customer service representative Jobs in Lahore

customer service representative

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customer support representative Jobs in Lahore

customer support representative

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chat support executive

Zameen Media Pvt. Ltd.

<div>Job Responsibilities: 
<ul><li>Respond to customer queries in a timely and accurate way, via email or chat</li><li>Identify customer needs and help customers use specific features</li><li>Update our internal databases with information about technical issues and useful discussions with customers</li><li>Share feature requests and effective workarounds with team members</li><li>Inform customers about new features and functionalities</li><li>Follow up with customers to ensure their technical issues are resolved</li><li>Gather customer feedback and share with our Product, Sales or Marketing teams</li><li>Assist in training junior Customer Support Representatives</li></ul> 
Job Requirements: 
<ul><li>Experience as a Customer Support Specialist or similar CS role</li><li>Experience using help desk software and remote support tools</li><li>Understanding of how CRM systems work</li><li>Excellent communication and problem-solving skills</li><li>Multi-tasking abilities</li><li>Patience when handling tough cases</li><li>Familiarity with our industry is a plus</li></ul>
<ul><li>Location: Lahore</li></ul></div>

Chat Support Executive

Alpha logistics LLC

We are looking for Experienced chat support agents for our company located in gulberg lahoreShifts:-Morning 8am to 4pmEvening 4pm to 12amNight 12am to 8amPlease apply if you have experience in BPO fieldResponsibilities<ul><li>Respond to customer queries in a timely and accurate way</li><li>Identify customer needs and help customers use specific features</li><li>Monitor customer complaints on social media and communicate with appropriate departments</li></ul>Qualifications<ul><li>Experience as Chat Support Executive or similar role will be a plus</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>If You Have experience of at least 2 years in BPO field then please Share your resume directly on whatsapp +92 325 7902390 with post name</li></ul>Work Location: In person

Chat Support Agents

We are looking for Experienced chat support agents for our company located in gulberg lahoreShifts:-Morning 8am to 4pmEvening 4pm to 12amNight 12am to 8amResponsibilities<ul><li>Respond to customer queries in a timely and accurate way</li><li>Identify customer needs and help customers use specific features</li><li>Monitor customer complaints on social media and communicate with appropriate departments</li></ul>Qualifications<ul><li>Experience as Chat Support Executive or similar role will be a plus</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>please Share your resume directly on whatsapp +92 325 7902390 with post name</li></ul>Work Location: In person

Nessovo solutions

Salary Range: 72k - 80k per month Job Description: We are looking for a highly organized, proactive Admin Coordinator to provide comprehensive administrative support to our UK office operations while being based at our Pakistan Lahore office. Candidate will possess excellent communication skills and proven experience in handling documentation, correspondence, and coordination across multiple communication channels.Key Responsibilities:<ul><li>Provide day-to-day administrative support to the UK office, ensuring smooth and timely execution of tasks.</li><li>Manage professional communication with UK-based stakeholders via calls, emails, and chat platforms.</li><li>Draft, review, format, and maintain business documents, reports, letters, and internal records.</li><li>Handle documentation management, including filing, record-keeping, and data organization (digital and physical where applicable).</li><li>Coordinate meetings, appointments, and schedules, considering UK business hours and time zones.</li><li>Maintain accurate records, trackers, and administrative logs.</li><li>Assist in preparing presentations, reports, and official correspondence as required by management.</li><li>Liaise with internal departments to ensure alignment with UK office requirements.</li><li>Ensure confidentiality, accuracy, and compliance in all administrative and documentation processes.</li><li>Support management with ad-hoc administrative tasks and operational coordination.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field (preferred).</li><li>Proven experience in an administrative or executive support role, preferably supporting international clients or offices.</li><li>Excellent English communication skills, both written and verbal.</li><li>Strong ability to handle professional communication over calls, emails, and chat tools.</li><li>Demonstrated experience in documentation handling, drafting, and record management.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and email/calendar management tools.</li><li>Ability to work independently while coordinating closely with remote UK teams.</li><li>High level of professionalism, attention to detail, and confidentiality.</li></ul>Location: Johar Town, Lahore (Onsite) Full-time Work Hours: 1:00 PM to 10:00 PM (Monday to Friday)Job Type: Full-timePay: Rs72,000.00 - Rs80,000.00 per monthWork Location: In person

