customer support representative Jobs in Lahore

customer support representative

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call center representative

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customer service representative Jobs in Lahore

customer service representative

account executive

chat support executive

Biztekapps

Location: Walton Road (Onsite) Employment Type: Full-time - OnsiteJob Timings: 7 PM to 5 AMJob OverviewWe are looking for a Sales Executive who will directly deal with US based clients, manage ongoing customer relationships and support sales activities. The role involves handling company provided clients as well as developing and managing personal client portfolios over time.Key Responsibilities<ul><li>Communicate with US based clients via email, chat and calls.</li><li>Manage and maintain long term relationships with company clients.</li><li>Understand client requirements related to printing and packaging products.</li><li>Assist in sales, quotations, follow ups and order processing.</li><li>Generate and manage personal leads after completing training.</li><li>Ensure customer satisfaction and timely coordination with internal teams.</li><li>Maintain records of client interactions and sales activities.</li><li>Meet monthly performance and client success targets.</li><li>Strong English communication skills (verbal &amp; written).</li></ul>Work Location: In person

Customer Support Representative

Spell Engineering

We are looking for a skilled and motivated Online Travel Platform Executive to join our growing travel company. The ideal candidate should have experience in handling online travel systems, customer support, calling, and email communication. The candidate must be professional, customer-focused, and capable of managing travel inquiries efficiently.Key Responsibilities:<ul><li>Handle customer inquiries through calls, emails, and online chat support.</li><li>Assist customers with flight bookings, hotel reservations, visa inquiries, and travel packages.</li><li>Manage and operate online travel systems and booking platforms efficiently.</li><li>Provide excellent customer support and resolve customer issues professionally.</li><li>Follow up with clients regarding bookings, payments, and travel updates.</li><li>Coordinate with airlines, hotels, and travel partners when required.</li><li>Maintain accurate customer records and booking information.</li><li>Support sales and business development activities through client communication.</li></ul>Requirements:<ul><li>Previous experience in a travel agency or online travel platform preferred.</li><li>Strong communication and customer handling skills.</li><li>Knowledge of travel booking systems and online portals.</li><li>Good English speaking and writing skills.</li><li>Ability to manage calls, emails, and multitasking efficiently.</li><li>Basic computer and internet skills are required.</li><li>Ability to work in a fast-paced environment.</li></ul>Preferred Skills:<ul><li>Experience with GDS systems (Amadeus, Galileo, Sabre, Duffel) is a plus.</li><li>Strong sales and client dealing skills.</li><li>Problem-solving and customer satisfaction mindset.</li></ul>Job Type:<ul><li>Full-Time</li></ul>Industry:<ul><li>Travel &amp; Tourism</li></ul>Work Location: In person

Online Travel Platform Executive

HZA SMC PVT LTD

Job Title: Customer Support RepresentativeCompany: HZA SYDLocation: LahoreAbout Us: HZA SYD is a leading player in the electronics industry, specializing in cutting-edge technology solutions. With a commitment to innovation and customer satisfaction, we are seeking a dynamic Customer Support Representative to join our team. This is a fantastic opportunity for an organized and motivated individual to contribute to the success of a rapidly growing company.Job Description:We're looking for a highly skilled Customer Support Representative to join our team! As a Customer Support Representative, you will be the face of our company, providing top-notch support to our customers via phone, email, and chat.Requirements:High English communication skills (written and verbal)- Excellent customer service skills- Ability to work in a fast-paced environment- Strong problem-solving skillsResponsibilities:Respond to customer inquiries via phone, email, and chat- Resolve customer complaints and issues in a timely and professional manner- Provide product/service information and solutions to customers- Utilize software and tools to track and manage customer interactions- Collaborate with internal teams to resolve customer issuesWhat We Offer:<ul><li>Competitive salary and benefits package-</li><li>Opportunity to work with a growing company</li><li>Professional development and growth opportunities</li><li>Fun and supportive team environment.</li></ul>How to Apply: If you're passionate about delivering exceptional customer service and have high English communication skills, please submit your resume at: +334-0440848hr@mobileemporium.com.auJob Type: Full-time ( 5:00 am - 2:30 pm )Pay: Rs 35000 - Rs 100000 per monthExperience:<ul><li>1-2years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthExperience:<ul><li>digital sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

