senior operations manager Jobs in Chennai

senior operations manager

operations manager

NielsenIQ

<div>
 
 Company Description
 
 
 
 NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what&rsquo;s happening now, what&rsquo;s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That&rsquo;s why you can find us at work in over 90 countries, covering more than 90% of the world&rsquo;s population. For more information, visit
 
 www.niq.com
 
 
 .
 
 
 
 NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Strategic knowledge of Panel products or equivalent large programs
 </li>
 <ul>
 <li>
 Have been involved in setup, execution and expansion of large programs in operations &ndash; creating collaborations across different workstreams in Data Operations, worked closely with Client Operations, Technology, Data Science, Product Leadership towards shaping the priorities &amp; decisions of the product
 </li>
 <li>
 Particularly having a background or experience handling 3rd party / vendor execution teams and/or managing large scale projects teams in multiple locations &ndash; for setup of such large programs
 </li>
 <li>
 Demonstrated strong capability in running Growth programs, being able to manage programs with aggressive timelines and ramp up requirements with an eye on high quality work, managing in-house + 3rd party teams
 </li>
 <li>
 Translating operational gaps and improvement areas into product / feature enhancements
 </li>
 <li>
 Preferably 3 years of handling programs of this scale
 </li>
 <li>
 Background in coding function in operations is a preferred plus
 </li>
 </ul>
 <li>
 Core responsibilities: The person fulfilling this role will lead Coding for an Omni / Growth program in operations which will include managing the organization of 200+ associates, including running the 3rd party engagement for large scale outsourcing of coding for large programs; prior experience in managing a span of 80-100 associates is a plus
 </li>
 <li>
 </li>
 <ul>
 <li>
 The person will be entirely responsible for owning the delivery of Coding outcomes to the overall product delivery &ndash; including but not limited to the BAU operations, managing the incremental events &amp; enhancements that get added to the BAU and responsible for the metrics on the product health, as well as manage the people performance metrics
 </li>
 <li>
 Considering the role will include engaging 3rd party workforce as well, proactively managing the performance metrics of the 3rd party team&rsquo;s outcomes will be key, alongside the in-house team management
 </li>
 <li>
 As a primary owner of the functional area for the product, the person will have to be comfortable with stakeholder engagement beyond the scope of coding &ndash; be it other operational areas, as well as outside operations &ndash; PL, Dsci, Tech, Transformation etc. Needs to be comfortable with reporting out to leadership and engaging stakeholders in discussions &ndash; for changes, prioritization of issues, escalations &amp; resolutions
 </li>
 <li>
 The person will directly report to the Operations Leader for Omni
 </li>
 <li>
 A big part of the role will also involve collaborating cross functionally on defining the path to growth &ndash; with growth programs - this includes being able to redefine processes, identify how the organization/teams have to evolve and adapt with the changing landscape, define training &amp; levelling up requirements for the teams, execute the growth and manage transition smoothly as per SOPs
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Operations Management, Information Systems, or a related field.
 </li>
 <li>
 Excellent stakeholder management and communication skills to influence and drive change.
 </li>
 <li>
 Experience in process optimization, continuous improvement, and compliance monitoring.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Our Benefits
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 
 
 </li>
 </ul>
 
 About NIQ
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 For more information, visit NIQ.com
 
 
 Want to keep up with our latest updates?
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
</div>

Senior Operations Manager

PW (PhysicsWallah)

<div>
 
 
 We&rsquo;re Hiring: Facility Manager
 
 
 
 
 Location:
 
 Ashok Nagar, Chennai
 
 
 
 Salary:
 
 Depends on interview performance
 
 
 
 Department:
 
 Studio Administration
 
 
 
 
 
