operations manager

business analyst

data analyst

financial analyst

operations coordinator

operations analyst

TikTok

Marketing & Communications
<br><br>
Integrated Operations, Data Analyst - Global Business Marketing- METAP
<br><br>
Location
<br>:
<br><br>
Dubai
<br><br>
Employment Type
<br>:
<br><br>
Regular
<br><br>
Job Code
<br>:
<br><br>
A13126A
<br><br>
Responsibilities
<br><br>
<b>About the team:</b><br>
Our team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. We are looking for an excellent marketer who can strengthen our ability to listen, respond with agility, and consistently identify opportunities to deliver meaningful value to all stakeholders - internal, external, and across the region.
<br><br>
<b>About the role:</b><br>
The role of a Global Business Integrated Operations Analyst focuses on leveraging data to enhance efficiency, performance, and decision making processes within global business operations. This role involves collecting, analyzing and interpreting large data sets of operational data from different regions and functions to identify trends, optimize workflows and support strategic initiatives.
<br><br>
<ul>
<li>Provide various data-driven insights related to the the overall marketing operations and support the team in setting strategic direction. Marketing operations include:</li>
<li>Commercial Partnership Solutions (CPS), Integrated Marketing Communications (IMC), and Product Marketing Communications (PMC).</li>
<li>Extract and integrate all revenue-related data for CPS and IMC, ensuring high data accuracy and integrity.</li>
<li>Build and maintain dashboards to support daily business operations and strategic decisions.</li>
<li>Create regular and ad-hoc data reports and visualizations to uncover business insights.</li>
<li>Provide training and ongoing support to POCs to ensure proper understanding and usage of data tools.</li>
<li>Participate in optimizing and standardizing data workflows to enhance analysis efficiency and reusability.</li>
</ul>
Qualifications
<br><br>
<b>Minumum Qualifications:</b><br>
<ul>
<li>BA/BS degree with 5 years experience in data analysis or digital marketing and media.</li>
<li>Proficient in SQL and skilled in data modeling and data processing along with data visualization tools such as Tableau, Power BI, or Looker Studio.</li>
<li>Experience in data operations such as reporting, building dashboards, business intelligence tools and managing datasets.</li>
<li>Excellent skills in presenting data in MS Office (Excel, Thinkcell), Keynote with strong communication skills to collaborate and report effectively.</li>
<li>Highly responsible, self-motivated, and capable of driving projects independently.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>Strong understanding of digital marketing, especially the mobile, social landscape in Middle East.</li>
<li>Fast learner, detail-oriented and open to helping with any task.</li>
<li>Ability to work independently and as a team across different departments.</li>
</ul>
Job Information
<br><br>
About TikTok
<br><br>
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
<br><br>
​
<br><br>
Why Join Us
<br><br>
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
<br><br>
​
<br><br>
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
<br><br>
​
<br><br>
​
<br><br>
Diversity & Inclusion
<br><br>
​
<br><br>
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Integrated Operations, Data Analyst - Global Business Marketing- METAP

Ceenex Global LLC

<p><b>We're Hiring: Senior Analyst - Operations Business Systems! </b></p><p>We are seeking a highly experienced and technically adept Airport Operations Systems Lead to oversee the implementation, integration, and operational management of critical airport systems across terminal operations, airfield operations, and baggage handling. This role is pivotal in delivering and maintaining mission critical technologies that enable safe, efficient, and seamless airport operations while driving the adoption of AI and ML-powered capabilities for smarter decision-making and optimized passenger flows.</p><p><b>Location: </b>Dubai, United Arab Emirates<br/><b>Role: </b>Senior Analyst - Airport Operations Business Systems</p><p>Salary - 22000 to 27000 AED + Benefits</p><p>Experience - 7 to 10 years</p><p><b>Responsibilities:</b></p><p><b>Strategic Planning &amp; Implementation</b></p><ul><li><b>ACDM; Airport Systems; Airport Operation Systems.</b></li><li>&middot;Lead the design, deployment, and integration of airport systems supporting terminal operations (check-in, boarding, gates), airfield management (AODB, resource management, surveillance systems), and baggage handling (BHS, BRS, Baggage Track &amp; Trace).</li><li>&middot;Define technical and operational requirements in alignment with airport strategic goals, safety standards, and future capacity planning.</li><li>&middot;Collaborate with internal and external stakeholders, consultants, and solution providers to ensure systems are implemented on schedule, within scope, and meet all performance and quality benchmarks.</li></ul><p><b>Qualifications:</b></p><p>&middot;Bachelor&rsquo;s degree in Engineering, Information Technology, or Aviation Management; master&rsquo;s degree preferred.</p><p>&middot;In-depth knowledge of:</p><p>I. Terminal systems (CUTE/CUPPS, CUSS, FIDS, BRS, Security Screening)</p><p>II. Airfield systems (AODB, RMS, Surface Movement, Airport Surveillance, GMS)</p><p>III. Baggage systems (BHS, SCADA, integration with airline DCS and BRS)</p><p>&middot;Experience in designing or implementing AI/ML-enabled systems to support data-driven operations.</p><p>&middot;Familiarity with aviation standards (IATA, ICAO, ACI),and ITSM frameworks (e.g., ITIL).</p><p>Ready to drive operational excellence? Apply now and let's innovate together!</p><p>Job Type: Full-time</p><p>Pay: AED22,000.00 - AED27,000.00 per month</p>

