associate - operations

head of operations

head operations coe

international operations manager Jobs in Mumbai

international operations manager

operations manager

operations coordinator

Kryptonite Solutions

<div>
 
 
 Job Description: International Operations Executive
 
 
 
 
 Position Overview:
 
 
 
 We are looking for a highly motivated and adaptable
 
 International Operations Executive
 
 who is eager to learn and grow in the field of global business. The role focuses on operations, sales support, and basic marketing activities to help expand the company&rsquo;s international presence. This is an excellent opportunity for someone who wants to build a career in international trade and operations while developing core business skills.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist in managing international sales operations, including handling client inquiries and supporting order processing.
 </li>
 <li>
 Coordinate with global clients for meetings, follow-ups, and relationship building.
 </li>
 <li>
 Support export operations by ensuring smooth documentation and logistics coordination.
 </li>
 <li>
 Conduct basic market research to identify potential customers and distributors.
 </li>
 <li>
 Contribute to basic marketing activities such as preparing product presentations, promotional content, and simple digital campaigns.
 </li>
 <li>
 Provide after-sales support by addressing client queries and ensuring timely delivery of products.
 </li>
 <li>
 Collaborate with internal teams to ensure seamless execution of operations.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Enthusiasm to learn and passion for international business.
 </li>
 <li>
 Strong adaptability and problem-solving mindset.
 </li>
 <li>
 Excellent communication and interpersonal skills to work with global clients.
 </li>
 <li>
 Basic knowledge or interest in sales and marketing.
 </li>
 <li>
 Ability to multitask and manage responsibilities in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 Why Join Us:
 
 
 <ul>
 <li>
 Hands-on exposure to international sales and operations.
 </li>
 <li>
 Opportunity to learn core business processes in exports, logistics, and client management.
 </li>
 <li>
 Growth-driven culture with mentorship and professional development opportunities
 </li>
 </ul>
 
 
 
</div>

International Operations Manager

MadeTruly

<div>
 As an Account Support Associate, you'll work closely with the Operations Manager in India and Key Account Managers in US, Europe and act as a central point of coordination between internal teams, account managers, and systems.
 
 
 You'll handle operational support tasks&mdash;from maintaining pricing data to tracking project progress&mdash;so the KAM team can focus on growing client relationships.
 
 
 Work Location : Hybrid; Office Lcoation: Andheri /Malad
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Account Manager Support: Act as the main contact for Account Managers, providing timely updates and ensuring smooth flow of information
 </li>
 <li>
 Pricing Management: Maintain and update pricing sheets, ensuring accuracy and easy accessibility for stakeholders
 </li>
 <li>
 Purchase Order Execution: Create, monitor, and reconcile POs; coordinate with relevant teams to align timelines and deliverables
 </li>
 <li>
 Cross-Team Coordination: Follow up with CAD, Pricing, and Factory teams to ensure tasks are on track, resolving bottlenecks proactively
 </li>
 <li>
 System &amp; Data Management: Keep ClickUp updated with job statuses, timelines, and notes; manage and respond to Zendesk requests in line with SLAs
 </li>
 <li>
 Invoicing &amp; Documentation: Prepare invoices, maintain records, and follow up on pending payments or clarifications
 </li>
 <li>
 New Request Handling: Log and coordinate new project requests from Account Managers, ensuring timely kickoff
 </li>
 <li>
 General Administration: Support day-to-day operational and administrative requirements to ensure smooth workflow
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Customer Support / Operations Experience: 2-3+ years in operations, customer service, account coordination, or similar&mdash;preferably in manufacturing, design, or jewelry
 </li>
 <li>
 Comfortable working in Evening shifts
 </li>
 <li>
 Excellent communication skills, especially in engaging with internal teams and account managers
 </li>
 <li>
 Organizational Focus: Expert at prioritizing and managing multiple ongoing tasks without missing details
 </li>
 <li>
 Highly detail-oriented, with the ability to spot and address process gaps early
 </li>
 <li>
 Tech Proficiency: Excel, Google Sheets; familiarity with ClickUp, Zendesk, or other project/ticket management tools
 </li>
 <li>
 Problem-Solving Attitude: Self-starter with the ability to independently resolve operational and support-related issues
 
 
 </li>
 </ul>
 Bonus Points If You...
 
