customer service & e-commerce coordinator

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business development manager Jobs in Bahrain

business development manager

customer service & e-commerce coordinator Jobs in Bahrain

online marketing management role

Bukhowa Group of Companies

About the RoleWe are looking for high-performing Online Marketing Management Specialist to own and scale our digital presence. This role combines strategy, execution, analytics, and customer interaction across social platforms and local listings. You will directly impact how customers discover, perceive, and engage with our brand.Key ResponsibilitiesManage and optimize Google Business Profile and other local listings across multiple locationsEnsure NAP (Name, Address, Phone Number) consistency across platforms and directoriesImprove local search visibility and support local SEO best practicesMonitor and respond to customer reviews and messages in a timely, professional mannerManage social media calendars (postings) across all platformsActively engage with audiences through comments, messages, and community interactionIdentify relevant trends and opportunities to improve reach and engagementTrack KPIs (engagement, reach, conversions, sentiment)Generate performance reports with insightsContinuously optimize profiles and listings based on dataIdeal Candidate ProfileExperience supporting quick service restaurant or hospitality brandsProven experience in social media and/or online reputation managementStrong understanding of local SEO and listings optimizationData-driven with experience using analytics toolsIndependent, reliable, and deadline-orientedPreferred Tools &amp; ExperienceGoogle Business Profile, Yelp, Apple Map, Meta Business SuiteScheduling tools (Recommend)Analytics tools (Recommend)Work Location: Remote

Online Marketing Management Role

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
 At Chalhoub we express the exceptional! As a Sales Associate Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
<ul><li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
</li><li>Drive client relationships within an omni-channel approach
</li><li>Provide pre-buying feedback on products
</li><li>Support customers in understanding prescription requirements and ensure accurate handover to opticians for technical validation</li><li>
Drive eNPS through people experience initiatives and culture
</li><li>Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
</li><li>Ensure click and collect are conducted within SLAs (Service-level agreement)
</li><li>Ensure customer data is properly captured in adherence to marketing team requirements
</li><li>Assist customers in selecting suitable frames based on face shape, lifestyle, and comfort, while guiding them on basic lens options (e.g., blue light, anti-reflective, sun lenses)</li><li>
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
</li><li>Support with in-store marketing events and activations
</li><li>Educate customers on proper eyewear care, maintenance, and usage to enhance product longevity and satisfaction</li><li>
Keep abreast of all brand social media activities and campaigns
</li><li>Drive sell-throughs within the store
</li><li>Support in-store CX initiatives
</li><li>Provide input to what&rsquo;s working well/what&rsquo;s not working well within the store
</li></ul>What you&rsquo;ll need to succeed 
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Sales Associate - Ray-Ban

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 
 What you&rsquo;ll need to succeed
 
 
 
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 Using GenAI in Your Application Process
 
 
 
 To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - Maison Francis Kurkdjian

Gulf Future Business

SUMMARYThis role is responsible for leading the development and execution of marketing strategies for a Training Institute in Bahrain. Working closely with the marketing team, the individual will ensure that all marketing deliverables for partner companies are completed to the highest standards and within agreed timelines.KEY RESPONSIBILITIES:&middot; Create and oversee comprehensive marketing plans for assigned areas of responsibility.&middot; Manage marketing and communication strategies for individual projects.&middot; Design and implement digital campaigns, expanding the organization&rsquo;s social media presence.&middot; Collaborate with project managers and coordinators to meet their marketing and communication needs.&middot; Assess the effectiveness and reach of marketing initiatives.&middot; Work closely with the Marketing Manager and Design Team to develop and roll out marketing strategies.&middot; Ensure adherence to the marketing budget set by Finance..&middot; Support the creation of new marketing materials and leverage emerging media technologies to promote key business areas.&middot; Build and maintain relationships with preferred suppliers, negotiating for value and service excellence.POSITION REQUIREMENTS:<ul><li>Bachelor&rsquo;s degree in Marketing or a related field.</li><li>At least 2 years of experience in marketing at executive or officer level, preferably in a B2C or training environment.</li><li>Strong command of both English and Arabic (written and spoken).</li><li>Excellent presentation and interpersonal abilities.</li><li>Proficiency in Microsoft Office, databases, and IT tools; strong negotiation skills.</li><li>Experience in professional networking and attending industry events.</li></ul>Job Types: Permanent, Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Marketing Coordinator

