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operations and dispatch coordinator service industry septic grease

Owens Septic Service

<p><b>What You&rsquo;ll Do</b></p><ul><li>Dispatch and route 2&ndash;4 field technicians efficiently</li><li>Optimize daily schedules to maximize revenue per truck</li><li>Answer incoming service calls professionally and confidently</li><li>Coordinate emergency calls and same-day jobs</li><li>Manage service reminders and recurring customer scheduling</li><li>Track technician productivity and job completion</li><li>Support billing and collections follow-up</li><li>Maintain CRM and scheduling software accurately</li><li>Identify opportunities to improve workflow and efficiency</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>3+ years experience in dispatch or service coordination (home services preferred)</li><li>High integrity</li><li>Strong organizational skills and ability to multitask</li><li>Calm under pressure and confident communicating with technicians</li><li>Customer-focused mindset</li><li>Comfortable using scheduling software and basic reporting</li><li>Natural problem-solver</li><li>Takes ownership &mdash; not just tasks</li></ul><p>Bonus if you&rsquo;ve worked in:</p><ul><li>Plumbing</li><li>Grease</li><li>Septic</li><li>Waste services</li><li>Route-based field service businesses</li></ul><p><b>Compensation &amp; Growth</b></p><ul><li>Competitive hourly pay based on experience</li><li>Performance bonus tied to efficiency &amp; revenue metrics</li><li>Paid time off</li><li>Growth path into Operations Manager role</li><li>Stable, long-term opportunity</li><li>Work from Home - anywhere in Central Indiana</li></ul><p><b>To Apply</b></p><p>Send resume and a short note explaining:</p><ul><li>Your dispatch experience</li><li>How you&rsquo;ve improved efficiency in a past role</li><li>Why this role interests you</li></ul><p>We are looking for someone who wants to grow with a company long term &mdash; not just fill a seat.</p><p>Job Type: Full-time</p><p>Pay: $20.00 - $30.00 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Operations and Dispatch Coordinator (Service Industry - Septic & Grease)

Lakeshore Recycling Systems

<div><p>The <b>Commercial Drivers</b> are responsible for operating heavy-duty trucks with front or rear end load lift attachment. Drivers are responsible for providing the pickup service of containers filled with waste or recyclable materials. Containers may weigh in excess of 1000 pounds and at times require drivers to maneuver wheeled containers to a pickup stage area. Driver will transport the material to a disposal, transfer, or recycle facility when trucks reach legal load capacity. This role navigates high traffic and congested roadways, driveways, alleyways, and lots. Highly skilled backing maneuvers are essential to successfully perform this job.</p><p></p><p><b>
Reports To</b></p><p>
Operations Supervisor</p><br>
<ul><li>
Operate vehicle in accordance with Lakeshore Waste Services safety and Life Critical Rules, OSHA (Occupational and Safety Health Act), and DOT (Department of Transportation) requirements as well as all local, state, and federal laws</li><li>
Perform pre- and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report)</li><li>
Immediately report all unsafe situations or service-related issues to Route Manager or Dispatch</li><li>
Attend and participate in all scheduled training programs, briefings, and meetings as required by LRS or directed by the Route Manager</li><li>
Work closely with Route Manager to improve route efficiencies and identify best practices</li><li>
Notify Route Manager of any incidents, accidents, injures, or property damage</li><li>
Notify Route Manager or Dispatch of service interruptions including blocked containers, closed lots, streets, alleyways or potential safety hazards</li><li>
Communicate customer requests to Dispatch or Route Manager</li><li>
Identify and report all containers in need of repair or replacement</li><li>
Ensure the number of containers on the route reconciles to the service level listed on service list</li><li>
Completely dumps all containers and leaves the customer&rsquo;s location clean and free of debris</li><li>
Complete and submit customer tickets as required when excessive yardage must be removed</li><li>
Position and return containers on the customer&rsquo;s property in a manner that ensures lids are properly replaced</li><li>
Ensure doors are closed and secured and containers do not block driveway entrances or traffic</li><li>
Follow route assignments as directed and completes end of day documentation and check out process</li><li>
Perform all duties as scheduled by Route Manager or Dispatch and assisting other drivers as directed to meet customer needs</li><li>
Perform other job duties as required</li></ul>
Requirements:
<ul><li>Eligible to work in the United State without requiring sponsorship</li><li>
Must be at least 18 years of age</li><li>
Must have at least a valid Class B CDL</li><li>
Must have a valid DOT medical card or obtain prior to hire</li><li>
Must not have any DUI&rsquo;s or OVI's within the last 5 years or 2 in the last 10 years</li><li>
Must not have any license suspensions within the last 2 years</li><li>
No more than 3 moving violations within the last 2 years</li><li>
Must successfully complete pre-employment testing</li><li>
Must be able to read and speak English well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and safety training</li></ul>
<br>
Req Benefits: The Company LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the en
<br>
Compensation: DOE
<br>
Additional Details : Physical Demands/Environmental Factors * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear * Occasionally required to stand and walk
<br>
Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,</div>

