store keeper

administrative assistant

storekeeper

cashier

customer service officer

office boy

Alghanim INDUSTRIES

Date: 29 Jul 2026
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 Electronic service technicians are responsible for diagnosing, repairing or replacing parts for all household appliances.
 Job Responsibilities
 Prescreen, identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
 Configuring/troubleshooting experience with hardware including audio-DSP, A/V control, video and audio devices, and USB based software applications.
 Order necessary parts after initial prescreen so they are in hand before going to customers' location.
 Perform daily administrative functions to include warranty claims and report submission.
 Maintain performance objectives as required by the company.
 Maintain company vehicle, tools, equipment and parts inventory.
 Rely on personal judgment for safety regarding work.
 Work independently without onsite supervision.
 Other duties as assigned.
 Documents service and installation actions by completing forms, reports, logs, and records.
 
Candidate Requirements
 3 to 5 years field service experience in all major home appliances.
 Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications.
 Knowledge and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
 Proficient in MS Office and Smartphone technology with the ability to quickly learn proprietary software applications.
 Valid driver's license with a clear driving record.
 Meet physical requirements generally associated with field service repair (lifting, bending, etc.).
 Ability to work a flexible schedule based on business needs.
 Excellent communication, organization and customer service skills.
 
Education

Service Technician (Field) - Electronics Home Appliances

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Customer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 
 
 
 
 
 ROLE PROFILE
 
 
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 Greet customers warmly and create a friendly, welcoming environment.
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 Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks.
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 Handle cash, card, and digital transactions accurately using the POS system.
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 Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions.
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 Upsell tickets, combo deals, and retail items to maximize revenue.
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 Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience.
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 Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times.
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 Monitor customer flow and provide assistance to avoid queues or delays.
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 Coordinate with cinema operations and F&amp;B teams to ensure smooth service and guest satisfaction.
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 Maintain accurate records of transactions, refunds, and reports as required.
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 Follow all company policies regarding hygiene, health, safety, and data security.
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 Support colleagues and other departments during peak times, special events, and promotions.
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 Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.
 </li>
 </ul>
 
 
 
 
 REQUIREMENTS
 
 
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 Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
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 Strong communication and customer service skills, with a friendly and professional attitude.
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 Ability to work under pressure in a fast-paced, guest-facing environment.
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 Flexible to work shifts, including evenings, weekends, and public holidays.
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 Adherence to hygiene, grooming, and uniform standards at all times.
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 </ul>
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Officer

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2 office boy jobs In Kuwait

Service Technician (Field) - Electronics Home Appliances

Customer Service Officer