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assistant manager, medical representation Jobs in Dubai

medical case coordinator pharmacists registered nurse

NATIONAL GENERAL INSURANCE CO (PSC)

Medical Case coordinator- Providing approval of services for the insured member through DHPO, email and PBM, over riding of rejected medication if falls under policy t&amp;c and if clinically justified.Providing excellent customer service through responding swiftly to queries from insured member, medical provider .1. Provide approval through online system(DHPO), emails and call toMedical provider according to medical necessity and as per policyWordings.2. Coordinate between Insurer, patient and provider.3. Handles phone calls and written inquiries related to requests for pre-Approvals/pre authorizations, reconsiderations, or appeals.4. Performs a comprehensive review for the record to assure thepresence of all component parts such as: patient and recordidentification, signatures and dates where required and othernecessary data in the presence of all reports which appear to beIndicated by the nature of the treatment rendered.5. Handing pharmacy rejection and approving the same if matches with indications and policy wordings.6. Processing pharmacy and op clinics claims at the end of the every month.You can share your cv directly to careers@ngiuae.comJob Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Medical case coordinator (Pharmacists/Registered Nurse)

General Practitioner -DHA (Female only)

We are looking for a Female - DHA Registered Nurse or Assistant Nurse to join our Doctor On Call team. The role involves accompanying doctors to patients&rsquo; homes or other locations, assisting with clinical tasks, and helping deliver high-quality mobile healthcare services. The ideal candidate will be compassionate, adaptable, and committed to patient care.Key Responsibilities:<ul><li>Accompany physicians during home or on-site patient visits</li><li>Perform initial patient assessments (vital signs, medical history, etc.)</li><li>Administer medications and carry out basic nursing procedures</li><li>Assist during minor medical procedures while following infection control standards</li><li>Document clinical notes and patient data accurately and on time</li><li>Educate patients and families on medications, aftercare, and follow-ups</li><li>Prepare and maintain medical kits and supplies</li><li>Ensure patient safety, confidentiality, and compliance with professional standards</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree or Diploma in Nursing</li><li>Valid DHA License or Eligibility (RN or Assistant Nurse)</li><li>Minimum 1 year of clinical experience</li><li>Excellent communication skills in English and Hindi</li><li>UAE freshers with DHA eligibility are welcome to apply</li></ul>Preferred Qualifications:<ul><li>Experience in mobile healthcare, community nursing, or outreach programs</li><li>Familiarity with EMR systems</li><li>BLS (Basic Life Support) certification</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner?</li></ul>

DHA - Registered Nurse / Assistant Nurse

DentalNation

Dental/Orthodontics Male Registered Nurse (Tagalog-Speaking) &ndash; Multiple LocationsLocation: Al Wasl Road, Dubai (with flexibility across branches) Work Schedule: 6 days a week Employment Type: Full-timeWe are a well-established chain of dental clinics looking for a Dental Registered Nurse who is Tagalog-speaking and has mandatory 3+ years orthodontics assisting experience with both general dentists and specialists.Key Responsibilities<ul><li>Assist primarily specialist, orthodontist during procedures</li><li>Prepare and maintain dental operatory before, during, and after treatments</li><li>Ensure strict adherence to infection control and sterilization protocols</li><li>Assist with chairside procedures including restorative, surgical, and specialist treatments</li><li>Manage instruments, materials, and clinical inventory</li><li>Support patient comfort, education, and chairside communication</li><li>Coordinate smoothly with dentists, nurses, and front-office teams</li><li>Be flexible to work across different clinic locations as required</li></ul>Requirements<ul><li>DHA-licensed Registered Nurse (Dental orthodontics experience is mandatory)</li><li>Proven experience assisting both general dentists and specialists</li><li>Fluent in Tagalog (essential requirement)</li><li>Experience working in a multi-doctor / chain clinic environment preferred</li><li>Strong understanding of dental procedures, materials, and instruments</li><li>Professional, reliable, and patient-focused attitude</li><li>Willingness to work 6 days a week and rotate between locations when needed</li></ul>Job Type: Full-timePay: AED8,000.00 - AED8,500.00 per monthApplication Question(s):<ul><li>your notice period per days</li></ul>Experience:<ul><li>Dental Assistant: 1 year (Required)</li></ul>

