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operations manager

Hot N Spicy Pvt Ltd

Job description:Position Title: Operation ManagerJob Location: DHA Phase 5 Khadda MarketJob Overview:We are seeking a highly motivated and experienced Operations Manager to lead and manage our restaurant&rsquo;s day-to-day operations. The ideal candidate will ensure excellent customer service, optimize food and beverage service quality, and maintain profitability while adhering to health and safety standards.Key Responsibilities:. Operational Management:<ul><li>Oversee all operational aspects of the restaurant, including front-of-house and back-of-house activities.</li><li>Ensure the smooth running of kitchen and dining areas by managing staff schedules, inventory, and overall service flow.</li><li>Monitor restaurant maintenance and cleanliness standards, addressing any issues promptly.</li><li>Handle customer complaints and ensure the delivery of exceptional service at all times.</li></ul>2. Staff Management:<ul><li>Recruit, train, and manage a team of front and back-of-house staff.</li><li>Develop and implement training programs to maintain high service standards.</li><li>Manage shift scheduling, payroll, and employee performance evaluations.</li><li>Foster a positive work environment and motivate the team to achieve restaurant goals.</li></ul>3. Financial Oversight:<ul><li>Manage the restaurant&rsquo;s budget, including controlling food and labor costs.</li><li>Track and analyze financial performance, creating strategies to increase profitability.</li><li>Oversee inventory management, ordering supplies, and controlling stock levels to minimize waste.</li><li>Ensure compliance with cash handling procedures, banking, and financial audits.</li></ul>4. Customer Service:<ul><li>Maintain a high standard of customer service, ensuring a positive guest experience.</li><li>Implement feedback systems to gather guest input and make improvements where necessary.</li><li>Monitor online reviews and manage the restaurant&rsquo;s public image.</li></ul>5. Compliance and Safety:<ul><li>Ensure compliance with all health and safety regulations, including food safety, sanitation, and alcohol licensing.</li><li>Conduct regular inspections of kitchen and dining areas to maintain compliance.</li><li>Address any violations or areas of concern immediately to avoid penalties.</li></ul>6. Menu and Promotions:<ul><li>Collaborate with chefs and the marketing team to develop and roll out menu changes and special promotions.</li><li>Monitor customer preferences and adjust menu offerings to meet demand.</li></ul>7. Reporting:<ul><li>Provide regular reports on sales, customer feedback, and operational performance to senior management.</li><li>Identify areas for improvement and implement operational changes as needed</li></ul>Education &amp; Required Experience:<ul><li>Bachelor&rsquo;s degree in hospitality management, business administration, or a related field (preferred).</li><li>2-3 years of experience in restaurant management or operations.</li><li>Proven experience as an Operations Manager or similar leadership role in a restaurant or hospitality setting.</li><li>Strong understanding of restaurant management best practices.</li><li>Knowledge of financial management, including budgeting, cost control, and profit maximization.</li><li>Excellent communication and leadership skills.</li><li>Ability to handle high-pressure situations and problem-solve effectively.</li><li>Knowledge of food safety and health regulations.</li></ul>Key Skills:<ul><li>Leadership and team management</li><li>Budgeting and financial planning</li><li>Inventory and supply chain management</li><li>Customer service excellence</li><li>Problem-solving and decision-making</li><li>Attention to detail</li></ul>Working Conditions:<ul><li>Full-time position with including nights, weekends, and holidays.</li><li>Fast-paced restaurant environment requiring physical stamina and the ability to stand for long periods.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Job Type: Full-timeWork Location: In person

