operations manager

business analyst

financial analyst

data analyst

operations supervisor

operations analyst

Rapyd

As a Business Operations Analyst, you will be responsible for: <ul> <li>KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.</li> <li>Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.</li> <li>Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.</li> </ul> Requirements: <ul> <li>At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.</li> <li>Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.</li> <li>Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.</li> <li>Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure</li> <li>Must display a high level of professional judgment, commitment, integrity, teamwork and customer service</li> <li>Fluency in English with excellent verbal and written communication skills</li> <li>A Bachelor s degree in Business Administration, Law, Finance, Accounting, or Operations.</li> </ul>

Business Operations Analyst

Adtractive

<div>
 
 
 Adtractive
 
 is an experienced team of professionals specialising in e-commerce driven by digital performance marketing and powered by cutting-edge AI technologies. We offer top-tier infrastructure solutions for our specialists and attract leading talents in the field, fostering a unique and inspiring environment. We research and test new solutions, including innovative AI-driven approaches, as we work on our premier projects, all while balancing our time to learn and take proper rest in between.
 
 
 We tend to stay niche and low profile as a company, so very little is visible from the outside; therefore, what you find might highly surprise you. Let&rsquo;s have a talk!
 
 
 
 
 
 
 Get Ready
 
 
 
 
 
 <ul>
 <li>
 Conduct detailed transaction analysis by comparing Looker data with bank statements from merchants/PSPs
 </li>
 <li>
 Detect and resolve discrepancies between sales systems, payment processor statements, and accounting records
 </li>
 <li>
 Categorize and map transactions including sales, refunds, chargebacks, and fees
 </li>
 <li>
 Investigate timing differences and settlement patterns to improve process accuracy
 </li>
 <li>
 Develop and document standardized reconciliation procedures and mapping protocols for varying PSP statement formats
 </li>
 <li>
 Work closely with the accounting team to align data categorization and improve data quality
 </li>
 <li>
 Regularly generate variance analysis reports and document root causes of discrepancies with clear resolution methods
 </li>
 </ul>
 
 
 
 
 
 We expect you to
 
 
 
 
 
 <ul>
 <li>
 Have 2-4 years of hands-on experience in financial analysis, data reconciliation, or payment operations
 </li>
 <li>
 Possess in-depth knowledge of payment processors, merchant accounts, or fintech industry practices (preferred)
 </li>
 <li>
 Have experience with financial reporting, accounting principles, and variance analysis
 </li>
 <li>
 Be highly proficient in Excel/Google Sheets (pivot tables, VLOOKUP, complex formulas) and familiar with business intelligence tools like Looker (strongly preferred)
 </li>
 <li>
 Optional but beneficial: SQL querying skills for data extraction from databases
 </li>
 <li>
 Understand payment processing systems and merchant statement formats
 </li>
 <li>
 Be analytical with a keen eye for detail, able to identify root causes behind data discrepancies
 </li>
 <li>
 Demonstrate excellent communication skills to explain findings clearly to cross-functional teams
 </li>
 <li>
 Be self-motivated, organized, and able to manage multiple reconciliation projects with tight deadlines
 </li>
 </ul>
 
 
 
 
 
 Preferred qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Business, or related field
 </li>
 <li>
 Knowledge of industry regulations, chargeback processes, and familiarity with multiple PSP platforms and statement format.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 We offer
 
 
 
 
 
 <ul>
 <li>
 
 Seize Your Opportunity:
 
 Play a pivotal role in a critical area of our business, with the autonomy to influence and innovate.
 </li>
 <li>
 
 Invest in Your Growth:
 
 Enjoy a generous monthly budget dedicated to expanding your skills and knowledge, ensuring you remain at the forefront of your field.
 </li>
 <li>
 
 Embrace Flexibility:
 
 We recognize the importance of work-life balance, allowing you the freedom to choose when and where you work best.
 </li>
 <li>
 
 Career Advancement:
 
 We provide a transparent path for career progression, consistently recognizing and rewarding your hard work and achievements.
 </li>
 <li>
 
 Collaborative Culture:
 
 Join a talented, friendly team of passionate professionals who support and inspire one another..
 </li>
 <li>
 
 Competitive Salary:
 
 salary starting from AED 8600 depends on your experience
 </li>
 <li>
 
 Other extra benefits
 
 according to the agreement
 </li>
 </ul>
 
 
 
 
 If you have precious experience in Digital / eCommerce businesses - this should be the right step-up You are looking for!
 
