project manager

assistant team leader - business partner Jobs in Cairo

assistant team leader - business partner

construction team leader

fleet control shift lead

head of operations & center of excellence Jobs in Cairo

head of operations & center of excellence

operations lead

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Summary
 
 
 
 
 Job Description
 
 
 
 We are looking for an Operations Lead - NFV to join our team and be part of our growth. If you&rsquo;re a leader who is hungry for a new adventure, a multinational workplace is waiting for you.
 
 
 What's On Our Plate
 
 
 
 Team Management
 
 
 
 <ul>
 <li>
 Continuously track and check team's performance to ensure it is consistent with Internal KPIs, objectives and timelines
 </li>
 <li>
 Conduct periodic team briefings to maintain performance standards or address any changes in process flow
 </li>
 <li>
 Introduce or suggest process improvements by using knowledge and experience to improve overall output efficiency and productivity
 
 
 </li>
 </ul>
 
 Process Optimization
 
 
 
 <ul>
 <li>
 Develop SOPs to manage workload and adhere to SLAs
 </li>
 <li>
 Highlight key issues and areas of development to address with relevant internal stakeholders
 </li>
 <li>
 Enrich offline databases for ease of use and scalability
 </li>
 <li>
 Vertical Migrations
 </li>
 <li>
 Lead Vertical Migrations depending on suitability and enhanced customer experience
 </li>
 <li>
 Create category trees and product listings based on research and experimentation
 </li>
 <li>
 Work closely with Account Managers to collect relevant data from Partners
 </li>
 <li>
 Monitor pre and post performance of migrated verticals and share insights
 </li>
 <li>
 Key Account Revamp
 </li>
 <li>
 Collaborate with internal and external stakeholders to plan and execute Key Account recategorization, assortment revamp and inventory accuracy
 </li>
 <li>
 Implement strategies to optimize content relevance in order to drive incremental Sales and improve Operational metrics
 
 
 </li>
 </ul>
 
 Streamlining Local and Regional Initiatives and Campaigns
 
 
 
 <ul>
 <li>
 Project manage by coordinating with internal stakeholders for planning, implementation, execution and monitoring
 </li>
 <li>
 Organize training for new feature rollouts and content product advancements
 </li>
 <li>
 Collate and share feedback on a regular basis to maintain content standards
 </li>
 <li>
 Content Guidelines and Quality Check
 </li>
 <li>
 Ensuring guidelines and timelines are adhered for every campaign and project
 </li>
 <li>
 QC procedures to safeguard talabat and partner&rsquo;s interest and minimize
 </li>
 <li>
 escalations
 </li>
 <li>
 Minimize content-related order cancellations through regular spot checks and long-term fixes
 </li>
 <li>
 Opportunity Seeking
 </li>
 <li>
 Analyze data to drive Customer acquisition, conversion and retention with existing and new Partners
 </li>
 <li>
 Curate local campaigns by identifying gaps in the trade calendar
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What do we order ?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any related field
 </li>
 <li>
 3-5 years of experience as a Team Leader
 </li>
 <li>
 Retail experience is a plus
 </li>
 <li>
 Strong Leadership Skills
 </li>
 <li>
 Analytical and organized problem-solving abilities
 </li>
 <li>
 Ability to meet deadlines and work under pressure
 </li>
 <li>
 Ability to multitask, prioritize, and manage time efficiently.
 </li>
 <li>
 Very good knowledge of Microsoft Excel, Word and Powerpoint
 </li>
 <li>
 CMS system knowledge is a plus
 </li>
 </ul>
</div>

Operations Lead - Local Shops

Amazon

<div>
 
 Description
 
 
 
 Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA Variable Programs team.
 
