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chat support executive

Dubizzle Labs

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Chat Support Executive&rsquo;
 
 for its Bayut and Dubizlee Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
 </li>
 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Shifts: Hybrid
 </li>
 <li>
 Gender: Both
 </li>
 <li>
 Position Level: Entry Level
 </li>
 <li>
 Should have very good command over spoken and special written English.
 </li>
 <li>
 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
 </li>
 <li>
 Preferably a graduate with a minimum 0.5 year experience.
 </li>
 <li>
 Experience in Customer services role, preferably from a support/call center-
 </li>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Have a working knowledge of computer software like MS Word and Excel.
 </li>
 </ul>
 
 
</div>

Chat Support Executive

Zameen Media Pvt. Ltd.

<div>Zameen.com is looking to hire a &lsquo;Chat Support Executive' for its Bayut and Dubizlee Operations.
Job Responsibilities:
<ul><li>Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.</li><li>
Responsible for client account up gradation upon receiving invoices from different channels.</li><li>
Responsible for client account degradation upon expiration of client account.</li><li>
Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).</li><li>
Responsible to setup XML feed Integration.</li><li>
Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.</li><li>
Live chat support to all related web users.</li><li>
Providing after sales &amp; support to all account managers.</li></ul>
Job Requirements:
<ul><li>Experience: 06 months - 1 Year (Email/Chat Support)</li><li>
Education: Must be a graduate</li><li>
Location: Gulberg, Lahore</li><li>
Shifts: Hybrid</li><li>
Gender: Both</li><li>
Position Level: Entry Level</li><li>
Should have very good command over spoken and special written English.</li><li>
Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.</li><li>
Preferably a graduate with a minimum 6 Months experience.</li><li>
Experience in Customer services role, preferably from a support/call center.</li><li>
Strong communication and follow-up skills.</li><li>
Have a working knowledge of computer software like MS Word and Excel.</li></ul></div>

Abacus Outsourcing

We are looking for enthusiastic, customer-focused professionals to join our team as Customer Support Executive. In this role, you will play a key part in delivering exceptional customer experiences by handling inquiries, resolving concerns, and supporting customers across multiple communication channels, including voice, email, and chat.Key Responsibilities:<ul><li>Respond to customer queries promptly and professionally through calls, emails, and chat.</li><li>Resolve customer issues efficiently while ensuring high levels of satisfaction.</li><li>Provide support related to digital banking services, including online transactions, account access, and basic troubleshooting.</li><li>Accurately record customer interactions, concerns, and resolutions in internal systems.</li><li>Collaborate with internal teams to enhance service quality and improve the overall customer experience.</li><li>Maintain compliance with company policies, data security standards, and service guidelines.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Willingness to work in rotational shifts.</li><li>Strong problem-solving skills with a customer-first mindset.</li><li>Prior experience in customer support or digital banking is an added advantage.</li><li>Freshers with good communication skills and a willingness to learn are welcome to apply.</li></ul>What We Offer:<ul><li>Attractive salary package of up to 70,000 per month.</li><li>Performance-based incentives and rewards.</li><li>Clear career growth opportunities and ongoing professional development.</li><li>A supportive, collaborative, and dynamic work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Executive( Fin-Tech)

Magnatec Systems Private Limited

Job Description: Customer Support Executive (ERP Experience)We are seeking a dedicated and customer-focused Customer Support Executive with hands-on experience in ERP systems to support our clients by handling inquiries, technical concerns, and product-related questions. As the first point of contact, you will play a vital role in delivering exceptional customer service, ensuring client satisfaction, and supporting ERP users with system-related functionalities.Key Responsibilities<ul><li>Handle customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate and clear information regarding products, services, and ERP system functionalities.</li><li>Diagnose and resolve ERP-related issues by providing first-level technical support.</li><li>Address customer concerns and complaints effectively to maintain high satisfaction levels.</li><li>Document customer interactions and maintain detailed service and support records.</li><li>Coordinate with ERP consultants and technical teams to escalate and resolve complex issues.</li><li>Conduct follow-ups with customers to ensure complete resolution of reported issues.</li></ul>Requirements<ul><li>Minimum 2 years of experience in a customer support or client service role.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).</li><li>Strong verbal and written communication skills with a problem-solving mindset.</li><li>Basic understanding of ERP systems and common business processes.</li><li>Ability to remain calm, professional, and customer-focused in high-pressure situations.</li><li>Proficiency in basic computer applications and familiarity with CRM and ERP platforms.</li><li>This position is open to female candidates only.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Executive(Female)