 
 
</div>

Payment Operations Analyst

CMC Markets

Work closely with the CMC Connect Team to globally support the technical on-boarding of new clients, user acceptance testing and the launch of new processes, technology and products <ul> <li>On-going maintenance and monitoring of all relevant system configurations and back-office elements of the Institutional application stack</li> <li>Develop internal and external relationships with key business stakeholders to include all aspects of the end-to-end process of clients connecting to the CMC Connect technology stack, from the client through to CMC s internal Networks Team and any third-party technology intermediaries such as MT4/5 Bridges as well as ECNs</li> <li>Contribute to Institutional IT and product strategy, planning, development and delivery pipeline</li> <li>Develop a good knowledge of the activities, revenue types and turnover remuneration of Institutional to support decision making and prioritisation</li> <li>Assist with the implementation of business controls around client set up and management</li> <li>Work closely with the Business Operations team whilst carrying out daily Institutional tasks</li> <li>Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training</li> <li>When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high-quality service that presents a professional and positive image of CMC Markets</li> <li>Take all reasonable steps to ensure appropriate confidentiality</li> <li>Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.</li> </ul> KEY SKILLS AND EXPERIENCE <ul> <li>Experience managing business process change and technology implementation projects</li> <li>Knowledge of the Institutional derivatives business area preferable</li> <li>Relevant experience supporting Institutional electronic trading business</li> <li>Experience in Web Services / API s platform</li> <li>Excellent understanding of FIX desirable</li> <li>Established interest and awareness of financial markets</li> <li>Ability to build solid working relationships with key stakeholders internal and externally</li> <li>Commercially and strategically minded with a strong focus on client service</li> <li>Strong verbal and written communication skills as well as interpersonal skills</li> <li>Ability to work and deliver on own initiative and to deadlines</li> <li>Strong analytical and reporting skills</li> <li>Excellent attention to detail</li> </ul>

Institutional Operations Analyst

Air Liquide

<div>
 How will you CONTRIBUTE and GROW? Helium teams are located worldwide: Dubai, Germany, France, USA, and China. Dubai being the central location of Helium activities for Air Liquide (:30 employees) More than 10 different nationalities are represented in Helium teams. Mission Summary: We are seeking a highly motivated Digital Transformation &amp; Operations Analyst in our Industrial Department who will also work closely with digital and supply chain teams. You will contribute to this mission by: Digital and Industrial transformation Transforming maintenance planning and maintenance process flows as well as yard management through the use of digital techniques. Continuous improvement. Understanding logistics and maintenance needs and providing new ways of working to the teams based on digital initiatives. Collaborating with cross-functional teams to identify process improvement opportunities and implement digital solutions to enhance efficiency. Conducting assessments and feasibility studies to identify areas for optimization and automation within yard management processes. Providing analytical support to industrial teams, assisting with project case studies, IMS streamlining and data analysis. Business Intelligence
 
 
 Designing, developing, implementing and maintaining data visualizations using Microsoft Power BI. Leveraging on the data gathered in our operations to create decision support tools to assist in the improvement of our processes and efficiency.
 
 
 Supply Chain Monitoring and analyzing key performance indicators (KPIs) and support on Helium supply chain analysis. Why Join Us? As a Digital Transformation &amp; Operations Analyst, your role will be instrumental in driving digitalization and industrial transformation initiatives within our organization. Working closely with the technical, logistics, and maintenance teams, you will play a vital part in transforming our maintenance planning, maintenance process flows, and yard management through the power of data and digital tools.
 
