sales manager Jobs in Dubai United Arab Emirates

sales manager

operations manager Jobs in Dubai United Arab Emirates

operations manager

e-commerce specialist Jobs in Dubai United Arab Emirates

e-commerce specialist

logistics manager Jobs in Dubai United Arab Emirates

logistics manager

logistics coordinator Jobs in Dubai United Arab Emirates

logistics coordinator

order management specialist

Samsung Gulf

<div>
 
 
 We are a Great Place to Work &ndash; Certified&trade;
 
 
 
 
 
 
 The Great Place to Work&reg; model is the world&rsquo;s most researched, accepted, and sustainable definition of a great workplace from an employee&rsquo;s point of view. It is a comprehensive framework encompassing the overall employee experience ecosystem.
 
 
 
 
 
 We are building a High-Trust, High-Performance&trade; Culture, and we want you to join us!
 
 
 
 
 
 
 Snapshot of Your Day!
 
 
 
 
 
 
 We are looking for a
 
 Senior Order Management Specialist
 
 to join our
 
 Order Management/Finance team
 
 in the
 
 UAE
 
 . In this role, you will process sales orders for subsidiaries and support the end-to-end management of the order entry to shipment release process.
 
 
 
 
 
 
 How You Will Make An Impact:
 
 
 <ul>
 <li>
 Process orders for UAE and GCC clients, including PI creation, stock allocation, and release to logistics for dispatch within current ERP systems.
 </li>
 <li>
 Facilitate end-to-end order management processes to ensure timely, error-free, and accurate results.
 </li>
 <li>
 Support the planning and execution of the entire order fulfillment cycle, from order entry to release, under the supervision of the team leader.
 </li>
 <li>
 Analyze, qualify, and process change order requests for both internal and external customers.
 </li>
 <li>
 Update order status daily and communicate updates to relevant stakeholders, including B2C IM OR/IR, AV sales, Supply Chain &amp; Logistics, and clients.
 </li>
 <li>
 Manage weekly sales closing, monitor order earliness, and handle dispatch documentation.
 </li>
 <li>
 Arrange shipping instructions for direct shipments and monitor purchase orders from factories, including goods-in-transit tracking for direct shipment billing.
 </li>
 <li>
 Assist in clearing backlog orders in coordination with Key Account Managers and Supply Chain Management.
 </li>
 <li>
 Support the sales team in obtaining Order Secure Rate.
 </li>
 <li>
 Ensure all signed documentation (Sales Orders/POs) is received from customers and aligns with contract requirements.
 </li>
 <li>
 Process Return Material Authorizations as per HQ guidelines.
 </li>
 <li>
 Conduct daily customer credit checks for available and in-process funds; follow up on Letters of Credit and related documentation.
 </li>
 <li>
 Validate customer orders and ensure all necessary internal approvals are in place prior to processing.
 </li>
 <li>
 Process debit and credit notes as required, under the supervision of the team leader.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Need:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Management, Sales, Operations, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in sales order processing or related roles preferably within the Consumer Electronics industry.
 </li>
 <li>
 Hands-on exposure to sales operations process.
 </li>
 <li>
 Strong understanding of the order life cycle (Order to Cash).
 </li>
 <li>
 Familiarity with financial processes in trade operations.
 </li>
 <li>
 Experience with ERP systems, preferably SAP.
 </li>
 <li>
 Strong knowledge of Excel and MS Office applications.
 </li>
 <li>
 Demonstrated initiative and ability to work effectively in a multicultural environment.
 </li>
 <li>
 Detail-oriented, adaptable, and resourceful with strong problem-solving skills.
 </li>
 <li>
 Able to work both independently and collaboratively in a fast-paced setting.
 </li>
 </ul>
 
 
 
 
 
 Why You&rsquo;ll Love Working with Us?
 
 
 <ul>
 <li>
 Competitive salary and performance-based incentive plan for all levels
 </li>
 <li>
 Flexible working hours schedule
 </li>
 <li>
 Visa, a Top-Tier medical insurance plan, and life insurance
 </li>
 <li>
 22 days of paid annual leave plus public holidays
 </li>
 <li>
 An additional day off for your birthday!
 </li>
 <li>
 Yearly air ticket allowance &amp; monthly parking allowance (if applicable)
 </li>
 </ul>
 
