business development executive Jobs in Cairo

business development executive

central operations support executive, ef mena Jobs in Cairo

central operations support executive, ef mena

enterprise data operations asst analyst Jobs in Cairo

enterprise data operations asst analyst

head of operations & center of excellence Jobs in Cairo

head of operations & center of excellence

operations manager

operations executive

Traveazy Group

<div>
 
 
 About the Role
 
 
 
 
 
 
 As an Operations Executive, you will be responsible for managing
 
 flight and hotel bookings
 
 . This role involves handling bookings end-to-end, ensuring compliance with travel policies, and delivering excellent customer service while coordinating with airlines, hotels, bed banks, and internal teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Flight Operations
 
 
 <ul>
 <li>
 Prepare flight bookings, generate PNRs, and provide quotations.
 </li>
 <li>
 Book, issue, amend, refund, and cancel flight tickets through GDSs (Amadeus, Travelport, Sabre, Worldspan) and online platforms.
 </li>
 <li>
 Ensure compliance with airline policies, fare rules, discount authority, and approval chains.
 </li>
 <li>
 Manage ticket sales entries, cash controls, and customer credit limits.
 </li>
 <li>
 Follow quality assurance measures to avoid Airline Debit Memos.
 </li>
 <li>
 Provide customers with accurate travel prerequisites, including airline-specific and destination-specific rules.
 </li>
 </ul>
 
 
 
 
 
 Hotel &amp; Ground Services Operations
 
 
 <ul>
 <li>
 Manage hotel bookings through B2B portals, suppliers, and bed banks.
 </li>
 <li>
 Maintain strong relationships with hotels and travel suppliers to resolve booking issues.
 </li>
 <li>
 Coordinate with clients to meet their accommodation and travel preferences.
 </li>
 <li>
 Support finance teams with reconciliation of supplier invoices and receivables.
 </li>
 </ul>
 
 
 
 
 
 Customer Service &amp; Experience
 
 
 <ul>
 <li>
 Deliver outstanding service by addressing client inquiries promptly and professionally.
 </li>
 <li>
 Maintain and update customer profiles and preferences in CRM.
 </li>
 <li>
 Handle complaints effectively and escalate unresolved issues when needed.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Reporting
 
 
 <ul>
 <li>
 Work with cross-functional teams for smooth operations.
 </li>
 <li>
 Prepare sales and booking reports and share operational insights with management.
 </li>
 <li>
 Provide feedback to enhance processes and operational effectiveness.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business management, Hospitality, or equivalent.
 </li>
 <li>
 IATA certification is an advantage.
 </li>
 <li>
 Minimum 3 years in travel operations/agency environment, with expertise in both flights and hotels.
 </li>
 <li>
 Proficiency in GDSs (Amadeus, Travelport, Sabre, Worldspan).
 </li>
 <li>
 Experience with hotel booking portals (Booking.com, bed banks, B2B platforms).
 </li>
 <li>
 Strong MS Office skills (Excel, Word)
 </li>
 <li>
 Arabic speaker with excellent English (spoken &amp; written).
 </li>
 <li>
 
 Willingness to work in rotational shifts.
 
 </li>
 </ul>
 
 
 
</div>

Operations Executive (Travel industry | Flight + Hotel booking)

Amazon

<div>
 
 Description
 
 
 
 The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
 
 
 Key job responsibilities
 
 
 This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives
 </li>
 <li>
 Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
 </li>
 <li>
 Train and direct sellers for execution and adherence of norms and practices
 </li>
 <li>
 Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience
 </li>
 <li>
 Willing to work on weekends
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 &lt;1 years of experience, preferably Operations.
 <li>
 Excellent Communication Skills.
 </li>
 <li>
 Demonstrated basic analytical ability, results-oriented environment with external customer interaction.
 </li>
 <li>
 Highly proficient in Microsoft excel and Windows based applications.
 </li>
 <li>
 Able to work on weekends (and shifts)
 </li>
 <li>
 Should be fluent in English and Arabic (Verbal and written).
 