 We are looking for a proactive Facility Manager to oversee studio operations, facilities, and infrastructure. You will manage day-to-day operations, ensure equipment and systems run smoothly, coordinate with vendors, and maintain compliance with safety and regulatory standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage studio operations and faculty/academic requirements.
 </li>
 <li>
 Oversee vendor contracts, procurement, invoices, and expense management.
 </li>
 <li>
 Plan, schedule, and track facility maintenance (UPS, AC, batteries, and other systems).
 </li>
 <li>
 Monitor IT and studio equipment performance.
 </li>
 <li>
 Maintain facility documentation, checklists, reports, and audit readiness.
 </li>
 <li>
 Lead infrastructure planning and crisis management activities.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Strong knowledge of mechanical, electrical, HVAC, UPS, battery, and building systems.
 </li>
 <li>
 Proven vendor and contract management experience.
 </li>
 <li>
 Proactive with a preventive approach to operations.
 </li>
 <li>
 Proficiency in Google Sheets and Excel.
 </li>
 <li>
 Excellent communication, stakeholder management, and negotiation skills.
 </li>
 <li>
 Understanding of compliance, SOPs, safety protocols, Opex/Capex, and budgeting.
 </li>
 <li>
 Minimum 2 years of relevant experience in studio/facility operations or related industries.
 </li>
 </ul>
 
 
 
 
 
 Interested Candidates?
 
 
 
 Share your CV at
 
 vanshika.kapoor@pw.live
 
 
</div>

Facility Manager

Reliance Retail

<div>
 
 Hub Head (Size 2Pac Sq Ft)
 
 
 
 Value Stream Asset Operations
 
 
 <ul>
 <li>
 Purpose of the Role
 
 
 </li>
 </ul>
 The overall objective of this role is to manage, oversee and direct all aspects of the Hubs operation Inventory, Pick-Pack &amp; Delivery operations, and F&amp;V Operations. The incumbent will establish processes for measuring, tracking, and driving continuous improvements while ensuring 100% adherence to prescribed SOPs across all sections. The role further entails reviewing existing metrics to improve the operations.
 
 
 <ul>
 <li>
 Listing of Activities performed by the job holder to deliver the outcomes
 
 
 </li>
 </ul>
 
 Hub Operations
 
 
 
 <ul>
 <li>
 Cost Centre Ownership with respect to Pick-Pack, Delivery, and Inventory Operations
 </li>
 <li>
 End to end monitoring of pick pack delivery ensuring the highest level of customer experience
 </li>
 <li>
 Hiring, training, development, and discipline of workforce
 </li>
 <li>
 Addressing of CX escalations and reverse logistics
 </li>
 <li>
 Engage with central teams for all Ops and Hub related actions
 
 
 </li>
 </ul>
 
 Inventory Operations
 
 
 
 <ul>
 <li>
 Manage Inbound Operations
 </li>
 <li>
 Infrastructure support for all GRN and Inventory activities
 </li>
 <li>
 Prevention of Pilferage/shrinkage
 </li>
 <li>
 Oversee stock-in/ refilling processes
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Fresh Operations: Management of activities pertaining to F&amp;V (Fruits and Vegetables) operations including receiving, grading and dispatch.
 </li>
 <li>
 Admin &amp; Liaison: Manage Third party logistics (TPL), internal audits, Liaising with RWAs (and others external agencies), Consumables procurement and costing through Admin lead.
 </li>
 <li>
 Finance: Ensure scrutiny and approval of all hub invoices, and control on miscellaneous spends through petty cash.
 </li>
 <li>
 Manpower Management: Oversee and resolve employee escalations along with site HR team. Undertake employee welfare activities and strive to maintain discipline and productivity through necessary interventions.
 </li>
 <li>
 Projects &amp; Facility Maintenance: Manage audit and approval of all projects, regular asset audit and maintenance activities.
 
