operations coordinator

operations executive

content team lead

contract team lead

hr operation team leader

operations lead

Beyond Menu

<div>
 At BeyondMenu, we empower local restaurants to thrive through digital hospitality. Our all-in-one online ordering solution is purpose-built for independent restaurant owners, helping them grow their business with simple, effective tools for online and in-person service.
 
 
 We are profitable, rapidly growing, and backed by Bregal Sagemount&mdash;one of the most successful private equity firms in the world. As part of their portfolio, we&rsquo;re scaling fast with a focus on results, accountability, and long-term success.
 
 
 If you&rsquo;re looking to join a high-performance team and help build the future of restaurant tech, we want to hear from you.
 
 
 
 What You&rsquo;ll Do:
 
 
 As the Joint Operations Lead, you will serve as the central coordinator&mdash;or "air traffic controller"&mdash;for tactical execution across multiple intersecting teams, including revenue operations, Jira administration, telephony, marketing operations, bug reporting/resolution, and internal tools engineering. This role forms the &ldquo;connective tissue&rdquo; of our business operations, combining Scrum Master facilitation with project management oversight, focusing on driving execution, fostering alignment, developing metrics and KPIs, and ensuring smooth handoffs between developers and end-user teams. You will prioritize work, facilitate communication, develop robust rituals and internal go-to-market strategies, manage project timelines and resources, and champion the adoption of new tools and processes to maximize operational efficiency for our various teams.
 
 
 This is a remote position based in Egypt, requiring fluent English proficiency. We're looking for an assertive, direct communicator who excels at managing competing priorities from various leaders by understanding the &ldquo;why&rdquo; behind every work request.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Facilitate Cross-Team Alignment: Act as the key liaison to ensure seamless collaboration between revenue operations, Jira admin, telephony, marketing operations, customer support bug reporting, and internal tools engineering teams. Identify intersections in workflows and resolve bottlenecks to keep projects on track
 </li>
 <li>
 Drive Execution and Prioritization: Oversee tactical-level execution by prioritizing tasks, managing backlogs, and adapting to shifting demands from multiple stakeholders. Use Scrum methodologies to guide sprints, retrospectives, and stand-ups tailored to cross-functional needs, while applying project management principles to define scopes, timelines, and deliverables
 </li>
 <li>
 Project Planning and Management: Work with the project management office to develop and maintain project plans, conduct risk assessments, mitigate issues, and ensure projects are delivered on time and within scope
 </li>
 <li>
 Enhance Communication and Rituals: Develop and implement strong communication protocols, including regular check-ins, status updates, and escalation processes. Build internal go-to-market strategies to facilitate smooth tool handoffs, ensuring developers and user teams are aligned on requirements and outcomes
 </li>
 <li>
 Drive Adoption of new developments: work with sales enablement to drive adoption of the new internal tools and processes developed by Joint Operations. Develop a training backlog and work with product team and sales enablement to coordinate quarterly updates to pitch decks and other enablement materials. Iterate on strategies to increase usage and ROI
 </li>
 <li>
 Stakeholder Management: Communicate effectively with leaders and team members at all levels, providing clear updates on progress, risks, and resolutions. Manage competing priorities assertively while fostering a collaborative environment
 </li>
 <li>
 Process Improvement: Continuously refine alignment and development practices, leveraging your technical aptitude to understand tool integrations (e.g., Jira workflows, telephony systems) and recommend enhancements.
 </li>
 <li>
 Reporting and Metrics: Track key performance indicators for operational efficiency, adoption rates, project delivery, and overall performance. Provide insights to leadership on areas for improvement, including variance reports and post-project reviews
 
 
 
 
 
 </li>
 </ul>
 
 What you need:
 
 
 
 <ul>
 <li>
 Experience:
 </li>
 <li>
 3+ years in Revenue Operations and/or GTM Operations
 </li>
 <li>
 Proven track record of process improvement, metrics/analytics ownership
 </li>
 <li>
 Project Management experience is strongly preferred
 </li>
 <li>
 Technical Aptitude: High level of technical understanding to grasp complex systems like Jira, telephony integrations, and internal tools&mdash;software engineering experience is not required, but the ability to quickly learn and discuss technical concepts is essential
 </li>
 <li>
 Communication: Excellent verbal and written communication skills; assertive and direct in approach, with the ability to influence without authority
 </li>
 <li>
 Prioritization Expertise: Adept at juggling competing demands from multiple leaders, making data-driven decisions to align on priorities
 </li>
 <li>
 Language and Location: Fluent in English; must be based in Egypt for this remote role
 </li>
 <li>
 Certifications: Scrum Master certification (e.g., CSM, PSM) and/or Project Management certification (e.g., PMP, PRINCE2) are a plus but not required.
 </li>
 <li>
 Personal Attributes: Proactive, detail-oriented, and resilient in a fast-paced environment. Strong problem-solving skills with a focus on collaboration and results
 </li>
 <li>
 Working Hours &amp; Availability: Must be willing and able to work during US business hours (e.g., EST/CST timezones). As this role is based in Egypt, this requires a late-shift schedule to ensure full overlap with the core team
 </li>
 <li>
 Agile Mastery &amp; Coaching: Deep understanding of Agile frameworks (Scrum, Kanban) with the ability to coach teams on adoption and continuous improvement.
 