 
</div>

Senior Order Management Specialist

Stryker

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<div> 
International Order Management Specialist &ndash; Dubai
As an International Order Management Specialist based in Dubai, you will play a key role in ensuring Stryker&rsquo;s customers receive exceptional service through seamless order management, on-time delivery, and efficient operational support. Reporting to the International Customer Service Manager, you will coordinate orders, shipments, and documentation, support processes, and assist with tender submissions. This is an exciting opportunity for a proactive, detail-oriented professional who thrives in a collaborative, fast-paced environment and wants to make a tangible impact on customer satisfaction and business success.
What You Will Do<ul><li>
Coordinate customer orders, ensuring timely processing, confirmation, shipment, and accurate documentation.</li><li>
Audit and manage inventory, liaising with warehouses and 3PL partners to maintain stock availability and rotation.</li><li>
Provide client support, including managing returns, credits, repairs, and responding to customer inquiries.</li><li>
Support internal teams with operational and business support, including price checks, availability, reporting, and document preparation.</li><li>
Assist with tender preparation and submission by gathering required documentation, ensuring compliance with internal and external requirements.</li><li>
Maintain customer and distributor records, including letters of authorization, agreements, and order history.</li><li>
Collaborate with Finance, RAQA, Purchasing, and Technical Service teams to ensure compliance and timely resolution of operational issues.</li><li>
Participate in projects and initiatives to improve customer service, processes, and operational efficiency.</li></ul>
What You Will Need
Required:<ul><li>
Bachelor&rsquo;s degree in Business, Logistics, or related discipline, or equivalent experience</li><li>
0-4 years&rsquo; experience in customer service, order management, or operational support within an international environment</li><li>
Experience in ERP systems (Oracle, SAP) and reports in Power BI</li><li>
Excellent command of English and Arabic, both written and spoken</li><li>
Strong analytical, organizational, and problem-solving skills</li><li>
Ability to take ownership, work independently, and collaborate with diverse teams</li></ul>
Preferred:<ul><li>
Knowledge of international trade and export documentation</li><li>
Experience in medical device or healthcare industry</li></ul>
Diversity is important to us. We welcome applications from people regardless of their ethnic, national or social origin, gender, disability, age, or sexual identity.
Please note that the internal job title may differ from the advertised title.</div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

International Order Management Specialist – Dubai

<div>
 As an International Order Management Specialist based in Dubai, you will play a key role in ensuring Stryker&rsquo;s customers receive exceptional service through seamless order management, on-time delivery, and efficient operational support. Reporting to the International Customer Service Manager, you will coordinate orders, shipments, and documentation, support processes, and assist with tender submissions. This is an exciting opportunity for a proactive, detail-oriented professional who thrives in a collaborative, fast-paced environment and wants to make a tangible impact on customer satisfaction and business success.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Coordinate customer orders, ensuring timely processing, confirmation, shipment, and accurate documentation.
 </li>
 <li>
 Audit and manage inventory, liaising with warehouses and 3PL partners to maintain stock availability and rotation.
 </li>
 <li>
 Provide client support, including managing returns, credits, repairs, and responding to customer inquiries.
 </li>
 <li>
 Support internal teams with operational and business support, including price checks, availability, reporting, and document preparation.
 </li>
 <li>
 Assist with tender preparation and submission by gathering required documentation, ensuring compliance with internal and external requirements.
 </li>
 <li>
 Maintain customer and distributor records, including letters of authorization, agreements, and order history.
 </li>
 <li>
 Collaborate with Finance, RAQA, Purchasing, and Technical Service teams to ensure compliance and timely resolution of operational issues.
 </li>
 <li>
 Participate in projects and initiatives to improve customer service, processes, and operational efficiency.
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 
 
 Required:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Logistics, or related discipline, or equivalent experience
 </li>
 <li>
 0-4 years&rsquo; experience in customer service, order management, or operational support within an international environment
 </li>
 <li>
 Experience in ERP systems (Oracle, SAP) and reports in Power BI
 </li>
 <li>
 Excellent command of English and Arabic, both written and spoken
 </li>
 <li>
 Strong analytical, organizational, and problem-solving skills
 </li>
 <li>
 Ability to take ownership, work independently, and collaborate with diverse teams
 
 
 </li>
 </ul>
 
 
 Preferred:
 
 
 
 
 <ul>
 <li>
 Knowledge of international trade and export documentation
 </li>
 <li>
 Experience in medical device or healthcare industry
 
 
 </li>
 </ul>
 Diversity is important to us. We welcome applications from people regardless of their ethnic, national or social origin, gender, disability, age, or sexual identity.
 
 
 Please note that the internal job title may differ from the advertised title.
 