Accor

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 As the Sales and Marketing Director, you will be responsible for identifying new business opportunities, expanding our customer base, and maintaining strong relationships with key clients and stakeholders. You will oversee the creation and implementation of marketing campaigns, manage the marketing budget, and ensure effective resource allocation. Your leadership will be pivotal in mentoring and motivating the sales and marketing team, setting clear objectives, and fostering a collaborative and results-driven environment.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sales Strategy and Execution: Develop and implement comprehensive sales strategies to achieve revenue targets, identify new business opportunities to expand the customer base, and maintain strong relationships with key clients and stakeholders. Additionally, monitor market trends and competitor activities to adjust strategies accordingly.
 </li>
 <li>
 Marketing and Branding: Oversee the creation and execution of marketing campaigns to promote the resort, enhance the brand's visibility and reputation through various channels, including social media, email marketing, and partnerships, and develop and manage the marketing budget, ensuring effective allocation of resources.
 </li>
 <li>
 Team Leadership: Lead and mentor the sales and marketing team, fostering a collaborative and results-driven environment, set clear objectives and performance metrics for the team, and conduct regular performance reviews while providing ongoing training and development.
 </li>
 <li>
 Customer Relationship Management: Ensure exceptional customer service and satisfaction at all touchpoints, implement and manage CRM systems to track customer interactions and feedback, and develop strategies to enhance guest loyalty and repeat business
 </li>
 <li>
 Event Management: Coordinate and oversee events, conferences, and promotions at the resort, and collaborate with other departments to ensure successful execution of events.
 </li>
 <li>
 Reporting and Analysis: Prepare regular reports on sales and marketing performance, including analysis of key metrics, present findings and recommendations to senior management, and use data-driven insights to refine strategies and improve outcomes.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in marketing, Business Administration, or related field (master&rsquo;s preferred).
 </li>
 <li>
 Experience: Minimum 7 years in hospitality industry sales and marketing, with a demonstrated track record of achieving sales targets and driving revenue growth.
 </li>
 <li>
 Leadership: Strong leadership and team management skills, with experience in leading and motivating cross-functional teams.
 </li>
 <li>
 Communication: Excellent communication and interpersonal abilities, adept at building and maintaining relationships with key stakeholders.
 </li>
 <li>
 Technical Skills: Proficient in digital marketing strategies, CRM software, and analytics tools to optimize marketing campaigns and customer engagement.
 </li>
 <li>
 Strategic Thinking: Ability to think strategically and execute methodically, leveraging data-driven insights to refine strategies and enhance business outcomes.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Director of Sales & Marketing

PRAMAC

<div>
 
 
 We are Pramac, a Generac Company, leading the evolution to more resilient, efficient, and sustainable energy solutions.
 
 
 
 
 
 
 Established in 1966, we have always evolved, expanding our product portfolio and becoming the global benchmark for the production of generators and warehouse material handling equipment. Our diverse business lines ensure the company is a leading player in a wide variety of global markets.
 
 
 
 
 
 
 Pramac,
 
 part of one of the world&rsquo;s leading groups in gas and diesel power generation, is looking for a Regional Sales Manager - Central Asia and Caucasus Region - for it's subsidiary in Middle East.
 
 
 
 
 
 The Regional Sales Manager will be responsible for identifying market opportunities for Generac products and determining distribution structure and channels in the Central Asia and Caucasus Region. This role identifies, assesses, attracts and negotiates with potential partners in any segment (e.g., residential, commercial, and industrial). This role manages and expands business with existing customers. This role coordinates all aspects of our transactions (e.g., sales, legal, credit/payment, logistics, and shipment) with customers. The Regional Sales Manager &ndash; coordinates all marketing activities with customers.
 
 
 
 
 
 
 Key duties:
 
 
 <ul>
 <li>
 Identifies market opportunities for Generac products.
 </li>
 <li>
 Determines distribution structure and channels.
 </li>
 <li>
 Identifies, assesses, attracts and negotiates with potential partners in any segment (e.g., residential, commercial and industrial).
 </li>
 <li>
 Manages and expands business with existing customers.
 </li>
 <li>
 Coordinates all aspects of Generac transactions (e.g., sales, legal, credit/payment, logistics, and shipment) with customers.
 </li>
 <li>
 Coordinates all marketing activities with customers.
 </li>
 <li>
 Develops strategic relationships.
 </li>
 <li>
 Supports new promotional programs.
 </li>
 <li>
 Administers sales training in-market.
 </li>
 <li>
 Provides world-class customer support.
 </li>
 <li>
 Defines product specs and business plan to support new product development proposals.
 </li>
 <li>
 Performs other duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Education, skills and experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business, Marketing or related field required; MBA preferred.
 </li>
 <li>
 5 &ndash; 7 years of sales and marketing experience. International trade experience. Experience in international logistics and customs requirements. Experience in markets in the region
 </li>
 <li>
 Working knowledge of OEM/Dealer distribution
 </li>
 <li>
 Fluency in English, Russian
 </li>
 <li>
 Effective presentation skills; effective negotiation skills
 </li>
 <li>
 Willing to travel internationally 75% of the time
 </li>
 </ul>
 
 
 
 
 The ideal candidate will have previously worked within the industrial sector and proven experience in power generation products.
 
 
 
 
 
 If you feel you have the right skills set to meet the role then please, share it with us.
 
</div>

Regional Sales Manager – Central Asia and Caucasus Region

Hire Fellows

<div>We are looking for a proactive and analytical Project Manager to support the performance and growth of a leading destination in Bahrain.
In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement. You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.
Main Responsibilities<ul><li>
Analyze visitor, membership, and revenue data to identify trends and opportunities.</li><li>
Monitor customer behavior, including patterns, and spending habits.</li><li>
Prepare reports and dashboards to track business performance and key metrics.</li><li>
Develop recommendations to improve customer experience, increase engagement, and drive revenue growth.</li><li>
Support the implementation and tracking of business improvement initiatives.</li><li>
Coordinate with operations, finance, marketing, and leadership teams to gather data and execute projects.</li><li>
Evaluate the effectiveness of promotions, events, and new initiatives.</li><li>
Conduct market research and benchmark industry trends and best practices.</li><li>
Provide ad-hoc analysis and operational support to management.</li></ul> 

Requirements 
<ul><li>
2&ndash;5 years of experience in business analysis, operations, financial analysis, consulting, or a related role.</li></ul><ul><li>
Strong analytical and problem-solving skills.</li><li>
Advanced proficiency in Microsoft Excel or Google Sheets.</li><li>
Ability to interpret data and translate insights into practical recommendations.</li><li>
Strong organizational and project coordination skills.</li><li>
Excellent communication and stakeholder management abilities.</li><li>
Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.</li><li>
Experience in hospitality, leisure, retail, or customer-facing industries is a plus.</li><li>
Based in Bahrain.</li></ul></div>

Project Manager

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