 
 ___________________Are you a MATCH? Education:
 
 
 Master&rsquo;s Degree in Engineering, Information Systems, Supply Chain or related field
 
 
 Specialization in Engineering, Supply Chain Soft and Hard Skills: Digital Project Management. Proficiency in Power BI data modeling and transformation, including using DAX for calculated columns, measures, and tables, as well as cleaning and transforming data with the Query Editor. Proficiency with G Suite environment (G Sheet). Interest to work in an industrial environment.
 
 
 Previous experience in digitalization, data analysis in the supply chain and industrial environment. Excellent relational capacities. Able to communicate effectively in different levels (from field operator to C-level). Willing to help others to improve.
 
 
 Languages: English fluency is must have
 
 
 Further information Please send your CV and motivation letter in English!
 
 
 The Position is open only for candidates eligible to the VIE program. Therefore, only the applicants meeting the requirements of the French V.I.E program will be taken into consideration. Please visit this website for more information about these requirements: https://mon-vie-via.businessfrance.fr/en/what-is-the-vie-french-international-internship-program The V.I.E., an international young graduate program, enables young professionals who are less than 28 and European Union nationals to work for a French company in any country of the world. Becoming part of this program means going abroad to carry out a professional assignment for up to 24 months whilst benefiting from social care coverage and an interesting salary, which depends on the host country.
 
 
 Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment. For further information, please visit the following link: https://mon-vie-via.businessfrance.fr/en Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
 
 
</div>

VIE - Digital Transformation & Operations Analyst (M/F/D)

Citi

<div>
 The Service market and Banking KYC Operation is an AML/KYC support and control function responsible for the due diligence, approval of the KYC Record and associated documentation in partnership with relationship Management and Compliance.
 
 
 The candidate will have a direct responsibility to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are differing requirements depending on where the account is being opened. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client.
 
 
 The BSU owns the end-to-end KYC process from creation/renewal to approval of the KYC Record and supporting local country appendices
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
 </li>
 <li>
 Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
 </li>
 <li>
 Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun &amp; Bradstreet, Google etc.)
 </li>
 <li>
 Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
 </li>
 <li>
 Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
 </li>
 <li>
 Take responsibility for KYC Record and associated documentation completion from initiation to approval
 </li>
 <li>
 Maintain BSU tool current and be able to demonstrate work carried out
 </li>
 <li>
 Report workflow progress to supervisor
 </li>
 <li>
 Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
 </li>
 <li>
 Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
 </li>
 <li>
 Update workflow database regularly throughout the day
 </li>
 <li>
 Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
 </li>
 <li>
 Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
 </li>
 <li>
 Assist in departmental projects as required
 </li>
 <li>
 Lead the remediation activity if any
 </li>
 <li>
 Assist in departmental projects as required
 </li>
 <li>
 Act as SME within the team and support new joiners
 </li>
 <li>
 Manage makers team in absence of TL
 
 
 </li>
 </ul>
 
 Communication / Reporting
 
 
 
 <ul>
 <li>
 Manage upward communication &ndash; Huddle updates, escalations, issues/ concerns etc.
 </li>
 <li>
 Track and report time log (CMs and Case Researcher) on a daily basis
 </li>
 <li>
 Monitor operational metrics required for management level reporting
 </li>
 <li>
 Accurate time tracking in the PTS system
 
 
 </li>
 </ul>
 
 Knowledge/Experience:
 
 
 
 <ul>
 <li>
 1 &ndash; 2 years&rsquo; experience in banking, finance, or law
 </li>
 <li>
 Experience in control/risk or Compliance (AML/KYC) function (an advantage)
 </li>
 <li>
 Knowledge and experience of the technologies and processes used in Citi (an advantage)
 </li>
 <li>
 Knowledge of European Union regulatory KYC/AML requirements
 </li>
 <li>
 Flexible enough to work as per Business timings.
 </li>
 <li>
 ACAMS certified (an advantage)
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Strong Negotiations skills
 </li>
 <li>
 Proficient use of Microsoft Applications (Word, Excel, Access, PPT)
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Other languages an advantage like French/German/Arabic
 </li>
 <li>
 Proficient use of Citi KYC applications (an advantage)
 </li>
 <li>
 Customer Services orientated
 </li>
 <li>
 Ability to develop strong professional relationships
 </li>
 <li>
 Strong research skills
 </li>
 <li>
 Accuracy and strong attention to detail
 </li>
 <li>
 Ability to multitask and prioritize
 </li>
 <li>
 Ability to work well under pressure and tight time frames
 </li>
 <li>
 MIS and metrics and efficiency analysis skills
 </li>
 <li>
 Pro-active, flexible, have good organizational skills and must be team player.
 </li>
 <li>
 Ability to work in a dynamic environment
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Operations - Services
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Business KYC
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

