engineering operations manager Jobs in Chennai

engineering operations manager

operations manager

Miratech

<div>
 
 Company Description
 
 
 
 Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
 
 
 
 Job Description
 
 
 
 As an
 
 Engineering Operations Manager
 
 , you will support and improve enterprise business applications that enable engineering teams to work more efficiently. The role is hands-on and focused on process structure, tooling, and system optimization, with a strong emphasis on Atlassian administration (Jira, Confluence).
 
 
 You will work closely with engineering teams to understand their challenges, support day-to-day operational needs, and help improve workflows and internal structures. The team is also exploring early-stage initiatives in Business Intelligence, Big Data, and AI tools to improve engineering effectiveness across the organization.
 
 
 This role is well-suited for a mid-level engineer with strong fundamentals, curiosity, and the potential to grow into broader platform and enablement responsibilities.
 
 
 
 Expected Working Hours: 2
 
 
 :00 PM &ndash; 11:00 PM (IST)
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Administer and support Atlassian tools (Jira, Confluence) across the organization.
 </li>
 <li>
 Provide user support and routine maintenance, including workflow, permission, and configuration adjustments.
 </li>
 <li>
 Support India-based development teams with day-to-day platform requests.
 </li>
 <li>
 Assist with migration initiatives, such as moving teams from legacy tools to Jira.
 </li>
 <li>
 Listen to teams, understand their challenges, and help improve engineering efficiency and processes.
 
 
 </li>
 </ul>
 
 Growth &amp; Evolution:
 
 
 
 <ul>
 <li>
 Contribute to process optimization and Agile ways of working in collaboration with engineering teams.
 </li>
 <li>
 Support early-stage work in Business Intelligence and Big Data as the function matures.
 </li>
 <li>
 Explore and experiment with AI tools to improve engineering operations and internal processes.
 </li>
 <li>
 Learn new tools and technologies as needed, including Python, to support future initiatives.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 4+ Years of experience as an Engineering Operations Manager or Technical Project Manager
 </li>
 <li>
 Experience with Atlassian administration (Jira, Confluence)
 </li>
 <li>
 Strong listening skills and the ability to understand team challenges before proposing solutions.
 </li>
 <li>
 Ability to work with different teams, identify root causes, and suggest practical improvements.
 </li>
 <li>
 Business and process understanding &mdash; how teams work and how to make them more effective.
 </li>
 <li>
 Interest in learning new tools and technologies, and growing beyond current responsibilities.
 </li>
 <li>
 Comfortable working in a globally distributed, asynchronous environment.
 
 
 </li>
 </ul>
 
 Nice-to-have:
 
 
 
 <ul>
 <li>
 Exposure to Agile methodologies or engineering operations.
 </li>
 <li>
 Experience with Python or willingness to learn.
 </li>
 <li>
 Interest in or exposure to AI tools for process and operational improvement.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 We offer:
 
 
 
 <ul>
 <li>
 Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 25% year-over-year revenue growth.
 </li>
 <li>
 Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
 </li>
 <li>
 Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
 </li>
 <li>
 Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
 </li>
 <li>
 Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
 </li>
 <li>
 Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
 </li>
 <li>
 Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
 </li>
 <li>
 Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
 </li>
 </ul>
</div>

Engineering Operations Manager

The Banyan HR Consults Chennai

<div>
 
 
 Job description
 
 
 
 
 
 
 
 Post: AGM Operations -Mumbai
 
 
 
 
 Industry:
 
 Leading Parcel Service / Logistics
 
 
 
 Location:
 
 Coimbatore/Chennai
 
 
 
 Experience:
 
 
 Minimum 8-12 years in Parcel Service -Operations in leading parcel service companies preferred.
 
 
 
 
 
 
 
 Role Overview:
 
 
 
 We are looking for a dynamic and result-oriented AGM
 
 Operations
 
 to lead and manage end-to-end operations across Tamil Nadu and Kerala. The candidate will be responsible for overseeing
 
 400 franchise agents
 
 and
 
 250 ground-level staff
 
 , ensuring smooth operations, driving business growth, and implementing process excellence across the region.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Operations Management
 
 
 <ul>
 <li>
 Oversee daily operational activities across multiple locations in west india.
 </li>
 <li>
 Ensure efficient parcel movement, timely dispatch, delivery, and route optimization.
 </li>
 <li>
 Establish and monitor SOPs to maintain service quality, TAT, and customer satisfaction.
 </li>
 <li>
 Coordinate with hubs, branch offices, franchise agents, and ground staff.
 </li>
 </ul>
 