 
 </li>
 </ul>
 
 Preferred Companies
 
 
 
 <ul>
 <li>
 Blinkit
 </li>
 <li>
 Flipkart
 </li>
 <li>
 Ninja kart
 </li>
 <li>
 Amazona
 </li>
 <li>
 Country Delight
 </li>
 <li>
 Meesho
 </li>
 <li>
 Snapdeal
 </li>
 <li>
 Zomato/Swiggy
 </li>
 <li>
 Blinkit/Zepto
 </li>
 <li>
 IndiaMART
 </li>
 <li>
 Nykaa
 </li>
 <li>
 Outcomes &amp; KPIs
 </li>
 <li>
 Hub P&amp;L Targets (Actual vs Planned)
 </li>
 <li>
 Total orders Processed (Actual vs Planned)
 </li>
 <li>
 Hub running expenses (% of revenue) vs planned
 </li>
 <li>
 Inventory in hub () vs plan
 </li>
 <li>
 Inventory ageing in hub (days) vs plan
 </li>
 <li>
 On Time Delivery - Target Vs Achievement (%).
 </li>
 <li>
 Over all refund (%) vs Target
 </li>
 <li>
 Operations excellence initiatives implemented in Hub
 </li>
 <li>
 People Management/Development - (Employee Retention/Attrition) (%)
 </li>
 <li>
 Organization
 </li>
 <li>
 This role is a part of Operations team and reports to the Cluster/Regional Head.
 </li>
 <li>
 Hub Head has an organization comprising of Core Site Operations team (Delivery Operations, Inventory &amp; F&amp;V Operations) along with support functions including Admin, and site HR.
 </li>
 <li>
 Delegation of Authority
 
 
 </li>
 </ul>
 
 Activities
 
 
 
 
 Primary Responsibility
 
 
 
 
 Secondary Responsibility
 
 
 
 <ul>
 <li>
 Set standards and objectives for hub and different departments
 
 
 </li>
 </ul>
 Yes
 
 
 <ul>
 <li>
 Hub Operations Monitoring &amp; Review
 
 
 </li>
 </ul>
 Yes
 
 
 <ul>
 <li>
 Ensure compliance with companys policies and operational guidelines
 
 
 </li>
 </ul>
 Yes
 
 
 <ul>
 <li>
 F&amp;V Management
 
 
 </li>
 </ul>
 Yes
 
 
 <ul>
 <li>
 Financial management to ensure Hub are profitable and stay within budget
 
 
 </li>
 </ul>
 Yes
 
 
 <ul>
 <li>
 Operations compliance monitoring &amp; exception reporting
 
 
 </li>
 </ul>
 Yes
 
 
 <ul>
 <li>
 Inventory Management
 
 
 </li>
 </ul>
 Yes
</div>

Hub Head Manager - Quick Commerce

Emirates NBD

<div>
 
 
 
 COMPANY INTRODUCTION
 
 
 
 
 
 
 
 Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
 
 
 
 
 
 At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
 
 
 
 
 
 We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.
 
 
 
 
 
 The
 
 IT Global ODC Team
 
 operates and supports a comprehensive catalogue of ODC Controls and Site Management of the ODCs. The success of the team involves working towards building and executing ODC effectiveness to optimize operational excellence and alignment with business objectives by mitigating risks and driving value through strategic partnerships.
 
 
 
 
 
 The team is focused on driving the always available bank. We are the heartbeat of the offshore delivery center in India focused on ensuring operational services remain highly available and all vendor resources are embracing the new ways of working in the ODCs while simultaneously maintaining the focus on compliance, service quality and availability, ensuring no disruption to delivery.
 