 
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Joint Operations Lead

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 
 Responsibilities
 
 
 
 We're seeking a Team lead for Ultra Fast Grocery (UFG) Under The Roof (UTR) operations in Egypt. In this role, you will be responsible for:
 
 
 Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations:
 
 
 Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
 
 
 Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
 
 
 The job requires to work on flexible shifts including night/ weekends and different areas
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within Egypt
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A3089517
</div>

Operations Executive, Amazon Now, Amazon Now - Egypt

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your leadership across different levels
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 
 
 </li>
 </ul>
 A day in the life
 
 
 As an Operations Manager, you will play a critical role in driving your team&rsquo;s success. You&rsquo;ll oversee performance across your department, setting clear expectations and ensuring each team member has the right tools and resources to achieve their goals. Your role goes beyond day-to-day execution &mdash; you&rsquo;ll partner with site leadership, regional stakeholders, and support teams to remove obstacles, influence decisions, and deliver results at scale. This is an opportunity to lead with impact, empower your team, and shape the future of our operations.
 
 
 
 About The Team
 
 
 
 A home grown leadership team, built on strong Amazon standards and driven by a high bar of excellence. We operate as one team, united in our mission to build a best-in-class Center of Excellence in operations. Together, we foster an environment of trust, collaboration, and ownership, where leaders and associates can thrive. As we continue raising the bar, we remain committed to Amazon&rsquo;s vision of becoming Earth&rsquo;s Best Employer.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3142658
</div>

Operations Manager, Fulfilment Center Operations

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are looking for a Team Lead &ndash; Sales Admin to lead and develop the Sales Admin team, ensure accurate and efficient sales processes, and support seamless partner activation. This role oversees Admin Account Managers and collaborates with Sales, Onboarding, Restaurant Operations, and Inventory Management to maintain data accuracy and deliver an excellent partner experience.
 
 
 
 WHAT&rsquo;S ON YOUR PLATE?
 
 
 
 <ul>
 <li>
 Lead and mentor the Sales Admin team, assign and monitor tasks, ensure timely delivery, and provide ongoing coaching to build a culture of accuracy, ownership, and customer focus.
 </li>
 <li>
 Oversee vendor and contract processes, including new contract creation, updates, extensions, terminations, annex preparation, and accurate bank detail management.
 </li>
 <li>
 Manage tablet and SIM operations, including collections, replacements, SIM requests, activations, and coordination with IMU for stock and issue resolution.
 </li>
 <li>
 Support partner activation by coordinating with Sales and related teams, managing switches and new setups, and ensuring fast, proactive handling of all partner admin requests.
 </li>
 <li>
 Ensure data accuracy, identify and improve process gaps, standardize Sales Admin operations across regions, and support centralized operational enhancements.
 </li>
 <li>
 Collaborate with Onboarding, Restaurant Operations, IMU, and Sales Operations leadership to ensure a smooth partner journey and support key projects, including reachability, missing branches, price disparity, ESR validation, NPS, churn validation, and DLD/DLP monitoring.
 
 
 </li>
 </ul>
 
 WHAT DID WE ORDER?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Operations, or related field.
 </li>
 <li>
 3&ndash;5 years of experience in Sales Operations, Admin Operations, or similar functions.
 </li>
 <li>
 Previous experience in team leadership or supervising a small team is preferred.
 </li>
 <li>
 Strong organizational, analytical, and problem-solving skills.
 </li>
 <li>
 High attention to detail and commitment to accuracy.
 </li>
 <li>
 Proficiency in systems used for contracts, onboarding, or sales processes is a plus.
 </li>
 </ul>
</div>

Team Lead Sales Admin

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What's On Your Plate?
 
 
 