 
 </li>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Skill to handle external sellers as stakeholders/customers with outstanding organizational and follow-up skill
 </li>
 <li>
 Good analytical and problem solving skills with a capability of setting priorities and working under pressure
 </li>
 <li>
 Must be able to multi-task, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel
 </li>
 <li>
 Experience in working with logistics and/or manufacturing industry is an advantage
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3053477
</div>

Central Operations Support Executive, AMET EF

<div>
 
 Description
 
 
 
 The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stake holder management, within and outside of Amazon, rolling out of new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
 
 
 Key job responsibilities
 
 
 This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Remotely monitor efficient functioning of the assigned sites via out bound call, emails and by coordination with field executives
 </li>
 <li>
 Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
 </li>
 <li>
 Train and direct sellers for execution and adherence of norms and practices
 </li>
 <li>
 Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience
 </li>
 <li>
 Willing to work on weekends
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 &lt;1 years of experience, preferably Operations.
 <li>
 Excellent Communication Skills.
 </li>
 <li>
 Demonstrated basic analytical ability, results-oriented environment with external customer interaction.
 </li>
 <li>
 Highly proficient in Microsoft excel and Windows based applications.
 </li>
 <li>
 Able to work on weekends (and shifts)
 </li>
 <li>
 Should be fluent in English and Arabic (Verbal and written).
 
 
 </li>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Skill to handle external sellers as stakeholders/customers with outstanding organizational and follow-up skill
 </li>
 <li>
 Good analytical and problem solving skills with a capability of setting priorities and working under pressure
 </li>
 <li>
 Must be able to multi-task, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel
 </li>
 <li>
 Experience in working with logistics and/or manufacturing industry is an advantage
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A2812567
</div>

Central Operations Support Executive, EF MENA

Allianz Partners

<div>
 As the Head of Operations and Centre of Excellence for Allianz Partners in Egypt, you will play a critical role in leading the international business serviced from Egypt and the Local TPA service teams. This position is essential for ensuring the seamless delivery of services to global markets, supporting a diverse range of operations. You will deliver within a matrix structure by collaborating with global functional heads to ensure operational excellence across all sub-functional areas such as: Claims, Helpline, Medical Services, Policy Management, and Technical Support.
 
 
 
 What You Do
 
 
 
 Responsibilities will include, but are not limited to, the following:
 
 
 <ul>
 <li>
 Leadership &amp; Management: Lead in a matrix structure all operational processes supporting the international and local business serviced from Egypt, ensuring excellent service delivery in line with global performance metrics, quality standards, and service level agreements (SLAs).
 </li>
 <li>
 Strategic Development: Define and implement strategies to optimise operational efficiency, embrace automation and AI solutions as well as drive continuous improvement and innovation.
 </li>
 <li>
 Performance Monitoring: Track and analyse key performance indicators (KPIs) to identify improvement opportunities and ensure proactive resolution of identified issues and gaps.
 </li>
 <li>
 Stakeholder Engagement: Build and maintain strong relationships with stakeholders. Act as the primary point of contact for escalations and updates, collaborating closely with the Regional Head of Operations MEA and other global functional leaders.
 </li>
 <li>
 Team Development: Promote a high-performance culture by coaching, developing and upskilling team members to meet the demands of international operations and reporting excellence.
 </li>
 <li>
 Change Advocacy: Champion transformation and innovation initiatives, prioritising the adoption of automation and AI-enabled tools to improve efficiency, productivity and quality.
 </li>
 <li>
 Management Reporting: Deliver accurate and timely reporting, ensuring that operational functions have the insights required to demonstrate performance against strategic and operational objectives
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 To be successful in this position you will need to have the following skills/ experience:
 