Dental/Orthodontics Registered Nurse (Male) - Tagalog Speaking

Palmcare Polyclinic

About UsWe are a newly established multi-speciality polyclinic committed to delivering high-quality, patient-centred medical care. Our service excellence is in Dentistry and Cosmetics.Position OverviewWe are looking for a skilled Registered Nurse with a minimum of 1 year of nursing experience in Dubai. The ideal candidate will be well-versed in local insurance guidelines and basic dental coding practices and will be comfortable supporting clinical operations with occasional administrative tasks.Key Responsibilities<ul><li>Assist the dentist during examinations, procedures, and treatments.</li><li>Manage the vitals room and clinical documentation.</li><li>Support front desk or administrative tasks when required (e.g., patient follow-up, scheduling, documentation).</li><li>Maintain a clean, safe, and organised clinical environment.</li><li>Ensure compliance with infection control protocols and clinic policies.</li></ul>Requirements<ul><li>Valid DHA License or Eligibility Letter</li><li>Minimum 1 year of outpatient nursing experience in Dubai</li><li>Excellent communication and patient-handling skills</li><li>Proficient in electronic medical systems (EHR)</li><li>Ability to multitask and support administrative functions when needed</li><li>basic knowledge of UAE dental insurance processes, including approvals, coding basics, and claim workflow.</li><li>Positive attitude, strong work ethic, and a team-player mindset.</li></ul>Preferred Qualifications<ul><li>Experience in a polyclinic or multi-speciality environment.</li><li>Familiarity with major insurance providers and TPA regulations in the UAE</li><li>Basic knowledge of medical coding (ICD/CPT)</li><li>Tagalog speaker required.</li></ul>Why Join Us?<ul><li>Positive and friendly work environment.</li><li>New clinic in a developing community (Low work pressure).</li><li>Competitive salary and benefits package.</li><li>Location: Liwan, Dubai (opposite DSO).</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthApplication Question(s):<ul><li>Current Visa Status?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>nurse: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Assistant Nurse (AN) with Dental experience

Amazon

<div>
 
 Description
 
 
 
 Amazon&rsquo;s UAE Immigration Team is growing its best-in-class professional service to deliver exceptional immigration support to Amazon businesses, employees and candidates across the MENA region. The team of project managers, analysts and experienced immigration subject matter experts act as strategic partners and consultants to Amazon business leaders and partner teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve the cost, quality and compliance for immigration services at Amazon.
 
 
 We are seeking a UAE Immigration Associate to support the needs of our growing UAE immigration team based in Dubai. In this role, you will be responsible for the coordination and execution of the UAE immigration services. The team execute a high-volume of cases, managing immigration requirements for sponsored employees across different jurisdiction (mainland or freezone entities), and their family members. The team manage and coordinate the end to end applications with employees, candidates, stakeholders, Ministry of Labor, freezone and Immigration authorities.
 
 
 The UAE Immigration Associate is part of the UAE immigration case working team, this is a case working support role and acts as a coordinator within the case working team coordinating the workload and providing support across all daily case operations.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Filing and executing immigration cases, coordinating between Immigration Specialists and PROsTyping and executing a high caseload of applications. A typical caseload would be 45 of mixed application types from new, renewal, cancelation and amendment of work permit and residency visas; each filing includes sub-applications related to work permit, entry permit, medical test, Emirates ID and residency visa stamping for each applicant.
 </li>
 <li>
 Plan and keep track of all tasks required as part of an immigration process (&ldquo;case&rdquo;)
 </li>
 <li>
 Participate on a weekly casework review meeting to examine the progress of all cases against standard turn-around-times and key metrics.
 </li>
 <li>
 Maintaining up to date case trackers and master employees&rsquo; database
 </li>
 <li>
 Coordinate the collection of documents and draft application materials including forms and letters for review and signature by the required stakeholders
 </li>
 <li>
 Support Immigration Specialists in all queries and immigration related requests
 </li>
 <li>
 Coordinate with colleagues for submission of applications, collection of documents post approval and liaison with government officials
 </li>
 <li>
 Maintain excellent understanding of UAE immigration regulations and policies and communicate timely updates to colleagues, applicants and business stakeholders
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 high school diploma or bachelor's degree
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree (or equivalent) in Human Resources
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q Tech General Trading LLC - G23
 