 
 <ul>
 <li>
 Are tech-savvy and explore ways to streamline workflows
 </li>
 <li>
 Have experience in jewelry manufacturing, design, or similar creative industries
 </li>
 <li>
 Understand custom/bespoke product cycles
 </li>
 <li>
 Enjoy working in fast-paced, evolving environments where you wear multiple hats
 
 
 </li>
 </ul>
 
 Expedited Application Process: After applying, send a brief email (max. 150 words) to ruchi@madetruly.com, with Subject Line: "Application for Client Support Associate: {{Candidate Name}}" clearly outlining why you're an ideal fit for this role. Be sure to mention any experience managing cross-team coordination, using softwares like Zendesk, Clickup, etc
 
</div>

Client Support Associate (US Shifts)

Morgan Stanley

<div>
 
 About Morgan Stanley
 
 
 
 Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com .
 
 
 
 About Parametric
 
 
 
 Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what&rsquo;s important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients&rsquo; core holdings.
 
 
 This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.
 
 
 
 About The Team
 
 
 
 The Investment Strategy team creates and delivers powerful stories for external and internal clients and turns investment research into real-world portfolios for investors. We also work on complex custom analysis and mandate design, strategy evolution, and new product development. We meet with clients and prospects, present at events, and write papers.
 
 
 
 About The Role
 
 
 
 The mission of the Investment Strategy Coordinator is to help the team get more done faster. Oversee work management, schedule meetings, flag at-risk deadlines and resource constraints, and act as a trusted point of contact for team members and internal stakeholders. This includes other investment teams as well as individuals in Marketing, Product Management, Research and Business Development and Client Relations. This person should be a motivated, confident individual who is interested in the financial industry and seeks a long-term career in an environment working with institutional or high net worth investors. The candidate should have the ability to solve problems and build strong relationships within and across functional departments.
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Help the team manage work consistently and meet deadlines using a work management system to apply project templates, assign tasks appropriately, and monitor reports and dashboards, as well as schedule related meetings and follow up with internal stakeholders or external vendors.
 </li>
 <li>
 Build and maintain reports and dashboards to help plan, manage, and complete work in a timely manner, as well as deliver business intelligence.
 </li>
 <li>
 Monitor new incoming work requests to ensure they are correctly routed, assigned, responded to, and completed.
 </li>
 <li>
 Serve as a friendly, trusted point of contact for the team or internal stakeholders to help answer questions, provide work updates, or resolve issues.
 </li>
 <li>
 Set the team&rsquo;s client-facing investment professionals up for success by managing calendars, and overseeing that meeting preparation and any required materials or analysis has been successfully completed.
 </li>
 <li>
 Provide input on workflow and process improvements to make the team more efficient, working with members of other departments as necessary.
 </li>
 <li>
 Help maintain all relevant process documentation, meeting notes, and user guides.
 </li>
 <li>
 Participates in broader team projects / duties as needed.
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 SKILL SET
 
 
 Required Experience: 1+ years
 
 
 
 Primary Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 1+ years related experience
 </li>
 <li>
 Proven ability to organize and manage multiple priorities, meet deadlines, and follow through on projects
 </li>
 <li>
 Adapt well to changing plans and priorities; deal comfortably with ambiguity
 </li>
 <li>
 Very strong attention to detail; must demonstrate accuracy and thoroughness
 </li>
 <li>
 Demonstrate client service orientation and positive approach
 </li>
 <li>
 Demonstrated ability to be proactive and anticipate problems and events
 </li>
 <li>
 Possess excellent written and verbal communication skills
 </li>
 <li>
 Ability to work autonomously and as part of a multi-disciplinary team
 </li>
 <li>
 Proficient in Microsoft Office applications
 </li>
 <li>
 Demonstrated ability and willingness to learn and use new technology, and appreciation for the value of efficiency
 
 
 </li>
 </ul>
 
 Good To Have Skills
 
 
 
 <ul>
 <li>
 Customer service experience preferred
 </li>
 <li>
 Experience with Confluence, Salesforce and/or Workfront is a plus.
 
 
 </li>
 </ul>
 Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.
 