 
 2. Franchise Network Management
 
 
 <ul>
 <li>
 Manage, support, and monitor
 
 400+ franchise partners
 
 .
 </li>
 <li>
 Ensure franchise adherence to operational guidelines and business performance targets.
 </li>
 <li>
 Conduct regular meetings, audits, and service quality checks.
 </li>
 <li>
 Support franchisee onboarding, training, and performance improvement.
 </li>
 </ul>
 
 
 3. Team Handling &amp; Staff Management
 
 
 <ul>
 <li>
 Lead and manage
 
 250 ground-level employees
 
 including supervisors, field staff, and operations teams.
 </li>
 <li>
 Plan workforce allocation, productivity improvement, and performance monitoring.
 </li>
 <li>
 Provide training, motivation, and guidance to ensure operational excellence.
 </li>
 </ul>
 
 
 4. Business Development &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive business expansion initiatives across TN &amp; Kerala.
 </li>
 <li>
 Identify new business opportunities, partner development, and volume growth.
 </li>
 <li>
 Work closely with senior management to achieve monthly and annual revenue targets.
 </li>
 <li>
 Implement strategies to improve market share and customer base.
 </li>
 </ul>
 
 
 5. Travel &amp; Field Operations
 
 
 <ul>
 <li>
 Extensive travelling across Tamil Nadu &amp; Kerala to monitor branches, franchises, and operational points.
 </li>
 <li>
 Conduct field audits, client visits, and franchise reviews.
 </li>
 </ul>
 
 
 6. MIS, Reporting &amp; Compliance
 
 
 <ul>
 <li>
 Prepare daily/weekly/monthly MIS related to operations, service levels, performance metrics, and revenue.
 </li>
 <li>
 Ensure compliance with company policies, legal regulations, and safety standards.
 </li>
 <li>
 Implement corrective actions to minimize operational losses or discrepancies.
 </li>
 </ul>
 
 
 Key Skills Required:
 
 
 <ul>
 <li>
 Strong leadership and people management skills
 </li>
 <li>
 Hands-on experience in logistics/courier/parcel operations
 </li>
 <li>
 Excellent communication and franchise management abilities
 </li>
 <li>
 Ability to work under pressure and handle large teams
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Willingness for
 
 intensive travel
 
 across west india
 </li>
 <li>
 Target-driven with strong business acumen
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Any Graduate (MBA preferred)
 </li>
 <li>
 Minimum
 
 8 years of experience
 
 in parcel operations required.
 </li>
 <li>
 Experience handling multi-location operations in TN &amp; Kerala is a must
 </li>
 </ul>
 
 
 Salary:
 
 
 
 
 Maximum gross up to 14 LPA
 
 
 
 
 Role:
 
 Zonal Sales Manager (B2B)
 
 
 
 Industry Type:
 
 Courier / Logistics
 
 
 
 Department:
 
 Sales &amp; Business Development
 
 
 
 Employment Type:
 
 Full Time, Permanent
 
 
 
 Role Category:
 
 Enterprise &amp; B2B Sales
 
 
 
 Education
 
 
 
 
 PG:
 
 MBA/PGDM in Any Specialization
 
</div>

AGM Operations to handle west india-from chennai/coimbatore

Reliance Retail

<div>
 
 
 Company Overview
 
 
 
 
 Reliance Retail is India's largest and fastest-growing retailer with an extensive omni-channel presence, offering superior
 
 
 
 
 Company Overview
 
 
 
 
 Reliance Retail is India's largest and fastest-growing retailer, offering an unmatched shopping experience through a diversified omni-channel approach. quality, value-driven products and outstanding shopping experiences. With 15,000+ stores across Operating 7,00015,000++ cities stores across, we 7,000 excel in+ cities, Reli quality, value,ance Retail and customer serves more service, than backed by193 million a strong loyal customers digital and through a supply chain skilled workforce infrastructure.
 
 
 
 
 Job Overview
 
 
 
 
 The Senior QSR platforms.
 
