order management executive Jobs in Islamabad

order management executive

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order management specialist

Nysonian Inc.

<div>
 
 About The Job
 
 
 
 
 Company Overview
 
 
 
 At Nysonian, we exist to build the next generation of global lifestyle brands&mdash;brands that inspire how people travel, move, and live. We believe the future belongs to companies that create not just products, but experiences that empower people worldwide.
 
 
 From luxury travel to fitness and wellness, our portfolio is growing fast:
 
 
 <ul>
 <li>
 NOBL Travel &mdash; one of the fastest-growing luggage brands, redefining modern travel with design, durability, and style
 </li>
 <li>
 FLO Pilates &mdash; the world&rsquo;s leading Pilates brand, bringing the practice into homes and wardrobes everywhere
 </li>
 <li>
 REDGE Fit &mdash; a new standard in at-home strength training, making performance accessible to all
 
 
 </li>
 </ul>
 Behind these brands is our full-stack D2C platform: manufacturing, distribution, and a growing tech team building the apps and digital infrastructure that power seamless customer experiences.
 
 
 With
 
 $150M+ in annual revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide
 
 , we&rsquo;ve proven what&rsquo;s possible in just a few years. But we&rsquo;re only at the beginning&mdash;this is a chance to shape brands that will define the next decade.
 
 
 
 Position Overview
 
 
 
 This role will sit within the Order Management &amp; Aftersales team, focusing on the day-to-day processing, accuracy, and resolution of all customer orders. We are seeking a detail-oriented and proactive Executive &ndash; Order Management to join the Operations team. This role is responsible for the precise execution of the daily order flow across our D2C brands, ensuring all transactions are accurately captured, validated, and processed for the warehouse. The Executive will be the front-line specialist for order validation, exception handling, and ensuring seamless data integrity between the customer-facing front-end and the backend OMS/ERP systems.
 
 
 
 Key Responsibilities
 
 
 
 
 Order Execution &amp; Processing
 
 
 
 <ul>
 <li>
 Process and manage the daily volume of customer orders across all Nysonian brand platforms (NOBL, FLO, REDGE), ensuring immediate and accurate system entry.
 </li>
 <li>
 Perform routine checks and validation of order details, including pricing, discount codes, shipping information, and inventory allocation, prior to release to the warehouse.
 </li>
 <li>
 Manage the allocation of limited inventory, backorders, and pre-orders, ensuring timely communication to the Customer Support team for external updates.
 
 
 </li>
 </ul>
 
 Systems and Data Integrity
 
 
 
 <ul>
 <li>
 Serve as the primary user for the Order Management System (OMS), diligently maintaining the accuracy of order records, status updates, and fulfillment data.
 </li>
 <li>
 Identify and report recurring system data sync issues (e.g., inventory discrepancies, incorrect shipping method mapping) to the Manager and Tech teams.
 </li>
 <li>
 Generate daily and weekly reports on order volume, processing speed, and exception rates for analysis by the Order Management Manager.
 
 
 </li>
 </ul>
 
 Cross-Functional Coordination
 
 
 
 <ul>
 <li>
 Act as the direct liaison between the Customer Support team and the Warehouse/Logistics partners for all order-related inquiries and exceptions.
 </li>
 <li>
 Process all post-purchase order modifications (cancellations, address changes, item edits) requested by Customer Support, ensuring all system records are updated immediately.
 </li>
 <li>
 Collaborate with the Logistics team to manage order holds, prioritization, and batch creation based on carrier cutoffs and operational needs.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience in Business, Logistics, or Supply Chain.
 </li>
 <li>
 1&ndash;3 years of experience in an e-commerce, D2C, or retail operations role, specifically with hands-on experience in Order Processing/Management.
 </li>
 <li>
 Proficiency with Order Management Systems (OMS), Shopify, and CRM software.
 </li>
 <li>
 High proficiency in Microsoft Excel for data analysis and reporting.
 </li>
 <li>
 Exceptional attention to detail and organizational skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities to triage and resolve order exceptions quickly.
 
 
 </li>
 </ul>
 
 Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Daily Order Processing Accuracy Rate.
 </li>
 <li>
 After sale Queries Turnaround Time (TAT).
 </li>
 <li>
 Volume of Order Exceptions/Errors escalated to the Manager.
 </li>
 <li>
 Compliance with SOPs for order modifications (cancellations/address changes).
 </li>
 </ul>
</div>

