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operations officer - retail finance Jobs in Abu Dhabi

operations officer - retail finance

operations officer retail finance

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; : Operations Officer - Retail Finance
 
 
 
 Location :
 
 Abu Dhabi&nbsp;
 
 
 
 Role Purpose:
 
 
 
 Training and Managing offshore/Onshore Operations in processing of account transactions, financing payments, financing account maintenance in accordance with agreed time standards, authorities and operational policies to a satisfaction level that will assist in achieving the overall division mission of operational excellence.
 
 &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 Key Accountabilities of the role&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 Monitor and Analyse the Daily, Monthly and yearly volume of services financial and non-financial process.
 </li>
 <li>
 Report Monthly services queue to the management and ensure SLA and TAT met.
 </li>
 <li>
 Analyse KPI, KRI and validate the onshore and offshore team performance.
 </li>
 <li>
 Analyse Time and motion report monthly and take necessary decision on staff utilization and cap plan.&nbsp;
 </li>
 <li>
 Identify process which can be automated and share the required Business requirement with vendor/developer to bring operational benefit to the bank &amp; its internal/external stakeholders.
 </li>
 <li>
 Re-engineer the existing process effectively to bring additional control, reduce the risk.. etc. in the process and enhance the customer experience.&nbsp;
 </li>
 <li>
 Monitor and validate the Rejection volume/reasons and discuss with stakeholders to reduce to reduce the RTS.&nbsp;
 </li>
 <li>
 Review and monitor different control reports regularly and take a proper action wherever required (e.g., Postponement, Online Posting, Batch Posting, Audit Trial Report etc.)
 </li>
 <li>
 Assessment of risk &amp; controls to each process, raising incidents in case of any operational loses/near miss.
 </li>
 <li>
 Update Standard operation&rsquo;s procedure whenever there is change in the process and renew them before due date.&nbsp;
 </li>
 <li>
 Monitor Reconciliation Report and ensure corrective action are taken on outstanding items. Escalate any long outstanding items.
 </li>
 <li>
 Frequent review of QA Report&nbsp;
 </li>
 <li>
 Conduct Weekly Team meeting and review the process, highlight any issues etc.
 </li>
 <li>
 Maintain proper MIS&nbsp;
 </li>
 <li>
 Train the offshore/onshore employees in any new/change in the process.&nbsp;
 </li>
 <li>
 Undertake training programs to improve knowledge to enhance role performance &amp; to enhance job knowledge for trainees under the Emiratization program.
 </li>
 <li>
 Maintain proper time standards, good team spirit and service standards.
 </li>
 <li>
 Ensure compliance to ADIB policies, procedures, guidelines, and standards (including SOP review &amp; addendum preparation (if required).
 </li>
 <li>
 Undertake any additional assignments clean-up / projects entrusted by the line management and complete them as per requirement.
 </li>
 <li>
 Protect ADIB information &amp; password to avoid any operational loss due to lapses or lack of controls.
 </li>
 <li>
 Report any system issues/Phishing to ITD properly on time.
 </li>
 <li>
 Ensure high quality process outcome in terms of document verification and approvals.
 
 &nbsp;
 </li>
 </ul>
 
 
 
 Specialist Skills / Technical Knowledge Required for this role:
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 <ul>
 <li>
 Very good knowledge of Branch operations and Banking Operations.
 </li>
 <li>
 Good leadership skills &amp; Team player
 </li>
 <li>
 Self-motivated
 </li>
 <li>
 Able to multitask, prioritize and work under pressure
 </li>
 <li>
 Commercial Effectiveness Including Client /Customer Focus and Commerciality
 </li>
 <li>
 Control Environment Including Risk Management
 </li>
 <li>
 Business Skills Including Deliver Solutions and Decision Making
 </li>
 <li>
 Management &amp; Leadership Including People Development
 </li>
 <li>
 Personal &amp; Interpersonal Skills: Including Communication &amp; Influence and Collaboration
 </li>
 <li>
 Abilities in ensuring Regulatory Compliance Standards are met across the Dept/units
 </li>
 <li>
 Strong analytical /financial analysis skills
 </li>
 <li>
 Project Management Skills
 </li>
 <li>
 Knowledge of the bank&rsquo;s products, services, policies and procedures and/or other specialist knowledge required to undertake the role
 