 
 
 
 Job Overview Oversee Multiple
 
 
 
 
 The QSR Manager across locations in Chennai, Alandur - Tamil, Alangulam, Coimbatore, Tambnaduaram, and Annur. Chennai RRL role at Reliance Retail This full-time position involves managing is a end-to senior-level-end restaurant, full operations,-time position responsible for ensuring sales growth, team efficiency overseeing Quick Service Restaurant, and operations in seamless customer Chennai, service in Alandur, Alangulam, a dynamic Coimbatore, retail environment Tambaram.
 
 
 <li>
 Qualifications and SkillsExt people managementensive experience in managing Quick Service, and driving sales Restaurant operations growth within, with the region deep knowledges fast-paced retail in workflow optimization and environment.
 </li>
 <li>
 compliance with
 </li>
 <li>
 Qualifications and Skills
 </li>
 <li>
 &lt; food safety standards. (Mandatoryli&gt; skill) Demonstr Demonstrated ability including in-depth knowledge in retail of process, safety sales management, and, including compliance ( driving storeMandatory skill). -level revenue
 </li>
 <li>
 Experience growth and conversion rate in driving retail sales performance through innovative strategies and a optimization across deep understanding of customer multiple outlets.
 </li>
 <li>
 Proven expertise.
 </li>
 <li>
 in loss
 </li>
 <li>
 Solid background in implementing controls loss prevention to minimize, ensuring shrinkage minimum shrink, pilage,ferage safeguarding assets, and, and maintaining high standards of ensuring asset protection measures are in place.
 </li>
 <li>
 Strong skills in sales forecasting, and auditing.
 </li>
 <li>
 Proven ability sales trends to execute sales forecasting, demand and performance planning, analysis activities and inventory for consistent management for seamless operations achievement of business objectives and targets.
 </li>
 <li>
 .
 </li>
 <li>
 Strong budgeting skills&gt;Advanced knowledge of, with budgeting, a record resource allocation, and cost control of preparing and controlling techniques, contributing to budgets to effective P&amp;L optimize cost management and effectiveness and target achievement.
 </li>
 <li>
 Proven leadership&gt;Rob in buildingust team, developing leadership experience, and, including recruitment, motivating high training,-performing teams to deliver motivation, and performance superior customer service and operational success management of.
 </li>
 <li>
 Anal across locations.
 </li>
 <li>
 Excellent communication and to identify interpersonal abilities market trends to coordinate, customer with internal needs, stakeholders, vendors, and improvement and external areas to partners for drive the QSR business growth business forward.
 </li>
 <li>
 Excellent.
 </li>
 <li>
 Analytical mindset for stakeholder with solid engagement, team leadership, and problem-solving coordination across multi-location operations.
 </li>
 <li>
 abilities, capable of interpreting business metrics,
 </li>
 <li>
 customer feedback, andDemonstr adapting processes for continuousated time management and improvement. to handle
 </li>
 <li>
 Roles and Responsibilities
 </li>
 <li>
 &gt;Over
 </li>
 <li>
 Roles and Responsibilities
 </li>
 <li>
 operations of multiple Q
 </li>
 <li>
 Oversee daily QSR operationsSR units, ensuring in assigned locations, operational excellence ensuring compliance and adherence with brand to company standards, standards.
 </li>
 <li>
 &lt; quality guidelines, and regulatory requirements. li&gt; Drive and profitability by implementing sales performance and customer effective promotional strategies, engagement strategies optimizing product offerings, to achieve and tracking business targets KPIs and deliver at store level.&lt; an exceptional shopping experience.&gt;ImplementMonitor and maintain quality and monitor, hygiene, and safety standards in compliance loss prevention with food measures, minimizing shrinkage and safety regulations upholding operational integrity and brand protocols.Developli&gt; and manage
 </li>
 <li>
 budgets, monitor expensesLead and develop teams by setting, and take corrective clear objectives, fostering measures to a performance-driven culture, organizing timely training ensure profitability, and conducting regular performance evaluations.
 </li>
 <li>
 Manage budget planning, resource allocation, and cost control.
 </li>
 <li>
 and costRecruit, train, optimization to and mentor QSR ensure financial targets are met or staff; exceeded.
 </li>
 <li>
 foster a culture ofConduct regular teamwork, accountability, and continuous improvement.
 </li>
 audits and loss preventionConduct sales measures to minimize forecasting, inventory shrinkage and inventory planning, and ensure process integrity.
 <li>
 Analyze sales and operational data for performance reviews to streamline operations and eliminate inefficiencies.
 </li>
 <li>
 Ensure the highest standards timely decision of food safety,-making, hygiene, and quality identify improvement opportunities, and implement are consistently maintained.
 </li>
 <li>
 Act as a liaison across locations.
 </li>
 <li>
 Eng leadership,age customers store-level management, and team members to achieve business objectives.
 </li>
 <li>
 directly and through gathered feedback to
 </li>
 <li>
 Leverage data and feedback to identify operational improvement opportunities implement service improvements, ensuring superior customer experiences and loyalty.
 </li>
 <li>
 &gt; ul&gt;
 </li>
</div>