CS Outsource

<div>
 
 
 Job Summary
 
 
 
 We are seeking a friendly, proactive, and customer-focused
 
 Customer Support Representative
 
 to join our team. The ideal candidate has excellent communication skills, a positive attitude, and the ability to resolve customer issues efficiently while ensuring an exceptional service experience.
 
 
 
 
 
 
 Job Overview
 
 
 
 A Customer Support Representative assists customers by answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction across phone, email, chat, and social media channels. They maintain accurate records, escalate complex cases when needed, and support continuous process improvement within the team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via phone, email, live chat, and social platforms.
 </li>
 <li>
 Provide accurate and clear information about products, services, policies, and procedures.
 </li>
 <li>
 Troubleshoot and resolve customer issues, escalating advanced or complex cases when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Identify recurring issues and share feedback with internal teams for improvement.
 </li>
 <li>
 Follow up with customers to ensure complete resolution and satisfaction.
 </li>
 <li>
 Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.
 </li>
 <li>
 Collaborate with team members and contribute to a positive, supportive work environment.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in customer service or customer support (preferred).
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to manage multiple tasks in a fast-paced environment.
 </li>
 <li>
 Proficiency with computers, CRM platforms, ticketing systems, and support tools.
 </li>
 <li>
 Patience, empathy, and a customer-first mindset.
 </li>
 <li>
 Ability to work independently and effectively within a team.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunities for career development and skill enhancement.
 </li>
 <li>
 Supportive team culture and leadership.
 </li>
 <li>
 Exposure to modern tools and customer-centric systems.
 </li>
 <li>
 A role where your contribution directly improves customer experience.
 </li>
 </ul>
 
 
</div>

TalentPop App

<div>
 
 Join TalentPop App as a Brand Concierge - E-commerce Sales &amp; Order Support VA!
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about creating exceptional customer experiences. As a
 
 Online Order Support VA
 
 , you'll play a key role in guiding customers through their purchasing journey, recovering missed sales opportunities, and delivering a personalized, high-touch experience that builds trust, loyalty, and long-term customer relationships.
 
 
 If you are passionate about sales, thrive in e-commerce environments, and enjoy turning customer interactions into revenue and long-term brand loyalty, this role is for you.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter ESOS in that field.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Engage customers via chat, email, phone, and SMS to assist with orders, product inquiries, and post-purchase needs, with a strong focus on driving conversions and satisfaction.
 </li>
 <li>
 Identify and execute opportunities for upselling, cross-selling, and product bundling to increase average order value.
 </li>
 <li>
 Support subscription recovery, winbacks, abandoned cart assistance, and other sales-related touchpoints to boost retention.
 </li>
 <li>
 Assist with order tracking, returns, exchanges, and cancellation requests when they present opportunities to retain the sale.
 </li>
 <li>
 Represent the brand voice and provide a personalized, concierge-level experience on every interaction.
 </li>
 <li>
 Maintain accurate customer records and share trends and insights to improve sales strategies and the overall customer journey.
 </li>
 <li>
 Collaborate with internal teams to implement feedback and optimize conversion-related processes.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of proven remote/online sales and customer support experience.
 </li>
 <li>
 Must have prior e-commerce experience, especially in areas like upselling, cross-selling, abandoned cart recovery, subscription assistance or winbacks, post-purchase support, or product bundles.
 </li>
 <li>
 Strong persuasive communication skills and a natural ability to convert leads and close opportunities through excellent relationship-building.
 </li>
 <li>
 1 year of customer service experience via phone, email, or chat is required; e-commerce sales experience is a big plus.
 </li>
 <li>
 Familiarity with Shopify, CRM tools, or customer engagement platforms is a plus.
 </li>
 <li>
 Self-motivated, goal-oriented, and able to thrive in a fast-paced remote environment.
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with at least 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace suitable for calls.
 
