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medical receptionist

Topnotch Polyclinic, L.L.C - S.P.C

Job Vacancy: Female ReceptionistWe are seeking a professional and presentable Female Receptionist to be the first point of contact for our patients. The ideal candidate should have excellent communication skills and the confidence to interact with patients in a warm, courteous, and professional manner.Key Responsibilities:<ul><li>Welcome and assist patients in person and over the phone</li><li>Manage appointments and scheduling efficiently</li><li>Maintain patient records and update information accurately</li><li>Handle inquiries with professionalism and confidentiality</li><li>Coordinate with doctors, nurses, and other staff as needed</li><li>Ensure the reception area is tidy and presentable at all times</li></ul>Requirements:<ul><li>Female candidate with a presentable and professional appearance</li><li>Strong verbal and written communication skills</li><li>Confidence in dealing with patients and handling sensitive information</li><li>Basic computer and office skills (MS Office, scheduling software)</li><li>Previous experience in a healthcare or front-desk setting is an advantage</li></ul>How to Apply:Please send your CV/resume to info@topnotchpolyclinic.com with the subject line: &ldquo;Application &ndash; Receptionist.&rdquo;Job Types: Full-time, Contract Contract length: 24 monthsLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Receptionist

NMC Health plc

<div>To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate.</div>
 <div>3.1 Greets patients or their families and finds out the nature of their enquiry.
 
3.2 Provides information to assist patients or refer them to appropriate contact, either in the organization or elsewhere.
 
3.3 Advocate Patients&rsquo; and their families&rsquo; rights and responsibilities, confidentiality, information and education.
 
3.4 Develops and maintains the feedback/complaint procedure for customers to use and receive redressal.
 
3.5 Communicates all information to Floor Supervisor on daily basis.
 
3.6 Expedites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment.
 
3.7 Provides Information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor.
 
3.8 Investigates patient/visitor concerns and implements appropriate courses of action.
 
3.9 Keeps accurate records of discussions or correspondence with customers.
 
3.10 Perform duties of handling Patient /Telephone/Cash/back office work as specified in the duty roaster.
3.11 Perform other related duties incidental to the work described herein as and when assigned by the higher authorities.
 
3.12 Comply with all OSH and infection control policies, standards and procedures and cooperate with hospital management to comply those requirements
 
3.13 Work accordance with the documented OSH procedures and instructions, specific responsibilities
 
3.14 Be familiar with emergency and evacuation procedures
 
3.15 Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments, incident reports
 
3.16 Comply with Waste management procedures and policies
 
3.17 Attend applicable OSH/Infection control training programs, mock drills and awareness programs
 
3.18 Use of appropriate personal protective equipment and safety systems</div>
 <div>4.1 Preferably a graduate in any discipline.
 
4.2 Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system is preferable. Interest to work in a Hospital related environment.
 
4.3 Proficient technology application skills; Basic MS Office (Word, Excel, &amp; Power point) MS Outlook &amp; Internet explorer skills.
 
4.4 Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills
 
4.5 Patient focused; service oriented; patient &amp; understanding.
 
4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure
 
4.7 Ability to work independently with minimal supervision.
 
4.8 Reliable, punctual, dependable, and responsive.
 
4.9 Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.</div>

Customer Care Executive - UAE National

Al Zarafa Human Resources Consultancy

URGENTLY LOOKING for Front Desk Receptionist (Male)Key Requirements: Strong computer skills and excellent command of English.<ul><li>Salary: 1200 + Service Charge</li><li>Food: Provided</li><li>Accommodation: Staff Accommodation will be Provided</li><li>Visa and Medical Insurance: Provided</li><li>Location: Abu Dhabi</li></ul>Job Type: Full-timePay: From AED1,200.00 per month

Front Desk Receptionist (Hotel)

Endocare

<div>
 
 
 
 About Endocare, the employer
 
 
 
 <ul>
 <li>
 Endocare is a specialty clinic for metabolic health and longevity, with the mission to take on the pandemic of metabolic conditions in the Middle East by leveraging medical expertise and advancements in technology.
 </li>
 <li>
 We have developed a proprietary treatment approach for people struggling with obesity in the form of a medicated lifestyle intervention. To achieve sustainable weight loss, our patients receive personalized coaching throughout the treatment period and beyond, helping them achieve long-lasting health outcomes.
 </li>
 <li>
 As we prepare for the launch of our Abu Dhabi clinic in
 
 October 2025
 
 , we are seeking a
 
 Receptionist &amp; Clinical Operations Specialist
 
 &ndash; a professional who is equally confident welcoming patients at the front desk and managing day-to-day operations to ensure compliance, efficiency, and quality.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and experience
 
 
 
 <ul>
 <li>
 Proven experience as a Receptionist, Administrative Assistant, or Clinical Operations role in a clinic, hospital, or healthcare setting.
 </li>
 <li>
 Strong ability to manage electronic medical records and patient booking systems.
 </li>
 <li>
 Proficiency in MS Office, database systems, and digital tools for reporting.
 </li>
 <li>
 Familiarity with medical terminology and healthcare workflows.
 </li>
 <li>
 Understanding of
 