 
 The Delivery partner Lead provides on-ground support to Ops team and Program Team with initiatives that require complex investigation and proactivity. With a mix of operational and program expertise the Delivery partner Lead works with various stakeholders to support, monitor and drive resolution of operational call outs to minimize the overall business risk and maintaining the high Amazon quality bar. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up &amp; monitor operations. The Delivery partner Lead is a critical role in the Variable Program team organization as it serves as a liaison between internal and external stakeholders keeping in mind business objectives. Being organized, act promptly in notifying off-operational situation, problem solver, detailed oriented are part of your DNA.
 
 
 At the same time, you will be supporting the Program team who works on the back-end to gather insights and use them to enhance program lifecycle and ensure Amazon standards and Partners best experience.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Safety
 </li>
 <li>
 Ensure all the safety norms are adhered at partner node premises
 </li>
 <li>
 Channel Relationship
 </li>
 <li>
 Field Visits &amp; Custodian of existing and new processes
 </li>
 <li>
 Escalation on Performance discussion and improvement plans with Partners
 </li>
 <li>
 Training &amp; Development
 </li>
 <li>
 Train partners associates to help deliver the best service for our customers and ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Operations
 </li>
 <li>
 Monitor operations of the assigned sites recognize patterns/trends and drive improvements
 </li>
 <li>
 Raise, support &amp; follow up on the TT for any tech/safety/MM issues faced at node locations.
 </li>
 <li>
 Ensure SOP adherence.
 </li>
 <li>
 Drive and ensure partner performance as per Amazon Standards
 </li>
 <li>
 Knowledge on On the road routing tech / performance / Labor Planning
 </li>
 <li>
 Launches
 </li>
 <li>
 Support the program team on the ground
 </li>
 <li>
 Facility Set Up (5S, End User Equipment, Facility Flow)
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 +1 years of operational experience and performance management
 
 
 Bachelor's degree (in Engineering) or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 
 
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 
 Preferred Qualifications
 
 
 
 +3 years of operational experience, process improvement
 
 
 Lean Six Sigma (Yellow Belt) knowledge
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3069916
</div>

Delivery partner Lead

PepsiCo

<div>
 
 Overview
 
 
 
 A leadership role responsible for managing and optimizing the delivery of Benefits Administration services across multiple markets. This position oversees core operational processes, vendor partnerships, budget governance, and service excellence across multiple domains including medical, telecom, life insurance, and extended benefits. The role ensures alignment with Total Rewards strategy and drives continuous improvement, compliance, and employee satisfaction.
 
 
 
 Responsibilities
 
 
 
 
 Benefits Administration
 
 
 
 <ul>
 <li>
 Lead the Benefits Administration function within the Cairo Capability Center, overseeing the delivery of benefits services across Egypt and the Middle East, and driving benefits transitions from various markets based on identified opportunities and gaps.
 </li>
 <li>
 Drive operational efficiency and ensure achievement of SLAs and KPIs.
 </li>
 <li>
 Govern vendor relationships and manage external stakeholder partnerships.
 </li>
 <li>
 Coordinate annual provider renewals in collaboration with Total Rewards, including reporting and decision-making.
 </li>
 <li>
 Oversee budget cost analysis and ensure alignment with operational plans and benefits payouts.
 </li>
 <li>
 Activate new benefits processes in coordination with Total Rewards teams.
 </li>
 <li>
 Establish formal review mechanisms and tracking processes for consistent service delivery.
 </li>
 <li>
 Identify and implement continuous improvement initiatives and service delivery enhancements.
 </li>
 <li>
 Manage internal reporting frameworks, team roles, and performance metrics.
 </li>
 <li>
 Ensure high-quality customer service and compliance with legal and company standards.
 </li>
 <li>
 Represent technical, functional, and customer perspectives in decision-making.
 </li>
 <li>
 Define internal controls and monitoring mechanisms for service delivery.
 </li>
 <li>
 Ensure knowledge management platforms and supporting technologies are optimized.
 </li>
 <li>
 Drive data quality and reporting excellence across all benefits transactions.
 </li>
 <li>
 Own escalation management and resolution processes.
 