 
 Job ID: A3151884
</div>

HR Assistant - Immigration (UAE National), Immigration Team

NMC Health plc

<div><div>To support and demonstrate our NMC Nursing Mission, Vision, and Values:
Our Nursing Vision: At NMC Healthcare, we are committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time.
Our Nursing Mission: To exemplify clinical excellence, every NMC nurse will seek to:
<ul><li>Do the right thing
</li><li>Be the patient&rsquo;s advocate
</li><li>Be open and transparent
</li><li>Deliver safe, compassionate care
</li><li>Recognize the uniqueness of each patient
</li><li>Contribute to an outstanding patient&rsquo;s experience
</li><li>Engage with and contribute to, a learning culture
</li><li>Lead and influence changes in healthcare
</li></ul>Our Nursing Values: We will achieve this through our core values:
<ul><li>Safety
</li><li>Excellence
</li><li>Ethics
</li><li>Trust
</li><li>Collaboration 
</li></ul>The post holder will work collaboratively with other team members, uphold and live the NMC Nursing Strategy in order to provide safe and outstanding care to their patient, to the patient's bystanders all the time, every time.
</div>These must be upheld in accordance with the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.
The post holder will:
<ul><li>Always speak up if safety is a concern
</li><li>Treat all patients with kindness, respect and compassion.
</li><li>Recognize and work within the limits of their own competence
</li><li>Take responsibility for their own actions
</li><li>Communicate effectively with colleagues to ensure patients receives the safest, most effective care possible.
</li><li>Perform additional duties when required
</li></ul>Education and Training:
<ul><li>Ensure relevant training and competency is undertaken to deliver care safely.
</li><li>Maintain up-to-date mandatory training requirements.
</li><li>Follow and comply with the NMC Nurse Competency Matrix / Framework, relevant to their role profile.
</li><li>Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.
</li><li><div>Support and supervise pre-registration and new nurses and other health care workers when required.
</div></li><li>Participate in teaching, mentorship and preceptorship when required.
</li><li>Participate in clinical supervision of student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses and nurses undergoing cross-training or upskilling.
</li><li><div>Participate in Performance Improvement Plans when required.
</div></li><li>Share knowledge and skill with others, to improve patient care and services.
</li><li>Ensure they are skilled, trained and competent before using any medical device.
</li><li>Involve patients in their own healthcare and recovery through education, awareness and positive reinforcement.
</li></ul>Quality Assurance and Governance:
<ul><li>Speak up, if something isn't right.
</li><li>Maintain awareness of and comply with, the NMC Policies and Procedures
</li><li>Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required.
</li><li><div>Uphold the regulatory and accreditation standards.
</div></li><li>Continually seek to improve the service of and care delivery for patients and their bystanders.
</li><li>Report and notify all untoward/serious and near miss incidents to your direct line manager and through the incident reporting system in a timely manner.
</li><li><div>Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and services.
</div></li><li><div>Promote customer service based on NMC patient satisfaction results.
</div></li><li>Share best practices and quality patient outcomes through audit.
</li><li>Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.
</li></ul>Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence&reg; 
 