 &nbsp;
 </li>
 </ul>
</div>

Operations Officer - Retail Finance

مصرف ابوظبي الاسلامي

<div>Role : Operations Officer - Retail Finance
 
Location : Abu Dhabi
 
 
Role Purpose:
 
 
Training and Managing offshore/Onshore Operations in processing of account transactions, financing payments, financing account maintenance in accordance with agreed time standards, authorities and operational policies to a satisfaction level that will assist in achieving the overall division mission of operational excellence.
 
 
Key Accountabilities of the role 
 
 
<ul><li>Monitor and Analyse the Daily, Monthly and yearly volume of services financial and non-financial process.
</li><li>Report Monthly services queue to the management and ensure SLA and TAT met.
</li><li>Analyse KPI, KRI and validate the onshore and offshore team performance.
</li><li>Analyse Time and motion report monthly and take necessary decision on staff utilization and cap plan.
</li><li>Identify process which can be automated and share the required Business requirement with vendor/developer to bring operational benefit to the bank &amp; its internal/external stakeholders.
</li><li>Re-engineer the existing process effectively to bring additional control, reduce the risk.. etc. in the process and enhance the customer experience.
</li><li>Monitor and validate the Rejection volume/reasons and discuss with stakeholders to reduce to reduce the RTS.
</li><li>Review and monitor different control reports regularly and take a proper action wherever required (e.g., Postponement, Online Posting, Batch Posting, Audit Trial Report etc.)
</li><li>Assessment of risk &amp; controls to each process, raising incidents in case of any operational loses/near miss.
</li><li>Update Standard operation&rsquo;s procedure whenever there is change in the process and renew them before due date.
</li><li>Monitor Reconciliation Report and ensure corrective action are taken on outstanding items. Escalate any long outstanding items.
</li><li>Frequent review of QA Report
</li><li>Conduct Weekly Team meeting and review the process, highlight any issues etc.
</li><li>Maintain proper MIS
</li><li>Train the offshore/onshore employees in any new/change in the process.
</li><li>Undertake training programs to improve knowledge to enhance role performance &amp; to enhance job knowledge for trainees under the Emiratization program.
</li><li>Maintain proper time standards, good team spirit and service standards.
</li><li>Ensure compliance to ADIB policies, procedures, guidelines, and standards (including SOP review &amp; addendum preparation (if required).
</li><li>Undertake any additional assignments clean-up / projects entrusted by the line management and complete them as per requirement.
</li><li>Protect ADIB information &amp; password to avoid any operational loss due to lapses or lack of controls.
</li><li>Report any system issues/Phishing to ITD properly on time.
</li>Ensure high quality process outcome in terms of document verification and approvals. 
<li>
 
</li></ul>Specialist Skills / Technical Knowledge Required for this role: 
 
<div></div> 
<ul><li>Very good knowledge of Branch operations and Banking Operations.
</li><li>Good leadership skills &amp; Team player
</li><li>Self-motivated
</li><li>Able to multitask, prioritize and work under pressure
</li><li>Commercial Effectiveness Including Client /Customer Focus and Commerciality
</li><li>Control Environment Including Risk Management
</li><li>Business Skills Including Deliver Solutions and Decision Making
</li><li>Management &amp; Leadership Including People Development
</li><li>Personal &amp; Interpersonal Skills: Including Communication &amp; Influence and Collaboration
</li><li>Abilities in ensuring Regulatory Compliance Standards are met across the Dept/units
</li><li>Strong analytical /financial analysis skills
</li><li>Project Management Skills
</li><li>Knowledge of the bank&rsquo;s products, services, policies and procedures and/or other specialist knowledge required to undertake the role</li></ul></div>

