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technical support engineer Jobs in Cairo Egypt

technical support engineer

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network engineer

Talaat Moustafa Group

<div>
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Proactively monitor the daily health and performance of the wide-area network (WAN), verifying the availability and integrity of all routers, switches, wireless controllers, IP telephony, and associated power/conditioning equipment
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 Thoroughly review network and telephony system logs, ensuring all scheduled jobs and tasks are completed successfully
 </li>
 <li>
 Provide on-site supervision and detailed status reporting to the project management team
 </li>
 <li>
 Perform scheduled backups of configuration data for all network devices, verifying backups are securely stored both on-site and off-site
 </li>
 <li>
 Conduct regular recovery tests to validate the reliability of backup procedures, as well as monthly active/standby failover drills to ensure high availability
 </li>
 <li>
 Coordinate with vendors to manage any hardware failure incidents, including the replacement of faulty components
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 <li>
 Upgrade network operating system (IOS) software periodically to maintain currency and security
 </li>
 <li>
 Generate and present performance reports to management on a regular cadence
 </li>
 <li>
 Oversee the maintenance of data center environmental monitoring and control equipment
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field
 </li>
 <li>
 Industry-recognized network engineering certifications (e.g., CCNP, JNCIA-Junos, CCIE) preferred
 </li>
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 Minimum 3-6 years of progressive experience as a network engineer or administrator
 </li>
 <li>
 Knowledge of network management tools, automation frameworks, and performance monitoring solutions.
 </li>
 </ul>
</div>

Senior Network Engineer

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Network Engineer SD-WAN | MAF Retail | Head Office Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Network Engineer is responsible for providing an in depth, proactive and reactive analysis of Network Operations to improve efficiency, productivity and customer satisfaction. The role holder is also responsible for overseeing the security, system maintenance and operational effectiveness of network and telecom systems at Majid Al Futtaim Retail.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Provide configurations for all layers of network, maintenance and troubleshooting of network routers, switches, Access point, firewalls and SD-WAN solutions like Meraki and use all utilize network tools like PRTG, SolarWinds, Qualys .
 </li>
 <li>
 Oversee the troubleshooting network problems and outages, schedule upgrades, collaborate with network architects on network optimization.
 </li>
 <li>
 Monitor the backup of all network devices quarterly.
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 Manage and upgrade the network systems and identify and deploy appropriate network device software upgrades.
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 <li>
 Oversee the monitoring of network system by establishing and enforcing policies on different layers of security.
 </li>
 <li>
 Review existing support information for existing network infrastructure and maintain a record of maintenance activity.
 </li>
 <li>
 Monitor network systems problems in order to recommend short/long term solutions and alternatives .
 </li>
 <li>
 Proactively identify and seek professional development opportunity's to improve leadership and technical skills pertaining to the direct line of work.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Computer Science or equivalent.
 </li>
 <li>
 5+ years of experience in a similar function
 </li>
 <li>
 Strong business communication and presentation skills .
 </li>
 <li>
 Good problem solving skills.
 </li>
 <li>
 Must have previous experience working with SD-WAN technology.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Manager - Network Engineer SD-WAN

Halan - حالا

<div>
 
 
 Job Overview:
 
 
 
 
 
 
 We are looking for a
 
 Senior Network Security Engineer
 
 to ensure a reliable, secure, and efficient data
 
 
 communications network. In this role, you will be responsible for deploying, configuring,
 
 
 maintaining, and monitoring network infrastructure to support seamless operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 &bull;Support, configure, maintain, and upgrade network systems.
 
 
 &bull;Monitor security logs and firewalls to identify and mitigate threats.
 
 
 &bull;Ensure network security, connectivity, and performance optimization.
 
 
 &bull;Troubleshoot and Configure Cisco and Dell Switches (L2/L3), NAC solutions (Forti NAC),
 
 
 and firewalls (Palo Alto, FortiGate, Forcepoint).
 
 
 &bull;Implement and manage and operation Firewalls (Forcepoint, Palo Alto and FortiGate)
 
 
 &bull;Working with IP routing protocols: OSPF, EIGRP and BGP, configuring routing with
 
 
 automatic fail-over solutions between connections.
 
 
 &bull;Implement and Troubleshoot Remote Access Solutions: IPsec, SSL VPN.
 
 
 &bull;Implement and troubleshoot site to site VPNs between DC and Clients.
 
 
 &bull;Hardening Network devices according to PCI requirements.
 
 
 &bull;Remediate any vulnerabilities discovered related to network scans to match PCI DSS.
 