 
 
 
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 
 
 
 
 The purpose of this role is to:
 
 
 
 
 <ul>
 <li>
 Oversee the daily operations of the ODCs to ensure efficiency and effectiveness.
 </li>
 <li>
 Ensure operational management at the ODCs are delivered as per the contract commitment, ODC Controls and aligns with the overall objective of offshoring program.
 </li>
 <li>
 Seamless functioning of the site, maintain compliance and foster a productive and secure working environment for all resources.
 </li>
 <li>
 Ensure that all resources across multiple vendors are onboarded and offboarded as per the ENBD guidelines and policies.
 </li>
 <li>
 Support and facilitate with seamless connectivity in the ODCs and act as a conduit between ENBD IT Operations and ODC IT Network team.
 </li>
 <li>
 Assist in regular audit of the ODCs and make certain all findings and observations are closed.
 </li>
 <li>
 Adherence to ODC control logs by maintaining &amp; monitoring monthly records of the following.
 </li>
 </ul>
 
 &gt; EDR Compliance Report
 
 
 &gt; ODC Asset Inventory
 
 
 &gt; Physical Access Report
 
 
 &gt; Security Patching Report
 
 <ul>
 <li>
 Manage induction program for all new joiners on a bi-weekly basis.
 </li>
 <li>
 Assist in routematic application (transportation app) with resource geo code location, application error fixes and resolution.
 </li>
 <li>
 Identify and implement workflows to increase process optimization.
 </li>
 <li>
 Ensuring effective communication, change/Incident management and adherence to guidelines by ENBD, third-party related corporate policies
 </li>
 <li>
 Conduct ITSM trainings to all resources on a quarterly basis.
 </li>
 <li>
 Assist in colocation implementation, Squad launch, biweekly status reporting.
 </li>
 <li>
 Monitor and conduct mandatory trainings for all vendor resources and share the status updates with HR on a quarterly basis.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 KNOWLEDGE &amp; SKILLS
 
 
 
 
 
 
 <ul>
 <li>
 Proven track record of managing day-to-day operations of a facility or ODC, including resource planning, vendor management and infrastructure upkeep.
 </li>
 <li>
 Experience in managing compliance standards, audit readiness, conflict resolution.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 KEY REQUIREMENTS
 
 
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 IT based degree, University degree, or equivalent work experience required.
 </li>
 </ul>
 
 
 
 
 
 Experiences
 
 
 <ul>
 <li>
 8-10 years of experience on operations management, facilities management, or site administration preferably in an IT/ITES/BPO or software development environment.
 </li>
 <li>
 Ability to work in highly ambiguous environments and build solutions that could flex with the business needs and ultimately scale.
 </li>
 <li>
 Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, establishing, and tracking metrics.
 </li>
 </ul>
 
 
 
 
 
 Location
 
 
 <ul>
 <li>
 Chennai-based
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 WHY JOIN US
 
 ?
 
 
 
 
 
 
 We aspire to be an employee&rsquo;s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At Emirates NBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one Emirates NBD team.
 
 
 
 
 
 We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants,
 
 only SHORTLISTED candidates will be contacted
 
 .
 
</div>

ODC Site Management - Assistant Manager

Valeo

<div>
 
 Manage people
 
 
 
 <ul>
 <li>
 Be responsible for induction of all newcomers in his/her perimeter (temporaries included). Ensure the organization and scheduling of training actions.
 </li>
 <li>
 Analyse flexibility and multi skills needs of his/her APZ, and define training plans in order to develop team autonomy and improvement spirit.
 </li>
 <li>
 Monitor certification process for each operator and update in real time flexibility grid.
 </li>
 <li>
 Manage daily: absenteeism, holidays, safety rules enforcement, environment risk analysis, APZ communication &amp; performance boards update.
 </li>
 <li>
 Ensure respect of standard stops (breaks, meetings) by checking systematically on genba, and validate operators working time.
 </li>
 <li>
 Ensure that standards of reaction are applied with rigor and perform escalation according to standards.
 </li>
 <li>
 Follow up APZ main objectives in monthly meetings with all people under his/her responsibility.
 </li>
 <li>
 Is responsible for personnel involvement and ensures a positive social climate.
 </li>
 <li>
 Conduct operators&rsquo; annual appraisals, as well as salary review and career interviews.
 