PSI - Property Shop Investment

About UsAt Property Shop Investment (PSI), we pride ourselves on being one of the leading real estate firms in the UAE. With a rapidly growing workforce, we are looking for a skilled Payroll Officer who can manage payroll operations efficiently while ensuring compliance with UAE labor laws.Key Responsibilities<ul><li>Prepare and process monthly payroll for 300+ employees.</li><li>Manage WPS (Wage Protection System) uploads and ensure timely payments.</li><li>Handle final settlements, gratuity, and end-of-service benefits.</li><li>Maintain accurate employee payroll records, including overtime, allowances, and deductions.</li><li>Ensure compliance with UAE pension law and payroll regulations.</li><li>Reconcile payroll accounts and resolve discrepancies.</li><li>Collaborate with HR and Finance teams for smooth payroll operations.</li><li>Assist during internal/external audits related to payroll.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>3&ndash;5 years of experience in payroll management (UAE experience required).</li><li>Must have managed payroll for 300+ employees.</li><li>Solid understanding of UAE labor law, gratuity, and pension regulations.</li><li>Proficiency in MS Excel and payroll/accounting systems.</li><li>Strong attention to detail, confidentiality, and accuracy.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Visa &amp; medical insurance.</li><li>A dynamic and professional work environment.</li><li>Opportunities for career growth within the organization.</li></ul>Job Types: Full-time, Permanent

Payroll Officer

Al-Khashab Building Materials Co. LLC

We are seeking a detail-oriented and reliable Accounts Officer to join our Accounts team. The ideal candidate will be responsible for managing day-to-day accounting operations, ensuring accurate financial records, and supporting management with timely reports.Key Responsibilities:&middot; Maintain accurate books of accounts, ledgers, and records.&middot; Handle accounts payable and receivable.&middot; Prepare and reconcile bank statements.&middot; Assist in payroll processing and expense management.&middot; Prepare monthly, quarterly, and yearly financial reports.&middot; Support audits and ensure compliance with company policies and UAE regulations.&middot; Coordinate with internal departments for financial documentation and approvals.Requirements:&middot; Bachelor&rsquo;s degree in Accounting, Finance, or related field.&middot; Minimum 2 years of experience in accounting or finance role (preferably in UAE).&middot; Strong knowledge of accounting principles and practices.&middot; Proficiency in MS Excel and accounting software (e.g., Tally, QuickBooks, or ERP systems).&middot; Excellent attention to detail and organizational skills.&middot; Ability to meet deadlines and work independently.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Accountant

JD.COM

<div>
 
 
 About Us
 
 
 
 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/
 
 
 
 
 
 JD.com is seeking a Risk Management Officer for our stablecoin business to be responsible for the development and implementation of a comprehensive risk management framework. The Risk Management Officer will work closely with the executive team to ensure that risk management practices are integrated into all aspects of the stablecoin business and aligned with the company&rsquo;s strategic goals in the UAE. This role is full-time based in Abu Dhabi.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Establish a risk management framework compliant with Abu Dhabi Global Market (ADGM) regulatory requirements.
 </li>
 <li>
 Oversee cybersecurity protocols and disaster recovery plans for digital asset systems.
 </li>
 <li>
 Manage third-party risk assessments for banking partners and tech vendors.
 </li>
 <li>
 Oversee the development and implementation of the company's risk management framework, policies, and procedures to identify, assess, monitor, and mitigate risks associated with the stablecoin business.
 </li>
 <li>
 Develop risk management documentation for Financial Services Regulatory Authority (FSRA) license submission.
 </li>
 <li>
 Present risk appetite statements and mitigation strategies to the Board.
 </li>
 <li>
 Collaborate with legal teams to align policies with ADGM&rsquo;s Digital Assets Regulation.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Risk Management, Finance, or related field; FRM/PRM certification preferred.
 </li>
 <li>
 5+ years of risk management experience with financial institutions in ADGM.
 </li>
 <li>
 Expertise in quantitative modelling and regulatory technology solutions.
 </li>
 <li>
 Strategic thinker, adept at balancing innovation with regulatory compliance.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 A dynamic and challenging work environment in a leading global e-commerce company.
 </li>
 <li>
 The opportunity to work with a diverse international team and to make a significant impact on JD.com's global presence.
 </li>
 <li>
 Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.
 </li>
 <li>
 Career development opportunities and continuous learning resources.
 </li>
 </ul>
 
