it support engineer

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 Location:
 
 PK - Lahore
 
 (On-Site)( Timing 6pm-3am)
 
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Who We Are
 
 
 
 Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
 
 
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
 
 
 
 Job Description
 
 
 
 As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships.
 
 
 
 Role Overview
 
 
 
 We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations
 </li>
 <li>
 Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment
 </li>
 <li>
 Provide IT Support for MDM platforms such as Kandji and Microsoft Intune
 </li>
 <li>
 Hands-on MacOS support and advanced troubleshooting for Windows OS issues
 </li>
 <li>
 Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms
 </li>
 <li>
 Provide onsite support for office users and remote support via Jira tickets, email, and Slack
 </li>
 <li>
 Maintain accurate IT asset inventory and device lifecycle records
 </li>
 <li>
 Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls
 </li>
 <li>
 Basic understanding of current AI trends and how AI can assist in IT support ticket management
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience
 </li>
 <li>
 1&ndash;6 years of IT support experience in a corporate or fast-paced environment
 </li>
 <li>
 Strong working knowledge of MacOS and Windows, with basic Linux familiarity
 </li>
 <li>
 Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)
 </li>
 <li>
 Solid understanding of ticketing systems such as Jira Service Management
 </li>
 <li>
 Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications
 </li>
 <li>
 Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure
 </li>
 <li>
 Awareness of modern IT security concepts and tools, including next-generation firewalls
 </li>
 <li>
 Understanding of how AI and automation are applied in IT support workflows
 </li>
 <li>
 Strong communication and customer-handling skills with a problem-solving mindset
 </li>
 <li>
 Flexibility to work varying hours or shifts when required
 </li>
 <li>
 Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

IT Support Engineer

Devflovv

Devflovv is looking for a proactive L1 Service Desk / Infrastructure Support Engineer who thrives in a fast-paced environment and can not only resolve technical issues but also support team growth by mentoring new hires.If you have strong IT support fundamentals and enjoy problem-solving while working in an international environment, we would love to connect with you.Role Overview:As part of our IT support team, you will be the first line of technical assistance, ensuring smooth IT operations while maintaining high service standards.Key Responsibilities<ul><li>First point of contact for IT issues (calls, emails, chat)</li><li>Troubleshoot hardware, software, and network issues</li><li>Maintain high first contact resolution</li><li>Ticket logging, documentation, and categorization</li><li>Escalation to L2/L3 teams when required</li><li>Train and support new team members</li><li>Contribute to process improvements</li><li>Maintain SLA and quality benchmarks</li></ul>Requirements<ul><li>2&ndash;4 years of experience in Service Desk / IT Support</li><li>Strong knowledge of IT systems, networks, and applications</li><li>Experience with ticketing tools (ServiceNow, Jira, or similar)</li><li>Excellent communication and customer handling skills</li><li>Mentoring or training experience is a plus</li></ul>Work DetailsCompany: DevflovvShift: Canadian time zone (rotational shifts)Days: Monday &ndash; Friday (may vary based on shift rotation)Location: LDA Avenue, Raiwand Road Lahore (Onsite)Benefits:<ul><li>Market competitive salary</li><li>In-house meals</li><li>Medical coverage</li><li>Learning and growth opportunities</li><li>Collaborative work environment</li></ul>Interested?Apply via Indeed or send your resume atmisha.sohail@devflovv.comOR Apply via following link:https://erp.devflovv.com/jobs/remotely_yours_(pvt)_ltd/technical-support-analystPay: Rs120,000.00 - Rs130,000.00 per monthWork Location: In person

Trax courier & Logistics

Key Responsibilities:<ul><li>Provide IT support for courier operations systems (shipment tracking, delivery apps, etc.)</li><li>Troubleshoot hardware, software, and network issues at warehouse and office</li><li>Maintain attendance machines, scanners, printers, and other operational devices</li><li>Support riders and operations team with mobile app / system issues</li><li>Ensure smooth connectivity between branches and head office</li><li>Manage system backups, user accounts, and basic IT security</li></ul>Requirements:<ul><li>Strong knowledge of Windows OS, networking, and hardware</li><li>Experience with LAN/WAN, routers, and troubleshooting</li><li>Familiarity with courier/logistics software is a plus</li><li>Good communication and problem-solving skills</li><li>Ability to work under pressure in operational environment</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Mindwhiz