Sr Analyst - Airport Operation Systems

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 The UAE Logistics Team helps to deliver excellent customer experience while operating efficiently. &ldquo;Analyst Logistics Operations&rdquo; plays an essential role in the logistics team of the company. He/she will work to ensure proper configuration that balances the right preferences and selections, with excellent delivery experience by analysing operations, improving logistics infrastructure, solving analytical problems and executing solutions. Improving automation and the effective implementation and use of Delivery Hero technology and tools is key to improving efficiency.
 <br/>
 <br/>
 <strong>
  What&rsquo;s On Your Plate?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diving into complex analysis of systems and tools, solving analytical problems and executing solutions, diving into complex data points to find the areas of development.
  </li>
  <li>
   Ensuring the effective use and rollout of all Delivery Hero technology, tools and data models.
  </li>
  <li>
   Liaise with internal stakeholders such as country teams, regional team and data science teams to improve the effectiveness of our processes and tools.
  </li>
  <li>
   Improve reporting and data visibility for faster and more effective decision making for all markets, keeping up with the dynamic and fast nature of talabat operations to always provide the best solution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What Did We Order?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree. STEM and Economics backgrounds are highly preferred.
  </li>
  <li>
   3-5 years of experience in tech start-ups or operational roles are highly preferred.
  </li>
  <li>
   Analytical and problem-solving skills, data driven and results oriented attitude is required.
  </li>
  <li>
   Strong written and oral communication skills. Ability to drive complex ideas and process to diverse people across very markets and teams.
  </li>
  <li>
   Proficiency in Microsoft Excel, Google Slides.
  </li>
  <li>
   SQL skills are required.
  </li>
  <li>
   Working knowledge of geographical analysis and predictive modeling is preferred.
  </li>
  <li>
   Tableau, or any similar reporting tools skills is required.
  </li>
 </ul>
</div>


