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operation manager

Carrier

<div><h2 class="jobSectionHeader">Why Carrier?</h2>
Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers and innovators has a long track record of developing new technologies.
We offer an evolving range of industry-leading services and solutions aimed at creating healthier homes, buildings, and shipping environments with reduced environmental impact. We recognize diversity and inclusion as engines of growth and innovation and continue to lead because we have an exceptional workforce that puts the customer at the center of everything we do.<h2 class="jobSectionHeader">
Role: Service Operation Branch Manager</h2>
As the Service Operation Branch Manager, you will lead the full scope of service operations &mdash; from preventive maintenance and reactive service agreements to team development, customer success, and financial performance. This role is critical in driving operational excellence, improving customer satisfaction, ensuring safety, and achieving business objectives across the branch.<h2 class="jobSectionHeader">
Role Responsibilities:</h2><h3 class="jobSectionHeader">
Operational Leadership</h3><ul><li>
Oversee all aspects of preventive maintenance (PM), reactive services, and repair operations within the branch</li><li>
Ensure accurate and timely PM planning and execution, including regular updates to the 90-day PM plan and master PM file</li><li>
Optimize manpower planning and prioritize resources based on customer needs, escalation, criticality, and forecast data</li></ul><h3 class="jobSectionHeader">
Team &amp; Resource Management</h3><ul><li>
Lead technician hiring, onboarding, training, and ongoing development through structured skill matrices</li><li>
Monitor and drive technician performance, utilization, safety, efficiency, and retention</li><li>
Develop annual leave and resource availability plans, adjusting workloads accordingly</li><li>
Foster a culture of collaboration, accountability, and continuous improvement</li></ul><h3 class="jobSectionHeader">
Customer Satisfaction &amp; Quality Assurance</h3><ul><li>
Strengthen customer relationships and act as a point of escalation for key accounts</li><li>
Ensure resolution of complaints and lead customer satisfaction investigations</li><li>
Drive improvement initiatives based on feedback and Net Promoter Scores (NPS)</li></ul><h3 class="jobSectionHeader">
Financial &amp; Strategic Performance</h3><ul><li>
Own the branch P&amp;L &mdash; meet or exceed sales plan, forecast, gross margin, and profitability targets</li><li>
Drive pull-through service growth and material stock optimization</li><li>
Track key performance indicators including technician efficiency, digital productivity, SR sales, and field absorption</li><li>
Work cross-functionally with sales and planning teams to align startup forecasts and resource allocation</li></ul><h2 class="jobSectionHeader">
Minimum Requirements:</h2><ul><li>
Bachelor's degree in Engineering, Business, or a related field</li><li>
5 to 8 years of relevant experience in service operations, including leadership or management roles</li><li>
Strong project management, analytical, and problem-solving skills</li><li>
Excellent communication, customer engagement, and team leadership abilities</li><li>
Deep understanding of operational planning, cost control, and service quality metrics</li></ul><h2 class="jobSectionHeader">
Key Competencies:</h2><ul><li>
Strategic and operational thinking</li><li>
Team leadership and people development</li><li>
Customer-centric mindset</li><li>
Financial and business acumen</li><li>
Conflict resolution and decision-making</li><li>
Safety-first approach</li></ul><h2 class="jobSectionHeader">
What We Offer</h2>
We offer excellent development opportunities, an attractive salary, and exceptional benefits including:<ul><li>
International working environment</li><li>
Competitive compensation and performance-based incentives</li><li>
Career development and leadership training</li><li>
Employee Assistance Programme and wellness support</li></ul><h2 class="jobSectionHeader">
Your Journey with Us</h2>
We aim to provide a transparent, fair, and valuable recruitment process. If selected, you will follow these stages:
Initial conversation with our talent acquisition team
Interview with senior leadership
Final evaluation and offer<h2 class="jobSectionHeader">
Our Commitment to You</h2>
At Carrier, we believe our people are our greatest strength. We&rsquo;re committed to building an inclusive and collaborative culture where innovation thrives, careers grow, and employees are empowered to make a real difference.
Our values &mdash; Respect, Integrity, Inclusion, Innovation, and Excellence &mdash; are the foundation of everything we do.<h3 class="jobSectionHeader">
Apply Now and Join Carrier in Shaping the Future of Service Operations.</h3>
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice</div>

