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Marriott International

<div>Additional Information 
Job Number26023466 
Job CategoryFood and Beverage &amp; Culinary 
LocationSheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div>직무 요약 
책임 영역에는 레스토랑/바 및 룸서비스(해당되는 경우)가 포함됩니다. 데일리 레스토랑 운영을 감독하고 메뉴 계획을 지원하며, 위생 기준을 유지하고, 피크 식사 시간 동안 직원과 호스트 를 지원합니다. 고객과 직원 만족도를 지속적으로 개선하고 담당 분야의 재무 성과를 극대화하기 위해 노력합니다. 목표를 달성하는 데 필요한 교육을 결정한 다음 계획을 실행합니다. 
후보자 프로필 
교육 및 경험<ul><li>
고등학교 졸업장 또는 검정고시, 식음료, 요리 또는 관련 전문 분야에서 4년 경력.</li></ul>
또는<ul><li>
공인된 대학에서 식음료 관리, 호텔 및 레스토랑 경영, 호스피탈리티, 경영학 또는 관련 전공으로 2년제 학위 취득, 식음료, 요리 또는 관련 전문 분야에서 2년 경력 보유.</li></ul> 
핵심 업무 활동 
일상적인 운영 관리<ul><li>
직원을 감독하고 관리합니다. 모든 일상 업무를 관리합니다. 직원 부재 시 업무를 수행할 수 있을 만큼 직원의 직무를 잘 이해합니다.</li><li>
레스토랑, 바/라운지 및 룸서비스 구역에서 서비스 및 위생 기준을 유지합니다.</li><li>
인력 수준을 검토하여 고객 서비스, 운영 요구 사항 및 재무 목표가 충족되는지 확인합니다.</li></ul> 
식음료 팀 리드<ul><li>
대인관계 및 커뮤니케이션 기술을 활용하여 다른 사람을 이끌고, 영향을 미치고, 격려하며, 건전한 재무/비즈니스 의사 결정을 옹호하고, 정직성/청렴성을 보여주며, 솔선수범합니다.</li><li>
팀원 간의 상호 신뢰, 존중, 협력을 장려하고 구축합니다.</li><li>
적절한 행동을 보여주는 롤 모델 역할을 합니다.</li><li>
다른 사람의 개발 요구 사항을 파악하고 코칭, 멘토링 또는 기타 방법으로 그들의 지식이나 기술 향상을 돕습니다.</li><li>
업무의 우선순위를 정하고, 정리하고, 달성하기 위한 구체적인 목표와 계획을 수립합니다.</li><li>
직원의 생산성 수준을 보장하고 유지합니다.</li><li>
효율적이고 효과적인 방식으로 부서별 목표를 통합하고 우선순위를 정할 수 있는 리더십, 비전 및 방향을 제시합니다.</li><li>
교육, 감독, 후속 조치 및 실무 관리를 통해 모든 식음료 정책, 기준 및 절차를 준수하도록 합니다.</li><li>
모든 관련 법률 및 규정을 준수합니다.</li><li>
식품 취급 및 위생 기준을 준수합니다.</li><li>
직원이 지역, 주 및 연방 주류법을 이해하도록 합니다.</li><li>
Open,직원과의 개방적이고 협력적인 관계를 설정하고 유지하며 팀 내에서 직원들이 동일한 작업을 수행하도록 합니다.</li><li>
직원들이 기대치와 매개변수를 이해할 수 있도록 가이드라인을 설정합니다.</li><li>
현지 법률에 따라 주류 음료 서비스를 모니터링합니다.</li></ul> 
탁월한 고객 서비스 보장<ul><li>
고객 만족과 고객 유지를 위해 기대 이상의 서비스를 제공합니다.</li><li>
개인이 고객의 요구 사항을 이해하고, 필요한 경우 안내, 피드백, 개별 코칭을 제공하도록 소통하고 지원하여 서비스를 개선합니다.</li><li>
일상적인 운영을 관리하고 품질을 기준을 보장하며 매일 고객의 기대에 부응합니다.</li><li>
고객 환대에 있어 리더십을 발휘하고 탁월한 고객 서비스의 모범을 보이며 고객 관계에 긍정적인 분위기를 조성합니다.</li><li>
직원들이 우수한 고객 서비스를 제공할 수 있도록 역량을 강화합니다.</li><li>
레스토랑의 고객 서비스 롤 모델 역할을 하며 우수한 고객 서비스의 모범을 보이고 고객 관계에 긍정적인 분위기를 조성합니다.</li><li>
고객 문제 및 불만 사항을 처리합니다.</li><li>
식사 중 또는 레스토랑을 떠나는 시점에 비공식적으로 고객과 만나 식음료의 품질, 서비스 수준 및 전반적인 만족도에 대한 피드백을 얻습니다.</li><li>