 
 
 What You Can Expect From Morgan Stanley
 
 
 
 We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren&rsquo;t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you&rsquo;ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There&rsquo;s also ample opportunity to move about the business for those who show passion and grit in their work.
 
 
 To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
 
 
 Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
</div>

Investment Strategy Coordinator -Analyst- Parametric

NxtWave

<div>
 
 
 Job Description:
 
 
 
 
 
 
 As a Business Operations Associate, In this role, you will play a key part in supporting field operations, ensuring smooth execution of student demos, managing logistics, auditing petty cash, and coordinating between field teams and central teams. You&rsquo;ll take full ownership of operational tasks, working closely with both the field and central operations teams to ensure that materials, travel, and data processes are managed efficiently, enabling the field business team to focus entirely on outreach and performance.This is a dynamic, on-ground role requiring strong follow-up, coordination, and a solution-oriented mindset.
 
 
 
 You're ideal for this role if you can:
 
 
 <ul>
 <li>
 Support the on-field team in day-to-day operations.
 </li>
 <li>
 Coordinate between field and central teams to ensure seamless execution of outreach activities.
 </li>
 <li>
 Ensure SOPs and operational processes are consistently followed.
 </li>
 <li>
 Communicate clearly and professionally with all stakeholders.
 </li>
 </ul>
 
 
 What are we looking for?
 
 
 <ul>
 <li>
 High ownership mindset with the ability to multitask efficiently.
 </li>
 <li>
 Willingness to travel and adapt to flexible work hours, including evenings and weekends, as per field requirements.
 </li>
 <li>
 Comfort with Google Sheets, and basic reporting tools.
 </li>
 <li>
 Strong coordination skills and proactive communication.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Student Demo &amp; Outreach Support
 
 
 <ul>
 <li>
 Accompany the field team to 12th-grade schools/colleges to assist in student demos and outreach activities.
 </li>
 <li>
 Coordinate demo logistics, including carrying materials to schools/Colleges, managing student movement, and distributing and collecting forms and brochures.
 </li>
 <li>
 Maintain accurate counts of collected forms, digitize as per protocol, and dispatch physical forms to the central office.
 </li>
 </ul>
 
 
 Inventory &amp; Equipment Management
 
 
 <ul>
 <li>
 Ensure all demo equipment (e.g., projectors, collar mics) is in working condition and maintain a log of assigned users.
 </li>
 <li>
 Maintain inventory of brochures, application forms, and marketing materials.
 </li>
 <li>
 Monitor usage and proactively raise requests for restocking.
 </li>
 <li>
 Coordinate with the central team for receiving and distributing materials sent via bus or courier.
 </li>
 </ul>
 
 
 Procurement &amp; Vendor Management
 
 
 <ul>
 <li>
 Identify and finalize local vendors; assist in collecting quotations and product samples.
 </li>
 <li>
 Support procurement of marketing materials and maintain proper purchase records.
 </li>
 <li>
 Raise payment requests with documentation and coordinate with vendors for bill submission.
 </li>
 <li>
 Track vendor payments and maintain an updated status log.
 </li>
 </ul>
 
 
 Logistics, Finance &amp; Compliance
 
 
 <ul>
 <li>
 Assist in booking travel (bus/train) and accommodation for field staff.
 </li>
 <li>
 Track petty cash issued to team members, verify bill submissions, and flag discrepancies.
 </li>
 <li>
 Ensure timely uploads of bills and maintain clear records.
 </li>
 <li>
 Share weekly cash utilization reports with finance and operations stakeholders.
 </li>
 <li>
 Follow up on reimbursements and pending finance tasks.
 </li>
 </ul>
 
 
 Internal Coordination &amp; Event Support
 
 
 <ul>
 <li>
 Assist in organizing education fairs, career sessions, and outreach events by managing materials, branding, and logistics.
 </li>
 <li>
 Coordinate between field teams and internal departments like Finance, Design, and Procurement.
 </li>
 <li>
 Monitor task checklists, follow up on non-sales tasks.
 </li>
 </ul>
 
 
 Languages Known:
 
 
 <ul>
 <li>
 Native speaker of
 
 Telugu/Tamil/Kannada/Malayalam/Marathi/Hindi/Bengali/Odia
 
 </li>
 <li>
 Working Proficiency in English.
 </li>
 </ul>
 
 
 Work Location &amp; Working Days:
 