 
 
 
 JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 
</div>

Risk Management Officer - Stablecoin

Emirates Investment Authority

<div>
 IT Operations Manager is responsible for supervising the daily functions of the EIA helpdesk and will manage all aspects of the technology infrastructure, desktop systems, notebook, remote computing, network maintenance and support, telecommunications, and audio visual systems. The IT Operations Manager will also use his/her experience and understanding of technology and the competitive market landscape to work with the Chief Technology Officer on strategic planning and implementation of goals and objectives of the organization.
 
 
 
 Responsibilities And Duties
 
 
 
 <ul>
 <li>
 Manages the daily operation and maintenance of the organization's entire technology program, including all network maintenance and support, PC hardware and software installation, configuration and maintenance
 </li>
 <li>
 Manages user support Help Desk operations, including high-level support of all the organization's standard software applications
 </li>
 <li>
 Develops and maintains departmental and organizational IT policies and procedures
 </li>
 <li>
 Works with and makes recommendations to the Chief Technology Officer regarding all functions of the technology platform
 </li>
 <li>
 Implements and administers EIA technology projects and supports departmental systems
 </li>
 <li>
 Acts as lead resource for technology questions, issues, upgrades, and installations for the entire office
 </li>
 <li>
 Works with the Chief Technology Officer and Human Resources department in hiring, training, counselling, and disciplining departmental employees. Generates performance evaluations for departmental employees
 </li>
 <li>
 Directs end-user application software training programs. Ensures the content and quality of in-house training is beneficial to the organization
 </li>
 <li>
 Meets and coordinates with other local Technology department members on product installation, training, and support
 </li>
 <li>
 Evaluates and customizes training rollouts in order to meet local office specific needs for new hire training, technology rollout training, or on-going education
 </li>
 <li>
 Acts as a third line support resource for the helpdesk team - Troubleshoots problems with hardware, software, and/or the network and interacts with manufacturers' technical support staff
 </li>
 <li>
 Maintains appropriate organizational data security and disaster recovery measures
 </li>
 <li>
 Provides support for various departmental databases and programs (e.g. Bloomberg, xxx)
 </li>
 <li>
 Participates in vendor demonstrations and provide feedback on new products, and software updates
 </li>
 <li>
 Stays abreast of current and new technologies and market trends providing benefit to the organization
 </li>
 <li>
 Leads special projects on various issues to completion as needed
 </li>
 <li>
 Ensuring EIA IT Operations confirms to EIA information Security Policies and Procedures. Contributing to EIA Information Security Policies and Procedures
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Systems, or related discipline. Microsoft accredited
 </li>
 <li>
 6 - 8 years technology systems management experience desired; 4 years' experience in a supervisory capacity
 </li>
 <li>
 Demonstrated knowledge and experience of PC applications, network administration, and telecommunications systems. Experience with Cisco telephone systems preferred. Demonstrated knowledge and experience of systems or applications development, business analysis/requirements gathering and project management
 </li>
 <li>
 Strong technical background with extensive experience in supporting Microsoft technologies
 </li>
 <li>
 Practical working experience in private equity or finance organizations.
 </li>
 <li>
 Lead technical role in a number of systems implementation and development projects
 </li>
 <li>
 Experience in implementing and maintaining disaster recovery solutions
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Expert knowledge and proficiency in a wide variety of server and software platforms, including:
 </li>
 <li>
 Windows Server
 </li>
 <li>
 Microsoft Exchange
 </li>
 <li>
 Virtualisation technologies (Hyper-V, VMWare)
 </li>
 <li>
 SQL Server (helpful)
 </li>
 <li>
 Windows.
 </li>
 <li>
 Microsoft Office (Word, PowerPoint, Excel and Outlook)
 </li>
 <li>
 Cisco Call Manager
 </li>
 </ul>
</div>