QSR - Manager - Tamilnadu Chennai RRL

A.P. Moller - Maersk

<div>
 APM Terminals
 
 
 
 Job Summary:
 
 
 
 The Senior Executive &ndash; QSR Operations will oversee daily domestic warehouse activities, ensuring safe, compliant, efficient, and customer-focused operations. The role requires strong experience in QSR/ E-commerce, temperature-controlled supply chains, and inventory management, while working closely with cross-functional teams to deliver customer SLAs and operational excellence.
 
 
 
 Key Responsibilities
 
 
 
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Monitor temperature integrity for all inbound and outbound QSR products.
 </li>
 <li>
 Manage end-to-end domestic warehouse operations, including inventory movement and shift supervision.
 </li>
 <li>
 Drive process improvements, productivity, and strict adherence to SOPs and HSSE standards.
 </li>
 <li>
 Maintain safe, hygienic, and compliant warehouse conditions.
 
 
 </li>
 </ul>
 
 Inventory &amp; Stock Management
 
 
 
 <ul>
 <li>
 Ensure effective inventory control, FIFO/FEFO, cycle counts, bin audits, and accurate replenishments.
 </li>
 <li>
 Analyse operational data to improve system performance and reduce errors.
 </li>
 <li>
 Maintain zero discrepancies in receiving and dispatch.
 
 
 </li>
 </ul>
 
 Customer Management
 
 
 
 <ul>
 <li>
 Act as the primary contact for customers on operational matters.
 </li>
 <li>
 Implement and monitor customer SLAs and ensure timely resolution of concerns.
 </li>
 <li>
 Support customer reviews and provide operational insights and costing when required.
 
 
 </li>
 </ul>
 
 Infrastructure &amp; Resource Management
 
 
 
 <ul>
 <li>
 Manage facility assets, equipment, and MHE allocation based on workload.
 </li>
 <li>
 Oversee housekeeping and waste disposal in coordination with HSSE/Legal/Commercial teams.
 
 
 </li>
 </ul>
 
 Cost &amp; Productivity Management
 
 
 
 <ul>
 <li>
 Monitor and control Opex/Capex related to domestic DC operations.
 </li>
 <li>
 Benchmark productivity and optimise utilization of manpower, equipment, and space.
 </li>
 <li>
 Support budgeting and operational planning.
 
 
 </li>
 </ul>
 
 Compliance, Audit &amp; Safety
 
 
 
 <ul>
 <li>
 Ensure full compliance with statutory regulations, food safety norms, and customer requirements.
 </li>
 <li>
 Drive audit readiness and implement corrective/preventive actions.
 </li>
 <li>
 Promote and enforce a strong safety culture with zero compromise on HSSE standards.
 
 
 </li>
 </ul>
 
 Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Zero errors in receiving, dispatch, and inventory reconciliation.
 </li>
 <li>
 Consistent achievement of operational KPIs and SLAs.
 </li>
 <li>
 High customer satisfaction with minimal complaints.
 </li>
 <li>
 Zero non-compliance issues and strong audit performance.
 </li>
 <li>
 No safety incidents and adherence to HSSE protocols.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Graduate in any field .
 </li>
 <li>
 7 years of experience in warehouse operations, with minimum 5 years in QSR/ E-commerce .
 </li>
 <li>
 Strong knowledge of WMS, inventory management, temperature-controlled logistics, and food safety.
 </li>
 <li>
 Proficient in IT systems and advanced Excel.
 </li>
 <li>
 Excellent communication, problem-solving, analytical skills, and team leadership. e.
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Senior Executive - Operations

Rotork

<div>
 
 Rotork is a market-leading global provider of mission-critical flow control and instrumentation solutions. Customers rely on Rotork for innovative, high quality and dependable solutions for managing the flow of liquids, gases and powders. Rotork helps customers around the world to improve efficiency, reduce emissions, minimise their environmental impact and assure safety.
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a highly skilled and experienced Supply Chain Manager to join our team in Chennai, India. The successful candidate will be responsible for overseeing and optimizing our entire supply chain operations, ensuring efficiency, cost-effectiveness, and timely delivery of products to our customers.
 