Commercial Driver

Window World

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k) matching</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><br>
<b>Job Title: Service Coordinator</b></div>
<div>
<br>
<b>Company:</b> Window World of Indianapolis <b>Location:</b> Indianapolis, IN<br>
</div><div><b>About Us:</b> Window World is America&rsquo;s #1 exterior remodeler. We install energy-efficient windows, doors, siding, and more for homeowners throughout Indianapolis, Indiana. We are committed to delivering exceptional customer experiences and innovative solutions. We pride ourselves on our dedication to quality, reliability, and customer satisfaction. As we continue to expand our operations, we are seeking a skilled and motivated individual to join our team as a Service Coordinator.<br>
</div><div><b>Job Description:</b> As a Service Coordinator at Window World, you will be the primary point of contact for clients requiring service, repairs, and warranty work. This vital role focuses on understanding customer needs, coordinating service appointments, and ensuring timely and effective resolution of issues to maintain high levels of customer satisfaction. If you are a compassionate communicator, highly organized, and excel at problem-solving, we encourage you to apply!</div>
<div><br>
<b>Key Responsibilities:</b></div>
<ul><li><b>Service Appointment Coordination:</b> Manage and schedule all service, repair, and maintenance appointments based on customer availability and technician capacity. This includes communicating appointment changes to customers promptly.</li>
<li><b>Customer Issue Resolution &amp; Troubleshooting:</b> Proactively engage with customers to diagnose the underlying causes of service issues through effective questioning and detailed investigation. Collect comprehensive information and documentation, including visual evidence, identification numbers, and thorough problem descriptions, to enable efficient resolution. Provide initial technical support via phone, video communication, or by guiding customers to relevant online resources.</li>
<li><b>Warranty &amp; Non-Warranty Assessment:</b> Focus on clearly differentiating between product-related issues covered under warranty and other issues that are not. Document customer acknowledgment for non-warranty issues and any waived service fees according to policy.</li>
<li><b>CRM &amp; Service Request Management:</b> Meticulously track all service requests, appointments, and customer communications within the in-house CRM system. This includes creating detailed service requests and accurately categorizing all service issues. Diligently document all service call activities in the CRM for historical records. Proactively manage ongoing service cases by monitoring ordered parts, scheduling follow-up visits, and maintaining regular communication with customers regarding resolution timelines.</li>
<li><b>Warranty Claim and Remake Order Processing:</b> Initiate warranty claims with product manufacturers by composing detailed emails with customer information, product details, issue descriptions, photos, and new purchase order numbers. Understand the process for all remake orders.</li>
<li><b>Cross-Departmental Collaboration:</b> Collaborate closely with service and install technicians and product manufacturers to ensure efficient product ordering, scheduling, and problem resolution. Communicate all expectations to fully complete the service or contract with as few appointments as possible.</li>
<li><b>Operational Oversight:</b><ul>
<li>Proactively monitor the progress of service jobs, identifying and resolving any issues or delays to ensure timely completion.</li>
<li>Light inventory management and coordination to gather the necessary materials and equipment for service activities.</li>
<li>Regularly review and address indicators related to \&quot;expected received dates\&quot; in the pipelines, promptly investigating and resolving any delays in customer orders.</li>
</ul></li><li><b>Administrative Support:</b> Provide administrative support to the installation/service team, including data entry and active project notation. This includes maintaining accurate and complete customer records within the CRM, documenting all interactions, and ensuring data integrity throughout the service process.</li>
<li><b>Product &amp; Warranty Knowledge:</b> Possesses a strong understanding of warranty procedures and how they relate to service appointments. Be able to identify and name window parts, understand their function, and troubleshoot common window issues. Understand what is generally not covered under warranty and be able to determine coverage for all product types.</li>
<li><b>Inter-Departmental Collaboration:</b> Work closely and collaboratively with the Install Coordinator to optimize scheduling, share critical customer information, and ensure seamless hand-offs between service resolution and any new installation needs.</li>
<li><b>General Customer Support:</b> Address general customer inquiries and direct calls appropriately, serving as a knowledgeable first point of contact when needed.</li>
</ul><div><b>Qualifications:</b></div>
<ul><li>High school diploma or equivalent; further education or training in business administration or a related field is preferred.</li>
<li>Proven experience (1-2 years) in a coordination or administrative role, ideally in a customer service or service-oriented industry.</li>
<li>Exceptional communication skills, both verbal and written, with a strong emphasis on empathy and customer satisfaction.</li>
<li>Strong organizational abilities and time management, capable of handling multiple service requests concurrently.</li>
<li>Possesses confidence and quickly adapts to new software and CRM/scheduling systems.</li>
<li>A keen attention to detail and a commitment to accurate record-keeping.</li>
<li>A proactive problem-solver with strong adaptability and de-escalation skills.</li>
<li>Ability to work both independently and collaboratively within a team environment.</li>
<li>Prior knowledge of window parts, warranty procedures, or industry standards is a plus, but not required.</li>
</ul><div><b>Physical Demands:</b> This is primarily an office-based role, requiring prolonged periods of sitting/standing at a desk and extensive computer use. Occasional light lifting (up to 25 lbs) may be required.<br>
</div><div><b>Benefits:</b></div>
<ul><li>Health insurance</li>
<li>Retirement savings plan</li>
<li>Paid time off and holidays</li>
<li>Opportunities for career advancement and professional development</li>
</ul><div>Window World of Indianapolis is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div></div>