Service Operation Branch Manager

Yana Restaurant

As the Kitchen Operation Manager, you will oversee all aspects of kitchen management&mdash;from culinary execution and staff supervision to hygiene, inventory, cost control, and kitchen systems. This leadership role is key to maintaining consistency in food quality and service efficiency while driving a positive, high-performing team culture.This is an exciting opportunity for someone with a deep understanding of global flavors, especially Pan-Asian and Peruvian cuisines&mdash;who thrives in a fast-paced, premium casual dining environment.Responsibilities:Lead by example in preparing, cooking, and presenting dishes according to Yana&rsquo;s standards.Ensure consistent quality, taste, and presentation across all menu items.Collaborate with the Executive Chef to develop and test new dishes, seasonal specials, and signature items.Manage day-to-day kitchen functions including service flow, prep, plating, and closing duties.Ensure all stations are staffed and running efficiently across all shifts.Oversee mise en place, kitchen readiness, and smooth transition from prep to service.Recruit, train, supervise, and retain skilled kitchen staff across all levels.Prepare weekly rotas and ensure optimal staffing levels aligned with service demand.Conduct performance reviews, give constructive feedback, and develop training plans.Foster a disciplined, respectful, and cooperative kitchen culture.Track ingredient levels, place orders, and manage supplier relationships to ensure timely, high-quality deliveries.Conduct regular stock counts and maintain accurate records of usage and waste.Ensure availability of specialty ingredients for Pan-Asian and Peruvian dishes.Monitor food costs and implement controls to maintain budget targets.Reduce waste and improve yield through portion control and efficient prep practices.Analyze daily/weekly reports to drive profitability without compromising quality.Maintain full compliance with UAE food safety laws and HACCP standards.Enforce strict hygiene protocols across all kitchen areas.Train staff on sanitation procedures, cross-contamination prevention, and safe food handling.Ensure all kitchen equipment is used properly, cleaned, and regularly maintained.Identify repair needs and coordinate timely servicing or replacements.Conduct daily inspections to prevent equipment-related delays during service.Coordinate with FOH management to ensure alignment between kitchen and service teams.Attend management meetings and contribute insights on operations, planning, and performance.Communicate clearly with team members on changes, updates, and expectations.Monitor customer feedback related to food quality and respond proactively to resolve concerns.Use guest reviews and staff insights to make data-driven improvements.Engage occasionally with VIP guests or during special events to personalize service.Lead kitchen planning for private dining, events, and seasonal promotions.Train the team on new menus and ensure flawless execution during high-volume occasions.Work closely with events and marketing to meet brand and guest expectations.Required Qualifications &amp; Skills:Minimum 3 years&rsquo; experience as a Kitchen Operation Manager, Head Chef, or Kitchen Manager in a fine dining or premium casual restaurantPreferably experience with Pan-Asian and/or Peruvian cuisines is a major advantageCulinary degree or relevant professional certification preferredDeep understanding of food cost, kitchen systems, inventory, and labor managementHACCP certification or equivalent food safety training strongly preferredStrong leadership, training, and team-building capabilitiesExcellent communication and organizational skillsAbility to manage high-pressure services while maintaining precision and calmWillingness to work evenings, weekends, and holidays as neededWhat We Offer:<ul><li>Visa, Insurance</li><li>Competitive salary based on experience</li><li>Performance incentives</li><li>Growth and promotion opportunities</li><li>A supportive and inclusive team culture</li></ul>Be a Part of Yana&rsquo;s Culinary StoryAre you a kitchen leader who thrives on innovation, quality, and operational excellence? Are you ready to help shape a bold, vibrant culinary brand in Abu Dhabi? Join Yana and make your mark.Job Type: Full-time

Kitchen Operations Manager

Al Rashid Transporting and Clearing Establishment

Urgent Requirements!Logistic Operation SupervisorMinimum 5 years experience with lifting work. (Knowledge with crane and lifting machine is a must.)Can speak arabic and with valid UAE driver's license.A very good package awaits successful candidates.Whatsapp your cv to 0562629368 / no callJob Type: Full-time

Operation Supervisor

Ali & Sons Holding LLC

<div>
 
 
 We&rsquo;re Hiring: Operations Manager / Facility Manager
 
 
 
 📍
 
 Location:
 
 Abu Dhabi
 
 
 📨 Apply now directly via this LinkedIn post
 
 
 
 
 
 
 Purpose of the Role
 
 
 
