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analyst - business process improvement Jobs in Dubai

analyst - business process improvement

operations analyst

Logitech

<div>Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
The Team and Role:
This role is part of the Global Emerging Markets business support function that works across multiple geographies and diverse cultures which includes 149 countries covering Southeast Asia, India, Middle East, Central Asia, Turkey, Africa &amp; Latin America. 
The Operations support Analyst will be a strategic &amp; analytical business partner to the required Teams for the cluster(s) within the AMECA (Africa, Middle East, Turkey, and Central Asia). The incumbent will provide functional support in the areas of claim calculations, channel data analytics, PoS verification and help to maintain financial Integrity &amp; compliance. This role will also work closely with AMECA Business Finance Team, Controllership &amp; EMEA Operations Teams. 
The role will report to the Ops Manager for AMECA Region . 
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you&rsquo;ll need for success at Logitech.
In this role you will: 
 Support the AMECA cluster heads with consolidating, verified End User verification.
 Recalculate the promotional claim spends according to the PoS reported by the channel partners.
 Upload the EUV documents along with the Offer specific documents into a shared drive for data retention.
 Report material deviations to the business finance team, and collaborate with EMEA Operations to correct the payouts.
 Own &amp; maintain data repository for all EUV and Offer specific documentation.
 Drive operational excellence by maintaining effective process controls and ensuring strict adherence to internal policies.
 Support team heads with Adhoc business queries. 
Key Qualifications &amp; Preferred Qualifications:
For consideration, you must bring the following minimum skills and experiences to our team: 
 Relevant education, Bachelor&rsquo;s degree preferable, in any discipline.
 Relevant years of experience, 2-4 years preferable in operation support experience in Enterprise business and/or IT Hardware Industry
 Ability to drive change and influence business results through data driven analysis.
 Attention to detail and ability to work independently in a fast paced and rapidly changing environment.
 Strong communication and interpersonal skills.
 Self-starter who can work independently.
#LI-YS1
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
 
 
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don&rsquo;t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! 
 
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can&rsquo;t wait to tell you more about them being that there are too many to list here and they vary based on location.
 
 
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
 
 
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.</div>

Operations Analyst AMECA

<div>
 Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
 
 
 
 The Team and Role:
 
 
 
 This role is part of the Global Emerging Markets business support function that works across multiple geographies and diverse cultures which includes 149 countries covering Southeast Asia, India, Middle East, Central Asia, Turkey, Africa &amp; Latin America.
 
 
 The Operations support Analyst will be a strategic &amp; analytical business partner to the required Teams for the cluster(s) within the AMECA (Africa, Middle East, Turkey, and Central Asia). The incumbent will provide functional support in the areas of claim calculations, channel data analytics, PoS verification and help to maintain financial Integrity &amp; compliance. This role will also work closely with AMECA Business Finance Team, Controllership &amp; EMEA Operations Teams.
 
 
 The role will report to the Ops Manager for AMECA Region .
 
 
 
 Your Contribution:
 
 
 
 Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you&rsquo;ll need for success at Logitech.
 
 
 In this role you will:
 
 
 <ul>
 <li>
 Support the AMECA cluster heads with consolidating, verified End User verification.
 </li>
 <li>
 Recalculate the promotional claim spends according to the PoS reported by the channel partners.
 </li>
 <li>
 Upload the EUV documents along with the Offer specific documents into a shared drive for data retention.
 </li>
 <li>
 Report material deviations to the business finance team, and collaborate with EMEA Operations to correct the payouts.
 </li>
 <li>
 Own &amp; maintain data repository for all EUV and Offer specific documentation.
 </li>
 <li>
 Drive operational excellence by maintaining effective process controls and ensuring strict adherence to internal policies.
 </li>
 <li>
 Support team heads with Adhoc business queries.
 