 
 <ul>
 <li>
 Educational Background: Minimum of a third-level degree, with a Medical Doctor qualification preferred
 </li>
 <li>
 Professional Experience: Proven experience of 8 years+ in an Operations leadership role, ideally with international exposure; experience as a site lead or operations manager in a multinational company is an advantage.
 </li>
 <li>
 Operations Expertise: Deep understanding of operations management, process optimisation, and industry best practices, with a strong understanding of automation and AI applications. Experience with Robotic Process Automation (RPA) tools is a strong plus.
 </li>
 <li>
 Leadership Skills: Strong leadership capabilities, including identifying and developing talent, engaging employees, and holding teams accountable for their results.
 </li>
 <li>
 Interpersonal Skills: Excellent verbal and written communication skills, with the ability to deliver presentations to various audiences, including senior executives.
 </li>
 <li>
 Strategic Orientation: Ability to apply a long-term, big-picture perspective that supports innovation and focuses on changes that add value to the business.
 </li>
 <li>
 Change Management: Experience in driving change and innovation within operations functions, with an emphasis on continuous improvement, automation, and the adoption of AI solutions.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 Our employees play an integral part in our success as a business.
 
 
 We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
 
 
 80740 | Operations | Management | Allianz Executive | Allianz Partners | Full-Time | Permanent
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
 
 
 Join us. Let's care for tomorrow.
 
 
 Note: Diversity of minds is an integral part of Allianz&rsquo; company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
</div>

Head of Operations & Center of Excellence

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Quality Operations Executive will oversee the day-to-day application management operations, focusing on fraud detection and prevention, on-ground execution, and problem-solving to enhance customer satisfaction and application efficiency.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Monitor application transactions to detect suspicious activities, potential fraud, and irregular patterns.
 </li>
 <li>
 Investigate flagged transactions and take appropriate actions, such as account suspension or point reversals.
 </li>
 <li>
 Develop and implement fraud prevention strategies in collaboration with the IT and Data Analytics teams.
 </li>
 <li>
 Oversee the execution of loyalty program activities at on-ground customer touchpoints, ensuring smooth operations and adherence to standard procedures.
 </li>
 <li>
 Supervise point redemption counters, kiosks, or desks, ensuring high-quality service delivery.
 </li>
 <li>
 Provide training and guidance to on-ground staff to ensure they are well-versed the application policies and procedures.
 </li>
 <li>
 Act as the first point of escalation for customer issues related to the application, ensuring swift and effective resolution.
 </li>
 <li>
 Identify recurring problems, analyze root causes, and recommend improvements to processes or systems.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 2&ndash;3 years in application management, customer experience, or quality operational roles.
 </li>
 <li>
 Prior experience in fraud management is an advantage.
 </li>
 <li>
 Excellent problem-solving and decision-making abilities.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Quality Operations Senior Associate

<div>
 
 
 JOB TITLE
 
 
 
 People and Organization Senior Executive | Majid Al Futtaim Entertainment | Head Office
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The People and Organization Senior Executive serves as a trusted operational partner, providing advanced support in executing people strategies that enhance employee engagement, development, and organizational effectiveness.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Manage end-to-end employee lifecycle processes, ensuring compliance with internal standards.
 </li>
 <li>
 Provide advanced guidance to employees and managers on people and organization related concerns.
 </li>
 <li>
 Drive employee engagement activities, acting as a key point of contact for teams and leaders.
 </li>
 <li>
 Assist in designing and delivering engagement initiatives that align with organizational values.
 </li>
 <li>
 Collaborate with managers to identify employee development needs.
 </li>
 <li>
 Manage compliance with Egypt labor laws and internal policies.
 </li>
 <li>
 Ensure hiring processes are in line with organizational targets and requirements.
 </li>
 <li>
 Maintain accurate data and regularly audit employee files for compliance.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 3-5 years of experience in an people and organization support role with expanded responsibilities.
 </li>
 <li>
 Familiarity with Egypt labor laws and experience supporting compliance initiatives.
 </li>
 <li>
 Fluency in English is required; proficiency in Arabic is preferred.
 </li>
 <li>
 Effective communication and interpersonal skills to support managers and employees.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

People and Organization Senior Executive

Explore 576+ Operations executive in Cairo this September. Find roles across top companies and apply now to boost your career.

576 operations executive jobs IN Cairo

Operations Executive (Travel industry | Flight + Hotel booking)

Central Operations Support Executive, AMET EF

Central Operations Support Executive, EF MENA

Central Operations Support Executive, EF MENA

Head of Operations & Center of Excellence

Quality Operations Senior Associate

People and Organization Senior Executive