Job Title: Level 1 IT Systems &amp; Support EngineerLocation: Onsite &ndash; Lahore, Pakistan Working Hours: 6:00 PM &ndash; 3:00 AMEmployment Type: Full-time Department: IT OperationsAbout the RoleWe are seeking a Level 1 IT Systems &amp; Support Engineer to provide first-line technical support to internal teams and US-based clients. This is an entry-level role focused on resolving basic IT issues, responding to support tickets, and escalating complex problems to higher-level engineers. It&rsquo;s an excellent opportunity for someone looking to build a strong foundation in IT support and systems operations.Key Responsibilities<ul><li>Act as the first point of contact for IT support requests via ticketing system, email, or chat</li><li>Provide Level 1 support for hardware, software, and basic network issues on Windows and macOS systems on site &amp; remote.</li><li>Troubleshoot common issues related to Microsoft 365 (Outlook, OneDrive, Teams, user access)</li><li>Assist users with password resets, account access, and basic permissions</li><li>Support remote desktop and client-specific tools under supervision</li><li>Assist with IT onboarding and offboarding tasks, including account creation and device setup</li><li>Perform basic network troubleshooting (Wi-Fi connectivity, VPN access)</li><li>Escalate unresolved or complex issues to Level 2/Level 3 support teams with proper documentation</li><li>Maintain accurate documentation of incidents, solutions, and IT assets</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent practical experience)</li><li>1&ndash;2 years of experience in an IT support, helpdesk, or service desk role</li><li>Basic understanding of Windows and macOS operating systems</li><li>Familiarity with Microsoft 365 applications and admin basics</li><li>Basic knowledge of remote support tools (e.g., TeamViewer, AnyDesk)</li><li>Good communication skills and customer-service mindset</li><li>Willingness to work night shifts aligned with US time zones</li></ul>Nice to Have<ul><li>Exposure to ticketing systems (e.g., Jira, Freshdesk, Zendesk)</li><li>Basic understanding of networking concepts (IP, DNS, VPN)</li><li>Awareness of IT security best practices and access control</li></ul>Why Join Us?<ul><li>Strong learning environment for IT professionals</li><li>Hands-on exposure to global clients and real-world IT operations</li><li>Clear growth path from Level 1 to advanced IT support roles</li><li>Supportive team culture with training and mentorship</li></ul>Pay: Up to Rs70,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in IT system support engineer?</li><li>Have you used Microsoft Outlook, Teams, or OneDrive before?</li><li>Are you comfortable using remote support tools like TeamViewer or AnyDesk?</li></ul>Work Location: In person