 
 &bull;Configure and manage WAF, LTM (F5), VPNs, and IPS/IDS solutions.
 
 
 &bull;Configuring various advanced WAF and ADC features (Profiles, monitors, Load balancing, HTTP Redirects, SSL offloading, Outbound data theft protection, DDOS Protection, Session persistence, Cloaking, iRules and Analytics polices).
 
 
 &bull;Manage user accounts, permissions, and network policies.
 
 
 &bull;Monitor system utilization, performance, and capacity planning.
 
 
 &bull;Configure and troubleshoot and Manage Cisco CUCM.
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 &bull;3 to 5 years of experience in network security.
 
 
 &bull;CCNP, NSE certifications are Plus
 
 
 &bull;Strong knowledge of EPP, PAM, EDR, and Sandbox technologies.
 
 
 &bull;A proactive and responsible professional with a strong problem-solving mindset.
 
</div>

Senior Network Security Engineer

Sumerge

<div>
 
 At Sumerge, Staff IT Engineers own the reliability, security, and performance of our IT infrastructure. They evaluate user needs, design and implement efficient network and system configurations, and ensure seamless operations across endpoints, applications, and cloud environments.
 
 
 Our ideal candidate combines deep technical expertise with a proactive, service-oriented mindset. They take ownership of diagnosing and resolving complex issues, strengthening system security, and continuously enhancing operational efficiency to enable smooth digital experiences across the organization.
 
 
 
 
 Requirements
 
 
 
 
 &middot; Evaluate user needs and system functionality to deliver reliable, secure, and high-performing IT services that meet business objectives.
 
 
 &middot; Own the diagnosis and resolution of complex IT incidents across infrastructure layers to minimize downtime and service disruption.
 
 
 &middot; Implement, maintain, and optimize network infrastructure components, ensuring scalability, availability, and compliance with IT standards.
 
 
 &middot; Collaborate with the System Administration team to approve and deploy updates, patches, and configuration changes that enhance system performance and security.
 
 
 &middot; Ensure smooth operation of all IT systems &mdash; including endpoint protection, print services, and email platforms &mdash; through regular monitoring and performance evaluations.
 
 
 &middot; Administer and secure IT systems to maintain optimal reliability, resilience, and alignment with organizational security frameworks.
 
 
 &middot; Deploy and operate security tools to detect, analyze, and remediate vulnerabilities across diverse systems and applications.
 
 
 &middot; Contribute to the continuous development of security policies, procedures, and governance protocols to safeguard Sumerge's IT assets.
 
 
 &middot; Maintain and approve accurate technical documentation and IT asset inventory to ensure traceability, accountability, and compliance readiness.
 
 
 &middot; Supervise and mentor junior IT engineers, fostering technical growth and adherence to best practices.
 
 
 &middot; Collaborate cross-functionally with Infrastructure, Security, and Operations teams to resolve escalations and improve process efficiency.
 
 
 &middot; Report daily progress, incidents, and risk updates to the Senior IT Infrastructure &amp; Security Engineer to ensure operational visibility and alignment
 
 
 
 
 Qualifications:
 
 
 
 &middot; Bachelor's degree in Computer Science, Computer Engineering, or related technical field.
 
 
 &middot; 5+ years of experience in IT infrastructure, systems administration, or network management within a technology-driven environment.
 
 
 &middot; Proven ability to diagnose and resolve complex IT and network issues with minimal supervision.
 
 
 &middot; Strong understanding of network architecture, information security principles, and system optimization techniques.
 
 
 &middot; Proficiency in endpoint management, backup and recovery tools, and cloud-based environments.
 
 
 &middot; Excellent analytical, communication, and collaboration skills with a proactive and ownership-driven mindset.
 
</div>

Staff Infrastructure Engineer

Envision Employment Solutions

<div>
 
 
 Envision Employment Solutions
 
 is currently looking for a
 
 Network Architect Principal
 
 for one of our partners, a global leader in consulting, digital transformation, technology, and engineering services.
 
 
 
 
 
 
 Job Summary:
 
 
 
 The ideal candidate is an experienced and visionary Network Architect Principal who provides technical leadership and guidance across the organization. They are responsible for creating foundational architectures, strategic roadmaps, and standards to ensure a secure and scalable network infrastructure organization wide. This role requires understanding of both business objectives and technical specifications to craft sophisticated network solutions suitable for global implementation. The successful candidate delivers technical leadership and advisory services throughout the company, from high-level strategic decisions to day-to-day network escalations. They possess deep technical expertise, excellent communication skills, a proven track record of designing and implementing complex network architectures, and a strong understanding of industry-specific network requirements and design procedures.
 