Administrative Coordinator

TekBoox

Tekboox, a US-based IT company, is urgently looking to hire a Customer Support Executive.Responsibilities:<ul><li>Provide exceptional customer support for healthcare clients.</li><li>Handle patient scheduling for US-based doctors, including appointments, follow-ups, and reminders.</li><li>Manage prior authorization requests by coordinating with insurance providers and verifying required documentation.</li><li>Respond promptly to patient inquiries via phone, email, and chat while maintaining high service standards.</li><li>Possess working knowledge of insurance providers and their plans.</li><li>Be familiar with EMR/EHR platforms and medical billing systems.</li><li>Demonstrate strong communication, problem-solving, and customer service skills.</li></ul>Requirements:<ul><li>Up to 2 years of professional experience.</li><li>Excellent English communication skills (spoken and written).</li><li>Candidates with an O/A Levels background or IELTS certification will be preferred.</li></ul>Job Location &amp; Timing:<ul><li>Location: DHA Phase 3, Y Block, Lahore</li><li>Shift: Night Shift (7:00 PM to 4:00 AM)</li><li>Work Mode: Onsite, 5 days a week</li></ul>How to Apply:Interested candidates may send their resumes to: saddam.hussain@tekboox.comJob Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Representative

H-Verse Group of Companies

<ul><li>Customer Care Representative</li></ul>Acts as the first point of contact for customers needing assistance. In industries like telecom or banking, CSE's resolve issues related to billing, account updates, or service disruptions through inbound calls or live chat.<ul><li>Technical Support Specialist</li></ul>CSE's often troubleshoot software glitches, login errors, or integration problems. They collaborate with technical teams and guide customers through complex issues, often using screen-sharing tools or step-by-step guides.<ul><li>Onboarding Support Executive</li></ul>CSE's assist new customers post-sale by helping them set up their accounts, understand product features, and ensure a smooth transition from sales to active use.<ul><li>Order and Delivery Coordinator</li></ul>In e-commerce or logistics companies, CSE's track orders, resolve shipping delays, and process returns. For instance, Amazon&rsquo;s support team handles over 20 million inquiries monthly, many of which involve delivery tracking.<ul><li>Feedback and Survey Agent</li></ul>CSE's are tasked with gathering customer feedback after service interactions. This data helps companies improve their offerings and customer experience. In the healthcare sector, for example, patient satisfaction surveys are often handled by support teams.<ul><li>Social Media Support Executive</li></ul>As customers increasingly turn to platforms like Twitter or Instagram for help, CSE's monitor and respond to inquiries or complaints publicly, playing a role in both support and brand reputation.<ul><li>Product Education Specialist</li></ul>In sectors like consumer electronics or EdTech, CSE's help customers understand how to use a product effectively. This might involve conducting webinars, sharing tutorials, or updating knowledge base content.<ul><li>Billing and Payments Agent</li></ul>CSE's address queries around invoices, payment failures, refund requests, or pricing plan changes.Job Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Executive (Female)

StudyWise

<div>
 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
 </li>
 <li>
 Schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
 <li>
 Serve as the first point of contact for clients seeking immigration advice.
 
 </li>
 <li>
 Guide clients on required documents, timelines, and consultation procedures.
 
 </li>
 <li>
 Relay relevant client information to advisors to ensure well-prepared meetings.
 
 </li>
 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
 </li>
 <li>
 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
 </li>
 <li>
 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
 </li>
 <li>
 Strong written communication and interpersonal skills.
 
 </li>
 <li>
 Excellent multitasking and time management abilities.
 
 </li>
 <li>
 Attention to detail and client-focused attitude.
 
 </li>
 <li>
 Basic knowledge of visa or immigration processes is an advantage.
 
 </li>
 </ul>
</div>

Chat Support Representative

Explore 1860+ Chat support executive in Lahore this December. Find roles across top companies and apply now to boost your career.

1860 chat support executive jobs IN Lahore

Chat Support Executive

Chat Support Agents

Chat Support Agents

Administrative Coordinator

Customer Support Representative

Customer Support Executive (Female)

Chat Support Representative