 <ul>
 <li>
 Lead Talabat Egypt&rsquo;s overall supply ecosystem, ensuring a sustainable, high-quality, and high-performing rider base across the country.
 </li>
 <li>
 Develop and execute the overall supply growth and acquisition strategy aligned with business demand and market dynamics.
 </li>
 <li>
 Lead long-term supply forecasting and planning to ensure full coverage and service level adherence.
 </li>
 <li>
 Identify and launch new supply channels such as female riders, refugees, micro-financing, and e-bikes to diversify and sustain fleet growth.
 </li>
 <li>
 Manage the full lifecycle of 3PL partnerships, from selection and onboarding to performance management and contract renewals.
 </li>
 <li>
 Set clear KPIs and SLAs for 3PL partners, ensuring compliance, efficiency, and rider quality.
 </li>
 <li>
 Build and maintain strong strategic relationships with key 3PL partners to drive alignment and operational excellence.
 </li>
 <li>
 Lead and manage the on-ground operations team to ensure smooth daily operations, compliance, and service quality.
 </li>
 <li>
 Monitor and improve key operational KPIs including rider supply rate, EPH, order-on-time percentage, and churn rate.
 </li>
 <li>
 Implement standardized processes and digital tools to enhance control, visibility, and scalability across operations.
 </li>
 <li>
 Coach and develop a high-performing team of managers, seniors, and specialists across supply, 3PLs, and operations.
 </li>
 <li>
 Foster a culture of accountability, collaboration, and continuous improvement within the team.
 </li>
 <li>
 Work closely with cross-functional teams such as People, Finance, Commercial, and Product to align on strategies and deliverables.
 </li>
 <li>
 Identify and implement process improvements and best practices to enhance efficiency and rider satisfaction.
 </li>
 <li>
 Drive automation and technology-enabled initiatives to improve visibility and performance management.
 </li>
 <li>
 Oversee equipment management including uniforms, delivery boxes, and e-bikes to ensure consistent quality and operational standards.
 </li>
 <li>
 Ensure adherence to performance KPIs such as supply run rate, rider churn and retention, 3PL compliance, rider NPS, EPH, and operational coverage.
 </li>
 <li>
 Build long-term plans to sustain growth and strengthen Talabat&rsquo;s market leadership position.
 </li>
 </ul>
</div>

Sr. Manager Logistics Operations

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your leadership across different levels
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 
 
 </li>
 </ul>
 A day in the life
 
 
 As an Operations Manager, you will play a critical role in driving your team&rsquo;s success. You&rsquo;ll oversee performance across your department, setting clear expectations and ensuring each team member has the right tools and resources to achieve their goals. Your role goes beyond day-to-day execution &mdash; you&rsquo;ll partner with site leadership, regional stakeholders, and support teams to remove obstacles, influence decisions, and deliver results at scale. This is an opportunity to lead with impact, empower your team, and shape the future of our operations.
 
 
 
 About The Team
 
 
 
 A home grown leadership team, built on strong Amazon standards and driven by a high bar of excellence. We operate as one team, united in our mission to build a best-in-class Center of Excellence in operations. Together, we foster an environment of trust, collaboration, and ownership, where leaders and associates can thrive. As we continue raising the bar, we remain committed to Amazon&rsquo;s vision of becoming Earth&rsquo;s Best Employer.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3093635
</div>

Protiviti Middle East Member Firm

<div>
 
 
 Purpose of the role:
 
 
 
 
 
 
 To lead the HR OperationsTeam and to ensure smooth HR administrative processes in compliance with internalpolicies and labor law, and to ensure positive employee experience during theonboarding and offboarding phase.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage the onboarding and offboarding processes, including conducting exit interviews and ensuring a smooth clearance of employees
 </li>
 <li>
 Manage employee onboarding and offboarding and system entries
 </li>
 <li>
 Maintain accurate and up-to-date employee records including contracts, renewals and personnel files
 </li>
 <li>
 Manage legal casesand compliance
 </li>
 <li>
 Support the implementation and continuous improvement of the HRIS to ensure full automation of HR Operations
 </li>
 <li>
 Ensure all HR Operational processes comply with the labor law requirements and internal policies
 </li>
 <li>
 Support in monthly HR reports and dashboards using excel and HRIS data
 </li>
 <li>
 Support payroll input by providing required data to the Finance Manager
 </li>
 <li>
 Support in updating internal HR policies and procedures
 </li>
 <li>
 Acts as a point of contact for HR Operations queries from employees and managers
 </li>
 <li>
 Provide insights and suggestions for optimizing workflow through system features
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Human Resources, or any related field
 </li>
 <li>
 Minimum 5 years of experience in HR Operations
 </li>
 <li>
 Solid understanding of personnel processes, Egyptian labor law and HR policies are a must
 </li>
 <li>
 Strong excel skills
 </li>
 <li>
 Experience in HRIS and system implementation
 </li>
 <li>
 Pro-active and solution-oriented mindset
 </li>
 <li>
 Strong leadership skills and teamwork
 </li>
 <li>
 Strong organizational and time-managements skills
 </li>
 <li>
 Ability to communicate professionally with team leaders and managers
 </li>
 </ul>
 
 
</div>

HR Operations Senior Specialist

Explore 698+ Operations lead in Cairo this December. Find roles across top companies and apply now to boost your career.

698 operations lead jobs IN Cairo

Joint Operations Lead

Operations Executive, Amazon Now, Amazon Now - Egypt

Operations Manager, Fulfilment Center Operations

Team Lead Sales Admin

Sr. Manager Logistics Operations

Operations Manager, Fulfilment Center Operations

HR Operations Senior Specialist