 
 
 <ul>
 <li>
 Develop and implement strategic plans to optimize the end-to-end supply chain process
 </li>
 <li>
 Manage inventory levels, forecast demand, and plan production schedules
 </li>
 <li>
 Oversee logistics and transportation operations to ensure timely and cost-effective delivery
 </li>
 <li>
 Collaborate with cross-functional teams to improve supply chain efficiency and reduce costs
 </li>
 <li>
 Negotiate contracts with suppliers and vendors to secure favorable terms and pricing
 </li>
 <li>
 Analyze supply chain data and metrics to identify areas for improvement and implement solutions
 </li>
 <li>
 Manage and mentor a team of supply chain professionals
 </li>
 <li>
 Ensure compliance with international trade regulations and company policies
 </li>
 <li>
 Implement and maintain supply chain management software systems
 </li>
 <li>
 Develop and monitor key performance indicators (KPIs) for supply chain operations
 </li>
 <li>
 Identify and mitigate supply chain risks to ensure business continuity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 B.E (Mechanical/ Electrical Engineering) or related field; Master's degree preferred
 </li>
 <li>
 15+ years of experience in supply chain management or related field
 </li>
 <li>
 Proficiency in supply chain management software
 </li>
 <li>
 Strong analytical skills with experience in data analysis and forecasting
 </li>
 <li>
 Expertise in inventory management, logistics, and transportation management
 </li>
 <li>
 Proven track record in supplier relationship management and contract negotiation
 </li>
 <li>
 Experience in managing cross-functional teams and projects
 </li>
 <li>
 Advanced knowledge of Microsoft Office Suite, particularly Excel
 </li>
 <li>
 Excellent problem-solving and decision-making skills
 </li>
 <li>
 Strong communication and leadership abilities
 </li>
 <li>
 In-depth knowledge of industry best practices and trends in supply chain management
 </li>
 <li>
 Understanding of global trade regulations and compliance
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 - Well verse in Supply Chain management/ inventory management.
 
 
 
 
 - Have exposure in casting, electronics parts, machining commodity
 
 
 
 
 - Worked in MNC culture with multi-site handling
 
 
 
 
 - Lean production system
 
 
 
</div>

Supply Chain Manager

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 
 The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process.&nbsp;
 
 &nbsp;
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Ensure process is executed as per the client contract
 
 <ul>
 <li>
 Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Prepare notes from the huddle meetings and share it with the team
 </li>
 <li>
 Prepare and share the performance data of the team with the client at the end of the shift
 </li>
 <li>
 Interact with the client and prepare note to share updates and changes with the team
 </li>
 <li>
 Review the performance on the key process metrices and conduct RCA to improve quality parameters
 </li>
 <li>
 Prepare presentation on weekly and monthly performance data for the manager to be shared with the client
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 <li>
 Be part of the discussion between manager and WFM team on forecast and number of agents required
 </li>
 <li>
 Organize fun hours on Friday for the team to promote team engagement
 </li>
 <li>
 Identify opportunities for automation within the account and share it with the manager
 </li>
 <li>
 Provide details and data to the automation team to support the automation initiative
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Drive performance of the team on the identified metrices of the process&nbsp;
 
 <ul>
 <li>
 Review last 6-8 weeks performance data (RAG) and identify low performers
 </li>
 <li>
 Provide feedback and coach the outliers/ low performers to improve their performance metrices
 </li>
 <li>
 Prepare Performance Coaching &amp; Counselling Plan (PCCP) to document and support the low performers
 </li>
 <li>
 Handhold the employees on performance on process and monitor for improvements
 </li>
 <li>
 Identify training needs for new joiners especially and track their daily progress
 </li>
 <li>
 Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client&Atilde;&cent;&Acirc;&euro;&Acirc;&trade;s end
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Stakeholder Interaction &amp; Management&nbsp;
 
 <ul>
 <li>
 Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts
 </li>
 <li>
 Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc.
 </li>
 <li>
 Participate in monthly review meetings with Account Delivery leadership &nbsp;updating them on the status and progress of the account
 </li>
 <li>
 Work with quality team to ensure the quality improvements as per the delivery standards of the contract
 </li>
 <li>
 Provide timely assistance in case of an escalation and support resolution of escalations/ issues&nbsp;
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Effective Team Management
 