<div></div><div>Professional:
<ul><li>Uphold the reputation of the nursing profession at all times.
</li><li>Act as a positive role model for all nursing and support staff.
</li><li>Must have insight of own behaviour and in others.
</li><li>Be responsible for the assessment, planning, implementation and evaluation of programmes of care under the indirect supervision of senior nursing staff.
</li><li>Comply will all aspects of the UAE Code of Conduct, Scope of Practice and licensure as per the regulator.
</li><li>Refuse to undertake any task for which he/she has not been trained and is not competent to undertake.
</li><li>Always seek expert help when the demand of care, service or skill, falls outside their capabilities.
</li><li>Only delegate tasks to those team members who are trained, skilled and competent to undertake such tasks
</li><li>Assist in updating clinical policies and guidelines in line with skill and experience.
</li><li>Assist, engage with and contribute to the professional development of colleagues.
</li><li>Ensure re-licensure is managed in a timely manner.
</li><li>Maintain patient confidentiality at all times.
</li><li>Ensure timely expert advice or senior nursing support is sought when a patient's condition fails to respond to prescribed treatment.
</li><li>Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association emergency algorithms.
</li></ul>Equality and Diversity:
<ul><li>The post holder is required to promote diversity, equity, inclusion and belonging in service delivery and employment practices. All employees must comply with NMC equality and diversity policies, procedures and initiatives.
</li></ul>Infection Prevention and Control (IPC):
<ul><li>IPC is everyone&rsquo;s responsibility. All staff are required to read and implement the NMC IPC Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff and visitors.
</li><li>The strictest hand hygiene compliance encompassing, 5 moments of hand hygiene, bare below the elbows and environmental care, will be expected of all staff, including the post holder, at all times.
</li></ul>Safeguarding Children:
<ul><li>NMC is committed to safeguarding and promoting the welfare of all children and vulnerable adults and expects all employees to share this commitment.
</li><li>Please refer to Federal Law No. 3 of 2016 (Wadeema&rsquo;s Law)
</li></ul>https://www.khda.gov.ae/CMS/WebParts/TextEditor/Documents/Children_Law_English.pdf 
<div></div><div>Occupational Safety and Health Management Systems (OSHMS)
</div><ul><li>Comply with OSH instructions, policies and safe working procedures.
</li><li>Use of appropriate personal protective equipment and safety systems.
</li><li>Be familiar with emergency and evacuation procedures.
</li></ul>Not wilfully or recklessly endanger anyone&rsquo;s health and safety.
Specialized Nurse will:
<ul><li>Develop and maintain a learning culture amongst nurses, particularly in the specialist field in which they work.
</li><li>Be an expert registered nurse s with advanced education, training or certification in their specialized area of practice. Specialty practice may be defined by population, clinical setting a disease/medical subspecialty and type of care or type of problem.
</li><li>Be a role model and always seek to improve the safety and quality of care delivered to patients in the specialist field.
</li><li>Be a member of the interprofessional team as a subject matter expert in his/ her field of specialization.
</li><li>Support and lead audit and data collection in their area of specialisation for KPIs and benchmarking.
</li><li>Support the nurse educator with training programs, training needs analysis within the specialised field.
</li><li>Support patient care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.
</li><li><div>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment.
</div></li><li>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient&rsquo;s health or situation.
</li><li>Understand and analyse the assessment information and data.
</li><li>Determine actual and potential nursing diagnoses, problems, and issues.
</li><li>Define the predicted and expected outcomes of the patient&rsquo;s planned care.
</li><li>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient and patient's bystanders.
</li><li>Maintain and update technical and clinical skills related to nursing practice.
</li><li>Employ strategies to promote patients&rsquo; health and a safe environment.
</li><li>Understand different diagnostic tests and laboratory examinations.
</li><li>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.
</li><li>Assist in medical procedures invasive or non-invasive as needed.
</li><li>Support the process of safe patient`s admission, transfer and discharge.
</li></ul>Infection Prevention and Control (IPC) Specialist will:
<ul><li>Conduct ongoing surveillance of HAIs using standardized DOH/MOH/DHA/CDC/NHSN definitions.
</li><li>Maintain detailed records of infection data by department, type, and trend.
</li><li>Monitor compliance with isolation precautions, antibiotic usage, and outbreak thresholds.
</li><li>Perform environmental monitoring (e.g., water, air quality) in high-risk areas.
</li><li><div>Participate in the development and annual review of the Infection Control Risk Assessment and Infection Control Plan.
</div></li></ul>Analyse surveillance data for trends and provide actionable reports to relevant committees.
</div><ul><li>Design and conduct orientation programs for new staff on IPC principles.
</li><li><div>Engage in ongoing professional development and peer teaching.
</div></li><li>Educate on specific topics including infection prevention and control programs such as standard precautions, safe injection practices, asepsis, surgical site infection prevention, linen management, and respiratory hygiene. Provide feedback and training based on surveillance and audit findings.
</li><li>Promote a culture of continuous improvement and patient safety awareness.
</li><li><div>Develop, review, and update IPC policies and procedures to reflect current evidence and regulatory standards.