Analyst Logistics Performance

<div><div><b><i>About Emirates Global Aluminium</i></b><i>
</i></div><div>Emirates Global Aluminium is the world&rsquo;s biggest &lsquo;premium aluminium&rsquo; producer and the largest industrial company in the United Arab Emirates outside the oil and gas industry. EGA is an integrated aluminium producer, with operations on four continents from bauxite mining to the production of cast primary aluminium and recycling. EGA employs over 7,000 of these people including more than 1,200 UAE Nationals. EGA operates aluminium smelters in Jebel Ali and Al Taweelah in the United Arab Emirates, an alumina refinery in Al Taweelah, a bauxite mine and associated export facilities in the Republic of Guinea, a speciality foundry in high strength recycled aluminium in Germany, and a recycling plant in the United States.</div>
<div>
JOB PURPOSE:</div>
<div><b>
JOB PURPOSE</b></div>
<div>
The Product Analyst - FinOps supports the full lifecycle of Cloud Financial Management by providing accurate analysis, insights, and reporting that strengthen cost transparency, optimisation initiatives, and financial governance across EGA. The role works closely with cloud teams, developers, product owners, and Finance to help maximise the value of cloud spend and ensure alignment with organisational priorities.</div>
<div>
The role contributes to the maturity of the FinOps operating model by applying global best practices from the FinOps Foundation, supporting governance activities, and helping improve tagging compliance, cost allocation, and cloud consumption visibility.</div>
<div>
The Product Analyst manages day to day analytics within core FinOps platforms such as Apptio Cloudability and Unravel for Databricks. This includes preparing dashboards, validating data quality, tracking KPIs, highlighting cost anomalies, and providing insights that guide optimisation decisions.</div>
<div>
The role supports budgeting, forecasting, Azure and Databricks cost efficiency initiatives, and contract related savings analysis. They apply strong analytical, financial, and problem-solving skills to provide the data needed for informed cloud investment decisions.</div>
<div>
This role requires a blend of financial expertise, cloud cost management understanding, and product support skills to help embed FinOps principles across engineering and business teams</div><br>
<div></div>
<div>
KEY ACCOUNTABILITIES:</div>
<ul>
<li>Monitor the performance of products over their lifecycle, identify patterns and trends that indicate how well a product performs on the market, and subsequently monitor sales numbers and gather customer feedback data to gauge performance.</li>
<li>Analyze and interpret complex data sets to extract actionable insights.</li>
<li>Provide data-driven recommendations to enhance and optimize IT products.</li>
<li>Develop comprehensive reports and presentations utilizing charts, graphs, and tables to share with various stakeholders.</li>
<li>Effectively communicate data findings to various stakeholders for informed decision-making.</li>
<li>Present findings to senior management, substantiating product recommendations through clear and compelling presentations.</li>
<li>Collaborate with cross-functional teams to influence product planning and development.</li>
<li>Identify areas for improvement in the product lifecycle through insightful analysis.</li>
<li>Work closely with stakeholders to understand IT product requirements and challenges.</li>
<li>Foster effective communication channels to facilitate alignment between IT solutions and business needs.</li>
<li>Present findings and insights to senior management, justifying product recommendations.</li>
<li>Contribute to strategic decision-making by providing valuable perspectives based on data analysis.</li></ul><br>
<div></div>
<div>
AUTHORITY/ DECISION MAKING:</div>
<div>
Key decisions having significant impact on the department are referred to the reporting manager for approval before implementation.</div>
<div>
Job holder exercises financial authority as per the level established by the company board and stipulated in the authority matrix.</div><br>
<div></div>
<div>
QUALIFICATIONS &amp; SKILLS:</div>
<div>
Minimum Qualifications:</div>
<ul>
<li>Bachelor&rsquo;s Degree in Computer Science, or Information Technology from a reputable university. (Master&rsquo;s Degree preferred)</li>
</ul>
<div>Minimum Experience:</div>
<ul>
<li>2+ years of experience in a similar role</li>
</ul>
<div>Job-Specific Skills (Generic / Technical):</div>
<ul>
<li>Excellent knowledge in Information Technology or Product Analysis</li>
<li>Advanced customer service orientation</li>
<li>Ability to work in a team environment and sometimes independently with minimal supervision as the task may be from time to time</li>
<li>Strong conflict management, facilitation, and resolution skills</li>
<li>Excellent use of the English (must) and Arabic language (preferred)</li>
<li>Excellent relationship building skills</li>
<li>Extensive skill handling personnel from a multi-cultural work environment</li>
<li>Excellent verbal and written communication and presentation skills</li>
<li>Ability to scan the external environment and to understand the impact on the business</li>
<li>Excellent decision-making and problem-solving skills</li>
<li>Good understanding of UAE and EGA culture and working environment.</li></ul></div>

