operations manager

operations coordinator Jobs in Doha Qatar

operations coordinator

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operation & maintenance manager Jobs in Doha Qatar

operation & maintenance manager

operations manager/coordinator

NAFFCO Fire Fighting Equipment Safety Systems

<p><b>Job Opening: Operations Coordinator</b><br/><b>Location:</b> Doha, Qatar<br/><b>Company:</b> NAFFCO Qatar<br/><b>Employment Type:</b> Full-time</p><p>We are seeking a proactive and detail-oriented <b>Operations Coordinator</b> with at least <b>2 years of experience</b> to support our daily business operations. The ideal candidate will play a key role in ensuring smooth coordination across departments, maintaining operational efficiency, and supporting project execution.</p><p><b>Key Responsibilities:</b></p><ul><li>Coordinate and monitor day-to-day operational activities.</li><li>Assist in planning and executing operational strategies.</li><li>Liaise with internal departments to ensure timely delivery of tasks.</li><li>Maintain documentation, reports, and records related to operations.</li><li>Support logistics, procurement, and scheduling activities.</li><li>Identify process improvements and contribute to operational efficiency.</li><li>Preparing Monthly Man-Hour Report</li><li>Managing and maintaining project-related documents in electronic format-organize including contracts, budget sheets, man-hour sheets, FSR, QCD reports, and checklists.</li><li>Updating actual man-hours for MFO and Maintenance Project to follow up with Engineers to ensure that the work is completed within the approved/budgeted man-hours</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field.</li><li>Minimum <b>2 years of experience</b> in an operations or administrative role.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in MS Office and ERP systems.</li><li>Ability to work independently and in a team environment.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience in construction, engineering, or facility management sectors.</li><li>Familiarity with project coordination and reporting tools.</li><li>Immediate availability is a plus</li><li>With valid transferrable QID or NOC</li></ul><p>How to Apply:</p><p>Send your updated CV to recruitment@naffco.com or najergubat.hh@outlook.com with the subject line: &ldquo;Application &ndash; Operations Coordinator&rdquo;</p><p>Job Type: Full-time</p>

Operations Coordinator

ECCO Gulf Majorel Qatar

<div><h2 class="jobSectionHeader"><b>Position Summary</b></h2>
<p>
The operations Coordinator is responsible for supporting and coordinating the day-to-day operational activities of the Contact Centre. The role ensures the contact centre operates efficiently, meets service level targets, and delivers a high standard of citizen/customer service in line with the Ministry&rsquo;s objectives. The coordinator acts as the bridge between frontline agents, supervisory management and supporting functions (e.g., workforce planning, quality assurance, IT, training).</p>
<h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2>
<ul>
<li><p>Monitor and coordinate the contact centre workflows: call volumes, email/chat enquiries, service level agreements (SLAs), agent schedules and shift adherence.</p>
</li>
<li><p>Support the forecasting and scheduling of agents, in coordination with workforce planning, to meet required staffing levels and minimise idle time or over-utilisation.</p>
</li>
<li><p>Track, collect and analyse operational data (e.g., call volumes, average handle time, abandon rate, first-contact resolution) and prepare regular reports for management with actionable insights.</p>
</li>
<li><p>Assist in the revision and implementation of standard operating procedures (SOPs), process flows and contact centre policies to improve efficiency and quality of service.</p>
</li>
<li><p>Provide operational support to team leads and agents: respond to escalations, assist with real-time monitoring (e.g., queue statuses, service-level breaches), and ensure escalation protocols are followed.</p>
</li>
<li><p>Liaise with other departments (IT, training, quality, CRM/system support) to ensure that tools, systems and resources used by the contact centre are functioning correctly and are optimised.</p>
</li>
<li><p>Contribute to quality assurance and continuous improvement initiatives: review agent performance metrics, identify training needs, highlight process gaps and propose solutions.</p>
</li>
<li><p>Maintain and update operational documentation, logs and dashboards; ensure accuracy and timeliness of data.</p>
</li>
<li><p>Ensure compliance with relevant guidelines, regulations and confidentiality requirements (particularly given the public sector / governmental environment).</p>
</li>
<li><p>Support ad-hoc projects related to contact centre enhancements (e.g., new channel integration, self-service implementation, automation) as required by the Ministry.</p>
</li>
</ul><p><b>Minimum Requirements:</b></p>
<ul>
<li><p>Bachelor&rsquo;s degree in business administration, Management, Communications, or related field.</p>
</li>
<li><p>3-5 years of experience in a contact centre operations role (public sector or large service organisation preferred).</p>
</li>
<li><p>Experience working with operational metrics, dashboards and reporting.</p>
</li>
<li><p>Strong knowledge of contact centre systems and tools (e.g., CRM, telephony, workforce management software) is an advantage.</p></li></ul></div><p></p>