 
 </li>
 </ul>
 
 Why Join TalentPop App?
 
 
 
 <ul>
 <li>
 Earn commissions and annual performance-based raises.
 </li>
 <li>
 Paid time off to relax and recharge.
 </li>
 <li>
 HMO health coverage or a monthly health stipend.
 </li>
 <li>
 Performance and recognition bonuses for top achievers.
 </li>
 <li>
 100% permanent work-from-home setup.
 </li>
 <li>
 A supportive, friendly team culture and real opportunities for growth.
 
 
 </li>
 </ul>
 
 Ready to represent top e-commerce brands and help customers complete their online shopping journey? Apply now to become a Brand Concierge - E-commerce Sales &amp; Order Support VA at TalentPop App!
 
</div>

Online Order Support VA

The Services Tree Enterprises 

SourceTek is Hiring &ndash; Customer Service Representative (Female)Location: DHA Phase 1, Lahore Shift: Morning Shift Working Days: Monday to Friday Salary: PKR 60,000 &ndash; 80,000SourceTek is hiring a Customer Service Representative (Female) for one of its clients, an Ecommerce Business. We are looking for a professional and customer-focused individual who can efficiently handle customer queries and provide excellent support services.Roles &amp; Responsibilities:<ul><li>Handle customer queries through calls, chat, and email</li><li>Resolve customer complaints in a professional manner</li><li>Provide product, delivery, and order-related information</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain customer records and follow-ups</li><li>Ensure customer satisfaction and a positive customer experience</li></ul>Requirements:<ul><li>1&ndash;2 years of relevant CSR experience</li><li>Good English communication and accent</li><li>Strong customer handling skills</li><li>Basic computer knowledge</li><li>Prior Ecommerce experience will be a plus</li><li>Professional attitude and confidence</li></ul>Interested candidates can send their resumes at: talent@sourcetek.coPay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative

Hashloops Technologies

Hashloops Technology is a fast-growing digital agency providing custom web development, UI/UX design, mobile app development, and digital solutions to clients worldwide. We work with startups, agencies, and businesses across different industries to build modern and scalable digital products.Responsibilities:<ul><li>Bid on Upwork daily and generate quality leads</li><li>Write customized and winning proposals based on client requirements</li><li>Understand project requirements and communicate effectively with clients</li><li>Handle chat, calls, and follow-ups with potential clients</li><li>Maintain strong client relationships for long-term collaboration</li><li>Coordinate with the development team for accurate project understanding</li><li>Use effective bidding strategies to increase conversion rate</li><li>Manage Upwork profile, connects, and proposal activity efficiently</li><li>Meet monthly lead generation and sales targets</li><li>Research market trends and competitor activity</li></ul>Requirements:<ul><li>2&ndash;3 years of experience as an Upwork Bidder</li><li>Strong English communication and proposal writing skills</li><li>Good understanding of Upwork bidding strategies</li><li>Experience in generating leads for web and mobile development services</li><li>Ability to handle multiple clients and projects simultaneously</li><li>Self-motivated, organized, and target-driven</li><li>Basic knowledge of web development services is a plus</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Performance-based bonuses and incentives</li><li>Career growth opportunities</li><li>Friendly and professional work environment</li><li>Learning and development support</li></ul>Work Location: In person

Upwork Bidder (2–3 Years Experience)

Explore 229+ Chat support executive in Lahore this June. Find roles across top companies and apply now to boost your career.

229 chat support executive jobs In Lahore

Customer Support Representative

Online Travel Platform Executive

Customer Support Representative

Customer Support Representative

Online Order Support VA

Customer Service Representative

Upwork Bidder (2–3 Years Experience)