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manager of operational transformation

operations manager

Orange Business

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 About The Role
 
 
 
 Operations Manager &ndash; Network &amp; Security Operations
 
 
 
 Overview
 
 
 
 At Orange Cyberdefense Egypt, we are building a high-performing dedicated SOC team for one of our major worldwide tobacco customers.
 
 
 We&rsquo;re looking for an Operations Manager to lead and manage a team of 13 technical experts (L2 Engineers, Senior L2 Engineers, Technical Owners, L3 Engineers, and Technical Implementation Owners). This role ensures operational excellence, customer satisfaction, and successful delivery of complex network and security projects.
 
 
 
 Responsibilities
 
 
 
 Team Leadership &amp; Management
 
 
 Lead and manage a team of 13 engineers across multiple roles (L2, Senior L2, Technical Owners, L3, and TIO).
 
 
 Define team objectives, allocate resources, and monitor performance against KPIs and SLAs.
 
 
 Conduct regular team meetings, performance reviews, and career development plans.
 
 
 Foster a culture of collaboration, accountability, and continuous improvement.
 
 
 Operational Oversight
 
 
 Ensure adherence to customer SLAs for incident, change, and problem management.
 
 
 Oversee escalation processes and ensure timely resolution of critical incidents.
 
 
 Validate and approve major changes, migrations, and infrastructure upgrades.
 
 
 Monitor operational dashboards and ensure proactive risk management.
 
 
 Customer Engagement
 
 
 Act as the primary operational point of contact for the customer.
 
 
 Participate in governance meetings and provide operational reports, RCA summaries, and improvement plans.
 
 
 Build strong relationships with customer stakeholders and ensure alignment with business objectives.
 
 
 Project &amp; Change Management
 
 
 Oversee technical implementation of large-scale projects (hardware migrations, new site deployments, infrastructure upgrades).
 
 
 Coordinate with project managers and technical owners to ensure successful delivery.
 
 
 Ensure compliance with change management processes and risk mitigation strategies.
 
 
 Vendor &amp; Stakeholder Coordination
 
 
 Manage relationships with vendors for advanced troubleshooting, hardware replacements, and software updates.
 
 
 Collaborate with internal and external stakeholders to support strategic initiatives.
 
 
 Continuous Improvement
 
 
 Identify opportunities to optimize operational efficiency and service delivery.
 
 
 Drive automation and process improvements across the team.
 
 
 Stay updated on emerging technologies and industry best practices.
 
 
 
 Education
 
 
 
 
 About you
 
 
 
 Bachelor&rsquo;s degree in Computer Science, Network Engineering, or related field (Master&rsquo;s degree is a plus).
 
 
 
 Experience
 
 
 
 Minimum 10+ years in Infrastructure/network/security operations, with at least 3+ years in a leadership role.
 
 
 Proven experience managing large technical teams and complex projects.
 
 
 
 Skills
 
 
 
 Strong leadership and people management skills.
 
 
 Excellent communication and stakeholder management capabilities.
 
 
 Deep understanding of network and security technologies (FortiGate, F5, Cisco, Ivanti, SD-WAN).
 
 
 Strong decision-making and problem-solving skills under pressure.
 
 
 Fluent in English (writing and speaking).
 
 
 
 Certifications (Highly Desirable)
 
 
 
 ITIL Foundation or higher (for process and service management).
 
 
 PMP or Prince2 (for project management).
 
 
 Technical certifications such as CCNP/CCIE, F5 CTS, Fortinet NSE are a plus.
 
 
 You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
</div>

Operations Manager

talabat

<div>
 
 
 Who are we?
 
 
 
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
 
 
 We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
 
 
 At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.
 
 
 
 
 
 
 Role Summary
 
 
 
 An Operations Manager Dispatch controls the workflow of dispatchers who serve the logistics/supply chain riders. It is their responsibility to ensure all orders are accounted for in each shipment and to ensure each order arrives on time.
 
 
 
 
 
 
 What&rsquo;s On Your Plate?
 