 Department of Health (DoH) Abu Dhabi standards
 
 and regulatory processes is highly desirable.
 </li>
 <li>
 Excellent communication skills in English (Arabic is a strong plus).
 </li>
 <li>
 Training in medical or clinical administration is an advantage.
 </li>
 </ul>
 
 
 
 
 
 
 Duties and responsibilities
 
 
 
 
 
 Front Desk &amp; Patient Care
 
 
 <ul>
 <li>
 Welcome and guide patients, ensuring a warm, professional, and efficient reception experience.
 </li>
 <li>
 Schedule and confirm appointments, manage cancellations, and optimize clinic schedules.
 </li>
 <li>
 Answer patient inquiries with professionalism and empathy, providing accurate information.
 </li>
 </ul>
 
 
 Administration &amp; Records
 
 
 <ul>
 <li>
 Maintain and update patient medical records in compliance with data privacy standards.
 </li>
 <li>
 Handle invoicing, billing, insurance coordination, and preparation of financial and tax reports.
 </li>
 <li>
 Manage office communications and correspondence with external stakeholders.
 </li>
 </ul>
 
 
 Operations &amp; Compliance
 
 
 <ul>
 <li>
 Oversee vendor management, facility maintenance, and supply procurement.
 </li>
 <li>
 Ensure compliance with
 
 DoH regulations
 
 and maintain readiness for inspections.
 </li>
 <li>
 Support doctors, coaches, and nurses with daily operational needs.
 </li>
 <li>
 Ensure smooth day-to-day running of the clinic.
 </li>
 </ul>
 
 
 Team Collaboration
 
 
 <ul>
 <li>
 Act as the bridge between the front desk, clinical staff, and management.
 </li>
 <li>
 Contribute to the development of operational processes and quality improvement.
 </li>
 </ul>
 
 
 
 What you can expect
 
 
 
 <ul>
 <li>
 Space to take responsibility and develop your own ideas
 </li>
 <li>
 Productive and respectful work environment
 </li>
 <li>
 
 Competitive remuneration
 
 </li>
 </ul>
 
 
 
 
 
 
</div>

Receptionist / Clinical Operations Specialist

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div>College Degree/ Diploma - Any discipline or related fields.
Strong interpersonal, verbal and written communication skills.
Strong analytical and problem-solving skills
Excellent command of oral and written English. Arabic language desirable but not essential.
Ability to think critically and maintain a high level of confidentiality.
Proficiency in MS office.</div>

Patient Admin Executive - UAE National

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis.</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul>Ensure billing practices comply with legal and insurance requirements</div>
 <div>College Degree/Diploma - Any discipline or related fields.
Strong interpersonal, verbal and written communication skills.
Strong analytical and problem-solving skills
Excellent command of oral and written English. Arabic language desirable but not essential.
Ability to think critically and maintain a high level of confidentiality.
Proficiency in MS office.</div>

Patient Admin Executive

<div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital
</li></ul>when necessary.
<ul><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call
</li></ul>backs.
<ul><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li></ul><ul><li>Register new patients and ensure the records of current patients are up to date.
</li></ul><ul><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based
</li></ul>on the insurance eligibility.
<ul><li>Provide claim forms in case the patient wants to claim reimbursement.
</li></ul><ul><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the
</li></ul>hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards
of finance protocols.
<ul><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments,
</li></ul>doctor&rsquo;s duty roster, and procedures for booking appointments.
<ul><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li></ul><ul><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li></ul><ul><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
 </li></ul>&middot; Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations. &middot; Participate in the Hospital training programs.
<ul><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li></ul><ul><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li></ul><ul><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li></ul><ul><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li></ul><ul><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li></ul><ul><li>Maintains patient &amp; staff confidentiality.
 </li></ul><ul><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li></ul><ul><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
 </li></ul><ul><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li></ul><ul><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
 </li></ul><ul><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
 </li></ul><ul><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li></ul><ul><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul><ul><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital
</li></ul>when necessary.
<ul><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call
</li></ul>backs.
<ul><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li></ul><ul><li>Register new patients and ensure the records of current patients are up to date.
</li></ul><ul><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based
</li></ul>on the insurance eligibility.
<ul><li>Provide claim forms in case the patient wants to claim reimbursement.
</li></ul><ul><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the
</li></ul>hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards
of finance protocols.
<ul><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments,
</li></ul>doctor&rsquo;s duty roster, and procedures for booking appointments.
<ul><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li></ul><ul><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li></ul><ul><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
 </li></ul>&middot; Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations. &middot; Participate in the Hospital training programs.
<ul><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li></ul><ul><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li></ul><ul><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li></ul><ul><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li></ul><ul><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li></ul><ul><li>Maintains patient &amp; staff confidentiality.
 </li></ul><ul><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li></ul><ul><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
 </li></ul><ul><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li></ul><ul><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
 </li></ul><ul><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
 </li></ul><ul><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li></ul><ul><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li></ul><ul><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div>&middot; College Diploma - Any discipline or related fields.</div>

Patient Admin Executive - UAE National - (MBZ Location)

Explore 286+ Medical receptionist in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.