</div></li><li><div>Ensure consistent use of hand hygiene, PPE, aseptic techniques, and environmental controls across departments.
</div></li><li>Coordinate departmental PCI document management including checklists, posters, forms, and audit tools.
</li><li>Collaborate with facilityleaders to ensure integrationof IPC policies into clinical and operational workflows.
</li><li>Participate in internal and external audits and accreditation processes (e.g., JCIA, DOH, DHA, MOH).
</li><li>Conduct regular hand hygiene audits, waste management inspections, and PPE usage checks.
</li><li>Audit sterilization, disinfection, and environmental cleaning processes.
</li><li>Conduct investigation, complete fact-finding report and use root cause analysis tools to evaluate infection incidents and implement corrective actions.
</li><li>Participate in quality and safety rounds, and in hospital accreditation activities.
</li><li>Use performance indicators to track and improve infection control outcomes.
</li><li>Act as a key liaison between departments and the IPC Committee.
</li><li>Report surveillance outcomes to Quality and Safety Committees, Executive Medical Committee, and regulatory agencies.
</li><li>Coordinate IPC inputs into hospital planning, procurement, and construction activities.
</li><li>Maintain effective communication with staff at all levels to promote IPC awareness and compliance.
</li><li>Follow the reporting system according to the organization's/ facility policy.
</li><li>Lead investigations into suspected outbreaks, coordinate containment measures, and document findings.
</li><li>Activate Code Orange (mass infectious disease events) when required and conduct simulation drills.
</li><li>Collaborate with public health authorities for notification of notifiable diseases.
</li><li>Manage and report incidents of exposure to infectious agents among patients or staff.
</li><li>Perform regular departmental risk assessments to identify IPC gaps.
</li><li>Evaluate areas under construction or renovation for infection risk.
</li><li>Collaborate with engineering and housekeeping to mitigate environmental infection risks.
</li><li>Conduct risk assessments related to exposure to communicable diseases among staff.
</li><li>Ensure the availability of infection control supplies (PPE, disinfectants).
</li><li>Support proper waste management and sterilization practices.
</li><li>Liaise with Employee Health Clinic for vaccination programs and follow-up on staff exposures.
</li><li>Provide recommendations for work restrictions following exposure to communicable diseases.
</li><li>Ensure compliance with OSHMS (Occupational Safety and Health Management System) standards.
</li><li>Identify and report occupational hazards, incidents, and near misses.
</li></ul>Qualifications &amp; Experience
<ul><li>Valid DOH/DHA/MOH license as Registered Nurse.
</li><li>Certification in Infection Control (e.g., CIC, CBIC) preferred or required within 1 year of appointment.
</li><li>Basic Life Support (BLS) certification
</li></ul>Skills &amp; Competencies
<ul><li>Strong knowledge of epidemiology, sterilization, and disinfection practices.
</li><li>Excellent communication, teaching, and coordination skills.
</li><li>Proficient in data analysis and report writing.</li></ul></div>
 <div>Registered Nurse will:
<ul><li>Be responsible for providing and coordinating patient care, educating patients and the public about various
</li></ul>health conditions, and providing advice and emotional support to patients and their family members.
<ul><li>Assess and identify patients' needs and implement and monitor the patient's medical plan and treatment.
</li></ul>They will work with a team of physicians and other health care specialists or allied health in various settings.
<ul><li>Perform systematic patient assessment, re-assessment and collect pertinent data about the patient&rsquo;s health
</li></ul>or situation.
<ul><li>Understand and analyse the assessment information and data.
</li></ul><ul><li>Determine actual and potential nursing diagnoses, problems, and issues.
</li></ul><ul><li>Define the predicted and expected outcomes of the patient&rsquo;s planned care.
</li></ul><ul><li>Create and evaluate patient care plans with the interprofessional team, in collaboration with the patient
</li></ul>and patient's bystanders.
<ul><li>Record vital signs, recognize, address and escalate all abnormalities.
</li></ul><ul><li>Maintain and update technical and clinical skills related to nursing practice.
</li></ul><ul><li>Employ strategies to promote patients&rsquo; health and a safe environment.
</li></ul><ul><li>Understand different diagnostic tests and laboratory examinations.
</li></ul><ul><li>Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life
</li></ul>Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.
<ul><li>Prepare patients for medical examination and treatment.
</li></ul><ul><li>Administer medications and monitor patients for any side effects and reactions.
</li></ul><ul><li>Administer treatments such as IV fluids or blood products and monitor patients for any reactions.
</li></ul><ul><li>Provide wound care management.
</li></ul><ul><li>Assist in medical procedures invasive or non-invasive as needed.
</li></ul><ul><li>Facilitate the process of safe patient`s admission, transfer and discharge.</li></ul></div>
 <div>Essential: the post holder must
<ul><li>Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with
</li></ul>all the qualifications and experience these mandates.
<ul><li>Manage their own professional re-licensure.
</li></ul><ul><li>Hold a valid American Heart Association Basic Life Support Provider card.
</li></ul><ul><li>Be willing to work across departments when necessary.
</li></ul>&middot; Be able to communicate clearly and effectively in English (spoken and written) DESIRABLE: The post holder should have: &middot; Evidenced ability to work as part of an inter-professional team. &middot; Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation. &middot; Be able to communicate effectively in Arabic</div>