서비스 결과를 지속적으로 개선하기 위해 시정 조치를 취합니다.</li><li>
지속적인 개선에 중점을 두고 고객 만족도를 부서별 회의의 구성 요소로 포함합니다.</li><li>
업장 내 서비스 제공을 관리하여 고객이 도착하는 순간부터 떠나는 시점까지 최상의 서비스(예: 호스트의 인사, 주문 접수 및 식음료 제공 속도, 특별 요청 사항 처리, 결제 수금 및 재방문 권유)가 이루어지도록 합니다.</li></ul> 
인적 자원 활동 관리 및 수행<ul><li>
성과 기준을 설정하고 성과를 모니터링하는등 부하 직원에게 지침과 방향을 제시합니다.</li><li>
다른 사람의 교육적 필요를 파악하고, 공식적인 교육 또는 훈련 프로그램이나 수업을 개발하며, 다른 사람을 가르치거나 지도합니다.</li><li>
직원들이 공정하고 공평하게 대우받도록 보장합니다. 직원 유지율 향상을 위해 노력합니다.</li><li>
직원들이 고객의 기대치를 이해할 수 있도록 지속적인 교육을 받도록 합니다.</li><li>
직원 피드백을 수렴하고, '오픈도어' 정책을 활용하고, 직원 만족도 결과를 검토하여 직원의 문제나 우려 사항을 파악하고 해결합니다.</li><li>
서비스 성과 개선을 위해 노력합니다.</li><li>
책임 영역 전반에서 인정이 이루어지고 있는지 확인합니다.</li></ul> 
추가 책임<ul><li>
상사, 동료, 부하 직원에게 전화, 서면, 이메일 또는 대면으로 정보를 제공합니다.</li><li>
정보를 분석하고 결과를 평가하여 최상의 솔루션을 선택하고 문제를 해결합니다.</li><li>
식사 시간 및 수요가 많아 바쁜 시간대에는 직원과 호스트를 지원합니다.</li><li>
우수한 품질의 제품 및 프레젠테이션을 인정합니다.</li><li>
레스토랑 관리자 부재 시 일일 교대 근무를 감독합니다.</li><li>
구매 및 청구서 결재 포함하여 부서의 재무 측면을 감독합니다.</li></ul> 
관리 역량<div><div><div><div>
리더십</div></div> 
<div><ul><li>
적응력 - 변화가 자신과 타인에게 미치는 영향을 파악하고, 우선순위를 유연하게 조정하며, 변화의 이유와 그것이 업무에 미치는 영향을 모두 전달합니다.</li></ul></div><div><ul><li> 
커뮤니케이션 - 복잡한 정보와 아이디어를 설득력 있고 매력적인 방식으로 다른 사람에게 전달하기 위한 맞춤화된 접근 방식, 언어적 및 비언어적 행동을 적절히 해석하고 이해를 보장하기 위해 적극적인 경청을 모델링합니다.</li></ul></div><div><ul><li> 
문제 해결 및 의사 결정 - 복잡한 문제를 관리 가능한 부분으로 나누고, 결정을 내리기 전에 대안과 그 의미를 파악 및 평가하며, 중요한 결정을 내릴 때 다른 사람들을 참여시키고 동의를 얻는 방법을 모델링하고 코칭합니다.</li></ul></div><div><ul><li> 
전문적인 태도 - 자신감을 전달하고 타인의 존경을 받는행동 양식을 보여주며, 좋은 첫인상을 남기고 회사의 가치에 부합하여 회사를 대표합니다.</li></ul></div> 
<div><div>
실행 관리</div></div> 
<div><ul><li>
팀 구축 및 기여 - 팀의 일원으로서 팀을 이끌고 참여하여 팀원 간의 결속력과 협업을 촉진하여 공동의 목표를 달성하기 위해 팀을 이끕니다.</li></ul></div><div><ul><li> 
결과 추구 - 자신 및/또는 타인에 대한 높은 성과 기준을 설정하고, 업무 목표에 대한 책임을 집니다; 목표 달성을 위해 자신 및/또는 타인의 노력을 주도하고, 집중하고, 모니터링합니다; 요구되는 것 이상으로 적극적인 조치를 취합니다.</li></ul></div><div><ul><li> 
계획 및 조직화 - 자신 및/또는 타인을 위한 행동 계획을 세우는 데 필요한 정보와 리소스를 수집하고, 목표를 달성하고 업무를 완료하기 위해 자신 및/또는 타인의 업무 요구 사항을 우선순위로 정하고 정리합니다.</li></ul></div> 
<div><div>
관계 구축</div></div> 
<div><ul><li>
동료 관계 - 조직의 목표와 지속적인 관계를 추구하기 위해 개방성, 신뢰, 자신감을 구축하는 방식으로 다른 사람들과 상호 작용합니다.</li></ul></div><div><ul><li> 