ECCO Gulf WLL

<div>
 Position Summary
 <br/>
 <br/>
 The operations Coordinator is responsible for supporting and coordinating the day-to-day operational activities of the Contact Centre. The role ensures the contact centre operates efficiently, meets service level targets, and delivers a high standard of citizen/customer service in line with the Ministry&rsquo;s objectives. The coordinator acts as the bridge between frontline agents, supervisory management and supporting functions (e.g., workforce planning, quality assurance, IT, training).
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Monitor and coordinate the contact centre workflows: call volumes, email/chat enquiries, service level agreements (SLAs), agent schedules and shift adherence.
  </li>
  <li>
   Support the forecasting and scheduling of agents, in coordination with workforce planning, to meet required staffing levels and minimise idle time or over-utilisation.
  </li>
  <li>
   Track, collect and analyse operational data (e.g., call volumes, average handle time, abandon rate, first-contact resolution) and prepare regular reports for management with actionable insights.
  </li>
  <li>
   Assist in the revision and implementation of standard operating procedures (SOPs), process flows and contact centre policies to improve efficiency and quality of service.
  </li>
  <li>
   Provide operational support to team leads and agents: respond to escalations, assist with real-time monitoring (e.g., queue statuses, service-level breaches), and ensure escalation protocols are followed.
  </li>
  <li>
   Liaise with other departments (IT, training, quality, CRM/system support) to ensure that tools, systems and resources used by the contact centre are functioning correctly and are optimised.
  </li>
  <li>
   Contribute to quality assurance and continuous improvement initiatives: review agent performance metrics, identify training needs, highlight process gaps and propose solutions.
  </li>
  <li>
   Maintain and update operational documentation, logs and dashboards; ensure accuracy and timeliness of data.
  </li>
  <li>
   Ensure compliance with relevant guidelines, regulations and confidentiality requirements (particularly given the public sector / governmental environment).
  </li>
  <li>
   Support ad-hoc projects related to contact centre enhancements (e.g., new channel integration, self-service implementation, automation) as required by the Ministry.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in business administration, Management, Communications, or related field.
  </li>
  <li>
   3-5 years of experience in a contact centre operations role (public sector or large service organisation preferred).
  </li>
  <li>
   Experience working with operational metrics, dashboards and reporting.
  </li>
  <li>
   Strong knowledge of contact centre systems and tools (e.g., CRM, telephony, workforce management software) is an advantage.
  </li>
 </ul>
</div>


Candidzone

<p>We are hiring!</p><p><b>Operations Manager</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field.</li><li>Master's Degree is an added advantage</li><li>Minimum of 2&ndash;3 years as operations manager in retail (lifestyle, variety, or specialty stores)</li><li>Experience in operations management, project management, and staff management.</li><li>Proficiency in budgeting, financial analysis, and cost management.</li><li>Excellent communication, leadership, and organizational skills.</li><li>Knowledge of industry regulations, safety standards, and compliance requirements.</li><li>Experience with ERP systems and other operational management software is a plus.</li></ul><p>Job Types: Full-time, Permanent</p>