Service Coordinator

ARS/Rescue Rooter

<div><div>American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of trusted service, we deliver top-quality solutions to homeowners every day.</div><h3 class="jobSectionHeader"><b>
What We Offer:</b></h3><ul><li><div>
Insurance access after 31 days of employment</div></li><li><div>
Low-cost medical insurance (starting at ~$5/week)</div></li><li><div>
Dental and vision insurance options</div></li><li><div>
Health Savings Account (HSA) or Flexible Spending Account (FSA)</div></li><li><div>
401(k) with company match</div></li><li><div>
Paid time off &amp; holiday pay</div></li><li><div>
Company-paid life insurance</div></li></ul><h3 class="jobSectionHeader"><b><br>
What You&rsquo;ll Do:</b></h3><ul><li><div>
Supervise and schedule plumbing service, repair, and installation teams</div></li><li><div>
Hire, train, evaluate, and coach plumbing employees</div></li><li><div>
Manage job materials, equipment, permits, and inspections</div></li><li><div>
Dispatch jobs efficiently based on workload and technician expertise</div></li><li><div>
Calculate job costs and prepare proposals for commercial and residential bids</div></li><li><div>
Resolve customer concerns and ensure work meets quality standards</div></li><li><div>
Oversee vehicle inspections, preventive maintenance, and service scheduling</div></li><li><div>
Lead safety practices and ensure compliance with company and regulatory standards</div></li></ul><div></div><h3 class="jobSectionHeader"><b><br>
What You&rsquo;ll Bring:</b></h3><ul><li><div>
Minimum 5&ndash;7 years of journeyman-level plumbing experience</div></li><li><div>
Unrestricted Journeyman license; strong knowledge of local/national plumbing code</div></li><li><div>
Prior supervisory or leadership experience preferred</div></li><li><div>
Valid driver&rsquo;s license and strong communication skills</div></li><li><div>
Basic computer skills and working knowledge of industry standards</div></li></ul><p></p><div><b>
Note:</b> This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.</div></div>