고객 관계 - 고객 니즈에 대한 이해와 회사의 서비스 기준에 일치하는 행동을 바탕으로 관계를 개발하고 유지합니다.</li></ul></div><div><ul><li> 
글로벌 마인드 - 다양한 스타일, 능력, 동기, 문화적 관점을 가진 직원과 비즈니스 파트너를 지원합니다; 차이를 활용하여 혁신과 참여를 유도하고 비즈니스 성과를 향상시키며, 직원들이 잠재력을 최대한 발휘할 수 있는 기회를 보장합니다.</li></ul></div> 
<div><div>
인재 양성 및 조직 역량 창출</div></div> 
<div><ul><li>
조직역량 - 조직 단위의 필요에 가장 적합하거나 목표를 지원하기 위해 팀 할당 및 업무 프로세스의 구조를 평가하고 조정합니다.</li></ul></div><div><ul><li> 
인재 관리 - 개인이 업무 목표를 달성하는 데 필요한 기술과 능력을 개발하고 강화할 수 있도록 지침과 피드백을 제공합니다.</li></ul></div> 
<div><div>
전문 지식 학습 및 적용</div></div> 
<div><ul><li>
응용 학습 - 자신 및/또는 타인의 성과를 향상시키기 위해 학습 기회를 찾고 최대한 활용합니다.</li></ul></div><div><ul><li> 
비즈니스 통찰력 - 비즈니스 정보를 이해하고 활용하여 일상적인 운영을 관리하고 팀, 비즈니스 및 관리 문제에 접근할 수 있는 해결책을 제시합니다.</li></ul></div><div><ul><li> 
기술적 통찰력 - 특정 기능 영역의 전문 기술과 지식을 이해하고 활용하여 일상적인 비즈니스 운영을 수행 및 관리하고 기능별 도전 과제에 접근하기 위한 혁신적인 해결책을 제시합니다.</li></ul></div><div><ul><li> 
재무/회계 - 재무 지식, 통제, 재고, 비용, 지출 및 모든 현금 취급 절차 및 정책에 대한 지식과 이해 .</li></ul></div><div><ul><li> 
기본 역량 - 기본적인 업무 활동을 수행하는 데 필요한 기본 역량입니다.</li></ul></div><div><ul><li> 
기본 컴퓨터 기술 - 기본적인 컴퓨터 하드웨어 및 소프트웨어(예: 개인용 컴퓨터, 워드 프로세싱 소프트웨어, 인터넷 브라우저 등)를 사용합니다.</li></ul></div><div><ul><li> 
수학적 추론 - 업무 관련 문제를 해결할 수 있는 방식으로 빠르고 정확하게 덧셈, 뺄셈, 곱셈, 나눗셈을 하는 능력을 보여줍니다.</li></ul></div><div><ul><li> 
구술 이해력 - 구어와 문장을 통해 제시된 정보와 아이디어를 듣고 이해하는 능력을 보여줍니다.</li></ul></div><div><ul><li> 
독해력 - 업무 관련 문서의 문장 및 단락에 대한 이해도를 보여줍니다.</li></ul></div><div><ul><li> 
작문- 청중의 필요에 따라 적절하게 서면으로 효과적으로 의사소통합니다.</li></ul></div></div></div> 
메리어트 인터내셔널은 기회 균등 고용주로서 모두를 환영하고 기회에 대한 접근성을 제공하기 위해 최선을 다하고 있습니다. 우리는 직원 개개인의 고유한 배경을 가치 있게 여기고 존중하는 환경을 적극적으로 조성합니다. 우리의 최대 강점은 직원들의 문화, 재능, 경험이 풍부하게 어우러져 있다는 점입니다. 우리는 장애인, 재향군인 및 관련 법률이 보호하는 기타 모든 기준을 포함하여, 어떠한 보호 대상 기준에 대해서도 차별하지 않기 위해 최선을 다하고 있습니다.
쉐라톤 패밀리와 함께 하시면 글로벌 커뮤니티의 일원이 될 수 있습니다. 1937년에 탄생한 쉐라톤은 함께 모여 소통하며, 서로를 연결시켜 주는 교류의 장입니다. 쉐라톤의 직원들은 전 세계 400개 이상의 커뮤니티에서 소속감을 쌓고 있습니다. 쉐라톤은 매력적인 경험과 사려 깊은 서비스를 통하여 고객을 초대하고, 환영하며, 교류할 수 있도록 돕습니다. 만약 여러분이 의미 있는 고객 경험을 제공하고자 하는 팀 플레이어가 되고자 한다면 쉐라톤과 함께 채용 기회를 살펴 보시기 바랍니다. '세계의 모임 장소'가 되겠다는 우리의 사명에 동참해 보세요. 쉐라톤 호텔 &amp; 리조트에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원으로 최고의 나를 만들고 싶다면 쉐라톤 호텔 &amp; 리조트의 문을 두드리세요.</div></div>