 
 <ul>
 <li>
 Ownership in taking important planning and strategy decisions.
 </li>
 <li>
 Oversee budgeting, reporting, planning, and auditing.
 </li>
 <li>
 Contribute to the development, implementation, and review of procedures in cooperation with regional and central teams.
 </li>
 <li>
 Examine data to identify trends and performance improvement opportunities.
 </li>
 <li>
 Reach set targets by driving the mindset towards the company&rsquo;s values and strategy.
 </li>
 <li>
 Share status updates of the operations with upper management and set action plans for improvements.
 </li>
 <li>
 Build a strong relationship with senior stakeholders.
 </li>
 <li>
 Participating in and contributing to the promotion of the company&rsquo;s culture and encouraging top performance and high morale.
 </li>
 <li>
 Provide strong and inspired leadership for the organization.
 </li>
 <li>
 Plan and review compensation actions.
 </li>
 </ul>
 
 
 
 
 
 What Did We Order?
 
 
 <ul>
 <li>
 Background in BPO and/or E-commerce operations
 </li>
 <li>
 Strong operations management experience
 </li>
 <li>
 Minimum 3 years of people management experience in operations
 </li>
 <li>
 Proven experience managing large-scale and complex operations
 </li>
 <li>
 English proficiency: B1+ or higher
 </li>
 <li>
 Experience handling multi-market / multi-region accounts
 </li>
 <li>
 Six Sigma Green Belt is preferred
 </li>
 </ul>
 
 
</div>

Logistics Operations Manager

Intrepid Travel

<div>
 At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever &ndash; for both people and the planet. More than 34 years later, we&rsquo;re proud to be a certified B Corp with hundreds of trips in over 100 countries.
 
 
 At Intrepid, unforgettable trips start long before travellers arrive - they&rsquo;re built by detail-driven people who understand the destination, move fast, and care deeply about getting things right. We&rsquo;re looking for an Operations Manager, Egypt to help make that happen.
 
 
 Based full-time in Cairo, Egypt, you&rsquo;ll lead the safe, successful, and profitable running of all trips within Egypt, working closely with DMC teams, Intrepid brands, and external clients. You&rsquo;ll provide operational leadership, support, and guidance, ensuring trips meet high standards of quality, safety, and customer experience.
 
 
 
 Some of the experience you&rsquo;ll bring with you may include:
 
 
 
 <ul>
 <li>
 Strong operations management or tour leading experience, including managing people and teams (onsite and remote)
 </li>
 <li>
 Excellent knowledge of product, itineraries, destinations, and adventure travel in Egypt and the wider Middle East
 </li>
 <li>
 Ability to manage crises calmly and responsibly, prioritising the safety of travellers and staff
 </li>
 <li>
 Outstanding organisational, delegation, and problem-solving skills
 </li>
 <li>
 Excellent written and spoken communication skills, with strong coaching and leadership abilities
 </li>
 <li>
 Commitment to exceptional customer service and Intrepid&rsquo;s Responsible Travel philosophy
 </li>
 <li>
 High computer literacy (Microsoft Office) and experience with reservations systems
 </li>
 <li>
 Professional, reliable, and able to work independently or collaboratively, with flexibility for on-call responsibilities
 
 
 </li>
 </ul>
 
 Our people reflect the diversity of our customers and the communities we visit:
 
 
 
 Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
 
 
 
 Rewarding and developing our people is important to us, some of our work perks include:
 
 
 
 <ul>
 <li>
 Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
 </li>
 <li>
 A free Intrepid trip every year, plus generous discounts for families, and close friends
 </li>
 <li>
 5 extra days of leave a year for use on Intrepid trip's
 </li>
 <li>
 A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
 </li>
 <li>
 Access to e-learning platforms, professional development and mentor programs
 </li>
 <li>
 20 hours of volunteer leave every year to use on causes most important to you
 </li>
 <li>
 Employee Assistance Program, a 24/7 service that offers counselling for you and your family
 
 
 </li>
 </ul>
 
 We are Real. Together. Ambitious. Impactful.
 
 These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.
</div>

Operations Manager, Egypt

Manpower Egypt - Target HR

<div>
 
 For a very well-known Company based in Obour City an Operations Manager E-Commerce is urgently needed.
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Own and manage the Shopify store on a daily basis
 </li>
 <li>
 Upload and maintain fashion products with accurate
 