 
 <ul>
 <li>
 Majorly involves field visits to 12th/Intermediate schools/colleges.
 </li>
 <li>
 Relevant expenses incurred during field visits (such as fuel, food, and accommodation) will be reimbursed by the company as per policy.
 </li>
 <li>
 6-Day Week
 </li>
 <li>
 Rotational Week off (Sunday won&rsquo;t be a week off)
 </li>
 <li>
 Involves extensive traveling (candidates must have their own 2 Wheeler).
 </li>
 <li>
 Should have an own laptop
 </li>
 </ul>
 
 
 Compensation:
 
 Opportunity to earn up to 3 LPA
 
 
 
</div>

Business Operations Associate

mCaffeine

<div>
 
 
 About us/Company overview:
 
 
 
 mCaffeine is India&rsquo;s 1st&ZeroWidthSpace; caffeinated personal care brand with an exciting range of Caffeinated products for young and aspiring millennials. We believe in Confidence over all skin &amp; body biases. Redefining the age-old notions of beauty associated with colour, we never sell insecurities. We have vowed not to make fairness products. At mCaffeine beauty has no colour or gender. It's about you. You are a revolution, a culture, a routine, a high, and essentially now - a Lifestyle. You are Bold, Young, and Confident.
 
 
 
 
 
 
 Come, join the pack!
 
 
 
 
 
 
 
 Job Overview:
 
 
 
 The E-commerce Operations Executive for mCaffeine will be responsible for managing and coordinating distribution operations for sales channels, ensuring the accurate and efficient handling of orders processing, maintaining Order-Delivery KPIs, and managing escalations and GRN/RTV.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Review and verify incoming orders, ensuring accuracy and completeness.
 </li>
 <li>
 Accurately input order details into the order processing system/ excel.
 </li>
 <li>
 Monitor and track the status of orders, from the point of entry to delivery and GRN discrepancies.
 </li>
 <li>
 Collaborate with cross-functional teams, including sales, marketing, and production, to optimize order processing and delivery processes.
 </li>
 <li>
 Ensure a high level of responsiveness to mails/ calls.
 </li>
 <li>
 Address and resolve any quality-related concerns or deviations.
 </li>
 <li>
 Maintain accurate records of orders, invoices, and related documents.
 </li>
 <li>
 Generate reports on order processing performance and share insights with management.
 </li>
 <li>
 Identify opportunities for process optimization and implement best practices.
 </li>
 <li>
 Coordinate with channel partners for RTV and related operations alignments
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in order processing, e-commerce operations, or a similar role is advantageous.
 </li>
 <li>
 Proficiency in Excel / Microsoft Office applications.
 </li>
 <li>
 Knowledge of inventory management systems and order tracking tools.
 </li>
 <li>
 Strong attention to detail, excellent organizational and stakeholder management skills, and the ability to work under pressure.
 </li>
 <li>
 Effective communication and crisp email writing.
 </li>
 </ul>
 
 
 
 
 
 Social Media handles:
 
 
 
 Website - https://www.mcaffeine.com/pages/about-us
 
 
 LinkedIn - https://www.linkedin.com/company/mcaffeine/mycompany/
 
 
 Instagram - https://www.instagram.com/mcaffeineofficial/
 
 
 
 
 
 
 Contact us:
 
 
 
 Careers &ndash; career@mcaffeine.com
 
</div>

Sr. Executive - Ecommerce Operations

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 MIS related work for network analysis to support critical management decisions in betterment of network uptime and architecture.
 </li>
 <li>
 Spare management for the network
 </li>
 <li>
 Proactive maintenance tracking and coordination with field team for closure
 
 
 </li>
 </ul>
 
 Technical Degree with Experience:
 
 Engineering Degree
 
 
 
 Technical &amp; Management Skills:
 
 Fluent in English, possess excellent oral and written communication skills. Strong customer focus. Handles conflict situations and make quick decision while analyzing customer complaints. Manage and drive CFTs for operational improvement project execution.
 