Mgr-Restaurant I

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26023466
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Sheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, Oman, 112VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 職位概述
 
 
 
 責任領域包括餐廳/酒吧和客房服務（如適用）。監督日常餐廳運營，協助食譜制訂，維護衛生標準，並在就餐高峰時段協助服務員和待客師清潔地板。努力不斷提高客人和員工的滿意度，並最大限度地提高責任領域的財務業績。確定實現目標所需的培訓，然後執行計劃。
 
 
 
 求職者個人資料
 
 
 
 
 教育和經驗要求
 
 
 
 <ul>
 <li>
 高中文憑或高中同等學歷 (GED)；4 年餐飲、廚房或相關專業領域工作經驗。
 
 
 </li>
 </ul>
 或者
 
 
 <ul>
 <li>
 在經認可的大學取得餐飲服務管理、酒店和餐廳管理、酒店管理、工商管理或相關專業的兩年制學位；2 年餐飲、廚房或相關專業領域工作經驗。
 
 
 </li>
 </ul>
 
 核心工作活動
 
 
 
 
 管理日常運營
 
 
 
 <ul>
 <li>
 監督和管理員工。管理所有日常運營。充分瞭解員工的職位，以便在員工缺勤時履行職責。
 </li>
 <li>
 維護餐廳、酒吧/酒廊和客房服務區的服務和衛生標準。
 </li>
 <li>
 審核人員編制，確保賓客服務、運營需求和財務目標均得以滿足。
 
 
 </li>
 </ul>
 
 領導餐飲團隊
 
 
 
 <ul>
 <li>
 利用人際關係和溝通技巧來引導、影響和鼓勵他人；宣導健全的財務/業務決策；表現出誠實/正直；以身作則。
 </li>
 <li>
 鼓勵和建立團隊成員之間的相互信任、尊重和合作。
 </li>
 <li>
 樹立榜樣，示範適當的行為。
 </li>
 <li>
 識別他人的發展需求，並指導、輔導或以其他方式幫助他人提升知識或技能。
 </li>
 <li>
 制定具體的目標和計劃，以便優先考慮、組織和完成工作。
 </li>
 <li>
 確保並保持員工的工作效率水準。
 </li>
 <li>
 提供領導力、願景和指示，以高效和有效的方式將部門目標集中在一起並優先予以考慮。
 </li>
 <li>
 透過培訓、監督、跟進和實施管理，確保遵守所有餐飲政策、標準和程序。
 </li>
 <li>
 確保遵守所有適用的法律法規。
 </li>
 <li>
 確保符合食品處理和衛生標準。
 </li>
 <li>
 確保員工瞭解當地、州和聯邦酒類法律。
 </li>
 <li>
 與員工建立和保持開放的協作關係，並確保員工在團隊內部也這樣做。
 </li>
 <li>
 制定指導方針，讓員工瞭解有關期望和因素。
 </li>
 <li>
 根據當地法律監督酒類飲品服務。
 
 
 </li>
 </ul>
 
 確保卓越的客戶服務
 
 
 
 <ul>
 <li>
 提供超越預期的服務，實現客戶滿意並保留客人。
 </li>
 <li>
 透過溝通和協助個人瞭解客人需求，並在需要時提供指導、回饋和個人輔導，改善服務品質。
 </li>
 <li>
 管理日常運營，確保品質和標準，且每天滿足客戶的期望。
 </li>
 <li>
 表現出賓客接待方面的領導力，體現卓越的客戶服務，並為客戶關係營造積極的氛圍。
 </li>
 <li>
 授權員工提供卓越的客戶服務。
 </li>
 <li>
 作為餐廳賓客服務的榜樣，樹立卓越客戶服務的典範，並為客人關係營造積極的氛圍。
 </li>
 <li>
 處理客人的問題和投訴。
 </li>
 <li>
 在客人用餐期間或離店時，與客人進行非正式會面，以獲得有關餐飲品質、服務水準和總體滿意度的回饋。
 </li>
 <li>
 確保採取糾正措施，不斷改善服務成效。
 </li>
 <li>
 將客人滿意度作為部門會議的組成部分，並專注於持續改進。
 </li>
 <li>
 管理網點的服務交付，確保從進店到離店期間的優質服務（例如，待客師的問候、訂單處理和餐飲交付的速度、特殊要求的履行、收款和邀請再次光臨）。
 