Operations Manager

<div>Overview:
<div><b>
***This position is physically located in Qatar in support of LOGCAP***</b></div><div></div><div><br>
Under the supervision of the Site Manager and/or Task Order Manager, the Operations Manager is responsible for assisting the Site Manager with the day-to-day operational execution of all LOGCAP Program functions at the assigned location, supervises and provides leadership to assigned personnel, and has responsibility for problem resolution, planning, execution, and leadership of LOGCAP functions across the site. The Operations Manager must demonstrate exemplary management and leadership capabilities, especially in the areas of collaboration, team building, talent development, fiscal and human resources management, and process improvement. On behalf of the Site Manager, the Operations Manager will also interface directly with the Customer for mission accomplishment and problem resolution.</div>
Responsibilities:
<div><i>
This position description is subject to change at any time as needed to meet the requirements of the program or company</i></div><ul><li>
Assist the Site Manager and/or Task Order Manager with the day-to-day operations of the assigned Site; serves as the main POC for the site in the absence of the Site Manager</li><li>
Provides oversight to the assigned locations Operations staff.</li><li>
Ensures that all CDRL reporting requirements are met within the established timelines</li><li>
Provides leadership, consultation, and mentoring to all assigned personnel, creates development opportunities for junior leaders and fosters a culture of continuous teaming throughout the organization.</li><li>
For his/her assigned location/area ensures that organizational goals are in alignment with Vectrus objectives</li><li>
Performs other duties as assigned.</li></ul>
Qualifications:
<ul><li><b>Minimum Qualifications</b>: Education/Certifications: One-year related experience may be substituted for one year of education if degree is required.<ul><li>
Bachelor's degree in Business Administration, Management, Project Management or equivalent knowledge and experience preferred.</li><li>
Six Sigma Green Belt Certification desired</li><li>
PMP certification desired.</li><li>
Must be CAC eligible and/or able to obtain a Common Access Card (CAC)</li><li>
Must be a U.S. Citizen</li></ul></li><li><b>
Experience</b>:<ul><li>
Five to eight years as a manager in a multi-discipline environment comparable to that offered under this contract.</li><li>
Preferred background in military installation base support/infrastructure management.</li><li>
Preferred LOGCAP experience</li></ul></li><li><b>
Skills:</b><ul><li>
Excellent organizational and multi-tasking skills</li><li>
Excellent written and oral communication skills</li><li>
Computer proficiency in Microsoft Projects, Microsoft Office Excel, PowerPoint, Outlook, and Word</li><li>
Experience in data collection and technical writing</li><li>
Strong leadership and analytical skill</li><li>
Good interpersonal and people management skills knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.</li><li>
Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li><li>
Knowledgeable of how to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li><li>
Must be able to read, write and speak the English language with proficiency.</li><li>
Requires a collaborative work style, fostering cooperation, and teamwork.</li><li>
Must exercise discretion and good sound judgment. Must have high level of proficiency in the use of MS Office and/or other related applications.</li><li>
Must have high level of proficiency in the use of MS Office and/or other related applications.</li></ul></li><li><b>
Working Conditions:</b><ul><li>
The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.</li><li>
The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.</li></ul></li><li><b>
Physical Requirements:</b><ul><li>
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.</li></ul></li></ul><h4 class="jobSectionHeader"><b>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</b></h4></div>

Management Solutions International (MSI)