Level 1 IT Systems & Support Engineer

3D Lifestyle

Job DescriptionAbout the Company:3D Lifestyle Ltd. is the Largest Medical Aesthetic Center. 3D Lifestyle Ltd. a UK based brand and an International Company affiliated with 3D Lipo. 3D Lifestyle Ltd. provides different Non Surgical Treatments like Laser Hair Removal, Body Contouring, Tattoo Removing, Hydra Facial, Collagen facial, Skin Rejuvenation and Anti Aging Procedures.Our Organizational Culture : 3D Lifestyle is a workplace where our employees are engaged and they work together on all work related projects and help where necessary. Our employees are knitted together, not separated. We embrace new ideas by our employees . We truly believe that a positive culture comes from being mindful, and respecting your coworkers, and being empathetic and that's our core belief. Hence, 3D lifestyle is definitely a workplace where there will be a smile on your face &amp; laughter as when you are at your desk, or walking down the hallway or the moment when you stepped into the office. You hear people having conversations and having a good time in the midst of high stress level with intense focus.3D Lifestyle is urgently looking for &quot;IT Engineer&quot;Location: Johar Town, LahoreGender: MaleMust have his own vehicleEducation:<ul><li>Masters / Bachelors in BSCS or BS-IT.</li></ul>Requirements:<ul><li>2-4 year experience in field. (Required)</li><li>Passionate about hands-on Work.</li><li>Network management: firewall and switches</li><li>IT projects handler.</li><li>Operating system: Windows, MacOS.</li><li>First hand hardware repairing: laptops and PCs.</li><li>Printers management.</li></ul>Responsibilities:<ul><li>Manage Call Center activities.</li><li>Manage the network of 3D Johar Town and give system support.</li><li>Check and update all PCs and laptops.</li><li>Offers first-hand repair assistance for PCs and laptops.</li><li>Offer remote help to all 3D centres in Pakistan.</li><li>First-hand support for 3D mobile applications (OTP required at enrollment).</li><li>Manage Internet and Lesco billing for Lahore centres (JT, GG, WT, and P5).</li><li>Managing Hubstaff Attendance.</li><li>Keep JT's IT inventory updated.</li><li>Responsible for procuring new items for the phone centre and JT office.</li><li>The PR Team is in charge of technical inventory management as well as camera issuance and receiving.</li><li>Manage the server room's gear and keep it neat and clean.</li><li>Responsibility for issuing and receiving information technology equipment</li><li>Data backup responsibilities</li><li>Communicates with ISPs for internet inquiries and merchants for purchases.</li><li>Wi-Fi and Internet connectivity management</li><li>Provides remote help to 3D professionals across Pakistan.</li></ul>Candidates who can join on urgent basis would be preferredSalary: Market Competitive Job Type: Full-timeWork Location: In person

IT Engineer (Lahore)

The Risk Advisors

We are looking for a detail-oriented and customer-focused Technical Support Engineer to join our team. In this role, you will be the first point of contact for clients, assisting with their day-to-day technical issues, monitoring system and server health, and coordinating with our internal development and operations teams to ensure smooth service delivery.Key Responsibilities Client Support &amp; Communication<ul><li>Respond to customer inquiries via email, chat, and support ticketing systems in a timely and professional manner.</li><li>Understand client issues, troubleshoot problems, and provide clear solutions or workarounds.</li><li>Conduct remote support sessions with clients to diagnose and resolve issues.</li><li>Maintain excellent customer service by building positive client relationships.</li></ul>Technical Troubleshooting<ul><li>Investigate and resolve application, software, and configuration issues reported by clients.</li><li>Escalate complex problems to the development or DevOps teams with clear documentation.</li><li>Reproduce reported issues in a test environment to support faster debugging.</li><li>Monitor logs, dashboards, and system alerts to proactively identify potential issues.</li></ul>Server &amp; System Management<ul><li>Check and maintain server health, performance metrics, uptime, and resource utilization.</li><li>Perform routine server maintenance tasks, including backups, restarts, and basic configuration updates.</li><li>Monitor and manage user sessions, system connectivity, and service availability.</li><li>Collaborate with DevOps/Infrastructure teams on deployment checks, patch updates, and stability improvements.</li></ul>Coordination &amp; Documentation<ul><li>Collaborate closely with the development team to communicate client issues, feature requests, and bug reports.</li><li>Create, update, and maintain technical documentation, FAQs, troubleshooting guides, and client instructions.</li><li>Track and update issue progress in the ticketing system to ensure timely resolution.</li><li>Provide feedback to product and development teams to help enhance platform stability and usability.</li></ul>Continuous Improvement<ul><li>Suggest improvements to support workflows and technical processes.</li><li>Participate in internal training sessions to stay updated with new product features and releases.</li><li>Contribute to team knowledge-sharing initiatives and internal documentation.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).</li><li>1&ndash;2 years of experience in technical support, IT support, or customer-facing technical roles.</li><li>Strong understanding of software troubleshooting, networking basics, and server environments.</li><li>Ability to analyse logs, system behaviour, and error reports.</li><li>Excellent verbal and written communication skills.</li><li>Customer-focused mindset with patience and problem-solving ability.</li></ul>Job Type: Full-timePay: From Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Technical Support Engineer