 
 </li>
 </ul>
 
 管理和開展
 
 
 人力資源活動
 
 
 
 <ul>
 <li>
 為下屬提供指導和指示，包括設定績效標準和監督績效。
 </li>
 <li>
 識別他人的教育需求，開發正式的教育或培訓專案或課程，並教導或指導他人。
 </li>
 <li>
 確保員工受到公平、公正的對待。努力提高員工留任率。
 </li>
 <li>
 確保員工接受持續培訓以瞭解客人的期望。
 </li>
 <li>
 徵求員工回饋意見，採用「門戶開放」政策，並審查員工滿意度結果，以確定和解決員工的問題或疑慮。
 </li>
 <li>
 努力改善服務表現。
 </li>
 <li>
 確保在各責任領域中獲得認可。
 
 
 </li>
 </ul>
 
 其他責任
 
 
 
 <ul>
 <li>
 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。
 </li>
 <li>
 分析資訊和評估結果，以選擇最佳解決方案並解決問題。
 </li>
 <li>
 在用餐期間和高需求時段協助服務員和待客師清潔地板。
 </li>
 <li>
 認可優質的產品和展示。
 </li>
 <li>
 在助理餐廳經理缺勤的情況下，監督日常輪班工作。
 </li>
 <li>
 監督部門的財務方面，包括採購和發票付款。
 
 
 </li>
 </ul>
 
 萬豪國際集團致力於成為平等提供就業機會的雇主，歡迎所有人並為其提供入職機會。我們積極營造包容的環境，尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視，包括身障、退役身分或受其他適用法律保護的其他情況。
 
 
 
 加入喜來登大家庭，成為我們全球社區的一員。自 1937 年以來，喜來登便是人們相聚一堂與彼此聯誼的社群空間。喜來登員工在世界各地超過 400 個社區讓人們感受到親切的歸屬感。我們透過精彩體驗和周到服務熱忱歡迎各方賓客。如果您擁有團隊協作能力、樂於提供稱心體驗，不妨選擇從喜來登酒店出發，探索您的下一次職業良機。歡迎攜手我們實現「世界在此匯聚」的品牌使命。加入喜來登酒店及度假酒店，便是加入萬豪國際集團的非凡品牌組合。從
 
 這裡
 
 揚帆啟程，發揮個人價值，
 
 追求
 
 人生目標，
 
 加入
 
 卓越國際團隊，
 
 展現
 
 真我風采。
</div>

Hilton

<div>Assistant Restaurant Manager
An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Caf&eacute;, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service. 
What will I be doing? 
As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars, Cafe, Room Service, Conference and Banqueting and Kitchens to ensure quality and service by performing the following tasks to the highest standards:<ul>
<li>Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards</li>
<li>Effectively control the flow of customers and the interaction between the front and back-of-house throughout service</li>
<li>Ensure Team Members maximize all sales opportunities</li>
<li>Ensure Team Members consistently maintain brand standards and high levels of customer service</li>
<li>Handle all customer inquiries in an appropriate and professional manner</li>
<li>Accurately manage all transactions during service</li>
<li>Manage Team Member schedules, stock, and wastage levels</li></ul>
What are we looking for? 
An Assistant Restaurant Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in organizing food and beverage service in a range of outlets</li>
<li>Experience in supervising a team</li>
<li>Ability to demonstrate delegation skills</li>
<li>Flexibility to respond quickly and positively to a range of work situations</li>
<li>A passion for developing others to be part of a winning team</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Restaurant Manager