 size charts, colors, fabrics, fits, and pricing
 
 </li>
 <li>
 Manage collections by season, drop, category, and campaign
 </li>
 <li>
 Ensure product imagery, descriptions, and tagging follow brand standards
 </li>
 <li>
 Plan and execute homepage, collection, and PDP merchandising
 </li>
 <li>
 Manage launches, drops, promotions, and markdowns
 </li>
 <li>
 Optimize product ordering, filters, and navigation for fashion browsing
 </li>
 <li>
 Ensure correct display of variants (sizes, colors, fits)
 </li>
 <li>
 Coordinate inventory availability with warehouses and stores
 </li>
 <li>
 Monitor size curves, best sellers, slow movers, and stock aging
 </li>
 <li>
 Ensure accurate stock sync and prevent overselling
 </li>
 <li>
 Coordinate order fulfillment, returns, and exchanges
 </li>
 <li>
 Monitor and analyze KPIs: sales, conversion rate, AOV, sell-through, returns
 </li>
 <li>
 Work with marketing on campaigns, paid ads, email, and SMS
 </li>
 <li>
 Identify opportunities to improve conversion and reduce returns
 </li>
 <li>
 Prepare regular performance reports and insights
 </li>
 <li>
 Ensure smooth checkout, payment, and delivery flow
 </li>
 <li>
 Oversee online returns, exchanges, and customer feedback
 </li>
 <li>
 Ensure sizing, fabric, and fit information reduces customer confusion
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field
 </li>
 <li>
 
 Strong Shopify proficiency is mandatory
 
 </li>
 <li>
 Experience managing high-SKU catalogs with size and color variants
 </li>
 <li>
 Familiarity with fashion KPIs (sell-through, size performance, returns)
 </li>
 <li>
 Minimum of 3+ years of experience in the retail industry
 </li>
 <li>
 Strong experience in fashion and apparel retail
 </li>
 <li>
 5 working days from the office
 </li>
 <li>
 Office location: Zamalek
 </li>
 <li>
 Very good command of English, both written and spoken
 </li>
 </ul>
</div>

Operations Manager E-commerce

Amazon

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your leadership across different levels
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 
 
 </li>
 </ul>
 A day in the life
 
 
 As an Operations Manager, you will play a critical role in driving your team&rsquo;s success. You&rsquo;ll oversee performance across your department, setting clear expectations and ensuring each team member has the right tools and resources to achieve their goals. Your role goes beyond day-to-day execution &mdash; you&rsquo;ll partner with site leadership, regional stakeholders, and support teams to remove obstacles, influence decisions, and deliver results at scale. This is an opportunity to lead with impact, empower your team, and shape the future of our operations.
 
 
 
 About The Team
 
 
 
 A home grown leadership team, built on strong Amazon standards and driven by a high bar of excellence. We operate as one team, united in our mission to build a best-in-class Center of Excellence in operations. Together, we foster an environment of trust, collaboration, and ownership, where leaders and associates can thrive. As we continue raising the bar, we remain committed to Amazon&rsquo;s vision of becoming Earth&rsquo;s Best Employer.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3093635
</div>

Operations Manager, Fulfilment Center Operations

4level1

<div>
 
 
 Company Description
 
 
 
 4Level1 offers comprehensive English Language Programs tailored to both adults and young adults, focusing on practical and effective communication skills across all language areas. With online and in-person classes, we cater to students all over the Middle East, with face-to-face classes held in Riyadh, Saudi Arabia.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Branch Operations Manager at 4Level1. The Branch Operations Manager will be responsible for overseeing daily operations, managing staff, ensuring quality education delivery, handling administrative tasks, and fostering a positive learning environment.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Experience in education management, operations, or related field
 </li>
 <li>
 Strong organizational and leadership skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Ability to work effectively in a multicultural environment
 </li>
 <li>
 Proficiency in English language
 </li>
 <li>
 Knowledge of educational standards and regulations
 </li>
 <li>
 Previous experience in language teaching or training is a plus
 </li>
 <li>
 Bachelor's degree in Education, Business Administration, or relevant field
 </li>
 </ul>
</div>

Branch Manager (Sales & Operations)

<div>
 
 Description
 
 
 
 Amazon Now operations is looking for an experienced area manager with a strong record of achieving results. We are looking to hire a Manager, to join the team that redefines fast delivery, helps us build and run this new service for our customers, &amp; oversee 3P Store Operations.
 
 
 When you join Amazon as an area manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues/teams to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyze and implement corrective actions to make sure quality, productivity and operations SLAs are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Manage Dark stores operations with 3P to drive the weekly, monthly, and quarterly plan in-line with other stakeholders management.
 </li>
 <li>
 Manage UTR Supervisors to have a standardized daily routine for supervisors managing UTR in each dark store
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyze performance and suggest process improvements to optimize work and improve customer experience
 </li>
 <li>
 Collaborate with other managers to standardize shift processes
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3153025
</div>

UTR Area Manager, Amazon Now Egypt

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