Cloudelligent

<div>Position Title: Integration Support Engineer 
Job Timings: 8am- 5pm CST (Central Time USA) 
Location: Lahore 
About Cloudelligent
Cloudelligent is Cloud-native consultancy and AWS Advanced consulting partner! We specialize in providing bespoke cloud solutions to startups, SMB &amp; the public sector (Non-Profit Organizations). Being a next-gen cloud service provider, we help customers to break free from hardware lifecycle and capital expenditures, allowing them to make the most out of their cloud investment. We have an international footprint with a diverse team of domain experts, and we are customer obsessed.<h2 class="jobSectionHeader">
Job Objective</h2>
This is a client-facing, collaborative role. Strong written and verbal communication skills are essential, as it is a high degree of attention to detail and responsiveness. The ideal candidate takes ownership of their workload, communicates proactively, and consistently meets deadlines without requiring close supervision. The position is technical and backend-focused, centered on configuring, supporting, and enhancing integration services rather than core product feature development. 
Responsibilities<ul><li>
Triage, prioritize, and resolve integration tickets in close collaboration with the client.</li><li>
Perform data mapping between Core, Enterprise, and third-party systems.</li><li>
Install, configure, and maintain integration services, including ODBC, EWA, FUSE, and related connectors.</li><li>
Implement service-level code adjustments to support integration workflows.</li><li>
Modify and optimize data transformation logic across systems.</li><li>
Troubleshoot integration failures, connectivity issues, and data inconsistencies</li><li>
Communicate clearly and promptly with the client on ticket status, blockers, and progress.</li><li>
Support backend integration deployments in Windows and Linux environments.</li><li>
Document integration, configurations, resolutions, and system dependencies.</li></ul>
Requirements<ul><li>
4+ years of experience with SQL and database architecture</li><li>
4+ years of experience with data mapping and ETL processes</li><li>
Hands-on experience configuring backend services and system-level integrations</li><li>
Familiarity with ODBC connectivity and database drivers</li><li>
Experience working with integration services and middleware tools</li><li>
Ability to make targeted code updates in service-layer environments</li><li>
Working knowledge of Python, Java, or similar backend languages</li><li>
Understanding of data structures, system connectivity, and backend troubleshooting</li><li>
Exceptional written and verbal communication, able to provide clear, timely updates to clients and internal team members</li><li>
High attention to detail, accurate documentation and thorough validation are non-negotiable</li><li>
Strong responsiveness, expected to be reachable and reply promptly during US business hours</li><li>
Self-directed and dependable, manages workload independently and flags blockers early</li><li>
Collaborative, works effectively within established client workflows and adapts quickly to existing processes</li></ul>
Good to have<ul><li>
Experience in enterprise SaaS or legal technology environments</li><li>
Experience with proprietary or custom integration services</li><li>
Exposure to API-based integrations and service configuration</li><li>
Familiarity with data warehouse environments</li><li>
Prior experience in a contractor or embedded client-facing role</li></ul>
Success in This Role Looks Like<ul><li>
Consistent, timely resolution of integration tickets with clear client communication throughout.</li><li>
Accurate and stable data flow between connected systems.</li><li>
Proactive status updates, no client should have to chase for an answer.</li><li>
Clean documentation and repeatable configuration processes.</li><li>
Backlog reduced steadily while new items are handled without bottleneck.</li></ul>
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Integration Support Engineer

Explore 1245+ It support engineer in Lahore this April. Find roles across top companies and apply now to boost your career.

1245 it support engineer jobs In Lahore

IT Support Engineer

IT Support Engineer

IT Support Engineer

Level 1 IT Systems & Support Engineer

IT Engineer (Lahore)

Technical Support Engineer

Integration Support Engineer