<div>Additional Information 
Job Number26017082 
Job CategoryHuman Resources 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations and training and development. Focuses on delivering human resource services that meet or exceed the needs of employees and customers. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in human resources or related professional area; certified trainer.</li></ul>
OR
<ul><li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Manages Employee Relations and Compensation Issues
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources as necessary.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction to identify and address employee problems or concerns.</li></ul>
<ul><li>Conducts annual wage survey to ensure hourly rates of pay are competitive in the market.</li></ul>
<ul><li>Utilizes an &ldquo;open door&rdquo; policy to acknowledge employee problems or concerns in a timely manner.</li></ul>
<ul><li>Monitors work environment for signs of employee discontent and/or union organization.</li></ul>
<ul><li>Ensures hourly performance appraisal processes are in place, reviews are conducted in a timely manner, and increases are processed.</li></ul> 
Supporting the Recruitment and Hiring Process
<ul><li>Manages the advertisement of open positions in appropriate venues to attract a diverse candidate pool.</li></ul>
<ul><li>Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked.</li></ul>
<ul><li>Monitors and supports the selection/non-selection and offer processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are stated on screening cards, applicants receive status notifications).</li></ul> 
Managing Employee Progressive Discipline Process
<ul><li>Reviews progressive discipline documentation for accuracy and consistency.</li></ul>
<ul><li>Checks for supportive information to progressive discipline documentation and forwards information to Director of Human Resources to determine appropriate action.</li></ul>
<ul><li>Ensures employee issues are referred to either the Director of Human Resources or Department Manager for resolution.</li></ul>
<ul><li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards etc.</li></ul> 
Overseeing Employee Training and Development Activities
<ul><li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in the brand culture.</li></ul>
<ul><li>Supervises on-going training initiatives and conducts training when appropriate.</li></ul> 
Managing Legal and Compliance Practices
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Attends unemployment hearings and ensures property is properly represented.</li></ul>
<ul><li>Ensures employee files contain required paperwork (e.g., employment application, reference checks, tax forms, EEO/Veteran/Disability status forms, Information Protection Agreement, job description), are properly maintained, and secured.</li></ul>
<ul><li>Supports the maintenance of the Human Resource Information System in accordance with Human Resources Standard Operating Procedures.</li></ul>
<ul><li>Ensures all I-9 documentation is properly recorded, filed, and updated in accordance with the Immigration Reform and Control Act.</li></ul>
<ul><li>Communicates property rules and regulations, the progressive discipline policy, Peer Review, Employee Resource Line, Business Integrity Line, and the Guarantee of Fair Treatment during orientation and via an employee handbook.</li></ul>
<ul><li>Ensures drug screening and background checks are completed and social security numbers are verified in accordance with brand Standard Operating Procedures.</li></ul>
<ul><li>Ensures wages are paid in accordance to Standard Operating Procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay).</li></ul>
<ul><li>Takes appropriate action with individuals who are unable to produce valid I-9 documentation.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Talent Acquisition Manager

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26017082
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations and training and development. Focuses on delivering human resource services that meet or exceed the needs of employees and customers.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in human resources or related professional area; certified trainer.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Manages Employee Relations And Compensation Issues
 
 
 
 <ul>
 <li>
 Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources as necessary.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction to identify and address employee problems or concerns.
 </li>
 <li>
 Conducts annual wage survey to ensure hourly rates of pay are competitive in the market.
 </li>
 <li>
 Utilizes an &ldquo;open door&rdquo; policy to acknowledge employee problems or concerns in a timely manner.
 </li>
 <li>
 Monitors work environment for signs of employee discontent and/or union organization.
 </li>
 <li>
 Ensures hourly performance appraisal processes are in place, reviews are conducted in a timely manner, and increases are processed.
 
 
 </li>
 </ul>
 
 Supporting the Recruitment and Hiring Process
 
 
 
 <ul>
 <li>
 Manages the advertisement of open positions in appropriate venues to attract a diverse candidate pool.
 </li>
 <li>
 Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked.
 </li>
 <li>
 Monitors and supports the selection/non-selection and offer processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are stated on screening cards, applicants receive status notifications).
 
 
 </li>
 </ul>
 
 Managing Employee Progressive Discipline Process
 
 
 
 <ul>
 <li>
 Reviews progressive discipline documentation for accuracy and consistency.
 </li>
 <li>
 Checks for supportive information to progressive discipline documentation and forwards information to Director of Human Resources to determine appropriate action.
 </li>
 <li>
 Ensures employee issues are referred to either the Director of Human Resources or Department Manager for resolution.
 </li>
 <li>
 Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards etc.
 
 
 </li>
 </ul>
 
 Overseeing Employee Training and Development Activities
 
 
 
 <ul>
 <li>
 Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in the brand culture.
 </li>
 <li>
 Supervises on-going training initiatives and conducts training when appropriate.
 