 
 </li>
 </ul>
 
 Key Qualifications &amp; Preferred Qualifications:
 
 
 
 For consideration, you must bring the following minimum skills and experiences to our team:
 
 
 <ul>
 <li>
 Relevant education, Bachelor&rsquo;s degree preferable, in any discipline.
 </li>
 <li>
 Relevant years of experience, 2-4 years preferable in operation support experience in Enterprise business and/or IT Hardware Industry
 </li>
 <li>
 Ability to drive change and influence business results through data driven analysis.
 </li>
 <li>
 Attention to detail and ability to work independently in a fast paced and rapidly changing environment.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Self-starter who can work independently.
 
 
 </li>
 </ul>
 Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
 
 
 Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don&rsquo;t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
 
 
 We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can&rsquo;t wait to tell you more about them being that there are too many to list here and they vary based on location.
 
 
 All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
 
 
 If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.
 
 
</div>

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world&rsquo;s largest international airline and become a vital part of our cutting-edge information and technology team as Senior CyberSecurity Service Analyst &ndash; Operational Performance.
Join our CyberSecurity team where we ensure a world class CyberSecurity organisation based on the key principles of People, Process and Technology underpinned with executive endorsement of a multi-year strategy to continuously improve and develop. The team protects our digital assets by monitoring for threats, responding to incidents, managing vulnerabilities, and ensuring compliance with security policies and regulations. If you are passionate about CyberSecurity, we invite you to apply to play a crucial role in shaping the future of our technology initiatives at Emirates Group.
As a Senior CyberSecurity Service Analyst, you will perform a continuous cycle of service improvements to the production services that we provide to our customers through complex problems, service continuity, availability and capacity planning and management. Define and implement Service Level Objectives (SLOs) and ensure the agreed service levels are met.
 
 
In this role you will:
<div><ul><li>Utilise analytical skills and tools in order to identify record, trends and analyse all problems that are assigned. Liaise effectively with the incident management teams, application support teams and technical teams to ensure all problems are investigated, diagnosed, have root cause analysis performed and permanent fixes implemented within the agreed terms of the SLO ensuring that these are prioritised by severity and impact criticality.
</li><li>Update the known error database with available interim solutions, and provide a monthly report to the line manager. Proactively identify potential issues which might become incidents, communicate the same to line management, and provide cost effective solutions in a timely fashion. Analyse incidents/alerts from EMS to ensure that potential problems are proactively detected and fixed before they cause business impact.
</li><li>Conduct detailed impact analysis, capacity planning and ensure that proper testing of proposed problem fixes are completed successfully before changes to the production environment are requested. Take end to end responsibility for all problems until permanent resolution ensuring that continuous progress updates are communicated to the key stakeholders. Escalate problems that age and are resulting in recurring incidents for the business.
</li><li>Ensure that the SLOs and SLAs are adhered to and supported by the relevant technical teams. Report and measure service availability in line with agreed service levels. Ensure that the SLOs are supported by the relevant Emirates Group departments (e.g. P&amp;L, HR, Legal) through Operational Level Agreements (OLAs), and by external suppliers via Underpinning Contracts(UCs).
</li><li>Own and maintain the service catalogue for all available services to drive standardization and rationalization of all production services. Liaise with IT Strategy and Architecture to ensure the service catalogue supports the strategic directions for IT.
</li><li>Coordinate with all required IT teams to ensure service specifications, tools and resources are committed for implementing the agreed services according to SLOs. Identify and agree Service Quality Plans &amp; KPIs with required IT teams to ensure improvement to service levels.
</li><li>Monitor SLO compliance reports and customer scorecard feedback and liaise with MITs, BITMs and Technical teams to investigate non-compliance incidents and to implement improvement processes, where appropriate. Assess the financial implications of SLO violations.
</li><li>Ensure that operational monitoring, escalation and renewal terms agreed with external suppliers through UCs is adhered to and to protect the interests of Emirates IT in a manner consistent with the contract terms. Support and review IT Service Continuity plans, testing and strategy for all IT services provided to the Group, to verify their validity and efficiency.
</li><li>Assess and improve the process maturity / adherence of Incident, Problem, and Change Management processes and provide relevant senior management dashboards.
</li><li>Use the Configuration Management System to account for all Computing Assets and configurations to provide accurate information on configurations items/inventory and provide a sound basis for Incident, Problem, Change, and Release Management to verify configuration records against the infrastructure and correct any exceptions.
</li></ul></div><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<ul><li>Degree or Honours (12+3 or equivalent) in an IT or Cybersecurity-related discipline, with ITIL, COBIT, or comparable governance certifications.
</li><li>Leads the commercial performance and governance of end-to-end cybersecurity services, with accountability for contracts, vendor and supplier management, procurement strategy, financial planning, budgeting, and cost optimisation.
</li><li>Owns the financial and commercial lifecycle of cybersecurity services, ensuring value for money, contract compliance, effective resource utilisation, and alignment to organisational financial objectives. Oversees commercial risk management, demand forecasting, and service investment planning to maximise return on investment and support business growth.
</li><li>Provides strategic commercial oversight across service portfolios, balancing cost, risk, and performance while ensuring services remain compliant, resilient, and aligned to corporate strategy. Drives commercial accountability across suppliers and internal stakeholders through clear performance frameworks, KPIs, and service level governance.
</li><li>Champions continuous service and cost improvement initiatives, focusing on commercial efficiency, value delivery, and measurable business outcomes rather than day-to-day technical operations.
</li><li>Demonstrates strong commercial acumen within cybersecurity or IT service environments, including financial governance of Service Level Management and supplier performance management.
</li><li>Brings broad business domain knowledge with experience contributing to technical investment strategy, business cases, and long-term financial planning.
</li><li>Possesses strong financial management expertise, including budgeting, forecasting, cost modelling, financial systems exposure, and commercial reporting.
</li><li>Experienced in managing cross-functional stakeholder relationships, translating technical service performance into commercial insight for senior leadership.
</li>Excellent communication, negotiation, and presentation skills, with the ability to influence executive, financial, procurement, and vendor stakeholders. 
<li>
</li></ul> 
Leadership Role: No
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</div>