 
 </li>
 </ul>
 
 Maintain standards
 
 
 
 <ul>
 <li>
 Perform OJT of his/her teams every day on standards implemented.
 </li>
 <li>
 Ensure enforcement of health, safety, environmental &amp; site rules for the APTs of its perimeter, and that anybody entering his/her perimeter respect the rules and standards of his/her perimeter.
 </li>
 <li>
 Ensure existence of updated working instructions for every station, including reworks.
 </li>
 <li>
 Ensure respect of all working standards (safety, work instructions, quality, 5S, respect of the product, OK start ...) during the operations and propose/ implement improvements.
 </li>
 <li>
 Define work standards with the help of support functions and operators.
 </li>
 <li>
 Ensure TPM standards are properly deployed and used : abnormalities detection (formalized on red tags), systematic inspection &amp; regular cleaning of equipment by team, 1st levels of preventive maintenance, maintenance line QRQCs.
 </li>
 <li>
 Control regularly genba equipment performance (including cycle time measurements, and microstoppages observation sessions), and react.
 </li>
 <li>
 Make regularly time-measurements with main MUDA seeking
 </li>
 <li>
 Ensure that all displays of his/her perimeter (QCDM by APT, QCDM &amp; communication areas at APZ level) are updated at end of shift, and make sure that workers have necessary material to do so.
 
 
 </li>
 </ul>
 
 Manage production
 
 
 
 <ul>
 <li>
 Propose every week APZ headcounts &amp; organization to the APU Manager, according to MPS.
 </li>
 <li>
 Ensure production, respecting SQCDM &amp; inventory targets.
 </li>
 <li>
 In case a detected problem cannot be solved by the APT, assign and check containment and corrective actions with APU support functions and / or management.
 </li>
 <li>
 Review daily all QRAP of his/her perimeter.
 </li>
 <li>
 React in case of issue &amp; escalate issues at APU level when needed.
 </li>
 <li>
 Liaise with the Supply Chain team on MPS daily priorities.
 </li>
 <li>
 Respect daily the MPS contract.
 </li>
 <li>
 In case of daily MPS respect deviation, take necessary measures within the week, after validation by APU
 </li>
 <li>
 Manager, to have respected weekly MPS at the end of the week.
 </li>
 <li>
 Get involvement of support functions every time necessary to solve as fast as possible the issues identified by APTs.
 </li>
 <li>
 Monitor shift QCDM and ensure QCDM boards are updated.
 </li>
 <li>
 Make reports defined by site.
 
 
 </li>
 </ul>
 
 Manage Continuous Improvement
 
 
 
 <ul>
 <li>
 Lead action plans to improve SQCDM performance (actual and targets), in coherence with APU &amp; Plant, including productivity plans (P-30).
 </li>
 <li>
 Reach and maintain a dynamic and efficient Proposals of Improvements system.
 </li>
 <li>
 Participate in safety and environment risks reduction &amp; lead line Safety QRQC for cat. 7 safety issues.
 </li>
 <li>
 Contribute to new equipment and processes start ups.
 </li>
 <li>
 Lead Zoning evolution and improvements by his/her team.
 </li>
 <li>
 Participate in APU QRQC: Quality, DL efficiency, Maintenance, prepare and come with necessary data for an efficient attendance.
 </li>
 <li>
 Pilot PDCA / FTA &amp; Maintenance 5 WHYs on topics assigned by APU Manager (Safety, Quality, DL efficiency, TRP, Maintenance).
 </li>
 <li>
 Prepare LLC &amp; Kaizen Cards.
 </li>
 <li>
 Lead VPS workshops (flow analysis &ndash; MUDA hunting, 5S, Hoshin, TPM ...) and liaise with Site VPS Manager for training to methodologies; Participate in the weekly Site VPS committee, presenting regularly the genba status of workshops he/she is leading.
 </li>
 <li>
 Liaise with support functions to facilitate improvement actions within the APTs.
 </li>
 <li>
 Participate in budget preparation (headcounts, overheads, investments, P-30) and manage the budget of his/her APZ.
 </li>
 <li>
 Promote the Valeo 5 axes in daily activities, develop improvement plan on VPS, IP, TQ and reach assigned V5000 targets.
 </li>
 </ul>
</div>