 
 </li>
 </ul>
 
 Managing Legal and Compliance Practices
 
 
 
 <ul>
 <li>
 Ensures property policies are administered fairly and consistently.
 </li>
 <li>
 Attends unemployment hearings and ensures property is properly represented.
 </li>
 <li>
 Ensures employee files contain required paperwork (e.g., employment application, reference checks, tax forms, EEO/Veteran/Disability status forms, Information Protection Agreement, job description), are properly maintained, and secured.
 </li>
 <li>
 Supports the maintenance of the Human Resource Information System in accordance with Human Resources Standard Operating Procedures.
 </li>
 <li>
 Ensures all I-9 documentation is properly recorded, filed, and updated in accordance with the Immigration Reform and Control Act.
 </li>
 <li>
 Communicates property rules and regulations, the progressive discipline policy, Peer Review, Employee Resource Line, Business Integrity Line, and the Guarantee of Fair Treatment during orientation and via an employee handbook.
 </li>
 <li>
 Ensures drug screening and background checks are completed and social security numbers are verified in accordance with brand Standard Operating Procedures.
 </li>
 <li>
 Ensures wages are paid in accordance to Standard Operating Procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay).
 </li>
 <li>
 Takes appropriate action with individuals who are unable to produce valid I-9 documentation.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Alila Jabal Akhdar

<div><div>Summary<div>
General Responsibility
<div>
<ul><li>Oversee all front and back of the house house restaurant operations.</li></ul>
<ul><li>Ensure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally.</li></ul>
<ul><li>Train new employees and provide ongoing training for all staff. Prepare weekly schedule for the department with approval from the superior, monitor Staff attendance, leave etc.</li></ul>
<ul><li>Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards.</li></ul>
<ul><li>Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.</li></ul>
<ul><li>Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues</li></ul>
<ul><li>Maintain quality control for all food and beverage.</li></ul>
<ul><li>Be reliable and ensure you and all team members are at work on time.</li></ul>
<ul><li>Project future needs for goods, fruits, beverage staionary ,cleaning product order accordingly.</li></ul>
<ul><li>Oversee heath code compliance and sanitation standards.</li></ul>
<ul><li>Carry out all professionally reasonable instructions given by your superior.</li></ul>
<ul><li>Monitoring inventory for CCG and all equipment required for oulets.</li></ul>
<ul><li>Conducting regular inspection of despence bar/ launge bar to determine wheather proper standards of hygiens.</li></ul>
<ul><li>Monitaring the restaurant cash flow and settling outstanding bills.</li></ul>
<ul><li>Checking in on dining guests to enquire about food and service quality.</li></ul>
<ul><li>Resolving guests complaints in professional manner.</li></ul>
<ul><li>Generate weekly, monthly and annual reports.</li></ul>
<ul><li>Attend quarterly P&amp;L meeting.</li></ul>
<ul><li>Seek ways to cut waste and decrease operational costs.</li></ul></div> 


PHYSICAL EFFORT:-

This position requires minimal stooping , lifting and substantial walking. All employees must maintain an neat, clean and well-groomed appearance.

WORK CONTACTS:- Daily contact with restaurant manager or F&amp;B manager etc.

WORKING CONDITION:- Must be able to work in a high volume fast paced environment. 
Technical Expertise Restaurant Suprvisor 

<div>
<ul><li>Effectively manage the restaurant in the absence of the Restaurant Manager/ Assistant Restaurant Manager.</li></ul>
<ul><li>Ensure service style, table top and overall presentation of the product in accordance with the hotel&rsquo;s image.</li></ul>
<ul><li>Responsible in making floor assignment during the shift.</li></ul>
<ul><li>Responsible in keeping the operation running smoothly.</li></ul>
<ul><li>Find the guest feedback, and take necessary action if something is not match with the standard.</li></ul>
</div>
6. Reviewing customers surveysto develop and empliment way to improvecustomer service. 