Product Analyst - FinOps

Tabby | تابي

<div>
 <p>
  <strong>
   Department:
  </strong>
  Training and Quality
 </p>
 <p>
  <strong>
   Location:
  </strong>
  UAE
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 About the role
 <br/>
 As a Process Analyst, you will play a key role in optimizing and standardizing customer and partner support operations. Your work will directly impact customer satisfaction and operational efficiency by analyzing, designing, and implementing process improvements. You will collaborate closely with cross-functional teams, including customer support agents, ops-managers, the Training team, Product, and other stakeholders, to ensure processes are customer-centric and aligned with organizational goals.
 <br/>
 <br/>
 A strong background in customer support is critical for this role, as you will leverage your expertise to identify pain points, design effective workflows, and ensure seamless customer experiences.
 <br/>
 <br/>
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Process Optimization:
 <ul>
  <li>
   Apply your deep understanding of customer support best practices to design processes that improve customer satisfaction and resolve pain points.
  </li>
  <li>
   Analyze existing customer support processes to identify inefficiencies, bottlenecks, and areas for improvement.
  </li>
  <li>
   Design and implement process improvements that enhance efficiency, consistency, and customer satisfaction.
  </li>
 </ul>
 Formalized Workflow Documentation:
 <ul>
  <li>
   Create and maintain formalized workflow procedures, including step-by-step instructions and contextual data, to guide customer support agents in using CRM tools effectively.
  </li>
  <li>
   Ensure procedures are clear, actionable, and tailored to the specific needs of agents, enabling them to resolve customer issues efficiently and consistently.
  </li>
  <li>
   Regularly update workflows to reflect changes in CRM tools, product updates, or evolving customer needs.
  </li>
 </ul>
 Cross-Functional Collaboration:
 <ul>
  <li>
   Work closely with customer support agents, managers, Training, Product, and other stakeholders to gather feedback and align process improvements with organizational goals.
  </li>
  <li>
   Contribute to CRM tool development by providing input on customer support requirements and ensuring the tool aligns with operational needs.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge &amp; Expertise
  <br/>
  <br/>
 </strong>
 <strong>
  <br/>
  Education:
  <br/>
  <br/>
  <br/>
 </strong>
 Bachelor's degree in Math, Engineering, Software Development, Business Administration, Operations Management, or equivalent demonstrable experience in a related discipline. Relevant certifications or additional qualifications are a plus.
 <br/>
 <br/>
 <strong>
  Experience:
 </strong>
 <ul>
  <li>
   Proven experience in customer support operations, with a deep understanding of customer service principles, problem-solving techniques, and conflict resolution.
  </li>
  <li>
   Prior experience as a process analyst, business analyst, or similar role, preferably in a customer support or service environment.
  </li>
 </ul>
 <strong>
  <br/>
  Technical Skills:
 </strong>
 <ul>
  <li>
   Familiarity with customer support systems and tools (e.g., CRM software, ticketing systems).
  </li>
  <li>
   Proficient in process modeling techniques and tools (e.g., BPMN, flowcharts, process mapping).
  </li>
  <li>
   Strong analytical skills with the ability to gather and interpret data, identify patterns, and provide actionable insights.
  </li>
 </ul>
 <strong>
  <br/>
  Soft Skills:
 </strong>
 <ul>
  <li>
   Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
  </li>
  <li>
   Detail-oriented mindset with the ability to critically evaluate and improve processes for efficiency and effectiveness.
  </li>
  <li>
   Strong project management skills, including the ability to prioritize tasks, manage timelines, and drive projects to completion.
   <br/>
  </li>
 </ul>
 This role is ideal for a customer support professional who is passionate about process improvement and delivering outstanding customer experiences. If you are a detail-oriented, data-driven thinker with a customer-first mindset, we encourage you to apply!
</div>


Process Analyst, Customer Experience

DICETEK LLC

<div><h1 class="jobSectionHeader"><b>Knowledge, Skills and Experience</b></h1><ul><li>Strong business orientation, domain knowledge to comprehend user requirements.</li><li>Strong organizational, team building and leadership qualities.</li><li>Engineer / Postgraduate with 10+ years of experience in FLEXCUBE hands on experience with product designing and implementation.
</li><li>Having Extensive hands-on experience in FCUBS V11.x to 14.x versions.</li><li>Experience in any Core banking application implementation or experience as Functional Consultant or Business Analyst in Core Banking domain is mandatory.
</li><li>Strong understanding of SDLC process</li><li>Strong interpersonal communication skills</li><li>Experience of Banking Operations in particular Core Banking, General Ledger, Loans, Teller Operations, Payments, Trade Finance and other related Banking channels</li><li>Exposure of manual testing of Banking software applications is a plus.</li><li>Experience in Digital Core Transformation projects will be an added advantage.</li></ul></div><p></p>

Functional Business Analyst– Core Banking

Sobha Realty

<p>We at Sobha Realty are looking for a proactive and detail-oriented Operations &amp; Process Analyst to join our team. This role involves working with business stakeholders to understand current workflows, identifying areas for improvement, and partnering with Salesforce and IT teams to implement changes that make operations faster, more efficient, and less manual.</p><p>Key Responsibilities:</p><p>1. Understand analyse existing business processes and workflows.</p><p>2. Identify opportunities for process improvement and automation to increase efficiency.</p><p>3. Collaborate with business stakeholders to understand and gather process requirements.</p><p>4. Work with the Salesforce &amp; IT team to turn business needs into practical system solutions.</p><p>5. Manage project timelines and coordinate between business, IT teams and BE Team.</p><p>6. Test and validate automated processes to ensure they meet business needs.</p><p>7. Coordinate with Business Excellence (BE) Team to document the processes.</p><p>8. Provide training and support to end-users on new automated workflows.</p><p>Job Type: Full-time</p><p>Pay: From AED8,000.00 per month</p>

Executive - Process Improvement

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