Order Management Executive

Nysonian

<div><h1 class="jobSectionHeader">About the job</h1>
<h2 class="jobSectionHeader">Company Overview</h2>
At Nysonian, we exist to build the next generation of global lifestyle brands&mdash;brands that inspire how people travel, move, and live. We believe the future belongs to companies that create not just products, but experiences that empower people worldwide.
From luxury travel to fitness and wellness, our portfolio is growing fast:
<ul><li>NOBL Travel &mdash; one of the fastest-growing luggage brands, redefining modern travel with design, durability, and style 
</li><li>
FLO Pilates &mdash; the world's leading Pilates brand, bringing the practice into homes and wardrobes everywhere 
</li><li>
REDGE Fit &mdash; a new standard in at-home strength training, making performance accessible to all</li></ul> 
Behind these brands is our full-stack D2C platform: manufacturing, distribution, and a growing tech team building the apps and digital infrastructure that power seamless customer experiences.
With $150M+ in annual revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we've proven what's possible in just a few years. But we're only at the beginning&mdash;this is a chance to shape brands that will define the next decade.
<h2 class="jobSectionHeader">Position Overview</h2>
This role will sit within the Order Management &amp; Aftersales team, focusing on the day-to-day processing, accuracy, and resolution of all customer orders. We are seeking a detail-oriented and proactive Executive &ndash; Order Management to join the Operations team. This role is responsible for the precise execution of the daily order flow across our D2C brands, ensuring all transactions are accurately captured, validated, and processed for the warehouse. The Executive will be the front-line specialist for order validation, exception handling, and ensuring seamless data integrity between the customer-facing front-end and the backend OMS/ERP systems.
<h2 class="jobSectionHeader">Key Responsibilities</h2>
<div>Order Execution &amp; Processing 
<ul><li>Process and manage the daily volume of customer orders across all Nysonian brand platforms (NOBL, FLO, REDGE), ensuring immediate and accurate system entry.</li><li>Perform routine checks and validation of order details, including pricing, discount codes, shipping information, and inventory allocation, prior to release to the warehouse.</li><li>Manage the allocation of limited inventory, backorders, and pre-orders, ensuring timely communication to the Customer Support team for external updates.</li></ul></div> 
<div>Systems and Data Integrity 
<ul><li>Serve as the primary user for the Order Management System (OMS), diligently maintaining the accuracy of order records, status updates, and fulfillment data.</li><li>Identify and report recurring system data sync issues (e.g., inventory discrepancies, incorrect shipping method mapping) to the Manager and Tech teams.</li><li>Generate daily and weekly reports on order volume, processing speed, and exception rates for analysis by the Order Management Manager.</li></ul></div> 
<div>Cross-Functional Coordination 
<ul><li>Act as the direct liaison between the Customer Support team and the Warehouse/Logistics partners for all order-related inquiries and exceptions.</li><li>Process all post-purchase order modifications (cancellations, address changes, item edits) requested by Customer Support, ensuring all system records are updated immediately.</li><li>Collaborate with the Logistics team to manage order holds, prioritization, and batch creation based on carrier cutoffs and operational needs.</li></ul></div> 
<h2 class="jobSectionHeader">Key Requirements</h2>
<ul><li>Bachelor's degree or equivalent experience in Business, Logistics, or Supply Chain.</li><li>1&ndash;3 years of experience in an e-commerce, D2C, or retail operations role, specifically with hands-on experience in Order Processing/Management.</li><li>Proficiency with Order Management Systems (OMS), Shopify, and CRM software.</li><li>High proficiency in Microsoft Excel for data analysis and reporting.</li><li>Exceptional attention to detail and organizational skills.</li><li>Strong analytical and problem-solving abilities to triage and resolve order exceptions quickly.</li></ul> 
<h2 class="jobSectionHeader">Performance Indicators (KPIs)</h2>
<ul><li>Daily Order Processing Accuracy Rate.</li><li>After sale Queries Turnaround Time (TAT).</li><li>Volume of Order Exceptions/Errors escalated to the Manager.</li><li>Compliance with SOPs for order modifications (cancellations/address changes).</li></ul></div>

Creative Networks

About Creative Networks Creative Networks is a UK-based digital solutions company. We provide IT, marketing, and e-commerce services to international clients and are committed to delivering quality customer experiences through innovation and teamwork.About the Role We are looking for a Customer Support Representative with e-commerce experience. You will be responsible for handling customer inquiries, managing orders, and ensuring smooth operations across platforms such as Amazon, eBay, Shopify, and WooCommerce.Since this is a client-facing role, a clear and professional English accent is critical.Important: This role requires excellent spoken English with a clear, neutral, or British accent.Apply here - https://app.willotalent.com/invite/o4Uopu/Only candidates who complete the Willo video interview will be considered.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and live chat with clear, courteous communication</li><li>Manage orders, including placement, tracking, and resolving issues with customers or suppliers</li><li>Monitor e-commerce platforms to ensure smooth day-to-day operations</li><li>Collaborate with fulfillment and operations teams to support timely deliveries</li><li>Maintain high levels of customer satisfaction and professionalism</li></ul>Requirements<ul><li>Based in Rawalpindi or Islamabad (office-based role, not remote)</li><li>2&ndash;3 years of experience in e-commerce customer service (VA, call center, account management, ticket handling, etc.)</li><li>Fluent spoken English with a neutral or British accent (mandatory)</li><li>Strong written communication skills</li><li>High emotional intelligence and a customer-first approach</li><li>Familiarity with order management systems and customer service tools</li><li>Reliable, punctual, and able to manage multiple tasks effectively</li><li>Female candidates preferred</li></ul>Why Join Us?<ul><li>Competitive salary</li><li>Opportunity to work with an international UK-based company</li><li>Supportive team culture with career growth opportunities</li></ul>How to Apply Only candidates who complete the Willo video interview will be considered.Submit your application here: https://app.willotalent.com/invite/o4Uopu/Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthExperience:<ul><li>BPO/Call Center: 3 years (Required)</li><li>Order Management: 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: In person

