Conduct staff briefing and review daily sales targets.</li><li>Monitor sales, customer service, and product availability.</li><li>Check product quality and presentation.</li><li>Monitor staff attendance and grooming.</li><li>Review stock levels and replenishment requirements.</li><li>Handle customer feedback and complaints.</li><li>Coordinate with hotel operations when required.</li><li>Review daily sales and cash reconciliation.</li></ul>Weekly<ul><li>Review branch sales performance against targets.</li><li>Review staff performance and manpower requirements.</li><li>Review inventory movement and wastage.</li><li>Monitor customer feedback.</li><li>Review upselling and AOV performance.</li><li>Submit weekly operational and sales reports.</li><li>Identify business development opportunities.</li></ul>4. KEY PERFORMANCE INDICATORS (KPIs)<ul><li>Achievement of monthly and annual sales targets.</li><li>Revenue growth.</li><li>Average Order Value (AOV).</li><li>Gross profit and branch profitability.</li><li>Customer satisfaction and complaint resolution.</li><li>Customer retention and repeat business.</li><li>Stock accuracy.</li><li>Reduction in wastage and damages.</li><li>Staff attendance and productivity.</li><li>Staff turnover and training completion.</li><li>Compliance with OPUS and hotel operational standards.</li><li>Successful execution of events and activations.</li></ul>5. QUALIFICATIONS &amp; EXPERIENCE<ul><li>Bachelor's degree or diploma in Hospitality, Business Administration, Retail Management, or a related field preferred.</li><li>Minimum 3&ndash;5 years of experience in branch management, retail, luxury hospitality, F&amp;B, gifting, lifestyle, or a similar customer-facing business.</li><li>Previous experience managing a premium/luxury brand is highly preferred.</li><li>Experience in the UAE hospitality or retail industry is an advantage.</li><li>Proven experience in achieving sales targets and managing teams.</li><li>Strong knowledge of POS, inventory, sales reporting, and basic financial controls.</li></ul>6. REQUIRED SKILLS &amp; COMPETENCIES<ul><li>Strong leadership and people-management skills.</li><li>Excellent customer service and communication skills.</li><li>Strong sales and commercial awareness.</li><li>Ability to work in a luxury hospitality environment.</li><li>Strong organizational and problem-solving skills.</li><li>Good knowledge of inventory and stock control.</li><li>Ability to analyze sales and operational reports.</li><li>Excellent English communication skills; Arabic is an advantage.</li><li>Professional appearance and strong interpersonal skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Strong attention to detail and brand standards.</li></ul>7. WORKING RELATIONSHIPSInternal:<ul><li>Brand Manager</li><li>Operations Manager</li><li>HR Department</li><li>Finance Department</li><li>Procurement &amp; Warehouse</li><li>Production Team</li><li>Marketing Team</li><li>Sales Team</li></ul>External:<ul><li>Hotel Management and Departments</li><li>Corporate Clients</li><li>VIP Customers</li><li>Event Partners</li><li>Suppliers and Service Providers</li></ul>8. AUTHORITY &amp; ACCOUNTABILITYThe Branch Manager is accountable for the overall operational and commercial performance of the OPUS branch at premium hotel Abu Dhabi and is expected to take ownership of branch performance, customer experience, team productivity, inventory control, and compliance with company and hotel standards.The Branch Manager must escalate significant financial, operational, employee, customer, safety, or reputational matters to the relevant management immediately.9. GENERAL RESPONSIBILITIES<ul><li>Maintain confidentiality of company and customer information.</li><li>Follow all company policies, procedures, and SOPs.</li><li>Comply with UAE labour, health and safety, and applicable regulatory requirements.</li><li>Maintain professional conduct at all times.</li><li>Protect company assets, products, equipment, and brand reputation.</li><li>Perform any other duties reasonably assigned by management in line with the position.</li></ul>Pay: AED7,000.00 - AED15,000.00 per monthWork Location: In person

Branch Manager

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