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computer networking and troubleshooting support executive Jobs in Lahore

computer networking and troubleshooting support executive

network technician

CONNECTEL PVT LTD

Job Overview:We are seeking an experienced and reliable Wireless Technician with hands-on experience in UBNT (Ubiquiti) and Mimosa wireless devices. The ideal candidate will be responsible for the installation, alignment, and maintenance of wireless links, ensuring stable and high-performance connectivity for our network infrastructure.Key Responsibilities:<ul><li>Install, align, and configure wireless links using UBNT, Mimosa, and related equipment.</li><li>Climb and work safely on wireless towers for installation and maintenance tasks.</li><li>Conduct routine inspections, preventive maintenance, and troubleshooting of wireless equipment.</li><li>Collaborate with the Network Operations Center (NOC) and field teams during link setup, testing, and optimization.</li><li>Ensure proper documentation of installations, maintenance activities, and equipment details.</li><li>Adhere to all safety protocols and company procedures during field operations.</li></ul>Requirements:<ul><li>Proven experience working with UBNT and Mimosa wireless devices.</li><li>Strong understanding of wireless radio installation, alignment, and configuration.</li><li>Physically fit and capable of climbing towers and working at heights.</li><li>Safety-conscious, responsible, and detail-oriented.</li><li>Previous experience in an ISP or wireless network field is preferred.</li><li>Excellent communication and teamwork skills.</li><li>Ability to work independently under minimal supervision.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthWork Location: In person

Wireless - Rigger

Genetics Pharmaceuticals

&middot; Cloud &amp; Backup: Veeam Backup &amp; Replication, Azure Backup, Cloud Storage Integration, Disaster Recovery Planning&middot; Monitoring &amp; Performance: Network Optimization, Uptime Monitoring, Proactive Issue Resolution&middot; Surveillance Systems: IP-based CCTV Integration, NVRs, Storage Optimization, Network Segregation&middot; Server &amp; Systems Administration: Windows Server 2022, AD, DHCP, DNS, Group Policy, File Services&middot; Virtualization: VMware vCenter, ESXi &ndash; Server Consolidation &amp; Optimization&middot; Network Infrastructure: Routing, Switching, VLANs, VPNs, SD-WAN, Bandwidth ManagementEducation: Masters in Computer Science or EquivalentExperience: Minimum 5 years.Job Type: Full-timePay: Rs130,000.00 - Rs150,000.00 per monthWork Location: In person

Manager IT & Networking

Ravi Autos Sundar Pvt Ltd

Key Responsibilities<ul><li>Monitor, maintain and troubleshoot network systems.</li><li>Configure &amp; manage routers, switches, firewalls and other network devices.</li><li>Ensure network security &amp; assist in implementing security protocols.</li><li>Provide technical support to staff for network related issues.</li><li>Ensure minimal downtime and smooth functioning of all IT operations.</li></ul>Location: Sunder Industrial Estate, Raiwind Lahore.Education: BA / BS (IT) or certifications (CCNA, MCSE)Salary: Up to 60,000Experience: 01 - 1.5 years of relevant experienceSkills Required: Good Communication Skills, MS Office.Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Network System Administrator

Grewals

Job descriptionCandidate will be responsible to attend customer complaints and provide technical support.2- Troubleshooting and resolving complaints3- Installation of CCTV, Network equipment at client side.4- Candidate will be responsible to attend outstation complaints (if required)5- LAN / WAN Network configuration, support and troubleshooting.6- He will be responsible for site surveys based on network and CCTV knowledge.7- Ensure equipment safety during installation.Tasks and duties can be changed by line manager according to company / Project requirements.Experience Required1. Must be familiar with I.T equipment installation, configuration, commissioning and troubleshooting2. CCTV installation commissioning and troubleshooting, Switch Router basic knowledge and configuration,3. Basic knowledge and experience about Fiber connectivity, Media convertor configuration, Windows, Software installation, data restoration etc.At least 2~4 years of experience in relent fieldFamiliarity with hardware and software systems, including Microsoft Office Suite, Windows operating system, and networking conceptsKnowledge of remote access software and tools for troubleshootingKnowledge, Skills &amp; Abilities Required1. Basic hardware troubleshooting2. Should have good network knowledge3. Good communication, presentation and analytical skills.Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Assistant Manager Technical

Transworld Associates Pvt. Ltd

JOB FUNCTIONS<ul><li>Managing Roll Out and Operations of DWDM ASON and SDH Equipment and SLA Assurance.</li><li>Provide technical support for Network faults and rectification of Optical Fiber Network with Fiber Vendor.</li><li>Good Knowledge of Optical Link budgeting and operating expertise of relevant tools.</li><li>Ensure Bi-Monthly site PMs of designated sites.</li><li>Managing 24x7 onsite support for any unforeseen hardware failure/Malfunctioning of Node Equipment.</li><li>Fiber Splicing, Fiber laying, HOTO and maintenance of systems.</li><li>Manage Network Configurations, troubleshooting, link budgeting and optimization.</li><li>Understanding of OSP Networks and ISP deployment standards.</li></ul>SKILLS AND EXPERTISE <ul><li>Good Communication and Analytical skills.</li><li>Handle Workload efficiently and work independently as well as in team.</li><li>Strong Knowledge of Optical Fiber Cable Systems and Equipment Product Line.</li><li>Network Configuration Experience would be a plus.</li></ul>EDUCATION AND EXPERIENCE<ul><li>Bachelor&rsquo;s degree in Telecom, Computer, or Electronics Engineering.</li><li>Minimum 2 years of hands-on experience in telecom operations, fiber, or related domains.</li><li>Hands on Experience electrical &amp; optical cables and knows associated installation standards and best practices</li></ul>Job Type: Full-timeWork Location: In person