Drain/Excavation Supervisor

Venture Logistics

<div>Description:
<p><b>
POSITION SUMMARY</b></p><p>
The Regional Planner / Backhaul Coordinator supports operational success by optimizing synergies and backhaul opportunities across assigned fleets. This role partners closely with Driver Managers and operations leadership to ensure routes are efficient, drivers are productive, and account goals are consistently met. The position requires strong communication, planning, and problem-solving skills to balance both driver needs and company objectives.</p><p><b>
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION</b></p><ul><li>
Communicate proactively with Driver Managers and operational leadership to support daily planning and backhaul needs.</li><li>
Build strong working relationships with Driver Managers to understand their operating styles and preferences.</li><li>
Lead all synergy and backhaul planning efforts; provide coaching to Driver Managers who are not meeting goals or expected metrics.</li><li>
Monitor synergy and backhaul performance for each account; provide performance feedback to management.</li><li>
Provide guidance, support, and best practices to help Driver Managers execute synergies consistently.</li><li>
Produce and maintain accurate daily and weekly reports.</li><li>
Actively manage 3rd party calls and messages to support operational responsiveness.</li><li>
Review all synergies and backhauls daily to ensure opportunities are maximized.</li><li>
Maintain regular and predictable attendance.</li></ul><p><b>
OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE</b></p><ul><li>
Help Driver Managers understand weekly backhaul plans and anticipate upcoming backhaul needs.</li><li>
Effectively &ldquo;sell&rdquo; synergies and backhaul opportunities to Driver Managers to ensure full engagement.</li><li>
Reinforce accountability for meeting established goals.</li><li>
Provide clear initial guidance to new Driver Managers joining the organization.</li><li>
Comply with all company policies, procedures, and applicable laws and regulations.</li><li>
Perform additional duties as assigned.</li></ul>
Requirements:
<p><b>
REQUIRED EDUCATION / EXPERIENCE</b></p><ul><li>
High school diploma or a minimum of 3 years of experience in transportation, logistics, planning, or related industry.</li></ul><p><b>
PREFERRED EDUCATION / EXPERIENCE</b></p><ul><li>
Bachelor&rsquo;s degree in Logistics, Supply Chain, Transportation, Business, or a related field,</li><li>
or an equivalent combination of education and experience.</li></ul><p><b>
REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)</b></p><ul><li>
Strong knowledge of the transportation, operations, and/or logistics industry.</li><li>
Effective conflict resolution skills with the ability to maintain professionalism under pressure.</li><li>
Ability to accept and apply constructive feedback.</li><li>
Working knowledge of TMW Suite (or similar transportation management systems).</li><li>
Proficiency with Excel, including pivot tables, VLOOKUP/XLOOKUP, and basic data analysis.</li><li>
Strong communication skills&mdash;verbal and written.</li><li>
Ability to analyze data, identify trends, and recommend improvements.</li><li>
Strong organizational skills with the ability to manage multiple priorities.</li></ul><p><b>
PHYSICAL DEMANDS</b></p><ul><li>
Sedentary in nature</li><li>
Repetitive computer and telephone usage</li><li>
Periodic interoffice movement to communicate with others</li><li>
Ability to work and stay focused in a fast-paced office environment</li></ul><p><b>
WORK ENVIRONMENT</b></p><ul><li>
Fast-paced, high volume work environment</li></ul><p><b>
BENEFITS:</b></p><ul><li>
Competitive Pay</li><li>
Opportunity for career advancement</li><li>
Generous Vacation / Paid Time Off</li><li>
Paid Holidays</li><li>
401K with company match from day 1</li><li>
Medical, Dental, Vision</li><li>
Basic and Supplemental Life Insurance</li></ul><p><i>
This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee&rsquo;s employment relationship with the Company is at-will.</i></p></div>