 </li>
 <li>
 Resourcing
 <ul>
 <li>
 Hire adequate and right resources for the team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Talent Management
 <ul>
 <li>
 Ensure adequate onboarding and training for the team members to enhance capability &amp; effectiveness
 </li>
 <li>
 Build an internal talent pool and ensure their career progression within the organization
 </li>
 <li>
 Manage team attrition&nbsp;
 </li>
 <li>
 Drive diversity in leadership positions
 </li>
 </ul>
 </li>
 <li>
 Performance Management
 <ul>
 <li>
 Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
 </li>
 <li>
 Ensure that the Performance Nxt is followed for the entire team
 </li>
 </ul>
 </li>
 <li>
 Employee Satisfaction and Engagement
 <ul>
 <li>
 Lead and drive engagement initiatives for the team
 </li>
 <li>
 Track team satisfaction scores and identify initiatives to build engagement within the team
 </li>
 </ul>
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 1-3 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

First Line Manager (FLM) L1

Ford Motor Company

<div>
 
 Job Description
 
 
 
 We are seeking an experienced IT professional with strong expertise in
 
 network operations
 
 and infrastructure management. This role will focus on
 
 WAN/LAN operations and network projects
 
 , while also supporting telephony systems, datacenter operations, and IT governance/security compliance
 
 
 
 Responsibilities
 
 
 
 
 Network Operations
 
 
 
 <ul>
 <li>
 Manage On-Site Network Infrastructure Oversee core and access network devices like switches, routers, firewalls, Wi-Fi controllers, and Aps.
 </li>
 <li>
 Monitor network health, performance, and availability using NMS tools.
 </li>
 <li>
 Perform on-site troubleshooting for outages, latency issues, link flaps, and hardware failures.
 </li>
 <li>
 Coordinate upgrades, patches, and configuration changes with central network teams.
 </li>
 <li>
 Ensure physical infrastructure quality, including cabling, rack layouts, patch panels, and labeling.
 </li>
 <li>
 Maintain network documentation, topology diagrams, and asset inventory.
 </li>
 <li>
 Support expansion, relocation, or refresh of network hardware during projects.
 </li>
 <li>
 Ensure compliance with network security policies and access control standards.
 </li>
 <li>
 Work with ISPs, vendors, and site facility teams for connectivity and power-related dependencies.
 </li>
 <li>
 Provide on-site support during incident resolution, audits, and planned maintenance.
 </li>
 <li>
 Regular audits, port health checks, power &amp; UPS dependencies, and environmental checks in network rooms.
 </li>
 <li>
 Regular Server Operation, like Patch upgrade and daily Server incident
 </li>
 <li>
 Knowing Data Center framework and internal connectivity.
 
 
 
 </li>
 </ul>
 
 Network Project Management
 
 
 
 <ul>
 <li>
 Lead network deployment, migration, and refresh projects.
 </li>
 <li>
 Coordinate with vendors and internal teams for timely delivery.
 
 
 
 </li>
 </ul>
 
 Infrastructure &amp; Telephony
 
 
 
 <ul>
 <li>
 Oversee datacenter and co-location operations.
 </li>
 <li>
 Manage PRI lines, IP Phones, and IPCC systems.
 
 
 
 </li>
 </ul>
 
 IT Governance &amp; Security
 
 
 
 <ul>
 <li>
 Drive Change Management (CAB) and Incident Management processes.
 </li>
 <li>
 Ensure compliance with security frameworks (GRC, SCRP, MCRP) and support audits, BCP, and DR activities.
 
 
 
 </li>
 </ul>
 
 Automation &amp; Reporting
 
 
 
 <ul>
 <li>
 Utilize PowerApps for workflow automation and Power BI for dashboards and reporting.
 
 
 
 </li>
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 Qualifications
 
 
 
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 Bachelor&rsquo;s degree in IT or related field.
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 3+ years in network operations and infrastructure management.
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 Strong knowledge of routing, switching, firewalls, and telephony systems.
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 Familiarity with IT governance and security compliance.
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 Preferrable - Hands-on experience with PowerApps and Power BI.
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 Certifications: CCNA, ITIL preferred.
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</div>

Site MGT - Junior Engineer

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