IT Operations Manager (UAE National)

<div>IT Operations Manager is responsible for supervising the daily functions of the EIA helpdesk and will manage all aspects of the technology infrastructure, desktop systems, notebook, remote computing, network maintenance and support, telecommunications, and audio visual systems. The IT Operations Manager will also use his/her experience and understanding of technology and the competitive market landscape to work with the Chief Technology Officer on strategic planning and implementation of goals and objectives of the organization. 
Responsibilities and duties<ul><li> 
Manages the daily operation and maintenance of the organization&rsquo;s entire technology program, including all network maintenance and support, PC hardware and software installation, configuration and maintenance.</li><li>Manages user support Help Desk operations, including high-level support of all the organization&rsquo;s standard software applications.
</li><li>Develops and maintains departmental and organizational IT policies and procedures.</li><li>Works with and makes recommendations to the Chief Technology Officer regarding all functions of the technology platform.</li><li>Implements and administers EIA technology projects and supports departmental systems.
</li><li>Acts as lead resource for technology questions, issues, upgrades, and installations for the entire office.
</li><li>Works with the Chief Technology Officer and Human Resources department in hiring, training, counselling, and disciplining departmental employees. Generates performance evaluations for departmental employees.</li><li>Directs end-user application software training programs. Ensures the content and quality of in-house training is beneficial to the organization.
</li><li>Meets and coordinates with other local Technology department members on product installation, training, and support.
</li><li>Evaluates and customizes training rollouts in order to meet local office specific needs for new hire training, technology rollout training, or on-going education.</li><li>Acts as a third line support resource for the helpdesk team - Troubleshoots problems with hardware, software, and/or the network and interacts with manufacturers&rsquo; technical support staff.
</li><li>Maintains appropriate organizational data security and disaster recovery measures.
</li><li>Provides support for various departmental databases and programs (e.g. Bloomberg, xxx).</li><li>Participates in vendor demonstrations and provide feedback on new products, and software updates.</li><li>Stays abreast of current and new technologies and market trends providing benefit to the organization.
</li><li>Leads special projects on various issues to completion as needed.
</li><li>Ensuring EIA IT Operations confirms to EIA information Security Policies and Procedures. Contributing to EIA Information Security Policies and Procedures</li></ul>
Requirements<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or related discipline. Microsoft accredited.</li>
<li>6 - 8 years technology systems management experience desired; 4 years&rsquo; experience in a supervisory capacity.</li>
<li>Demonstrated knowledge and experience of PC applications, network administration, and telecommunications systems. Experience with Cisco telephone systems preferred. Demonstrated knowledge and experience of systems or applications development, business analysis/requirements gathering and project management.</li>
<li>Strong technical background with extensive experience in supporting Microsoft technologies.</li>
<li>Practical working experience in private equity or finance organizations.
</li><li>Lead technical role in a number of systems implementation and development projects.</li>
<li>Experience in implementing and maintaining disaster recovery solutions.</li>
</ul>Knowledge, Skills, and Abilities<ul>
<li>Expert knowledge and proficiency in a wide variety of server and software platforms, including:</li>
<li>Windows Server</li>
<li>Microsoft Exchange.</li>
<li>Virtualisation technologies (Hyper-V, VMWare)</li>
<li>SQL Server (helpful)</li>
<li>Windows.
</li><li>Microsoft Office (Word, PowerPoint, Excel and Outlook)</li>
<li>Cisco Call Manager</li></ul></div>

Explore 666+ Operations officer retail finance in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.

666 operations officer retail finance jobs IN Abu Dhabi

Operations Officer - Retail Finance

Operations Officer - Retail Finance

Payroll Officer

Accountant

Risk Management Officer - Stablecoin

IT Operations Manager (UAE National)

IT Operations Manager (UAE National)