Zam Studios

Senior Live Chat Support Representative<ul><li>Training sessions.</li><li>Retention bonus.It's an onsite job in Lahore. Please read the description before applying.</li></ul>We are looking for an excellent resource to manage our Chat Support. The candidate must have an excellent command of English Writing and proven experience in Customer Service.Responsibilities:<ul><li>Educating the customers regarding the services and products offered. - Identifying customer&rsquo;s needs and helping them understand the services and products on Chat.</li><li>Generating a Happy Customer experience to fetch positive feedback. - Keeping the customers up to date with products, new features, announcements, and any new functionalities.</li><li>Handling multiple customers live at a time to provide assistance related to the services and products.</li><li>Taking follow-up with customers to ensure their critical issues are resolved. - Maintaining records for new feature requests and chat support records.</li><li>Maintaining a pleasant working environment for your team.</li><li>Exceptional chat support skills to emphasize the customer query</li><li>Able to react to the situation positively.</li></ul>Requirements:<ul><li>Excellent interpersonal written and oral communication skills.</li><li>Minimum typing speed of 60 WPM with 90% accuracy. - A minimum of 50% accuracy in English comprehension.</li><li>A minimum of 2 years of experience in customer services, international call centers, and chat units.</li><li>Handling US/European customers via Live chat is a Plus.</li><li>Bachelor&rsquo;s degree in administration or a related field. Preference shall be given to candidates with O-Levels and A-Levels backgrounds.</li><li>Must be a team player.</li><li>Comfortable working in different shifts (if required).</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Gulberg Colony: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is you typing speed?</li><li>Are you willing to work in the night shift?</li></ul>Experience:<ul><li>Chat support: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

ASK Development pvt Limited

A Telecom Reputed Company Required: Position: Customer Service SpecialistDomain: Social MediaSalary: 37k plus incentivesLocation: LahoreResponsibilities:&middot; Respond to customer inquiries via Social Media / Email in a timely and accurate manner&middot; Provide personalized customer service to ensure customer satisfaction&middot; Understand customer needs and provide appropriate solutions&middot; Escalate issues to supervisor when necessary&middot; Keep accurate records of customer interactions and transactions&middot; Provide feedback to improve customer experience and chat processesRequirements:&middot; Excellent written communication skills with a strong command of the English language&middot; Must have a own laptop&middot; Good problem-solving skills with the ability to think creatively&middot; Ability to multitask and work independently with minimal supervision&middot; Availability to work flexible hours, including weekends and holidaysFamiliarity with live chat software and CRM systemsJob Type: Full-timePay: Rs37,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Chat support / Social Media chat support: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Email Chat support

StudyWise

<div>
 The Chat Support Representative will be responsible for managing online communication with clients, providing accurate information about visa services, and assisting in scheduling consultations with Visa Experts. This role focuses on delivering excellent customer service through chat platforms, ensuring clients receive timely, clear, and professional responses throughout their immigration journey.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Respond to client inquiries via chat regarding visa options, eligibility, and services offered.
 
 </li>
 <li>
 Schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
 <li>
 Serve as the first point of contact for clients seeking immigration advice.
 
 </li>
 <li>
 Guide clients on required documents, timelines, and consultation procedures.
 
 </li>
 <li>
 Relay relevant client information to advisors to ensure well-prepared meetings.
 
 </li>
 <li>
 Maintain smooth communication between clients and the immigration advisory team.
 
 </li>
 <li>
 Provide high-quality, empathetic customer support and resolve client concerns efficiently.
 
 </li>
 <li>
 Follow up with clients to confirm appointments and provide post-consultation assistance.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 
 Requirements:
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in business, communication, or a related field.
 
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 0&ndash;1 year of experience in chat or customer support (experience in immigration is a plus).
 
 
 
 Skills &amp; Competencies:
 
 
 
 </li>
 <li>
 Strong written communication and interpersonal skills.
 
 </li>
 <li>
 Excellent multitasking and time management abilities.
 
 </li>
 <li>
 Attention to detail and client-focused attitude.
 
 </li>
 <li>
 Basic knowledge of visa or immigration processes is an advantage.
 
 </li>
 </ul>
</div>

Chat Support Representative

Explore 1097+ Chat support executive in Lahore this January. Find roles across top companies and apply now to boost your career.

1097 chat support executive jobs IN Lahore

Chat Support Executive

Chat Support Executive

Customer Support Executive( Fin-Tech)

Customer Support Executive(Female)

Customer Service Representative

Email Chat support

Chat Support Representative