Operations Manager

UTrade Logistics

UTrade Logistics is a logistics company with a global presence, headquartered in Canada and operating branch offices in the USA and Pakistan, alongside active operations in the UAE and China. As a premium member of JC Trans, OLO , and Crisscross logistics networks, we offer comprehensive, customer-focused logistics solutions across various industries worldwide.Position: Freight Operations Manager Location: Karachi Job Type: Full-Time (6 PM to 2 AM)Responsibilities:<ul><li>Coordinate and oversee all freight operations, including booking, documentation, shipment tracking, and delivery to ensure timely and efficient handling of cargo.</li><li>Manage communication with carriers, agents, warehouses, and customers to ensure smooth shipment flow and resolve operational issues promptly.</li><li>Ensure compliance with all regulatory requirements, customs procedures, and company policies related to import and export shipments.</li><li>Collaborate with sales and pricing teams to align operational capabilities with customer requirements and service commitments.</li><li>Monitor shipment statuses, proactively identify potential delays or disruptions, and implement corrective actions to maintain service quality.</li><li>Prepare and maintain accurate shipment records, reports, and operational documentation for internal use and customer updates.</li><li>Support continuous improvement initiatives in operational processes and system usage to enhance efficiency and customer satisfaction.</li><li>Handle special cargo requirements including hazardous goods, oversized shipments, and temperature-controlled freight.</li></ul>Requirements:<ul><li>Proven experience in freight operations, logistics coordination, or supply chain management.</li><li>Strong understanding of international freight forwarding, customs clearance, and transportation processes.</li><li>Excellent organizational, problem-solving, and communication skills.</li><li>Ability to work independently, multitask, and manage time effectively under pressure.</li><li>Familiarity with freight management systems, documentation standards, and regulatory compliance.</li><li>Strong team collaboration skills and ability to work across departments.</li><li>Knowledge of air and sea freight operations is preferred.</li></ul>Why Join Us?<ul><li>Be part of a globally connected and rapidly growing logistics company.</li><li>Opportunity for career growth focused on personal development and professional advancement.</li><li>A collaborative, dynamic work environment fostering teamwork, innovation, and success.</li></ul>How to Apply:Interested candidates can send their updated CV to basil@utradelogistics.com with the subject line: &quot;Application for Freight Operations Manager&quot;Join UTrade Logistics and help shape the future of global trade!Job Type: Full-timeWork Location: In person

Freight Operations Manager

Mac Care

Job SummaryThe IT Operations Manager will be responsible for maintaining and overseeing the company&rsquo;s critical IT infrastructure, including operating systems, communication platforms, IT security, business applications, and end-user devices. The role requires hands-on technical expertise in managing enterprise IT operations, ensuring uptime, security, and efficiency across the organization&rsquo;s technology stack. The ideal candidate will also manage IT assets, procurement, and system upgrades while ensuring seamless operations and business continuity.Key Responsibilities<ul><li>Manage and maintain operations-critical IT infrastructure, including servers, operating systems, security tools, and communication systems.</li><li>Oversee the administration of Microsoft 365, Exchange, SharePoint, Teams, OneDrive, and Active Directory (on-premises and Azure AD).</li><li>Plan and execute rollout of system updates, patches, and migration projects for various platforms and services.</li><li>Implement and monitor data backup solutions (Ditto, Acronis, Azure Backup) and ensure disaster recovery readiness.</li><li>Manage IT security solutions (FortiGate, SonicWall, Sophos, SentinelOne, Microsoft DLP, Zix Email Encryption, BitLocker) to protect company data and infrastructure.</li><li>Oversee network operations, including Ubiquiti Access Points and VoIP systems (Univerge Blue).</li><li>Administer hardware and endpoint devices, including Dell/Lenovo workstations, HP/Brother printers, and Fujitsu scanners.</li><li>Track and manage IT inventory, vendor relationships, and procurement of technology assets.</li><li>Conduct performance monitoring, reporting, and capacity planning for IT systems.</li><li>Provide technical leadership and ensure smooth day-to-day IT operations across the organization.</li></ul>Candidate Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>ITIL or equivalent professional certification preferred.</li><li>Strong expertise in Microsoft Administration, Exchange, and Active Directory.</li><li>Knowledge of communication and collaboration tools (Teams, VoIP, etc.) preferred.</li></ul>Candidate Experience<ul><li>5&ndash;7 years of hands-on experience in managing IT operations.</li><li>Proven track record of overseeing enterprise IT infrastructure, systems migrations, and security implementations.</li><li>Strong troubleshooting, problem-solving, and performance monitoring skills.</li></ul>Current Technology Stack<ul><li>Operating Systems: Windows 10 &amp; 11, Linux, macOS</li><li>Cloud Platforms: Microsoft Azure, Azure Virtual Desktop</li><li>Identity Management: Microsoft Active Directory (on-prem &amp; Azure AD)</li><li>Productivity: Microsoft 365 (O365), SharePoint, Teams, OneDrive</li><li>Backup: Ditto, Acronis, Azure Backup</li><li>Security: FortiGate, SonicWall, Sophos</li><li>Network: Ubiquiti Access Points</li><li>RMM Tools: Atera</li><li>Endpoint Protection: SentinelOne</li><li>VoIP: Univerge Blue</li><li>Data Protection: Zix Email Encryption, Microsoft DLP, BitLocker</li><li>Hardware: Dell &amp; Lenovo workstations, HP &amp; Brother printers, Fujitsu scanners</li></ul>Job Type: Full-timeWork Location: In person