Customer Support Representative- Ecommerce

Print Fast

Job Title: Customer Service &amp; Order Processing ExecutiveWe are looking for a proactive and detail-oriented Customer Service &amp; Order Processing Executive to join our team. This role involves handling customer interactions, managing order processing from start to finish, and ensuring smooth delivery. The ideal candidate should be organized, customer-focused, and able to work in a fast-paced environment.Key Responsibilities:<ul><li>Communicate with customers via phone, email, and messaging platforms.</li><li>Understand customer needs and provide accurate product/service information.</li><li>Process customer orders efficiently and ensure all details are recorded correctly.</li><li>Coordinate with internal teams (sales, warehouse, logistics) to ensure timely dispatch and delivery.</li><li>Track orders and keep customers updated throughout the process.</li><li>Handle customer inquiries, complaints, and after-sales support professionally.</li><li>Maintain records, reports, and documentation related to orders and customer interactions.</li><li>Support overall customer experience improvement initiatives.</li></ul>Requirements<ul><li>Previous experience in customer service or order processing preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Attention to detail and problem-solving attitude.</li><li>Team player with a positive and customer-centric approach.</li></ul>What We Offer<ul><li>Competitive salary</li><li>Supportive and collaborative work environment</li><li>Opportunities for growth and skill development</li><li>Employee benefits as per company policy</li></ul>How to ApplyInterested candidates can send their resume to Prinyfast.adv@gmail.com or contact us at 0300-8563483.Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Customer Service & Order Processing Executive

ZIEL Global Private Limited

Job SummaryWe need an e-commerce specialist to manage and optimize online marketplace operations across Amazon, Noon, and other platforms. The ideal candidate should be experienced in product listings, pricing, keyword optimisation, and order/logistics coordination.Key Responsibilities<ul><li>Manage seller accounts on Amazon, Noon, and other regional marketplaces.</li><li>Create and optimize product listings with SEO-friendly titles, descriptions, bullet points, and keywords.</li><li>Coordinate product uploads, image updates, and A+ content.</li><li>Monitor inventory, pricing, and competitor activity.</li><li>Handle customer queries, returns, and order issues.</li><li>Improve product ranking, sales velocity, and reviews.</li><li>Manage promotions, coupons, and PPC ads (Amazon Ads / Noon Sponsored Ads).</li><li>Generate performance reports: sales, impressions, conversions, and profitability.</li></ul>Requirements<ul><li>Prior experience managing Amazon or Noon seller accounts.</li><li>Understanding of FBA/FBM, ASIN management, keyword ranking, and PPC ads.</li><li>Strong analytical skills and familiarity with marketplace dashboards.</li><li>Ability to optimise listings for both SEO and conversion.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to join immediately?</li><li>How would you rate your English communication skills, spoken and written?</li><li>What are your salary expectations?</li></ul>Work Location: In person

E-Commerce Marketplace Specialist

Zones

<div>Description 
 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview:
As the Sourcing Specialist, you will play a critical role in managing costs, ensuring product availability, and optimizing ordering processes. Your responsibilities will revolve around cost management strategies, product availability maintenance, ordering efficiency improvements, and fostering strong communication both internally and externally. You will need to demonstrate sharp negotiation skills, proficient IT knowledge, and excellent communication abilities to excel in this role. 
What you&rsquo;ll do as the Sourcing Specialist:
Employees employed in the role of Sourcing Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Cost management through sourcing cost reductions, rebates, extended payment terms, distribution warehousing, ship on-demand order placement and distributor/mfr. program utilization.</li><li>
Product availability management of in stock %, turns, mix and alternate sourcing</li><li>
Ordering efficiencies measured by purchase order cycle times and delivery timing</li><li>
Ordering accuracy, entry errors, CRM cases, vendor errors and end user receiving errors as a result of ordering and order fulfillment</li></ul>
What you will bring to the team:<ul><li>
Bachelors/Masters degree in Supply Chain or a relevant field is mandatory</li><li>
Candidate should have a general understanding of information technology and other electronics products and associated terminology.</li><li>
Sharp negotiation and decision-making skills.</li><li>
Possess excellent oral and written communication skills,</li><li>
Ability to interact well with groups, a strong customer service orientation</li><li>
Ability to manage multiple tasks with little supervision</li><li>
Must work with a sense of urgency and excel in a dynamic, fast-paced growth environment.</li><li>
Intermediate or advanced computer skills, experience and proficiency with MS Word, Office and Excel are required, and knowledge of Access is preferred.</li><li>
Strong understanding with ERP and CRM</li><li>
Effectively communicate with sales organizations on status of request.</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job Timings: 9:00 PM &ndash; 6:00 AM Pakistan time.</div>

Sourcing Specialist

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724 order management specialist jobs IN Islamabad

Order Management Executive

Order Management Executive

Order Management Executive

Customer Support Representative- Ecommerce

Customer Service & Order Processing Executive

E-Commerce Marketplace Specialist

Sourcing Specialist