Senior CyberSecurity Service Analyst – Operational Performance

Ceenex Global LLC

We are Hiring!!!Position &ndash; NOC AnalystExperience &ndash; 3 + yearsSalary &ndash; 5000 AED to 6000 AEDOpen Position &ndash; 10Job PurposeProvide first-level monitoring and operational support for network and security infrastructure in a 24x7 NOC environment. The role focuses on alert monitoring, incident handling, basic troubleshooting, and timely escalation to ensure network availability and SLA compliance.Key ResponsibilitiesNOC Monitoring &amp; Incident Management<ul><li>Monitor network and security devices using NMS tools and dashboards</li><li>Handle L1 alerts, incidents, and service requests</li><li>Perform initial troubleshooting and impact analysis</li><li>Escalate issues to L2/L3 teams with complete logs and findings</li><li>Track incidents until resolution and ensure SLA adherence</li></ul>Network &amp; Security Support<ul><li>Provide L1 support for routers, switches, firewalls, and wireless devices</li><li>Assist with FortiGate firewall administration (rule checks, policy validation, monitoring)</li><li>Support Cisco Wireless infrastructure and connectivity issues</li><li>Perform basic checks related to routing and switching</li></ul>Documentation &amp; Reporting<ul><li>Update tickets, incident notes, and handover logs</li><li>Maintain SOPs and basic network documentation</li><li>Assist in preparing daily/weekly operational reports</li></ul>Skills &amp; Technical KnowledgeMust Have<ul><li>NOC L1 support experience (3+ years)</li><li>FortiGate Firewall &ndash; basic administration &amp; monitoring</li><li>Cisco Wireless &ndash; basic support</li><li>Understanding of routing &amp; switching fundamentals</li><li>Knowledge of TCP/IP, LAN, WAN, VLANs</li><li>Experience with ticketing tools (ServiceNow or similar)</li></ul>Certification<ul><li>CCNA </li></ul>APPLY AS SOON AS POSSIBLE!Email - Jenita@ceenexglobal.comWhatsapp - 509491450Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