 The Operations Manager / Facility Manager will oversee the maintenance and management of all facilities across company projects. This role requires ensuring operational efficiency, safety, and environmental compliance while enhancing the functionality, comfort, and safety of our facilities.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Oversee day-to-day facility management operations, ensuring services are timely and cost-effective.
 </li>
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 Manage preventive and corrective maintenance for building systems, equipment, and infrastructure.
 </li>
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 Negotiate and manage vendor/service contracts, ensuring compliance with UAE regulations.
 </li>
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 Implement and enforce HSE standards, maintaining a safe work environment.
 </li>
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 Develop and manage budgets, monitor expenditures, and ensure cost efficiency.
 </li>
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 Lead, mentor, and train facility management teams.
 </li>
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 Act as the main point of contact for clients and stakeholders regarding facility matters.
 </li>
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 Implement quality control measures and continuous improvement initiatives.
 </li>
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 Plan and manage renovation/construction projects to improve facilities.
 </li>
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 Track and manage facility assets for efficiency and longevity.
 </li>
 </ul>
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Facilities Management, Engineering, Business Administration, or related field (Master&rsquo;s / FM certifications like IFMA, FMP, CFM are a plus).
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 8&ndash;10 years of facility management experience, including at least 5 years in a managerial role in the UAE.
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 Strong knowledge of building systems (HVAC, electrical, plumbing) and preventive maintenance.
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 Proven leadership, organizational, and project management skills.
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 Excellent communication skills in English (Arabic is an advantage).
 </li>
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 Strong financial, budgeting, and analytical abilities.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Competitive salary with performance-based incentives.
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 Health insurance and benefits as per UAE labor laws.
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 Career growth in a respected and well-established organization.
 </li>
 </ul>
 
 
 
 
 
 Apply now and take the lead in driving operational excellence in our facilities!
 
 
 
 
</div>

Operations Manager - Facility

Charterhouse Middle East

<div>
 
 
 AED 28,000 - 35,000 Per Month
 
 
 
 
 
 
 Charterhouse is working with an International Law Firm who is looking to hire an Operations Manager to support the day-to-day functioning of their Abu Dhabi office. This role is critical to ensuring operational efficiency and high-quality service delivery across the firm.
 
 
 
 
 
 The Operations Manager will oversee the smooth running of core office services including reception, secretarial support, facilities, office administration, and general workplace coordination. Reporting functionally to the Operations Director, this role is instrumental in maintaining workflow efficiency, vendor management, and service consistency within the office.
 
 
 
 
 
 The Operations Manager will serve as the primary point of contact for local authorities, building management, and service providers to ensure compliance and operational continuity. This role will also support internal functions such as HR, IT, and Finance with implementation of operational policies and procedures, to ensure they are aligned with the local law, as well as global standards.
 
 
 
 
 
 A key part of the role includes representing the local office whilst supporting on global operations projects, data gathering, and assisting with office event planning. The Operations Manager will manage budgets related to facilities and general administration, ensuring cost-effective and high-quality delivery. In addition to managing service operations, this role involves leading a small team. The Operations Manager will supervise daily activities, coordinate coverage, support recruitment and onboarding, and facilitate team performance reviews and training.
 
 
 
 
 
 To be considered for this role, the ideal candidate will have a minimum of 3-5 years&rsquo; experience in office operations, facilities coordination, or a similar supervisory role within a legal, professional services, or corporate environment. Having hands-on experience in managing external vendors, and ensuring workplace compliance with local regulations including health and safety standards is essential, as is familiarity with local institutional processes i.e, PRO System.
 
 
 
 
 
 The ideal candidate will be proactive, solutions-driven, and highly organized. Having strong interpersonal and communication skills in English is important. The successful candidate will have the ability to engage with senior managers and stakeholders, and be able to demonstrate experience in team leadership.
 
 
 
 
 
 A bachelor&rsquo;s degree in business administration or a related field is preferred, but not essential.
 