KYC Operations Analyst (UAE Nationals Only)

United States Citigroup

The Service market and Banking KYC Operation is an AML/KYC support and control function responsible for the due diligence, approval of the KYC Record and associated documentation in partnership with relationship Management and Compliance. The candidate will have a direct responsibility to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are differing requirements depending on where the account is being opened. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client. The BSU owns the end-to-end KYC process from creation/renewal to approval of the KYC Record and supporting local country appendices Key Responsibilities: <ul> <li>Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline</li> <li>Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record</li> <li>Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun &amp; Bradstreet, Google etc.)</li> <li>Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)</li> <li>Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies</li> <li>Take responsibility for KYC Record and associated documentation completion from initiation to approval</li> <li>Maintain BSU tool current and be able to demonstrate work carried out</li> <li>Report workflow progress to supervisor</li> <li>Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times</li> <li>Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes</li> <li>Update workflow database regularly throughout the day</li> <li>Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers</li> <li>Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department</li> <li>Assist in departmental projects as required</li> <li>Lead the remediation activity if any</li> <li>Assist in departmental projects as required</li> <li>Act as SME within the team and support new joiners</li> <li>Manage makers team in absence of TL</li> </ul> Communication / Reporting <ul> <li> Manage upward communication Huddle updates, escalations, issues/ concerns etc. </li> <li> Track and report time log (CMs and Case Researcher) on a daily basis </li> <li> Monitor operational metrics required for management level reporting </li> <li> Accurate time tracking in the PTS system </li> </ul> Knowledge/Experience: <ul> <li> 1 2 years experience in banking, finance, or law </li> <li> Experience in control/risk or Compliance (AML/KYC) function (an advantage) </li> <li> Knowledge and experience of the technologies and processes used in Citi (an advantage) </li> <li> Knowledge of European Union regulatory KYC/AML requirements </li> <li> Flexible enough to work as per Business timings. </li> <li> ACAMS certified (an advantage) </li> </ul> Qualifications: <ul> <li> University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law </li> </ul> Skills: <ul> <li> Strong Negotiations skills </li> <li> Proficient use of Microsoft Applications (Word, Excel, Access, PPT) </li> <li> Excellent written and verbal communication skills. </li> <li> Other languages an advantage like French/German/Arabic </li> <li> Proficient use of Citi KYC applications (an advantage) </li> <li> Customer Services orientated </li> <li> Ability to develop strong professional relationships </li> <li> Strong research skills </li> <li> Accuracy and strong attention to detail </li> <li> Ability to multitask and prioritize </li> <li> Ability to work well under pressure and tight time frames </li> <li> MIS and metrics and efficiency analysis skills </li> <li> Pro-active, flexible, have good organizational skills and must be team player. </li> <li> Ability to work in a dynamic environment </li> </ul>

Greenfix Property Care

A leading logistics company in Dubai is seeking an Analyst in Logistics Operations to enhance customer experience and operational efficiency.This position involves complex data analysis and improving logistics processes to deliver exceptional service.

Logistics Operations Analytics Specialist

Explore 5233+ Operations analyst in Dubai this November. Find roles across top companies and apply now to boost your career.

5233 operations analyst jobs IN Dubai

Business Operations Analyst

Payment Operations Analyst

Institutional Operations Analyst

VIE - Digital Transformation & Operations Analyst (M/F/D)

KYC Operations Analyst (UAE Nationals Only)

KYC Operations Analyst (UAE Nationals Only)

Logistics Operations Analytics Specialist