Bar Supervisor
<div>
<ul><li>Monitoring the bar operational, and supporting the bar attendant if required.</li></ul>
<ul><li>Ability to use standard software application and hotel systems including point of sale systems.</li></ul>
<ul><li>Plan and control beverage inventory level</li></ul>
<ul><li>Ensure all established standards of operation are implemented.</li></ul>
<ul><li>Work together with Accounting to prepare and implement inventory procedures</li></ul>
</div>
6. Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
<div>
<ul><li>Work together with the outlet manager for consistence work performance</li></ul>
<ul><li>Maintaining effective controls in the Beverage Department.</li></ul>
<ul><li>Responsible to train staff on daily basis</li></ul>
</div></div></div><div>Qualifications<div>
General Responsibility
<div>
<ul><li>Oversee all front and back of the house house restaurant operations.</li></ul>
<ul><li>Ensure customer satisfaction through promoting excellent service, respond to customer complaints tactfully and professionally.</li></ul>
<ul><li>Train new employees and provide ongoing training for all staff. Prepare weekly schedule for the department with approval from the superior, monitor Staff attendance, leave etc.</li></ul>
<ul><li>Always present a clean and tidy appearance in accordance with the hotel&rsquo;s grooming standards.</li></ul>
<ul><li>Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.</li></ul>
<ul><li>Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues</li></ul>
<ul><li>Maintain quality control for all food and beverage.</li></ul>
<ul><li>Be reliable and ensure you and all team members are at work on time.</li></ul>
<ul><li>Project future needs for goods, fruits, beverage staionary ,cleaning product order accordingly.</li></ul>
<ul><li>Oversee heath code compliance and sanitation standards.</li></ul>
<ul><li>Carry out all professionally reasonable instructions given by your superior.</li></ul>
<ul><li>Monitoring inventory for CCG and all equipment required for oulets.</li></ul>
<ul><li>Conducting regular inspection of despence bar/ launge bar to determine wheather proper standards of hygiens.</li></ul>
<ul><li>Monitaring the restaurant cash flow and settling outstanding bills.</li></ul>
<ul><li>Checking in on dining guests to enquire about food and service quality.</li></ul>
<ul><li>Resolving guests complaints in professional manner.</li></ul>
<ul><li>Generate weekly, monthly and annual reports.</li></ul>
<ul><li>Attend quarterly P&amp;L meeting.</li></ul>
<ul><li>Seek ways to cut waste and decrease operational costs.</li></ul></div> 


PHYSICAL EFFORT:-

This position requires minimal stooping , lifting and substantial walking. All employees must maintain an neat, clean and well-groomed appearance.

WORK CONTACTS:- Daily contact with restaurant manager or F&amp;B manager etc.

WORKING CONDITION:- Must be able to work in a high volume fast paced environment. 
Technical Expertise Restaurant Suprvisor 

<div>
<ul><li>Effectively manage the restaurant in the absence of the Restaurant Manager/ Assistant Restaurant Manager.</li></ul>
<ul><li>Ensure service style, table top and overall presentation of the product in accordance with the hotel&rsquo;s image.</li></ul>
<ul><li>Responsible in making floor assignment during the shift.</li></ul>
<ul><li>Responsible in keeping the operation running smoothly.</li></ul>
<ul><li>Find the guest feedback, and take necessary action if something is not match with the standard.</li></ul>
</div>
6. Reviewing customers surveysto develop and empliment way to improvecustomer service. 


Bar Supervisor
<div>
<ul><li>Monitoring the bar operational, and supporting the bar attendant if required.</li></ul>
<ul><li>Ability to use standard software application and hotel systems including point of sale systems.</li></ul>
<ul><li>Plan and control beverage inventory level</li></ul>
<ul><li>Ensure all established standards of operation are implemented.</li></ul>
<ul><li>Work together with Accounting to prepare and implement inventory procedures</li></ul>
</div>
6. Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.
<div>
<ul><li>Work together with the outlet manager for consistence work performance</li></ul>
<ul><li>Maintaining effective controls in the Beverage Department.</li></ul>
<ul><li>Responsible to train staff on daily basis</li></ul></div></div></div></div>

F&B SUPERVISOR

Al Toobi New Enterprises

We are seeking a dedicated and experienced Restaurant Supervisor to join our team. The ideal candidate must have a strong background in restaurant operations, team management, and customer service excellence.Key Responsibilities<ul><li>Oversee daily restaurant and caf&eacute; operations to ensure smooth, efficient service.</li><li>Lead, motivate, and support the team to deliver exceptional guest experiences.</li><li>Maintain high standards of food quality, presentation, hygiene, and safety compliance.</li><li>Prepare shift schedules, conduct staff training, and monitor team performance.</li><li>Handle guest feedback and resolve concerns promptly and professionally.</li><li>Support management in achieving sales targets, cost control, and operational excellence.</li><li>Ensure brand standards are consistently upheld across all service areas.</li></ul>Requirements<ul><li>Minimum 5 years of hands-on experience in restaurant operations (mandatory).</li><li>Proven experience in supervising teams within F&amp;B or caf&eacute; environments.</li><li>Strong leadership, communication, and team-management skills.</li><li>Ability to thrive in a fast-paced, high-pressure setting.</li><li>Solid knowledge of food safety, hygiene, and service standards.</li><li>Customer-focused mindset with a positive and proactive attitude</li></ul>Job Type: Full-timePay: Up to RO250.000 per month

Restaurant Supervisor

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