 
 
 Key Skills: Analytical skill, Coordination skills
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Driving improvement action plans with NOC and Field team
 </li>
 <li>
 MIS related work is based on network analysis to support critical management decisions in betterment of network uptime and architecture.
 </li>
 </ul>
</div>

Jr. Customer Service Executive - Network Operations & Support

Cushman & Wakefield

<div>
 
 Job Title
 
 
 
 Facility Executive - MIS
 
 
 
 Job Description Summary
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 [Direct the planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis.
 </li>
 <li>
 Monthly Vendor Invoicing.
 </li>
 <li>
 PR creation &ndash; As per request
 </li>
 <li>
 AMC renewal &amp; tracking
 </li>
 <li>
 PO Follow up &ndash; Daily
 </li>
 <li>
 GRN Making
 </li>
 <li>
 Monthly Advance PO Report.
 </li>
 <li>
 Payment advice shared with Vendors &ndash; as per payment release
 </li>
 <li>
 Consumable order - Monthly
 </li>
 <li>
 General Facilities work
 </li>
 <li>
 NDC
 </li>
 <li>
 Audit document
 </li>
 <li>
 Compliance document
 </li>
 <li>
 Oversees the inventory, rental, repair and maintenance of office equipment. Review with Client coordinator regarding various maintenance issue &amp; improvement of building system.
 </li>
 <li>
 Analyse/ recommend solution on the complaint analysis.
 </li>
 <li>
 Maintains compliance with departmental security, audit procedures, and Client management policy.
 </li>
 <li>
 Manage the office services needed to support department operations.
 </li>
 <li>
 Prepares correspondence, statistical, financial and other reports. Establish and maintain essential records and files
 </li>
 <li>
 Develops and establishes policies and objectives consistent with those of the organization to ensure efficient and safe operation.
 </li>
 <li>
 Data gathering and reporting on all facility operations.
 </li>
 <li>
 Periodically check / amend checklist, operation steps, spares parts consumption analysis.
 </li>
 <li>
 Work in co ordination with Client on day-to-day activities.
 </li>
 <li>
 Co-ordinate with OEM for service obligation as per AMC &amp; in case of Breakdown of system.
 </li>
 <li>
 Ensure all safety guidelines/ requirements are adhered to by team members/vendors.
 </li>
 <li>
 Preparation of Daily, Weekly and Monthly reports for Client as per the prescribed format.
 </li>
 <li>
 Arrange for monthly bills to be submitted to the Client.
 </li>
 <li>
 Coordinating for payments of the site contractors and sub vendors.
 </li>
 <li>
 Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards.
 </li>
 <li>
 Develops and implements ISO systems and processes to establish and maintain records for the operating unit.
 </li>
 <li>
 Training of onsite Employees
 </li>
 <li>
 Counselling of employees
 </li>
 <li>
 Supervising the development and maintenance of websites and ensuring the protection of users' data.
 </li>
 <li>
 Analyzing existing operations, protocols, and processes, and making plans for improvement.
 </li>
 <li>
 Conducting research, attending workshops, and networking with other professionals in the industry.
 </li>
 <li>
 Proactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experience
 </li>
 <li>
 Performs other duties as requested by your direct manager
 </li>
 <li>
 Occasional requirement to work extended hours during peak times or to assist with major functions/events
 </li>
 <li>
 Development of operational standards / playbooks / operating manuals for all aspects of the business
 </li>
 <li>
 Articulate and live the Cushman &amp; Wakefield culture, model organisational values and required behaviour and hold others (employees and peers) accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards
 </li>
 <li>
 Comply with all Cushman &amp; Wakefield systems that are in place to meet the health and safety obligations of the organisation
 </li>
 <li>
 Work safely and avoid placing yourself or anyone else&rsquo;s health and safety at risk by your acts or omissions
 </li>
 <li>
 Comply with Cushman &amp; Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities
 </li>
 <li>
 Actively participate within a community or practice group by sharing information and strategies that result in the best outcomes for the client and Cushman &amp; Wakefield
 </li>
 <li>
 Understand the Cushman &amp; Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients and staff is available
 </li>
 <li>
 Comply with Cushman &amp; Wakefield policy
 
 
 </li>
 </ul>
 INCO: &ldquo;Cushman &amp; Wakefield&rdquo;
</div>

Facility Executive - MIS

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