 
 </li>
 </ul>
 
 Medical Administration
 
 
 
 <ul>
 <li>
 Oversee core medical operations: chronic medication, claims processing, and card issuance.
 </li>
 <li>
 Manage company medical consultants and healthcare staff across locations.
 </li>
 <li>
 Direct insurance providers to enhance employee medical services and resolve issues.
 </li>
 <li>
 Partner with Total Rewards to implement new medical policies and communication plans.
 
 
 </li>
 </ul>
 
 Telecom Administration
 
 
 
 <ul>
 <li>
 Manage telecom operations for Egypt BU employees, including line activations and allowances.
 </li>
 <li>
 Coordinate with telecom operators to deliver optimal solutions to business functions.
 </li>
 <li>
 Collaborate with IT to enhance network coverage across company sites.
 </li>
 <li>
 Lead telecom AOP planning and budget alignment across HR, IT, Safety, and Facilities.
 
 
 </li>
 </ul>
 
 Life Insurance
 
 
 
 <ul>
 <li>
 Manage annual enrollment processes for Egypt &amp; ME BU employees.
 </li>
 <li>
 Oversee life insurance claims and death case processes with internal and external stakeholders.
 
 
 </li>
 </ul>
 
 Extended &amp; Flexible Benefits Management
 
 
 
 <ul>
 <li>
 Lead the operational management and execution of the Flexible Management Program in Egypt &amp; Middle East.
 </li>
 <li>
 Collaborate closely with the Total Rewards team to align program design and delivery with strategic goals.
 </li>
 <li>
 Ensure seamless integration of flexible benefits into broader HR operations and employee experience.
 </li>
 <li>
 Monitor program performance, employee engagement, and feedback to drive continuous improvement
 </li>
 <li>
 Drive monthly extended benefits agenda and vendor partnerships and provide market-aligned offers and campaigns to employees.
 </li>
 <li>
 Responsible for overtime reporting and accruals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 8+ years proven experience in managing and optimizing operational functions.
 </li>
 <li>
 Experience in Shared Services, including Knowledge Management and SLA oversight.
 </li>
 <li>
 Strong analytical and budgeting skills with a track record of successfully managing large-scale operations.
 </li>
 <li>
 Exceptional stakeholder management and communication skills, fostering effective collaboration at all levels.
 </li>
 <li>
 Demonstrated ability to lead cross-functional initiatives and champion continuous improvement efforts.
 </li>
 <li>
 In-depth understanding of compliance requirements, legal frameworks, and service delivery governance.
 </li>
 </ul>
</div>

People Experience and Operations Associate Manager (Benefits Administration)

amr saad 

Role SummaryThis role leads the business and operational side of the brand. You will own the roadmap for retail, partnerships, production, and growth. Working closely with the founder, you will translate creative ideas into structured rollouts, sustainable systems, and regional expansion.&nbsp;Key Responsibilities1. Business Strategy &amp; Expansion<ul><li>Translate the creative vision into business roadmaps</li><li>Plan and implement market expansion (UAE, KSA, Europe, Asia)</li><li>Lead digital and physical retail strategies (Shopify, events, pop-ups)</li><li>Support brand positioning and storytelling in each new region</li></ul>2. Sales &amp; Distribution<ul><li>Build wholesale and DTC strategies</li><li>Manage pricing, markup models, and delivery terms</li><li>Cultivate relationships with concept stores, buyers, and platforms</li></ul>3. Partnerships &amp; PR Oversight<ul><li>Liaise with PR agencies regionally (Dubai, KSA, China, Europe)</li><li>Lead collaboration proposals and brand decks</li><li>Oversee launches, pop-ups, and capsule activations</li></ul>4. Operations &amp; Team Management<ul><li>Build internal team structure (marketing, studio, production)</li><li>Align calendars for launches, events, and production</li><li>Track inventory, logistics, and studio operations</li></ul>5. Financials &amp; Reporting<ul><li>Set and track annual budgets</li><li>Monitor monthly performance and P&amp;L</li></ul>• • Analyze performance across categories and regions