 
 
 
 
 
 
 This position requires flexibility to work on US times and flexibility to travel abroad when needed.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Create foundational architectures, strategic roadmaps, and standards to ensure a secure and scalable network infrastructure organization-wide, aligning with business goals and technological direction.
 </li>
 <li>
 Provide technical leadership and guidance to network engineering and operations teams, fostering a culture of innovation, collaboration, and continuous improvement.
 </li>
 <li>
 Design and implement complex network architectures, including LANs, WANs, wireless networks, internet connectivity, third-party access solutions, cloud service integrations, cloud networks (AWS, Azure, GCP), and VPN configurations to meet high availability standards.
 </li>
 <li>
 Evaluate and recommend new networking technologies, products, and services, offering recommendations for network development and improvements based on understanding cutting-edge technologies.
 </li>
 <li>
 Develop and maintain network architecture standards, guidelines, and best practices, ensuring consistency, security, and compliance across the organization.
 </li>
 <li>
 Conduct architecture reviews to ensure compliance with standards and best practices, identifying and addressing any potential issues or risks related to network design and implementation.
 </li>
 <li>
 Act as a top network support escalation for network operations across environments, handling advanced troubleshooting, maintenance, repair, and integration tasks as needed.
 </li>
 <li>
 Ensure all network infrastructure adheres to relevant regulatory requirements and internal security policies, including regular audits and updates, with experience in regulatory or compliance networks such as NERC / CIP or SOX highly desired.
 </li>
 <li>
 Lead and participate in ideation and concept design, creating new and reusable hardware architectures for current and new product categories.
 </li>
 <li>
 Provide strategic direction for the planning, design, and architecture of high-quality, complex hardware systems.
 </li>
 <li>
 Work with different constituencies including Product Group Technology Leads, Product Managers, Marketing, Sales/SEs to define technology roadmap.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, Electrical Engineering, or Computer Architecture.
 </li>
 <li>
 10+ years of experience in network architecture, including 5+ years in senior roles, with experience in Automotive technology manufacturing.
 </li>
 <li>
 Skilled in designing and managing complex global networks: LAN/WAN, data centers, cloud, wireless, hybrid environments, and security.
 </li>
 <li>
 Expertise in network security, SDN, and cloud solutions (AWS, Azure, GCP).
 </li>
 <li>
 Deep understanding of network protocols, routing, switching, firewalls, load balancing, and VPNs.
 </li>
 <li>
 Proficient with network automation, monitoring, and observability tools.
 </li>
 <li>
 Experience in vendor management and network procurement.
 </li>
 <li>
 Demonstrated experience in network architecture at the enterprise level.
 </li>
 <li>
 History of leading and mentoring others (in official or unofficial capacities).
 </li>
 <li>
 Strong technical background across a diverse set of network technologies (routing, switching, firewalls, etc).
 </li>
 <li>
 Demonstrated skills in support of technical documentation creation and management.
 </li>
 <li>
 Experience with regulatory or compliance networks such as NERC / CIP or SOX is highly desired.
 </li>
 <li>
 Troubleshooting aptitude is also necessary.
 </li>
 </ul>
 
 
</div>

Network Architect Principal

TAQA Arabia

<div>
 
 Job Duties &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Responsible for the operation and maintenance of the network.
 </li>
 <li>
 Identification and isolation of faults of transformers, cables and dispensers.
 </li>
 <li>
 Fixing network faults Providing technical advice regarding aspects of work.
 </li>
 <li>
 Making the necessary maneuvers for the electric current to continue.
 </li>
 <li>
 Monitor the network voltage and loads.
 </li>
 <li>
 Review the previews and assignments required by the assays.
 </li>
 <li>
 Establish preventive schedules to perform maintenance operations on tools, machines and equipment to ensure that they continue to operate at the highest level.
 </li>
 <li>
 Monitor the performance, operation and maintenance of various installations and equipment.
 </li>
 <li>
 Monitor and review maintenance schedules.
 </li>
 <li>
 Follow up with other departments to ensure equipment performance and maintenance.
 </li>
 <li>
 Monitor the results of maintenance programs.
 
 
 
 </li>
 </ul>
 
 Job Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Juniors/Associate/Seniors
 </li>
 <li>
 bachelor's degree in electrical Engineer / electrical Power / Renewable energy or related fields
 </li>
 <li>
 Technical Reporting Skills.
 </li>
 <li>
 MS office skills
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Ability to work under pressure at any of the company sites.
 
 </li>
 </ul>
</div>

Electrical Operation and Maintenance Engineer

Senior Presales Engineer

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