IT Operations Manager

saakh pharma

We are seeking a dynamic and results-driven Sales Operations Manager to join ChargeUp. The ideal candidate will be responsible for Optimizing ChargeUp sales processes and ensures the sales teams runs efficiently and productively. SOM will be responsible for understanding clients&rsquo; financial needs, SOM will play a key role in driving revenue growth, ensuring customer satisfaction, and expanding our client base.Key Responsibilities:1-Sales Analytics &amp; Performance ReportingTrack and analyze key sales KPIs (conversion rates, pipeline velocity, quota attainment, etc.).Provide data-driven insights to optimize sales strategies and improve rep productivity.Create dashboards and reports in HubSpot, Salesforce, or other CRM tools.2- Pipeline &amp; CRM ManagementOwn the sales funnel from lead generation to close, ensuring clean and accurate data.Monitor pipeline health, flagging risks and opportunities for leadership.Automate and optimize CRM workflows for efficiency.3- Sales &amp; Cross-Functional CollaborationBe the interface between Sales, Product, Marketing, and Customer Success.Work with Marketing to ensure Marketing Qualified Leads (MQLs) are effectively handed off to Sales.Collaborate with Product on customer feedback, feature requests, and roadmap alignment.Align with Customer Success on renewals, upselling, and customer retention strategies.4- Sales Process Optimization &amp; EnablementDesign and refine sales playbooks, workflows, and best practices.Support new sales rep onboarding and training with structured processes.Identify bottlenecks in the sales cycle and implement solutions.Prepare and present regular reports on account status, sales performance, and market trends.5- Forecasting &amp; Revenue PlanningAssist the Chief Growth Officer in sales forecasting and quota setting.Provide leadership with insights into sales trends and pipeline health.Ensure accurate revenue tracking and reporting.Qualifications:Bachelor&rsquo;s degree in business, related field.Proven experience as a SOM or similar role in the fintech or financial services industry.Understanding of fintech products, services, and market dynamics.Excellent communication, negotiation, and analytical skills.Demonstrated ability to build and maintain a team.Results-oriented with a track record of meeting or exceeding sales targets.Proficiency in CRM software and Microsoft Office Suite.Ability to work independently and as part of a team in a fast-paced environment.Startup Mindset, Comfortable working in a fast-paced, high-growth environment with ambiguity.Preferred Qualifications:Master&rsquo;s degree in a related field.Experience with digital banking, Fintech Products and challenges , payment solutions, or Fintech.Benefits: Competitive salary and performance-based incentives.Health insurance. Opportunities for professional development and career advancement.Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Sales Operations Manager- Fintech

Yagmur Group

<div>
 
 
 Company Description
 
 
 
 Construction &amp; Real Estate Company
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on site role for a Facility Operations Manager located in Accra, Ghana, West Africa. The Facility Operations Manager will be responsible for overseeing the day-to-day operations of facilities, ensuring preventive maintenance is conducted regularly, and managing facility management (FM) tasks efficiently. The manager will also supervise staff, ensure operational efficiency, and maintain compliance with safety and regulatory standards.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
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 Supervisory Skills
 </li>
 <li>
 Facilities Operations and Facility Management (FM) skills
 </li>
 <li>
 Experience in Operations Management and Preventive Maintenance
 </li>
 <li>
 Excellent organizational and analytical skills
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to work independently and in a team
 </li>
 <li>
 Experience in the construction or engineering industries is a plus
 </li>
 <li>
 Bachelor's degree in Facility Management, Engineering, Business Administration, or related field
 </li>
 </ul>
</div>

Facility Operations Manager for Luxury Residence (West Africa)