Infection Control Nurse

Dr Joy Dental Clinic Dubai

<div>
 
 Job Summary
 
 
 
 We are looking for a well-organized, proactive, and detail-oriented
 
 Lab Receptionist / Lab Coordinator
 
 to manage the daily administrative and coordination activities of the dental laboratory. The role involves close coordination with doctors, branch managers, and internal teams to ensure smooth workflow, timely case delivery, and accurate reporting.
 
 
 This position is crucial in maintaining efficiency, communication flow, and operational accuracy within the lab.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Coordination &amp; Communication
 </li>
 <li>
 Act as the primary point of contact between the laboratory and doctors across all branches.
 </li>
 <li>
 Coordinate case submissions, clarifications, and follow-ups with dentists.
 </li>
 <li>
 Liaise with branch managers regarding case timelines, urgent requests, and delivery schedules.
 </li>
 <li>
 Ensure clear and timely communication regarding case status updates.
 </li>
 <li>
 Case &amp; Workflow Management
 </li>
 <li>
 Receive, record, and track all incoming lab cases.
 </li>
 <li>
 Maintain accurate case logs and ensure proper documentation.
 </li>
 <li>
 Monitor turnaround time (TAT) and escalate delays when necessary.
 </li>
 <li>
 Ensure smooth flow of cases between lab technicians and branches.
 </li>
 <li>
 Deliveries &amp; Logistics
 </li>
 <li>
 Coordinate dispatch and receipt of lab cases and materials.
 </li>
 <li>
 Manage courier schedules and internal delivery coordination.
 </li>
 <li>
 Track outgoing and incoming deliveries to ensure timely handover.
 </li>
 <li>
 Maintain records of delivery acknowledgements.
 </li>
 <li>
 Reporting &amp; Documentation
 </li>
 <li>
 Prepare daily, weekly, and monthly lab reports.
 </li>
 <li>
 Maintain case tracking sheets and productivity reports.
 </li>
 <li>
 Generate reports for management regarding workload, pending cases, and performance.
 </li>
 <li>
 Ensure proper filing and documentation of all lab-related records.
 </li>
 <li>
 Administrative Support
 </li>
 <li>
 Maintain inventory records of lab materials (if required).
 </li>
 <li>
 Assist in stock coordination with the procurement team.
 </li>
 <li>
 Support Lab Manager with scheduling and operational documentation.
 </li>
 <li>
 Ensure the lab reception area is organized and professional.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong coordination and communication skills.
 </li>
 <li>
 Good knowledge of MS Excel and reporting tools.
 </li>
 <li>
 High attention to detail and accuracy.
 </li>
 <li>
 Ability to multitask and handle pressure in a fast-paced environment.
 </li>
 <li>
 Professional and confident personality.
 </li>
 <li>
 Strong follow-up skills.
 </li>
 <li>
 Ability to maintain confidentiality and professionalism.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or diploma in administration or related field.
 </li>
 <li>
 Previous experience in a dental clinic or dental laboratory (preferred).
 </li>
 <li>
 Experience in coordination or operations roles.
 </li>
 </ul>
</div>

Lab Receptionist

Explore 589+ Medical case coordinator pharmacists registered nurse in Dubai this March. Find roles across top companies and apply now to boost your career.