Production Supervisor

DMart - Avenue Supermarts Ltd

<div>
 
 
 Job Profile :
 
 
 
 
 
 <ul>
 <li>
 Responsible for managing 12-15 stores operations.
 </li>
 <li>
 Responsible for handling four areas i.e. People, Business, Process &amp; Compliance.
 </li>
 <li>
 Data Analysis and identify areas of gaps and opportunities.
 </li>
 <li>
 Review manpower requirements in the circle and ensure the gaps to be filled.
 </li>
 <li>
 Conducting the Midterm review and Performance appraisal for the circle.
 </li>
 <li>
 Must ensure adherence to all set processes related to people, product and assets.
 </li>
 <li>
 Ensure Compliance requirements to be met in all stores and RO at the circle.
 </li>
 <li>
 Must have knowledge of related functions such as HR, Finance, Maintenance, etc.
 </li>
 </ul>
 
 
 
 
 
 Requisites :
 
 
 
 Experience : 15 to 20 years
 
 
 Industry : FMCG / QSR
 
 
 Education : Post Graduate / Graduate
 
 
 Location : Anywhere in South &amp; North [ Interested candidates should be ready to relocate]
 
 
 
 
 
 
 Required Skills :
 
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Training and Coaching
 </li>
 <li>
 Strong observation and analytical skills
 </li>
 <li>
 Must have excellent communication
 </li>
 <li>
 Collaboration and problem solving skills
 </li>
 <li>
 Must be good with MS Office and SAP
 </li>
 <li>
 Team management
 </li>
 <li>
 Managing complexities
 </li>
 </ul>
 
 
</div>

Circle Head - Operations [ South & North ]

Tapestry

<div>
 We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what&rsquo;s possible.
 
 
 At
 
 Tapestry
 
 , being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands &ndash; Coach, Kate Spade New York &ndash; was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We&rsquo;re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
 
 
 A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
 
 
 
 Title: Manager, Supply Chain Management
 
 
 
 
 Reports to: Sr.
 
 
 Director, Production Operations
 
 
 
 
 Working location: Chennai
 
 
 
 
 Primary Purpose
 
 
 
 You will be assigned to multiple Production Facilities and assume full responsibility for the flow of information through the Service Provider (SP), from raw materials and sample sign off until shipment to ensure ON Time Delivery / Meet Floor-set. You work in close synergy with the Supply Planning (SG Team), Material Management Team, Production Operations Manager (POM), Production Development (PD) &amp; Logistic Team and report to Sr. Production Operations Director (Sr. POD). You will be responsible for application of the Tapestry Service Provider Manufacturing strategy from a Supply chain perspective.
 
 
 
 The successful individual will leverage their proficiency to...
 
 
 
 
 Maintains continuity of supply through the Plan Placement at the Service provider.
 
 
 
 <ul>
 <li>
 Verify the order quantity is matching between FG offline released and PO creation in system
 </li>
 <li>
 Verify order placement quantity with offered capacity from SP
 </li>
 <li>
 Ensure Raw Material Purchase Order placement complete timely
 </li>
 <li>
 Analyze Raw Material Airing Approval (RMAA) application and deal to reject the unnecessary RM to be aired in.
 </li>
 <li>
 Follow up materials Liability for Purchase Change Request/Demand Change Request, cancellation
 
 
 </li>
 </ul>
 
 Ensures On time delivery through proactive action and with the Service Provider and Tapestry Team.
 