NOC Analyst

Swedishtechnology

We are looking for The SOC Specialist is responsible for monitoring, detecting, analyzing, and responding to cybersecurity incidents within the organization. This role involves working in a Security Operations Center (SOC) environment to ensure the confidentiality, integrity, and availability of IT systems and data. The SOC Specialist will utilize advanced security tools, threat intelligence, and incident response procedures to safeguard the organization against cyber threats.Key Responsibilities<ul><li>Continuous Monitoring: Monitor network traffic, endpoints, and security systems using SIEM tools and other technologies.</li><li>Threat Detection &amp; Analysis: Identify and analyze security alerts, suspicious activities, and potential incidents in real-time.</li><li>Incident Response: Investigate and respond to security incidents.</li><li>Threat Intelligence: Use threat intelligence feeds to improve detection and response capabilities.</li><li>Vulnerability Management: Assist in vulnerability assessments and recommend remediation actions.</li><li>Reporting &amp; Documentation: Prepare detailed incident reports and maintain logs for compliance and audit purposes.</li><li>Collaboration: Work closely with IT and cybersecurity teams to implement security best practices.</li><li>Tool Management: Configure and maintain SOC tools such as SIEM, IDS/IPS, EDR, and firewalls.</li><li>Proactive Threat Hunting:</li><li>Conduct advanced searches for Indicators of Compromise (IOCs) and Tactics, Techniques, and Procedures (TTPs).</li><li>Use threat intelligence and behavioral analytics to identify hidden threats.</li><li>Develop and execute threat hunting hypotheses to uncover sophisticated attacks.</li><li>Document findings and recommend preventive measures to strengthen security posture.</li></ul>Required Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Technology, or related field.</li><li>Experience: 2&ndash;5 years in SOC operations or cybersecurity roles.</li><li>Certifications (Preferred):</li><li>CompTIA Security+</li><li>Certified SOC Analyst (CSA)</li><li>CEH (Certified Ethical Hacker)</li><li>SIEM-specific certifications (e.g., Splunk)</li></ul>Skills &amp; Competencies<ul><li>Strong knowledge of network protocols, operating systems, and security principles.</li><li>Hands-on experience with SIEM tools (e.g., Splunk, QRadar, ArcSight).</li><li>Familiarity with incident response frameworks (e.g., NIST, SANS).</li><li>Advanced threat hunting and forensic analysis skills.</li><li>Analytical and problem-solving skills with attention to detail.</li><li>Ability to work in a 24/7 shift environment if required.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>are you In Dubai ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li> in IT: 4 years (Required)</li><li>SOC : 3 years (Required)</li><li>security systems using SIEM: 3 years (Required)</li><li>cybersecurity operations: 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Required)</li></ul>License/Certification:<ul><li>driving (Preferred)</li><li>golden visa (Preferred)</li></ul>

SOC Specialist support cybersecurity operations

Procore Technologies

<div>
 
 Job Ad
 
 
 
 
 
 Revenue Operations Manager
 
 
 
 
 
 We are seeking an experienced Revenue Operations Business Partner to act as a strategic advisor to sales leadership and frontline teams. This role is a blend of strategic sales planning and hands-on execution, designed to drive and optimize revenue acquisition efforts.
 
 
 
 
 This position is an integral part of the broader Corporate Strategy and Operations team and supports Procore's continued revenue growth trajectory.
 
 
 
 
 Success in this role hinges upon identifying critical business needs, driving measurable outcomes, and building excellent rapport with the sales, revenue operations, systems, and enablement teams.
 
 
 
 
 This role reports directly to the Sr. Director, Revenue Operations Business Partners for International, and we are looking for someone to join the team immediately.
 