Logistics Planner / Backhaul Coordinator

Spot

<div><div><p>Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.</p></div><p><b>
About The Role:</b></p>
<p>
The Logistics Coordinator works in Spot's 24/7 Customer Contact Center. This role is responsible for tracking and confirming all customer shipments, as well as providing on-the-spot problem resolution for any customer's needs.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Route shipments in the most cost-effective manner.</li>
<li>Tracking/tracing shipments while resolving any shipping errors.</li>
<li>Provide excellent customer service to both business customers and carriers.</li>
<li>Ability to perform a high volume of outbound calls.</li>
<li>Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction.</li>
<li>Communicate any transit issues to respective parties and provide solutions.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>College degree or currently pursuing a degree is preferred.</li>
<li>Previous customer service or call center experience is required.</li>
<li>Excellent problem-solving skills required.</li>
<li>Highly collaborative and values constant improvement.</li>
</ul>
<p><b>Skills:</b></p>
<ul>
<li>Ability to handle a high volume of calls in a fast-paced environment.</li>
<li>Ability to communicate in a clear and concise manner.</li>
<li>Ability to maintain professional conduct in a fast-paced environment and handle difficult or irate customers professionally and calmly.</li>
<li>Ability to problem solve.</li>
<li><b>Ability to attend a 4-week training class that takes place Monday-Friday from 8 am-5 pm.</b></li>
</ul>
<p><b>Additional Information:</b></p>
<ul>
<li>$19.10/hr.</li>
<li>This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible</li>
<li>Onsite 5 days a week - Indianapolis, Indiana</li>
<li><b>Schedule: </b><b>Sunday - Thursday </b><b>5 AM-1:30 PM</b></li>
</ul>
<p>#LI-CH1</p><div><p>
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You'll also be a key component to the success of an industry leader. At Spot, we've never lost the entrepreneurial spirit that provides the foundation for our success.</p>
<p><i>
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i> <i>Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></p></div></div>

1st Shift (5:00 AM-1:30 PM)

LCP Transportation LLC

<div><p><b>Overview</b></p><p>
As a TCS NEMT Driver, you are more than just a driver, you are a trusted representative of care. You&rsquo;ll ensure members reach their medical appointments safely, on time, and with dignity. This role is ideal for individuals who are empathetic, reliable, and committed to delivering exceptional service with every ride.</p><p>
TCS holds the highest standard: <b>no missed trips, no late trips.</b> Your mission is to drive efficiently, assist compassionately, and represent the values of trust, accountability, and respect at every stop.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li>
Provide <b>safe, courteous, and timely</b> transportation for members to and from medical appointments</li><li>
Deliver <b>empathetic service</b>&mdash;treat every member with respect, kindness, and professionalism</li><li>
Assist members with mobility needs, including wheelchair boarding and safe entry/exit from the vehicle</li><li>
Plan routes and manage your schedule using mobile technology to ensure on-time performance</li><li>
Communicate proactively with dispatch and management about delays or issues</li><li>
Maintain accurate daily logs and complete all required documentation</li><li>
Perform vehicle checks and report maintenance concerns promptly</li><li>
Uphold company expectations: <b>zero missed trips, zero late pickups</b></li></ul><p></p><p><b>
Performance Expectations</b></p><ul><li><b>
Trip Efficiency:</b> Maintain a minimum of 2 trips/hour for ambulatory urban routes</li><li><b>
Safety:</b> Achieve 90%+ safety scores; maintain a clean driving record with <b>no at-fault incidents</b></li><li><b>
Member Experience:</b> Provide service that reflects the compassion and quality of care TCS is known for</li></ul><p><b>
Qualifications</b></p><ul><li>
High school diploma or GED</li><li>
Valid Indiana driver&rsquo;s license with a clean driving record</li><li>
Ability to pass a background check and drug screen</li><li>
Comfortable using mobile devices and navigation apps</li><li>
Strong communication skills and a calm demeanor under pressure</li><li>
Physically able to assist members and perform tasks such as lifting, vehicle entry/exit support, and occasional snow removal</li></ul><p></p><p><b>
Compensation &amp; Benefits</b></p><ul><li>
Paid holidays after 90 days</li><li>
Employer-covered health insurance after 90 days</li><li>
72 hours of PTO annually (available after 90 days)</li><li>
Optional cafeteria-style benefits: vision, dental, short/long-term disability</li></ul><p></p><p><b>
Our Commitment</b><br>
TCS is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of age, race, religion, gender, disability, or veteran status.</p></div>

Non-Emergency Medical Transportation Driver- Columbus In (must live in Columbus and surrounding area)

Explore 189+ Operations and dispatch coordinator service industry septic grease in Pharmaceutical Sales Jobs In Pharmaceutical Sales Jobs In Full Time Jobs In Full Time Jobs In Indianapolis this March. Find roles across top companies and apply now to boost your career.