 
 Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
</div>

Barry Callebaut

<div><div><div><div><div>Customer Service Specialist ME
</div></div></div></div><div><div><div><div>Location:
Dubai, AE, 392407
</div></div></div></div><div></div><div><div>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
</div></div><div><div><div><div><div>About The Role</div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div> 
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div> 
</div>
<div>Key Responsibilities Include:</div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div>About You:</div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
Were you missing anything in this job ad? Please share your feedback with us by clicking here.</div></div></div>

Customer Service Specialist ME

Robinson & Co (Singapore) Pte Ltd

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: E-Com Operations Specialist Retail Fashion Dubai Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Role Purpose:The Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting.The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment.Key Responsibilities:<ul><li>Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.</li><li>Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.</li><li>Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.</li><li>Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.</li><li>Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.</li><li>Assist in creating workflow automation to streamline manual processes and improve efficiency.</li><li>Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.</li><li>Participate in UATs, platform upgrades, and system enhancements with internal tech teams.</li></ul>Requirements:Experience<ul><li>2-4 years in ecommerce operations or platform management.</li><li>Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).</li><li>Understanding of system integrations and API workflows.</li><li>Experience with online merchandising.</li><li>Ability to create reports and dashboards using BI tools.</li><li>Exposure to automation tools like Power Automate is a plus.</li><li>Strong attention to detail and organizational skills.</li><li>Technical understanding of ecommerce platforms and workflows.</li><li>Comfortable with data analysis and reporting tools.</li><li>Proactive problem-solver with a continuous improvement mindset.</li><li>Strong communication and cross-team collaboration skills</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

E-Com Operations Specialist Retail Fashion Dubai

maison d'art

As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.Skills<ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

Avery Dennison

<div>Company Description 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com. 
Job Description 
Job Description
REPRESENTATIVE ACTIVITIES: Activities and duties will vary dependent upon functional area assigned. Activities may include, but are not limited to:<ul><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Provides telephone customer service regarding the company's services and/or products.</li><li>
Identifies customer's needs and determines appropriate action</li><li>
Promotes and sells the company's products or services.</li><li>
Investigates and resolves complaints.</li><li>
Uses a computer system to track questions and answers as well as enter and track the status of orders.</li><li>
Evaluates and resolves customer complaints professionally and tactfully.</li><li>
Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.</li><li>
Authorizes credit memos/refunds within policy and according to established procedures.</li><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Implement account service strategies.</li><li>
Principal liaison with marketing and sales for assigned customers.</li><li>
Implementation of marketing programs for assigned accounts.</li><li>
Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.</li><li>
Initiate and implement initiatives which improve customer service and responsiveness.</li><li>
Coordinate with Logistics and Operations on capacity planning and scheduling.</li><li>
Champion customer needs and follow up on customer inquiries.</li><li>
Provide responsive order management support including order entry, or expediting and shipment information to customers.</li><li>
Proactively communicate supply chain issues and provide alternatives.</li><li>
Attend technical training seminars.</li><li>
Back-up team-members when workload makes this necessary.</li></ul> 
Qualifications 
Qualifications
Requirements:<ul><li>
Degree or Equivalent Diploma required.</li><li>
2.-3 years in Customer Service or related experience is a plus.</li><li>
Good written, verbal and telephone communication skills.</li><li>
Good data entry and organizational skills. Detailed oriented and good follow-up skills</li><li>
Able to effectively manage many priorities and issues.</li><li>
Understanding of applicable computer systems, such as Microsoft Office and function specific software.</li><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Provides telephone customer service regarding the company's services and/or products.</li><li>
Identifies customer's needs and determines appropriate action</li><li>
Promotes and sells the company's products or services.</li><li>
Investigates and resolves complaints.</li><li>
Uses a computer system to track questions and answers as well as enter and track the status of orders.</li><li>
Evaluates and resolves customer complaints professionally and tactfully.</li><li>
Negotiates customer product/billing complaints by offering discounts, authorizing returns, requesting returned product testing by internal quality or other staff, and approving replacement orders.</li><li>
Authorizes credit memos/refunds within policy and according to established procedures.</li><li>
Manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, complete order fulfillment.</li><li>
Implement account service strategies.</li><li>
Principal liaison with marketing and sales for assigned customers.</li><li>
Implementation of marketing programs for assigned accounts.</li><li>
Support all aspects of service to the customer including, but not limited to: price quotes and quote follow-up, technical and product recommendations and sample department coordination.</li><li>
Initiate and implement initiatives which improve customer service and responsiveness.</li><li>
Coordinate with Logistics and Operations on capacity planning and scheduling.</li><li>
Champion customer needs and follow up on customer inquiries.</li><li>
Provide responsive order management support including order entry, or expediting and shipment information to customers.</li><li>
Proactively communicate supply chain issues and provide alternatives.</li><li>
Attend technical training seminars.</li><li>
Back-up team members when workload makes this necessary.</li><li>
Partner with Inside Sales to assist in achieving sales goals.</li></ul> 
Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Customer Service Representative

Explore 4550+ Order management specialist in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

4550 order management specialist jobs IN Dubai United Arab Emirates

Senior Order Management Specialist

International Order Management Specialist – Dubai

International Order Management Specialist – Dubai

Customer Service Specialist ME

E-Com Operations Specialist Retail Fashion Dubai

Customer Service Coordinator

Customer Service Representative