General director | business development

Breadfast

<div>
 
 
 Summary
 
 
 
 The Production Lead is responsible for coordinating daily production activities on the floor, ensuring that operations run smoothly, efficiently, and in compliance with safety and quality standards.
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 &middot;
 
 Oversee production process and ensure efficiency and quality based on company standards
 
 
 &middot; Identify damages and investigate all production problems
 
 
 &middot; Respond quickly to breakdowns and delays that could affect production plan
 
 
 &middot; Plan and design methods to improve current production process and increase efficiency
 
 
 &middot; Set daily/weekly/monthly objectives and communicate them to employees
 
 
 &middot; Ensure the implementation of production schedules and plans
 
 
 &middot; Enforce strict safety guidelines and company standards regarding safety, health and environmental protection
 
 
 &middot; Organize plant start-up and shut-down schedules to ensure minimum loss of production time and profits
 
 
 &middot; Perform quality checks to make sure quality standards are followed
 
 
 
 
 
 
 
 REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS
 
 
 <ul>
 <li>
 3+ years of experience in a production or manufacturing role, with leadership responsibilities.
 </li>
 <li>
 Strong knowledge of production processes, safety, and quality standards.
 </li>
 <li>
 Strong knowledge of maintenance planning and scheduling principles.
 </li>
 <li>
 Familiarity with CMMS (Computerized Maintenance Management Systems) and other relevant software.
 </li>
 <li>
 Excellent leadership, communication, and problem-solving skills.
 </li>
 <li>
 Ability to work effectively in a fast-paced, team-oriented environment.
 </li>
 </ul>
 
 
 
</div>

Production Engineer

Protiviti Middle East Member Firm

<div>
 
 
 Purpose of the role
 
 
 
 To lead the HR Operations Team and to ensure smooth HR administrative processes in compliance with internal policies and labor law, and to ensure positive employee experience during the onboarding and offboarding phase.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage the onboarding and offboarding processes
 </li>
 <li>
 Manage system entries regarding employees&rsquo; onboarding and offboarding, in addition to changes regarding employees updates
 </li>
 <li>
 Maintain accurate and up-to-date employee records including contracts, renewals and personnel files
 </li>
 <li>
 Manage legal cases and compliance
 </li>
 <li>
 Support the implementation and continuous improvement of the HRIS to ensure full automation of HR Operations
 </li>
 <li>
 Ensure all HR Operational processes comply with the labor law requirements and internal policies
 </li>
 <li>
 Support in monthly HR reports and dashboards using excel and HRIS data
 </li>
 <li>
 Support payroll input by providing required data to the Finance Manager
 </li>
 <li>
 Support in updating internal HR policies and procedures
 </li>
 <li>
 Acts as a point of contact for HR Operations queries from employees and managers
 </li>
 <li>
 Provide insights and suggestions for optimizing workflow through system features
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Human Resources, or any related field
 </li>
 <li>
 Minimum 4-5 years of experience in HR Operations
 </li>
 <li>
 Solid understanding of personnel processes, payroll, taxes and Egyptian labor law are a must
 </li>
 <li>
 Strong Excel skills
 </li>
 <li>
 Experience in HRIS and system implementation
 </li>
 <li>
 Pro-active and solution-oriented mindset
 </li>
 <li>
 Strong leadership skills and teamwork
 </li>
 <li>
 Strong organizational and time-managements skills
 </li>
 <li>
 Ability to communicate professionally with team leaders and managers
 </li>
 </ul>
 
 
</div>

HR Operations Senior Specialist

Explore 805+ Operations lead in Cairo this September. Find roles across top companies and apply now to boost your career.

805 operations lead jobs IN Cairo

Operations Lead - Local Shops

Delivery partner Lead

People Experience and Operations Associate Manager (Benefits Administration)

General director | business development

Production Engineer

Production Engineer

HR Operations Senior Specialist