 
 
 <ul>
 <li>
 Follow up daily and weekly output, number of production lines, efficiency monitoring, and analysis and take appropriate action.
 </li>
 <li>
 Monitors Raw Material delivery status with the factory. Escalate issues to Material Team (Hardware, Leather, Textile &amp; Packaging) team as required on an exceptional basis.
 </li>
 <li>
 Coordinate with Logistic team to ensure DHL confirm space to SP for shipment arrangements
 </li>
 <li>
 Understand the root causes impacted to Finished Goods delivery
 </li>
 <li>
 Coordinate with cross functional team and work SP to minimize the FG impact
 </li>
 <li>
 Communicates to Supply Planning (SG) for FG potential delay and the delay PO that can be missed Intro/FS.
 
 
 </li>
 </ul>
 
 Manages the utilization of the Capacity according to Tapestry Strategy and requirements.
 
 
 
 <ul>
 <li>
 Verify SP&rsquo;s offers capacity submitting to planning team (SG) to ensure follow the projection plan &amp; reality of production.
 </li>
 <li>
 Analysis &amp; foresee potential delay impact to Delivery requirement.
 </li>
 <li>
 Understand the reason and cooperate with appropriate partners to move in/out orders for balancing capacity
 
 
 </li>
 </ul>
 
 Monitor timelines to ensure smooth transition from commercialization to production
 
 
 
 <ul>
 <li>
 Identifies long lead-time styles. Support the POD in the management of long lead time programs. Liaising with Product Development, SP &amp; Supply Planning (SG). Agree on production lead time with Service Providers (SPs) and follow up of production.
 </li>
 <li>
 Weekly sending the update allocation to SPs
 </li>
 <li>
 Responsible for local management of PRN. Review/ provide the best proposal to minimize impact for both Tapestry and SPs.
 </li>
 <li>
 Verify/monitor and utilize materials liability.
 </li>
 <li>
 Responsible for Collateral packaging materials delivery communication with NY Ops (Gift box, artwork) and CIL packaging team, as required.
 
 
 </li>
 </ul>
 
 SP Key Performance
 
 
 
 <ul>
 <li>
 Verify the data of ON TIME Delivery
 </li>
 <li>
 Verify RMPO Placement ON TIME
 </li>
 <li>
 Logistics (Booking Timelines, Document Timeliness, Cargo readiness, ASN)
 </li>
 <li>
 FTA COO Form (Timeliness &amp; Accuracy)
 
 
 </li>
 </ul>
 
 The accomplished individual will possess...
 
 
 
 <ul>
 <li>
 Degree holder or above with minimum of 5 years of relevant working experience in merchandising, supply chain field &ndash; preferable in handbags, leather goods, apparel, or footwear
 </li>
 <li>
 Strong analysis and logical thinking
 </li>
 <li>
 Good follow up and good problem-solving
 </li>
 <li>
 Ability to work independently, attention to detail, and good communication &amp; coordination
 </li>
 <li>
 Excellent knowledge of Microsoft Word and Excel is a must, familiar with Office 2024 operation system is a plus
 </li>
 <li>
 Team Engagement and People First
 </li>
 <li>
 Strong communication skills, spoken &amp; written in English &amp; local language.
 
 
 </li>
 </ul>
 
 Our Competencies for All Employees
 
 
 
 <ul>
 <li>
 Courage: Doesn&rsquo;t hold back anything that needs to be said; provides current, direct, complete, and &ldquo;actionable&rdquo; positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
 </li>
 <li>
 Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
 </li>
 <li>
 Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
 </li>
 <li>
 Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn&rsquo;t upset when things are up in the air; doesn&rsquo;t have to finish things before moving on; can comfortably handle risk and uncertainty.
 </li>
 <li>
 Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
 </li>
 <li>
 Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
 </li>
 <li>
 Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
 
 
 </li>
 </ul>
 
 Our Competencies for All People Managers
 
 
 
 <ul>
 <li>
 Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
 </li>
 <li>
 Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person&rsquo;s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
 </li>
 <li>
 Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
 
 
 </li>
 </ul>
 Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant&rsquo;s or employee&rsquo;s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/
</div>

Manager, Supply Chain Management

Explore 38+ Operations manager in Chennai this December. Find roles across top companies and apply now to boost your career.