 
 
 
 
 Role Responsibilities:
 
 
 
 
 <ul>
 <li>
 Partner directly with the VP of sales, sales management and front line teams to help run the core operating rhythms of the business &mdash; forecasting, performance tracking, and accuracy maintenance across territory management, lead routing, and Salesforce
 </li>
 <li>
 Turn data into insight and action by creating performance diagnostics and surfacing trends around pipeline, productivity, and revenue efficiency.
 </li>
 <li>
 Partner with Strategy &amp; Insights to analyze key metrics (e.g., NRR, GRR, market penetration, forecast accuracy) and leverage governance frameworks for pipeline hygiene and data integrity.
 </li>
 <li>
 Support annual and long-range strategic planning activities like segmentation design, quota setting, capacity modeling, and process redesigns
 </li>
 <li>
 Start process and operating model improvements that enable greater scalability, maturity, and efficiency.
 </li>
 <li>
 Champion change initiatives, like process improvements, AI pilots, systems enhancements, strategic analysis
 </li>
 <li>
 Partner with Global Enablement and Rev Process teams to translate strategy into execution through tools, workflows, and enablement.
 </li>
 <li>
 Support onboarding, process adoption, and ongoing refinement of sales motions to drive adoption of the &ldquo;Procore Way&rdquo; and improve productivity success
 
 
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For:
 
 
 
 
 <ul>
 <li>
 Analytical and Operational Expertise: The ideal candidate is an analyst at their core, possessing direct sales operations and analytical experience with key "run the business" functions, including forecasting, capacity planning, and Quarterly Business Reviews (QBRs).
 </li>
 <li>
 Annual Planning Leadership: Must have led and supported annual planning cycles, encompassing GTM design, headcount and quota setting, scenario planning, territory carving, and managing system dependencies.
 </li>
 <li>
 GTM Systems Proficiency: Proficient in utilizing Go-to-Market (GTM) systems such as Tableau, Salesforce, territory modeling tools, and lead routing platforms.
 </li>
 <li>
 Data-Driven Insight: Experienced in leveraging leading indicators (e.g., pipeline, churn, headcount, revenue mix) to help teams achieve their goals.
 </li>
 <li>
 Strategic Communication: Possesses a strong ability to translate insights regarding risk and growth into actionable items and compelling narratives for Sales Leaders, Finance, and field teams, communicating confidently and concisely.
 
 
 </li>
 </ul>
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Business, Finance, Economics, or related field; MBA a plus
 </li>
 <li>
 Comfortable with data manipulation in Excel/G-Sheets and Google-Suite (Docs, Slides, Sheets)
 </li>
 <li>
 Minimum 3-4 years experience at a large-scale technology company required; enterprise software preferred
 </li>
 </ul>
</div>

Revenue Operations Manager

Kingston Stanley

<div>
 
 
 Business Analyst &ndash; Insurance
 
 
 
 
 
 
 Searching for a Business Analyst to join a growing team within the insurance sector. This role will work closely with internal stakeholders and clients to identify business needs, analyse processes and data and support the delivery of effective technology and operational solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Gather and document business requirements, translating them into functional specifications
 </li>
 <li>
 Analyse insurance processes, systems, and data to identify improvement opportunities
 </li>
 <li>
 Partner with IT teams to support solution design and implementation
 </li>
 <li>
 Produce data insights and reporting to support business decision-making
 </li>
 <li>
 Assist with product enhancements and project delivery
 </li>
 <li>
 Monitor regulatory updates and market trends within the insurance sector
 </li>
 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum of 4 years&rsquo; experience as a Business Analyst within the insurance industry
 </li>
 <li>
 Strong understanding of insurance products, operations, and compliance frameworks
 </li>
 <li>
 Strong analytical, communication, and stakeholder management skills
 </li>
 <li>
 Exposure to BI tools and data analysis platforms preferred
 </li>
 <li>
 Ability to thrive in a fast-paced, deadline-driven environment
 </li>
 </ul>
 
 
 
 
 
 Location: Dubai, UAE
 
 
</div>

Business Analyst – Insurance

Explore 1570+ Operations analyst in Dubai this February. Find roles across top companies and apply now to boost your career.

1570 operations analyst jobs In Dubai

Operations Analyst AMECA

Operations Analyst AMECA

Senior CyberSecurity Service Analyst – Operational Performance

NOC Analyst

SOC Specialist support cybersecurity operations

Revenue Operations Manager

Business Analyst – Insurance