Associate Transmission Operations

ICE Consulting

<div>Who We Are:
ICE Consulting is a leading Managed IT Services provider, offering comprehensive IT solutions since 1997. We specialize in supporting small to medium-sized enterprises by providing superior managed IT services, which include network security, UNIX/Linux &amp; Windows engineering, system and database administration, help desk support, and VoIP support. We are committed to delivering excellent service and are looking for passionate professionals to join our dynamic team.
Who You Are:
You are an enthusiastic and tech-savvy individual ready to advance your career as a Desktop Technician/Junior Systems Administrator. With experience in helpdesk support, you have progressed from Level 1 to Level 3 and become a trusted resource for your colleagues. You enjoy providing support to a diverse user base of over 700 individuals, including executives and administrative staff, and you excel in navigating complex IT environments. Your background includes proficiency in both Windows and Apple systems, and you have experience with Windows Server 2008/2012 and various production environments.
About the Role:
This position, based at our corporate offices, involves working autonomously and within small teams to establish, diagnose, repair, maintain, and upgrade hardware and computer systems. You will communicate with colleagues through phone, email, and face-to-face interactions. Additionally, you will keep track of software and equipment inventories while providing tech support for our clients' networks, ensuring robust network security, and educating employees on best practices for computer usage and maintenance.
Requirements
Requirements:
<ul><li>A minimum of 4 years of hands-on experience in a relevant position</li>
<li>A Bachelor&rsquo;s degree in Computer Science or a related field</li>
<li>Proficient in providing support for MacBook systems</li>
<li>Strong knowledge of Windows 7 and more recent versions</li>
<li>Experience with mobile device support</li>
<li>Solid background in desktop support and customer service</li>
<li>Familiarity with Mobile Device Management (MDM) solutions, such as Workspace One or Mas360</li>
<li>Experience with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) tools, like Okta or OneLogin</li>
<li>Confidence in troubleshooting a wide variety of IT issues</li>
<li>Proficiency with Windows Server 2008 and newer</li>
<li>Experience with hosted services including Gmail and Office 365</li>
<li>Knowledge of security software such as Symantec and ESET Antivirus</li>
<li>Experience with printing services and management</li>
<li>Familiarity with Group Policy Objects (GPOs)</li>
<li>Experience with VERITAS Backup Executive for data backup</li>
<li>Knowledge of hosted VoIP service providers like Ring Central or Vonage</li>
<li>Ability to produce clear, concise, and well-organized documentation</li></ul></div>

Helpdesk Support Specialist/Junior Systems Administrator

ibex. Pakistan

<div>
 Product Support Technicians are information technology (IT) professionals who provide technical support to internal/external users and clients as required. The Product Support Technician will be required to solve basic technical problems and provide support to resolve network, systems and software relating issues/requests. The goal is to make sure that customer experience value is maintained to meet the organizational goals.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or above Degree in Information Technology, Computer Science or related field
 </li>
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 Experience in ServiceDesk, Access, Incident, Change, Problem Management and IT Infrastructure will be preferred
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Technical writing skills
 </li>
 <li>
 Problem-solving maven adept at quickly dissecting an issue into its component parts and identifying the root cause or opportunity
 </li>
 <li>
 Excellent prioritization skills - ability to multi-task and work well under pressure and adjust work accordingly, often against tight deadlines and without continued direct supervision
 </li>
 <li>
 ServiceDesk/CRM/ITSM tools experience preferred
 </li>
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 Ability to comprehend Native North American, British or Neutral Language Accents
 </li>
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 High energy, self-starter with bias for action and sense of urgency to deliver results
 </li>
 <li>
 Basic knowledge of ITIL Framework
 </li>
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 Knowledge of fundamental operations of relevant software, hardware and other equipment
 </li>
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 Attentive to customer concerns and render services with positive attitude
 </li>
 <li>
 Proactively identifying process improvement opportunities and ability to communicate to the management with evidence and data
 </li>
 <li>
 Available to work in Flexible shift timings
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Tackle issues and service requests reported via calls
 </li>
 <li>
 Diagnose and resolve issues and requests, reported through emails
 </li>
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 Carefully follow through the email threads and manage them in Outlook shared mailbox
 </li>
 <li>
 Respond with proficient technical writing skills
 </li>
 <li>
 Accurately maintaining the log and track of reported issues and requests via unique tickets
 </li>
 <li>
 Assignment of tickets to correct teams
 </li>
 <li>
 Ensure completing the cycle of tickets (open to end)
 </li>
 <li>
 Managing/troubleshooting user accounts, user-permissions, ceasing user accounts and rights on corporate resources by applying group policies
 </li>
 <li>
 Troubleshooting Level-1 (preliminary diagnosis) of issues on Windows and Mac OS
 </li>
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 Dealing with minor Microsoft Outlook issues and providing support to users with email configuration settings on the exchange
 </li>
 <li>
 Providing/troubleshooting VPN services for remote users
 </li>
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 Providing onsite and remote help using VNC/Team Viewer utility
 </li>
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 Dealing with desktop support issues i.e. Application issues (Microsoft Office applications, client provided applications, in-house developed applications), ensuring and applying essential updates &amp; fixes
 </li>
 <li>
 Basic knowledge of Networks (IP related issues, router/hub/switch related issues, using network commands to troubleshoot, ping, nslookup, ipconfig, tracert, circuits, topologies, routing protocols)
 </li>
 <li>
 Windows/Linux/Mac OS multiple flavors basic knowledge (Windows Server edition/Win 10/Ubuntu/Monterey etc.)
 </li>
 </ul>
</div>

Customer Services Specialist

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