A.A Joyland (Pvt) Ltd

*Job Title: Operations Manager**Location: Ocean (Karachi)**Job Type: Full-time*We're seeking experienced Operations Managers for our upcoming entity in Karachi. If you're a seasoned professional with a background in hospitality, services, or retail, we'd love to hear from you!*Requirements:*- *Education:* Graduate degree- *Experience:* Minimum 5 years in operations, with at least 2 years as a Branch/Operations Manager- *Industry:* Hospitality, Services, or Retail experience preferred*Responsibilities:*- *Oversee daily operations*- *Manage teams*- *Ensure customer satisfaction*- *Drive business growth*If you're a motivated and results-driven professional, apply now!How to Apply: careers@aajoyland.comJoin our team and take your career to the next level!Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Manager Operations

DP World

<div>
 
 
 
 Job Title
 
 
 
 
 Assistant Manager - Warehouse Operations
 
 
 
 
 
 
 
 Job Location
 
 
 
 
 Karachi Northern Bypass
 
 
 
 
 
 
 
 Job Brief
 
 
 
 
 We are looking for a reliable and detail-oriented
 
 Assistant Manager &ndash; Warehouse Operations
 
 for our newly formed joint venture DP World NLC Logistics. The position is responsible to supervise and manager the execution of daily warehouse activities while ensuring strict compliance with customer requirements service quality, safety standards, and warehouse SOPs.
 
 
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Supervise daily warehouse activities including inbound, storage, order fulfilment, dispatch, and returns in line with set standards.
 </li>
 <li>
 Ensure all operations are conducted in line with individual customer SOPs and service level agreements (SLAs).
 </li>
 <li>
 Support the planning and coordination of manpower, equipment, and space to ensure efficient operations across clients.
 </li>
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 Manage stock control: the self-assured receipt, storage, retrieval and timely delivery of goods; shipment loading &amp; transferring;
 </li>
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 Ensure accuracy in documentation and data entry into WMS.
 </li>
 <li>
 Ensure operations are conducted as per the standard operating procedure SOP&rsquo;s
 </li>
 <li>
 Act as an operational point of contact for multiple clients, addressing their day-to-day service and compliance-related queries.
 </li>
 <li>
 Collaborate with client representatives during operational reviews and audits.
 </li>
 <li>
 Employee roster management to ensure appropriate staff deputation.
 </li>
 <li>
 Managing third party staff and labor deputed in the warehouse.
 </li>
 <li>
 Identify training needs for all operational staff and arrange trainings.
 </li>
 <li>
 Provide coaching, training and feedback to team members and identify performance opportunities.
 </li>
 <li>
 Prepare periodic reports of monthly scorecards and KPI&rsquo;s for management review
 </li>
 <li>
 Maintain appropriate appearance/cleanliness in all locations (GMP compliance).
 </li>
 <li>
 Ensure proper hygiene and sanitization in warehouse.
 </li>
 <li>
 Ensure safe workplace and working environment for all operational staff.
 </li>
 <li>
 Ensure employee participate in creating safe work environment.
 </li>
 <li>
 Ensure compliance of all applicable QHSE requirements is met.
 </li>
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 Meeting all QHSE KPI&rsquo;s.
 </li>
 <li>
 Shifts management and sanction leaves.
 </li>
 </ul>
 
 
 
 
 
 
 Job Specification
 
 
 
 <ul>
 <li>
 Graduate in Logistics, Supply Chain, or related discipline
 </li>
 <li>
 4-5 years of relevant experience
 </li>
 </ul>
 
 
 
 
 
 
 Skills / Competencies
 
 
 
 <ul>
 <li>
 Strong understanding of warehouse SOPs, inventory processes, and compliance protocols.
 </li>
 <li>
 Demonstrate confidence and influence in leading team to achieve productivity goals.
 </li>
 <li>
 Ability to provide training and development.
 </li>
 <li>
 Provides excellent role model, peer leadership and positive influence to fellow team members.
 </li>
 <li>
 Positive team-player attitude.
 </li>
 <li>
 Possess exceptional work ethic, energy and drive.
 </li>
 <li>
 Knowledge of WMS and MS Office.
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 </ul>
 
 
</div>

Assistant Warehouse Manager

Explore 863+ Operations manager in Karachi this September. Find roles across top companies and apply now to boost your career.