<p></p><div><div><div><div><div><div><div><div><div>Location</div></div>
<div><div>Doha, Qatar</div></div>
</div></div></div><div></div><div><div><div><div><div>Experience</div></div>
<div><div>10</div></div>
</div></div></div><div></div><div><div><div><div><div>Job Type</div></div>
<div><div>Recruitment</div></div></div></div></div></div></div></div></div>
<br><div><div><div>Job Description
</div></div><div><p><b>Job Title: Operation Manager &ndash; Gas Industry</b><br>
<b>Department: Operations &amp; Maintenance (O&amp;M)</b><br>
<b>Reports To: GD &ndash; O&amp;M Manager</b><br>
<b>Job Grade: 5</b><br>
<b>Location:</b> Qatar</p>
<p><b>Job Summary:</b><br>
We are seeking an experienced and highly motivated <b>Operation Manager</b> to oversee the operations and maintenance of our city gas distribution system. The ideal candidate will have extensive experience managing O&amp;M teams, utilities, and contractors, ensuring safe, efficient, and compliant operations in line with industry standards and regulatory requirements.</p>
<p><b>Key Responsibilities:</b></p>
<ul><li><p>Lead, manage, and supervise the Operations &amp; Maintenance activities of the city gas distribution system.</p>
</li><li><p>Ensure compliance with international standards and codes including GEM, NFPA, BS, and other applicable regulations.</p>
</li><li><p>Oversee testing, commissioning, and operational readiness of gas distribution assets.</p>
</li><li><p>Manage contractors, utilities, and service providers to achieve operational excellence.</p>
</li><li><p>Develop and implement maintenance strategies, KPIs, and operational plans.</p>
</li><li><p>Liaise with relevant authorities in Qatar such as WOQOD, Civil Defence, and QP for permits, inspections, and regulatory compliance.</p>
</li><li><p>Prepare reports, documentation, and operational dashboards for senior management.</p>
</li><li><p>Ensure adherence to HSE policies and risk management practices across all O&amp;M activities.</p>
</li></ul><p><b>Qualifications &amp; Experience:</b></p>
<ul><li><p>Bachelor&rsquo;s degree in Mechanical Engineering or related field. Master&rsquo;s degree preferred.</p>
</li><li><p>Minimum 10 years of experience in Operations &amp; Maintenance of city gas distribution systems and utilities.</p>
</li><li><p>At least 5 years in managerial roles, leading O&amp;M teams and managing contractors.</p>
</li><li><p>Strong knowledge of industry standards including GEM, NFPA, BS, and testing &amp; commissioning procedures.</p>
</li><li><p>Familiarity with regulatory authorities in Qatar (WOQOD, Civil Defence, QP) is preferred.</p>
</li><li><p>Bilingual candidates (English + Arabic) preferred.</p>
</li></ul><p><b>Skills &amp; Competencies:</b></p>
<ul><li><p>Strong leadership, communication, and interpersonal skills.</p>
</li><li><p>Excellent analytical, problem-solving, and decision-making abilities.</p>
</li><li><p>Proficient in planning, budgeting, and performance management.</p>
</li><li><p>Ability to work in a fast-paced, safety-critical environment.</p>
</li></ul><p><b>Location:</b> Qatar</p></div></div><p></p>

Operation Manager (Gas)

World of Hospitality

<p>The Operations Manager is responsible for overseeing the overall operations of the Lebanese restaurant and hospitality services to ensure smooth workflow, excellent guest experience, and high-quality food and service. The role focuses on maintaining authentic Lebanese dining standards, optimizing operational efficiency, managing teams, and achieving financial and performance targets.</p><ul><li>Supervise and coordinate daily operations across all restaurant and hospitality areas.</li></ul><ul><li>Ensure consistent delivery of authentic Lebanese cuisine and exceptional guest service.</li></ul><ul><li>Develop and implement operational policies, standard operating procedures (SOPs), and quality control systems.</li></ul><ul><li>Monitor food quality, presentation, and service standards to reflect Lebanese tradition and hospitality.</li></ul><ul><li>Manage staff scheduling, performance, and training to ensure a motivated and efficient team.</li></ul><ul><li>Oversee inventory control, food and labor costs, and ensure budgetary targets are met.</li></ul><ul><li>Analyze sales reports and operational data to identify areas for improvement.</li></ul><ul><li>Ensure compliance with health, hygiene, and safety regulations.</li></ul><ul><li>Work closely with the Head Chef and culinary team to plan menus, promotions, and seasonal offerings.</li></ul><ul><li>Handle customer feedback and resolve complaints promptly and professionally.</li></ul><ul><li>Prepare operational and financial performance reports for management review.</li></ul><ul><li>Support recruitment, onboarding, and evaluation of restaurant and service staff.</li></ul><p>Job Type: Full-time</p>

Explore 1604+ Operations manager/coordinator in Doha Qatar this November. Find roles across top companies and apply now to boost your career.

1604 operations manager/coordinator jobs IN Doha Qatar

Operations Coordinator

Operations Coordinator

Operations Coordinator

Operations Manager

Operations Manager

Operation Manager (Gas)

Operations Manager