</div>

Operations Manager

Job Description &ndash; Operations &amp; Quality Control ExecutivePosition OverviewThe Operation Executive will manage daily operations across all branches and kiosks, ensuring efficiency, maintenance, vendor management, and compliance. The role involves overseeing AMCs, coordinating with internal teams, supervising staff, managing CRM, and supporting new branch setups and fit-out projects.Key ResponsibilitiesOperations Management<ul><li>Oversee daily operations across branches and kiosks.</li></ul><ul><li>Implement and monitor SOPs for consistency.</li></ul><ul><li>Prepare weekly and monthly MIS reports.</li></ul><ul><li>Optimize workflow and resource utilization.</li></ul>Quality Control <ul><li>Conduct regular checks to ensure new staff follow company SOPs.</li></ul><ul><li>Monitor hygiene, cleanliness, and safety standards at play areas, kiosks, and event zones.</li></ul><ul><li>Review staff performance during the probation/training period.</li></ul><ul><li>Provide feedback and report gaps in service delivery or behavior.</li></ul><ul><li>Ensure staff adhere to dress code, grooming, and customer service guidelines.</li></ul><ul><li>Observe customer interactions and report issues to the Management.</li></ul><ul><li>Maintain quality reports and recommend improvements in staff training.</li></ul>Maintenance &amp; Vendor Management<ul><li>Manage AMCs for equipment, CCTV, and systems.</li></ul><ul><li>Supervise preventive and corrective maintenance.</li></ul><ul><li>Ensure timely resolution of technical/facility issues.</li></ul>Coordination &amp; Communication<ul><li>Act as a link between branches, kiosks, and office support.</li></ul><ul><li>Coordinate with design, events, and marketing teams for execution.</li></ul><ul><li>Manage CRM systems for customer and operational tracking.</li></ul>Team Supervision<ul><li>Monitor branch supervisors and operational staff.</li></ul><ul><li>Ensure timely reporting, escalation, and adherence to service standards.</li></ul>Project Execution &amp; Fit-Out Works<ul><li>Oversee new projects and branch/shop fit-outs.</li></ul><ul><li>Prepare and manage fit-out schedules.</li></ul><ul><li>Conduct site visits and ensure smooth execution.</li></ul><ul><li>Coordinate timely distribution of products and DIY kits.</li></ul>Compliance &amp; Reporting<ul><li>Ensure adherence to operational and safety standards.</li></ul><ul><li>Maintain updated records and documentation.</li></ul><ul><li>Escalate incidents and follow through on corrective actions.</li></ul>Skills &amp; Competencies<ul><li>Strong organizational and multitasking ability.</li></ul><ul><li>Excellent communication and coordination skills.</li></ul><ul><li>Analytical and reporting skills (MIS, data tracking).</li></ul><ul><li>Knowledge of maintenance and vendor management.</li></ul><ul><li>Proficiency in CRM tools and operational systems.</li></ul><ul><li>Leadership skills to supervise cross-functional teams.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations, or related field.</li></ul><ul><li>3&ndash;5 years&rsquo; experience in operations (multi-location preferred).</li></ul><ul><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li></ul>Job Types: Full-time, PermanentPay: AED3,800.00 - AED4,000.00 per monthExperience:<ul><li>Talabat: 2 years (Required)</li><li>Food &amp; Beverage: 2 years (Required)</li></ul>

<div>
 
 Aviation Maintenance Operations Manager for GAL manages and supervises employees on the maintenance contract. Assists the Program Manager on maintenance, material planning, and all contract requirements and deliverables. Responsible for the overall day-to-day maintenance functions of AVIM maintenance, maintenance and material planning, production control and shops.
 
 
 
 
 
 Minimum Qualification:
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Aviation Discipline (Aircraft Maintenance), Bachelor's Degree in Engineering, MSc in Aviation / Project / Engineering Management disciplines is desired
 </li>
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 PMP or Equivalent
 </li>
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 Must have experience in MRO level sustainment operations, requirements, equipment and maintenance programs.
 </li>
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 Six Sigma or Similar Qualification.
 </li>
 </ul>
 
 
 
 
 Minimum Experience
 
 
 
 
 <ul>
 <li>
 Minimum of 8 Years Supervisory experience in managing aviation maintenance and modification programs of military aircraft.
 </li>
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 Military experience.
 </li>
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 Must have experience with logistical life cycle contracts and the material planning requirements of multiple aircraft.
 </li>
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 Experience negotiating contract requirements and vendor selection with major OEM&rsquo;s for production of Aircraft and parts procurement.
 </li>
 </ul>
</div>

Explore 601+ Operation manager in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.

601 operation manager jobs IN Abu Dhabi

Service Operation Branch Manager

Kitchen Operations Manager

Operation Supervisor

Operations Manager - Facility

Operations Manager

Operations Manager

Operations Manager